Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,531 complaints for CHRYSLER
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND CHECK ENGINE WARNING LIGHT WERE ILLUMINATED. ADDITIONALLY, THE BRAKE PEDAL WAS FIRM, REQUIRING EXTRA EFFORT TO DEPRESS. THE CONTACT TOOK THE VEHICLE TO BOLES AUTOMOTIVE SERVICE CENTER, LLC (354 UNION CEMETERY RD SW, CONCORD, NC 28027, (704) 792-1005) WHO REPLACED THE BRAKES AND COMPLETED AN AIR BAG RELA... Read more
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND CHECK ENGINE WARNING LIGHT WERE ILLUMINATED. ADDITIONALLY, THE BRAKE PEDAL WAS FIRM, REQUIRING EXTRA EFFORT TO DEPRESS. THE CONTACT TOOK THE VEHICLE TO BOLES AUTOMOTIVE SERVICE CENTER, LLC (354 UNION CEMETERY RD SW, CONCORD, NC 28027, (704) 792-1005) WHO REPLACED THE BRAKES AND COMPLETED AN AIR BAG RELA... Read more
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND CHECK ENGINE WARNING LIGHT WERE ILLUMINATED. ADDITIONALLY, THE BRAKE PEDAL WAS FIRM, REQUIRING EXTRA EFFORT TO DEPRESS. THE CONTACT TOOK THE VEHICLE TO BOLES AUTOMOTIVE SERVICE CENTER, LLC (354 UNION CEMETERY RD SW, CONCORD, NC 28027, (704) 792-1005) WHO REPLACED THE BRAKES AND COMPLETED AN AIR BAG RELA... Read more
Incident date: Jan 2, 2018
I PURCHASED THE CAR ON SEPTEMBER 23RD, 2017, WITH APPROXIMATELY $42,000 MILLS. IN JANUARY 2018, I BEGAN HAVING SOME HEADLIGHTS, AIRBAGS, AND ENGINE LIGHTS ISSUES. I TOOK IT TO THE CAR DEALERSHIP SERVICE TO GET A HEADLIGHT BULB REPLACEMENT, AN AIRBAG CHECK, AND ENGINE RESET. THREE MONTHS LATER, THE SAME ISSUES OCCUR WITH THE AIRBAG LIGHT GOING ON AND OFF, AND THE HEADLIGHT BULB NEEDED ANOTHER REPLA... Read more
Incident date: Jan 2, 2018
I PURCHASED THE CAR ON SEPTEMBER 23RD, 2017, WITH APPROXIMATELY $42,000 MILLS. IN JANUARY 2018, I BEGAN HAVING SOME HEADLIGHTS, AIRBAGS, AND ENGINE LIGHTS ISSUES. I TOOK IT TO THE CAR DEALERSHIP SERVICE TO GET A HEADLIGHT BULB REPLACEMENT, AN AIRBAG CHECK, AND ENGINE RESET. THREE MONTHS LATER, THE SAME ISSUES OCCUR WITH THE AIRBAG LIGHT GOING ON AND OFF, AND THE HEADLIGHT BULB NEEDED ANOTHER REPLA... Read more
Incident date: Aug 15, 2020
I PURCHASED THIS CAR NEW OFF THE DEALERSHIP SHOWROOM IN SUMMER OF 2017. A COUPLE DAYS AFTER HAVING IT, I WAS DRIVING DOWN A STREET IN MY HOMETOWN AND THE VEHICLE JUST SHUT COMPLETELY OFF. I WAS IN THE MIDDLE OF TRAFFIC AND BEGAN TO PANIC BECAUSE I DIDN'T WANT TO GET INTO AN ACCIDENT. I TOOK THE CAR TO THE DEALERSHIP AND THEY 'FIXED' THE ISSUE. SHORTLY AFTER, WHILE AT A STOP LIGHT, THE CAR SHUT OF... Read more
Incident date: Aug 15, 2020
I PURCHASED THIS CAR NEW OFF THE DEALERSHIP SHOWROOM IN SUMMER OF 2017. A COUPLE DAYS AFTER HAVING IT, I WAS DRIVING DOWN A STREET IN MY HOMETOWN AND THE VEHICLE JUST SHUT COMPLETELY OFF. I WAS IN THE MIDDLE OF TRAFFIC AND BEGAN TO PANIC BECAUSE I DIDN'T WANT TO GET INTO AN ACCIDENT. I TOOK THE CAR TO THE DEALERSHIP AND THEY 'FIXED' THE ISSUE. SHORTLY AFTER, WHILE AT A STOP LIGHT, THE CAR SHUT OF... Read more
Incident date: Aug 15, 2020
I PURCHASED THIS CAR NEW OFF THE DEALERSHIP SHOWROOM IN SUMMER OF 2017. A COUPLE DAYS AFTER HAVING IT, I WAS DRIVING DOWN A STREET IN MY HOMETOWN AND THE VEHICLE JUST SHUT COMPLETELY OFF. I WAS IN THE MIDDLE OF TRAFFIC AND BEGAN TO PANIC BECAUSE I DIDN'T WANT TO GET INTO AN ACCIDENT. I TOOK THE CAR TO THE DEALERSHIP AND THEY 'FIXED' THE ISSUE. SHORTLY AFTER, WHILE AT A STOP LIGHT, THE CAR SHUT OF... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - STRUCTURE:BODY
Aug 30, 2020
Incident date: Jun 1, 2019
THE LOCK ACTUATOR FOR THE PASSENGER SIDE REAR DOOR STOPPED FUNCTIONING PROPERLY. THE DOOR LOCK STUCK IN THE LOCKED POSITION AND THE DOOR COULD NOT BE OPENED. A BODY SHOP GOT THE ACTUATOR UNSTUCK, BUT WITHIN A FEW DAYS IT WAS STUCK AGAIN, THIS TIME IN THE UNLOCKED POSITION. I STARTED RESEARCHING THE PROBLEM ONLINE AND FOUND A WAY TO GET THE LOCK UNSTUCK AND I USED THAT TRICK WHEN IT STUCK IN THE L... Read more
Incident date: Aug 30, 2020
I WAS DRIVING ON THE HIGHWAY AND THE PASSENGER SIDE SAFETY HEADREST SPONTANEOUSLY DEPLOYED. THERE WAS NO IMPACT TO THE VEHICLE WHICH WOULD CAUSE THIS. AFTER INSPECTION OF THE HEADREST I NOTICED BROKEN PIECES OF PLASTIC IN THE MECHANISM.
Incident date: Aug 12, 2020
HEAD REST DEPLOYED ON IT'S OWN AND THERE WAS NO ACCIDENT, NO BAGS WERE DEPLOYED , AND THE CAR WAS PARKED . WENT TO A DEALER AND HE WAS NO HELP.THE THING IS I DID NOTHING T CAUSE IT TO DEPLOY. IF I WERE DRIVING IT WOULD HAVE CAUSE A ACCIDENT BY HITTIG MY HEAD.
Incident date: Aug 28, 2020
USED CAR FOR A HOUR OR TWO WENT HOME FOR 2 HOURS AND WENT OUT TO USE THE CAR AGAIN AND THE VEHICLE ELECTRICAL SYSTEM SEEMS TO HAVE A SHORT AND THE CAR HAS NO POWER WHAT SO EVER. RECENTLY HAD INTERMITTENT ELECTRIC ISSUES THE THE DRIVERS ELECTRIC SEAT NOT WORKING AND THEN WORKING AGAIN.
Incident date: Aug 28, 2020
USED CAR FOR A HOUR OR TWO WENT HOME FOR 2 HOURS AND WENT OUT TO USE THE CAR AGAIN AND THE VEHICLE ELECTRICAL SYSTEM SEEMS TO HAVE A SHORT AND THE CAR HAS NO POWER WHAT SO EVER. RECENTLY HAD INTERMITTENT ELECTRIC ISSUES THE THE DRIVERS ELECTRIC SEAT NOT WORKING AND THEN WORKING AGAIN.
Incident date: Aug 28, 2020
THE VEHICLE DOES WHEN IN REVERSE AND YOU STEP ON THE ACCELERATOR. GAS GAUGE READS EMPTY EVEN WITH FUEL IN IT AND FLUCTUATES BETWEEN EMPTY AND FULL. VEHICLE STALLS WHEN GOING AROUND A CORNER OR COMING TO A STOP.. FOUL SMELL COMING FROM THE EXHAUST INTO THE CAB. ALL DASH GAUGES GO OFF. CHECK ENGINE LIGHT IS ON. RECEIVED TWO DIFFERENT CODES 1) O2 SENSOR BAD & 2) P1861.
Incident date: Aug 28, 2020
THE VEHICLE DOES WHEN IN REVERSE AND YOU STEP ON THE ACCELERATOR. GAS GAUGE READS EMPTY EVEN WITH FUEL IN IT AND FLUCTUATES BETWEEN EMPTY AND FULL. VEHICLE STALLS WHEN GOING AROUND A CORNER OR COMING TO A STOP.. FOUL SMELL COMING FROM THE EXHAUST INTO THE CAB. ALL DASH GAUGES GO OFF. CHECK ENGINE LIGHT IS ON. RECEIVED TWO DIFFERENT CODES 1) O2 SENSOR BAD & 2) P1861.
CHRYSLER
TOWN AND COUNTRY
(2014) - SEATS
Aug 29, 2020
Incident date: Aug 27, 2020
EARLY ON/ABOUT AUGUST 27, 2020 I WENT OUT TO MY CHRYSLER T&C , PARKED OVERNIGHT IN MY HOME'S DRIVEWAY, AND DISCOVERED THAT THE FRONT PASSENGER SEAT HEADREST HAD DEPLOYED. THE VEHICLE HAD NOT BEEN INVOLVED IN ANY INCIDENTS OF SUDDEN CONTACT WITH ANY OTHER VEHICLE OR OBJECT. EXAMINATION OF THE VEHICLE EXTERIOR SHOWS ZERO EVIDENCE OF ANY CONTACT WITH ANOTHER OBJECT ON ANY OF THE OUTSIDE SURFACES. ... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - STRUCTURE:BODY
Aug 29, 2020
Incident date: Aug 28, 2020
REAR PASSENGER SIDE DOOR DOES NOT LATCH PROPERLY SOME OF THE TIME. MOST THE TIMES IT DOES IT WHEN THE VEHICLE IS STATIONARY. BUT HAS HAPPENED WHEN I HIT A BUMP DRIVING DOWN THE ROAD.
Incident date: Apr 29, 2020
STOPPED AT A LIGHT, VEHICLE STARTED ACCELERATING UNTIL 3000 RPM FOR 2 SECONDS WHILE ONLY BRAKE WAS PRESSED.
Incident date: Aug 24, 2020
BATTERY FAILURE OF BOTH BATTERIES WITH ANY ADVANCED WARNING VIA ICON IN THE DASHBOARD. I WAS ON AN EXIT RAMP OFF A BUST PARKWAY WITH HUSBAND, DAUGHTER, AND 2 GRANDDAUGHTERS IN THE CAR. MY HUSBAND AND I ARE SENIORS. DEAD CAR. HAZARDS DIDN'T EVEN WORK. KIDS CLIMBED OVER THE SEATS TO GET OUT THE FRONT DOOR. SLIDING DOORS DIDN'T WORK. SCARY OCCURRENCE. COULD HAVE BEEN FAR WORSE IF I WAS GOING 6... Read more
Incident date: Aug 28, 2020
MY CAR CRANKS AND STARTS, THEN DIES ABOUT 2 SECONDS LATER. AFTER SEVERAL TRIES, IT USUALLY STARTS. HOWEVER, I HAVE HAD IT INTO A CHRYSLER DEALER TWICE WITHOUT THEM FINDING ANYTHING WRONG. IT USUALLY DECIDES TO RUN JUST FINE WHILE IN THE SHOP. IT WILL OFTEN GO FOR A FEW MONTHS, THEN START REPEATING THIS SCENARIO. THIS HAS BEEN ON-GOING FOR ABOUT A YEAR.
Incident date: Aug 28, 2020
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE TRANSMISSION SEIZED IN NEUTRAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.
CHRYSLER
TOWN AND COUNTRY
(2015) - ELECTRICAL SYSTEM
Aug 28, 2020
Incident date: May 10, 2017
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND STOP MONITORING SYSTEM MALFUNCTIONED AND FAILED TO ILLUMINATE IN THE MIRRORS. THE AUDIBLE BEEPING SOUND WAS ALSO INOPERABLE WHILE ANOTHER VEHICLE WAS APPROACHING. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,00... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - LANE DEPARTURE: BLIND SPOT DETECTION
Aug 28, 2020
Incident date: May 10, 2017
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND STOP MONITORING SYSTEM MALFUNCTIONED AND FAILED TO ILLUMINATE IN THE MIRRORS. THE AUDIBLE BEEPING SOUND WAS ALSO INOPERABLE WHILE ANOTHER VEHICLE WAS APPROACHING. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,00... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - UNKNOWN OR OTHER
Aug 28, 2020
Incident date: Aug 2, 2020
REAR EVAPORATOR CORE CORRODED AND LEAKED. NEEDED REPLACEMENT AS THE AC WAS NO LONGER WORKING. 69,000 MILES. BOTH THE REPAIR SHOP (MIDAS) AND AN AUTO DEALER CONFIRMED THAT THIS IS A COMMON PROBLEM - AND BOTH INDEPENDENTLY COMMENTED ON BAD DESIGN - THAT THE CORE IS DIRECTLY EXPOSED TO ROAD SALT AND UNDERCARRIAGE MOISTURE, FOSTERING CORROSION. REPAIR COST WAS $849.72.
Incident date: Aug 26, 2020
THE ANTI LOCK BREAK AND ELECTRONIC STABILITY CONTROL LIGHTS COME ON. WHEN THIS HAPPENS SPEED CONTROL IS DEACTIVATED. ACCORDING TO THE DEALERSHIP, IT IS AN ISSUE WITH THE SENSORS, AS I HAVE HAD TWO OF THESE REPLACED OVER THE PAST 6 MONTHS. MY ACCOUNT MANAGER MADE THE COMMENT TO JUST "REPLACE" ALL OF THEM AS THIS IS A REGULAR PROBLEM. THE COST IS EXCESSIVE, COMING IN AT $400 PER SENSOR. THE LIG... Read more
Incident date: Aug 26, 2020
THE ANTI LOCK BREAK AND ELECTRONIC STABILITY CONTROL LIGHTS COME ON. WHEN THIS HAPPENS SPEED CONTROL IS DEACTIVATED. ACCORDING TO THE DEALERSHIP, IT IS AN ISSUE WITH THE SENSORS, AS I HAVE HAD TWO OF THESE REPLACED OVER THE PAST 6 MONTHS. MY ACCOUNT MANAGER MADE THE COMMENT TO JUST "REPLACE" ALL OF THEM AS THIS IS A REGULAR PROBLEM. THE COST IS EXCESSIVE, COMING IN AT $400 PER SENSOR. THE LIG... Read more
Incident date: Aug 26, 2020
THE ANTI LOCK BREAK AND ELECTRONIC STABILITY CONTROL LIGHTS COME ON. WHEN THIS HAPPENS SPEED CONTROL IS DEACTIVATED. ACCORDING TO THE DEALERSHIP, IT IS AN ISSUE WITH THE SENSORS, AS I HAVE HAD TWO OF THESE REPLACED OVER THE PAST 6 MONTHS. MY ACCOUNT MANAGER MADE THE COMMENT TO JUST "REPLACE" ALL OF THEM AS THIS IS A REGULAR PROBLEM. THE COST IS EXCESSIVE, COMING IN AT $400 PER SENSOR. THE LIG... Read more
Incident date: Aug 26, 2020
THERE IS A RECALL ON THIS CAR BUT CHRYSLER WILL NOT COVER REPAIRS BE CAUSE IT WAS IN AN ACCIDENT CAR IS IN VERY GOOD CONDITION. IT IS A REBUILT SALVAGE AND THE REGISTRATION IS IN CT. I THINK THEY ARE RESPONSIBLE FOR REPAIRS BECAUSE AIR BAG WAS NEVER DEPLOYED ON PASS SIDE. FAR RIGHT FRONT AND UNDERCARRIAGE ON LNCIDENT REPORT ONLY. ALSO CONTROL MODULES FOR CRUISE CONTROL WILL NOT ALLOW YOU TO TURN I... Read more
Incident date: Aug 26, 2020
THERE IS A RECALL ON THIS CAR BUT CHRYSLER WILL NOT COVER REPAIRS BE CAUSE IT WAS IN AN ACCIDENT CAR IS IN VERY GOOD CONDITION. IT IS A REBUILT SALVAGE AND THE REGISTRATION IS IN CT. I THINK THEY ARE RESPONSIBLE FOR REPAIRS BECAUSE AIR BAG WAS NEVER DEPLOYED ON PASS SIDE. FAR RIGHT FRONT AND UNDERCARRIAGE ON LNCIDENT REPORT ONLY. ALSO CONTROL MODULES FOR CRUISE CONTROL WILL NOT ALLOW YOU TO TURN I... Read more
Incident date: Aug 26, 2020
THERE IS A RECALL ON THIS CAR BUT CHRYSLER WILL NOT COVER REPAIRS BE CAUSE IT WAS IN AN ACCIDENT CAR IS IN VERY GOOD CONDITION. IT IS A REBUILT SALVAGE AND THE REGISTRATION IS IN CT. I THINK THEY ARE RESPONSIBLE FOR REPAIRS BECAUSE AIR BAG WAS NEVER DEPLOYED ON PASS SIDE. FAR RIGHT FRONT AND UNDERCARRIAGE ON LNCIDENT REPORT ONLY. ALSO CONTROL MODULES FOR CRUISE CONTROL WILL NOT ALLOW YOU TO TURN I... Read more
Incident date: Jul 14, 2020
SINCE I LEASED THE VEHICLE, THE SCREEN OF THE RADIO DON'T WORK PROPERLY, THE AUTOMATIC DOORS SOMETIMES DON'T WORK, THE AUTOMATIC DOORS LOCK DON'T WORK PROPERLY EITHER AND THE TRANSMISSION DO A HARSH KICK. I HAVE BEEN REPORTING TO CHRYSLER THE CONDITIONS AND MALFUNCTIONS OF THE VEHICLE AND THEY HAVE NEVER FIXED, ALWAYS SAYS THAT EVERYTHING IS OK. I HAVE TO DRIVE AND PAY A LEMON CAR WITH NO REMEDY... Read more
Incident date: Jul 14, 2020
SINCE I LEASED THE VEHICLE, THE SCREEN OF THE RADIO DON'T WORK PROPERLY, THE AUTOMATIC DOORS SOMETIMES DON'T WORK, THE AUTOMATIC DOORS LOCK DON'T WORK PROPERLY EITHER AND THE TRANSMISSION DO A HARSH KICK. I HAVE BEEN REPORTING TO CHRYSLER THE CONDITIONS AND MALFUNCTIONS OF THE VEHICLE AND THEY HAVE NEVER FIXED, ALWAYS SAYS THAT EVERYTHING IS OK. I HAVE TO DRIVE AND PAY A LEMON CAR WITH NO REMEDY... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) - ELECTRICAL SYSTEM
Aug 27, 2020
Incident date: Aug 19, 2020
UPPER TOP ENGINE CAMSHAFT ROLLERS ARE DEFECTIVE ALSO ELECTRONICA FUEL INJECTION PROBLEMS FOLLOWED BY FAULTY DASH TEMPERATURE GAUGE ALSO DRIVER SIDE SEAT HAS A DEFECTIVE LEFT SIDE MOTOR WITH FAULTY SEAT BELT HOLDER
CHRYSLER
TOWN AND COUNTRY
(2012) - ENGINE
Aug 27, 2020
Incident date: Aug 19, 2020
UPPER TOP ENGINE CAMSHAFT ROLLERS ARE DEFECTIVE ALSO ELECTRONICA FUEL INJECTION PROBLEMS FOLLOWED BY FAULTY DASH TEMPERATURE GAUGE ALSO DRIVER SIDE SEAT HAS A DEFECTIVE LEFT SIDE MOTOR WITH FAULTY SEAT BELT HOLDER
CHRYSLER
TOWN AND COUNTRY
(2012) - SEATS
Aug 27, 2020
Incident date: Aug 19, 2020
UPPER TOP ENGINE CAMSHAFT ROLLERS ARE DEFECTIVE ALSO ELECTRONICA FUEL INJECTION PROBLEMS FOLLOWED BY FAULTY DASH TEMPERATURE GAUGE ALSO DRIVER SIDE SEAT HAS A DEFECTIVE LEFT SIDE MOTOR WITH FAULTY SEAT BELT HOLDER
CHRYSLER
TOWN AND COUNTRY
(2012) - ENGINE
Aug 27, 2020
Incident date: Aug 19, 2020
TAPPING NOISE COMING FROM TOP OF ENGINE DIAGNOSIS MULTI CAM SHAFT ROLLERS
CHRYSLER
TOWN AND COUNTRY
(2012) - FUEL/PROPULSION SYSTEM
Aug 27, 2020
Incident date: Aug 19, 2020
TAPPING NOISE COMING FROM TOP OF ENGINE DIAGNOSIS MULTI CAM SHAFT ROLLERS
Incident date: Mar 18, 2020
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHILE APPROACHING AN INTERSECTION WITHOUT WARNING SMOKE APPEARED UNDER THE HOOD. THE CONTACT GOT OUT THE VEHICLE TURN THE VEHICLE OFF AND BACK ON HOWEVER FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE... Read more
Crash
Fire
Incident date: Aug 24, 2020
DRIVER 1 PARKED CAR IN GARAGE AFTER 2 HOUR DRIVE. DRIVER 2 ENTERED CAR ABOUT 20 MINUTES LATER AND FOUND DRIVER HEADREST HAD EXPLODED IN CAR. HEADREST WAS RAISED SEVERAL INCHES HIGHER. THE PADDED PORTION WAS PUSHED FORWARD SEVERAL INCHES AND WAS SEPARATED INTO 2 PIECES EXPOSING INTERIOR OF HEADREST EXPOSED. RESETTING ONLINE STEPS FAILED - BROKEN PLASTIC PIECE EXPOSED. DEALER REPAIR ESTIMATE IS... Read more
Incident date: Aug 19, 2020
WHILE APPROACHING A STOP SIGN AND ALMOST COMPLETELY STOPPED THE ENGINE REVVED AND CAUSED THE VEHICLE TO ENTER THE INTERSECTION BEFORE I COULD STOP IT. THE ENGINE RETURNED TO IDLE A FEW SECONDS LATER. FORTUNATELY THERE WAS NO OTHER TRAFFIC AT THIS TIME. THE SECOND TIME THIS PROBLEM OCCURRED I WAS STOPPING AT A RED LIGHT AND ALMOST COMPLETELY STOPPED WHEN THE ENGINE REVVED. I HAD TO APPLY CONSIDERAB... Read more
Incident date: Aug 24, 2020
TL* THE CONTACT'S HUSBAND OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE WHEN DEPRESSING THE BRAKE PEDAL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY FOUND NO DEFECTS WITH THE VEHICLE. SOON AFTER THE INSPECTION, THE CONTACT THEN STATED THAT HER DAUGHTER HAD INFORMED HER ... Read more
Incident date: Aug 24, 2020
TL* THE CONTACT'S HUSBAND OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE WHEN DEPRESSING THE BRAKE PEDAL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY FOUND NO DEFECTS WITH THE VEHICLE. SOON AFTER THE INSPECTION, THE CONTACT THEN STATED THAT HER DAUGHTER HAD INFORMED HER ... Read more
Incident date: Aug 24, 2020
TL* THE CONTACT'S HUSBAND OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE WHEN DEPRESSING THE BRAKE PEDAL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY FOUND NO DEFECTS WITH THE VEHICLE. SOON AFTER THE INSPECTION, THE CONTACT THEN STATED THAT HER DAUGHTER HAD INFORMED HER ... Read more
Incident date: Aug 24, 2020
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT THE VEHICLE FAILED TO COME TO A STOP. THE VEHICLE KEPT DRIVING AND SUDDENLY MADE A STOP ALONG WITH A JERK BUT NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED THE PEARL CHRYSLER JEEP DODGE RAM DEALER AND SCHEDULED AN APPOINTMENT. THE MANUFACTURE... Read more
Incident date: Feb 14, 2018
THE PACIFICA HAS A STALLING PROBLEM WHEN TAKING OFF. THEN IT JERKS INTO GEAR REALLY BAD . THIS PROBLEM HAS BEEN ON GOING. DEALERSHIP SUPPOSEDLY HAD FIXED THE PROBLEM, WHEN THE VEHICLE WAS UNDER WARRANTY. IT NOW IS OUT OF WARRANTY AND THE PROBLEM IS STILL THERE.
Incident date: Feb 14, 2018
THE PACIFICA HAS A STALLING PROBLEM WHEN TAKING OFF. THEN IT JERKS INTO GEAR REALLY BAD . THIS PROBLEM HAS BEEN ON GOING. DEALERSHIP SUPPOSEDLY HAD FIXED THE PROBLEM, WHEN THE VEHICLE WAS UNDER WARRANTY. IT NOW IS OUT OF WARRANTY AND THE PROBLEM IS STILL THERE.
Incident date: Aug 24, 2020
ONCE I TURN ON THE CAR THE AIRBAG LIGHT GOES ON AND OFF CONSTANTLY
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Aug 25, 2020
Incident date: Jul 7, 2020
PASSENGER REAR DOOR BUZZES WHEN YOU UNLOCK THE DOORS.
Incident date: May 19, 2020
CAR WAS IN PARK ON DRIVEWAY ON A HILL, WHEN I WAS CLIMBING IN CAR DROPPED FROM PARK TO REVERSE AND STARTED ROLLING BACK DOWN THE DRIVEWAY. MY LEFT FOOT WAS STILL OUT OF THE CAR THE DRIVERS SIDE TIRE CAUGHT MY LEFT FOOT AND I WAS DRAGGED OUT OF THE CAR. I WAS SEVERELY INJURED, OPEN FRACTURE OF RIGHT ANKLE, LARGE AND DEEP LACERATION BEHIND RIGHT KNEE, EIGHT BROKEN RIBS RIGHT SIDE AND A COLLAPSED LU... Read more
1 injured
CHRYSLER
TOWN AND COUNTRY
(2014) - SEATS
Aug 24, 2020
Incident date: Aug 20, 2020
WHILE DRIVING THE DRIVER SIDE HEADREST DEPLOYED HITTING ME IN THE HEAD. I WAS TRAVELING AT ABOUT 40 MILES PER HOUR ON A STATE HIGHWAY.