Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,120 complaints for CHRYSLER
Incident date: Jan 29, 2017
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE INADVERTENTLY ROLLED. ADDITIONALLY, THERE WAS A CLICKING IN THE STEERING WHEEL WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED WHILE CHANGING GEARS. THE CONTACT STATED THAT THE ACCELERATOR WENT TO THE FLOORBOARD... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) — POWER TRAIN
Apr 28, 2020
Incident date: Apr 20, 2020
I WAS DRIVING MY CARE WHEN THE VEHICLE STOPPED MOVING IN THE MIDDLE OF THE ROAD. THE CAR WOULD EITHER NOT GO INTO GEAR OR WHEN IT WOULD IT WOULD SHIFT EXTREMELY HARD. SOMETIMES THE CAR WOULD REV TO 3-4 RPMS BUT WOULD NOT GO ANYWHERE WHILE OTHER TIMES THE CAR WOULD BE DRIVING AND THEN RPM VERY LOW, VERY SUDDENLY. ALTHOUGH MY CAR IS NOT SHOWING A SPECIFIC RECALL WHEN A VIN SEARCH IS COMPLETED, I DID... Read more
Incident date: Apr 24, 2020
MY DOOR PANELS ARE WARPING MY CAR IS 3 YEARS OLD AND IS EXTREMELY TOO SOON TO BE EXPERIENCING THIS KIND OF DAMAGE. IF FOR WHATEVER REASON IT CAUSES DAMAGE TO MY AIRBAGS IT'S PUTTING ME AND MY CHILD AT RISK OF SERIOUS INJURY.
CHRYSLER
TOWN AND COUNTRY
(2012) — STRUCTURE:BODY
Apr 28, 2020
Incident date: Nov 18, 2019
VEHICLE WAS IN PARK AND THE POWER LIFTGATE MALFUNCTIONED, SLAMMED SHUT AND LOCKED ON POINTER FINGER CRUSHING MY DIGITAL NERVE. THE LIFTGATE MALFUNCTIONED TWO YEARS PREVIOUS TO THIS INCIDENT AND WAS REPAIRED BY THE DEALER. WHEN I INQUIRED ABOUT IT BEING REPLACED WHEN THIS HAPPENED, I WAS TOLD THE WARRANTY RAN OUT. THERE IS A MAJOR SAFETY ISSUE WITH THIS PART OF THE VEHICLE. IM VERY LUCKY THE ONLY T... Read more
1 injured
Incident date: Feb 28, 2020
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG SWITCH LOCATED UNDER THE FRONT PASSENGER'S SEAT WAS NOT SECURED, WHICH CAUSED THE PLUG TO DETACH FROM THE WIRING HARNESS INDEPENDENTLY. THE CONTACT STATED THAT ROAD CONDITION WAS A FACTOR IN THE HARNESS BEING UNPLUGGED. ADDITIONALLY, THE HARNESS WAS ALSO UNPLUGGED WHEN A PASSENGER ENTERED OR EXITED THE VEHICLE. A DEALER ... Read more
CHRYSLER
RUNNING BOARD KIT
(9999) — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Apr 27, 2020
Incident date: Jul 1, 2015
I PURCHASED A CHRYSLER SEBRING JXI 1996 I CHECKED THE VIN BEFORE I PAID FOR IT FROM THE SELLER. I TOOK THE DMV PAPERWORK EXCHANGED ON THE PAYMENT FOR THE CAR A OLDER MODEL LIKE BRAND NEW . I TOOK THE PAPERS TO THE DMV AND PAID REGISTRATION, TITLE AND TO BRING BACK SMOG. I PAID FOR INSURANCE FOR THE CAR WITH THE DMV RIGHT TO MOVE FOR SMOG. THE SMOG SHOP INCOMPLETE SAYS THE CAR HAS NOT PASSED SMOG. ... Read more
Incident date: Jan 4, 2020
SIDE AIRBAGS DEPLOYED WITHOUT COLLISION AND SEAT BELTS NOT WORKING.... I WAS DRIVING VEHICLE ON THE ON RAMP TO GET ON THE HIGHWAY GOING ABOUT 45 MPH AND I HAD TO SUDDENLY HIT THE BRAKES HARD DUE TO WET ROAD AND SIDE AIRBAGS DEPLOYED OUT OF NO WHERE.*DT CONSUMER STATED VEHICLE HAS NOT BEEN DRIVEN AND PARKED IN THE GARAGE. *JB*DT*JB
Incident date: Apr 23, 2020
CAR STARTS SHAKING WHILE DRIVING, WITH ENGINE LIGHT COMING ON. ALSO SHAKING WHILE IDLING.
Incident date: Apr 24, 2019
I AM WRITING IN TO NOTIFY YOU THAT CHRYSLER RECALL P43 SHOULD APPLY TO MY VEHICLE. I HAVE INTERMITTENT FUNCTIONALITY LOSS IN THE DRIVER DOOR DUE TO WHAT THE DEALERSHIP TOLD ME IS A SHORT IN THE DRIVER DOOR WIRING HARNESS. THEY COULDN'T FIND THE SHORT VISUALLY, BUT KNOW ITS THERE FROM A MULTI METER TEST READING. THEY WANTED OVER 500 DOLLARS TO REPLACE THIS DOOR HARNESS AND I TRULY BELIEVE IT SHOULD... Read more
Incident date: Apr 24, 2019
I AM WRITING IN TO NOTIFY YOU THAT CHRYSLER RECALL P43 SHOULD APPLY TO MY VEHICLE. I HAVE INTERMITTENT FUNCTIONALITY LOSS IN THE DRIVER DOOR DUE TO WHAT THE DEALERSHIP TOLD ME IS A SHORT IN THE DRIVER DOOR WIRING HARNESS. THEY COULDN'T FIND THE SHORT VISUALLY, BUT KNOW ITS THERE FROM A MULTI METER TEST READING. THEY WANTED OVER 500 DOLLARS TO REPLACE THIS DOOR HARNESS AND I TRULY BELIEVE IT SHOULD... Read more
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE THROTTLE BODY WARNING MESSAGE ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE ELECTRONIC THROTTLE BODY, ALTERNATOR AND SENSOR HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC AND DIAGNOSED WITH A LOW V... Read more
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE THROTTLE BODY WARNING MESSAGE ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE ELECTRONIC THROTTLE BODY, ALTERNATOR AND SENSOR HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC AND DIAGNOSED WITH A LOW V... Read more
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2010 CHRYSLER SEBRING. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE THROTTLE BODY WARNING MESSAGE ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE ELECTRONIC THROTTLE BODY, ALTERNATOR AND SENSOR HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC AND DIAGNOSED WITH A LOW V... Read more
Incident date: Apr 22, 2020
REFERENCE RECALL P60 FOR ALTERNATOR DIODE ISSUE. THE COMPLAINT VEHICLE HAS AN INTERMITTENT ISSUE WITH A DEAD SHORT TO GROUND CONDITION WITHIN THE ALTERNATOR. VEHICLE RUNNING WILL INTERMITTENTLY DEAD SHORT TO GROUND. THE VEHICLE SHUTS OFF UNEXPECTEDLY IN THIS CONDITION AND THE BATTERY AND ELECTRICAL SYSTEM IS COMPLETELY SHORTED AND NONFUNCTIONAL. IN THIS CONDITION I REMOVED THE ELECTRICAL CONNECTIO... Read more
Incident date: Apr 22, 2020
REFERENCE RECALL P60 FOR ALTERNATOR DIODE ISSUE. THE COMPLAINT VEHICLE HAS AN INTERMITTENT ISSUE WITH A DEAD SHORT TO GROUND CONDITION WITHIN THE ALTERNATOR. VEHICLE RUNNING WILL INTERMITTENTLY DEAD SHORT TO GROUND. THE VEHICLE SHUTS OFF UNEXPECTEDLY IN THIS CONDITION AND THE BATTERY AND ELECTRICAL SYSTEM IS COMPLETELY SHORTED AND NONFUNCTIONAL. IN THIS CONDITION I REMOVED THE ELECTRICAL CONNECTIO... Read more
Incident date: Apr 22, 2020
REFERENCE RECALL P60 FOR ALTERNATOR DIODE ISSUE. THE COMPLAINT VEHICLE HAS AN INTERMITTENT ISSUE WITH A DEAD SHORT TO GROUND CONDITION WITHIN THE ALTERNATOR. VEHICLE RUNNING WILL INTERMITTENTLY DEAD SHORT TO GROUND. THE VEHICLE SHUTS OFF UNEXPECTEDLY IN THIS CONDITION AND THE BATTERY AND ELECTRICAL SYSTEM IS COMPLETELY SHORTED AND NONFUNCTIONAL. IN THIS CONDITION I REMOVED THE ELECTRICAL CONNECTIO... Read more
Incident date: Apr 23, 2020
2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO CLICKING NOISE COMING FROM RIGHT END OF VEHICLE. *LD *JS
Incident date: Jan 15, 2020
TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. THE CONTACT STATED THAT ON VARIOUS OCCASIONS, THE VEHICLE ACCELERATED INDEPENDENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. THE BRAKE PEDAL WAS DISENGAGED AND THEN RE-ENGAGED TO STOP THE VEHICLE. THE CONTACT STATED THAT AN ABNORMAL SOUND EMITTED FROM UNDERNEATH THE FRONT PASSENGER'S SIDE OF THE VEHICLE.... Read more
Incident date: Jan 15, 2020
TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. THE CONTACT STATED THAT ON VARIOUS OCCASIONS, THE VEHICLE ACCELERATED INDEPENDENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. THE BRAKE PEDAL WAS DISENGAGED AND THEN RE-ENGAGED TO STOP THE VEHICLE. THE CONTACT STATED THAT AN ABNORMAL SOUND EMITTED FROM UNDERNEATH THE FRONT PASSENGER'S SIDE OF THE VEHICLE.... Read more
Incident date: Oct 1, 2018
I PURCHASED MY CAR AT THE END OF SEPTEMBER 2017. ABOUT TWO WEEKS LATER MY CAR JUST SHUT OFF IN THE MIDDLE OF A BUSY INTERSECTION. I CALLED BAXTER AND EXPLAINED MY PROBLEM AND ICALLEDA TOW TRUCK. LATER THAT DAY BAXTER CALLED ME BACK TO INFORM ME THAT MY CAR HAD MULTIPLE RECALLS.THEY FIXED THE RECALLS AND MY CAR WAS GOOD FOR AWHILE. I THEN STARTED HAVING A ISSUE WHERE MY CAR WOULD JERK HARD WHEN I W... Read more
Incident date: Apr 21, 2020
BRAKES SQUEAK WHILE DRIVING AND TURNING
Incident date: May 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNED A 2008 CHRYSLER 300. T-BONED ON THE DRIVER'S SIDE FRONTAL AIR BAGS FAILED TO DEPLOY TRANSPORTED BY AMBULANCE THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, SUDDENLY A VEHICLE CAME OUT OF A PARKING LOT, THE CONTACT T-BONE THE VEHICLE ON THE DRIVER SIDE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY AMBUL... Read more
Crash
1 injured
Incident date: Jul 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNED A 2015 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, APPROACHING THE LIGHT, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, OF THE BRAKE FAILURE THE VEHICLE CRASHED INTO THE REAR OF A TOW TRUCK TOWING A VEHICLE. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AN... Read more
Crash
1 injured
Incident date: Jul 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNED A 2015 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, APPROACHING THE LIGHT, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, OF THE BRAKE FAILURE THE VEHICLE CRASHED INTO THE REAR OF A TOW TRUCK TOWING A VEHICLE. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AN... Read more
Crash
1 injured
Incident date: Jul 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNED A 2015 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, APPROACHING THE LIGHT, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, OF THE BRAKE FAILURE THE VEHICLE CRASHED INTO THE REAR OF A TOW TRUCK TOWING A VEHICLE. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AN... Read more
Crash
1 injured
Incident date: Feb 12, 2020
THE SEAT BELT INDICATOR STAYS ON. CODE U0001 ONLY OCCURRED AT IN & OUT INSPECTIONS. CODE U1504 STEERING ANGLE SENSOR 3/2020.
Incident date: Feb 12, 2020
THE SEAT BELT INDICATOR STAYS ON. CODE U0001 ONLY OCCURRED AT IN & OUT INSPECTIONS. CODE U1504 STEERING ANGLE SENSOR 3/2020.
Incident date: Feb 12, 2020
THE SEAT BELT INDICATOR STAYS ON. CODE U0001 ONLY OCCURRED AT IN & OUT INSPECTIONS. CODE U1504 STEERING ANGLE SENSOR 3/2020.
Incident date: Apr 1, 2020
VEHICLE UNEXPECTEDLY GOES INTO NEUTRAL ALL OVER THE INTERNET SAYS THERE'S RECALLS CALL THE CHRYSLER STORE THEY TOLD ME NOTHING THEY CAN DO FOR ME TRANSIT TOWN DODGE BUFFALO NEW YORK
CHRYSLER
TOWN AND COUNTRY
(2010) — ELECTRICAL SYSTEM
Apr 20, 2020
Incident date: Apr 11, 2020
PARKED VAN ON DRIVEWAY AND OPENED PASSENGER SIDE REAR DOOR. AS IT OFTEN DOES, IT TRIED TO CLOSE BACK UP ON MY ARM, SO I STEPPED BACK, LET IT CLOSE, THEN OPENED IT AGAIN. CONFIRMED THE POWER DOOR WAS STAYING OPEN, THEN UNLOADED MY BAGS. CLOSED DOOR AND LOCKED VAN WITH KEYFOB (CAN SEE THIS ON SECURITY CAMERA FOOTAGE). TEN HOURS LATER, THE LOCKED HATCH OPENED ON ITS OWN AND WITHIN TEN MINUTES THE B... Read more
Fire
CHRYSLER
TOWN AND COUNTRY
(2010) — ELECTRICAL SYSTEM
Apr 19, 2020
Incident date: Apr 16, 2020
IT SUDDEN STALL OUT WHILE DRIVING
CHRYSLER
TOWN AND COUNTRY
(2005) — AIR BAGS
Apr 19, 2020
Incident date: Apr 19, 2019
FILED COMPLAINT ABOUT DEFECTIVE AIRBAG SENSORS LAST YEAR AND HEARD NOTHING BACK.. THEY ARE STILL DEFECTIVE..THERE IS A RECALL ON THIS ISSUE BUT MY VIN IS AFTER THE ONES THAT WERE RECALLED.. THEY ALSO HAVE THIS ISSUE IN 2006 TOWN AND COUNTRIES.. THEY USED THE SAME JUNK PARTS IN ALL THE VANS, WHY WEREN'T ALL OF THEM RECALLED FOR THIS..THERE IS A NUMBER YOU HAVE ISSUED FOR THIS, EA06003. HAS ANYTHIN... Read more
Incident date: Apr 6, 2020
FOR STARTERS WHEN ENTERING MY CAR IT DOESN'T DETECT THE KEY I'VE CHANGED THE BATTERY IN THE FOB AND CAR AS WELL I HAVE TO SIT FOR SOMETIMES 10 MIN IT WILL START BUT MESSAGE KEY FOB NOT DETECTED DISPLAYS THE ENTIRE TIME I'M DRIVING. THEN IT ALSO FLASHES SEAT BELT, AIR BAGS AND BRAKES I'VE ENCLOSED SOME PICTURES AS WELL. IT'S NEVER DON THIS I DON'T DON'T THINK IT'S ISSUE WITH MY AIR BAGS OR BRAKES B... Read more
Incident date: Apr 6, 2020
FOR STARTERS WHEN ENTERING MY CAR IT DOESN'T DETECT THE KEY I'VE CHANGED THE BATTERY IN THE FOB AND CAR AS WELL I HAVE TO SIT FOR SOMETIMES 10 MIN IT WILL START BUT MESSAGE KEY FOB NOT DETECTED DISPLAYS THE ENTIRE TIME I'M DRIVING. THEN IT ALSO FLASHES SEAT BELT, AIR BAGS AND BRAKES I'VE ENCLOSED SOME PICTURES AS WELL. IT'S NEVER DON THIS I DON'T DON'T THINK IT'S ISSUE WITH MY AIR BAGS OR BRAKES B... Read more
Incident date: Apr 6, 2020
FOR STARTERS WHEN ENTERING MY CAR IT DOESN'T DETECT THE KEY I'VE CHANGED THE BATTERY IN THE FOB AND CAR AS WELL I HAVE TO SIT FOR SOMETIMES 10 MIN IT WILL START BUT MESSAGE KEY FOB NOT DETECTED DISPLAYS THE ENTIRE TIME I'M DRIVING. THEN IT ALSO FLASHES SEAT BELT, AIR BAGS AND BRAKES I'VE ENCLOSED SOME PICTURES AS WELL. IT'S NEVER DON THIS I DON'T DON'T THINK IT'S ISSUE WITH MY AIR BAGS OR BRAKES B... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) — AIR BAGS
Apr 18, 2020
Incident date: Mar 2, 2020
PASSENGER FRONT HEAD REST EXPLODED WHILE CLEANING. STATIONARY IN GARAGE. *TR
Incident date: Apr 16, 2020
CAR STALLS OR SHUTS DOWN OUT OF NOWHERE WHILE DRIVING, SLOWING DOWN OR COMING TO A STOP, WITH NO SIGNS OR WARNING. HAS HAPPENED ON MULTIPLE OCCASIONS, MOST RECENTLY APRIL 16, 2020. *TR
Incident date: Apr 16, 2020
CAR STALLS OR SHUTS DOWN OUT OF NOWHERE WHILE DRIVING, SLOWING DOWN OR COMING TO A STOP, WITH NO SIGNS OR WARNING. HAS HAPPENED ON MULTIPLE OCCASIONS, MOST RECENTLY APRIL 16, 2020. *TR
Incident date: Apr 15, 2020
ON MULTIPLE OCCASIONS SINCE I PURCHASED MY VEHICLE IN 1/2018 I'VE EXPERIENCED ISSUES. WHEN PUTTING THE VEHICLE IN DRIVE IT WANTS TO STALL AS SOON AS I PRESS THE GAS AND PUTTERS ALONG UNTIL IT GETS ENOUGH ENERGY AND WHEN TRYING TO GAIN SPEED THE VEHICLE DOESN'T HAVE ENOUGH JUICE TO GO SUCH AS GETTING ON THE HIGHWAY, I NORMALLY HAVE TO DRIVE IN THE MEDIUM TO GET ENOUGH SPEED TO MOVE INTO THE TRAFFIC... Read more
Incident date: Apr 15, 2020
ON MULTIPLE OCCASIONS SINCE I PURCHASED MY VEHICLE IN 1/2018 I'VE EXPERIENCED ISSUES. WHEN PUTTING THE VEHICLE IN DRIVE IT WANTS TO STALL AS SOON AS I PRESS THE GAS AND PUTTERS ALONG UNTIL IT GETS ENOUGH ENERGY AND WHEN TRYING TO GAIN SPEED THE VEHICLE DOESN'T HAVE ENOUGH JUICE TO GO SUCH AS GETTING ON THE HIGHWAY, I NORMALLY HAVE TO DRIVE IN THE MEDIUM TO GET ENOUGH SPEED TO MOVE INTO THE TRAFFIC... Read more
Incident date: Apr 15, 2020
ON MULTIPLE OCCASIONS SINCE I PURCHASED MY VEHICLE IN 1/2018 I'VE EXPERIENCED ISSUES. WHEN PUTTING THE VEHICLE IN DRIVE IT WANTS TO STALL AS SOON AS I PRESS THE GAS AND PUTTERS ALONG UNTIL IT GETS ENOUGH ENERGY AND WHEN TRYING TO GAIN SPEED THE VEHICLE DOESN'T HAVE ENOUGH JUICE TO GO SUCH AS GETTING ON THE HIGHWAY, I NORMALLY HAVE TO DRIVE IN THE MEDIUM TO GET ENOUGH SPEED TO MOVE INTO THE TRAFFIC... Read more
Incident date: Apr 15, 2019
TL* THE CONTACT OWNS A 2006 CHRYSLER 300C. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BUD CLARY AUBURN CHRYSLER DODGE JEEP RAM (2925 AUBURN WAY N, AUBURN, WA 98002) WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE ... Read more
Incident date: Apr 15, 2019
TL* THE CONTACT OWNS A 2006 CHRYSLER 300C. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BUD CLARY AUBURN CHRYSLER DODGE JEEP RAM (2925 AUBURN WAY N, AUBURN, WA 98002) WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE ... Read more
Incident date: Apr 4, 2020
MY ENGINE KEEPS STALLING WHEN I DECELERATE OR COME TO A COMPLETE STOP. IT HAS DONE THIS MULTIPLE TIMES IN JUST ONE WEEK AND IT'S VERY DANGEROUS. I SLOWED DOWN ON I-77 DUE TO SOMETHING LAYING IN THE HIGHWAY AND MY ENGINE SHUT OFF. I HAD TO HURT AND PUT IT IN NEUTRAL TO CRANK IT BACK UP. THANK GOD IT CRUNK IT IN TIME TO KEEP ME FROM BEING HIT BY ANOTHER VEHICLE OR SEMITRAILER TRUCK. *TR
Incident date: Apr 4, 2020
MY ENGINE KEEPS STALLING WHEN I DECELERATE OR COME TO A COMPLETE STOP. IT HAS DONE THIS MULTIPLE TIMES IN JUST ONE WEEK AND IT'S VERY DANGEROUS. I SLOWED DOWN ON I-77 DUE TO SOMETHING LAYING IN THE HIGHWAY AND MY ENGINE SHUT OFF. I HAD TO HURT AND PUT IT IN NEUTRAL TO CRANK IT BACK UP. THANK GOD IT CRUNK IT IN TIME TO KEEP ME FROM BEING HIT BY ANOTHER VEHICLE OR SEMITRAILER TRUCK. *TR
Incident date: Mar 30, 2020
I GOT A 2013 CHRYSLER 200 FROM MEGA AUTO OUTLET IN STAFFORD,VA.3-30-20 AND TRIED TO TAKE IT BACK TO MEGA AUTO OUTLET. I CALLED THE DEALERSHIP THE NEXT DAY ABOUT WHY THERE WASN'T A INSPECTION STICKER ON THE WINDSHIELD AND WHY WAS THERE SOME MUCH NOISE FROM THE REAR. THE SALESMAN THEN TOLD ME THAT THERE WAS A INSPECTION STICKER ON THE WINDSHIELD AND TOLD HIM THERE WASN'T AND I WAS GOING TO BRING TH... Read more
Incident date: Mar 30, 2020
I GOT A 2013 CHRYSLER 200 FROM MEGA AUTO OUTLET IN STAFFORD,VA.3-30-20 AND TRIED TO TAKE IT BACK TO MEGA AUTO OUTLET. I CALLED THE DEALERSHIP THE NEXT DAY ABOUT WHY THERE WASN'T A INSPECTION STICKER ON THE WINDSHIELD AND WHY WAS THERE SOME MUCH NOISE FROM THE REAR. THE SALESMAN THEN TOLD ME THAT THERE WAS A INSPECTION STICKER ON THE WINDSHIELD AND TOLD HIM THERE WASN'T AND I WAS GOING TO BRING TH... Read more
Incident date: Mar 30, 2020
I GOT A 2013 CHRYSLER 200 FROM MEGA AUTO OUTLET IN STAFFORD,VA.3-30-20 AND TRIED TO TAKE IT BACK TO MEGA AUTO OUTLET. I CALLED THE DEALERSHIP THE NEXT DAY ABOUT WHY THERE WASN'T A INSPECTION STICKER ON THE WINDSHIELD AND WHY WAS THERE SOME MUCH NOISE FROM THE REAR. THE SALESMAN THEN TOLD ME THAT THERE WAS A INSPECTION STICKER ON THE WINDSHIELD AND TOLD HIM THERE WASN'T AND I WAS GOING TO BRING TH... Read more
Incident date: Nov 1, 2018
WHILE PRESSING THE GAS GOING FROM 1ST TO 2ND GEAR THE VEHICLE MAKES A SUDDEN JERKING MOTION ALMOST STALLING, TRANSMISSION ISSUES SINCE PURCHASED. BACK PASSENGER SLIDING DOOR HAS NOT ALWAYS CLOSED SUCCESSFULLY, SINCE PURCHASE, CAUSING SAFETY CONCERNS. VEHICLE WILL NOT START ALL THE TIME WITHOUT UNPLUGGING THE "BRAIN". GEAR SHIFT LIGHT IS NOT ALWAYS ON. BRAKES HAVE HAD TO BE REPLACED DUE TO AN AIR I... Read more
Incident date: Nov 1, 2018
WHILE PRESSING THE GAS GOING FROM 1ST TO 2ND GEAR THE VEHICLE MAKES A SUDDEN JERKING MOTION ALMOST STALLING, TRANSMISSION ISSUES SINCE PURCHASED. BACK PASSENGER SLIDING DOOR HAS NOT ALWAYS CLOSED SUCCESSFULLY, SINCE PURCHASE, CAUSING SAFETY CONCERNS. VEHICLE WILL NOT START ALL THE TIME WITHOUT UNPLUGGING THE "BRAIN". GEAR SHIFT LIGHT IS NOT ALWAYS ON. BRAKES HAVE HAD TO BE REPLACED DUE TO AN AIR I... Read more