Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,169 complaints for DODGE
Incident date: Oct 2, 2022
When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists. Now the engine is stalling and caused the steering hose to bust and head gasket is blown.
Incident date: Apr 2, 2022
When placed into park the car does not register it's in park and therefore does not want to shut off. It can take up to 15 minutes to get it off. Seems dangerous since it keeps running and it starts to rev the engine.
Incident date: Apr 2, 2022
When placed into park the car does not register it's in park and therefore does not want to shut off. It can take up to 15 minutes to get it off. Seems dangerous since it keeps running and it starts to rev the engine.
Incident date: Feb 8, 2022
The esp bass light and traction control lights and the brake light keeps lighting up on the dash of my 2008 Dodge Charger RT took it to a mechanic shop and told them what was going on replace the wheel speed sensor in the back and the rear axle the brake light no longer lights up but the ESP and the traction control light still light up on the car sometimes cannot find the issue or what's going on
Incident date: Feb 8, 2022
The esp bass light and traction control lights and the brake light keeps lighting up on the dash of my 2008 Dodge Charger RT took it to a mechanic shop and told them what was going on replace the wheel speed sensor in the back and the rear axle the brake light no longer lights up but the ESP and the traction control light still light up on the car sometimes cannot find the issue or what's going on
Incident date: Sep 22, 2022
Driving down the road around 35mph and front passenger active headrest deployed out of nowhere. Luckily my daught wasn't taller than what she is or it would have impact the backnof her head.
Incident date: Apr 1, 2022
The LCD Screen for my computer has an awkward spot in the top right corner when I bought my vehicle (which only had a very few miles on it). I thought it was just cosmetic and didn't worry much about it. Eventually, the awkward spot spread into a crack across the top of the screen. I have read online that this is a known problem that occurs on many of the vehicles of the same year and make. Th... Read more
Incident date: Apr 1, 2022
The LCD Screen for my computer has an awkward spot in the top right corner when I bought my vehicle (which only had a very few miles on it). I thought it was just cosmetic and didn't worry much about it. Eventually, the awkward spot spread into a crack across the top of the screen. I have read online that this is a known problem that occurs on many of the vehicles of the same year and make. Th... Read more
Incident date: Apr 1, 2022
The LCD Screen for my computer has an awkward spot in the top right corner when I bought my vehicle (which only had a very few miles on it). I thought it was just cosmetic and didn't worry much about it. Eventually, the awkward spot spread into a crack across the top of the screen. I have read online that this is a known problem that occurs on many of the vehicles of the same year and make. Th... Read more
Incident date: Sep 1, 2022
Car would not start fuel pump was the root cause. The replacement of the fuel pump did not fix starting problem. The issue ended up being the fuse to the fuel pump was not getting power. The current fix is a wire jumper from the cigarette lighter fuse to fuel pump fuse.
Incident date: Sep 1, 2022
Car would not start fuel pump was the root cause. The replacement of the fuel pump did not fix starting problem. The issue ended up being the fuse to the fuel pump was not getting power. The current fix is a wire jumper from the cigarette lighter fuse to fuel pump fuse.
DODGE
GRAND CARAVAN
(2020) — SEAT BELTS
Oct 12, 2022
Incident date: Oct 3, 2022
seat belt incorrectly assembled making it impossible to fasten without twisting the belt
Incident date: Oct 11, 2022
I recently figured out a problem with my truck that is an extreme danger. When you fill up the fuel tank at any gas station, it seems that the fuel enters the vapor canister and makes the engine stall for about a mile before it starts running properly. After several close encounters after filling the tank, I looked upon other threads of Dodge Ram owners and found this to be a common problem that... Read more
Incident date: Oct 11, 2022
I recently figured out a problem with my truck that is an extreme danger. When you fill up the fuel tank at any gas station, it seems that the fuel enters the vapor canister and makes the engine stall for about a mile before it starts running properly. After several close encounters after filling the tank, I looked upon other threads of Dodge Ram owners and found this to be a common problem that... Read more
Incident date: Oct 8, 2022
The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco tr... Read more
Incident date: Oct 8, 2022
The vehicle started making a whining noise, also brake light came on, vehicle lost ability to brake in open traffic, slipping in and out of gear, vehicle loss power while driving in open traffic. This all began on or around 10/8. The engine light came on in the vehicle after which time the vehicle was no longer driven by owner as a safety precaution. On 10/11 the vehicle was diagnosed by Aamco tr... Read more
Incident date: Oct 11, 2022
Issue is that the exhaust manifold studs/bolts break off in cylinder head(s) on 5.7L Hemi engines causing exhaust leak in engine compartment in which could allow carbon monoxide to be drawn into passenger compartment. I personally replaced all the bolts/ studs along with new gaskets each time. Even once replacing exhaust manifolds only to have this issue continue to happen repeatedly.
Incident date: Sep 1, 2021
The vehicle is shifting itself into 4WD HI, and sometimes even LO, while being driven - even at highway speed, which causes a sudden and dramatic drop in speed. It also makes turning the vehicle very difficult. This is dangerous and occurs regularly. There are many online forums discussing this exact issue with 2044/2005 Durango's, but no one seems to have a solution. For instance - https://www... Read more
DODGE
CHALLENGER
(2015) — ELECTRICAL SYSTEM
Oct 8, 2022
Incident date: Aug 22, 2022
"Turn signal indicator lamp out" shows frequently on the dash display. It will remain on for 3-10 seconds and go off. Upon inspection, ALL EXTERIOR LAMPS function perfectly fine. Even when turn indicator on the dash blinks rapidly, the exterior lamps blink normally. It also dings when the indicator comes on. This just started about six weeks ago. This issue tells the driver that a lamp is out, whe... Read more
DODGE
GRAND CARAVAN
(2018) — ELECTRICAL SYSTEM
Oct 7, 2022
Incident date: Oct 7, 2022
My cars engine light came on. First I thought it’s was after a fill up of gas. Then it went off. Days later I went to go home from work and the car just wouldn’t start. I had to have it towed- the mechanic stated it’s always a problem em with dodge caravans it’s the engine. I towed it to my normal mechanic which replaced the battery and lo and behold engine light is on. Took it to the dodg... Read more
DODGE
GRAND CARAVAN
(2018) — ENGINE
Oct 7, 2022
Incident date: Oct 7, 2022
My cars engine light came on. First I thought it’s was after a fill up of gas. Then it went off. Days later I went to go home from work and the car just wouldn’t start. I had to have it towed- the mechanic stated it’s always a problem em with dodge caravans it’s the engine. I towed it to my normal mechanic which replaced the battery and lo and behold engine light is on. Took it to the dodg... Read more
Incident date: Sep 24, 2022
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Incident date: Sep 24, 2022
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Incident date: Sep 24, 2022
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
DODGE
GRAND CARAVAN
(2017) — UNKNOWN OR OTHER
Oct 7, 2022
Incident date: Sep 30, 2022
Buzzing sound when passenger side sliding door should unlock after removing key from dash (actuator failed/failing), door stays locked. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of this common failure.
Incident date: Sep 25, 2022
When driving at highway speed, if I hit the seam between the road and a bridge and it is not smooth my truck goes into a, "Death wobble." The steering wheel and the whole truck shakes uncontrollably. I can barely keep it in the road. It will only stop when the vehicle slows below 30mph. This problem started about 48,000 miles, I only have a little over 56,000 now. I have changed the stabilizer, go... Read more
Incident date: Aug 8, 2022
The contact's sister-in-law owns a 2017 Dodge Journey. The contact stated she smelled an abnormal gasoline odor inside the cabin of the vehicle. The contact opened the hood and became aware of gasoline bubbling up from the fuel line. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the fuel line need... Read more
Incident date: Oct 5, 2022
The contact owns a 2018 Dodge Durango. The contact stated while driving at 25 MPH, the vehicle that was 20 feet away from his vehicle stopped. The contact depressed the brake pedal but it failed to respond, causing the vehicle to crash into the rear of the other vehicle. The air bags deployed. There was no warning light illuminated. The contact did not sustain any injuries. The other driver did no... Read more
Crash
Incident date: May 2, 2022
The contact owns a 2006 Dodge Charger. The contact stated that on various occasions after refueling the vehicle over half tank, the vehicle would stall and then lose motive power while driving at slower speeds or while coming to a stop. No warning lights were illuminated. The contact stated that she was only able to restart the vehicle after refueling again. The vehicle was then taken to an indepe... Read more
DODGE
GRAND CARAVAN
(2018) — UNKNOWN OR OTHER
Oct 6, 2022
Incident date: Oct 5, 2022
The driver side sliding read door is stuck in the lock position. The door is unable to be opened manually in case of an emergency. This is a known problem with these vans and it is a safety issue. To fix this problem a part needs to be replaced, the "door lock actuator", which is costly. This should be fixed by the manufacturer as it can be dangerous if my family is stuck because of an accident a... Read more
DODGE
GRAND CARAVAN
(2018) — ELECTRICAL SYSTEM
Oct 6, 2022
Incident date: Oct 5, 2022
The driver side sliding read door is stuck in the lock position. The door is unable to be opened manually in case of an emergency. This is a known problem with these vans and it is a safety issue. To fix this problem a part needs to be replaced, the "door lock actuator", which is costly. This should be fixed by the manufacturer as it can be dangerous if my family is stuck because of an accident a... Read more
DODGE
GRAND CARAVAN
(2015) — POWER TRAIN
Oct 6, 2022
Incident date: Oct 4, 2022
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, she heard a screeching sound near the front passenger’s side tire before the vehicle hesitated and then stalled. The contact stated that she placed her foot on the accelerator pedal but the engine failed to engage. No warning light was illuminated. The vehicle was towed to an independent m... Read more
Incident date: Oct 6, 2022
The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer ... Read more
DODGE
GRAND CARAVAN
(2017) — POWER TRAIN
Oct 5, 2022
Incident date: Jul 5, 2022
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds and coming to a complete stop, the vehicle would shut off. The check engine warning light was illuminated. The contact stated that the vehicle would restart, however, the vehicle would stall when driving from the complete stop at higher speed. The contact stated that he would shift into neutral (N) whil... Read more
DODGE
GRAND CARAVAN
(2009) — ELECTRICAL SYSTEM
Oct 5, 2022
Incident date: Oct 5, 2022
While driving all electrical systems fail, warning lights flash on and off, power steering and brakes fail, all lights go out. If I do not pull over and turn the car off as soon as it starts, I will stall out in the middle of the road. This has been happening for months and every mechanic I take my car to states everything tests fine.
Incident date: Aug 6, 2022
Strong smell of raw gas when fuel tank is 1/2 full(+). The smell is inside and outside the vehicle (mostly on driver's side near back door & wheel well) whether vehicle is running or not. The smell is just as strong outside as inside. When fuel level falls below 1/2 tank, the gas smell reduces. Removed rear seat, drivers side fuel tank cover have a crack in it. A puddle of gas was sitting on top o... Read more
DODGE
GRAND CARAVAN
(2014) — ENGINE
Oct 4, 2022
Incident date: Sep 22, 2022
The contact owns a 2014 Dodge Grand Caravan. The contact stated that the check engine warning light illuminated and the vehicle would shake while idling. The vehicle was initially taken to an independent mechanic where both the spark plugs and ignition coils were replaced; however, the failure persisted. The vehicle was then taken to a dealer and the mechanic discovered that there was a misfire in... Read more
Incident date: Oct 4, 2022
The backlighting on the instrument cluster is defective. Only a portion of the gauges are illuminated. Should this occur for the speedometer then driver will not have a way to determine vehicle speed during the nighttime hours.
Incident date: Oct 4, 2022
The backlighting on the instrument cluster is defective. Only a portion of the gauges are illuminated. Should this occur for the speedometer then driver will not have a way to determine vehicle speed during the nighttime hours.
DODGE
GRAND CARAVAN
(2016) — POWER TRAIN
Oct 4, 2022
Incident date: Oct 2, 2022
My elderly mother drove into her bank ATM and put van in park. After finishing transaction, she proceeded to put van in drive mode. It would not go forward. She then had to put it into Reverse mode (which did work) and drive backwards, she ended up in the street with her hazard lights on. A police officer noticed she was in a predicament and instructed my mom to drive in reverse into the bank par... Read more
Incident date: Jul 1, 2022
The contact owns a 2005 Dodge Ram 1500. The contact stated that the air bag warning light was illuminated on the instrument panel. The contact had received notification of NHTSA Campaign Number: 15V313000 (Air Bags) and the vehicle was repaired by the dealer. Despite the recall repair, the contact stated that the air bag warning light remained illuminated. Neither the dealer nor the manufacturer h... Read more
DODGE
GRAND CARAVAN
(2015) — POWER TRAIN
Oct 4, 2022
Incident date: Jan 4, 2022
THE Transmission Loses Hydraulic Pressure, THE Vehicle MAY Lose Motive Power, Increasing THE Risk OF A Crash.
Incident date: Sep 12, 2022
The contact owns a 2015 Dodge Journey. The contact stated while driving approximately 15 MPH, the vehicle was jerking. The contact stated that the RPM’s increased; however, the vehicle failed to accelerate as needed. There were no warning lights illuminated. The contact stated that the failure persisted and while coming to a stop at a red light, the vehicle was stalling. The contact pulled over ... Read more
Incident date: Oct 1, 2022
The Blinker arm at the steering wheel has broken internally to where its useless taking my high beams, turn signals, wipers and everything else they put on it to not function properly. When I asked the dealership for a repair quote I was told the part is on back order due to high demand. When I looked at third party dealers the same issues no one has this part. I could see if this was a older car... Read more
Incident date: Oct 1, 2022
The Blinker arm at the steering wheel has broken internally to where its useless taking my high beams, turn signals, wipers and everything else they put on it to not function properly. When I asked the dealership for a repair quote I was told the part is on back order due to high demand. When I looked at third party dealers the same issues no one has this part. I could see if this was a older car... Read more
Incident date: Oct 1, 2022
The Blinker arm at the steering wheel has broken internally to where its useless taking my high beams, turn signals, wipers and everything else they put on it to not function properly. When I asked the dealership for a repair quote I was told the part is on back order due to high demand. When I looked at third party dealers the same issues no one has this part. I could see if this was a older car... Read more
Incident date: Sep 3, 2022
The timing chain and timing tensioner are loose when the economy is on. Have to drive it in tow mode for it to stop. Then the truck jumped forward an hit another vehicle. Now, I have to pay 1600 to get it fixed.. If dodge would've put good quality parts in we wouldn't be having this discussion.
Crash
Incident date: Sep 3, 2022
The timing chain and timing tensioner are loose when the economy is on. Have to drive it in tow mode for it to stop. Then the truck jumped forward an hit another vehicle. Now, I have to pay 1600 to get it fixed.. If dodge would've put good quality parts in we wouldn't be having this discussion.
Crash
Incident date: Sep 6, 2018
The contact owns a 2016 Dodge Dart. The contact stated while driving 10 MPH, the engine temperature warning light illuminated on the instrument panel and the throttle warning light also illuminated on the instrument panel causing the vehicle to go into Limp Mode. The contact stated that the vehicle then started losing motive power. The vehicle was taken to Advance Auto and diagnosed with a faulty ... Read more
Incident date: Sep 6, 2018
The contact owns a 2016 Dodge Dart. The contact stated while driving 10 MPH, the engine temperature warning light illuminated on the instrument panel and the throttle warning light also illuminated on the instrument panel causing the vehicle to go into Limp Mode. The contact stated that the vehicle then started losing motive power. The vehicle was taken to Advance Auto and diagnosed with a faulty ... Read more