Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
Incident date: Mar 27, 2026
Engine oil pump is failing. Early production 2019-2020 model years are made of plastic which can crack and break resulting in engine failure while driving. This is a well documented issue regarding the BMW B58 Engine (2nd Generation) They have since updated the engine oil pump part to a durable metal pump on newer models leaving the older ones with the bad part with no resolution. The vehicle no l... Read more
Incident date: May 11, 2026
The contact owns a 2017 RAM 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The contact stated that the ABS warning indicator was loud and distracting. In addition, the contact stated that the parts had been unavailable for nearly two years. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received a ... Read more
Incident date: May 11, 2026
For the last couple of years I've had a problem with the backup camera it goes out randomly sometimes the picture turns upside down sometimes it's just a black screen sometimes there is a thing that says see the dealer. It's intermittent it's unexpected and other Ford years have been recalled for the same problem but for whatever reason they're not including my 2014 in the recall. I just had someo... Read more
Incident date: May 11, 2026
2018 Pacifia developed a leak in the left bank head gasket. The vehicle only has 53,000 miles. From the forms it sounds like this maybe a common issue. So I am reporting the issue to hopefully help push the company to cover build or design issues. The gasket shouldn't break down a little past 53,000 miles. Thanks,
Incident date: May 12, 2026
The contact owns a 2026 Ram 2500. The contact stated that on three occasions while driving, the vehicle lost power and stalled. The vehicle was towed to her residence. The vehicle was towed to the local dealer but was not diagnosed or repaired. A computer update was previously completed, but the failure recurred. The dealer later informed her the failure was due to the battery. The manufacturer wa... Read more
DODGE
GRAND CARAVAN
(2019) - ENGINE AND ENGINE COOLING
May 12, 2026
Incident date: Dec 1, 2025
The contact's friend owns a 2017 Ford Escape. The contact stated that the owner had to add additional coolant after it was low. The vehicle stalled while driving, and all the coolant was depleted. The owner used approximately 2 jugs of antifreeze. The driver was stranded. The low coolant light was illuminated. The vehicle was pulled to the owner's residence. The local dealer was contacted, but the... Read more
Incident date: May 5, 2026
Within two years of owning this jeep, the rear differential has failed, the battery has failed twice, they didn’t include the extra battery in this jeep that EVERY other model has so it needs a new battery every two years like clockwork to keep the power systems running normally. It’s needed new spark plugs after four failed at once. Now it has the service 4WD light back on even though suppose... Read more
Incident date: May 5, 2026
Within two years of owning this jeep, the rear differential has failed, the battery has failed twice, they didn’t include the extra battery in this jeep that EVERY other model has so it needs a new battery every two years like clockwork to keep the power systems running normally. It’s needed new spark plugs after four failed at once. Now it has the service 4WD light back on even though suppose... Read more
Incident date: May 5, 2026
2020 Chevrolet Traverse started to shudder and hard shift between 25 to 30 miles per hour. Vehicle only has 64,925 miles on it (4,925 miles above warranty). Vehicle was taken to garage and told the torque converter along with valve body was needed to be replaced. The torque converter malfunctioned right after warranty expired due to mileage and could have left my family stranded on the side of the... Read more
Incident date: Mar 6, 2026
The contact owns a 2021 Honda Accord. The contact stated that while driving at various speeds, the brakes would suddenly apply, stopping the vehicle immediately. The failure had become more persistent. The contact would immediately apply the accelerator, and the vehicle would gradually accelerate forward. The traction control failure, brake system failure, cruise control, and the mediation light w... Read more
Incident date: May 12, 2026
Car aggressively shakes and steering wheel shakes / jerks itself side to side when accelerating. Getting worse with time. GMC has it as a known issue but has been for months. Problem is getting worse the more it is driven. GMC says it is “safe”.
Incident date: Apr 30, 2026
The contact owns a 2010 Honda CR-V. The contact stated while the contact's mother was driving at an undisclosed speed, the vehicle was erractically shaking. The vehicle was driven to the contact's mother's residence. The contact's mother contacted an independent mechanic. The vehicle was diagnosed with a corroded trailing arm and rear suspension. The contact was informed that the trailing arm and ... Read more
Incident date: Mar 26, 2026
Special coverage programs for the 2018 Chevy Traverse front exhaust pipe mounting bracket failure. GM has focused on coverage specifically on 2019-2021 models, but 2018 models are affected as well. I'm being forced to pay for a new exhaust when 2018 models should have been included for the Specific special coverage (e.g., N212356540, N222385510) exists for 2019–2021 vehicles, offering repairs (s... Read more
Incident date: Mar 26, 2026
have a bad bearing in the transmission, which makes a whining noise when driving. Was notified that the transmission will go out at some point. The problem has been confirmed by a dealer. No warning lights have been triggered for the problem.
Incident date: May 9, 2026
At low speeds, when I turn my steering wheel more than 45° left or right, I hear a loud clicking sound as if the steering is failing
DODGE
GRAND CARAVAN
(2019) - UNKNOWN OR OTHER
May 11, 2026
Incident date: Jan 1, 2024
Factory paint is delaminating and peeling in large sheets without collision damage. This appears consistent with known Toyota paint defects affecting similar vehicles.
Incident date: May 10, 2026
The windows do not roll down or up from any of the switches. this was taken in for a warranty repair and after i received the vehicle back. it worked for a day and has now began to do the same intermittent working and not working. where more often than not i am unable to roll the windows down. Along with the memory seat function not recognizing any presses. On vehicle pickup, the memory seat func... Read more
Incident date: May 10, 2026
On Saturday, April 18, 2026, I was driving home from a neurology appointment with my two daughters, including my child with special needs. I intentionally chose not to take the expressway and instead drove a lower-speed route home for safety reasons. While traveling approximately 35 mph, the vehicle suddenly displayed an “Engine Power is Reduced” warning. As I attempted to safely maneuver thr... Read more
Incident date: May 20, 2025
The 2017 Ford edge was parked in a parking spot, the shifter visually and physically engaged in the park position. Exited the vehicle went into the store. A vehicle passing by behind the Ford edge, noticed it slowly rolling backwards and did not stop colliding with the back of her truck. The Ford edge still showed as it was in park during this occurrence After for the research, it does appear tha... Read more
Crash
Incident date: Apr 24, 2026
Failure of the, Multipurpose Camera (Honda Sensing), causing adaptive cruise control, collision mitigation, and lane-keep assist to stop working. Failed in 2023 and was replaced by honda costing me 1,600 dollars. Now, 3 years later the camara failed again and it will be another 1,700 to replace.
Incident date: Nov 14, 1992
Vehicle is 2025 Hyundai Tuscon purchased 12/31/2025. On April 18th, as I was backing into my garage i noticed that I could not see through the right side end window. On closer look I noticed that the glass was shattered without any spots of particle hit or point of impact. I stopped and took pictures, took the vehicle to Potamkin Hyundai and the service guy also took pictures. I went back on Apri... Read more
Incident date: Nov 14, 1992
I was pulling up to our house to park in the open garage as I typically do and was in the driveway with my foot lifted off the gas pedal to allow the car to coast forward slowly. The car hesitated for a moment before it lunged/accelerated on its own with such force I had to slam on my brakes to avoid the car hitting the wall of our house. I did not have cruise control on. Took the car to Acura d... Read more
Incident date: Nov 14, 1992
I was pulling up to our house to park in the open garage as I typically do and was in the driveway with my foot lifted off the gas pedal to allow the car to coast forward slowly. The car hesitated for a moment before it lunged/accelerated on its own with such force I had to slam on my brakes to avoid the car hitting the wall of our house. I did not have cruise control on. Took the car to Acura d... Read more
Incident date: Apr 28, 2026
The contact stated that the vehicle was taken to the dealer for a recall repair for NHTSA Campaign Number 24V838000 (Service Brakes, Hydraulic); according to the contact, the vehicle was partially repaired but was being charged for the hydraulic control unit which the contact believes is part of the recall repair; however the dealer stated it was separate from the recall but needed to be replaced ... Read more
Incident date: Apr 29, 2026
I had a chat with FORD explaining the full set of details. Will need to upload chat file.
Incident date: May 8, 2026
Rear shock absorbers failed with only 8009 miles on vehicle
Incident date: Apr 8, 2026
I am a long time Corvette owner and have purchased many through the years. I recently purchased a 2008 Corvette Coupe with only 30k miles, one owner vehicle. Unbelievable to me, I have had to spend over $4,000 the past month replacing the ECM and most notably the Fuel Pump, to relieve the constant Fuel Smell, not to mention the rack and pinion steering gear needs to be replaced, with again, only 3... Read more
Incident date: Aug 13, 2025
The contact owns a 1998 Ford F-150. The contact stated that while The vehicle was park in the son's driveway the neighbor alerted the son that the vehicle on fire. The son rushed to the vehicle and discovered flames coming from the cabin of the vehicle. The Fire Department was called to the scene and extinguished the flames. During the incident the vehicle was destroyed. The cause of t... Read more
Fire
Incident date: Aug 13, 2025
The contact's husband owns a 2025 BMW X3. The contact stated that on multiple occasions while retrieving items out of the vehicle's liftgate, the liftgate door would independently shut while an individual was there. The contact stated that on one occasion, the liftgate door had pinned her against the vehicle and the contact used excessive force to open the liftgate. The contact had taken the vehic... Read more
Incident date: Aug 13, 2025
The 2.0L engine catastrophically failed during normal highway driving, consistent with a thrown connecting rod. The vehicle suddenly lost power on a roadway with tractor-trailer traffic. The driver and a child passenger narrowly avoided being struck by a semi-truck before the vehicle could be brought to a safe stop. No prior warning lamps, no check engine light, no abnormal noises, and no indicati... Read more
Incident date: Oct 29, 2025
This 2022 Bronco Sport Outer Banks lost it's alternator pulley and that caused the serpentine belt to break. Since the vehicle could not be driven it was towed to Joe Myers Ford in Houston, TX. The dealer wanted a extremely expensive price, $1800.00, to replace the alternator and belt. The vehicle was offered to the dealer for trade to determine value and see if it was possible to upgrade to a ne... Read more
Incident date: Oct 29, 2025
The seat belts are much slower to retract than with other cars, including our 2019 Mitsubishi Outlander we also own. My wife has had the front passenger seat belt get stuck in the door at least 3 times (likely more) which has required us to make multiple stops at the dealership to fix it. This is certainly a safety risk since the door remains partially open this certainly is something that should ... Read more
Incident date: Oct 29, 2025
The seat belts are much slower to retract than with other cars, including our 2019 Mitsubishi Outlander we also own. My wife has had the front passenger seat belt get stuck in the door at least 3 times (likely more) which has required us to make multiple stops at the dealership to fix it. This is certainly a safety risk since the door remains partially open this certainly is something that should ... Read more
Incident date: Feb 7, 2026
Upon recent repairs completed by an Official Honda licensed dealership for the fuel pump due to the related issue of stalling, misfiring, insufficient fuel economy and safety concern. My vehicle has continued to stall, misfire or idle extremely rough. Upon local investigation the error code P0203 and P0303 have populated as the most recent issue. No longer allowing me to drive the vehicle as it re... Read more
Incident date: Apr 26, 2026
Upon recent repairs completed by an Official Honda licensed dealership for the fuel pump due to the related issue of stalling, misfiring, insufficient fuel economy and safety concern. My vehicle has continued to stall, misfire or idle extremely rough. Upon local investigation the error code P0203 and P0303 have populated as the most recent issue. No longer allowing me to drive the vehicle as it re... Read more
Incident date: Apr 26, 2026
May 7, 2026 National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 RE: Safety Defect Complaint – Brake System / Vehicle Control Concerns 2020 Chevrolet Malibu Dear NHTSA, I am submitting a safety complaint regarding persistent braking and vehicle control issues involving my 2020 Chevrolet Malibu. Prior to December 31, 2025, the vehicle exhibited jerk... Read more
Incident date: Apr 25, 2026
This vehicle was identified as recalled in 2025 for total engine replacement and the engine did fail in May 2025 it would stall while driving. GMC performed the engine replacement in June of 2025. The car stalled again on Friday May 1. It was taken to the dealer on May 7 and was diagnosed as needing another complete engine replacement. I was told that gmc identified a need to replace more parts af... Read more
Incident date: Apr 25, 2026
The accident occurred while I was driving south on Highway 38 at approximately 45 mph. Another driver pulled forward into my path and did not appear to see my vehicle. I attempted to swerve to avoid a more serious collision and protect both drivers, but the front driver-side area of my vehicle struck the rear driver-side area of the other vehicle. The impact caused significant front-end damage to... Read more
Crash
Incident date: Apr 25, 2026
The accident occurred while I was driving south on Highway 38 at approximately 45 mph. Another driver pulled forward into my path and did not appear to see my vehicle. I attempted to swerve to avoid a more serious collision and protect both drivers, but the front driver-side area of my vehicle struck the rear driver-side area of the other vehicle. The impact caused significant front-end damage to... Read more
Crash
Incident date: May 1, 2024
Recall 22V0820000, Ford recall 22S06 was completed in 2023. That recall failed. The dealership, and Ford corporate have refused to fix this under the recall which is required.
Incident date: May 1, 2024
Recall 22V0820000, Ford recall 22S06 was completed in 2023. That recall failed. The dealership, and Ford corporate have refused to fix this under the recall which is required.
Incident date: Apr 29, 2026
Frame is rusted to the point of failure
Incident date: May 3, 2026
2025 KIA EV6 ICCU (part#36401 1XFD5) failed at 2,658 miles. Failure occurred when power was applied after reversing out of a parking space, switching to drive and applying power. No safety issues as vehicle remained controllable. Vehicle went into "limp" mode. Build date of vehicle is 6/20/2025. KIA Dealer has replaced failed ICCU with updated unit (part#36400 1XFD6). No indication of failure occu... Read more
Incident date: May 3, 2026
Windshield Wiper Intermittent setting stopped working, and wipers no long return to their home position. This appears to be a common issue with Toyota. When driving in the rain, the wipers will freeze in the up setting, which is very dangerous for it to occur during heavy rain on the highway causing visibility issues. No warnings of any kind given, the wiper switch appears to just go bad, or ... Read more
Incident date: May 3, 2026
Engine is burning a tremendous amount of motor oil. Dealer does acknowledge engine is burning oil. No warning lights on. Told burning motor oil is normal for a hyundai engine. Engine can seize during driving with no warning and is a safety issue. Front struts are also failing. No warning and is a safety issue: Currently trying to get dealer to cover defective components under warranty. Nothing has... Read more
Incident date: May 6, 2026
The contact owns a 2025 Toyota Prius PLUG-IN Hybrid. The contact stated that while driving at various speeds, the rear passenger door would open without warning. The contact then received notification of NHTSA Campaign Number: 26V049000 (ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and conf... Read more
Incident date: May 6, 2026
The contact owns a 2025 Toyota Prius PLUG-IN Hybrid. The contact stated that while driving at various speeds, the rear passenger door would open without warning. The contact then received notification of NHTSA Campaign Number: 26V049000 (ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and conf... Read more
Incident date: May 6, 2026
The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering became inoperable with the electronic power steering warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicl... Read more
Incident date: Apr 26, 2026
The vehicle's Auto Idle Stop system shuts off the engine at stop lights and other low-speed stops and, on multiple occasions, fails to restart, and the AIS disable button is sticking. We disable AIS every single time we drive the vehicle, and on multiple occasions the button has re-engaged itself mid-drive, meaning the safety hazard cannot reliably be avoided even with the workaround Honda recomme... Read more
Incident date: Apr 26, 2026
Faulty Radiator Inlet Hose, upper radiator hose failure, outlined in PIT6494A. This is the third time that the light on the dashboard has come on for failure, the first time they "Fixed it" the second time they said it was the Battery, it was NOT!! This time they are saying what it really is, The Radiator Hose FAILURE, since the vehicle is only 3 years old but over the 36k mile WARRANTY, they will... Read more