Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 610 complaints for COACHMEN
Incident date: Dec 28, 2009
WHILE DRIVING DOWN THE INTERSTATE THE SPARE TIRE DETACHED FROM THE CARRIER ASSEMBLY AND FELL TO THE ROAD SERVICE. ALSO BROKE ELECTRICAL PLUG IN CONNECTION AND CHEWED UP THE BRAND NEW SPARE TIRE, WHICH IS NO LONGER USABLE. SAFETY CHAIN IS THE ONLY THING THAT PREVENTED A REAR END ACCIDENT. *TR
Incident date: Dec 28, 2009
WHILE DRIVING DOWN THE INTERSTATE THE SPARE TIRE DETACHED FROM THE CARRIER ASSEMBLY AND FELL TO THE ROAD SERVICE. ALSO BROKE ELECTRICAL PLUG IN CONNECTION AND CHEWED UP THE BRAND NEW SPARE TIRE, WHICH IS NO LONGER USABLE. SAFETY CHAIN IS THE ONLY THING THAT PREVENTED A REAR END ACCIDENT. *TR
Incident date: Nov 27, 2009
WE PURCHASED AN 03 COACHMEN SANTARA RV WITH THE FORD F450 TRITON V10 ENGINE IT HAD 28500 MIL. WHEN WE BOUGHT IT IN OCT. 08. WE HAVE NOT HAD ANY WORK DONE TO IT AND THE ENGINE RAN FINE,WE HAVE TAKEN A FEW TRIPS IN IT AND IT HAS RAN FINE. WE DECIDED TO TAKE IT TO HOLBROOK FOR THE THANKSGIVING HOLIDAY IT RAN FINE WE DECIDED TO DRIVE BACK ON FRIDAY AM ON OUR WAY BACK THE ENGINE RAN FINE WE GOT ABOU... Read more
Incident date: Oct 20, 2009
TL* THE CONTACT OWNS A 2008 COACHMEN CHAPARRAL. THE REAR AXLE ON THE TRAILER WAS MISALIGNED WITH THE FRONT AXLE. THIS CONDITION CAUSED ABNORMAL TREAD WEAR ON ONE OF THE REAR TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE AXLES WERE WITHIN THEIR TOLERANCE LIMIT, SO THEY COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000... Read more
Incident date: May 16, 2009
TL*THE CONTACT OWNS A 2007 COACHMEN AURORA. THE ABS BRAKES HAVE FAILED DUE TO HEAT BUILD-UP. HE RECEIVED A NOTICE FOR WORKHORSE RECALL#50901-C. THE VEHICLE WAS TAKEN TO THE DEALER IN MAY 2009 AND A TECHNICIAN STATED THAT THE PARTS WERE UNAVAILABLE. WORKHORSE CONCLUDED THAT ONLY AN INTERIM REPAIR COULD BE MADE SINCE THE PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 7,000. UPDATED 11/06/09 *BF... Read more
Incident date: Sep 6, 2009
AS MY HUSBAND AND I WERE COMING BACK FROM BRANSON, PULLING OUR 2006 COACHMEN CAPTIVA TRAVEL TRAILER , WE STOPPED FOR LUNCH IN LEBANON, MO AND AFTER GETTING BACK ONTO THE HWY THE FOLLOWING OCCURRED: I WAS DRIVING AND PULLED ONTO HWY 44 EAST BOUND, (MILE MARKER 129) AT APPROX 1:30,P.M., AFTER ABOUT 3 MILES I HEARD A FAINT NOISE AND WITH THAT LOOKED INTO THE DRIVER SIDE MIRROR AND NOTICED A PIECE O... Read more
Incident date: Jun 1, 2009
TL*THE CONTACT OWNS A 2002 COACHMEN VIKING POP-UP CAMPER (NA). THE VEHICLE HAS CARLISLE USA TRAIL SIZE 4.80-12 (LOAD RANGE C)(NA). THE CONTACT STATED THAT THE TREAD SEPARATED ON THE REAR PASSENGER SIDE TIRE WHILE DRIVING 60 MPH. HE WAS ABLE TO MANEUVER THE VEHICLE OFF THE HIGHWAY. THE TIRE WAS ALMOST SEPARATED INTO TWO PIECES. THE TIRE FAILURE MILEAGE WAS 3,000. UPDATED 08/04/09. *LJ THE ... Read more
Incident date: Jun 12, 2009
ONE YEAR OF OWNERSHIP..........SPARK PLUG WIRE BURNED UP. TWO YEARS OF OWNERSHIP.........CALIPER BURNED UP PRIOR TO A TRIP, MY MECHANIC "NOTICED" THE WIRE AND REPLACED IT. SERVICED FOR A ROUTINE OIL CHANGE, SMELLED THE BURN, FOUND THE BROKEN CALIPER. REPLACED IT WITH ANOTHER (SAME MODEL). TOLD THAT THE REMANUFACTURED CALIPERS WILL NOT BE AVAILABLE UNTIL OCTOBER '09. *TR
Incident date: Jun 12, 2009
ONE YEAR OF OWNERSHIP..........SPARK PLUG WIRE BURNED UP. TWO YEARS OF OWNERSHIP.........CALIPER BURNED UP PRIOR TO A TRIP, MY MECHANIC "NOTICED" THE WIRE AND REPLACED IT. SERVICED FOR A ROUTINE OIL CHANGE, SMELLED THE BURN, FOUND THE BROKEN CALIPER. REPLACED IT WITH ANOTHER (SAME MODEL). TOLD THAT THE REMANUFACTURED CALIPERS WILL NOT BE AVAILABLE UNTIL OCTOBER '09. *TR
Incident date: May 21, 2009
WE OWN A 1999 COACHMEN MIRADA MOTORHOME WITH A LARGE SLIDEOUT FOR A DINETTE AND SOFA. WE WERE DRIVING UP A NARROW WINDING ROAD IN A REMOTE AREA ON THE WAY TO KERNVILLE, CA WHEN, FOR NO APPARENT REASON THE SLIDEOUT EXTENDED FULLY (ABOUT 2 FEET FROM THE MAIN CHASSIS.) WE WERE TRAVELING AT APPROXIMATELY 40 MPH AT THE TIME AND HAD JUST GONE AROUND A RIGHT BEND IN THE ROAD (THE SLIDEOUT IS ON THE LEF... Read more
COACHMEN
LEPRECHAUN
(2008) — STRUCTURE
Apr 8, 2009
Incident date: Feb 1, 2008
TL*THE CONTACT OWNS A 2008 COACHMEN LEPRECHAUN MOTOR HOME. WHILE DRIVING GREATER THAN 35 MPH, THE CONTACT FELT THAT THE VEHICLE MOVED FROM ONE SIDE TO THE OTHER TOO MUCH. HE TOOK THE MOTOR HOME TO THE DEALER AND THEY REPLACED THE STEERING BOX; HOWEVER, THE FAILURE CONTINUED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE COACHMEN BODY WAS TOO OVERLOADED FOR THE FRAME, WHICH CAU... Read more
COACHMEN
241FK-LITE
(1998) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jan 22, 2009
Incident date: Dec 5, 2008
TL*THE CONTACT OWNS A 1998 COACHMEN 241FK-LITE RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE REFRIGERATOR WAS OPERATING PROPERLY WHEN THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT). THE CONTACT ATTEMPTED TO NOTIFY THE DOMETIC CUSTOMER CENTER FOR OVER A MONTH, BUT WAS UNSUCCESSFUL IN SPEAKING WITH A REPRESENTATIVE CONCERNING THE RECALL DEF... Read more
Incident date: Jan 2, 2008
TL*THE CONTACT OWNS A 2001 COACHMEN CATALINA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. HE ALSO SMELLED A STRONG ODOR OF AMMONIA. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT) AND NOTIFIED THE DOMETIC CUSTOMER CENTER. THE REPRESENTATIVE STATED THAT THEY WOULD BE RESPONSIBLE FOR THE ... Read more
Incident date: Jan 2, 2008
TL*THE CONTACT OWNS A 2001 COACHMEN CATALINA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. HE ALSO SMELLED A STRONG ODOR OF AMMONIA. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT) AND NOTIFIED THE DOMETIC CUSTOMER CENTER. THE REPRESENTATIVE STATED THAT THEY WOULD BE RESPONSIBLE FOR THE ... Read more
Incident date: Jan 3, 2009
RECALL FROM COACHMAN RV MANUFACTURER. *TR
Incident date: Dec 1, 2008
TL*THE CONTACT OWNS A 2004 COACHMEN VIP. THE CONTACT NOTICED THAT THE FRAME HAD EXCESSIVE RUST UNDERNEATH THE VEHICLE. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP TO HAVE THE FRAME WELDED AS A TEMPORARY REMEDY. SEVERAL DAYS LATER, THE FRAME FRACTURED AND THE VEHICLE WAS INOPERATIVE. THE MANUFACTURER DID NOT ASSIST BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE AND... Read more
Incident date: Dec 1, 2008
TL*THE CONTACT OWNS A 2004 COACHMEN VIP. THE CONTACT NOTICED THAT THE FRAME HAD EXCESSIVE RUST UNDERNEATH THE VEHICLE. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP TO HAVE THE FRAME WELDED AS A TEMPORARY REMEDY. SEVERAL DAYS LATER, THE FRAME FRACTURED AND THE VEHICLE WAS INOPERATIVE. THE MANUFACTURER DID NOT ASSIST BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE AND... Read more
Incident date: Nov 15, 2008
MID NOVEMBER 2008 THE REFRIGERATOR IN MY COACHMAN CAMPER TRAILER QUIT WORKING. I DISCOVERED THAT THE COOLANT LIQUID HAD LEAKED OUT. I HAD NOT YET GOTTEN IT IN FOR REPAIRS WHEN I RECEIVED A RECALL NOTICE FROM DOMETIC ON JAN 2, 2009 FOR THIS EXACT PROBLEM. THIS WAS MY FIRST NOTICE OF THIS PROBLEM EVEN THOUGH AFTER CALLING DOMETIC , I DISCOVERED THAT THEY HAD BEEN AWARE OF THE PROBLEM FOR SEVERAL... Read more
Incident date: Nov 15, 2008
MID NOVEMBER 2008 THE REFRIGERATOR IN MY COACHMAN CAMPER TRAILER QUIT WORKING. I DISCOVERED THAT THE COOLANT LIQUID HAD LEAKED OUT. I HAD NOT YET GOTTEN IT IN FOR REPAIRS WHEN I RECEIVED A RECALL NOTICE FROM DOMETIC ON JAN 2, 2009 FOR THIS EXACT PROBLEM. THIS WAS MY FIRST NOTICE OF THIS PROBLEM EVEN THOUGH AFTER CALLING DOMETIC , I DISCOVERED THAT THEY HAD BEEN AWARE OF THE PROBLEM FOR SEVERAL... Read more
Incident date: Dec 16, 2007
TL*THE CONTACT OWNS A 2005 COACHMEN CAPRI, MODEL 27DS. WHILE STOPPED, THE ELECTRIC BRAKE SWITCH DID NOT REGISTER A READING. THE CONTACT ASSUMED THAT THE ELECTRIC BRAKES FAILED. THE DEALER STATED THAT THE RV WOULD NOT BE REPAIRED UNDER WARRANTY BECAUSE IT DID NOT QUALIFY. HE TOOK THE RV TO ANOTHER REPAIR SHOP AND THEY DISCOVERED THAT THE ELECTRIC BRAKE WIRES WERE TAPED TO THE WHEEL SPINDLES, WH... Read more
Incident date: Oct 25, 2008
HAVE A COACHMEN 2003 RV ON A WORKHORSE W22 CHASSIS THAT THE FRONT BRAKE OVERHEATED AND LOCKED UP. *TR
Incident date: Oct 8, 2008
RECEIVED RECALL NOTICE ON DOMETIC REFRIGERATOR IN RV. CALLED DOMETIC ON 9/8/08. DOMETIC ARRANGED/APPROVED SERVICE CENTER TO COME OUT AND REPAIR. MADE APPOINTMENT FOR REPAIR TO BE DONE ON 9/18.REPAIRMAN NEVER SHOWED UP. MADE ANOTHER APPT. FOR REPAIR WITH SAME SERVICE CENTER FOR WEEK OF SEPT 29. AGAIN REPAIRMAN NEVER SHOWED UP AFTER ARRANGING FOR SOMEONE TO MEET HIM. CALLED DOMETIC TODAY 10/08/08 AF... Read more
Incident date: Oct 8, 2008
RECEIVED RECALL NOTICE ON DOMETIC REFRIGERATOR IN RV. CALLED DOMETIC ON 9/8/08. DOMETIC ARRANGED/APPROVED SERVICE CENTER TO COME OUT AND REPAIR. MADE APPOINTMENT FOR REPAIR TO BE DONE ON 9/18.REPAIRMAN NEVER SHOWED UP. MADE ANOTHER APPT. FOR REPAIR WITH SAME SERVICE CENTER FOR WEEK OF SEPT 29. AGAIN REPAIRMAN NEVER SHOWED UP AFTER ARRANGING FOR SOMEONE TO MEET HIM. CALLED DOMETIC TODAY 10/08/08 AF... Read more
COACHMEN
SPIRIT OF AMERICA
(2005) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Sep 30, 2008
Incident date: Jun 25, 2008
TL*THE CONTACT OWNS A 2005 COACHMEN SPIRIT OF AMERICA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. IN ADDITION, THERE WAS A YELLOW RESIDUE LEAKING FROM THE REFRIGERATOR AND AN AMMONIA ODOR. THE DOMETIC CUSTOMER CENTER WAS NOTIFIED OF THE FAILURES. THE CONTACT RECEIVED A RECALL NOTICE TWO MONTHS AFTER SPEAKING WITH TH... Read more
COACHMEN
SPIRIT OF AMERICA
(2005) — EQUIPMENT
Sep 30, 2008
Incident date: Jun 25, 2008
TL*THE CONTACT OWNS A 2005 COACHMEN SPIRIT OF AMERICA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. IN ADDITION, THERE WAS A YELLOW RESIDUE LEAKING FROM THE REFRIGERATOR AND AN AMMONIA ODOR. THE DOMETIC CUSTOMER CENTER WAS NOTIFIED OF THE FAILURES. THE CONTACT RECEIVED A RECALL NOTICE TWO MONTHS AFTER SPEAKING WITH TH... Read more
COACHMEN
SPIRIT OF AMERICA
(2003) — EQUIPMENT
Sep 29, 2008
Incident date: Apr 12, 2008
2003 COACHMEN RV MODEL 2652 SERIAL # 21703167 DOMETIC REFRIGERATOR THAT IS ON RECALL. THE RECALL # IS 06E-076, RECALL 08E-032. EARLIER THIS YEAR I BELIEVE IT WAS APRIL I WENT INTO MY CAMPER AND I SMELLED A STRONG SCENT OF AMMONIA. WHEN I CALLED ABOUT SERVICE AND THE DEALER TOLD ME THAT THE LINE IN BACK OF FRIDGE PROBABLY BUSTED WHICH FILLED THE RV WITH AMMONIA. THEY TOLD ME TO TURN MY UN... Read more
COACHMEN
SPIRIT OF AMERICA
(2003) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Sep 29, 2008
Incident date: Apr 12, 2008
2003 COACHMEN RV MODEL 2652 SERIAL # 21703167 DOMETIC REFRIGERATOR THAT IS ON RECALL. THE RECALL # IS 06E-076, RECALL 08E-032. EARLIER THIS YEAR I BELIEVE IT WAS APRIL I WENT INTO MY CAMPER AND I SMELLED A STRONG SCENT OF AMMONIA. WHEN I CALLED ABOUT SERVICE AND THE DEALER TOLD ME THAT THE LINE IN BACK OF FRIDGE PROBABLY BUSTED WHICH FILLED THE RV WITH AMMONIA. THEY TOLD ME TO TURN MY UN... Read more
COACHMEN
SPIRIT OF AMERICA
(2003) — TIRES
Aug 26, 2008
Incident date: Jul 15, 2007
I BOUGHT A TRAVEL TRAILER CAMPER MADE 3 VACATION TRIPS AND HAD 3 FLATS ON TIRES # ST 175/80/R13. THE FLAT TIRE DAMAGED THE RIM AND FENDER SKIRT. WE ARE IN THE PROCESS OF DEALING WITH GOODYEAR ON REPLACING THE TIRES AND FENDER SKIRT. *TR
COACHMEN
SPIRIT OF AMERICA
(2005) — STRUCTURE:FRAME AND MEMBERS
Aug 20, 2008
Incident date: Aug 3, 2008
FAILURE IS ON A COACHMAN SPIRIT OF AMERICA TRAVEL TRAILER. ONE REAR SPRING SHACKLE COMPLETELY TORE OFF THE FRAME. THE OTHER REAR SPRING SHACKLE CRACKED WHERE IT WAS ATTACHED TO FRAME. FORTUNATELY, I WAS TRAVELING AT A VERY SLOW SPEED WHEN THIS HAPPENED. THIS COULD HAVE CAUSED A SEVERE ACCIDENT IF IT OCCURRED ON A HIGHWAY. THE DESIGN OF THIS FRAME IS FAULTY. I HAVE READ OF MANY SIMILAR F... Read more
Incident date: Aug 1, 2008
TL*THE CONTACT OWNS A 2000 COACHMAN ROYAL. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. WHILE ON A CAMPING TRIP, THE CONTACT'S REFRIGERATOR BEGAN TO LEAK. TWO DAYS LATER, HE OPENED THE REFRIGERATOR AND NOTICED THAT EVERYTHING ON THE INSIDE WAS SPOILED. THROUGH ONLINE RESEARCH, HE DISCOVERED A RECALL FOR THE SAME FAILURE; HOWEVER, HE NEVER RECEIVED A RECALL NOTICE. THE CONTACT BELIEVE... Read more
Incident date: Jul 20, 2008
DOMETIC REFRIGERATOR QUIT WORKING IN MY RV. *TR
Incident date: Jul 20, 2008
DOMETIC REFRIGERATOR QUIT WORKING IN MY RV. *TR
Incident date: May 16, 2008
TL*THE CONTACT OWNS A 2004 COACHMAN. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT) AND CALLED A LOCAL RV STATION TO HAVE THE EQUIPMENT REPAIRED. HE WAS ADVISED THAT THERE WAS A SIX MONTH WAITING PERIOD. THE CONTACT CALLED ANOTHER DEALER 30 MILES AWAY. IF HE TRAVELS TO THAT DEALER, THE EXPENSE OF FU... Read more
Incident date: Jul 31, 2008
DOMETIC REFRIGERATOR MODEL RM2852 WAS RECALLED ON APRIL 11, 2008 BECAUSE OF POSSIBLY STARTING A FIRE. I RECEIVED A RECALL LETTER IN THE MAIL ON JULY 31, 2008. WHY DID IT TAKE SO LONG TO NOTIFY ME? I HAVE A DISABLED SON WHO DOESN'T KNOW DANGER, SUCH AS FIRE. I HAVE USED MY MOTORHOME MANY TIMES THIS YEAR. THIS COULD HAVE BEEN AVOIDED. THESE RECALLS WHICH COULD START A FIRE SHOULD BE TOLD TO US... Read more
Incident date: Oct 17, 2007
TL*THE CONTACT OWNS A 2000 COACHMEN 35 RLTS. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT NOTICED THAT THE REFRIGERATOR FAILED AND BEGAN LEAKING AMMONIA. HE CALLED DOMETIC IN REFERENCE TO A RECALL FOR THAT COMPONENT AND WAS INFORMED THAT BECAUSE THE UNIT HAD ALREADY FAILED, HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. HE HAS NOT HAD THE VEHICLE REPAIRED. THE FAILURE AND ... Read more
Incident date: Oct 17, 2007
TL*THE CONTACT OWNS A 2000 COACHMEN 35 RLTS. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT NOTICED THAT THE REFRIGERATOR FAILED AND BEGAN LEAKING AMMONIA. HE CALLED DOMETIC IN REFERENCE TO A RECALL FOR THAT COMPONENT AND WAS INFORMED THAT BECAUSE THE UNIT HAD ALREADY FAILED, HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. HE HAS NOT HAD THE VEHICLE REPAIRED. THE FAILURE AND ... Read more
Incident date: Jun 5, 2008
TL*THE CONTACT OWNS A 1998 (NA) COACHMEN CATALINA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NUMBER RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WOULD NOT GET COOL, AND A YELLOW RESIDUE WAS LEAKING FROM THE BOTTOM OF THE BACKSIDE. HE DISCOVERED A SAFETY RECALL ON HIS REFRIGERATOR AND TOOK IT TO DOMETIC FOR REPAIR. HE WAS INFORMED THAT THE NEEDED A NEW REFRIGERATOR AND PAID $13,300 FOR ... Read more
COACHMEN
CROSS COUNTRY
(2006) — STEERING
Jun 5, 2008
Incident date: Oct 13, 2007
WE BOUGHT A NEW 06 COACHMEN CROSS COUNTRY MOTORHOME IN OCT. 07. THE STEERING AND HANDLING OF THIS MH IS UNSAFE. IT "WONDERS" ALL OVER THE ROAD AND SWAYS REAL BAD. NO CONTROL. THE RV DEALER SAYS THIS IS WITHIN APPROVED GUIDELINES. WE HAVE DONE SOME COMPARISON SHOPPING AND TEST DRIVING AND DO NOT FIND THIS SAME PROBLEM IN OTHER MH. WE FEEL THIS IS DANGEROUS TO US AND OTHERS ON THE ROAD. WE AR... Read more
COACHMEN
CROSS COUNTRY
(2006) — SUSPENSION
Jun 5, 2008
Incident date: Oct 13, 2007
WE BOUGHT A NEW 06 COACHMEN CROSS COUNTRY MOTORHOME IN OCT. 07. THE STEERING AND HANDLING OF THIS MH IS UNSAFE. IT "WONDERS" ALL OVER THE ROAD AND SWAYS REAL BAD. NO CONTROL. THE RV DEALER SAYS THIS IS WITHIN APPROVED GUIDELINES. WE HAVE DONE SOME COMPARISON SHOPPING AND TEST DRIVING AND DO NOT FIND THIS SAME PROBLEM IN OTHER MH. WE FEEL THIS IS DANGEROUS TO US AND OTHERS ON THE ROAD. WE AR... Read more
COACHMEN
CROSS COUNTRY
(2006) — STRUCTURE:BODY
Jun 5, 2008
Incident date: Oct 13, 2007
WE BOUGHT A NEW 06 COACHMEN CROSS COUNTRY MOTORHOME IN OCT. 07. THE STEERING AND HANDLING OF THIS MH IS UNSAFE. IT "WONDERS" ALL OVER THE ROAD AND SWAYS REAL BAD. NO CONTROL. THE RV DEALER SAYS THIS IS WITHIN APPROVED GUIDELINES. WE HAVE DONE SOME COMPARISON SHOPPING AND TEST DRIVING AND DO NOT FIND THIS SAME PROBLEM IN OTHER MH. WE FEEL THIS IS DANGEROUS TO US AND OTHERS ON THE ROAD. WE AR... Read more
Incident date: Apr 25, 2008
THERE WAS SMOKE COMMING OUT FROM UNDER THE FRONT OF MY MOTOR HOME. TOOK TO A SHOP WHERE THEY TOLD ME THAT THE BRAKE CALIPERS ON BOTH FRONT WHEELS HAD FROZEN UP CAUSING EVERYTHING TO OVER HEAT WHICH RESULTED IN MELTING THE SEALS FOR THE WHEEL BEARINGS LETTING THE OIL TO RUN OUT. THE ROTORS HAD TO BE MECHINED AND HE CALIPERS WERE REPLACED WITH REBUILT ONES. THEY ALSO REPLACED THE BRAKE HOSES.
Incident date: Apr 11, 2008
TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL NUMBER RM2852. THE CONTACT NEVER RECEIVED A RECALL NOTICE IN THE MAIL. HIS REFRIGERATOR WAS LEAKING COOLANT AND HE TOOK IT TO THE DEALER TO BE REPAIRED. THE DEALER ADVISED HIM OF THE RECALL AT THAT TIME. THE DEALER ALSO NOTIFIED THE MANUFACTURER AND THEY STATED THAT THEY WERE NO LONGER HONORING RECALLS. THE PART AND RECALL NUMBERS WERE UNKNOWN... Read more
Incident date: Apr 11, 2008
TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL NUMBER RM2852. THE CONTACT NEVER RECEIVED A RECALL NOTICE IN THE MAIL. HIS REFRIGERATOR WAS LEAKING COOLANT AND HE TOOK IT TO THE DEALER TO BE REPAIRED. THE DEALER ADVISED HIM OF THE RECALL AT THAT TIME. THE DEALER ALSO NOTIFIED THE MANUFACTURER AND THEY STATED THAT THEY WERE NO LONGER HONORING RECALLS. THE PART AND RECALL NUMBERS WERE UNKNOWN... Read more
Incident date: Sep 1, 2007
TL*THE CONTACT OWNS A 1999 COACHMEN SANTARA. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN SEPTEMBER OF 2007. THE DEALER ADVISED HIM TO BRING IN THE VEHICLE AND THEY DISCONNECTED THE CRUISE CONTROL. THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART SHOULD ARRIVE WITHIN A WEEK AND THEY WOULD REPAIR THE VEHICLE AT THAT TIME. IT IS CURRENTLY MARCH OF 2008 AND THE PARTS AR... Read more
Incident date: Oct 27, 2007
REAR BRAKES ON 2003 COACHMEN ON WORKHORSE CHASSIS OVERHEATED AND LOCKED UP CAUSING NO BRAKES WHILE GOING DOWN FREEWAY. *TR
Incident date: Oct 27, 2007
REAR BRAKES ON 2003 COACHMEN ON WORKHORSE CHASSIS OVERHEATED AND LOCKED UP CAUSING NO BRAKES WHILE GOING DOWN FREEWAY. *TR
COACHMEN
SPIRIT OF AMERICA
(2002) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Dec 13, 2007
Incident date: Jan 1, 1901
2002 COACHMEN SPIRIT OF AMERICA WITH DEFECTIVE REFRIGERATOR. CONSUMER STATES THAT THE REFRIGERATOR IS MADE BY DOMETIC. A CRACK CAN DEVELOP IN THE BOILER TUBE WHICH CAN CAUSE IT TO RELEASE A COOLANT SOLUTION. *KB
Incident date: Nov 16, 2007
ELECTRICAL SYSTEM FAILURE COMPLETE DUE TO FAULTY ENGINEERING AND MANUFACTURING PROCESS WHICH CAN CAUSE A FIRE RESULTING IN POSSIBLE FATALITIES ON THE INTERSTATE OR IN RV PARKS. *TR
Incident date: Oct 17, 2007
ELECTRICAL SYSTEM SHORTED OUT DURING TRAVEL DUE TO FAULTY PLUMBING WHICH LEAKED WATER TO THE ELECTRICAL SYSTEM SHORTING IT OUT CAUSING CIRCUIT BREAKERS TO TRIP AND SHUTTING DOWN THE BATTERY DISCONNECT CIRCUITRY. THIS ALSO CAUSED GREY WATER TO LEAK ALL OVER THE FREEWAY. *TR
COACHMEN
SPORTSCOACH ELITE
(2007) — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Dec 8, 2007
Incident date: Oct 23, 2007
WHEN GENERATOR IS OPERATING THE A/C PRODUCED BLOWS UP TV, DVD PLAYER, MICROWAVE AND ANYTHING PLUGGED INTO THE 120 AC OUTLETS. *TR
Fire