Consumer Safety Complaints

Incident date: Feb 1, 2026

The back up camera does not work intermittently. The screen is just black. This was supposed to be resolved as part of recall 66B/NHTSA 24V-436. I had that recall work completed in January 2026 but it did not resolve the issue. The dealer said they are unaware of that repair not resolving the issue and said I would be liable for the costs associated with the additional diagnostics if the manufactu... Read more

Incident date: Feb 13, 2026

The contact owns a 2014 Chrysler Town and Country. The contact stated that after starting the vehicle, the driver reached the back seat area, and the front driver's seat headrest erroneously exploded. During the incident, the driver sustained a mild concussion. No medical treatment was required. The cause of the failure was not determined. The local dealer was notified of the failure, but no assis... Read more

Incident date: Dec 17, 2025

On two separate long trips (over 4,000 miles total in recent months), the adaptive cruise control system has failed while driving on the freeway. This is the most dangerous situation I have ever experienced while driving. When the failure occurs: All cruise control and lane-assist buttons become unresponsive. Dynamic cruise control remains engaged. When I press the brake, the vehicle slows—b... Read more

Incident date: Dec 31, 1969

I’m not sure but it will randomly die and have to be restarted there are times it does it more than others but every time is extremely dangerous because you essentially lose control of the car until it is restarted and it shift extremely hard sometimes like it feels like the transmission is going to fall out it jerks the entire car violently and there are numerous low voltage codes as well

Incident date: Dec 31, 1969

I’m not sure but it will randomly die and have to be restarted there are times it does it more than others but every time is extremely dangerous because you essentially lose control of the car until it is restarted and it shift extremely hard sometimes like it feels like the transmission is going to fall out it jerks the entire car violently and there are numerous low voltage codes as well

Incident date: Dec 31, 1969

I’m not sure but it will randomly die and have to be restarted there are times it does it more than others but every time is extremely dangerous because you essentially lose control of the car until it is restarted and it shift extremely hard sometimes like it feels like the transmission is going to fall out it jerks the entire car violently and there are numerous low voltage codes as well

Incident date: Feb 13, 2026

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the air bag warning light illuminated, and the warning light illuminated several times intermittently while driving. The dealer was contacted to schedule an ap... Read more

Incident date: Nov 1, 2023

Airbag light is on , 2nd time my lower control arms are broken and I go through a battery every 2 years average

Incident date: Nov 1, 2023

Airbag light is on , 2nd time my lower control arms are broken and I go through a battery every 2 years average

Incident date: Nov 1, 2023

Airbag light is on , 2nd time my lower control arms are broken and I go through a battery every 2 years average

Incident date: Jan 9, 2026

At 120,000 miles the head gasket has started leaking into the cylinders. We are unsure if it is reparable or if I will require a new engine. This is a know problem with Pacificas and is an issue they should be fixing since the problem is on the engine part they installed.

Incident date: Feb 12, 2026

tHE HORN IS NOT WORKING AND THE AIRBAG LIGHT IS ON, DIAGNOSED AS BROKEN CLOCKSPRING.

Incident date: Feb 12, 2026

tHE HORN IS NOT WORKING AND THE AIRBAG LIGHT IS ON, DIAGNOSED AS BROKEN CLOCKSPRING.

Incident date: Oct 1, 2025

Airbag light on. Dealer says DRIVERS SEATBELT HARNESS OR CLIP ISSUE. HARD TO GET PART. AIRBAG MAY NOT DEPLOY IN ACCIDENT

Incident date: Mar 1, 2024

The airbag is malfunctioning with the warning sensor going on and off

Incident date: Oct 5, 2025

The contact owns a 2015 Chrysler 200. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The power steering and battery warning lights were illuminated. The vehicle was restarted each time, but the vehicle took a progressively longer time to restart. Eventually, the vehicle failed to restart and was towed to an independent mechanic, where it was diag... Read more

Incident date: Oct 1, 2025

The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle shuddered while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where a transmission flush was performed; however, the failure persisted, and the vehicle started stalling after the repair. An independent ... Read more

Incident date: Feb 10, 2026

The contact purchased a 2016 Chrysler 300. The contact stated that shortly after purchasing the vehicle, the vehicle was taken to a dealer for several repairs, and the contact was concerned that there was a mileage discrepancy as per a Carfax Report. The vehicle was a dealer sale. At the time of purchase, the mileage was 117,338; however, the Carfax Report indicated that the mileage was 156,268 in... Read more

Incident date: Feb 4, 2026

The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was an abnormal rattling sound coming from the wheel well or near the front underbody near the air dam, as if there was a piece of ice stuck in the air dam. The vehicle was taken to the dealer, who diagnosed that the front wheel hub hardware was loose, affecting the wheel bearings, and... Read more

Incident date: Feb 4, 2026

The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was an abnormal rattling sound coming from the wheel well or near the front underbody near the air dam, as if there was a piece of ice stuck in the air dam. The vehicle was taken to the dealer, who diagnosed that the front wheel hub hardware was loose, affecting the wheel bearings, and... Read more

Incident date: Jan 16, 2026

Brakes have a skip feeling horribly. We took to garage after changing brakes and rotors 2x to be sure it wasnt the issue. But doesnt even feel safe to drive the garage took the whole front end apart down to the calipers and didnt find any issues so they questioned if maybe it wasnt a similar recall to the hybrid braking issue to do with the caliper? The van only has 45,000 miles and feels so unsaf... Read more

Incident date: Feb 9, 2026

As I was leaving the gas station the Check engine light flashed on and off then the car was like turning on and off fast and a loud clunk sound and the Fuel pump module exploded gas sprayed all over the gas station. Huge fire hazard and the car began to smoke Vehicle experienced a sudden catastrophic fuel system failure involving fire risk and loss of propulsion. The incident occurred without wa... Read more

Incident date: Feb 9, 2026

As I was leaving the gas station the Check engine light flashed on and off then the car was like turning on and off fast and a loud clunk sound and the Fuel pump module exploded gas sprayed all over the gas station. Huge fire hazard and the car began to smoke Vehicle experienced a sudden catastrophic fuel system failure involving fire risk and loss of propulsion. The incident occurred without wa... Read more

Incident date: Feb 9, 2026

As I was leaving the gas station the Check engine light flashed on and off then the car was like turning on and off fast and a loud clunk sound and the Fuel pump module exploded gas sprayed all over the gas station. Huge fire hazard and the car began to smoke Vehicle experienced a sudden catastrophic fuel system failure involving fire risk and loss of propulsion. The incident occurred without wa... Read more

Incident date: Feb 8, 2026

Front subframe is completely corroded and rusted out. Engine is no longer safely supported. Problem has been confirmed by dealer. Manufacturer has been aware of this issue caused by substandard uncoated and unprotected steel used in the front subfram01e

Incident date: Feb 8, 2026

Front subframe is completely corroded and rusted out. Engine is no longer safely supported. Problem has been confirmed by dealer. Manufacturer has been aware of this issue caused by substandard uncoated and unprotected steel used in the front subfram01e

Incident date: Feb 9, 2026

I am experiencing a serious brake safety issue involving the brake booster on my Chrysler Pacifica. When braking, the pedal becomes extremely hard, pushes back against my foot, and requires excessive force to stop the vehicle. In some instances, when I am at a complete stop, the brake pedal pushes upward and the vehicle begins to move forward on its own. This issue causes a loss of braking assist... Read more

Incident date: Dec 18, 2025

I keep getting the same codes every few weeks. P0732

Incident date: Dec 18, 2025

I keep getting the same codes every few weeks. P0732

Incident date: Oct 3, 2025

The steering has been sticking causing oversteering at different speeds. This has been getting progressively worse as time has gone on. This is a serious issue as the oversteering to get the car back in a lane is going to cause a serious accident especially at higher rates of speed on the interstates.

Incident date: Dec 31, 1969

Steering wheel is sticking between the 11:00 and 1:00 position starting around 40 MPH.

Incident date: Feb 6, 2026

Plastic oil filter housing leaking oil causing check engine light to come on. P06DD oil pressure code for not changing to high pressure. Common problem with 3.6L engine. Can lead to engine failure. Failed housing needs to be replaced with upgraded aluminum housing. This is located under the intake manifold and is an involved repair that is typically in excess of $1,000.

Incident date: Feb 1, 2026

I was driving my Pacifica, got the warning light telling me to pull over. The van lost power 3/4 way up a hill blocking traffic and had to get towed to the dealer, where it now awaiting a transmission rebuild. This is the 4th time this same van has died like this, including twice on the highway. Previous times when I brought to the dealer, they only updated software or told me there was nothing th... Read more

Incident date: Jan 29, 2026

In at least 3 different drivers experienced the engine shutting off while driving at low speeds. It happened either while stopped at the traffic light, or shortly after being stopped at the traffic. The engine stalled and the message on the dash said to stop the vehicle, turn it off, then turn it back on. Fortunately, we were able to coast to a stop and follow the procedures. We replaced the f... Read more

Incident date: Jan 5, 2025

The contact owns a 2007 Chrysler Crossfire. The contact was advised of NHTSA Campaign Number: 16V081000 (AIR BAGS). The vehicle was taken to several dealers; however, the dealers refused to complete the recall repair. The contact was informed that since the vehicle was an older model, the dealers did not have the appropriate equipment to code the vehicle. The vehicle was not repaired. The manufact... Read more

Incident date: Sep 3, 2025

It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.

Incident date: Sep 3, 2025

It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.

Incident date: Sep 3, 2025

It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.

Incident date: Jan 20, 2026

Went to start vehicle and it was possessed. Would not turn over. Wipers lights everything was going off. Could not get it out of a/c mode. When hooked to a computer at mechanics it can only read two modules. ECM is malfunctioning.

Incident date: Oct 23, 2025

I have had zero accidents, am the original owner. Airbag light has come on. Seatbelt harness and buckle im told by my dealer needs to be completely replaced

Incident date: May 15, 2025

In May 2025 shortly after purchasing this vehicle I had complete Brake failure while driving down the road. I was driving approximately 65 mph when the forward collision warning, ABS warning, Brake Warning, Auto Emergency Brake warning lights came on and when I pushed on the brake pedal it was hard as a rock and wouldn't stop the vehicle. It was returned to the purchasing dealership, and they repl... Read more

Incident date: May 15, 2025

In May 2025 shortly after purchasing this vehicle I had complete Brake failure while driving down the road. I was driving approximately 65 mph when the forward collision warning, ABS warning, Brake Warning, Auto Emergency Brake warning lights came on and when I pushed on the brake pedal it was hard as a rock and wouldn't stop the vehicle. It was returned to the purchasing dealership, and they repl... Read more

Incident date: May 15, 2025

In May 2025 shortly after purchasing this vehicle I had complete Brake failure while driving down the road. I was driving approximately 65 mph when the forward collision warning, ABS warning, Brake Warning, Auto Emergency Brake warning lights came on and when I pushed on the brake pedal it was hard as a rock and wouldn't stop the vehicle. It was returned to the purchasing dealership, and they repl... Read more

Incident date: Nov 12, 2025

Oil leak from oil filter housing

Incident date: May 3, 2024

Engine shuts off then restarts after you put it in park been doing it for over a year been to many mechanics but it never reads a code , head rest deployed on passenger side and will not stay when pushed back in

Incident date: May 3, 2024

Engine shuts off then restarts after you put it in park been doing it for over a year been to many mechanics but it never reads a code , head rest deployed on passenger side and will not stay when pushed back in

Incident date: Dec 15, 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 30 MPH, the steering wheel became difficult to turn to the left or right before the vehicle stalled. The steering assist warning light was illuminated. The vehicle was pulled over and restart and driven to the residence. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed ... Read more

Incident date: Jan 31, 2026

As prior reported I am the owner of a 2024 Chrysler Pacifica that has a known safety defect in the rear sliding doors that is impossible to disable. This issue also cases parasitic draw strain on the battery that can completely disable the vehicle. The affected system can not be isolated and triggers even without the vehicle in use even effecting the way that the engine runs when in use due to vol... Read more

Incident date: Jan 13, 2026

Steering wheel sticks when making gradual turns in curves when around the 11 o’clock and 1 o’clock positions. Living in a state with snow and ice makes driving scary, not knowing if my steering wheel will stick in a curve. Took it to a repair shop, but they said it would need to be looked at by the dealership.

Incident date: Feb 2, 2026

The contact owns a 2015 Chrysler Town and Country. The contact stated that while driving at 30 MPH, the active head restraint on the driver's seat deployed independently, causing the contact get injured on the back of his head. The contact confirmed there was no impact, object, or crash. No warning lights were illuminated in the vehicle. No medical attention was required. The dealer or an indepen... Read more

1 injured