Consumer Safety Complaints

Incident date: Dec 26, 2025

This car has had so many issues in the 2 years that i have had it. Blown head gaskets, hard shifting, cruise control getting stuck in a high gear and not shifting. When fixing the head gasket it was apparent that it wasnt the first time being fixed. For such a nice vehicle it has way too many problems for the amount i purchased it for. There needs to be some sort of compensation for this. Upon lo... Read more

Incident date: Mar 16, 2026

Have lost power steering intermittently while driving.

Incident date: Mar 16, 2026

Have lost power steering intermittently while driving.

Incident date: Mar 16, 2026

Have lost power steering intermittently while driving.

Incident date: Mar 16, 2026

While I was driving the car started beeping and all dashboard lights started flickering. Transmission started stuttering and engine rpm fluctuating wildly. Fortunately I was in my neighborhood and was only going about 15 mph and was able to pull to a stop. The issue is with a faulty star bus connection near the glove box. After watching a you tube on the same issue, I learned to hit the a... Read more

Incident date: Mar 16, 2026

While I was driving the car started beeping and all dashboard lights started flickering. Transmission started stuttering and engine rpm fluctuating wildly. Fortunately I was in my neighborhood and was only going about 15 mph and was able to pull to a stop. The issue is with a faulty star bus connection near the glove box. After watching a you tube on the same issue, I learned to hit the a... Read more

Incident date: Mar 16, 2026

While I was driving the car started beeping and all dashboard lights started flickering. Transmission started stuttering and engine rpm fluctuating wildly. Fortunately I was in my neighborhood and was only going about 15 mph and was able to pull to a stop. The issue is with a faulty star bus connection near the glove box. After watching a you tube on the same issue, I learned to hit the a... Read more

Incident date: Mar 16, 2026

While driving the car is unable to switch gears from D to L gear and has no power to accerlerate up hill.

Incident date: Mar 16, 2026

While driving the car is unable to switch gears from D to L gear and has no power to accerlerate up hill.

Incident date: Mar 16, 2026

While driving the car is unable to switch gears from D to L gear and has no power to accerlerate up hill.

Incident date: Mar 2, 2026

The contact owns a 2013 Chrysler 200. The contact stated that upon entering the vehicle and closing the front driver's side door, the driver's side front seat headrest deployed inadvertently with the vehicle turned off. The dealer was notified of the failure and informed the contact that there would be a charge for the headrest replacement. The vehicle was not diagnosed or repaired due to the cost... Read more

Incident date: Mar 11, 2026

The vehicle has no power going up hills or accelerating and just stops and doesn't move. To get the car to move again you have to turn the car off and back on. Even if you put the car in L it can still just go back in regular drive on its own an cut out with no acceleration.

Incident date: Mar 11, 2026

The vehicle has no power going up hills or accelerating and just stops and doesn't move. To get the car to move again you have to turn the car off and back on. Even if you put the car in L it can still just go back in regular drive on its own an cut out with no acceleration.

Incident date: Mar 11, 2026

The vehicle has no power going up hills or accelerating and just stops and doesn't move. To get the car to move again you have to turn the car off and back on. Even if you put the car in L it can still just go back in regular drive on its own an cut out with no acceleration.

Incident date: Nov 7, 2024

VIN: [XXX] 2018 Chrysler Pacifica Touring L Plus 3.6L Mileage at first failure: 52,930 On November 7, 2024 my 2018 Pacifica began losing coolant (I had to refill it multiple times) and exhibited morning engine shuddering/stuttering. I took it to Century Chrysler Jeep Ram in Mt. Airy, MD (Repair Order #XXX). They performed a 5-hour cooling-system pressure test and borescoped all 6 cylinders. Their... Read more

Incident date: Dec 12, 2025

PARKING AID CAMERA FAILED

Incident date: Jan 28, 2026

It shuts down the engine or. Does not go in park it has something going on with electrical I can not afford it help please

Incident date: Jan 28, 2026

It shuts down the engine or. Does not go in park it has something going on with electrical I can not afford it help please

Incident date: Mar 1, 2026

The start/stop system fails while car is running. Power not delivered appropriately resulting in check engine light coming on and entire car shaking. Only 62k miles. Started at 58k.

Incident date: Mar 1, 2026

The start/stop system fails while car is running. Power not delivered appropriately resulting in check engine light coming on and entire car shaking. Only 62k miles. Started at 58k.

Incident date: Mar 1, 2026

The start/stop system fails while car is running. Power not delivered appropriately resulting in check engine light coming on and entire car shaking. Only 62k miles. Started at 58k.

Incident date: Mar 14, 2026

While driving vehicle suddenly, and randomly, has a loss of engine response whole pressing the accelerator. Engine randomly shuts off while parked or at a traffic light, and can be difficult to restart after causing a traffic hazard.

Incident date: Mar 14, 2026

While driving vehicle suddenly, and randomly, has a loss of engine response whole pressing the accelerator. Engine randomly shuts off while parked or at a traffic light, and can be difficult to restart after causing a traffic hazard.

Incident date: Mar 14, 2026

When driving steering at a slight angle to the right it feels like it sticks when corrected with a slight turn to the left.

Incident date: Mar 9, 2026

When encountering a long gradual curve on the highway, the steering sticks and does not return to center unless a conscious effort is made to turn the steering wheel back. If this is not done the vehicle would continue into a state of over-steer. Although this typically happens at highway speeds (55-75 mph), it has occasionally occurred at slower speeds (35-45 mph). This has been reported to tw... Read more

Incident date: Oct 20, 2025

The contact owns a 2013 Chrysler 200. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated. The vehicle was taken for the annual inspection, and DTC: P0420 associated with the catalytic converter was retrieved. The contact was informed that the catalytic converter needed to be replaced. The vehicle was taken to several i... Read more

Incident date: Mar 12, 2026

Power steering stops working while driving. Very difficult to turn vehicle Intermittent Failures with no pattern. Local dealer replaced auxiliary battery yesterday in attempt to correct problem but did not solve the problem. Bought used 92000 miles.

Incident date: Mar 12, 2026

I would like to submit a formal complaint regarding the inadequate rental reimbursement being provided while a 2022 Chrysler Pacifica is undergoing recall repairs (Recall No. 226 – Ejection Mitigation). I took my vehicle to the dealership for recall repairs on March 12, 2026. The dealership does not provide loaner or rental vehicles. Chrysler Customer Care representatives advised that rental rei... Read more

Incident date: Jan 22, 2026

See attached document for complaint.

Incident date: Mar 9, 2026

As I was entering [XXX] between [XXX] and [XXX] the check engine light came on and a warning about finding a service charging station. The accelerator then stopped working, the car stalled out and I was unable to drive the vehicle. Thankfully, I was able to navigate the car to the breakdown lane as it decelerated. I then had to get a tow to the dealership. The engine light came on severa... Read more

Incident date: Mar 9, 2026

As I was entering [XXX] between [XXX] and [XXX] the check engine light came on and a warning about finding a service charging station. The accelerator then stopped working, the car stalled out and I was unable to drive the vehicle. Thankfully, I was able to navigate the car to the breakdown lane as it decelerated. I then had to get a tow to the dealership. The engine light came on severa... Read more

Incident date: Mar 9, 2026

Bad engine at 67,000 miles for a blown head gasket. Service records up to date,

Incident date: Mar 9, 2026

Bad engine at 67,000 miles for a blown head gasket. Service records up to date,

Incident date: Feb 4, 2026

The vehicle is experiencing multiple serious mechanical failures affecting the brake system, powertrain, and steering/wheel components. The brake system produces a constant hissing sound and appears to have lost braking assist. When the brake pedal is depressed the vehicle continues to roll forward and requires excessive force to stop. The vehicle has rolled forward while braking at intersections,... Read more

Incident date: Feb 4, 2026

The vehicle is experiencing multiple serious mechanical failures affecting the brake system, powertrain, and steering/wheel components. The brake system produces a constant hissing sound and appears to have lost braking assist. When the brake pedal is depressed the vehicle continues to roll forward and requires excessive force to stop. The vehicle has rolled forward while braking at intersections,... Read more

Incident date: Feb 4, 2026

The vehicle is experiencing multiple serious mechanical failures affecting the brake system, powertrain, and steering/wheel components. The brake system produces a constant hissing sound and appears to have lost braking assist. When the brake pedal is depressed the vehicle continues to roll forward and requires excessive force to stop. The vehicle has rolled forward while braking at intersections,... Read more

Incident date: Mar 7, 2026

Many times over the past 6 months the power steering assist goes away while driving at highway speeds. The steering wheel sort of locks up and it becomes difficult to turn. After much effort the wheel will turn and the steering returns to normal. It has happened at speeds as low as 40 mph and as high as 50 mph. This has occurred in heavy traffic situations. I have never had a dealer look at the pr... Read more

Incident date: Dec 27, 2025

After a curb impact, the vehicle immediately experienced a no‑start condition. The failure appears to be collision‑related electrical damage in wiring routed through the lowered‑floor mobility‑conversion area installed by BraunAbility. The vehicle was fully operational before the impact and became completely inoperable immediately afterward, with no warning lights or prior symptoms, creati... Read more

Incident date: Dec 27, 2025

After a curb impact, the vehicle immediately experienced a no‑start condition. The failure appears to be collision‑related electrical damage in wiring routed through the lowered‑floor mobility‑conversion area installed by BraunAbility. The vehicle was fully operational before the impact and became completely inoperable immediately afterward, with no warning lights or prior symptoms, creati... Read more

Incident date: Feb 27, 2026

we've had to replace the engine. Twice and the electric power steering quit, working completely.And now they want five thousand dollars to replace it.When it's a known problem.

Incident date: Feb 27, 2026

we've had to replace the engine. Twice and the electric power steering quit, working completely.And now they want five thousand dollars to replace it.When it's a known problem.

Incident date: Feb 27, 2026

we've had to replace the engine. Twice and the electric power steering quit, working completely.And now they want five thousand dollars to replace it.When it's a known problem.

Incident date: Mar 5, 2026

While driving the yellow EPS (electrical power steering) light came on. Steering felt more stiff than usual. After parking the vehicle and turning the engine off to make a stop and coming back to turn it on (approx. 5 minutes later) the light was now red. Power steering had completely failed and would not work at all.

Incident date: Sep 23, 2024

The contact owns a 2012 Chrysler 200. The contact stated that occasionally, while driving at various speeds at night, the headlights intermittently became inoperable. The failure occurred with the high beam and low beam headlights. Additionally, the windshield wipers only operated at high speeds because the variable speed control was inoperable. There was no warning light illuminated. The battery ... Read more

Incident date: Sep 23, 2024

The contact owns a 2012 Chrysler 200. The contact stated that occasionally, while driving at various speeds at night, the headlights intermittently became inoperable. The failure occurred with the high beam and low beam headlights. Additionally, the windshield wipers only operated at high speeds because the variable speed control was inoperable. There was no warning light illuminated. The battery ... Read more

Incident date: Sep 23, 2024

The contact owns a 2012 Chrysler 200. The contact stated that occasionally, while driving at various speeds at night, the headlights intermittently became inoperable. The failure occurred with the high beam and low beam headlights. Additionally, the windshield wipers only operated at high speeds because the variable speed control was inoperable. There was no warning light illuminated. The battery ... Read more

Incident date: Dec 10, 2025

When driving at speeds over 45 mph and making turns (eg on high ways) the van will sway and rock. I have installed new shocks, had an alignment, had ball joints and sway bars inspected, and had tires restated. I’m wondering if there is some sort of an issue with the electronic assist power steering that senses g forces and compensates inappropriately. It is extremely dangerous and we have nearly... Read more

Incident date: May 25, 2025

The hybrid propulsion system on my 2020 Chrysler Pacifica Plug-In Hybrid has repeatedly failed, resulting in sudden and complete loss of power while driving at highway speeds. The vehicle enters full limp mode, displays a red turtle warning light, and the motor cuts out entirely, creating a serious collision risk. The failure occurs without warning and has happened on multiple occasions. The root ... Read more

Incident date: May 25, 2025

The hybrid propulsion system on my 2020 Chrysler Pacifica Plug-In Hybrid has repeatedly failed, resulting in sudden and complete loss of power while driving at highway speeds. The vehicle enters full limp mode, displays a red turtle warning light, and the motor cuts out entirely, creating a serious collision risk. The failure occurs without warning and has happened on multiple occasions. The root ... Read more

Incident date: May 25, 2025

The hybrid propulsion system on my 2020 Chrysler Pacifica Plug-In Hybrid has repeatedly failed, resulting in sudden and complete loss of power while driving at highway speeds. The vehicle enters full limp mode, displays a red turtle warning light, and the motor cuts out entirely, creating a serious collision risk. The failure occurs without warning and has happened on multiple occasions. The root ... Read more