Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 610 complaints for COACHMEN
Incident date: Jul 31, 2021
Driver side rear sway mount bracket fell off. This is well documented on the internet and has been occurring for many years on the Ford F53 chassis. Sway bar keeps sway and body roll to a minimum while driving. Without the mount, it's ability to prevent sway is diminished. If the bracket fell off during travel, the large solid piece of metal and bolts would have fallen into road and potentiall... Read more
Incident date: Jul 23, 2021
Inside the Coach is an entertainment center covered with hinging doors and a magnetic close. The first year we owned it the doors flew open while driving. In the process the left door broke off the hinge and fell on the seat. The second time it happened going over railroad tracks. This time the broken door fell on the seat and then on the floor. Normally my Jack Russell is in that seat. She c... Read more
Incident date: Jun 20, 2021
The fresh water tank supports broke loose from the trailer frame and the tank fell on the roadway. It was supported only by wiring and hoses. No one was injured, but the tank is very heavy when filled. The trailer was blocking traffic at the fill station and the tank had to be removed to move the trailer. If this happened on a highway, the consequences could have been much worse. The s... Read more
Incident date: Jun 20, 2021
The fresh water tank supports broke loose from the trailer frame and the tank fell on the roadway. It was supported only by wiring and hoses. No one was injured, but the tank is very heavy when filled. The trailer was blocking traffic at the fill station and the tank had to be removed to move the trailer. If this happened on a highway, the consequences could have been much worse. The s... Read more
Incident date: Jun 20, 2021
The fresh water tank supports broke loose from the trailer frame and the tank fell on the roadway. It was supported only by wiring and hoses. No one was injured, but the tank is very heavy when filled. The trailer was blocking traffic at the fill station and the tank had to be removed to move the trailer. If this happened on a highway, the consequences could have been much worse. The s... Read more
Incident date: Apr 15, 2021
The inside of our 2021 Coachmen Encore 325 SS Motorhome gets hot around the “doghouse” area on the floor. We have used a heat sensor and it registers a temperature on the floor and around the “doghouse” at 159 degrees F. Have photo of 158.3 degrees F. We have had it in for service and it has been verified as being too hot, but I don’t know if the service verified the temperature. It ... Read more
Incident date: Apr 22, 2021
STEERING TIRE G670 RV UNISTEEL 245/70R19.5 LOAD RANGE G ON MY CLASS A MOTORHOME IS 'OUT OF ROUND' AND COULD NOT ALIGN PROPERLY BY PEACH STATE FREIGHTLINER IN JEFFERSON, GA I CONTACTED GOODYEAR OF PROBLEM/WARRANTY AND I HAVE YET TO FIND ANY FORD DEALER OR GOODYEAR REPRESENTATIVE WHO CAN ORDER THIS TIRE OR GET THIS TIRE OR SUPPLY ME ANY INFORMATION TO BUY OR WARRANTY THIS TIRE...FOREST RIVER THE MAN... Read more
Incident date: Apr 22, 2021
STEERING TIRE G670 RV UNISTEEL 245/70R19.5 LOAD RANGE G ON MY CLASS A MOTORHOME IS 'OUT OF ROUND' AND COULD NOT ALIGN PROPERLY BY PEACH STATE FREIGHTLINER IN JEFFERSON, GA I CONTACTED GOODYEAR OF PROBLEM/WARRANTY AND I HAVE YET TO FIND ANY FORD DEALER OR GOODYEAR REPRESENTATIVE WHO CAN ORDER THIS TIRE OR GET THIS TIRE OR SUPPLY ME ANY INFORMATION TO BUY OR WARRANTY THIS TIRE...FOREST RIVER THE MAN... Read more
Incident date: Jan 9, 2021
THE MAIN STRUCTURAL FRAME HAS FAILED (CRACKED) ON BOTH HORIZONTAL FRAME BEAMS. THIS HAS LED TO SIGNIFICANT SAGGING, WHICH HAS LED TO BODY/BOX DAMAGE OF THE TRAILER AS WELL. DOORS ARE EITHER STUCK, OR WILL NOT OPEN AT ALL. THE WHEELS ARE PERMANENTLY OUT OF ALIGNMENT. THE FRAME HAS FAILED AT A RIVET POINT ON BOTH SIDES AND APPEARS TO HAVE MADE THE UNIT UNSAFE TO USE AND/OR HAUL. THERE HAS BEEN N... Read more
Incident date: Jan 9, 2021
THE MAIN STRUCTURAL FRAME HAS FAILED (CRACKED) ON BOTH HORIZONTAL FRAME BEAMS. THIS HAS LED TO SIGNIFICANT SAGGING, WHICH HAS LED TO BODY/BOX DAMAGE OF THE TRAILER AS WELL. DOORS ARE EITHER STUCK, OR WILL NOT OPEN AT ALL. THE WHEELS ARE PERMANENTLY OUT OF ALIGNMENT. THE FRAME HAS FAILED AT A RIVET POINT ON BOTH SIDES AND APPEARS TO HAVE MADE THE UNIT UNSAFE TO USE AND/OR HAUL. THERE HAS BEEN N... Read more
Incident date: Nov 1, 2020
CASTLE ROCK TIRES, MANUFACTURED 04/17, SEVERE SIDE WALL DRY ROTTING UNDER MINIMUM DUTY CONDITIONS. 2018 COACHMAN FREEDOM EXPRESS 27BDHS TRAVEL TRAILER. NOTICED PRIOR TO CATASTROPHIC FAILURE.
Incident date: Mar 24, 2020
TL* THE CONTACT OWNS A 2020 COACHMEN PRISM RV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMALLY LOUD BANGING SOUND WAS HEARD ON THE PASSENGER'S SIDE OF THE RV. AFTER STOPPING TO INSPECT THE RV, IT WAS DISCOVERED THAT THE 12 FOOT MOTORIZED RETRACTABLE AWNING WAS UNSECURED, AND NEARLY DETACHED FROM THE RV. THE ROAD RANCHER WAS CALLED TO THE SCENE AND A REPORT WAS TAKEN. THE ... Read more
Incident date: Mar 14, 2021
PURCHASED 4.APEX 289TBSS, A COACHMEN/FOREST RIVER PRODUCT, NEW IN 29.2017 FOR $32,233 WITH EXTENDED WARRANTY. NOTICED TIRES NOT 'TRACKING' CORRECTLY'NOTIFIED COLRAIN RV (DEALER) 2017/2018: INFORMED THAT WERE INSTALLED UPSIDE DOWN, REPLACED. 2019/2020: CAMPER STILL NOT TRACKING CORRECTLY, UNEVEN TIRE WEAR, NOTIFIED COLRAIN AND MANUFACTURER. AXLES REPLACED WITH AXLES FROM ANOTHER CAMPER ON THE... Read more
Incident date: Feb 22, 2020
TL* THE CONTACT OWNS A 2019 COACHMAN SHASTA RV . WHILE DRIVING OR PARKED THE REAR VIEW CAMERA WOULD NOT FUNCTION. THE CONTACT STATED IT ONLY WOULD ACTIVATE WHEN THE DIRECTIONAL FOR THE LEFT OR RIGHT TURN SIGNAL IS ACTIVATE . THE CONTACT NOTIFIED THE LOCAL DEALER FINDLAY RV (4530 BOULDER HWY, LAS VEGAS, NV 89121) BUT THE VEHICLE WAS NOT DIAGONISED OR REPAIRED. THE MANUFATURER WAS NOTIFIED OF THE ... Read more
COACHMEN
FREELANDER
(2016) — STRUCTURE
Dec 15, 2020
Incident date: Nov 11, 2020
2016 COACHMEN FREELANDER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 16V-552. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER EXCEEDED A REASONABLE AMOUNT OF COMPLETING THE RECALL REPAIR. *JS
Incident date: Oct 1, 2020
2020 COACHMEN BEYOND. CONSUMER WRITES IN REGARDS TO AWNING SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER WAS UNAWARE OF THE SAFETY RECALL 20V479. THE CONSUMER WAS UNABLE TO GET IN CONTACT WITH THE MANUFACTURER. *JS
Incident date: Jul 30, 2020
2020 COACHMEN MIRANDA 35OS. CONSUMER WRITES IN REGARDS TO MISSING SCREW DOWN THE LINER OF SLIDE ENTRY DOOR. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED MULTIPLE STRUCTURAL ISSUES. THE ENTRY DOOR NOT CLOSING PROPERLY AND THE KITCHEN SLIDE NOT GOING IN CORRECTLY ARE A SAFETY HAZARD. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER WHO, UNSUCCESSFULY, ATTEMPTED TO REPAIR THE FAILURES. T... Read more
COACHMEN
FREELANDER
(2017) — ENGINE
Oct 26, 2020
Incident date: Aug 21, 2020
TL* THE CONTACT OWNS A 2017 COACHMEN FREELANDER. THE CONTACT STATED WHILE DRIVING IN HOT TEMPERATURES AND DRIVING UP-HILL AT 65 MPH, THE POWER REDUCED MODE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY. THE CONTACT RESTARTED THE VEHICLE AND CONTINUED DRIVING TO HIS DESTINATION. THE CONTACT STATED HE HAD EXPERIENCED THE SAME FAILURE TWENTY-FIVE... Read more
Incident date: Sep 7, 2020
THE FUEL GOT LOW AND ALL OF A SUDDEN ALL THESE LIGHTS WENT ON THE DASH. RE-FUELED AND THEY STILL DIDN'T GO OUT. VEHICLE WAS IN MOTION. AFTER REFUELING, I PUT IN DRIVE AND IT REVD UP ALL BY ITSELF AND AS I PUT ON BRAKES, IT WAS GRINDING LIKE SAND IN THEM. I PULLED OVER AND SHUT OFF ENGINE. TURNED BACK ON AND IT WAS FINE BUT LIGHTS STILL ON. THE RIGHT REAR SPEED SENSOR WAS SHOWING OUT WHICH MAKES IT... Read more
Incident date: Jun 6, 2020
TRAILER WAS TRAVELING STRAIGHT AT 65 MPH ON NJ ROUTE 78 EASTBOUND WHEN THE RIGHT FRONT AXLE TIRE TREAD BLEW APART FROM THE CARCASS. TRAILER HAD A FUNCTIONING TIRE PRESSURE MONITORING SYSTEM AT THE TIME OF FAILURE. APPROXIMATELY ONE HALF MILE BEFORE BLOWOUT THE PRESSURES WERE BETWEEN 85-86 PSI AND THE WHEEL TEMPS WERE BELOW 100 DEGREES. THE TRAILER WAS SCALED AT 8800 POUNDS, TRAILER AXLE AT 7860 P... Read more
Incident date: Jun 19, 2020
TL* THE CONTACT OWNS A 2010 COACHMEN MIRADA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, HE WAS ALERTED BY FELLOW MOTORIST THAT LIGHT GRAY SMOKE WAS EMITTING FROM HIS VEHICLE. THE CONTACT IMMEDIATELY PULLED OVER AND HAD ALL THE OCCUPANTS EXIT THE MOTOR HOME. UPON INSPECTION, THE CONTACT SAW THAT THE TRANSMISSION FLUID HAD OVERFLOWED ONTO THE EXHAUST PIPE WHICH HAD CAUSE A FIRE. A POLICE REPOR... Read more
Fire
Incident date: Mar 5, 2020
TL* THE CONTACT OWNS A 2020 COACHMEN VIKING. THE CONTACT STATED THAT THE CAMPER LEAKED WATER AND CAUSED THE SEAMS TO DETACH. THE CONTACT STATED THAT THE STAPLES HOLDING THE WALL PAPER LOOSENED. THE CONTACT STATED THAT THE CAMPER WAS USED ONLY ONCE. THE CONTACT CALLED THE SANDHILL BOAT COMPANY LOCATED AT 3825 RHEA COUNTY HWY, DAYTON, TN 37321 AND WAS INFORMED TO HAVE THE RV TAKEN IN FOR THE REPAIRS... Read more
Incident date: Jun 24, 2020
WE PURCHASED THIS TRAVEL TRAILER (NEW) 3 YEARS AGO. SINCE THEN WE HAVE HAD SEVERAL ISSUES AND HAD TO TAKE IT IN FOR SERVICE SEVERAL TIMES. IT HAS A TOTAL OF 17 WORK ORDERS AND IS STILL NOT REPAIRED. THE AXLES AND TIRES HAVE CLEARLY NOT LINED UP SINCE THE DAY WE BOUGHT IT. WE HAVE ASKED THE SERVICE DEPARTMENT TO LOOK AT IT SEVERAL TIMES AND EACH TIME HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE... Read more
Incident date: Jun 24, 2020
WE PURCHASED THIS TRAVEL TRAILER (NEW) 3 YEARS AGO. SINCE THEN WE HAVE HAD SEVERAL ISSUES AND HAD TO TAKE IT IN FOR SERVICE SEVERAL TIMES. IT HAS A TOTAL OF 17 WORK ORDERS AND IS STILL NOT REPAIRED. THE AXLES AND TIRES HAVE CLEARLY NOT LINED UP SINCE THE DAY WE BOUGHT IT. WE HAVE ASKED THE SERVICE DEPARTMENT TO LOOK AT IT SEVERAL TIMES AND EACH TIME HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE... Read more
Incident date: Jun 24, 2020
WE PURCHASED THIS TRAVEL TRAILER (NEW) 3 YEARS AGO. SINCE THEN WE HAVE HAD SEVERAL ISSUES AND HAD TO TAKE IT IN FOR SERVICE SEVERAL TIMES. IT HAS A TOTAL OF 17 WORK ORDERS AND IS STILL NOT REPAIRED. THE AXLES AND TIRES HAVE CLEARLY NOT LINED UP SINCE THE DAY WE BOUGHT IT. WE HAVE ASKED THE SERVICE DEPARTMENT TO LOOK AT IT SEVERAL TIMES AND EACH TIME HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE... Read more
COACHMEN
FREEDOM EXPRESS
(2018) — STRUCTURE:BODY
Jun 18, 2020
Incident date: Jun 7, 2020
OUR 2018 COACHMEN FREEDOM EXPRESS 287BHDS WITH LIPPERT (LCI) FRAME EXPERIENCED A FAILURE OF THE STEEL FRAME WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD. THE HANGER FOR THE LEAF SPRING SUSPENSION BROKE OFF THE FRAME. LARGE CRACKS WERE ALSO VISIBLE BOTH NORTH AND SOUTH OF THE BROKEN SUSPENSION HANGER. *TR
Incident date: Jan 5, 2020
DEFECTIVE TIRES ON A NEW 2018 CAMPER. CODE DATE ON TIRES IS: 20 15. THE BLOWOUT OCCURRED, CAUSING DAMAGE TO CAMPER. TOTAL TREAD LOSS.WITH ONLY ABOUT 200 MILES ON TIRES.I HAVE A 2018 COACHMAN CLIPPER 125SST, WHICH IS MANUFACTURED BY FOREST RIVER, INC. I HAVE A MAJOR ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY, CONCERNING THE TIRES ON THIS RIG. HERE IS THE LIST OF THE ISSUE: 1.WE MADE OUR SEC... Read more
Incident date: Jan 5, 2020
SAFETY ISSUE - KENDA TIRE BLOWOUT
Incident date: Oct 14, 2019
OUR 2014 COACHMEN MIRADA RV HAS 30,800 MILES AND STARTED TO VIBRATE WITH NOISE WHILE DRIVING. WE TOOK THE RV TO A REPAIR SHOP AND THEY DIAGNOSED PROBLEM AS KING PINS (SUSPENSION) ON OUR FORD F53 CHASSIS. KING PINS HELP HOLD EVERYTHING TOGETHER AND NORMALLY LAST 175,000 MILES. KNOWING THIS WE WANTED A SECOND OPINION SO TOOK THE RV TO A DIFFERENT MECHANIC WHO CONFIRMED THE PROBLEM IS THE KING PINS.... Read more
COACHMEN
FREELANDER
(2017) — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Oct 16, 2019
Incident date: Jul 1, 2019
2017 COACHMEN FREELANDER 2CB. CONSUMER WRITES IN REGARD TO THE VEHICLES REAR VIEW CAMERA MONITOR MALFUNCTIONING. *AS THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED BUT DID NOT OFFER ANY ASSISTANCE. *JS
Incident date: Sep 11, 2019
TL* THE CONTACT OWNS A 2008 COACHMEN CHAPARRAL. WHILE DRIVING 75 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE TRAILER AND NOTICED THAT IT BEGAN TO SWAY. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC INFORMED THE CONTACT THAT THE U-BOLTS ON THE AXLE WERE LOOSE, WHICH CAUSED THE EQUALIZERS TO BEND AND POP. THE PRESSURE OF THE U-BOLTS SHIFTED ... Read more
COACHMEN
FREELANDER
(2014) — UNKNOWN OR OTHER
Jul 18, 2019
Incident date: Jul 10, 2019
I HAVE A 2014 COACHMAN 21QB RV. WE PURCHASED IT NEW IN 2014. EVER SINCE WE HAVE OWNED IT WE HAVE HAD A PROBLEM WITH THE DOMETIC AIR CONDITIONER MFG. # B57915.711C0, SER# 321239914 PROD # 936000107 SKU # 9105304463. WHEN WE RUN THE AIR CONDITIONER WE GET MOISTURE DRIPPING INTO THE LIVING SPACE OF THE RV. MOISTURE BUILDS UP ON THE INSIDE OF THE AC. ALL OF THE ELECTRICAL CONNECTIONS BECOME DRIPP... Read more
COACHMEN
FREEDOM EXPRESS
(2012) — UNKNOWN OR OTHER
Jun 16, 2019
Incident date: May 20, 2019
THE I BEAM FRAME HAS DEVELOPED TWO LINEAR CRACKS, ONE ON EACH BEAM, AND CRACKS THROUGH THE EDGE JUST BEHIND THE SPRING SHACKLES, ONE ON EACH BEAM.
Incident date: Jun 10, 2019
TL* THE CONTACT OWNS A 2015 COACHMEN PRISM. WHILE DRIVING APPROXIMATELY 50 MPH, THE SUN ROOF DETACHED AND FLEW OFF THE VEHICLE. THE SUN ROOF LANDED IN THE ROAD, BARELY MISSING OTHER VEHICLES. THE GLASS SHATTERED INTO PIECES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,078. *TR MANUFACTURER WAS NOTIFIED AND SENT A REPLACE... Read more
Incident date: Jun 10, 2019
TL* THE CONTACT OWNS A 2015 COACHMEN PRISM. WHILE DRIVING APPROXIMATELY 50 MPH, THE SUN ROOF DETACHED AND FLEW OFF THE VEHICLE. THE SUN ROOF LANDED IN THE ROAD, BARELY MISSING OTHER VEHICLES. THE GLASS SHATTERED INTO PIECES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,078. *TR MANUFACTURER WAS NOTIFIED AND SENT A REPLACE... Read more
Incident date: Jul 20, 2018
DRIVING DOWN PACIFIC COAST HIGHWAY, WE HEARD A LOUD NOISE. WHEN WE PULLED OVER AT A REST AREA, WE NOTICED THE CAMPER SITTING LOPSIDED. IT HAD BEEN SITTING LEVEL WHEN WE STARTED OUR TRIP THAT MORNING. THE FRAME WAS BENT ON THE PASSENGER SIDE. WE HAVE HAD MULTIPLE TIRE BLOW OUTS ON THE PASSENGER SIDE PRIOR TO THIS INCIDENT. THIS CAMPER HAS ALSO HAD A HISTORY OF ELECTRICAL PROBLEMS WHICH IT HAS BEEN... Read more
Incident date: Jul 20, 2018
DRIVING DOWN PACIFIC COAST HIGHWAY, WE HEARD A LOUD NOISE. WHEN WE PULLED OVER AT A REST AREA, WE NOTICED THE CAMPER SITTING LOPSIDED. IT HAD BEEN SITTING LEVEL WHEN WE STARTED OUR TRIP THAT MORNING. THE FRAME WAS BENT ON THE PASSENGER SIDE. WE HAVE HAD MULTIPLE TIRE BLOW OUTS ON THE PASSENGER SIDE PRIOR TO THIS INCIDENT. THIS CAMPER HAS ALSO HAD A HISTORY OF ELECTRICAL PROBLEMS WHICH IT HAS BEEN... Read more
COACHMEN
PATHFINDER
(2013) — AIR BAGS
Apr 30, 2019
Incident date: Apr 23, 2019
THE LIGHT AIRBAG KEEP BLINKING
Incident date: Apr 6, 2019
ALL THE BRAKE WIRING ON MY TRAVEL TRAILER BURNED UP. REASON UNKNOWN.
Fire
Incident date: Apr 6, 2019
ALL THE BRAKE WIRING ON MY TRAVEL TRAILER BURNED UP. REASON UNKNOWN.
Fire
COACHMEN
FREEDOM EXPRESS
(2013) — SUSPENSION
Apr 20, 2019
Incident date: Apr 5, 2019
WHEEL FELL OFF WHILE TRAVELING THROUGH DURHAM,NC ON APRIL 5TH,2019.IT WAS DETERMINED BY APPRAISER FROM AMICA INSURANCE CO. THAT THE FRAMES WERE SPLIT JUST ABOVE THE SUPPORT SHACKELS HOLDING THE SUSPENSION.THERE WAS NO INTERACTION WITH PROPERTY OR OTHER VEHICLES. NO POLICE INVOLVMENT OTHER THAN TRAFIC SAFETY BY THE DURHAM CITY POLICE. *DT*JB
COACHMEN
FREEDOM EXPRESS
(2013) — WHEELS
Apr 20, 2019
Incident date: Apr 5, 2019
WHEEL FELL OFF WHILE TRAVELING THROUGH DURHAM,NC ON APRIL 5TH,2019.IT WAS DETERMINED BY APPRAISER FROM AMICA INSURANCE CO. THAT THE FRAMES WERE SPLIT JUST ABOVE THE SUPPORT SHACKELS HOLDING THE SUSPENSION.THERE WAS NO INTERACTION WITH PROPERTY OR OTHER VEHICLES. NO POLICE INVOLVMENT OTHER THAN TRAFIC SAFETY BY THE DURHAM CITY POLICE. *DT*JB
COACHMEN
SPORTCOACH ENCORE
(2006) — STRUCTURE:BODY
Apr 15, 2019
Incident date: Apr 3, 2019
THE FIBERGLASS CAP ON THE REAR OF THE RV CAME LOOSE WHILE DRIVING AND NEARLY FELL OFF. THERE IS A GREAT DEAL OF DAMAGE TO THE FIBERGLASS PIECE AND IT WILL BE VERY COSTLY TO REPAIR. IT IS DANGEROUS AND THE RV CANNOT BE DRIVEN UNTIL IT IS FIXED. I'M TRYING TO DETERMINE IF THIS HAPPENS OFTEN AND THERE IS A RECALL OR SOME SORT OF HELP FROM THE MANUFACTURER OR IF I AM STUCK WITH THE REPAIR BILL ($6-... Read more
COACHMEN
LEPRECHAUN
(2016) — UNKNOWN OR OTHER
Mar 18, 2019
Incident date: Mar 17, 2019
EXIT DOOR LATCH FAILED. I AM LOCKED IN THE VEHICLE. THERE IS A YOUTUBE VIDEO SHOWING THE PROBLEM HTTPS://YOUTU.BE/T6R5C-SMXZQ NOTE I AM AN ENGINEER AND KNOW THE NHTSA SYSTEM. AS I WRITE THIS, I AM IN THE VEHICLE BUT THE EXIT DOOR WILL NOT OPEN. I HAVE LEARNED THE PART IS TRIMARK LATCH 060-0650. THERE ARE A NUMBER OF SIMILAR COMPLAINTS POSTED ONLINE. THIS FAILURE HAS POTENTIALLY FATAL CONSEQUEN... Read more
Incident date: Oct 3, 2018
TL* THE CONTACT OWNS A 2000 COACHMEN MIRADA. WHILE DRIVING AND EXITING THE HIGHWAY, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL FELT IRREGULAR AND THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL. WHILE PULLING THE VEHICLE OVER, A FIREMAN ALERTED THE CONTACT TO EXIT THE VEHICLE DUE TO FLAMES ERUPTING FROM THE TWO FRONT WHEELS. THE REAR WHEELS WERE NOT A... Read more
Fire
COACHMEN
FREEDOM EXPRESS
(2018) — SUSPENSION
Dec 20, 2018
Incident date: Dec 1, 2018
TL* THE CONTACT OWNS A 2018 COACHMEN FREEDOM EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE RV WAS VERY UNSTABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR AXLE WAS MISALIGNED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT CONSUMER WITHDRAWS THE COMPLAINT. CARFAX CANNOT PROCESS THIS REQUEST. *JB
Incident date: Nov 4, 2018
WHEN TURNING INTO MY DRIVEWAY, I NOTICED A LOUD METALLIC NOISE. AFTER STOPPING THE 5TH WHEEL I NOTICED THAT THE LEFT BACK SPRING BRACKET HAD BROKEN ON EITHER SIDE OF THE WELDED BASE. THE FRAME IS PRODUCED BY LIPPERT (LCI) "CORRECT TRACK" SUSPENSION.
Incident date: Oct 19, 2018
THE HORN USED TO WORK AND NOW IT DOES NOT. CAN NOT FIND A FUSE FOR IT.
COACHMEN
FREEDOM EXPRESS
(2017) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Oct 22, 2018
Incident date: Oct 13, 2018
TL* THE CONTACT OWNS A 2017 COACHMEN FREEDOM EXPRESS. WHILE CHECKING THE AIR PRESSURE IN THE TIRES, THE CONTACT NOTICED CRACKS UNDERNEATH THE VEHICLE IN THE MIDDLE OF THE FRAME. THE VEHICLE WAS TAKEN TO CAMPERS INN RV OF RALEIGH (LOCATED AT 1501 OUTLET CENTER DR, SELMA, NC 27576, (984) 223-2203), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE F... Read more
Incident date: Oct 8, 2018
FRAME CRACKING IN NUMEROUS LOCATIONS. LEAF SPRING MOUNT CRACKED AND SEPARATED FROM FRAME. SPRING MOUNT SEPARATION HAPPENED WHILE DRIVING ON ROAD