Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,531 complaints for CHRYSLER
CHRYSLER
TOWN AND COUNTRY
(2014) - SEATS
Jul 19, 2020
Incident date: Jul 16, 2020
NOTICED PASSANGER HEADREST HAD DEPLOYED ONE DAY. PLASTIC EARS THAT HOLD LATCH PIN IN PLACE HAD BROKEN. VEHICLE WAS STATIONARY, NO INJURIES.
Incident date: Jul 18, 2020
PASSENGER SLIDING DOOR DOES NOT OPEN AND CLOSE ALL THE WAY
Incident date: Jul 11, 2020
THE POWER STEERING ABRUPTLY STOPS IN THE MIDDLE OF DRIVING MAKING TURNING THE VEHICLE EXTREMELY DIFFICULT FOR ME AND IMPOSSIBLE FOR MY SPOUSE. THEN, WHILE I AM USING ALL MY MIGHT TO TURN IT AROUND A CORNER, IT RESUMES AND CAUSES ME TO JERK THE WHEEL. THESE ISSUES HAPPENED ON THE HIGHWAY, IN PARKING LOTS, AND SIDE ROADS, THE POWER STEERING JUST STOPS AND STARTS WITHOUT CAUSE. I ALMOST HIT A GUAR... Read more
Incident date: Oct 15, 2018
THE VEHICLE HAS HAD TWO OWNERS IN THE SAME FAMILY AND HAS VERY LOW MILEAGE (66000). THE ISSUE BEGAN IN OCTOBER OF 2018. WHILE DRIVING ON CITY STREETS AT 40 MPH THE INDICATORS ON THE DASH BEGAN FLICKERING AND MAKING NOISE. THIS CONTINUED INTERMITTENTLY FOR THREE MONTHS BUT COULD NOT BE REPLICATED AT AN INDEPENDENT MECHANIC. THEN IN JANUARY OF 2019 WHILE DRIVING ON THE FREEWAY AT 65 MPH THE SAME ISS... Read more
Incident date: Oct 15, 2018
THE VEHICLE HAS HAD TWO OWNERS IN THE SAME FAMILY AND HAS VERY LOW MILEAGE (66000). THE ISSUE BEGAN IN OCTOBER OF 2018. WHILE DRIVING ON CITY STREETS AT 40 MPH THE INDICATORS ON THE DASH BEGAN FLICKERING AND MAKING NOISE. THIS CONTINUED INTERMITTENTLY FOR THREE MONTHS BUT COULD NOT BE REPLICATED AT AN INDEPENDENT MECHANIC. THEN IN JANUARY OF 2019 WHILE DRIVING ON THE FREEWAY AT 65 MPH THE SAME ISS... Read more
Incident date: Oct 15, 2018
THE VEHICLE HAS HAD TWO OWNERS IN THE SAME FAMILY AND HAS VERY LOW MILEAGE (66000). THE ISSUE BEGAN IN OCTOBER OF 2018. WHILE DRIVING ON CITY STREETS AT 40 MPH THE INDICATORS ON THE DASH BEGAN FLICKERING AND MAKING NOISE. THIS CONTINUED INTERMITTENTLY FOR THREE MONTHS BUT COULD NOT BE REPLICATED AT AN INDEPENDENT MECHANIC. THEN IN JANUARY OF 2019 WHILE DRIVING ON THE FREEWAY AT 65 MPH THE SAME ISS... Read more
Incident date: Jun 2, 2020
THE STEERING JERKS AND CAR SHIFTS WHEN I HIT A POT HOLE OF BUMP IN THE ROAD ON MY 2007 CHRYSLER ASPEN AND IT HAS ALMOST CAUSED US TO LOSS CONTROL OF THE VEHICLE A FEW TIMES, YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN OR I WOULD DODGE THE HOLE. VERY SCARY WHEN IT DOES HAPPEN. WE HAVE HAD THE FRONT END CHECKED AND THEN TELL US THERE'S NO PROBLEM. IT DOESN'T HAPPEN UNLESS YOUR DRIVING OVER 40 MPH AND W... Read more
Incident date: Jun 2, 2020
THE STEERING JERKS AND CAR SHIFTS WHEN I HIT A POT HOLE OF BUMP IN THE ROAD ON MY 2007 CHRYSLER ASPEN AND IT HAS ALMOST CAUSED US TO LOSS CONTROL OF THE VEHICLE A FEW TIMES, YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN OR I WOULD DODGE THE HOLE. VERY SCARY WHEN IT DOES HAPPEN. WE HAVE HAD THE FRONT END CHECKED AND THEN TELL US THERE'S NO PROBLEM. IT DOESN'T HAPPEN UNLESS YOUR DRIVING OVER 40 MPH AND W... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) - ENGINE
Jul 17, 2020
Incident date: Jun 24, 2020
A FEW WEEKS AFTER GETTING MY OIL CHANGED I WAS DRIVING WHEN THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO AUTO ZONE AND RAN A DIAGNOSTIC ON THE VEHICLE. THE RESULT WAS A CODE P0520 WHICH INDICATES A FAULT IN THE ENGINE OIL PRESSURE SENSOR/SWITCH ELECTRICAL CIRCUIT FOR A PREDETERMINED PERIOD OF TIME. MOST LIKELY SOLUTION IS TO REPLACE THE OIL PRESSURE SWITCH.
CHRYSLER
TOWN AND COUNTRY
(2015) - SEATS
Jul 17, 2020
Incident date: Jul 17, 2020
I WAS DRIVING DOWN A CITY STREET AND THE DRIVER'S SIDE HEADREST SPONTANEOUSLY DEPLOYED FORCING MY NECK AND HEAD FORWARD CAUSING WHIPLASH,HEADACHES AND NECK PAIN. I THOUGHT SOMETHING EXPLODED IN THE BACK OF MY VAN.*DT CONSUMER STATED LOCAL DEALER WAS CONTACTED BUT WERE OF NO HELP.*JB
1 injured
CHRYSLER
TOWN AND COUNTRY
(2015) - AIR BAGS
Jul 17, 2020
Incident date: Mar 2, 2020
I WAS DRIVING AT 45 MPH WITH MY ADULT DAUGHTER IN THE PASSENGER SEAT. SHE HAD HER SEAT BELT ON AND WITHOUT ANY WARNING, COLLISION OR TURNING MOTION THE PASSENGER SEAT HEADREST EXPLODED HITTING HER IN THE HEAD. BECAUSE OF THE SAFETY OF MY FUTURE PASSENGERS I SECURED AN APPOINTMENT AT GALEANA CHRYSLER DEALERSHIP IN FORT MYERS, FLORIDA. ON 3/11/20 I PURCHASED A NEW HEADREST AT A COST OF $683.73 AND H... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Jul 17, 2020
Incident date: Jul 10, 2020
PASSENGER SIDE REAR DOOR LOCK MAKES BUZZING SOUND WHENEVER UNLOCK IS PRESSED FROM ANY SOURCE. ISSUE OCCURS WHETHER STATIONARY OR IN MOTION.
CHRYSLER
TOWN AND COUNTRY
(2016) - UNKNOWN OR OTHER
Jul 17, 2020
Incident date: Jul 10, 2020
PASSENGER SIDE REAR DOOR LOCK MAKES BUZZING SOUND WHENEVER UNLOCK IS PRESSED FROM ANY SOURCE. ISSUE OCCURS WHETHER STATIONARY OR IN MOTION.
CHRYSLER
TOWN AND COUNTRY
(2016) - LATCHES/LOCKS/LINKAGES
Jul 17, 2020
Incident date: Jul 10, 2020
PASSENGER SIDE REAR DOOR LOCK MAKES BUZZING SOUND WHENEVER UNLOCK IS PRESSED FROM ANY SOURCE. ISSUE OCCURS WHETHER STATIONARY OR IN MOTION.
CHRYSLER
TOWN AND COUNTRY
(2016) - STRUCTURE:BODY
Jul 16, 2020
Incident date: Jul 15, 2020
OUR PASSENGER SIDE SLIDER DOOR, DOES NOT FULLY CLOSE AND CREATES A CLICKING NOISE WHEN CLOSING. THIS ONLY HAPPENS WHEN THE TEMPERATURE OUTSIDE IS WARM AND THE CAR HAS BEEN SITTING. IF WE KEEP THE CAR IN THE GARAGE IT DOES NOT HAPPEN. THE DOOR IS ALSO NOW STARTING TO COME AJAR WHILE DRIVING CAUSING THE INTERIOR LIGHTS AND DOOR AJAR LIGHT ON THE DASHBOARD TO ENGAGE. WE ARE WORRIED THE DOOR COULD... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Jul 16, 2020
Incident date: Jun 11, 2020
SLIDING DOOR ACTUATORS FAIL OFTEN ON TOWN & COUNTRY VANS. MY FAMILY HAS OWNED THREE DIFFERENT MODEL YEARS IN THE PAST 10 YEARS, AND EACH ONE HAS HAD THE SLIDING DOOR ACTUATORS REPLACED. WHEN THEY FAIL, THEY ARE EITHER STUCK TO THE OPEN OR CLOSED POSITION, SO IF OPEN YOU CANNOT MANUALLY LOCK YOUR CAR DOOR, AND IF CLOSED (LOCKED) YOU CANNOT UNLOCK IT OR OPEN THE DOOR. THIS COULD BE A SAFETY CONCE... Read more
Incident date: Jul 2, 2020
IT SEEMS CHRYSLER DOESN'T HAVE THE CORRECT FUEL PUMP ! THEY SELL MY 3 DIFFERENT ONES AND ALL DO NOT WORK. THEY EVEN MATCH IT WITH THE VIN! I CAN'T GET ONE TO WORK AND I SPENT THOUSANDS. A LOT OF OTHERS ON 300 FORUMS HAVE HAD THE SAME ISSUE !! SO MANY 6.1 AND HIGHER THAT NEED THAT FUEL PUMP BUT CHRYSLER SEEMS TO KEEP SENDING ME PARTS AND TAKING MY MONEY! PLEASE HELP
Incident date: Jul 2, 2020
IT SEEMS CHRYSLER DOESN'T HAVE THE CORRECT FUEL PUMP ! THEY SELL MY 3 DIFFERENT ONES AND ALL DO NOT WORK. THEY EVEN MATCH IT WITH THE VIN! I CAN'T GET ONE TO WORK AND I SPENT THOUSANDS. A LOT OF OTHERS ON 300 FORUMS HAVE HAD THE SAME ISSUE !! SO MANY 6.1 AND HIGHER THAT NEED THAT FUEL PUMP BUT CHRYSLER SEEMS TO KEEP SENDING ME PARTS AND TAKING MY MONEY! PLEASE HELP
Incident date: Jul 15, 2020
EVERY TIME THE VEHICLE IS FILLED WITH GAS, THE ENGINE STALLS OUT NO MATTER WHERE IT IS BEING DRIVEN. HYW OR STREET/CITY ROAD.
CHRYSLER
TOWN AND COUNTRY
(2016) - STRUCTURE:BODY
Jul 15, 2020
Incident date: Jul 9, 2020
THE CAR IS 4 YEARS OLD AND THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT UNLOCK AND CANNOT BE OPENED. IN THE EVENT OF AN ACCIDENT OR FIRE NO ONE WILL BE ABLE TO GET OUT OF THE CAR ON THE DRIVERS SIDE OF THE VEHICLE
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Jul 15, 2020
Incident date: Jul 9, 2020
THE CAR IS 4 YEARS OLD AND THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT UNLOCK AND CANNOT BE OPENED. IN THE EVENT OF AN ACCIDENT OR FIRE NO ONE WILL BE ABLE TO GET OUT OF THE CAR ON THE DRIVERS SIDE OF THE VEHICLE
CHRYSLER
TOWN AND COUNTRY
(2016) - POWER TRAIN
Jul 15, 2020
Incident date: Jul 12, 2020
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT WHILE MOVING OFF FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO EXCEED 10 MPH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC A... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - STRUCTURE:BODY
Jul 15, 2020
Incident date: Jul 2, 2020
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED/CLOSED POSITION. I TRIED TO OPEN IT WITH MY KEY, THE BUTTONS ABOVE THE REAR-VIEW MIRROR, AND MANUALLY WITH NO LUCK. TOOK TO DEALER, AND WAS TOLD IT IS A COMMON PROBLEM THAT THEY FIX REGULARLY, BUT THERE IS NOT RECALL. I JUST FIXED THE PASSENGER SIDE DOOR LESS THAT A YEAR AGO, AND NOW I AM DEALING WITH THE DRIVER'S SIDE. IN THE CASE OF AN ... Read more
CHRYSLER
TOWN AND COUNTRY
(2008) - ENGINE AND ENGINE COOLING
Jul 15, 2020
Incident date: Sep 11, 2019
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LEAKED WATER AND COOLANT, CAUSING THE CONTACT TO CONTINUALLY TOP OFF THE FLUIDS. ADDITIONALLY, THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V611000 (EQUIPMENT) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO GARBER CHRYSLER DODGE JEEP RAM LOCATED AT ... Read more
CHRYSLER
TOWN AND COUNTRY
(2008) - AIR BAGS
Jul 15, 2020
Incident date: Sep 11, 2019
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LEAKED WATER AND COOLANT, CAUSING THE CONTACT TO CONTINUALLY TOP OFF THE FLUIDS. ADDITIONALLY, THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V611000 (EQUIPMENT) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO GARBER CHRYSLER DODGE JEEP RAM LOCATED AT ... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) - UNKNOWN OR OTHER
Jul 15, 2020
Incident date: Jun 18, 2020
HAVE TROUBLE WITH THE CAR STARTING HAVE TO MESS WITH THE SIFTER TO GET IT TO START ALSO THE BACK GATE HYDROPONICS ARE NOT WORKING TO KEEP THE BACK DOOR OPEN IT GOES AS UP AND THEN COMES RIGHT BACK DOWN
Incident date: Jul 11, 2020
MY CAR IS STUCK IN PARK, WITHOUT ANY ENGINE LIGHTS OR FORE WARNING I BECAME STRANDED DROVE TO MY DR APPOINTMENT THE DAY BEFORE NO ISSUES. WENT HOME AND PARKED ALL DAY THEN WENT TO LEAVE AGAIN AND THIS HAPPENED CAR STARTS BUT WILL NOT SHIFT OUT OF PARK
Incident date: Dec 1, 2019
WHEN ACCELERATING THE CAR WILL JERK. IT HAPPENS AT RANDOM TIMES. WILL HAPPEN WHETHER THE CAR IS DRIVING THROUGH THE CITY OR ACCELERATING ONTO THE HIGHWAY. I BELIEVE THIS IS A TRANSMISSION ISSUE. I HAVE CONTACTED THE DEALERSHIP AND THEY HAVE TOLD ME THE TRANSMISSION IS A LIFETIME TRANSMISSION AND FLUID DOES NOT NEED TO BE CHANGED. THIS HAS BEEN HAPPENING FOR ALMOST 6-8 MONTHS NOW.
Incident date: Jul 6, 2020
SERVICE TRANS STOP SAFETY SHUT OFF ENGINE TO ENGINE PARK IS ON THE DASH READING.
Incident date: Jul 6, 2020
SERVICE TRANS STOP SAFETY SHUT OFF ENGINE TO ENGINE PARK IS ON THE DASH READING.
Incident date: Jun 20, 2020
TAKES TOO LONG FOR THE BRAKES TO RECOGNIZE THEY PUT US ON A BREAK THEN IT INCREASES SPEAK BEFORE IT BRAKES
Crash
Incident date: Jun 20, 2020
TAKES TOO LONG FOR THE BRAKES TO RECOGNIZE THEY PUT US ON A BREAK THEN IT INCREASES SPEAK BEFORE IT BRAKES
Crash
Incident date: Jun 20, 2020
TAKES TOO LONG FOR THE BRAKES TO RECOGNIZE THEY PUT US ON A BREAK THEN IT INCREASES SPEAK BEFORE IT BRAKES
Crash
CHRYSLER
TOWN AND COUNTRY
(2012) - ENGINE
Jul 14, 2020
Incident date: Jul 13, 2020
WHILE DRIVING EVEN A SLOW OR FAST SPEEDS IT HAPPENS. THIS HAS BEEN GOING ON FOR MONTHS NO WARNING THE CAR WILL STALL.. I LOST POWER STEERING THAT IS HOW I KNOW THE CAR HAD STALLED. THEN ANOTHER TIME I DID NOT GO ANY WHERE WHEN I HIT THE GAS AGAIN THE THAT IS HOW I KNEW THE CAR STALLED. IT IS A VERY DANGEROUS THING FOR THE CAR TO BE DOING I HAVE BROUGHT IT TO MY MECHANIC ON MANY OCCASION CAN... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) - SEATS
Jul 14, 2020
Incident date: Jul 11, 2020
THE HEADREST BROKED BY ITSELF, THE PLASTIC OF THE MECHANISM CRACKED CAUSING THE HEADREST TO BE HOLD IN PLACE JUST BY THE MATERIAL. THE VEHICLE WAS PARKED, NOT INVOLVED IN ACCIDENT OR ANYTHING ELSE.
CHRYSLER
TOWN AND COUNTRY
(2016) - UNKNOWN OR OTHER
Jul 14, 2020
Incident date: Jul 9, 2020
BOTH SLIDING DOORS MAKE AWFUL NOISES WHEN OPENING AND SHUTTING. IT IS BY ALL MEANS NOT A SMOOTH GLIDE FOR OPENING AND SHUTTING. SOMETIMES THEY COME TO A CLOSE AND REOPEN ON THEIR OWN. SOMETIMES YOU CAN'T GET THE DOOR TO CLOSE ALL OF THE WAY AND LATCH. THIS IS NOT SAFE WHEN DRIVING. THEY NEED TO BE LOOKED AT AND PUT ON A RECALL.
Incident date: Dec 3, 2019
TRANSMISSION IS CHAGES RUFF AND POP. ONCE YOU START TO TAKE OF THE 1 GEAR AND 2 GEAR IS HARD SHIFTING TAKE TIME TO ENGAGED . AND WHEN YOU SLOW DOWN IT RUFF AND A REAL HARD CHANGE
Incident date: Jul 14, 2020
TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V334000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WESTBURY JEEP CHRYSLER DODGE RAM SERVICE & PARTS (111 BOND ST, WESTBURY, NY 11590, (516) 336-4788) WAS ... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2019) - ENGINE
Jul 14, 2020
Incident date: Jul 14, 2020
THIS INVOLVES A 2019 CHRYSLER PACIFICA PLUG-IN HYBRID. WHILE TRAVELING AT 80 MPH WITH DYNAMIC CRUISE CONTROL ENGAGED, THE VEHICLE SUDDENLY LOST ALL PROPULSION. THE INTERNAL COMBUSTION ENGINE WAS OFF, AND NO POWER CAME FROM THE ELECTRIC MOTOR. THE AIR CONDITIONING ALSO TURNED OFF. DESPITE PRESSING THE ACCELERATOR, THERE WAS NO POWER AT ALL. THE VEHICLE WAS ONLY COASTING, AND LOST SPEED RAPIDLY. DES... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2019) - FUEL/PROPULSION SYSTEM
Jul 14, 2020
Incident date: Jul 14, 2020
THIS INVOLVES A 2019 CHRYSLER PACIFICA PLUG-IN HYBRID. WHILE TRAVELING AT 80 MPH WITH DYNAMIC CRUISE CONTROL ENGAGED, THE VEHICLE SUDDENLY LOST ALL PROPULSION. THE INTERNAL COMBUSTION ENGINE WAS OFF, AND NO POWER CAME FROM THE ELECTRIC MOTOR. THE AIR CONDITIONING ALSO TURNED OFF. DESPITE PRESSING THE ACCELERATOR, THERE WAS NO POWER AT ALL. THE VEHICLE WAS ONLY COASTING, AND LOST SPEED RAPIDLY. DES... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2019) - POWER TRAIN
Jul 14, 2020
Incident date: Jul 14, 2020
THIS INVOLVES A 2019 CHRYSLER PACIFICA PLUG-IN HYBRID. WHILE TRAVELING AT 80 MPH WITH DYNAMIC CRUISE CONTROL ENGAGED, THE VEHICLE SUDDENLY LOST ALL PROPULSION. THE INTERNAL COMBUSTION ENGINE WAS OFF, AND NO POWER CAME FROM THE ELECTRIC MOTOR. THE AIR CONDITIONING ALSO TURNED OFF. DESPITE PRESSING THE ACCELERATOR, THERE WAS NO POWER AT ALL. THE VEHICLE WAS ONLY COASTING, AND LOST SPEED RAPIDLY. DES... Read more
Incident date: Jul 9, 2020
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS REQUESTED. THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER OF AURORA (161 W GARFIELD ... Read more
Incident date: Jul 9, 2020
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS REQUESTED. THE VEHICLE WAS JUMP STARTED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER OF AURORA (161 W GARFIELD ... Read more
Incident date: Jul 12, 2020
TL* THE CONTACT OWNS A 2006 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON TAKING HER VEHICLE TO AN INDEPENDENT MECHANIC FOR SERVICE, SHE WAS INFORMED THAT THE ENGINE CRADLE WAS EXTREMELY CORRODED. THE CONTACT'S HUSBAND CALLED ED MARTIN CHRYSLER DODGE JEEP RAM (2109 E 53RD ST, ANDERSON, IN 46013) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT'S HUSBAND WAS REFERRED T... Read more
Incident date: Jul 1, 2020
THE INSIDE FRONT PASSENGER SIDE DOOR PANEL IS LIFTING UP AWAY FROM THE WINDOW. THIS CAR IS GARAGE KEPT AND I HAVE BEEN WORKING FROM HOME SINCE MARCH 23, 2020 SO IT HAS NOT BEEN LEFT OUT IN THE SUN. THE INTERIOR VINYL IS PULLING AWAY AND SEPARATING FROM THE BODY. THIS HAPPENED WHEN STATIONARY AND IS GETTING INCREASINGLY WORSE.
CHRYSLER
TOWN AND COUNTRY
(2010) - SERVICE BRAKES
Jul 13, 2020
Incident date: Jul 10, 2020
THE ENGINE SHUTS DOWN WHILE DRIVING ON HIGHWAY AND MAKING THIS A VERY DANGEROUS SITUATION WHERE INNOCENT PEOPLE CAN BE AT RISK OF ACCIDENT WITHOUT WARNING SINCE YOU DON'T HAVE STEERING OR BRAKES WHEN IT THE ENGINE SHUTS DOWN
CHRYSLER
TOWN AND COUNTRY
(2010) - VEHICLE SPEED CONTROL
Jul 13, 2020
Incident date: Jul 10, 2020
THE ENGINE SHUTS DOWN WHILE DRIVING ON HIGHWAY AND MAKING THIS A VERY DANGEROUS SITUATION WHERE INNOCENT PEOPLE CAN BE AT RISK OF ACCIDENT WITHOUT WARNING SINCE YOU DON'T HAVE STEERING OR BRAKES WHEN IT THE ENGINE SHUTS DOWN
CHRYSLER
TOWN AND COUNTRY
(2010) - STEERING
Jul 13, 2020
Incident date: Jul 10, 2020
THE ENGINE SHUTS DOWN WHILE DRIVING ON HIGHWAY AND MAKING THIS A VERY DANGEROUS SITUATION WHERE INNOCENT PEOPLE CAN BE AT RISK OF ACCIDENT WITHOUT WARNING SINCE YOU DON'T HAVE STEERING OR BRAKES WHEN IT THE ENGINE SHUTS DOWN
CHRYSLER
TOWN AND COUNTRY
(2010) - ELECTRICAL SYSTEM
Jul 13, 2020
Incident date: Jul 11, 2020
MY VAN SHUT OFF WHILE DRIVING ON A CITY STREET.
Incident date: Jul 1, 2019
THE TOP REAR TIP OF BOTH FRONT DOORS CATCHES ON THE TOP FRONT TIP OF THE REAR DOORS, MAKING IT DIFFICULT TO OPEN THE DOORS AT TIMES. IT HAPPENS SO OFTEN THAT THE PAINT IS RUBBED OFF BOTH PIECES ON BOTH SIDES OF THE CAR.