Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,120 complaints for CHRYSLER
Incident date: Aug 30, 2019
THE TRANSMISSION HAS BEEN REBUILT 3 TIMES IN THE PAST 8MONTHS .. IT JUST OUT OF NO WERE WITH NO WARNINGS WILL STOP GOING IN TO FIRST GEAR. MOSTLY ON A STOP. THEN STEP ON GAS IT WON'T GO IN TO FIRST GEAR ANY MORE. IT DID DO IT ONE WHILE ON THE FREE WAY. EVERY SINGLE TIME IT HAS DONE THAT IT HAS TO GO TO THE SHOP BECAUSE IT WON'T WORK ANY MORE. *TR
CHRYSLER
TOWN AND COUNTRY
(2014) — ENGINE
May 13, 2020
Incident date: May 13, 2020
MY VAN STARTED MAKING A CLICKING NOISE WHILE ON AND WAS PULLING A CODE FOR MISFIRES IN THE ENGINE. IT TURNED OUT TO BE A COMMON KNOWN CONDITION CAUSING METAL IN THE OIL SYSTEM. I STILL OWE $8500.00 ON THIS VAN. I AM A SINGLE MOTHER OF THREE AND NOW WILL BE UPSIDE DOWN ON A CAR THAT I LOVE. I SPOKE TO DIFFERENT MECHANICS WHO AGREED IT HAPPENS IN THIS MODELS ENGINE. I BELIEVED CHRYSLER TO BE TOP QUA... Read more
Incident date: May 12, 2020
SPARK PLUGS HAVE GONE BAD 3 TIMES SINCE I HAVE HAD THE CAR IN LITTLE OVER A YEAR. OIL CHANGES HAVE BEEN DONE REGULARLY. SPARK PLUGS SHOULD NOT NEED TO BE REPLACED UNTIL 100,000 MILES CAR HAS 66,500. *TR
Incident date: May 9, 2020
WE TURNED ONTO A MAIN ROAD AND WE WERE IN FRONT OF TRAFFIC DRIVING DOWN THE ROAD. WE HAD TO APPLY THE BRAKES DUE TO SOMEONE CUTTING US OFF, THEN WHEN WE TRIED TO ACCELERATE AGAIN IT SHUT OFF AND SAID SHIFT TO PARK WHILE WE WERE IN THE MIDDLE OF A BUSY ROAD. THE CAR BEHIND US ALMOST CRASHED INTO US AND HAD TO SWERVE AWAY FROM US. WE HAD NO CONTROL OVER OUR VEHICLE, ALL WE COULD DO IS TRY TO GET TH... Read more
Incident date: May 9, 2020
WE TURNED ONTO A MAIN ROAD AND WE WERE IN FRONT OF TRAFFIC DRIVING DOWN THE ROAD. WE HAD TO APPLY THE BRAKES DUE TO SOMEONE CUTTING US OFF, THEN WHEN WE TRIED TO ACCELERATE AGAIN IT SHUT OFF AND SAID SHIFT TO PARK WHILE WE WERE IN THE MIDDLE OF A BUSY ROAD. THE CAR BEHIND US ALMOST CRASHED INTO US AND HAD TO SWERVE AWAY FROM US. WE HAD NO CONTROL OVER OUR VEHICLE, ALL WE COULD DO IS TRY TO GET TH... Read more
Incident date: May 9, 2020
WE TURNED ONTO A MAIN ROAD AND WE WERE IN FRONT OF TRAFFIC DRIVING DOWN THE ROAD. WE HAD TO APPLY THE BRAKES DUE TO SOMEONE CUTTING US OFF, THEN WHEN WE TRIED TO ACCELERATE AGAIN IT SHUT OFF AND SAID SHIFT TO PARK WHILE WE WERE IN THE MIDDLE OF A BUSY ROAD. THE CAR BEHIND US ALMOST CRASHED INTO US AND HAD TO SWERVE AWAY FROM US. WE HAD NO CONTROL OVER OUR VEHICLE, ALL WE COULD DO IS TRY TO GET TH... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2019) — UNKNOWN OR OTHER
May 12, 2020
Incident date: May 31, 2019
THE RADIO DOES NOT HOLD ANY PRESETS AFTER YOU CHANGE DRIVERS. SO WHEN DRIVER ONE(1) HAS THE SEAT, MIRRORS, RADIO, ETC SET FOR THEM ALL THEY HAVE TO DO IS PRESS "1" WHEN THEY GET IN, AND "2" IS PRESENTLY SET. IT SHOULD HOLD SO WE DON'T HAVE TO GO THROUGH IT EVERY TIME YOU GET IN.THIS IS NOT WHAT HAPPENS, I HAVE TO RESET THINGS BECAUSE IT IS LOST AND GOES BACK TO FACTORY SETTINGS. CHRYSLER KNOWS ... Read more
Incident date: Apr 16, 2020
MY 2017 CHRYSLER 200 RANDOMLY SHUTS OFF, NO NOTIFICATION UNTIL IT TALLEST ME TO PUT THE VEHICLE IN PARK TO RESTART IT. NO LIGHTS DISPLAYED ON DASHBOARD INDICATING A PROBLEM. THIS IS A HUGE SAFETY ISSUE ESPECIALLY ON BUSY STREETS WITH MY CHILDREN IN THE VEHICLE. ITS HAPPENED MULTIPLE TIMES OVER THE LAST 2 WEEKS. *TR
Incident date: Apr 16, 2020
MY 2017 CHRYSLER 200 RANDOMLY SHUTS OFF, NO NOTIFICATION UNTIL IT TALLEST ME TO PUT THE VEHICLE IN PARK TO RESTART IT. NO LIGHTS DISPLAYED ON DASHBOARD INDICATING A PROBLEM. THIS IS A HUGE SAFETY ISSUE ESPECIALLY ON BUSY STREETS WITH MY CHILDREN IN THE VEHICLE. ITS HAPPENED MULTIPLE TIMES OVER THE LAST 2 WEEKS. *TR
CHRYSLER
TOWN AND COUNTRY
(2011) — ENGINE
May 11, 2020
Incident date: Jan 13, 2020
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY ALL THREE MECHANICS THAT CYLINDER NUMBER 4 WAS DEFECTIVE. THE VEHICLE WAS THEN TAKEN TO NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPO... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) — UNKNOWN OR OTHER
May 11, 2020
Incident date: May 6, 2020
TRAVELING ON THE HIGHWAY AT APPROXIMATELY 55MPH THE VAN SHUTS DOWN. NO POWER WHATSOEVER. THIS HAS HAPPENED TO US 3 TIMES WHILE TRAVELING THIS SPEED ON A BUSY ROAD. I TRAVEL WITH TWO HANDICAPPED SONS IN WHEELCHAIRS AND THIS HAS BEEN A VERY SCARY EXPERIENCE ALL 3 TIMES. NOBODY CAN TELL US WHAT IS WRONG AND THEY DON'T EVEN KNOW WHERE TO BEGIN TO LOOK. NOW MY BOYS ARE CONFINED AT HOME WITHOUT A VEHICL... Read more
Incident date: Apr 1, 2020
THE CAR RANDOMLY LOSES POWER ALONG WITH THE POWER STEERING AND CUTS OFF. I COULD BE DRIVING FOR 30 MINS AND IT'LL BE JUST FINE THEN OUT OF NO WHERE IT MAY CUT OFF AT STOP LIGHT, WHILE I'M DECELERATING OR EVEN TRYING TO GAS UP. IT HAS CUT OFF NUMEROUS TIMES ON THE HIGHWAY WITHOUT ANY WARNING OR LIGHT AND I'LL ONLY KNOW BY THE SUDDEN LOSS OF POWER STEERING OR NOTICING THE RPM GAUGE DROPPING TO 0. SO... Read more
Incident date: Apr 1, 2020
THE CAR RANDOMLY LOSES POWER ALONG WITH THE POWER STEERING AND CUTS OFF. I COULD BE DRIVING FOR 30 MINS AND IT'LL BE JUST FINE THEN OUT OF NO WHERE IT MAY CUT OFF AT STOP LIGHT, WHILE I'M DECELERATING OR EVEN TRYING TO GAS UP. IT HAS CUT OFF NUMEROUS TIMES ON THE HIGHWAY WITHOUT ANY WARNING OR LIGHT AND I'LL ONLY KNOW BY THE SUDDEN LOSS OF POWER STEERING OR NOTICING THE RPM GAUGE DROPPING TO 0. SO... Read more
Incident date: Apr 1, 2020
THE CAR RANDOMLY LOSES POWER ALONG WITH THE POWER STEERING AND CUTS OFF. I COULD BE DRIVING FOR 30 MINS AND IT'LL BE JUST FINE THEN OUT OF NO WHERE IT MAY CUT OFF AT STOP LIGHT, WHILE I'M DECELERATING OR EVEN TRYING TO GAS UP. IT HAS CUT OFF NUMEROUS TIMES ON THE HIGHWAY WITHOUT ANY WARNING OR LIGHT AND I'LL ONLY KNOW BY THE SUDDEN LOSS OF POWER STEERING OR NOTICING THE RPM GAUGE DROPPING TO 0. SO... Read more
Incident date: May 11, 2020
MY CAR JERKS WHEN ACCELERATING SINCE 2017 OIL CONSTANTLY LINKING FROM OIL COOLER AND FILTER ASSEMBLY HESITATE DURING ACCELERATION. *TR
Incident date: May 11, 2020
MY CAR JERKS WHEN ACCELERATING SINCE 2017 OIL CONSTANTLY LINKING FROM OIL COOLER AND FILTER ASSEMBLY HESITATE DURING ACCELERATION. *TR
CHRYSLER
TOWN AND COUNTRY
(2014) — ENGINE
May 11, 2020
Incident date: Feb 6, 2020
SUDDENLY EXPERIENCED BAD JERKING ABOVE 35 MPH AND FOUND OUT WAS A MISFIRES. REPLACED 2 SPARK PLUGS. MISFIRES STILL OCCURRING WHICH CAN NOW BE FELT WHILE IDLE (JOLT/HICCUPS AND AROUND 50-60 MPH). CAN ALSO HEAR ENGINE TICKING. COMMON WITH 2011-2013 ENGINES AND 2014 ENGINES ARE THE SAME SO EXTENDED WARRANTY SHOULD BE PROVIDED AS WELL. *TR
CHRYSLER
TOWN AND COUNTRY
(2014) — POWER TRAIN
May 11, 2020
Incident date: Feb 6, 2020
SUDDENLY EXPERIENCED BAD JERKING ABOVE 35 MPH AND FOUND OUT WAS A MISFIRES. REPLACED 2 SPARK PLUGS. MISFIRES STILL OCCURRING WHICH CAN NOW BE FELT WHILE IDLE (JOLT/HICCUPS AND AROUND 50-60 MPH). CAN ALSO HEAR ENGINE TICKING. COMMON WITH 2011-2013 ENGINES AND 2014 ENGINES ARE THE SAME SO EXTENDED WARRANTY SHOULD BE PROVIDED AS WELL. *TR
CHRYSLER
TOWN AND COUNTRY
(2015) — POWER TRAIN
May 11, 2020
Incident date: Apr 7, 2020
MY WIFE WAS DRIVING HOME ON THE HIGHWAY, WHEN THE TRANSMISSION STARTED MAKING A WHINING NOISE AND WOULD BARELY MOVE, SO I CHANGED THE FILTER AND FLUID, HELPED FOR ABOUT 500 MILES, THEN DID IT AGAIN, SO I REPLACED THE FILTER AND FLUID AGAIN, AND SAME THING, STARTED DOING IT AGAIN AROUND 500 MILES. *TR
CHRYSLER
TOWN AND COUNTRY
(2015) — POWER TRAIN
May 10, 2020
Incident date: Jan 10, 2020
WHEN I DRIVE IN HIGHWAY AND TRYING TO A FULL STOP BECAUSE OF TRAFFIC THE CAR SHUTS OFF . IN THE STOP SIGN WHEN I MAKE FULL STOP THE CAR JUMPING LOOKS LIKE THE GEAR IS NOT GOING DOWN. EVEN WHEN I DRIVE UP HILL THE GEAR IS NOT GOING UP. *TR
Incident date: May 2, 2020
WHEN UR DRIVING DOWN THE ROAD THE ENGINE JUST SHUTS DOWN LIKE U TURNED OFF THE KEY. IT ISN'T OVER HEATING AND NO CHECK ENGINE LIGHT SO I CANNOT FIGURE OUT WHY IT KEEPS DOING THIS AND IT HAS A NEW BATTERY . I JUST BOUGHT THE CAR. *TR
Incident date: May 2, 2020
WHEN UR DRIVING DOWN THE ROAD THE ENGINE JUST SHUTS DOWN LIKE U TURNED OFF THE KEY. IT ISN'T OVER HEATING AND NO CHECK ENGINE LIGHT SO I CANNOT FIGURE OUT WHY IT KEEPS DOING THIS AND IT HAS A NEW BATTERY . I JUST BOUGHT THE CAR. *TR
Incident date: May 2, 2020
WHEN UR DRIVING DOWN THE ROAD THE ENGINE JUST SHUTS DOWN LIKE U TURNED OFF THE KEY. IT ISN'T OVER HEATING AND NO CHECK ENGINE LIGHT SO I CANNOT FIGURE OUT WHY IT KEEPS DOING THIS AND IT HAS A NEW BATTERY . I JUST BOUGHT THE CAR. *TR
Incident date: Feb 27, 2020
THERE WAS COLD AIR COMING OUT OF THE PASSENGER SIDE AIR VENTS. THIS WOULD TAKE A SIGNIFICANT AMOUNT OF TIME TO DEFROST THE WINDOWS. THE AIR WAS ABOUT AS COLD AS THE STATIC OUTSIDE AIR TEMPERATURE. THE DRIVERS SIDE AIR WOULD EVENTUALLY HEAT UP THE ENTIRE WINDSHIELD TO SAFELY DRIVE. HOWEVER, IF IT WAS BELOW 20F OUTSIDE THE DRIVERS SIDE HEAT WOULD NOT BE HOT ENOUGH TO KEEP THE PASSENGER SIDE WINDOW D... Read more
Incident date: May 8, 2020
WHILE DRIVING CAR SHUT OFF. ALSO WINDSHIELD WIPERS NOT WORKING PROPERLY. *TR
Incident date: May 8, 2020
WHILE DRIVING CAR SHUT OFF. ALSO WINDSHIELD WIPERS NOT WORKING PROPERLY. *TR
Incident date: Feb 18, 2020
WHILE TRAVELING ON ROADWAY THE TRACTION CONTROL LIGHT ILLUMINATES WITH THE SERVICE ENGINE LIGHT. IMMEDIATELY FOLLOWED BY THE SERVICE POWER STEERING WARNING MESSAGE AND THE VEHICLES IS SHUTDOWN BY THE PCM. TOTAL LOSS OF STEERING, POWER, AND CONTROL. THE VEHICLE TURNS OFF AND DISPLAYS A MESSAGE TO PUT THE VEHICLE IN PARK TO START. IT WILL NOT CRANK OR TURNOVER UNLESS YOU DISCONNECT THE BATTERY AND ... Read more
Incident date: Jan 7, 2020
CHRYSLER ISSUED A RECALL BULLETIN ON AUG 30, 2010 "K16 A/T SHIFT INTERLOCK LEVER SPRING"- THE TRANSMISSION GEAR SHIFT LEVER INTERLOCK SPRING RETAINER HOOK MAY BREAK RESULTING IN THE INABILITY TO MOVE THE GEAR SHIFT LEVER OUT OF THE "PARK" POSITION. ALTHOUGH THEY REPLACED THE SHIFTER LOCK SPRING ON MY VEHICLE ON SEPT 2011, THIS REPLACED SPRING IS STILL FRAGILE AND DOES NOT ADDRESS THIS DEFECT RE... Read more
Incident date: Nov 27, 2019
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Incident date: Mar 14, 2020
DRIVER FRONT TURN SIGNAL QUIT WORKING. DRIVER REAR STILL WORKS IT IS NOT THE BULB NO SIGNS OF BROKEN OR BURNT WIRES. CHECKING WEB SITES A LOT OF OWNERS HAVING SAME PROBLEM. NO ONE HAS REASON FOR PROBLEM YET. WHEN USING TURN SIGNAL INDICATOR FLASHES REAL FAST LIKE A BULB BURNED OUT. *TR
Incident date: Aug 14, 2019
AFTER THE RECALL OF JULY 2019 TO ADDRESS ISSUE WITH ROTARY SHIFTER, I STARTED HAVING ISSUE WITH REVERSE NOT ENGAGING, TAKES SEVERAL ATTEMPTS BY TURNING CAR OFF, ETC TO GET IT TO GO INTO REVERSE. HAS BEEN TO DEALER 4 TIMES, NO CHECK ENGINE LIGHT OR CODES, SAID THAT THERE WAS NOTHING THAT THEY COULD DO. I CALLED CHRYSLER CUSTOMER SERVICE AND FILED A COMPLAINT. THEY CONTACTED THE DEALER AND WERE TOLD... Read more
Incident date: Apr 20, 2020
MY 300 THE ENGINE LIGHT CAME ON TOOK TO DEALER TO GET LOOKED AT THEY CHANGED OXYGEN SENSOR THEN ABOUT 2 WEEKS OF OWNING THE CAR MY ENGINE SHUT OFF WHILE DRIVING ON FREEWAY COAST OFF TO THE SHOULDER TO GET OUT OF TRAFFIC WITHOUT BEING HIT (SCARY) YOU HAVE TO COME TO COMPLETE STOP PUT IN PARK FOOT ON BRAKE RESTART PUSH BUTTON TOOK BACK WHERE I BOUGHT THE CAR FAMILY TOYOTA TAKE IT TO DON DAVI... Read more
Incident date: Apr 20, 2020
MY 300 THE ENGINE LIGHT CAME ON TOOK TO DEALER TO GET LOOKED AT THEY CHANGED OXYGEN SENSOR THEN ABOUT 2 WEEKS OF OWNING THE CAR MY ENGINE SHUT OFF WHILE DRIVING ON FREEWAY COAST OFF TO THE SHOULDER TO GET OUT OF TRAFFIC WITHOUT BEING HIT (SCARY) YOU HAVE TO COME TO COMPLETE STOP PUT IN PARK FOOT ON BRAKE RESTART PUSH BUTTON TOOK BACK WHERE I BOUGHT THE CAR FAMILY TOYOTA TAKE IT TO DON DAVI... Read more
Incident date: Apr 20, 2020
MY 300 THE ENGINE LIGHT CAME ON TOOK TO DEALER TO GET LOOKED AT THEY CHANGED OXYGEN SENSOR THEN ABOUT 2 WEEKS OF OWNING THE CAR MY ENGINE SHUT OFF WHILE DRIVING ON FREEWAY COAST OFF TO THE SHOULDER TO GET OUT OF TRAFFIC WITHOUT BEING HIT (SCARY) YOU HAVE TO COME TO COMPLETE STOP PUT IN PARK FOOT ON BRAKE RESTART PUSH BUTTON TOOK BACK WHERE I BOUGHT THE CAR FAMILY TOYOTA TAKE IT TO DON DAVI... Read more
Incident date: May 6, 2020
WHEN PUTTING GAS IN AFTER REMOVING THE PUMP GAS COMES SPRAYING OUT ALL OVER WHOEVER IS FILLING UP THE VEHICLE ON THE SIDE OF MY VEHICLE AND ON THE GROUND THIS IS A SAFELY ISSUE FOR EVERYONE IN THE CAR THE VEHICLE ITSELF AND HOWEVER IS FILLING THE CAR UP AS WELL AS THE GAS STATION THAT YOU ARE FILLING UP AT. IT HAPPENED TODAY AND 1 TIME BEFORE THAT I HAVE HAD THE VEHICLE LESS THEN A MONTH BUT SEE I... Read more
Incident date: May 5, 2020
MY CHRYSLER PACIFICA SHUT OFF TWICE WHILE I WAS DRIVING IN A PKWY. EVERYTHING TURN OFF, ENGINE, DISPLAY EVERYTHING. IT TOOK AROUND A MIN TO TURN BACK ON. AND FIVE MIN AFTER IT MADE A BIG NOISE AND IT SHUT DOWN AGAIN. *TR
Incident date: Apr 17, 2020
QUITE A FEW TIMES NOW I HAVE BEEN DRIVING DOWN THE ROAD COMING TO A STOP AND MY VEHICLE JUST SHUTS OFF. OIL LIFE SAYS 30% BUT THE CAR STILL STALLS AND RUNS ROUGH. I'VE ALMOST BEEN IN 2 COLLISIONS BECAUSE OF THIS, AND I'VE PAID FOR 3 OF THE TOWS. THEY REPLACED MY ECU BUT THE PROBLEM IS STILL HAPPENING.
Incident date: May 3, 2020
WHEN AT A STOP SIGN THE AND THE VEHICLE IS IN DRIVE THE STEERING WHEEL SHAKES RAPIDLY. TURN IT IN A DIFFERENT GEAR IT STOPS. WHEN TRYING TO ACCELERATE IT HAS A DELAY; RPM WILL JUMP AND NOTHING HAPPENS. YOU RELEASE THE GAS AND THE CARS RPM DROPS AND CAR JERKS YOU INTO NEXT GEAR. WITH THIS THE VEHICLE IS UNSAFE WHEN TRYING TO RAPIDLY ACCELERATE. THIS COULD POTENTIALLY CAUSE A WRECK OR A FATALIT... Read more
Incident date: May 3, 2020
WHEN AT A STOP SIGN THE AND THE VEHICLE IS IN DRIVE THE STEERING WHEEL SHAKES RAPIDLY. TURN IT IN A DIFFERENT GEAR IT STOPS. WHEN TRYING TO ACCELERATE IT HAS A DELAY; RPM WILL JUMP AND NOTHING HAPPENS. YOU RELEASE THE GAS AND THE CARS RPM DROPS AND CAR JERKS YOU INTO NEXT GEAR. WITH THIS THE VEHICLE IS UNSAFE WHEN TRYING TO RAPIDLY ACCELERATE. THIS COULD POTENTIALLY CAUSE A WRECK OR A FATALIT... Read more
Incident date: May 3, 2020
WHEN AT A STOP SIGN THE AND THE VEHICLE IS IN DRIVE THE STEERING WHEEL SHAKES RAPIDLY. TURN IT IN A DIFFERENT GEAR IT STOPS. WHEN TRYING TO ACCELERATE IT HAS A DELAY; RPM WILL JUMP AND NOTHING HAPPENS. YOU RELEASE THE GAS AND THE CARS RPM DROPS AND CAR JERKS YOU INTO NEXT GEAR. WITH THIS THE VEHICLE IS UNSAFE WHEN TRYING TO RAPIDLY ACCELERATE. THIS COULD POTENTIALLY CAUSE A WRECK OR A FATALIT... Read more
CHRYSLER
TOWN AND COUNTRY
(2008) — ELECTRICAL SYSTEM
May 4, 2020
Incident date: Jun 15, 2017
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING DRIVE OUT OF THE DRIVEWAY AT THE RESIDENCE, THE VEHICLE STALLED WITH TWO UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE RESTARTED AFTER EACH FAILURE. THE VEHICLE WAS TAKEN TO SOUTHFIELD CHRYSLER (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248)... Read more
CHRYSLER
TOWN AND COUNTRY
(2008) — POWER TRAIN
May 4, 2020
Incident date: Jun 15, 2017
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING DRIVE OUT OF THE DRIVEWAY AT THE RESIDENCE, THE VEHICLE STALLED WITH TWO UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE RESTARTED AFTER EACH FAILURE. THE VEHICLE WAS TAKEN TO SOUTHFIELD CHRYSLER (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248)... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) — VEHICLE SPEED CONTROL
May 4, 2020
Incident date: Jul 15, 2017
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE CRUISE CONTROL FAILED TO DEACTIVATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT AN INVERTED Z WAS DISPLAYED ON THE INSTRUMENT PANEL. AN UNKNOWN DEALER IN BARTOW, FLORIDA WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT THE... Read more
Incident date: Aug 1, 2018
HARD (SLAMMING) SHIFTING WHEN ACCELERATING FROM STOP. FEELS EXACTLY LIKE BEING HIT IN THE REAR.
Incident date: Apr 27, 2020
SO I HAD MY FOOT ON THE BRAKE TO PUNCH IN A NUMBER AT THE CAR WASH AND ALL OF THE SUDDEN THE BRAKE DID SOMETHING BUT MY CAR STARTED ROLLING WHILE IT WAS IN DRIVE WITH MY FOOT ON THE BRAKE SO AND THEN THE BRAKE LIGHT CAME ON AND I HAD TO LIKE LITERALLY PUSH THE BRAKE ALL THE WAY DOWN TO THE FLOORBOARD AND I WOULD TAKE IT OUT OF GEAR AND IT WOULD JUST ROLL WITH MY FOOT ON THE BRAKE SO I TAKE IT TO ... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) — ELECTRICAL SYSTEM
May 1, 2020
Incident date: Dec 1, 2019
I PURCHASED MY VEHICLE IN MARCH OF 2016 FOR THE PURPOSES OF TRANSPORTING 2 DISABLED FAMILY MEMBERS. FIRST, CHECK ENGINE LIGHT WAS COMING ON AND STATED THAT THE CRANKSHAFT SENSOR WE'RE NOT WORKING. WHEN I WOULD DRIVE WHILE DRIVING MY VEHICLE WOULD JUST SHUT OFF I FEARED GETTING HIT BY OTHER VEHICLES. THEN THE FUEL PUMP RELAY WOULD STAY ON AFTER SHUTTING VEHICLE OFF UNTIL IT WOULD DRAIN THE BATTERY.... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) — ENGINE
May 1, 2020
Incident date: Dec 1, 2019
I PURCHASED MY VEHICLE IN MARCH OF 2016 FOR THE PURPOSES OF TRANSPORTING 2 DISABLED FAMILY MEMBERS. FIRST, CHECK ENGINE LIGHT WAS COMING ON AND STATED THAT THE CRANKSHAFT SENSOR WE'RE NOT WORKING. WHEN I WOULD DRIVE WHILE DRIVING MY VEHICLE WOULD JUST SHUT OFF I FEARED GETTING HIT BY OTHER VEHICLES. THEN THE FUEL PUMP RELAY WOULD STAY ON AFTER SHUTTING VEHICLE OFF UNTIL IT WOULD DRAIN THE BATTERY.... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) — FUEL/PROPULSION SYSTEM
May 1, 2020
Incident date: Dec 1, 2019
I PURCHASED MY VEHICLE IN MARCH OF 2016 FOR THE PURPOSES OF TRANSPORTING 2 DISABLED FAMILY MEMBERS. FIRST, CHECK ENGINE LIGHT WAS COMING ON AND STATED THAT THE CRANKSHAFT SENSOR WE'RE NOT WORKING. WHEN I WOULD DRIVE WHILE DRIVING MY VEHICLE WOULD JUST SHUT OFF I FEARED GETTING HIT BY OTHER VEHICLES. THEN THE FUEL PUMP RELAY WOULD STAY ON AFTER SHUTTING VEHICLE OFF UNTIL IT WOULD DRAIN THE BATTERY.... Read more
Incident date: Jan 29, 2017
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE INADVERTENTLY ROLLED. ADDITIONALLY, THERE WAS A CLICKING IN THE STEERING WHEEL WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED WHILE CHANGING GEARS. THE CONTACT STATED THAT THE ACCELERATOR WENT TO THE FLOORBOARD... Read more
Incident date: Jan 29, 2017
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE INADVERTENTLY ROLLED. ADDITIONALLY, THERE WAS A CLICKING IN THE STEERING WHEEL WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED WHILE CHANGING GEARS. THE CONTACT STATED THAT THE ACCELERATOR WENT TO THE FLOORBOARD... Read more