Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,531 complaints for CHRYSLER
Incident date: Aug 22, 2020
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 76 MPH. THE CONTACT STATED AFTER TURNING OFF CRUISE-CONTROL THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CO... Read more
Incident date: Aug 22, 2020
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 76 MPH. THE CONTACT STATED AFTER TURNING OFF CRUISE-CONTROL THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CO... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2018) - UNKNOWN OR OTHER
Aug 24, 2020
Incident date: Aug 11, 2020
I BUY THE NEW CAR ON 2019, THE CAR HAD 25000 MILES , THE FIRST TIME , THE CAR CAN NOT DRIVE SMOOTH , LOOK LIKE SOMETHING IS WRONG, I TOOK THE CAR TO THE DEALER AND THEY CHECKED AND THEY SAID THE CAR IS OK, THE SECOND TIME , I DROVE THE CAR ON 91 FREEWAY FROM WEST TO EAST, THE CAR SHUT DOWN AND CAN NOT MOVE ANYTHING, I CALLED THE TOW COMPANY TO TOW THE CAR TO DEALER MOSS BROS RIVERSIDE, AFTER 4 DAY... Read more
Incident date: Aug 21, 2020
AS I WAS DRIVING, ALL THE WARNING LIGHTS CAME ON. I PULLED OVER PLACED THE CAR IN PARK, BUT THE CAR WAS STUCK IN THE RUN POSITION BUT WAS NOT RUNNING. I DISCONNECTED THE BATTERY VIA THE NEGATIVE TERMINAL AND PROCEEDED TO RECONNECT IT. I HAVE POWER TO THE EXTERIOR AND INTERIOR LIGHTS GAS AND TRUNK DOOR, BUT NOTHING AS FAR AS CLUSTER PANEL OR STARTER BUTTON. I PLACED THE CAR IN NEUTRAL AND PULLED IT... Read more
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT OVER TIME THE DOOR PANEL LIFTED AND SEPARATED FROM THE DOOR FRAME CAUSING THE LOCKING MECHANISM TO MALFUNCTION ON OCCASIONS. THE FAILURE AFFECTED THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS ... Read more
Incident date: Aug 23, 2020
TL* THE CONTACT OWNS A 2009 CHRYSLER SEBRING. THE CONTACT PARKED THE VEHICLE AND TOOK THE KEYS OUT OF THE IGNITION AND STARTED TO EXIT THE VEHICLE HOWEVER, THE VEHICLE STARTED TO ROLL AWAY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND REMAINED WITH THE BRAKE PEDAL DEPRESSED UNTIL THE TOW TRUCK ARRIVED TO TOW THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT NOT DIAGNOSED. THE MANUFACT... Read more
Incident date: Aug 23, 2020
TL* THE CONTACT OWNS A 2009 CHRYSLER SEBRING. THE CONTACT PARKED THE VEHICLE AND TOOK THE KEYS OUT OF THE IGNITION AND STARTED TO EXIT THE VEHICLE HOWEVER, THE VEHICLE STARTED TO ROLL AWAY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND REMAINED WITH THE BRAKE PEDAL DEPRESSED UNTIL THE TOW TRUCK ARRIVED TO TOW THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT NOT DIAGNOSED. THE MANUFACT... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) - ELECTRONIC STABILITY CONTROL (ESC)
Aug 24, 2020
Incident date: Sep 25, 2019
I HAVE HAD TO REPLACE THE TIPM TWICE IN THE 1 YEAR I OWNED THE VEHICLE. FIRST ISSUE I HAD WAS WITH THE VEHICLE NOT STARTING AFTER MANY ATTEMPTS WHILE IN A UNDESIRABLE LOCATION. THE SECOND TIME THE TIPM WAS REPLACED WAS AFTER MY HEADLIGHTS WOULD EITHER WORK OR NOT WORK AND SOMETIMES ONLY ONE HEADLIGHT WOULD TURN ON. IT WAS SPORADIC. THIS COULD LEAD TO SAFETY ISSUES.
CHRYSLER
TOWN AND COUNTRY
(2010) - ELECTRICAL SYSTEM
Aug 24, 2020
Incident date: Sep 25, 2019
I HAVE HAD TO REPLACE THE TIPM TWICE IN THE 1 YEAR I OWNED THE VEHICLE. FIRST ISSUE I HAD WAS WITH THE VEHICLE NOT STARTING AFTER MANY ATTEMPTS WHILE IN A UNDESIRABLE LOCATION. THE SECOND TIME THE TIPM WAS REPLACED WAS AFTER MY HEADLIGHTS WOULD EITHER WORK OR NOT WORK AND SOMETIMES ONLY ONE HEADLIGHT WOULD TURN ON. IT WAS SPORADIC. THIS COULD LEAD TO SAFETY ISSUES.
CHRYSLER
TOWN AND COUNTRY
(2010) - UNKNOWN OR OTHER
Aug 24, 2020
Incident date: Sep 25, 2019
I HAVE HAD TO REPLACE THE TIPM TWICE IN THE 1 YEAR I OWNED THE VEHICLE. FIRST ISSUE I HAD WAS WITH THE VEHICLE NOT STARTING AFTER MANY ATTEMPTS WHILE IN A UNDESIRABLE LOCATION. THE SECOND TIME THE TIPM WAS REPLACED WAS AFTER MY HEADLIGHTS WOULD EITHER WORK OR NOT WORK AND SOMETIMES ONLY ONE HEADLIGHT WOULD TURN ON. IT WAS SPORADIC. THIS COULD LEAD TO SAFETY ISSUES.
CHRYSLER
TOWN AND COUNTRY
(2011) - ELECTRICAL SYSTEM
Aug 24, 2020
Incident date: Aug 10, 2020
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE FAILURE OCCURRED, HE WAS UNABLE TO RESTART THE VEHICLE. DUE TO THE FAILURE, THE CONTACT INITIALLY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC; THE VEHICLE WAS THEN TOWED TO HIS RESIDENCE. THE CONTACT CALLED THE MANUFACTURER AND... Read more
Incident date: Aug 22, 2020
PUSH BUTTON IS NOT WORKING CAR STARTS SOMETIME MESSAGE ON DASHBOARD SAYS CAR IS WARMING WAIT TO START WHEN YOU PUSH THE BREAK IN TO START THE CAR THE BRAKE IS SUPER HARD LIKE THERE IS NO POWER GETTING TO IT
Incident date: Aug 21, 2020
I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWICE BECAUSE THE AUTOMATIC START STOP SYSTEM FAILED TO WORK. I PICKED IT UP LAST NIGHT. I STOPPED IN A LEFT HAND TURN LANE. THE ENGINE STOPPED. WHEN I TOOK MY FOOT OFF THE BRAKE NOTHING HAPPENED. IT DID NOT RESTART. I HAD TO PUT THE CAR IN PARK AND COMPLETELY RESTART THE ENGINE TO GET IT TO COME ON. LUCKILY I WAS NOT IN A DANGEROUS POINT IN THE INTERSECTI... Read more
Incident date: Aug 15, 2020
INSTRUMENT PANEL INCLUDING ALL GAUGES FLASH AND THEN TURN OFF WHILE DRIVING. AFTER A LITTLE WHILE THEY COME IN ON BUT WHILE THEY ARE OFF, THERE IS NO WAY TO KNOW HOW FAST THE VEHICLE IS MOVING. THIS HAS HAPPENED WHILE THE VEHICLE IS IN MOTION WHILE IN A RURAL AREA, ALSO ON A HIGHWAY AND IN THIS INSTANCE THE INSTRUMENT PANEL WAS OFF FOR 2 MINUTES AND IT HAS HAPPENED ON A REGULAR ROADWAY. I HAVE A ... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Aug 21, 2020
Incident date: Sep 1, 2019
THE PASSENGERS SIDE SLIDING DOOR BUZZES WHEN UNLOCKING, LOCKING, OR OPENING THE CORD. I KNOW MANY PEOPLE WITH THE SAME PROBLEM AND CHRYSLER MUST KNOW THIS IS A PROBLEM.
Incident date: Aug 7, 2020
THE CAR DIES WHILE DRIVING DOWN THE HIGHWAY
Incident date: Aug 7, 2020
THE CAR DIES WHILE DRIVING DOWN THE HIGHWAY
Incident date: Jan 6, 2020
WHENEVER I DO A QUICK ACCELERATION, MY CHECK ENGINE LIGHT COMES ON AND THE CAR TEMPORARILY LOSE POWER. WHEN THE CAR LOSE POWER, I CANNOT CONTROL IT, WHICH IS VERY DANGEROUS. WHEN THE CHECK ENGINE LIGHT COMES ON NO CODES ARE STORED. ALSO, I HAVE EXPERIENCE THIS PROBLEM WHILE SITTING AT A RED LIGHT. FOR THE MOST PART, THIS PROBLEM MOSTLY OCCUR DURING ACCELERATION. I HAVE HAD THE SPARK PLUGS RE... Read more
Incident date: Jun 1, 2020
HARD SHIFTS WITH ROUTINE DRIVING. TRANSMISSION SLAMS INTO GEAR EVEN DURING LIGHT ACCELERATION.
CHRYSLER
TOWN AND COUNTRY
(2011) - FUEL/PROPULSION SYSTEM
Aug 20, 2020
Incident date: Aug 20, 2020
THE VEHICLES BATTERY DIED DUE TO A FAULTY TIPM. AFTER A JUMP START IT WILL RUN BUT ONCE THE VEHICLE IS OFF AND SITTING FOR LESS THAN AN HOUR THE VEHLICE WILL TURN OVER, DIE, THEN WILL CRANK AND NOT TURN OVER FOR A WHILE. THIS IS THE FIRST TIME THIS IS HAPPENING WITH THIS VEHICLE IT HAS A LITTLE LET THAN 70,000 MILES.
CHRYSLER
TOWN AND COUNTRY
(2012) - UNKNOWN OR OTHER
Aug 19, 2020
Incident date: Jan 1, 2020
I HAVE A 2012 CHRYSLER TOWN & COUNTRY. ITS STARTED INTERMITTENTLY NOT SHIFTING OUT OF PARK. I CAN SHUT IT OFF AND TURN IT BACK ON THEN IT WILL WORK. SOMETIMES I HAVE TO RESTART IT A FEW TIMES BEFORE IT WILL WORK. THIS HAPPENS WHETHER IT IS INITIALLY PARKED AND NOT RUNNING, OUR IF ITS ALREADY RUNNING AND I PUT IT INTO PARK AND TRY TO PUT IT BACK INTO DRIVE (SUCH AS PUTTING IN PARK TO WAIT ON A TRAI... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) - SEATS
Aug 19, 2020
Incident date: Jun 15, 2020
MY 20123 CHRYSLER TOWN AND COUNTRY HAS AN ACTIVE HEAD RESTRAINT HEADREST. IT MOVES FORWARD IN AN ACCIDENT TO LESSEN THE LIKELIHOOD OF WHIPLASH. MY DRIVER'S SIDE HEADREST DEPLOYED (SNAPPED INTO THE FORWARD POSITION) WHILE THE CAR WAS PARKED AND TURNED OFF. I WAS PICKING UP A BAG FROM BEHIND THE DRIVER'S SEAT WHEN THIS HAPPENED. IT WAS STARTLING TO SAY THE LEAST. I WAS NOT HURT, BUT I HAVE READ... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) - SEATS
Aug 19, 2020
Incident date: Aug 18, 2020
ACTIVE HEAD RESTRAINT ON FRONT PASSENGER SEAT DEPLOYED UNEXPECTEDLY WITH NO CAUSE OR WARNING. VEHICLE WAS STATIONARY.
Incident date: Aug 19, 2020
WHILE TURNING INTO A PARKING LOT THE VEHICLE STALLED OUT
CHRYSLER
TOWN AND COUNTRY
(2014) - UNKNOWN OR OTHER
Aug 19, 2020
Incident date: Aug 19, 2020
WILL NOT CRANK OR TURNOVER. WORKED FINE 9:00 PM NIGHT BEFORE. NEXT MORNING IT WILL NOT START.
CHRYSLER
TOWN AND COUNTRY
(2014) - SEATS
Aug 19, 2020
Incident date: Jun 24, 2020
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CENTER SEAT HEADREST FAILED TO REMAIN UPRIGHT, INSTEAD POINTING TOWARD THE FRONT WINDSHIELD. THE CONTACT CALLED EARNHARDT CHRYSLER DODGE JEEP RAM DEALER LOCATED AT 1521 E. DRIVERS WAY, GILBERT, AZ 85297, AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STAT... Read more
Incident date: Jul 15, 2020
TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE STALLED AND SHUTOFF WHILE DRIVING. THE CONTACT STATED THAT THE WHEEL LOCKED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE GREENWAY DODGE CHRYSLER JEEP RAM LOCATED AT 9051 E COLONIAL DR, ORLANDO, FL 32817, WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART WAS DAMAGED IN THE DASHBOARD WITH THE IGNI... Read more
Incident date: Jul 26, 2020
MISFIRING AFTER SPARK PLUGS HAVE BEEN CHANGED. COIL WAS CHECKED AS WELL AS INJECTOR PULSE, WHICH WERE FINE. ENGINE LIGHTS STAYS ON AND MISFIRING HAPPENS WHEN CAR IS IDLE.
Incident date: Jul 26, 2020
MISFIRING AFTER SPARK PLUGS HAVE BEEN CHANGED. COIL WAS CHECKED AS WELL AS INJECTOR PULSE, WHICH WERE FINE. ENGINE LIGHTS STAYS ON AND MISFIRING HAPPENS WHEN CAR IS IDLE.
Incident date: Jun 27, 2019
CHRYSLER. CONSUMER WRITES IN REGARDS TO ALIGNMENT ISSUES WITH THE VEHICLE. CONSUMER STATES THAT CAR PULLS TO THE RIGHT WHILE DRIVING. *LD THE CONSUMER STATED THE DEALER ATTEMPTED TO REPAIR THE VEHICLE ON MULTIPLE OCCASIONS. THE MANUFACTURER COULD NOT DUPLICATE THE FAILURE. *JS
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2020) - ELECTRICAL SYSTEM
Aug 19, 2020
Incident date: Aug 9, 2020
TL* THE CONTACT OWNS A 2020 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V334000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH POWAY CHRYSLER JEEP DODGE DEALER (13811 POWAY ROAD, POWAY, CA 92064), ... Read more
Incident date: Aug 1, 2020
I TOOK THE VEHICLE AFTER PURCHASE TO THE SHOP TO LOOK OVER AND SELLER AGREED THAT HE WOULD COVER THE COST FOR "SENSOR" ISSUE AS HE STATED! THE CAR NEEDS A CAMSHAFT AND DUE TO THE AGE OF THE VEHICLE THE MECHANIC STATED IF THAT PART IS REPLACED IT WILL POSSIBLY NEED A TRANSMISSION AS WELL AS A NEW ENGINE. THEREFORE THE REPAIRS WOULD EXCEED THE VALUE OF THE VEHICLE OR NOT WORK AT ALL AND WASTE ALL TH... Read more
Incident date: Aug 1, 2020
I TOOK THE VEHICLE AFTER PURCHASE TO THE SHOP TO LOOK OVER AND SELLER AGREED THAT HE WOULD COVER THE COST FOR "SENSOR" ISSUE AS HE STATED! THE CAR NEEDS A CAMSHAFT AND DUE TO THE AGE OF THE VEHICLE THE MECHANIC STATED IF THAT PART IS REPLACED IT WILL POSSIBLY NEED A TRANSMISSION AS WELL AS A NEW ENGINE. THEREFORE THE REPAIRS WOULD EXCEED THE VALUE OF THE VEHICLE OR NOT WORK AT ALL AND WASTE ALL TH... Read more
Incident date: Jul 1, 2020
TL* THE CONTACT OWNS A 2015 CHRYSLER 300. THE CONTACT STATED THAT THE SUSPENSION AND ALIGNMENT WERE OFF ON THE FRONT AND REAR WHEELS. THE FAILURE CAUSED THE CONTACT TO REPLACE THE TIRES TWICE WITHIN A YEAR DUE TO EXCESSIVE TREADWEAR. THE CONTACT STATED THAT THE TIRES WERE CAMBERED OUT MORE TO THE RIGHT INSTEAD OF STRAIGHT AND FLUSHED WITH THE VEHICLE. THE DEALER MARTY CANCILA DODGE CHRYSLER JEEP R... Read more
Incident date: Jul 1, 2020
TL* THE CONTACT OWNS A 2015 CHRYSLER 300. THE CONTACT STATED THAT THE SUSPENSION AND ALIGNMENT WERE OFF ON THE FRONT AND REAR WHEELS. THE FAILURE CAUSED THE CONTACT TO REPLACE THE TIRES TWICE WITHIN A YEAR DUE TO EXCESSIVE TREADWEAR. THE CONTACT STATED THAT THE TIRES WERE CAMBERED OUT MORE TO THE RIGHT INSTEAD OF STRAIGHT AND FLUSHED WITH THE VEHICLE. THE DEALER MARTY CANCILA DODGE CHRYSLER JEEP R... Read more
Incident date: Jul 5, 2020
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE IN REVERSE THE VEHICLE SUDDENLY WENT INTO SELF PARKING MODE AND CRASHED INTO A SECOND VEHICLE. AFTER THE INCIDENT, THE CONTACT NOTICED THE SELF PARKING SENSOR LIGHT WAS ILLUMINATED. ALSO DURING THE INCIDENT, THE PRE-COLLISION BRAKING SYSTEM DID NOT ACTIVATE TO PREVENT THE VEHICLE FROM CRASHING INTO THE SECOND VEHICLE. NO ... Read more
Crash
CHRYSLER
TOWN AND COUNTRY
(2010) - AIR BAGS
Aug 18, 2020
Incident date: Mar 16, 2017
PAYLESS AUTO SALES IN TACOMA, WASHINGTON SOLD THE VAN TO ME. CHRYSLER IN TACOMA ALSO BAKERSFIELD, CALIFORNIA FAILED TO REPAIR THE AIR BAGS, AND MOST OF THE REPAIRS THEY PERFORMED.
CHRYSLER
TOWN AND COUNTRY
(2014) - SEATS
Aug 18, 2020
Incident date: Aug 1, 2020
DRIVERS SEAT PROBLEM. ACTIVE HEADREST RESTRAINT FAULTY THE PLASTIC RETENTION TABS HOLDING THE METAL BAR IN PLACE SPONTANEOUSLY BROKE ,THE METAL TEETH WERE STILL LOCKED DOWN ON THE BAR SHOWING IT DIDN'T DEPLOY, JUST THE PLASTIC TABS BROKE. THIS CAUSED THE HEADREST TO 'ACTIVATE' AND MOVE FORWARD. THIS IS A SAFETY ISSUE. VEHICLE WAS PARKED IN DRIVEWAY. NO INJURIES AS NO ONE IN THE CAR.
Incident date: Aug 9, 2020
THE CAR SHIFT TO NEUTRAL IN THE MIDDLE OF THE ROAD WHILE DRIVING AND SLOWS DOWN. THE LIGHT COMES ON IN STATES THAT SERVICE TRANSMISSION SERVICE BRAKE SYSTEM SERVICE PARKING BRAKE. WHEN YOU PUT THE DB SCANNER ON IT IT SAYS THAT A WHEEL SENSOR IS THE ONLY PROBLEM. WHEN A NEW WHEEL SENSORS PUT ON THERE THE SAME PROBLEM RECURRS.
Incident date: Aug 9, 2020
THE CAR SHIFT TO NEUTRAL IN THE MIDDLE OF THE ROAD WHILE DRIVING AND SLOWS DOWN. THE LIGHT COMES ON IN STATES THAT SERVICE TRANSMISSION SERVICE BRAKE SYSTEM SERVICE PARKING BRAKE. WHEN YOU PUT THE DB SCANNER ON IT IT SAYS THAT A WHEEL SENSOR IS THE ONLY PROBLEM. WHEN A NEW WHEEL SENSORS PUT ON THERE THE SAME PROBLEM RECURRS.
Incident date: Aug 9, 2020
THE CAR SHIFT TO NEUTRAL IN THE MIDDLE OF THE ROAD WHILE DRIVING AND SLOWS DOWN. THE LIGHT COMES ON IN STATES THAT SERVICE TRANSMISSION SERVICE BRAKE SYSTEM SERVICE PARKING BRAKE. WHEN YOU PUT THE DB SCANNER ON IT IT SAYS THAT A WHEEL SENSOR IS THE ONLY PROBLEM. WHEN A NEW WHEEL SENSORS PUT ON THERE THE SAME PROBLEM RECURRS.
Incident date: Mar 30, 2020
2015 CHRYSLER 200. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING. *LD *JS
Incident date: Jun 4, 2020
UPON TAKING A THE VEHICLE TO A MECHANIC, I WAS INFORMED THE SUBFRAME WHICH SUPPORTS THE ENGINE IS RUSTING TO THE POINT IT WILL NOT HOLD THE ENGINE CAUSING CATASTROPHIC FAILURE. I HAVE BECOME AWARE CHRYSLER IS AWARE OF THE FUTURE FAILURE AND WILL NOT FIX IT.
Incident date: Jun 4, 2020
UPON TAKING A THE VEHICLE TO A MECHANIC, I WAS INFORMED THE SUBFRAME WHICH SUPPORTS THE ENGINE IS RUSTING TO THE POINT IT WILL NOT HOLD THE ENGINE CAUSING CATASTROPHIC FAILURE. I HAVE BECOME AWARE CHRYSLER IS AWARE OF THE FUTURE FAILURE AND WILL NOT FIX IT.
CHRYSLER
TOWN AND COUNTRY
(2015) - POWER TRAIN
Aug 17, 2020
Incident date: Aug 16, 2020
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING AT A DRIVE THRU, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE DRIVER STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO DRIVE TO A NEARBY PARKING LOT AND PARK THE VEHICLE. THE DRIVER CALLED THE CONTACT SO HE COULD CONTINUE DRIVING THE VEHICLE TO THE... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - ENGINE
Aug 17, 2020
Incident date: Aug 16, 2020
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING AT A DRIVE THRU, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE DRIVER STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO DRIVE TO A NEARBY PARKING LOT AND PARK THE VEHICLE. THE DRIVER CALLED THE CONTACT SO HE COULD CONTINUE DRIVING THE VEHICLE TO THE... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - POWER TRAIN
Aug 17, 2020
Incident date: Aug 15, 2020
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 65 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT'S WIFE WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE HIGHWAY. THE CONTACT'S WIFE WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT MOVE FORWARD. DUE TO THE FAI... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - STRUCTURE:BODY
Aug 16, 2020
Incident date: Jul 17, 2020
ONE DAY THE REAR DRIVERS SIDE DOOR WOULDN'T OPEN IN OUR 2016 TOWN AND COUNTRY.. IT COULDN'T BE LOCKED, UNLOCKED, OR OPENED MANUALLY. TWO WEEKS LATER THE REAR PASSENGERS DOOR STARTED MAKING THE SAME NOISE. I TOOK IT TO THE DEALERSHIP, AND THE MECHANIC STATED THAT THIS WAS A COMMON PROBLEM WITH THIS PARTICULAR MAKE AND MODEL. I WAS TOLD THE ACTUATORS WOULD NEED TO BE REPLACED IN BOTH DOORS ($1000)... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - UNKNOWN OR OTHER
Aug 16, 2020
Incident date: Aug 13, 2020
WHILE DRIVING OR SITTING STILL ALL THE INDICATOR LIGHTS JUST COME ON IF YOU WERE STARING THE VECHICLE FOR THE FIRST TIME,IF YOU TURN THE CAR OFF IT WILL NOT START BACK UP IF YOU TAKE THE KEY OUT OF THE IGNITION THE WARNING BUZZER STARTS RINGING AND THE REMOTE WILL NOT WORK.ALSO THE CHECK ENGINE LIGHT STAYS ON FOR DAYS I HAD IT AT THE DEALER AND THEY COULD NOT FIND ANYTHING. THE TOWN& COUNTY HAD A ... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Aug 16, 2020
Incident date: Aug 16, 2020
THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK AND WHEN THE VAN IS OPENED IT BUZZES IN THE DRIVERS SIDE SLIDING DOOR. BOTH ISSUES WERE DISCOVERED WHEN THE VAN IS STAIONARY. THE FIRST ISSUE WAS DISCOVERED ABOUT 2 MONTHS AGO AND THE SECOND ISSUE WAS DISCOVERED ON 8-16-20. THIS IS A MAJOR CONCERN WITH KIDS BEING IN THE VEHICLE, AND NOT KNOWING IF THE DOORS MIGHT BECOME LOCKED TRAPPING THE KIDS RIDING ... Read more