Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 610 complaints for COACHMEN
COACHMEN
BROOKSTONE
(2012) — WHEELS
Jan 16, 2014
Incident date: Jan 16, 2014
TL* THE CONTACT OWNS A 2012 COACHMEN BROOKSTONE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER'S SIDE FRONT AND REAR WHEELS BECAME DETACHED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED BUT THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
COACHMEN
BROOKSTONE
(2012) — SUSPENSION
Jan 16, 2014
Incident date: Jan 16, 2014
TL* THE CONTACT OWNS A 2012 COACHMEN BROOKSTONE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER'S SIDE FRONT AND REAR WHEELS BECAME DETACHED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED BUT THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Sep 9, 2013
ON SEPTEMBER 9, 2013 MY HUSBAND & I WERE COMING HOME TO WEST PALM BEACH FLORIDA FROM MT AIRY MARYLAND TRAVELING ON I95 SOUTH BOUND JUST OVER THE VIRGINIA LINE WE HAD A LEFT REAR TIRE ON OUR 5TH WHEEL TRAILER GO FLAT. WE CHANGED THE TIRE OURSELVES AND CONTINUE ON TO THE NEXT TRUCK STOP AND ASKED THE SERVICE DEPARTMENT TO FIX OUR FLAT WE DID NOT WANT TO BE WITHOUT A SPARE TIRE WE STILL HAD 1000 MILE... Read more
Incident date: Sep 26, 2013
I WAS DRIVING ABOUT 45MPH WHEN THE VEHICLE LOST POWER AND CUT OFF. *JS
Incident date: Sep 9, 2013
MY WIFE AND I WERE ENROUTE TO COLUMBUS OH FROM NEWBURY MA. APPROXIMATELY 4 HOURS INTO THE TRIP ON RT 84 IN LUDINGTON, N.Y. A HORRENDOUS BANG FROM THE REAR. I IMMEDIATELY PULLED TO THE SIDE OF THE INTERSTATE TO INVESTIGATE. I FOUND A 3 1/2 INCH HOLE IN THE PASSENGER INSIDE REAR DUEL ON THE OUTSIDE WALL. I LIMPED TO THE NEXT EXIT AFTER THE HIGHWAY PATROLS SUGGESTION TO A HESS GAS STATION AND CALLE... Read more
Incident date: Apr 23, 2013
4-2013 TRAVELING ON I-40 AROUND MEMPHIS TN THE LEAD TIRE ON THE ROADSIDE OF THE RV BLEW OUT. PAVEMENT DRY, NO OBJECT WAS HIT. THE BLOW OUT TOOK THE FENDER OFF THE TRAILER AND BENT THE GAS LINE TO THE STOVE. PURCHASED NEW TIRE. THIS RV HAD ONLY 1500 MILES WHEN THIS OCCURRED. 6-2013 TRAVELING ON I-86 NEAR CAMPBELL, NY THE LEAD TIRE ON THE PASSENGER SIDE BLEW OUT TAKING THE FENDER OFF AND BENDIN... Read more
COACHMEN
FREEDOM EXPRESS
(2011) — SUSPENSION
Aug 17, 2013
Incident date: Aug 12, 2013
RETURNING FROM VACATION IN KNOXVILLE, IOWA WE WERE TRAVELING WEST ON THE TURNER TURNPIKE BETWEEN TULSA AND OKLAHOMA CITY. THE TRAVEL TRAILER HAD MADE A SUDDEN MOVE TO CHANGE LANES, I IMMEDIATELY SLOWED DOWN AND LOOKED IN MY LEFT MIRROR TO NOTICE A FIRE, SPARKS AND SMOKE COMING FROM THE LEFT SIDE OF THE TRAVEL TRAILER. I STOPPED AND EXTINGUISHED A FIRE IN THE LEFT REAR WHEEL BEARING AND HUB. I CALL... Read more
Fire
COACHMEN
FREEDOM EXPRESS
(2011) — WHEELS
Aug 17, 2013
Incident date: Aug 12, 2013
RETURNING FROM VACATION IN KNOXVILLE, IOWA WE WERE TRAVELING WEST ON THE TURNER TURNPIKE BETWEEN TULSA AND OKLAHOMA CITY. THE TRAVEL TRAILER HAD MADE A SUDDEN MOVE TO CHANGE LANES, I IMMEDIATELY SLOWED DOWN AND LOOKED IN MY LEFT MIRROR TO NOTICE A FIRE, SPARKS AND SMOKE COMING FROM THE LEFT SIDE OF THE TRAVEL TRAILER. I STOPPED AND EXTINGUISHED A FIRE IN THE LEFT REAR WHEEL BEARING AND HUB. I CALL... Read more
Fire
COACHMEN
FREEDOM EXPRESS
(2011) — STRUCTURE:BODY
Aug 17, 2013
Incident date: Feb 22, 2013
TRAVELING EAST ON 146N JUST ON THE DOWNHILL SIDE OF THE FRED HARTMAN BRIDGE A GOOD SAMARITAN HAILED OUR ATTENTION THAT THE RIGHT REAR WHEEL WAS ON FIRE OF OUR TRAVEL TRAILER. WE PULLED OVER OUT OF DANGER TO AN ENTRANCE TO A PUBIC BOAT RAMP. THERE WAS A CENTERPOINTE ENERGY PERSONAL THAT HELPED EXTINGUISH THE FIRE TO THE AXLE. THE TIRE AND WHEEL HAD REMOVED ITSELF FROM THE SPINDLE AND ROLLED INTO TH... Read more
Fire
COACHMEN
FREEDOM EXPRESS
(2011) — WHEELS
Aug 17, 2013
Incident date: Feb 22, 2013
TRAVELING EAST ON 146N JUST ON THE DOWNHILL SIDE OF THE FRED HARTMAN BRIDGE A GOOD SAMARITAN HAILED OUR ATTENTION THAT THE RIGHT REAR WHEEL WAS ON FIRE OF OUR TRAVEL TRAILER. WE PULLED OVER OUT OF DANGER TO AN ENTRANCE TO A PUBIC BOAT RAMP. THERE WAS A CENTERPOINTE ENERGY PERSONAL THAT HELPED EXTINGUISH THE FIRE TO THE AXLE. THE TIRE AND WHEEL HAD REMOVED ITSELF FROM THE SPINDLE AND ROLLED INTO TH... Read more
Fire
Incident date: Sep 14, 2012
DROVE VEHICLE APPROXIMATELY 25 MILES OVER FLAT LAND, NO HILLS OR MOUNTAINS, TO DUMP WASTE WATER. WHEN WE WENT TO LEFT REAR OF RV TO OPEN SEWER ACCESS, SMELLED STRONG SCENT OF BURNING BRAKE FLUID AND COULD DETECT HEAT FROM WHEEL WELL. ALLOWED BRAKES AMPLE TIME TO COOL DOWN THEN DROVE HOME WITHOUT INCIDENT. BRAKE SMELL WAS DIMINISHED WHEN ARRIVED AT HOME. DRIVE VEHICLE SHORT DISTANCES ONLY THREE TIM... Read more
Incident date: Jun 3, 2013
TL* THE CONTACT OWNS A 2012 COACHMEN CHAPARRAL FIFTH WHEEL EQUIPPED WITH TRIANGLE (N/A), TIRE SIZE ST 225/75/R/15. THE CONTACT STATED THAT THERE WERE SEVERAL TIRES ISSUES WITH THE RV. THE FRONT DRIVER'S SIDE TIRE WAS EXHIBITING TREAD SEPARATION, THE REAR DRIVER'S SIDE TIRE EXPERIENCED TREAD AND BELT SEPARATION, AND THE PASSENGER'S SIDE TIRE HAD EXCESSIVE WEAR. THE FAILURE WAS REPORTED TO THE MANU... Read more
Incident date: Mar 17, 2005
REFERENCE: REPORT RECEIPT DATE: MAR 17, 2005 NHTSA CAMPAIGN NUMBER: 05V092000 COMPONENT(S): TRAILER HITCHES I PURCHASED A USED COACHMEN MIRADA MOTORHOME ON APRIL 23, 2013. AFTER PICKING UP THE MOTORHOME, I CHECKED FOR RECALLS AND FOUND THAT THERE WAS ONE ON THE "HITCH BRACKET ASSEMBLY". IN CONTACTING THE DEALER I WAS INFORMED THAT THE RECALL HAD BEEN COMPLETED AND THAT I COULD CALL COACHM... Read more
Incident date: Mar 17, 2005
REFERENCE: REPORT RECEIPT DATE: MAR 17, 2005 NHTSA CAMPAIGN NUMBER: 05V092000 COMPONENT(S): TRAILER HITCHES I PURCHASED A USED COACHMEN MIRADA MOTORHOME ON APRIL 23, 2013. AFTER PICKING UP THE MOTORHOME, I CHECKED FOR RECALLS AND FOUND THAT THERE WAS ONE ON THE "HITCH BRACKET ASSEMBLY". IN CONTACTING THE DEALER I WAS INFORMED THAT THE RECALL HAD BEEN COMPLETED AND THAT I COULD CALL COACHM... Read more
Incident date: May 6, 2013
TL* THE CONTACT OWNS A 1997 COACHMEN CLASS-C RV. THE CONTACT STATED THE EXTERIOR DOOR LOCK BECAME STUCK AND FAILED TO RELEASE. THE CONTACT STATED THAT THE ENTIRE LOCKING MECHANISM WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. ....UPDATED 09-26-13 *BF
COACHMEN
SPORTCOACH ENCORE
(2007) — FUEL SYSTEM, DIESEL
Apr 5, 2013
Incident date: Mar 3, 2013
TRUCKER PULLED ME OVER, DUE TO EXCESIVE DIESEL FUEL LEAKING. STOPPED, DUMPED 2 GAL OF DIESEL, BEFORE I COULD STOP THE ENGINE. PULLING CAR, COVERED WITH DIESEL FUEL. PART COST $17.00, LABOR $300.00, PISTON #5 MY WARRANT CARD HAS 50,000 AND OR 5 YEARS, THE DEALERSHIP ONLY PURCHED A 3 YEAR CONTRACT. (FYI ONLY) CONTINUED FOR AN ADDITIONAL 1000 MILES. PISTON #4 GAS LINE CRACHED AND DUMPING DIESEL ... Read more
COACHMEN
SPORTCOACH ENCORE
(2007) — FUEL/PROPULSION SYSTEM
Apr 5, 2013
Incident date: Mar 3, 2013
TRUCKER PULLED ME OVER, DUE TO EXCESIVE DIESEL FUEL LEAKING. STOPPED, DUMPED 2 GAL OF DIESEL, BEFORE I COULD STOP THE ENGINE. PULLING CAR, COVERED WITH DIESEL FUEL. PART COST $17.00, LABOR $300.00, PISTON #5 MY WARRANT CARD HAS 50,000 AND OR 5 YEARS, THE DEALERSHIP ONLY PURCHED A 3 YEAR CONTRACT. (FYI ONLY) CONTINUED FOR AN ADDITIONAL 1000 MILES. PISTON #4 GAS LINE CRACHED AND DUMPING DIESEL ... Read more
COACHMEN
SPORTCOACH ENCORE
(2007) — ENGINE
Apr 5, 2013
Incident date: Mar 3, 2013
TRUCKER PULLED ME OVER, DUE TO EXCESIVE DIESEL FUEL LEAKING. STOPPED, DUMPED 2 GAL OF DIESEL, BEFORE I COULD STOP THE ENGINE. PULLING CAR, COVERED WITH DIESEL FUEL. PART COST $17.00, LABOR $300.00, PISTON #5 MY WARRANT CARD HAS 50,000 AND OR 5 YEARS, THE DEALERSHIP ONLY PURCHED A 3 YEAR CONTRACT. (FYI ONLY) CONTINUED FOR AN ADDITIONAL 1000 MILES. PISTON #4 GAS LINE CRACHED AND DUMPING DIESEL ... Read more
Incident date: Sep 17, 2012
NOTE: WE HAVE SINCE LEARNED THIS INCIDENT HAS BEEN CHARACTERIZED AS "THE DEATH WOBBLE" AS FOLLOWS: THIS OCCURRED ON OUR FIRST "SHAKEDOWN" (PUN INTENDED) TRIP OF 300 MILES TAKEN IN A NEW 29 FT COACHMEN MIRADA (LEFTOVER 2011 MODEL) CLASS A MOTORHOME W/F53 CHASIS WHICH WAS MANUFACTURED BY FORD IN OCT 2008. ITS NOTEWORTHY THAT, INITIALLY, A SLIGHT SHUTTER IN COACH BODY COULD BE FELT WHEN HIGHWAY DRI... Read more
Incident date: Sep 17, 2012
NOTE: WE HAVE SINCE LEARNED THIS INCIDENT HAS BEEN CHARACTERIZED AS "THE DEATH WOBBLE" AS FOLLOWS: THIS OCCURRED ON OUR FIRST "SHAKEDOWN" (PUN INTENDED) TRIP OF 300 MILES TAKEN IN A NEW 29 FT COACHMEN MIRADA (LEFTOVER 2011 MODEL) CLASS A MOTORHOME W/F53 CHASIS WHICH WAS MANUFACTURED BY FORD IN OCT 2008. ITS NOTEWORTHY THAT, INITIALLY, A SLIGHT SHUTTER IN COACH BODY COULD BE FELT WHEN HIGHWAY DRI... Read more
Incident date: Aug 29, 2011
TL* THE CONTACT OWNS A 1993 COACHMAN SANTARA EQUIPPED WITH BCT RADIO A/P TIRES (N/A) (LT 235/85/R16) DOT OJ21XA3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER OF THE VEHICLE NOTICED THAT THE REAR PASSENGER SIDE OUTER TIRE HAD BLOWN OUT. THE VEHICLE WAS TAKEN TO AN AUTO SHOP, WHERE THE TIRE WAS REPLACED. THE MECHANIC PLACED THE NEW TIRE ON THE REAR PASSENGER SIDE INSIDE TI... Read more
COACHMEN
CROSS COUNTRY
(2006) — ELECTRICAL SYSTEM
Jun 26, 2012
Incident date: Jun 9, 2012
TL* THE CONTACT OWNS A 2006 CROSS COUNTRY RV. THE VEHICLE WAS EQUIPPED WITH A FAULTY INTELLITEC 50 AMP TRANSFER SWITCH. THE PART NUMBER WAS 00-00803-100. THE CONTACT SMELLED A STRONG BURNING ODOR INSIDE OF THE VEHICLE AND NOTICED THAT THE TRANSFER BOX CHIP MELTED, WHICH CAUSED A COMPLETE LOSS OF ELECTRICITY. THERE WERE NO FLAMES PRESENT. A RECALL WAS ISSUED RELATED TO THE DEFECT UNDER NHTSA CAMPAI... Read more
Incident date: Aug 1, 2011
TL* THE CONTACT OWNS A 2011 COACHMEN MIRADA. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE SEAT BELT HAD BECOME JAMMED AND WOULD NOT EXTEND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN WAS ABLE TO RELEASE THE SEAT BELT. THE FAILURE ALSO OCCURRED ON THE FRONT DRIVER'S SIDE SEAT BELT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIR... Read more
Incident date: May 28, 2012
MY FAMILY WAS JUST LEAVING A CAMPGROUND AFTER A NICE MEMORIAL DAY WEEKEND CAMPING TRIP. WE WERE ABOUT 1/2 MILE OUTSIDE THE CAMPGROUND WHEN WE LOST A WHEEL CAUSING THE AXLE TO HANG DOWN. LUCKILY MY HUSBAND WAS ABLE TO SAFELY GET THE CAMPER TO THE SIDE OF THE ROAD. THIS WAS DUE TO A FAULTY WHEEL BARING THAT HAD COME LOOSE. THANKFULLY, NO ONE WAS INJURED,BUT I WOULD LIKE TO ASK THE COMPANY LIPPERT, W... Read more
Incident date: May 28, 2012
MY FAMILY WAS JUST LEAVING A CAMPGROUND AFTER A NICE MEMORIAL DAY WEEKEND CAMPING TRIP. WE WERE ABOUT 1/2 MILE OUTSIDE THE CAMPGROUND WHEN WE LOST A WHEEL CAUSING THE AXLE TO HANG DOWN. LUCKILY MY HUSBAND WAS ABLE TO SAFELY GET THE CAMPER TO THE SIDE OF THE ROAD. THIS WAS DUE TO A FAULTY WHEEL BARING THAT HAD COME LOOSE. THANKFULLY, NO ONE WAS INJURED,BUT I WOULD LIKE TO ASK THE COMPANY LIPPERT, W... Read more
COACHMEN
SPORTSCOACH
(2001) — ENGINE AND ENGINE COOLING
Feb 29, 2012
Incident date: Feb 26, 2012
TL* THE CONTACT OWNS A 2001 COACHMEN SPORTSCOACH RV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH ON A MOUNTAINOUS ROAD, THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE RESTARTED AFTER SEVERAL ATTEMPTS BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER ON THE THIRD OCCURRENCE WHERE THE TECHNICIAN INSPECTED THE VEHICLE AND NOTICED THAT THE ENGINE WIRES WERE D... Read more
Incident date: Nov 21, 2011
I BELIEVE THE FIRE STARTED BY A RECALLED REFRIGERATOR THAT WE WERE NOT AWARE OF, THE MAKE OF REFRIGERATOR WAS A DOMETIC. *TR
Fire
COACHMEN
FREELANDER
(2010) — FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Nov 2, 2011
Incident date: Nov 1, 2011
THE HIGH PRESSURE PROPANE GAS LINE FROM THE PROPANE TANK TO THE STOVE HAS CRACKED. I JUST DISCOVERED THIS YESTERDAY NOV 1, 2011 WHILE LOOKING FOR THE REASON THE GAS TO THE STOVE WAS SHUTTING DOWN WHILE THE SLIDE WAS RETRACTED. WHAT I FOUND WAS THE GAS LINE PINCHED AT A 180 DEGREE ANGLE, FOLDED BACK ON ITSELF. WHEN THE SLIDE-OUT IS EXTENDED THE GAS LINE STRAIGHTENS ENOUGH TO ALLOW GAS TO FLOW. ... Read more
COACHMEN
FREELANDER
(2010) — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Nov 2, 2011
Incident date: Nov 1, 2011
THE HIGH PRESSURE PROPANE GAS LINE FROM THE PROPANE TANK TO THE STOVE HAS CRACKED. I JUST DISCOVERED THIS YESTERDAY NOV 1, 2011 WHILE LOOKING FOR THE REASON THE GAS TO THE STOVE WAS SHUTTING DOWN WHILE THE SLIDE WAS RETRACTED. WHAT I FOUND WAS THE GAS LINE PINCHED AT A 180 DEGREE ANGLE, FOLDED BACK ON ITSELF. WHEN THE SLIDE-OUT IS EXTENDED THE GAS LINE STRAIGHTENS ENOUGH TO ALLOW GAS TO FLOW. ... Read more
COACHMEN
FREEDOM EXPRESS
(2011) — SUSPENSION
Oct 12, 2011
Incident date: Sep 2, 2011
TRAVELING DOWN HIGHWAY PULLING CAMPER. STOPPED IN REST AREA AND OBSERVED THAT REAR AXLE HAD BENT AND RIGHT SIDE TIRE WAS AT APPROX 20-25DEGREE ANGLE. AFTER THAT HAD BEEN REPAIRED. 2 DAYS LATER THE LEAF SPRING ON RIGHT SIDE IN FRONT OF FRONT AXLE SNAPPED. THE VEHICLE WAS LESS THAN 1 YEAR OLD. THE AXLE MANUFACTURER EVENTUALLY SENT HEAVIER DUTY AXLES TO WARRANTY THEM, REFUSED TO COVER DAMAGE CA... Read more
COACHMEN
LEPRECHAUN
(2007) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Aug 10, 2011
Incident date: May 4, 2011
CPSC# I1150333A . 2007 COACHMEN LEPRECHAUN. CONSUMER STATED THAT SHE IS HAVING PROBLEMS WITH HER APOLLO 1/2 TIME TOP GAS STOVE/BOTTOM COMBINATION MICROWAVE AND CONVECTION OVEN. IT WAS ONLY USED TWICE. *LN THE CONSUMER STATED SHE SET THE TIMER FOR THE CONVECTION OVEN AND STEPPED OUTSIDE, WHEN SHE OPENED THE DOOR, ROLLING BLACK SMOKE FILLED THE RV. THE OVEN WAS RUNNING, BUT THERE WAS NO TIME RUNNI... Read more
Incident date: Jul 31, 2011
WE WERE DRIVING HOME ON HIGHWAY 81 FROM YANKTON, SD INTO NEBRASKA. WE NOTICED DEBRIS FLYING OFF THE TIRE & THEN THE HUB CAP FLEW OFF OF OUR 2006 COACHMEN VELOCITY TRAVEL TRAILER. WE STOPPED IMMEDIATELY & NOTICED THERE WERE FLAMES BETWEEN THE 2 TIRES ON THE PASSENGER SIDE. WITHIN MINUTES, THE ENTIRE CAMPER WAS ENGULFED IN FLAMES. LUCKILY SOME PEOPLE ASSISTED IN UNHOOKING THE PROPANE TANKS AND TRUC... Read more
Fire
Incident date: Nov 5, 2010
TL* THE CONTACT OWNS A 2001 COACHMEN CATALINA EQUIPPED WITH A DOMETIC RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT). AN AUTHORIZED DEALER WAS NOTIFIED, AND INFORMED THE CONTACT OF THE REPAIR PROCEDURES. THE CONTACT DECLINED TO HAVE THE REFRIGERATOR REPAIRED BECAUSE SHE BELIEVED THE REPAIRS WERE INSUFFICIEN... Read more
Incident date: Jun 6, 2011
AIR CONDITIONING / VENTILATION SYSTEM WAS NOT OPERATING ON MEGA BUS M5-1630-CHI-ST UNDER 88 DEGREE F TO 96 DEGREE F WEATHER CONDITIONS. THE BUS LEFT CHICAGO LATE AND THE AIR CONDITIONING SYSTEM WAS NOT OPERATIONAL FROM THE VERY BEGINNING. NO ATTEMPT WAS MADE TO CHANGE BUSES. *TR
COACHMEN
ROADMASTER-MM
(2004) — SERVICE BRAKES, HYDRAULIC
Jun 2, 2011
Incident date: May 9, 2004
TL*THE CONTACT OWNS A 2004 COACHMEN ROADMASTER-MM RV. THE CONTACT STATED HE HAD TO CHANGE THE BRAKES ON THE VEHICLE THREE TIMES SINCE IT WAS PURCHASED. THE VEHICLE WAS IN THE DEALERS POSSESSION TO BE REPAIRED. THE MANUFACTURER BECAME BANKRUPT AND THEY ADVISED THE CONTACT THAT HIS VEHICLE WAS AN ORPHAN COACH. THE FAILURE MILEAGE WAS 5,300 AND THE CURRENT MILEAGE WAS 42,000.
COACHMEN
CLIPPER SPIRIT
(2005) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Mar 2, 2011
Incident date: Jan 16, 2011
TL* THE CONTACT OWNS A 2005 COACHMAN CLIPPER SPIRIT RV. THE CONTACT STATED THAT THE ROOF LIFT SYSTEM FAILED AND CAN COLLAPSE WITHOUT WARNING. THE CONTACT THEN LOCATED A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 05V364000 (EQUIPMENT:RECREATIONAL VEHICLE) BUT WAS ADVISED BY THE DEALER THAT THE ORIGINAL MANUFACTURER (COACHMAN) NO LONGER OWNED THE VEHICLE AND WOULD NOT COVER THE COST OR ... Read more
Incident date: Jan 14, 2011
I HAD TWO CARLISLE TIRES BLOW OUT IN THE LAST 6 MONTHS. THE TIRES WERE INSTALLED ALONG WITH 2 OTHERS ON MY 2004 COACHMEN CHAPAREL BY A TIRE DEALER IN NOVEMBER, 1907. THE TRAILER MANUFACTURER SPECIFIED ST 225/75R15, LOAD RATING D TIRES, BUT THE TIRES I PURCHASED ARE ST 225/75R15 LOAD RATING E. THE FIRST TIRE BLEW LAST FALL ON A TWO-LANE STATE HIGHWAY CAUSING SIGNIFICANT DAMAGE TO THE TRAILER. T... Read more
Incident date: Feb 12, 2011
THREE BLOW OUTS DURING HIGHWAY DRIVING, FROM THREE DIFERENET TIRES SAME BRAND, SAME SIZE ETC. *TR
Incident date: Feb 7, 2011
TL* THE CONTACT OWNS A 2002 COACHMAN SANTARA RV EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL NUMBER RM2652. THE CONTACT NOTICED THAT THE DOMETIC REFRIGERATOR HAD BECOME INOPERABLE AND THERE WAS FIRE COMING FROM THE EXTERIOR OF THE VEHICLE WHERE THE REFRIGERATOR WAS HOUSED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND CONTACTED AN INDEPENDENT REPAIR SHOP. THE CONTACT WAS THEN ADVISED THAT THERE ... Read more
Fire
COACHMEN
FREELANDER
(2008) — STRUCTURE
Dec 8, 2010
Incident date: Jan 6, 2010
TL*THE CONTACT OWNS A 2008 COACHMAN FREELANDER 3150 SS-F RV. WHILE THE VEHICLE WAS PARKED HE NOTICED THAT THE HIDEAWAY BED BLOCKED THE EXIT DOOR WHEN IT WAS OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE MANUFACTURER WOULD NEED TO AUTHORIZED THE REPAIR OR REPLACEMENT OF THE HIDEAWAY BED. THE MANUFACTURER REFUSED TO REPLACE OR REPAIR THE BED AND STATED THAT IT WAS HOW THE VEHICLE WA... Read more
Incident date: Jun 1, 2010
IN JUNE 2010 WE WENT TO MOVE OUR RV AND WHEN WE OPENED THE DOOR THERE WAS A STRONG SMELL OF AMMONIA. WE DISCOVERED THE DOMETIC RV REFRIGERATOR MODEL RM2652 SERIAL #42708236 WAS NOT OPERATING. WE TURNED THE REFRIGERATOR OFF AND REMOVED ALL SPOILED FOOD. WITHIN A FEW WEEKS OF THIS HAPPENING WE HEARD FROM FRIENDS WHO HAVE A RV JUST LIKE OURS THAT A RECALL HAD BEEN MADE ON THIS MODEL REFRIGERATOR.... Read more
COACHMEN
FREEDOM EXPRESS 31
(2008) — ELECTRICAL SYSTEM:WIRING
Aug 16, 2010
Incident date: Jun 16, 2010
TL* THE CONTACT OWNS A 2008 COACHMAN FREEDOM EXPRESS 31 MOTOR HOME. THE SLIDE ROOM ON THE PASSENGER SIDE OF THE VEHICLE INDEPENDENTLY RELEASED, CAUSING IT TO EXTEND WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V539000 (ELECTRICAL SYSTEM: WIRING) YET THE FAILURE RECURRED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN AND IT WOULD BE... Read more
Incident date: Apr 25, 2004
TL* THE CONTACT OWNS A 1998 COACHMEN CATALINA LYTE 259RK TRAILER. THE CONTACT WAS STOPPED WHEN HE NOTICED SMOKE FROM THE REAR DRIVER SIDE TIRE. HE THEN FOUND THAT THE TIRE WAS PROTRUDING FROM THE WHEEL ASSEMBLY AND NOT ALIGNED. THE DEALER SENT A MECHANIC TO REPLACE THE REAR WHEEL BEARINGS. THE CONTACT WAS THEN ABLE TO DRIVE THE VEHICLE TO THE DEALER WHERE HE WAS ADVISED THAT THE AXLE AND THE BEAR... Read more
Incident date: Apr 25, 2004
TL* THE CONTACT OWNS A 1998 COACHMEN CATALINA LYTE 259RK TRAILER. THE CONTACT WAS STOPPED WHEN HE NOTICED SMOKE FROM THE REAR DRIVER SIDE TIRE. HE THEN FOUND THAT THE TIRE WAS PROTRUDING FROM THE WHEEL ASSEMBLY AND NOT ALIGNED. THE DEALER SENT A MECHANIC TO REPLACE THE REAR WHEEL BEARINGS. THE CONTACT WAS THEN ABLE TO DRIVE THE VEHICLE TO THE DEALER WHERE HE WAS ADVISED THAT THE AXLE AND THE BEAR... Read more
Incident date: Jul 19, 2010
TL*THE CONTACT OWNS A 2001 COACHMEN CATALINA EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT HIS REFRIGERATOR WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06E076000. EQUIPMENT:RECREATIONAL VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THEY COULD NOT PERFORM THE RECALL REMEDY BECAUSE THE FAILURE HAD ALR... Read more
Incident date: Jul 19, 2010
TL*THE CONTACT OWNS A 2001 COACHMEN CATALINA EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT HIS REFRIGERATOR WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06E076000. EQUIPMENT:RECREATIONAL VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THEY COULD NOT PERFORM THE RECALL REMEDY BECAUSE THE FAILURE HAD ALR... Read more
COACHMEN
CLIPPER CLASSIC
(2005) — STRUCTURE
Jun 29, 2010
Incident date: Jun 25, 2010
TL* THE CONTACT OWNS A 2005 COACHMEN CLIPPER CLASSIC. THE CONTACT STATED THAT WHILE THE VEHICLE WAS SITTING IN THE PARKED POSITION, WITH TWO PASSENGERS SITTING ON THE SLIDE OUT ASSEMBLY ON THE REAR OF THE VEHICLE, THE ASSEMBLY BENT DOWNWARD. THE STICKER ON THE SLIDE OUT ASSEMBLY READS THAT IT CAN SUPPORT UP TO 1000 POUNDS OF WEIGHT AND THE TWO PASSENGERS WEIGHED APPROXIMATELY 270 POUNDS. THE VE... Read more
Incident date: Jun 11, 2010
FAILURE OF THE BRAKE SYSTEM BY LOCKING UP, DUE TO A PIECE OF PANELING LEFT INSIDE THE BRAKE DRUM AT PRODUCTION. TOOK OUR R.V. IN TO GET AN AWNING REPLACED AT KENT VALLEY RV AS THEY WERE MOVING IT TO THE SHOP TO START REPAIR SERVICE THE BRAKES LOCKED UP ON THEM AND THE RV WOULD NOT MOVE. AFTER INSPECTING TO MAKE SURE THE EMERGENCY CABLE HADN'T BEEN PULLED THEY TOOK OFF THE TIRE FOR FURTHER INSPECTI... Read more
Incident date: Mar 23, 2010
1. THE HOSE FOR THE EUREKA CENTRAL VACUUM WAS RUN UNDER THE HEATING HOSES AND UP UNDER THE STEPS. WHILE RUNNING THE HEATER WE NOTICES A BURNING PLASTIC SMELL FROM UNDER THE STEPS AND HEAT COMING FROM THE VACUUM CONNECTION. I REMOVED THE COVERS ONLY TO DISCOVER THAT THE HOSE WAS BEING MELTED BY THE HEAT RUNS THAT WERE LAID OVER TOP OF IT I DON'T KNOW IF THIS COULD HAVE STARTED A FIRE, IT CLEARLY... Read more
Incident date: Oct 10, 2009
TL*THE CONTACT OWNS A 1996 FORD COACHMAN SANTARA RV. WHILE THE VEHICLE WAS TRAVELING AT A SPEED OF 35 MPH THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE BRAKE PEDAL HAD TO BE PRESSED TO THE FLOOR IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SHOP WHERE THE CONTACT HAD THE BRAKES REPAIRED, HOWEVER THE CONTACT IS STILL EXPERIENCING THE PROBLEM. THE CURRENT AND FAILUR... Read more