Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 66,884 complaints for CHRYSLER
Incident date: Jun 3, 2025
The 2nd row passenger side headrest failed to latch in the upright position and prevents anyone from sitting in the seat since the headrest is almost horizontal. I reported it to the dealer and they will replace the headrest due to a plastic piece in the latch broke. While waiting for the part to come in the driver’s side 2nd row headrest also failed to latch. Upon inspection the same plastic pi... Read more
Incident date: Jun 26, 2025
When returning the driver's-side, 2nd row seat into a riding position after being placed into a stow 'n go position; the headrest of the driver's-side, 2nd row seat will not return to a locked upright position - causing it to stay flipped forward. The concern is that in a crash, the passenger seated in the driver's-side, 2nd row seat will not have adequate protection from a neck injury due to th... Read more
Incident date: Jun 3, 2025
On June 3, 2025, my 2023 Chrysler Pacific Hybrid gave me a warning message that it was about to shut down. This included a "red turtle" icon that I later learned is called "limp home mode." I was traveling on the interstate at highway speed at the time. I was able to pull over to the shoulder and turn the vehicle off. The risk of a car shutting down on the highway is a huge a safety risk to myself... Read more
Incident date: Aug 23, 2023
The vehicle was purchased 8/5/2023. 8/23/2023 the vehicle stalled while at the bus stop with kids. Would not start again. 10/26/2025 the vehicle again stalled but at a red light during rush hour. During this event I attempted to use the hazards so the traffic approaching was aware it was not working. The hazard lights would not work. The vehicle was not even allowing the neutral position to allow ... Read more
Incident date: Aug 23, 2023
The vehicle was purchased 8/5/2023. 8/23/2023 the vehicle stalled while at the bus stop with kids. Would not start again. 10/26/2025 the vehicle again stalled but at a red light during rush hour. During this event I attempted to use the hazards so the traffic approaching was aware it was not working. The hazard lights would not work. The vehicle was not even allowing the neutral position to allow ... Read more
Incident date: Jun 5, 2025
Part 68324912AC Latch Release Cable failed on both middle seats within one week of one another and approximately three weeks after the manufacturers warranty expired on the vehicle. The result is that both seat backs do not latch into place vertically and the entire seat freely slides forward and backward, slamming backward on acceleration and forward on braking. We have read on Internet forums th... Read more
Incident date: May 20, 2025
1. This vehicle was recalled for a software update due to the rear camera failing to operate at times. The software was updated by the dealer. However, this did not completely fix the problem. While the camera fails less frequently, it still does not energize at times. I took the vehicle back to the dealer. I was then informed that there is water intrusion into the rear lift gate, which causes the... Read more
Incident date: May 20, 2025
1. This vehicle was recalled for a software update due to the rear camera failing to operate at times. The software was updated by the dealer. However, this did not completely fix the problem. While the camera fails less frequently, it still does not energize at times. I took the vehicle back to the dealer. I was then informed that there is water intrusion into the rear lift gate, which causes the... Read more
Incident date: May 20, 2025
1. This vehicle was recalled for a software update due to the rear camera failing to operate at times. The software was updated by the dealer. However, this did not completely fix the problem. While the camera fails less frequently, it still does not energize at times. I took the vehicle back to the dealer. I was then informed that there is water intrusion into the rear lift gate, which causes the... Read more
Incident date: Jun 19, 2025
Hard shifting. Shifting then RPMs dropping to 1000 and not accelerating when hitting gas.
Incident date: Jun 12, 2025
Vehicle Information: Make/Model: 2021 Chrysler Pacifica Hybrid Incident Dates: Thursday June 12, 2025 & Saturday June 14, 2025 Description of the Incident: On two separate occasions, the second-row passenger seat of my 2021 Chrysler Pacifica Hybrid collapsed and slid forward without any manual intervention. The first incident occurred when my wife was buckling in our son. The seat unexpectedly ... Read more
Incident date: Jun 25, 2025
While on the highway, received warning message to “stop safely, vehicle will shut off soon”. Luckily was able to get off the highway and then the vehicle stopped accelerating and I was able to coast into a church parking lot.
Incident date: Jan 2, 2024
Since January 2024, the rearview camera on my 2021 Chrysler Pacifica has functioned inconsistently. I brought the vehicle to Glendale Chrysler Jeep Dodge Ram for this problem, and they informed me it was a known issue with an open service bulletin for a software update, expected in Q3-Q4 2024. Despite this safety concern, I continued to drive the vehicle as no solution was available. Upon the rel... Read more
Incident date: Jan 2, 2024
Since January 2024, the rearview camera on my 2021 Chrysler Pacifica has functioned inconsistently. I brought the vehicle to Glendale Chrysler Jeep Dodge Ram for this problem, and they informed me it was a known issue with an open service bulletin for a software update, expected in Q3-Q4 2024. Despite this safety concern, I continued to drive the vehicle as no solution was available. Upon the rel... Read more
Incident date: Jun 22, 2025
The van did not transition from electric to gas engine when driving and battery for the electrical engine was depleted. The dash board displayed a red turtle and said slow on dashboard. But it would not drive forward. I was on a hill and the van backed down the hill in reverse. I did this multiple times - turn off van, restart van and try to go up hill, reverse it down hill again. At some poin... Read more
Incident date: Jun 22, 2025
The van did not transition from electric to gas engine when driving and battery for the electrical engine was depleted. The dash board displayed a red turtle and said slow on dashboard. But it would not drive forward. I was on a hill and the van backed down the hill in reverse. I did this multiple times - turn off van, restart van and try to go up hill, reverse it down hill again. At some poin... Read more
Incident date: Jun 22, 2025
The van did not transition from electric to gas engine when driving and battery for the electrical engine was depleted. The dash board displayed a red turtle and said slow on dashboard. But it would not drive forward. I was on a hill and the van backed down the hill in reverse. I did this multiple times - turn off van, restart van and try to go up hill, reverse it down hill again. At some poin... Read more
Incident date: Jun 24, 2025
UNKNOWN- I was driving and it was storming bad, I accidentally drove through this road that was flooded and my car then said throttle control and my car started to not drive as well then when I took a turn my car stopped and it would not move. I turned it off and it started going again, then when I was going up a hill while I trying to turn my car would not move, the vehicle stability indicator tu... Read more
Incident date: Jun 24, 2025
UNKNOWN- I was driving and it was storming bad, I accidentally drove through this road that was flooded and my car then said throttle control and my car started to not drive as well then when I took a turn my car stopped and it would not move. I turned it off and it started going again, then when I was going up a hill while I trying to turn my car would not move, the vehicle stability indicator tu... Read more
Incident date: Jun 24, 2025
UNKNOWN- I was driving and it was storming bad, I accidentally drove through this road that was flooded and my car then said throttle control and my car started to not drive as well then when I took a turn my car stopped and it would not move. I turned it off and it started going again, then when I was going up a hill while I trying to turn my car would not move, the vehicle stability indicator tu... Read more
Incident date: Jun 23, 2025
I own a 2017 Chrysler Pacifica Hybrid that is currently under active recall and within the 8-year federal hybrid warranty. My vehicle is covered under Recall 20V334 (W46). The high-voltage (HV) battery has failed, rendering the vehicle undriveable. The dealership confirmed the battery needs to be replaced and opened a warranty claim, but they do not have parts available. Despite this, Chrysler has... Read more
Incident date: Jan 2, 2025
I have pulled out to go across road and it was like the car wouldn't go. It would be like it was coasting. And then it would kick in hardand fast. Very very dangerous. Have you had any other people say that.? It's done it about 5 times.. where I almost got hit and or ran off road when it did go.
Incident date: Jan 2, 2025
I have pulled out to go across road and it was like the car wouldn't go. It would be like it was coasting. And then it would kick in hardand fast. Very very dangerous. Have you had any other people say that.? It's done it about 5 times.. where I almost got hit and or ran off road when it did go.
Incident date: Jun 24, 2025
I bought my car, Chrysler 300 2021 at the Hemet CA Dealership in 2021. Hemet Chrysler Dodge Jeep Ram. The car presented with several issues including, difficulty starting, engine misfires, stalling, and decreased fuel efficiency. The low fuel warning light on my car's dashboard would not come on when gas was low at all, until it left me stranded in the freeway far away from home and a dealershi... Read more
Incident date: Jun 24, 2025
The battery went dead in the van. I opened the driver's door using the key from the key fob. However, because there was no power, I couldn't open any of the other doors or lift gate not even from the inside. There appears to be no manual override to open those doors. I couldn't get to portable charger because it was in the back. This could be a significant safety issue. If the battery is dead, the... Read more
Incident date: May 25, 2025
STOP SAFELY vehicle will shut off Soon sign came while I was driver in 3rd lane on [XXX] in Virginia it shut off before I could pull to safety. Vehicle behind me slightly hit me on back. I got checked for dealer its fault in transmission. But I don't feel safe driving again since it shuts off while doing 65 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.... Read more
Crash
Incident date: May 25, 2025
STOP SAFELY vehicle will shut off Soon sign came while I was driver in 3rd lane on [XXX] in Virginia it shut off before I could pull to safety. Vehicle behind me slightly hit me on back. I got checked for dealer its fault in transmission. But I don't feel safe driving again since it shuts off while doing 65 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.... Read more
Crash
CHRYSLER
TOWN AND COUNTRY
(2016) — UNKNOWN OR OTHER
Jun 24, 2025
Incident date: Jun 18, 2025
The transmission on my 2016 Chrysler Town & Country with a 62TE transmission is faulty. The pumps inside the transmission are not working and seizing up. I checked with recalls and according to Mopar, there is no recall on my particular vin number. But I have read that a recall was issued for 2016 Chrysler and Dodge products with the same 62TE transmission as mine. I would like to register a comp... Read more
Incident date: May 10, 2025
While traveling at highway speeds, vehicle enters into "limp" mode with an in-dash warning "Stop Safely. Vehicle Will Shut Off Soon" warning and a red turtle warning symbol above the drive indicator. The vehicle immediately stops sending power to the wheels and it must be safely pulled over to the side. This was brought into the dealership for service and the car was returned as "repaired." But ... Read more
Incident date: May 10, 2025
While traveling at highway speeds, vehicle enters into "limp" mode with an in-dash warning "Stop Safely. Vehicle Will Shut Off Soon" warning and a red turtle warning symbol above the drive indicator. The vehicle immediately stops sending power to the wheels and it must be safely pulled over to the side. This was brought into the dealership for service and the car was returned as "repaired." But ... Read more
Incident date: Jun 17, 2025
After driving, I can to a stop to park the van. The van would not shift to park and instead would go to neutral. I then could not turn the van off. It would only stay in accessory mode. Upon looking at this issue online, many Chrysler Pacifica owners have the same issue. Some people are able to fix the issue easily, while others needed to replace the transmission valve body. This is an incredi... Read more
Incident date: Jun 17, 2025
After driving, I can to a stop to park the van. The van would not shift to park and instead would go to neutral. I then could not turn the van off. It would only stay in accessory mode. Upon looking at this issue online, many Chrysler Pacifica owners have the same issue. Some people are able to fix the issue easily, while others needed to replace the transmission valve body. This is an incredi... Read more
Incident date: Jun 21, 2025
While stopped at a red light my van alerted me that the start/Stop feature was not working, turned itself off and put the van in Park causing much confusion and my almost getting reended as I was unsure what to do.
Incident date: Jun 21, 2025
While stopped at a red light my van alerted me that the start/Stop feature was not working, turned itself off and put the van in Park causing much confusion and my almost getting reended as I was unsure what to do.
Incident date: Jun 23, 2023
The contact owns a 2021 Chrysler Pacifica. The contact stated while reversing, the rearview camera image was intermittently frozen. The contact stated that the failure had progressively worsened, and the rearview camera image was blue, black, green, or red while reversing. The manufacturer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 24V4... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) — POWER TRAIN
Jun 23, 2025
Incident date: Jun 22, 2025
I purchased the vehicle yesterday. On drive home I noticed that it stop pulling. I took foot off of gas and reapply and the vehicle picked up speed again. I got home and checked recalls for this year vehicle and noticed a safety recall for the transmission. When I called dealership today and gave the VIN # they said there were no recalls for my vehicle. But my vehicle is performing exactly like th... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) — SEAT BELTS
Jun 23, 2025
Incident date: Jun 19, 2025
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at 45 MPH, she crashed into the rear of a stopped Tesla, which crashed into another unknown vehicle. The floor air bag deployed and struck her knees. The driver's side air bag deployed. The passenger-side airbag deployed backward and struck the front windshield. No warning lights illuminated. The driver's sid... Read more
Crash
1 injured
CHRYSLER
TOWN AND COUNTRY
(2014) — AIR BAGS
Jun 23, 2025
Incident date: Jun 19, 2025
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at 45 MPH, she crashed into the rear of a stopped Tesla, which crashed into another unknown vehicle. The floor air bag deployed and struck her knees. The driver's side air bag deployed. The passenger-side airbag deployed backward and struck the front windshield. No warning lights illuminated. The driver's sid... Read more
Crash
1 injured
Incident date: Apr 28, 2025
Pacifica has been at Hillsborough Chrysler Dodge Jeep Ram for recall repair since April 28, 2025. We have called an emailed Chrylser/Stellantis and the Dealership repeatedly and have only been told they are working on it. This is long past a "reasonable" time for this repair.
Incident date: Jun 20, 2025
Vehicle displayed "stop safely, vehicle will shut off soon" followed by a complete lack of power. We managed to get to the side of the highway safely. Vehicle would not turn back on until about 45 minutes later. Before we turned off the vehicle it said service charge port. Check engine light is on, even after we managed to get it started. Currently at the shop, waiting for information on why.
Incident date: Jun 20, 2025
Vehicle displayed "stop safely, vehicle will shut off soon" followed by a complete lack of power. We managed to get to the side of the highway safely. Vehicle would not turn back on until about 45 minutes later. Before we turned off the vehicle it said service charge port. Check engine light is on, even after we managed to get it started. Currently at the shop, waiting for information on why.
Incident date: Jun 20, 2025
Vehicle displayed "stop safely, vehicle will shut off soon" followed by a complete lack of power. We managed to get to the side of the highway safely. Vehicle would not turn back on until about 45 minutes later. Before we turned off the vehicle it said service charge port. Check engine light is on, even after we managed to get it started. Currently at the shop, waiting for information on why.
Incident date: Jun 19, 2025
Vehicle engine shuts off while driving down the road. Will start up after a few minutes. Traction control light and auto start stop light will come on. Random right wheel noise will come and go. Have had multiple mechanic shops check vehicle with no findings. Vehicle loses all power when shuts down.
Incident date: Jun 19, 2025
Vehicle engine shuts off while driving down the road. Will start up after a few minutes. Traction control light and auto start stop light will come on. Random right wheel noise will come and go. Have had multiple mechanic shops check vehicle with no findings. Vehicle loses all power when shuts down.
Incident date: Jun 19, 2025
Vehicle engine shuts off while driving down the road. Will start up after a few minutes. Traction control light and auto start stop light will come on. Random right wheel noise will come and go. Have had multiple mechanic shops check vehicle with no findings. Vehicle loses all power when shuts down.
Incident date: Jun 10, 2025
Check engine light and auto start/stop function stopped while vehicle began to run rough and slow approximately one week ago on my way home from work. BARELY accelerated to 25 on my way home. Nearly got hit as it did happen in traffic. Took it to Auto Outlet Service Yard for diagnostic purposes. Mechanic stated blown head gasket and needs new motor estimate 4500 dollars only had vehicle 6 months g... Read more
Incident date: Jun 16, 2025
Recurrent intermittent power steering failure and intermittent engine stall. Steering wheel gets stuck when turning right while driving at speed on highway. Steering wheel gets very heavy and requires some force to get it back to center. If I let go of the steering wheel, it would stay in the same position until I move it back. When driving at slower speeds, usually when navigating around turns ... Read more
Incident date: Jun 16, 2025
Recurrent intermittent power steering failure and intermittent engine stall. Steering wheel gets stuck when turning right while driving at speed on highway. Steering wheel gets very heavy and requires some force to get it back to center. If I let go of the steering wheel, it would stay in the same position until I move it back. When driving at slower speeds, usually when navigating around turns ... Read more
Incident date: Jun 16, 2025
Recurrent intermittent power steering failure and intermittent engine stall. Steering wheel gets stuck when turning right while driving at speed on highway. Steering wheel gets very heavy and requires some force to get it back to center. If I let go of the steering wheel, it would stay in the same position until I move it back. When driving at slower speeds, usually when navigating around turns ... Read more
Incident date: May 10, 2025
Driving at highway speed (70 mph) the vehicle repeatedly has flashed a warning : Stop Safely Vehicle Will Shut Off Soon The engine cuts power and the vehicle must be pulled over and turned off and cannot keep driving. It leads to very unsafe conditions at highway speed. The vehicle was repaired once for the defect by Chrysler but it still continues to occur and is now being repaired again.