Consumer Safety Complaints

Incident date: Dec 18, 2025

While driving off from an intersection, the van abruptly stalled forcing other cars to honk at me as I rolled from 45 mph to a stop at a curb. 5 minutes of panic, the van restarted and I was on my way home with no further issues.

Incident date: Jul 1, 2025

The contact owns a 2016 Chrysler Town and Country. The contact stated that the rear passenger’s and driver’s side sliding doors failed to remotely latch properly. The contact had to manually slam the rear sliding doors for the doors to latch securely. The vehicle was taken to the dealer, who informed the contact that the vehicle was covered under Technical Service Bulletin: 23-001-25 (Sliding ... Read more

Incident date: Dec 17, 2025

Reversing onto roadway and shifted from reverse to drive via rotary dial and vehicle went into park and would not move causing me to block the roadway. In addition and even more concerning was that the vehicle could not be turned off and any and all actions to do so just left the car "on" and the hybrid system running. Eventually we pulled the battery cable on the main 12v in the trunk and the res... Read more

Incident date: Dec 17, 2025

Reversing onto roadway and shifted from reverse to drive via rotary dial and vehicle went into park and would not move causing me to block the roadway. In addition and even more concerning was that the vehicle could not be turned off and any and all actions to do so just left the car "on" and the hybrid system running. Eventually we pulled the battery cable on the main 12v in the trunk and the res... Read more

Incident date: Dec 17, 2025

Reversing onto roadway and shifted from reverse to drive via rotary dial and vehicle went into park and would not move causing me to block the roadway. In addition and even more concerning was that the vehicle could not be turned off and any and all actions to do so just left the car "on" and the hybrid system running. Eventually we pulled the battery cable on the main 12v in the trunk and the res... Read more

Incident date: Dec 17, 2025

2015 Chrysler Town and Country lost propulsion power while driving, endangering 2 occupants and surrounding drivers. While driving on a residential road, vehicle came to a stop at intersection. Upon attempting to accelerate from stop and applying gas, vehicle jolted and would not accelerate past 5 miles an hour with transmission engaging and disengaging while shifter was in drive. Vehicle's transm... Read more

Incident date: Dec 17, 2025

2015 Chrysler Town and Country lost propulsion power while driving, endangering 2 occupants and surrounding drivers. While driving on a residential road, vehicle came to a stop at intersection. Upon attempting to accelerate from stop and applying gas, vehicle jolted and would not accelerate past 5 miles an hour with transmission engaging and disengaging while shifter was in drive. Vehicle's transm... Read more

Incident date: Dec 17, 2025

2015 Chrysler Town and Country lost propulsion power while driving, endangering 2 occupants and surrounding drivers. While driving on a residential road, vehicle came to a stop at intersection. Upon attempting to accelerate from stop and applying gas, vehicle jolted and would not accelerate past 5 miles an hour with transmission engaging and disengaging while shifter was in drive. Vehicle's transm... Read more

Incident date: Jun 5, 2025

The contact owns a 2024 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Incident date: Dec 1, 2025

Blown head gasket.

Incident date: Dec 1, 2025

It loses power alot especially uphill. It smells like burnt oil all the time. Smokes out exhaust. Hesitates anytime you put the gas down. And then clunks around sometimes too

Incident date: Dec 1, 2025

It loses power alot especially uphill. It smells like burnt oil all the time. Smokes out exhaust. Hesitates anytime you put the gas down. And then clunks around sometimes too

Incident date: Dec 1, 2025

It loses power alot especially uphill. It smells like burnt oil all the time. Smokes out exhaust. Hesitates anytime you put the gas down. And then clunks around sometimes too

Incident date: Aug 7, 2024

Vehicle experiences sudden Auto-Park engagement, hard shifting, and loss of gear engagement. Code P0700 present. Issue began after A/C compressor failure. Safety risk includes sudden deceleration and loss of control.”

Incident date: Aug 7, 2024

Vehicle experiences sudden Auto-Park engagement, hard shifting, and loss of gear engagement. Code P0700 present. Issue began after A/C compressor failure. Safety risk includes sudden deceleration and loss of control.”

Incident date: Aug 7, 2024

Vehicle experiences sudden Auto-Park engagement, hard shifting, and loss of gear engagement. Code P0700 present. Issue began after A/C compressor failure. Safety risk includes sudden deceleration and loss of control.”

Incident date: Oct 15, 2025

The contact owns a 2007 Chrysler 300. The contact stated that while driving at 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was able to coast to the side of the road. The contact's granddaughter was a passenger in the vehicle. The check engine warning light and the Electronic Throttle Control warning light were illuminated. The contact wa... Read more

Incident date: Dec 9, 2024

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds, the steering wheel locked up while attempting to make a left or right turn. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the steering column needed to be replaced. The manufacturer was notified of the failure and informed the contact there wa... Read more

Incident date: Dec 15, 2025

I was driving the vehicle as normal when all of a sudden a message appeared and the engine shut down. The message was "Stop Safely Vehicle Will Shut Off Soon". It brought my speed down to 10 mph and I had to pull off the side of the road. This is now the 3rd time it has happened. We have brought it into the dealership previously and both times they said that they were not able to find the issue an... Read more

Incident date: Dec 15, 2025

The contact owns a 2015 Chrysler 200. The contact stated that the vehicle failed to start. The engine warning light was illuminated prior to the failure. The failure persisted over time. The vehicle was taken to an independent mechanic who determined that the failure was related to the cruise control, transmission, and fuel pump. The local dealer was contacted, but the vehicle was not diagnosed o... Read more

Incident date: Dec 15, 2025

The contact owns a 2015 Chrysler 200. The contact stated that the vehicle failed to start. The engine warning light was illuminated prior to the failure. The failure persisted over time. The vehicle was taken to an independent mechanic who determined that the failure was related to the cruise control, transmission, and fuel pump. The local dealer was contacted, but the vehicle was not diagnosed o... Read more

Incident date: Dec 15, 2025

The contact owns a 2015 Chrysler 200. The contact stated that the vehicle failed to start. The engine warning light was illuminated prior to the failure. The failure persisted over time. The vehicle was taken to an independent mechanic who determined that the failure was related to the cruise control, transmission, and fuel pump. The local dealer was contacted, but the vehicle was not diagnosed o... Read more

Incident date: Nov 30, 2025

The 2nd row seat headrest remains in the forward facing position (parallel to the ground) and not upright. The headrest won’t lock into the upright position anymore which is causing a major safety concern. The head rest will move up and down, but not lock into position. The passenger has to hold the headrest into the upright position or not use the seat at all based on safety concerns of head/ne... Read more

Incident date: Dec 14, 2025

As I began driving errors popped up engine failure, electrical system and hybrid system errors, the gas pedal would not move beyond 10 miles per hour, the brakes made a weird noise as if were trying to start the car. This happened with no warning.

Incident date: Dec 14, 2025

As I began driving errors popped up engine failure, electrical system and hybrid system errors, the gas pedal would not move beyond 10 miles per hour, the brakes made a weird noise as if were trying to start the car. This happened with no warning.

Incident date: Dec 14, 2025

As I began driving errors popped up engine failure, electrical system and hybrid system errors, the gas pedal would not move beyond 10 miles per hour, the brakes made a weird noise as if were trying to start the car. This happened with no warning.

Incident date: Dec 9, 2025

The power steering went out without warning. Turned the vehicle on after getting gas and the could not turn when pulling out, then the light for the power steering came on. Checked 2 of the power steering fuse and found that one was a little unseated. Pushed that in and eas able to drive home. Tried to drive the vehicle the next day and the power steering went out while driving. Was able to make i... Read more

Incident date: Jun 11, 2021

A slow coolant leak is draining the coolant from the reservoir into the engine. This has happened twice now and no external leaks can be found. The first instance in June 2021 was on a trip from Goldsboro, NC to Antigo, WI. We made it to Chicago and noticed the engine temp climbing. We thought it was due to the trip and heat but had just stopped in Ohio the day prior. We took the vehicle to a loca... Read more

Incident date: Jun 11, 2021

A slow coolant leak is draining the coolant from the reservoir into the engine. This has happened twice now and no external leaks can be found. The first instance in June 2021 was on a trip from Goldsboro, NC to Antigo, WI. We made it to Chicago and noticed the engine temp climbing. We thought it was due to the trip and heat but had just stopped in Ohio the day prior. We took the vehicle to a loca... Read more

Incident date: Dec 13, 2025

While driving at approximately 65 mph on I-35 in moderate traffic, my vehicle experienced a sudden and complete loss of motive power. I was positioned in the far-left passing lane at the time of the incident. A vague notification message appeared on the dashboard screen; however, there was no accompanying audible warning tone to alert me to the severity of the issue before power was lost. The fai... Read more

Incident date: Dec 13, 2025

While driving at approximately 65 mph on I-35 in moderate traffic, my vehicle experienced a sudden and complete loss of motive power. I was positioned in the far-left passing lane at the time of the incident. A vague notification message appeared on the dashboard screen; however, there was no accompanying audible warning tone to alert me to the severity of the issue before power was lost. The fai... Read more

Incident date: Aug 17, 2025

I am experiencing the issue that was widely reported in the news on 9/8/2025. The steering starts to stick when the wheels are turned on gentle curved. This happens after about 1 hour of driving, and it most likely to happen between 45mph-65mph. Car has approximately 58,0000 miles on the odometer. This is a massive safety issue, a driver should not have to fight the steering wheel to maintain c... Read more

Incident date: Dec 10, 2025

While driving at approximately 60 MPH on a highway, the vehicle suddenly lost motive power, stalled, and entered "limp mode," shifting into neutral or a low gear unexpectedly. This failure caused a rapid deceleration in high-speed traffic, effectively disabling the vehicle and creating an immediate safety hazard and risk of collision. The engine stalled completely, requiring the vehicle to be coas... Read more

Incident date: Dec 10, 2025

While driving at approximately 60 MPH on a highway, the vehicle suddenly lost motive power, stalled, and entered "limp mode," shifting into neutral or a low gear unexpectedly. This failure caused a rapid deceleration in high-speed traffic, effectively disabling the vehicle and creating an immediate safety hazard and risk of collision. The engine stalled completely, requiring the vehicle to be coas... Read more

Incident date: Dec 12, 2025

The contact owns a 2023 Chrysler Pacifica. The contact stated that the hybrid battery became inoperable. The contact stated that the vehicle stalled and failed to exceed 30 MPH. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the hybrid battery had failed and needed to be replaced. The contact was informed that it would take months ... Read more

Incident date: Dec 12, 2025

The contact owns a 2023 Chrysler Pacifica. The contact stated that the hybrid battery became inoperable. The contact stated that the vehicle stalled and failed to exceed 30 MPH. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the hybrid battery had failed and needed to be replaced. The contact was informed that it would take months ... Read more

Incident date: Dec 12, 2025

The contact owns a 2023 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reason... Read more

Incident date: Oct 17, 2025

The vehicle stalls while driving without any notice. This van has a start/stop function and it malfunctions. There are two separate batteries that control this function and both of them have been replaced. The entire steering rack and steering column have had to be replaced. The front suspension has also had to be replaced because the tires wear out very quickly. The alternator, radiator, and moto... Read more

Incident date: Oct 17, 2025

The vehicle stalls while driving without any notice. This van has a start/stop function and it malfunctions. There are two separate batteries that control this function and both of them have been replaced. The entire steering rack and steering column have had to be replaced. The front suspension has also had to be replaced because the tires wear out very quickly. The alternator, radiator, and moto... Read more

Incident date: Oct 17, 2025

The vehicle stalls while driving without any notice. This van has a start/stop function and it malfunctions. There are two separate batteries that control this function and both of them have been replaced. The entire steering rack and steering column have had to be replaced. The front suspension has also had to be replaced because the tires wear out very quickly. The alternator, radiator, and moto... Read more

Incident date: Dec 8, 2025

After the Chrysler dealer in Glendale CA completed Recall S44 – Transmission Oil Pump on my 2016 Chrysler Town & Country in October 3 2025, the transmission began to malfunction and eventually stopped shifting completely. The dealer drained the transmission fluid, removed both front axles, removed all transmission components, and replaced the transmission oil pump, seals, bolts, and torque conve... Read more

Incident date: Aug 20, 2024

Blown head gasket leading to engine failure.

Incident date: Dec 8, 2025

I have had two 2016 Town & Country’s both of which have the same issue of the automatic high beam occasionally not turning off for oncoming vehicles. I have in fact been pulled over because they failed to turn off for a Michigan state police officer. The problem occurs most when on a large divided highway such as an interstate or in curves. This has been an issue ongoing with both of them and th... Read more

Incident date: Nov 26, 2025

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the contact's husband was driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that a nearby vehicle drove in front of the contact's vehicle and then suddenly applied the brakes. In addition, the contact vehicle rear-ended another vehicle. The contact stated that the rear passeng... Read more

Crash 2 injured

Incident date: Nov 26, 2025

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the contact's husband was driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that a nearby vehicle drove in front of the contact's vehicle and then suddenly applied the brakes. In addition, the contact vehicle rear-ended another vehicle. The contact stated that the rear passeng... Read more

Crash 2 injured

Incident date: Nov 26, 2024

I informed the dealership of ignition switch recall shortly after purchasing vehicle. The dealership stated " the VIN number shows no recalls". And that was it said there nothing showing up. I KNOW ignition switch is messed up because every time I would turn the car off I could still feel it running. I've had my car a year and now it will not crank due to ignition switch and now fuel air intake is... Read more

Incident date: Nov 26, 2024

I informed the dealership of ignition switch recall shortly after purchasing vehicle. The dealership stated " the VIN number shows no recalls". And that was it said there nothing showing up. I KNOW ignition switch is messed up because every time I would turn the car off I could still feel it running. I've had my car a year and now it will not crank due to ignition switch and now fuel air intake is... Read more

Incident date: Nov 26, 2024

I informed the dealership of ignition switch recall shortly after purchasing vehicle. The dealership stated " the VIN number shows no recalls". And that was it said there nothing showing up. I KNOW ignition switch is messed up because every time I would turn the car off I could still feel it running. I've had my car a year and now it will not crank due to ignition switch and now fuel air intake is... Read more

Incident date: Nov 8, 2025

The contact owns a 2024 Chrysler Pacifica. The contact stated that while attempting to make a left or right turn, there was an abnormal sound coming from the front driver’s side wheel. The contact stated that while attempting to depress the brake pedal, the vehicle made the same sound. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the whe... Read more

Incident date: Oct 21, 2025

Steering wheel sticks when attempting to return to straight position after a curve. Usually occurs when turning right but sometimes left. Only occurs at highway speeds, not on city streets. Chrysler dealer inspected vehicle, said no problem was found, recommended having tire alignment checked. Front tires did not need alignment but rear tires did and were aligned. Unfortunately, this did not corre... Read more