Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 153,608 complaints for DODGE
Incident date: Dec 31, 1969
Sunroof wouldnt close. Broken assembly.
Incident date: Feb 19, 2026
Vehicle demonstrates body panel corrosion, manufacturer refuses to correct issue
DODGE
CHALLENGER
(2018) - FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Jun 9, 2026
Incident date: May 15, 2026
The contact owns a 2021 Ford EcoSport. The contact stated that while driving at unknown speeds, the vehicle stalled. The vehicle restarted after 20 minutes. The Check Engine warning light was illuminated. The "Charging System Failed" message was displayed. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) recall repair. The vehicl... Read more
Incident date: May 1, 2026
A diagnostic test was ran on my vehicle and the only code that came back was issues with my fuel pump system. A recall for the issue is in place. However, my VIN number is not included. I took the vehicle to the closes GMC dealer and they replaced the fuel pump module. Within 2 weeks, the engine light came back on. I contacted the dealer and was instructed to keep driving the vehicle, the veh... Read more
Incident date: May 1, 2026
May 15, 2026 - After driving highway speeds for 2 hours on a road trip, the steering wheel started to stick when trying to make small adjustments driving straight. It seemed like it could only move in notches, not glide smoothly. May 17, 2026 - After driving highway speeds for 1 hour, the same thing started happening again and continued for the remaining 2 hours of the trip. May 29, 2026 - After ... Read more
Incident date: May 1, 2026
The contact owns a 2019 Alfa Romeo Giulia. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle hesitated before accelerating as intended. No warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification of NHTSA Campaign Number: 25V586000 (Fuel System, ... Read more
Incident date: Jan 1, 2026
There is momentary increase in steering effort during the drive cycle in model year (MY) 2024 Mazda CX-90 vehicle. Sometimes, I have to push too hard when turning the steering back from a turn. This problem was initially fixed on my vehicle by a recall campaign(24V-022 ) in 2024, but the issue has now reappeared.
Incident date: Jun 4, 2026
We had the engine serviced for recall on stop start issue on 12/4/25. On May 15, 2026 the engine failed. The dashboard came on with every warning light and a mechanic said the engine was knocking and had to be replaced. Honda denied any issue and said the timing belt had to be broken. The mechanic confirmed no issue with timing belt and said you can’t start the engine if the timing belt was brok... Read more
Incident date: Jun 4, 2026
We have a 2017 Honda Pilot EXL. It had approximately 163,000 when the engine seized.
Incident date: Jun 4, 2026
It has not been inspected yet but will call the dealer tomorrow morning since I just this vehicle on Friday
Incident date: Jun 11, 2025
The dashboard glue melted dashboard lifting also inside other areas of the dashboard leather?? vinyl is detaching also on the drivers side
Incident date: Jun 11, 2025
The transmission control module failed. The dealer said a I a high voltage alarm signal code. This was the diagnostic inform received from the dealership service department. Primary]: MDIAG : MISC. VEHICLE DIAGNOSIS. CHECK ENGINE LIGHT ILLUMINATED AND GETTING MESSAGE FOR SERVICE TRANSMISSION, UNABLE TO SHIFT. PLEASE CHECK AND ADVISE * Repair items per diagnosis: FOUND P07B4 STORED IN SYSTEM. VERI... Read more
Incident date: Jun 5, 2026
I had pickup my vehicle from the dealership where it had been since the 29th of May due to a previous incident exactly the same as what occurred this time. The vehicle had been returned to me as the service department could find nothing wrong from the May 29th incident. On my way home from the dealership, the vehicle started the same as on May 29th. When accelerating from a stoplight, I lost al... Read more
Incident date: Jun 5, 2026
The contact owns a 2021 Toyota Corolla. The contact stated that while driving in third gear, the vehicle failed to shift into a lower gear and became stuck in Neutral. The vehicle was towed to an independent mechanic, where it was diagnosed with a defective slave cylinder, which was replaced. The manufacturer was not notified of the failure. The failure mileage was 89,023.
Incident date: Apr 1, 2026
When first purchased the vehicle I would fuel up car with gas and was given 520 miles. Now it only allows me to have 425 Miles of gas. I can drive slow at 30 mph and it will literally take 10 miles while only driving 1 mile distance. I can’t accelerate without it draining the gas. Also Ac is malfunctioning. Blows hot air on passenger side. Every now and then driving assist , the parking assist ... Read more
Incident date: Apr 1, 2026
When first purchased the vehicle I would fuel up car with gas and was given 520 miles. Now it only allows me to have 425 Miles of gas. I can drive slow at 30 mph and it will literally take 10 miles while only driving 1 mile distance. I can’t accelerate without it draining the gas. Also Ac is malfunctioning. Blows hot air on passenger side. Every now and then driving assist , the parking assist ... Read more
Incident date: May 28, 2026
I was using Full self driving (FSD), but I notice the autopilot gets "impatient" when (correctly) stopped for a "long" period of time (~2 minutes), but will then try to proceed in dangerous conditions. 1. I had FSD engaged while waiting to make an uncontrolled left turn. The street I'm turning onto is busy, so both lanes are going at a steady pace. After about 2 minutes of waiting, the autopilot ... Read more
Incident date: May 28, 2026
I was using Full self driving (FSD), but I notice the autopilot gets "impatient" when (correctly) stopped for a "long" period of time (~2 minutes), but will then try to proceed in dangerous conditions. 1. I had FSD engaged while waiting to make an uncontrolled left turn. The street I'm turning onto is busy, so both lanes are going at a steady pace. After about 2 minutes of waiting, the autopilot ... Read more
Incident date: Jun 1, 2026
The control arm detached from the front subframe due to massive rust on a car that was well cared for and only 10 years old. This happened as we were driving: the front passenger-side wheel became loose and began flopping back and forth, forcing me to immediately pull over into a gas station. I do not want to imagine what would have happened if this had detached on the highway instead of on a town... Read more
DODGE
GRAND CARAVAN
(2017) - ENGINE
Jun 4, 2026
Incident date: Sep 4, 2023
I've been experiencing throttle lag on my 2022 Tundra in certain situations during rolling stops (I've also had it occur from a dead stop, though more frequent in rolling stops). Sometimes there is a significant delay in throttle response, and the other day while pulling out into traffic the delay was perhaps 2-3 seconds. This nearly created an accident as the engine had zero response and greatly ... Read more
DODGE
GRAND CARAVAN
(2017) - POWER TRAIN
Jun 4, 2026
Incident date: Sep 4, 2023
I've been experiencing throttle lag on my 2022 Tundra in certain situations during rolling stops (I've also had it occur from a dead stop, though more frequent in rolling stops). Sometimes there is a significant delay in throttle response, and the other day while pulling out into traffic the delay was perhaps 2-3 seconds. This nearly created an accident as the engine had zero response and greatly ... Read more
DODGE
CHALLENGER
(2022) - ENGINE
Jun 3, 2026
Incident date: Jun 2, 2025
I am submitting this complaint regarding an apparent head gasket failure involving my 2022 Honda Accord Sport 1.5T equipped with Honda's 1.5-liter turbocharged engine. At approximately 143,000 miles, I began experiencing coolant loss without any visible external leak. I also noticed rough operation and shaking during startup. Concerned about the symptoms, I consulted a Honda specialist who advised... Read more
Incident date: Oct 9, 2025
My 2018 Malibu is stalling, it is covered under Recall N192221960, and the dealer is refusing to properly scan or fix the issue. They did the recall and the car is still doing the same thing but worse.
Incident date: Oct 1, 2025
What happened: On XXX at approximately 6:49 PM, shortly after departing, the vehicle displayed error and warning messages, entered neutral, and would not engage Drive or Regenerative Brake mode. The vehicle remained inoperable in this condition for approximately one hour near the intersection at approximately [XXX] , during rush hour traffic. The vehicle recovered without mechanical intervention. ... Read more
Incident date: May 27, 2026
I am filing a formal safety complaint against Camping World for structural equipment overloading, unauthorized safety component manipulation, and willful public safety endangerment. On May 29, the dealer hitched a 37' long trailer to my half ton truck frame. This combination violates critical highway stability standards. A 37' trailer requires a minimum 178" tow vehicle wheelbase to counteract lat... Read more
DODGE
GRAND CARAVAN
(2016) - ENGINE
Jun 1, 2026
Incident date: Jun 1, 2023
I am formally reporting a catastrophic engine failure involving the 1.5L turbocharged engine in the current-generation Honda Accord. As a professional high-mileage driver, I am exposing a severe design defect that poses immediate safety risks. While driving on the highway, the vehicle suddenly exhibited severe engine shuddering, a sudden loss of acceleration, and a dashboard overheating warning. ... Read more
Incident date: Jun 1, 2026
There was a previous recall for camera system that was fixed using a OTA over the air update per JEEP. This update introduced new problems It disabled the forward collision detection and disabled paddle shifting and other safety features which should also be issued as a RECALL because the dealer is not reputable to this on their own. The fix that they did requires customer to come in and have mor... Read more
Incident date: Apr 1, 2026
1. Failed Component/System: The failed system is the Tesla Full Self-Driving (FSD - Supervised) software and its underlying vehicle control logic, specifically resulting in an uncommanded torque request (Sudden Unintended Acceleration). 2. Safety Risk: The vehicle engaged in Sudden Unintended Acceleration (SUA) in reverse from a complete stop, without any driver pedal input. In a parking environm... Read more
Crash
Incident date: Apr 1, 2026
My dog and I were headed to Home Depot on [XXX] when without any warning there was a very loud boom. My first thought was that we had been shot at. Once I gathered myself I realized the sunnroof glass had exploded. I rarely open the sunroof but do on occasion have the shade open, luckily it wasn’t open or my dog and I would have been sprayed with the glass which could have caused serious eye in... Read more
Incident date: Apr 1, 2026
The ADAS system doesn't work. The forward collision system, adaptive speed control, and lane keeping assist have all shown malfunction errors and no longer work.
Incident date: Feb 23, 2026
2019 Chrysler Pacifica. The vehicle has ongoing steering, electrical, and power steering/EPS failures. The steering wheel intermittently jerks/pulls while driving, the vehicle has experienced random loss of steering assist, and the electrical system cuts out or malfunctions during normal use. The steering wheel lights and backup camera guidelines also disappear during driving sessions and only ret... Read more
Incident date: May 29, 2026
Vehicle: 2024 Chevrolet Tahoe RST The backup camera and HD Surround Vision system on my 2024 Chevrolet Tahoe have experienced repeated failures despite multiple repair attempts by an authorized Chevrolet dealership. The failure presents as a black screen displaying a red warning triangle and a crossed-out camera icon when the vehicle is placed in reverse or when camera views are selected. The pa... Read more
Incident date: May 29, 2026
When pulling out of a parking spot all of collision responses started to flash. This included front collision, side collision and rear collision. The power steering no longer worked. I bought the car new in 11/05/2025. I only have 1,311 miles on the car. I did have an oil change done by the dealer about a week prior and the report showed no problems. I am now very concerned about driving it even a... Read more
Incident date: May 29, 2026
Rear power window defrost thermal event. While rear defrost was on the plastic connector that goes to the rear defrost of the power rear sliding window began to smoke heavily. In 2020 there was recall number N192265660 for the 1500 series of the same year for the same component that failed and is a fire risk. 2500 had no recall but this vehicle contains the same product and poses the same fire ... Read more
Fire
Incident date: May 25, 2026
The infotainment system of my 2019 RAV4 hybrid will randomly turn off while driving. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
DODGE
GRAND CARAVAN
(2016) - POWER TRAIN
May 29, 2026
Incident date: May 28, 2026
The contact owns a 2023 Ford F-150. The contact stated that the rear end broke. There were no warning lights illuminated. The contact received the recall notification letter for NHTSA Campaign Number: 23V896000 (Power Train). The contact called the local dealer, who confirmed the part was backordered. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure milea... Read more
Incident date: May 4, 2026
The Kia had a problem with the check engine light coming on and it gently went into limp mode. I had it repaired at Darlings Ford and it worked for about 600 miles. I had it repaired again and it worked for about 7,000 miles. The light recent came on and the car immediately hard banged andwent into limp mode. My wife was driving and shaking when she got home. The light went out and everything was ... Read more
Incident date: May 27, 2015
Power steering isn’t working
Incident date: May 4, 2026
Intermittently, when coming from a stop (stop sign, red light, etc) or recent start of the vehicle, the Sorento will not accelerate past approximately 30 miles per hour and the auto-stop light will flash orange in the panel. Once the vehicle is stopped, turned off, and restarted, it goes back to operating as it should and accelerates like normal. This has happened when driving on small, low spe... Read more
Incident date: May 4, 2026
Intermittently, when coming from a stop (stop sign, red light, etc) or recent start of the vehicle, the Sorento will not accelerate past approximately 30 miles per hour and the auto-stop light will flash orange in the panel. Once the vehicle is stopped, turned off, and restarted, it goes back to operating as it should and accelerates like normal. This has happened when driving on small, low spe... Read more
Incident date: May 4, 2026
Intermittently, when coming from a stop (stop sign, red light, etc) or recent start of the vehicle, the Sorento will not accelerate past approximately 30 miles per hour and the auto-stop light will flash orange in the panel. Once the vehicle is stopped, turned off, and restarted, it goes back to operating as it should and accelerates like normal. This has happened when driving on small, low spe... Read more
Incident date: May 24, 2026
My vehicle paint is peeling and it is the NH788P. ( Orchid Pearl White). I am the second owner of this car as of 2021. It started on the roof and has continued to doors etc. No recalls were shown on the CarFax at the time of purchase.
Incident date: Sep 25, 2025
My 2024 Used Toyota Grand Highlander Hybrid Platinum Max was at a slight decline stopped at a stop sign in Echo mode. The whole car began to violently shake and lurching forward. No one was in front of me and my foot was on the brake or I probably would have run into a car in front of me. The dashboard then flashed a warning about the hybrid system overheating. The only way to stop it was to t... Read more
DODGE
GRAND CARAVAN
(2019) - ENGINE
May 27, 2026
Incident date: Apr 8, 2026
VEHICLE: 2019 Honda Accord LX SUMMARY OF SAFETY DEFECTS & FAILURE: My vehicle is experiencing severe, dangerous mechanical and electrical failures identical to existing national safety recalls, yet my specific VIN is being excluded by the manufacturer. 1. FUEL SYSTEM FAILURE & ENGINE STALLING: The vehicle is experiencing sudden engine stalling and failure to start due to a defective low-pressur... Read more
DODGE
GRAND CARAVAN
(2019) - ELECTRICAL SYSTEM
May 27, 2026
Incident date: Apr 8, 2026
VEHICLE: 2019 Honda Accord LX SUMMARY OF SAFETY DEFECTS & FAILURE: My vehicle is experiencing severe, dangerous mechanical and electrical failures identical to existing national safety recalls, yet my specific VIN is being excluded by the manufacturer. 1. FUEL SYSTEM FAILURE & ENGINE STALLING: The vehicle is experiencing sudden engine stalling and failure to start due to a defective low-pressur... Read more
Incident date: May 13, 2026
a vehicle warning notice flashes across the dashboard saying “vehicle assistance system not available” and the switch to engage this system causes the same message to flash and the systems do not engage
Incident date: Jan 30, 2026
This is a safety issue. The front collision assist is not working. I have returned the car to the Ford Dealer (Biener Ford) several times but the dangerous issue persists. I'm not the only one. There are many complaints listed on the web and the Ford Mach E forum. Ford needs to recall their EV Ford Mach-E vehicles and fix this dangerous safety issue once and for all.
Incident date: Mar 2, 2026
The power liftgate and pinch sensor system on my 2024 Toyota Sequoia Platinum continues to malfunction intermittently and creates an ongoing safety concern. The liftgate frequently fails to close using the electronic controls and instead emits two warning beeps before becoming completely unresponsive, forcing the liftgate to be manually pushed shut. The pinch sensor system appears to falsely dete... Read more
Incident date: Mar 2, 2026
The transmission had a lengthy delay shifting into reverse when shifted from park. I removed my foot from the brake and all of a sudden it jumped into reverse and I ended up in the road. Fortunately there were no cars or pedestrians behind me.
Incident date: Mar 2, 2026
2 recall notices on my 2023 Toyota Tundra has not been repaired yet. 1. Engine recall has not been remedied. 2. back up camera still not repaired. It's been over 6 month's that my truck has been at the dealer since January 2026 and Toyota still has not made any repairs to the recall. Toyota provides the rent a car, however, I want my truck returned to me. I opened two cases with Toyota for lemon l... Read more