Consumer Safety Complaints

Incident date: Dec 7, 2022

No any lock brakes, a b s lights on brake lights on traction control lights on and no cruise control

Incident date: Jan 2, 2002

Steering wheel locks up at while driving making it very hard to turn. The dealerships, wants $200/300 for a diagnostic fee and $3k to repair it. This has been reported for years now as you can se with the other complaints. Dealerships must be held accountable for such safety hazards. Thousands of these cars are on the road and millions of lives are in danger. You are our voice please speak up... Read more

Incident date: Dec 16, 2025

2019 dodge caravan, have taken in for every oil change, we used manual to take in with mileage milestones, recently had tires on and a good look over before going on vacation. Transmission randomly failed us on freeway with 4 young children leaving us stranded.

Incident date: Jul 24, 2025

I am submitting this statement regarding a serious and life-threatening safety issue with my 2025 Dodge Charger GT EV. Since July 2025, my vehicle has experienced recurring and dangerous problems that put my life and the lives of my children at risk whenever I attempt to drive it. Timeline and Critical Safety Issues: July 2025: The vehicle began showing major operational failures, including becomi... Read more

Incident date: Sep 18, 2025

Have a crack in windshield on passenger side about half way up pillar. There is no places of contact just the crack like it’s from body flex and there are a lot of other challenger customers with the same issue

Incident date: Dec 1, 2025

The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera screen was blank. No warning light was illuminated. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic test. The vehicle was not repaired. The contact was relating the failure NHTSA Campaign Numb... Read more

Incident date: Dec 10, 2025

Oil cooler failure .I am concerned because my mechanic says this is a common problem with this type of motor. Why isn't it recall.

Incident date: Jun 1, 2025

we had to have our dash harness replaced due to an electrical short, the USB would not power on, they replaced the usb and it immediately fried due to the short. This is not a one off incident apparently. There are a few posts on the owners forum about harness issues, extreme parasitic draw, and even a few vehicle fires [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)... Read more

Incident date: Nov 8, 2025

The factory-installed Uconnect infotainment system in my 2019 Dodge Challenger intermittently malfunctions by remaining stuck on the rearview camera display after the vehicle is shifted out of reverse and into drive or park. The rearview camera image does not disengage as designed and continues to display randomly during normal forward driving. This appears to be a failure of the Uconnect radio/s... Read more

Incident date: Dec 12, 2025

The engine cooling system on my 2021 Dodge Durango GT failed due to ruptured coolant lines, including the rear coolant tubes supplying the rear air conditioning system and both transmission heater hoses. These lines carry engine coolant to the rear HVAC system and transmission. The ruptures caused coolant loss and engine overheating during normal operation. The failure appears related to the routi... Read more

Incident date: Dec 12, 2025

The engine cooling system on my 2021 Dodge Durango GT failed due to ruptured coolant lines, including the rear coolant tubes supplying the rear air conditioning system and both transmission heater hoses. These lines carry engine coolant to the rear HVAC system and transmission. The ruptures caused coolant loss and engine overheating during normal operation. The failure appears related to the routi... Read more

Incident date: Dec 11, 2025

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving 55 MPH, the contact's husband smelled an abnormal burning odor coming from the front of the vehicle. Upon inspection, both the contact and her husband noticed that there was an oil leak. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil filter housing had melted and needed to be r... Read more

Incident date: Jul 30, 2025

There were no incidents, My backup camera was working. And now it’s not . When I go to backup the rear view mirror is somewhat dark making is difficult to see, especially at night.If possible I try no to backup. I did notice when I googled in recalls on the 2018 journey backup camera, there was a recall. Thanking you in advance. [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO... Read more

Incident date: Sep 1, 2025

Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents. Problem persists through all cabin air modes and circulations. This safety issue affects visibility and ... Read more

Incident date: Sep 1, 2025

Window Defrost and Passenger Heat /Air. While either in motion or while driving, no heated air exits the passenger side of the windshield defroster, nor the passenger window defrost, lower and center console vents. Heated air only exits the driver's side windshield and driver's side dash vents. Problem persists through all cabin air modes and circulations. This safety issue affects visibility and ... Read more

Incident date: Sep 22, 2025

The airbag and seatbelt restraint systems are non-functional. The airbag warning light and seatbelt warning light are illuminated. The vehicle was sold to me by a licensed dealership, and after purchase I discovered evidence of prior crash damage that was not disclosed. Due to the disabled airbag and seatbelt systems, occupants would not be properly restrained or protected in the event of a collis... Read more

Incident date: Sep 22, 2025

The airbag and seatbelt restraint systems are non-functional. The airbag warning light and seatbelt warning light are illuminated. The vehicle was sold to me by a licensed dealership, and after purchase I discovered evidence of prior crash damage that was not disclosed. Due to the disabled airbag and seatbelt systems, occupants would not be properly restrained or protected in the event of a collis... Read more

Incident date: Dec 31, 1969

When I first got the car I didn’t notice the problem until one day it rained very hard and I didn’t care that much to drive I sat that night out and waited until the next day I go out to my car and my rear light bar the race track taillight completely out like it wasn’t on where my truck is the outside lights where the break lights are was on but the truck area is out I’m receiving citatio... Read more

Incident date: Dec 31, 1969

When I first got the car I didn’t notice the problem until one day it rained very hard and I didn’t care that much to drive I sat that night out and waited until the next day I go out to my car and my rear light bar the race track taillight completely out like it wasn’t on where my truck is the outside lights where the break lights are was on but the truck area is out I’m receiving citatio... Read more

Incident date: Dec 31, 1969

When I first got the car I didn’t notice the problem until one day it rained very hard and I didn’t care that much to drive I sat that night out and waited until the next day I go out to my car and my rear light bar the race track taillight completely out like it wasn’t on where my truck is the outside lights where the break lights are was on but the truck area is out I’m receiving citatio... Read more

Incident date: Oct 11, 2024

The transmission failed- according to the NTSB there was a recall for 2016 Dodge Caravans for auto transmission pump failures. I was told my vin # didn't match the recalled Vin numbers yet that's what failed on my vehicle costing about 4 thousand for repair work.

Incident date: Dec 12, 2025

Complete electrical issues, starting with no start up, after jumping power steering went out. Was in shop for 2 months and had an electrical fire internally, while not running.

Fire

Incident date: Dec 12, 2025

Complete electrical issues, starting with no start up, after jumping power steering went out. Was in shop for 2 months and had an electrical fire internally, while not running.

Fire

Incident date: Dec 15, 2025

Was in a major car crash and air bags did not deploy

Crash 1 injured

Incident date: Nov 25, 2025

My abs, traction control light, and brake light are on on the dash. When I tried to use cruise control the other day it wouldn't turn off. Now it's not working at all and the brakes locked up in the rain the other day and as soon as it dried up outside the issue went away. But now the brake module under the hood seems to be leaking and my oil cooler on top of the engine.

Incident date: Nov 25, 2025

My abs, traction control light, and brake light are on on the dash. When I tried to use cruise control the other day it wouldn't turn off. Now it's not working at all and the brakes locked up in the rain the other day and as soon as it dried up outside the issue went away. But now the brake module under the hood seems to be leaking and my oil cooler on top of the engine.

Incident date: Nov 25, 2025

My abs, traction control light, and brake light are on on the dash. When I tried to use cruise control the other day it wouldn't turn off. Now it's not working at all and the brakes locked up in the rain the other day and as soon as it dried up outside the issue went away. But now the brake module under the hood seems to be leaking and my oil cooler on top of the engine.

Incident date: Dec 1, 2025

This make/model/year has many issues of windshield cracking. My car windshield was fine, no issues, I went to the garage to uncover it to drive and there was a crack among the passenger edge about 9 inches. I researched if this was a recall/known issue. No recall but many many issues amongst owners of this car, in the exact same location for no apparent reason. They are saying it IS a build issue.... Read more

Incident date: Aug 20, 2025

Driver side DRL (daytime running light) quit functioning. This a known issue with the LED lamps. The attached photos are: 1. Rockauto description 2. Email showing order # and total for both Headlamp assemblies. 3. The removed, old OEM Headlamp assemblies. 4. Rockauto shipping bill.

Incident date: Nov 13, 2025

This specific year and all models in 2021 Durango’s including SRT, GT, GT Plus , TnG , vehicle has a known issue with the driver side DRL ( Daytime Running Lights) completely going out and not working very early into its life . I believe this is a safety issue that the manufacturer should fix themselves as it’s a defect wiring / headlight issue that is affecting thousands of customers. SECON... Read more

Incident date: Nov 13, 2025

This specific year and all models in 2021 Durango’s including SRT, GT, GT Plus , TnG , vehicle has a known issue with the driver side DRL ( Daytime Running Lights) completely going out and not working very early into its life . I believe this is a safety issue that the manufacturer should fix themselves as it’s a defect wiring / headlight issue that is affecting thousands of customers. SECON... Read more

Incident date: Dec 11, 2025

The back up camera is inverted. It shows perfect on the screen. Just inverted. There is a known recall for other 2019 dodge vehicles for the same issue. NHTSA 25E052. How is the grand caravan not included in this. They are having the exact same issues.

Incident date: Nov 21, 2025

In October I brought my car in due to my car not correctly going into park. It almost fully gave out the time the recall started for dodge darts gear shifter, though there were times my car wouldn’t go into park and release the key months before. The shop ran codes that mentioned the ignition switch. They replaced the ignition switch hoping that’d fix the problem, but it didn’t. They brough... Read more

Incident date: Nov 6, 2025

Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms. There is a technical service bulletin about this, TSB: 09-011-25. The computer indicates a severe misfire on cylinder #1. I first took the Durango to my mechanic s... Read more

Incident date: Oct 16, 2025

I have an open safety recall that has no available fix. My dealership confirmed they cannot repair it and advised me it may be unsafe. Because I cannot safely operate the vehicle, I am requesting a manufacturer buyback or financial assistance toward a replacement vehicle. Please escalate this to a case manager.

Incident date: Oct 16, 2025

I have an open safety recall that has no available fix. My dealership confirmed they cannot repair it and advised me it may be unsafe. Because I cannot safely operate the vehicle, I am requesting a manufacturer buyback or financial assistance toward a replacement vehicle. Please escalate this to a case manager.

Incident date: Oct 16, 2025

I have an open safety recall that has no available fix. My dealership confirmed they cannot repair it and advised me it may be unsafe. Because I cannot safely operate the vehicle, I am requesting a manufacturer buyback or financial assistance toward a replacement vehicle. Please escalate this to a case manager.

Incident date: Oct 27, 2023

I received a card from NHTSA about two years ago on this issue possibly due to NHTSA Action Number: EA24003. I am still having this issue and now it is worse. 2 years ago, it started with the driver side window not opening intermittently. Then the door locks would not operate from the driver side controls. Now every window will not open and the driver door is not recognized by the car. When openi... Read more

Incident date: Jan 1, 2023

The contact owns a 2003 Dodge Ram 1500. The contact stated that the steering wheel and the front wheels were uncontrollable. While driving from Georgia to Memphis, there was an unknown object loose by the wheel. The ball joint suspension was replaced by an independent mechanic. The low tire pressure warning light was illuminated. The contact was unable to control the vehicle and had the vehicle t... Read more

Incident date: Jan 1, 2023

The contact owns a 2003 Dodge Ram 1500. The contact stated that the steering wheel and the front wheels were uncontrollable. While driving from Georgia to Memphis, there was an unknown object loose by the wheel. The ball joint suspension was replaced by an independent mechanic. The low tire pressure warning light was illuminated. The contact was unable to control the vehicle and had the vehicle t... Read more

Incident date: Jan 1, 2023

The contact owns a 2003 Dodge Ram 1500. The contact stated that the steering wheel and the front wheels were uncontrollable. While driving from Georgia to Memphis, there was an unknown object loose by the wheel. The ball joint suspension was replaced by an independent mechanic. The low tire pressure warning light was illuminated. The contact was unable to control the vehicle and had the vehicle t... Read more

Incident date: Feb 15, 2025

Heavy vibration/ shaking felt in steering, floorboard, seats and all. I purchased this car February 14, 2025 and reported this within 24 hours of be driving the car home. I was told it most likely was due to the car sitting on the lot for over 300 days. First took car back for them to assess 3 days after purchase. I was told to drive it and put 500 miles on it and see if it self corrected. It... Read more

Incident date: Nov 19, 2025

The contact was driving a 2006 Dodge Viper. The contact stated that while driving at 60 MPH, the rear differential locked, causing the rear tires to not rotate. The rear of the vehicle then skidded and crashed into a ditch, and flipped, coming to a stop 100-150 feet upside down in the ditch. The air bags failed to deploy. The contact mentioned that the rear differential was previously serviced at ... Read more

Crash 1 injured

Incident date: Nov 19, 2025

The contact was driving a 2006 Dodge Viper. The contact stated that while driving at 60 MPH, the rear differential locked, causing the rear tires to not rotate. The rear of the vehicle then skidded and crashed into a ditch, and flipped, coming to a stop 100-150 feet upside down in the ditch. The air bags failed to deploy. The contact mentioned that the rear differential was previously serviced at ... Read more

Crash 1 injured

Incident date: Nov 28, 2025

Drove down the highway, took an exit, came to a red-light, turns green, press the gas car won't move for about 2-4 seconds then jumps into gear and stays stuck in first...look up the problem see there was a recall for the Transmission on the year and model but only some of them.

Incident date: Nov 11, 2025

I am a police officer and this is in regards to my police department vehicle and another one on the department. The windshield has a deformation in it and causing a "ghosting" issue. It is mainly an issue at night but it affects my vision. To best describe the issue it feels like you are not able to properly focus and go cross eyed. When sitting still and moving your head around can see images dis... Read more

Incident date: Oct 25, 2025

Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road, open the hood, fluid everywhere, with no warning lights, truck ran hot, and messed the engine up i... Read more

Incident date: Oct 25, 2025

Driving on highway 26 at 70 miles in Newberry, SC, the truck hesitated and cut of stalled, was able to get it of the road before it died, push the button to try to start, Engine light came on and dashboard went out, steam coming from the hood, got the children out of the car, on the side of the road, open the hood, fluid everywhere, with no warning lights, truck ran hot, and messed the engine up i... Read more

Incident date: Dec 7, 2025

The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was started and running, there was an abnormal popping sound coming from the vehicle. The contact exited the vehicle and noticed a puddle of fluid on the ground underneath the vehicle. The contact stated that the fluid was possibly power steering fluid. The contact was on the way to work, and while the vehicle was in ... Read more

Incident date: Dec 1, 2025

On my way home early morning I lost full function of my car. Luckily I was pulling into my home but my car would not go in any other gear but reverse. I could not properly put it in park or cut it off. Now it would turn on because it cannot shift into any gear. If I had made one more stop before heading home I could have been in a very bad accident or worse. This happened on 12/1/25. I immediate... Read more