Consumer Safety Complaints

Incident date: Jul 3, 2025

On [XXX], I was driving uphill on the interstate at around 70 mph on gas power (hybrid battery was discharged) and warning came up "Stop Safely Vehicle Will Shut Down Soon" and lost power (Limp mode). I was able to move safely to the shoulder, but with 5 passengers (3 young kids) and a dog and a full load of camping gear it was a bit nervewracking. Could not get the car started again (stayed in li... Read more

Incident date: Jul 3, 2025

On [XXX], I was driving uphill on the interstate at around 70 mph on gas power (hybrid battery was discharged) and warning came up "Stop Safely Vehicle Will Shut Down Soon" and lost power (Limp mode). I was able to move safely to the shoulder, but with 5 passengers (3 young kids) and a dog and a full load of camping gear it was a bit nervewracking. Could not get the car started again (stayed in li... Read more

Incident date: Jul 3, 2025

On [XXX], I was driving uphill on the interstate at around 70 mph on gas power (hybrid battery was discharged) and warning came up "Stop Safely Vehicle Will Shut Down Soon" and lost power (Limp mode). I was able to move safely to the shoulder, but with 5 passengers (3 young kids) and a dog and a full load of camping gear it was a bit nervewracking. Could not get the car started again (stayed in li... Read more

Incident date: Jul 9, 2025

The contact owns a 2016 Chrysler Town & Country. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM increased quickly but the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted, and the contact became aware that the vehicle failed to respond while in reverse. The check engine warn... Read more

Incident date: May 8, 2025

The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part... Read more

Incident date: Jul 6, 2025

I had the recall done on my van for the backup camera. After the update was completed my van continues to not work. The screen does not come on and the backup camera does not come on when in reverse. It does not happen all the time. I took it back to the dealership and all they could say was that I needed a new camera. That does not make sense to me because the entire screen would not come on incl... Read more

Incident date: Jun 30, 2025

Van was working fine one day and the next, before I even started it, when I pressed the brake pedal to start the van, there was a buzzing noise from the braking system and pedal went almost to the floor. Once I started the vehicle, the noise stopped and the pedal travel returned to normal. However at the same time, the warning light / message for several of the systems came up (ABS, traction con... Read more

Incident date: Jun 30, 2025

Van was working fine one day and the next, before I even started it, when I pressed the brake pedal to start the van, there was a buzzing noise from the braking system and pedal went almost to the floor. Once I started the vehicle, the noise stopped and the pedal travel returned to normal. However at the same time, the warning light / message for several of the systems came up (ABS, traction con... Read more

Incident date: Jun 30, 2025

Van was working fine one day and the next, before I even started it, when I pressed the brake pedal to start the van, there was a buzzing noise from the braking system and pedal went almost to the floor. Once I started the vehicle, the noise stopped and the pedal travel returned to normal. However at the same time, the warning light / message for several of the systems came up (ABS, traction con... Read more

Incident date: Jul 19, 2020

The contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufactu... Read more

Incident date: Jul 19, 2020

The contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufactu... Read more

Incident date: Jul 7, 2025

The contact owns a 2009 Chrysler Town and Country. The stated the vehicle was previously included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) and the vehicle was repaired under the recall. The contact stated that after the vehicle was repaired, while driving approximately 55 MPH, the vehicle suddenly lost motive power and decelerated to approximately 10 MPH. The contact attem... Read more

Incident date: Jul 8, 2025

Driving at a high speed on the freeway a message stating “pull over safely, vehicle will shut down soon” popped up. As I am pulling over the vehicle lost power and came to a complete stop. I am hoping and praying to get home safely.

Incident date: Jun 6, 2025

- digital display not working when in reverse; yes it is available upon request - unable to see behind the vehicle properly impacting safety of everyone in vehicle. - dealership confirmed there is a recall for this issue but our VIN is not included yet. - no inspection yet. - no; 6/6/2025

Incident date: Jun 6, 2025

- digital display not working when in reverse; yes it is available upon request - unable to see behind the vehicle properly impacting safety of everyone in vehicle. - dealership confirmed there is a recall for this issue but our VIN is not included yet. - no inspection yet. - no; 6/6/2025

Incident date: Mar 1, 2024

Engine lost power and shut down and would not restart. Engine has had continued issues for close to a year.

Incident date: Mar 1, 2024

Engine lost power and shut down and would not restart. Engine has had continued issues for close to a year.

Incident date: Jul 7, 2025

The contact owns a 2021 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the dealer refused to perform the recall repair unless the radio was replaced. The dealer informed the contact that the radio was blocking the update from being completed. The local dealer was contacted. The contact stated that the manufac... Read more

Incident date: Jun 18, 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the valve gasket covers, the intake manifold gasket kit, oil filter housing, front brake pad and rotors,... Read more

Incident date: Jun 18, 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the valve gasket covers, the intake manifold gasket kit, oil filter housing, front brake pad and rotors,... Read more

Incident date: Jun 18, 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, there was an abnormal clanking sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the valve gasket covers, the intake manifold gasket kit, oil filter housing, front brake pad and rotors,... Read more

Incident date: Sep 17, 2015

The electrical system has been having issues since I bought the car in 2015. The dash display behind the steering wheel flashes, the radio system restarts itself multiple times throughout a 15-minute trip between stops. At one point, the antenna wasn't even picking up a signal and the radio system only gave out static audio. Whatever has been the issue has caused me to have to change my alternator... Read more

Incident date: Jul 6, 2025

Adjusting the headrest up some and the headrest popped out and want go back in i know that it pops out durning a collision so im wondering why is it popped out now the airbag light is on

Incident date: Jul 6, 2025

Adjusting the headrest up some and the headrest popped out and want go back in i know that it pops out durning a collision so im wondering why is it popped out now the airbag light is on

Incident date: Jul 6, 2025

Since the day I picked up the car from the dealership lot, I have had consistent issues with this vehicle simply operating safely and normally. In Arizona, you're legally responsible for a vehicle the moment you sign — even before you drive it off the property — so I was essentially stuck with it. From that point forward, I have been at my dealership nearly every month due to various mechanica... Read more

Incident date: Jul 6, 2025

Since the day I picked up the car from the dealership lot, I have had consistent issues with this vehicle simply operating safely and normally. In Arizona, you're legally responsible for a vehicle the moment you sign — even before you drive it off the property — so I was essentially stuck with it. From that point forward, I have been at my dealership nearly every month due to various mechanica... Read more

Incident date: Jul 6, 2025

Since the day I picked up the car from the dealership lot, I have had consistent issues with this vehicle simply operating safely and normally. In Arizona, you're legally responsible for a vehicle the moment you sign — even before you drive it off the property — so I was essentially stuck with it. From that point forward, I have been at my dealership nearly every month due to various mechanica... Read more

Incident date: Jul 5, 2025

The passenger headrest on the seat has stopped functioning and is it a downward position where the seat cannot be used safely. The headrest will not position for a safe position. Repair center has verified. Manufacturer says this will be an $1100 plus repair. Have found others with this problem on YouTube. As I understand, this is not repairable and must be replaced. I’m asking for a safety reca... Read more

Incident date: Jun 26, 2025

The side back doors do not work all of a sudden when you push the button on the vehicle frame inside of the van. This is on both sides of the van. They will only shut by pushing buttons on the outside door handles. Also, the windshield wipers will only work on high. There is no intermittent, low, or medium speed working.

Incident date: Jun 26, 2025

The side back doors do not work all of a sudden when you push the button on the vehicle frame inside of the van. This is on both sides of the van. They will only shut by pushing buttons on the outside door handles. Also, the windshield wipers will only work on high. There is no intermittent, low, or medium speed working.

Incident date: Jan 18, 2024

I am writing to formally report ongoing and unresolved electrical issues with my 2018 Chrysler Pacifica. Despite replacing both the main and auxiliary batteries, several components continue to fail, including: •The third-row power seats, which do not function at all or operate intermittently, rendering them impossible to stow or adjust. There is no manual override, which is a serious design flaw... Read more

Incident date: Jan 18, 2024

I am writing to formally report ongoing and unresolved electrical issues with my 2018 Chrysler Pacifica. Despite replacing both the main and auxiliary batteries, several components continue to fail, including: •The third-row power seats, which do not function at all or operate intermittently, rendering them impossible to stow or adjust. There is no manual override, which is a serious design flaw... Read more

Incident date: Jan 18, 2024

I am writing to formally report ongoing and unresolved electrical issues with my 2018 Chrysler Pacifica. Despite replacing both the main and auxiliary batteries, several components continue to fail, including: •The third-row power seats, which do not function at all or operate intermittently, rendering them impossible to stow or adjust. There is no manual override, which is a serious design flaw... Read more

Incident date: Jul 3, 2025

The contact's partner owns a 2014 Chrysler Town and Country. The contact stated while his partner was driving at an undisclosed speed, the driver noticed smoke coming from the rear driver's side sliding door interior and a strong burning electrical wiring odor. The driver pulled over to the side of the road and exited the vehicle. The contact met the driver and noticed that there was a significant... Read more

Incident date: Jan 15, 2025

After the 73B recall was performed on my 2018 Chrysler Pacifica Hybrid, the vehicle began experiencing persistent check engine lights and charging issues, especially during charging. Diagnostic scans revealed codes U0412 (invalid data from battery energy control module) and P0BBE (hybrid battery pack voltage variation), both directly related to the high-voltage battery system. These issues began w... Read more

Incident date: Jul 2, 2025

The contact owns a 2006 Chrysler 300C. The contact received notifications of NHTSA Campaign Numbers: 15V313000 (AIR BAGS) and 16V352000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issu... Read more

Incident date: Jan 4, 2025

Electronic power steering failure at around 40k miles driven. Was able to replace completely understand warranty.

Incident date: Jan 6, 2025

I periodically receive a warning when the transmission is placed in REVERSE that the “Camera System is Unavailable”. Sometimes the camera works and sometimes it doesn’t. The Internet is replete with many similar occurrences of Pacificas across several years of manufacture where the camera operates intermittently. This is a serious safety issue and I am very surprised that there appears to ... Read more

Incident date: Feb 2, 2024

Airbag light flashing, won’t go off! Lights under dash started blinking n radio only works on steering wheel sometimes, light blinks saying light bulb out but isn’t

Incident date: Feb 2, 2024

Airbag light flashing, won’t go off! Lights under dash started blinking n radio only works on steering wheel sometimes, light blinks saying light bulb out but isn’t

Incident date: Jun 21, 2025

6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start agai... Read more

Incident date: Jun 21, 2025

6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start agai... Read more

Incident date: Jun 21, 2025

6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start agai... Read more

Incident date: Jun 29, 2025

The car doesn't stop when break is pressed all the way down has newer brake pads, practically slides into intersections and other vehicles. Has appointment at dealer on july first but they stated no recall is issued for this problem.

Incident date: Jun 29, 2025

My airbag light always is on and my cruise control revs my car and I have to break

Incident date: Jun 29, 2025

My airbag light always is on and my cruise control revs my car and I have to break

Incident date: Jun 30, 2025

While attempting to accelerate experiencing a loss of power, an/or hard shifting. Pulling out from parking lot or street from a stop, there is a delay in getting the car to move. Moves slowly but then gradually builds up. Also at times there appears to be shifting issue, when attempting to accelerate the vehicle will do a hard jolt forward. In reviewing online this jolting is a common theme ... Read more

Incident date: Jun 30, 2025

Head light assembly quit working, i.e no headlight in Decemeber 2024. I had the unit replaced, paid $1448.40 for part, 299.92 for labor to replace the complete headlight assembly. It is now June 2025, and it has failed again. It is unsafe to drive when the headlights don't work, and Stelantis and the dealer seem unable to fix the problem, and I do not feel that I should have to pay another cent o... Read more

Incident date: Mar 30, 2025

The contact owns a 2015 Chrysler 200. The contact stated that upon starting the vehicle and attempting to shift the gear shifter on several occasions, the vehicle failed to shift into the intended gear. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed. Additionally, the contact stated that while attempting to drive to make a turn from a complete ... Read more

Incident date: Jun 28, 2025

Hello, my name is [XXX] , and my car continues to have the same problem for more than 5 years that it has been in my possession, after refilling the car completely with fuel, the car automatically turns off and this happens at a traffic light or anywhere, this is very dangerous since I interfere with traffic, please I do not know what to do to solve it, in many forums there are many 2005 Chrysler ... Read more