Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,120 complaints for CHRYSLER
Incident date: Feb 19, 2015
AIR BAGS CAME OUT WITH METAL FRAGMENTS SHOOTING OUT AND I AND MY SIGNIFICANT OTHER WAS INJURED THE VEHICLE WAS IN MOTION IT WAS BLACK ICE AND I SLIDE THOSE AIRBAGS COULD HAVE PUT MY EYES OUT. *TR
Crash
2 injured
Incident date: Feb 19, 2015
AIR BAGS CAME OUT WITH METAL FRAGMENTS SHOOTING OUT AND I AND MY SIGNIFICANT OTHER WAS INJURED THE VEHICLE WAS IN MOTION IT WAS BLACK ICE AND I SLIDE THOSE AIRBAGS COULD HAVE PUT MY EYES OUT. *TR
Crash
2 injured
Incident date: Jun 29, 2020
MY CAR TRIES TO ACCELERATE WHEN COMING TO A STOP. IT RANDOMLY LOSES POWER. DOES FINE ON HIGHWAYS SO FAR. IT ONLY HAS ISSUES WHEN IT INVOLVED GEARS SHIFTING. I TOOK IT TO A SHOP AND THEY SAID IT WAS DANGEROUS TO DRIVE. THEY SAID IT WAS NOT A TRANSMISSION ISSUE LIKE THE DEALERSHIP SHOP SAID. IT WAS A WAITING ISSUE. LIKELY ASSOCIATED WITH THE RECALL I'VE HAD THIS SHOP "FIX" TWICE.
Incident date: Jun 29, 2020
MY CAR TRIES TO ACCELERATE WHEN COMING TO A STOP. IT RANDOMLY LOSES POWER. DOES FINE ON HIGHWAYS SO FAR. IT ONLY HAS ISSUES WHEN IT INVOLVED GEARS SHIFTING. I TOOK IT TO A SHOP AND THEY SAID IT WAS DANGEROUS TO DRIVE. THEY SAID IT WAS NOT A TRANSMISSION ISSUE LIKE THE DEALERSHIP SHOP SAID. IT WAS A WAITING ISSUE. LIKELY ASSOCIATED WITH THE RECALL I'VE HAD THIS SHOP "FIX" TWICE.
Incident date: Mar 2, 2019
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND SHIFTING FROM SECOND TO THIRD GEAR, WITHOUT WARNING, THE VEHICLE JERKED BACKWARD THEN FORWARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THREE SEPARATE CHRYSLER DEALERS; ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL 32808), AIRPORT CHRYSLER DODGE JEEP ... Read more
Incident date: Nov 19, 2019
THE STEERING WHEEL IS POINTED TO THE LEFT ALL THE TIME. *TR
Incident date: Jun 8, 2020
TL* THE CONTACT OWNS A 2017 CHRYSLER 300. THE CONTACT STATED THE DRIVER'S SIDE REAR AND PASSENGER SIDE FRONT DOOR PANEL WERE DETACHED FROM THE DOOR FRAME. THE VEHICLE WAS TAKEN TO TEXAN DODGE CHRYSLER JEEP RAM 18555 EASTEX FWY, HUMBLE, TX 77338 (281) 973-3844, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR PANEL NEEDED TO BE REPLACED DUE TO HEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACT... Read more
Incident date: Jun 27, 2020
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE STEERING BECAME DIFFICULT TO MANEUVER. THERE WAS AN ABNORMAL ODOR OF RADIATOR FLUID DETECTED IN THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WENT TO THE RESIDENCE, AND DIAGNOSED THAT THE HEAD GASKET WAS BLOWN. THE VEHICLE WAS NOT REPAIRED.... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — UNKNOWN OR OTHER
Jun 29, 2020
Incident date: Jun 29, 2020
KEY WILL NOT COME OUT AND THE SHIFTER HAS HUNG UP AND FAIL TO MOVE. *TR
Incident date: May 16, 2020
TRANSMISSION WILL ONLY GO INTO 9TH GEAR AND ENGAGE AT SPEEDS UP TO 61 MPH, IF IT DOWNSHIFTS TO GO UP A HILL IT WILL NEVER EVER GO BACK INTO 9TH GEAR AGAIN UNLESS YOU SLOW DOWN TO 61 MPH THEN SLOWLY ACCELERATE TO GET IT TO STAY IN 9TH TOP GEAR? I TOOK IT TO CHRYSLER DEALER AND THEY SAID WELL YOU MIGHT NEVER SEE 9TH GEAR THAT'S HOW THEY RUN. THIS IS NOT ACCEPTABLE, CHRSYLER NEEDS A UPDATE TO ITS PRO... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) — ENGINE
Jun 26, 2020
Incident date: Jun 18, 2020
AT 61,609 MILES "THE TORQUE CONVERTER CAME APART" RUINING THE TRANSMISSION. THE VEHICLE WOULD NOT ENGAGE IN GEAR; WHEN DRIVING IT WOULD NOT STAY IN GEAR. THIS OCCURRED WITHOUT WARNING WHILE I WAS ON THE ROAD AND ALMOST CAUSED AN ACCIDENT SINCE THE VEHICLE SLOWED DOWN SUDDENLY AND WITHOUT WARNING. IN ADDITION TO NEEDING A NEW TRANSMISSION, I WAS TOLD THE "COMBO COOLER" ALSO NEEDED REPLACED. *TR
CHRYSLER
TOWN AND COUNTRY
(2016) — POWER TRAIN
Jun 26, 2020
Incident date: Jun 18, 2020
AT 61,609 MILES "THE TORQUE CONVERTER CAME APART" RUINING THE TRANSMISSION. THE VEHICLE WOULD NOT ENGAGE IN GEAR; WHEN DRIVING IT WOULD NOT STAY IN GEAR. THIS OCCURRED WITHOUT WARNING WHILE I WAS ON THE ROAD AND ALMOST CAUSED AN ACCIDENT SINCE THE VEHICLE SLOWED DOWN SUDDENLY AND WITHOUT WARNING. IN ADDITION TO NEEDING A NEW TRANSMISSION, I WAS TOLD THE "COMBO COOLER" ALSO NEEDED REPLACED. *TR
Incident date: Feb 10, 2020
VEHICLE WAS NOT SHIFTING INTO PARK, TOOK IT TO A CHRYSLER DEALERSHIP AND WAS TOLD ALL RECALLS WERE COMPLETED. TOOK MY VEHICLE TO A LOCAL MECHANIC WHO HAS SHOWN ME PROOF MY VEHICLE STILL HAS A RECALL ON THE TRANSMISSION/TRANSFER CASE. WHENEVER I WOULD START IT AND SHIFT TO DRIVE OR REVERSE I CAN NO LONGER SHIFT INTO BACK INTO PARK. I HAVE TO ENGAGE THE PARKING BRAKE, PUSH THE START/STOP BUTTON TO K... Read more
Incident date: Jun 26, 2020
BOTH AC ACTUATOR KEEP GOING OUT INTERMITTENTLY AND EVEN AFTER REPLACING CONTINUES TO, WHICH RESULTS IN UNABLE TO CHANGE THE TEMPERATURE. TOOK IT TO A MECHANIC POSSIBLE SOMETHING IS WRONG WITH THE FACTORY WIRE HARNESS. THIS HAPPENS EVERY DAY, BOTH ACTUATORS DON'T SEEM TO WORK AT THE SAME TIME. HAPPENS WHEN IN MOTION OR STATIONARY. *TR
Incident date: Jun 19, 2020
IM PURCHASE THIS CAR WITH SOMEONE ELSE INFORMATION. MY REAL NAME IS [XXX].MY FISICAL ADDRESS IS [XXX] .IM GET AUTO LOAN WITH FRAUD INFO..IM STILL HAVE THE CAR. I WANT TO BACK TO THE DEALERS SHOP BUT IM AFRAID..PLEASE HELP ME TO RETURNING THIS CAR..PLATE # [XXX] NEVADA CA. VIN # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Incident date: Jun 25, 2020
NO INCIDENT INFO OF RECALLS POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE ELECTRICAL SYSTEM: SOFTWARE POWER TRAIN: AXLE ASSEMBLY:AXLE SHAFT. *TR
Incident date: Jun 25, 2020
NO INCIDENT INFO OF RECALLS POWER TRAIN AUTOMATIC TRANSMISSION CONTROL MODULE ELECTRICAL SYSTEM: SOFTWARE POWER TRAIN: AXLE ASSEMBLY:AXLE SHAFT. *TR
Incident date: Jun 25, 2020
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT'S DAUGHTER PULLED OVER TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED EXCEED 10 MPH. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER OFFERED NO ADDITIONAL AS... Read more
Incident date: Jun 25, 2020
TURNING ON YOUR AIR CONDITIONER TO MAXIMUM OFTEN MAY CAUSE BACTERIA GROWTH DUE TO THE EXCESS WATER THAT IS DRIPPING IN YOUR UNIT'S TRUE THAT IN HIGH HUMIDITY ENVIRONMENTS THAT MOLD CAN BUILD ON EVAPORATOR COILS AND CAUSE AN ODOR, ESPECIALLY IF THE VAN SITS FOR A COUPLE OF DAYS BETWEEN DRIVES. I MAKE IT A PRACTICE OF TURNING OFF THE A/C THE LAST FEW BLOCKS ON THE WAY HOME TO BLOW SOME WARM AIR THRO... Read more
Fire
Incident date: Jun 15, 2020
ENGINE KEEPS SHUTTING OFF IN TRAFFIC, AT STOP SIGN. CHECK ENGINE LIGHT KEEPS COMING ON AND OFF. CAR SHUT OFF ON ME IN MIDDLE OF TRAFFIC WHICH PUT ME AT RISK FOR BEING IN A BAD ACCIDENT. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I FEAR FOR MY STAY EVERYTIME I'M DRIVING MY VEHICLE. *TR
Incident date: Jun 8, 2020
SAME ISSUE AS THIS RECALL: NHTSA CAMPAIGN ID: 16V529000 BUT BEING TOLD THEY WON'T FIX IT. *TR
Incident date: Jun 23, 2020
SERVICE AIRBAG SYSTEM LIGHT CONTINUES TO COME ON EVERY TIME I GET IT FIXED COMES ON AS SOON AS I INCREASE SPEED OR HIT A BUMP IN THE ROAD. I'VE GOTTEN IT FIXED ATLEAST 4TIMES ALREADY. *TR
Incident date: Jun 10, 2020
FIRST IT WAS MY TRANSMISSION SKIPPING,THAN MY CAR KEEP SKIPPING GRASP, NOW IT'S LOCK IN NEUTRAL MY BACK TIRES WILL NOT MOVE. *TR
Incident date: Jun 10, 2020
FIRST IT WAS MY TRANSMISSION SKIPPING,THAN MY CAR KEEP SKIPPING GRASP, NOW IT'S LOCK IN NEUTRAL MY BACK TIRES WILL NOT MOVE. *TR
Incident date: Jun 10, 2020
FIRST IT WAS MY TRANSMISSION SKIPPING,THAN MY CAR KEEP SKIPPING GRASP, NOW IT'S LOCK IN NEUTRAL MY BACK TIRES WILL NOT MOVE. *TR
Incident date: Jun 10, 2020
REAR CONVERTIBLE WINDOW FELL OUT SITTING IN DRIVEWAY ON A HOT DAY 85 DEGREES F. I HAD TO GLUE IT BACK IN TEMPORALLY TO KEEP OUTSIDE ELEMENTS OUT. *TR
Incident date: May 17, 2020
WHILE DRIVING ON INTERSTATE RT 80 I EXPERIENCED A LOUD NOISE AND SMOKE AND FLAMES WERE COMING FROM THE ENGINE. PULLED OVER AND GOT MYSELF AND MY GRANDDAUGHTER OUT OF HER CAR SEAT. THE ENGINE CONTINUED TO BURN UNTIL THE FIRE DEPT COME. *TR
Fire
Incident date: May 17, 2020
WHILE DRIVING ON INTERSTATE RT 80 I EXPERIENCED A LOUD NOISE AND SMOKE AND FLAMES WERE COMING FROM THE ENGINE. PULLED OVER AND GOT MYSELF AND MY GRANDDAUGHTER OUT OF HER CAR SEAT. THE ENGINE CONTINUED TO BURN UNTIL THE FIRE DEPT COME. *TR
Fire
Incident date: May 17, 2020
WHILE DRIVING ON INTERSTATE RT 80 I EXPERIENCED A LOUD NOISE AND SMOKE AND FLAMES WERE COMING FROM THE ENGINE. PULLED OVER AND GOT MYSELF AND MY GRANDDAUGHTER OUT OF HER CAR SEAT. THE ENGINE CONTINUED TO BURN UNTIL THE FIRE DEPT COME. *TR
Fire
CHRYSLER
TOWN AND COUNTRY
(2015) — SEATS
Jun 24, 2020
Incident date: Jun 1, 2020
ACTIVE HEADREAST HAS DEPLOYED DUE TO BROKEN PLASTIC MOUNT FOR RETAINING PIN. VEHICLE WAS STORED IN CARPORT WHEN MALFUNCTION OCCURRED. *TR
CHRYSLER
TOWN AND COUNTRY
(2016) — ELECTRICAL SYSTEM
Jun 24, 2020
Incident date: Apr 1, 2020
DOOR ACTUATORS ARE DEFECTIVE AND MAKE BUZZING NOISES. AS ACTUATORS CONTINUE TO FAIL, WE FEAR OPERATION OF DOORS COULD ALSO FAIL POSING A SERIOUS SAFETY PROBLEM! MANY PEOPLE ARE REPORTING THE SAME PROBLEM. VERY EXPENSIVE TO FIX. THIS IS AN ELECTRICAL ENGINEERING DEFECT. IT SHOULD BE RESOLVED WITH NEW, NON-DEFECTIVE ACTUATORS BY CHRYSLER. FOR NOW, OUR TOWN & COUNTRY IS STATIONARY WITH ENGINE O... Read more
Incident date: Jun 6, 2020
WHILE DRIVING OR ACCELERATING, THE CHECK CHARGING SYSTEM LIGHT POPS UP ON DASH SCREEN AND WILL SHUT OFF, NOT BEING ABLE TO DRIVE. *TR
Incident date: Jun 6, 2020
WHILE DRIVING OR ACCELERATING, THE CHECK CHARGING SYSTEM LIGHT POPS UP ON DASH SCREEN AND WILL SHUT OFF, NOT BEING ABLE TO DRIVE. *TR
Incident date: Jun 6, 2020
WHILE DRIVING OR ACCELERATING, THE CHECK CHARGING SYSTEM LIGHT POPS UP ON DASH SCREEN AND WILL SHUT OFF, NOT BEING ABLE TO DRIVE. *TR
CHRYSLER
TOWN AND COUNTRY
(2011) — ELECTRICAL SYSTEM
Jun 23, 2020
Incident date: Jun 23, 2020
WIFE WAS DRIVING. THEN ENGINE WENT TO FULL THROTTLE, WOULD NOT SLOW DOWN. SHE RODE THE BRAKES ALL THE WAY HOME, SWITCHED FROM NEUTRAL TO DRIVE, VAN WOULD JUMP INTO GEAR WHEN SHE WOULD SHIFT BACK TO DRIVE, FELT LIKE BRAKES WERE NOT WORKING WELL ENOUGH (PROBABLY GLAZED). ALMOST WRECKED, COULD HARDLY STOP. VERY DANGEROUS SITUATION. *TR
CHRYSLER
TOWN AND COUNTRY
(2011) — ENGINE
Jun 23, 2020
Incident date: Jun 23, 2020
WIFE WAS DRIVING. THEN ENGINE WENT TO FULL THROTTLE, WOULD NOT SLOW DOWN. SHE RODE THE BRAKES ALL THE WAY HOME, SWITCHED FROM NEUTRAL TO DRIVE, VAN WOULD JUMP INTO GEAR WHEN SHE WOULD SHIFT BACK TO DRIVE, FELT LIKE BRAKES WERE NOT WORKING WELL ENOUGH (PROBABLY GLAZED). ALMOST WRECKED, COULD HARDLY STOP. VERY DANGEROUS SITUATION. *TR
CHRYSLER
TOWN AND COUNTRY
(2011) — FUEL/PROPULSION SYSTEM
Jun 23, 2020
Incident date: Jun 23, 2020
WIFE WAS DRIVING. THEN ENGINE WENT TO FULL THROTTLE, WOULD NOT SLOW DOWN. SHE RODE THE BRAKES ALL THE WAY HOME, SWITCHED FROM NEUTRAL TO DRIVE, VAN WOULD JUMP INTO GEAR WHEN SHE WOULD SHIFT BACK TO DRIVE, FELT LIKE BRAKES WERE NOT WORKING WELL ENOUGH (PROBABLY GLAZED). ALMOST WRECKED, COULD HARDLY STOP. VERY DANGEROUS SITUATION. *TR
Incident date: Jun 23, 2020
WHEN I FUEL MY CAR TO FULL I START TO DRIVE AND IT STALLS AND WILL NOT RESTART. I BROUGHT IT TO THE DEALER AND THEY SAID IT IS DUE TO A FAULTY GAS TANK WHICH IS COVERED UNDER A LIFETIME WARRANTY EXTENSION U.S. D-14-05. THEY ALSO SAID THAT IT IS POSSIBLE THAT WHEN THEY REMOVE AND REPLACE THE TANK THAT THE EXHAUST FLEX PIPES COULD BREAK WHICH WOULD REQUIRE THEM TO HAVE TO REPLACE THE PIPES AND THE... Read more
Incident date: May 20, 2020
THE STEERING AXLE ATTACH TO THE RACK OF PINION KEEP COMING OFF. WHEN THAT HAPPEN THE WHEEL FELL TO THE GROUND. IN MY CAR THIS IS THE 3RD TIME THAT HAPPEN. *TR
Incident date: May 20, 2020
THE STEERING AXLE ATTACH TO THE RACK OF PINION KEEP COMING OFF. WHEN THAT HAPPEN THE WHEEL FELL TO THE GROUND. IN MY CAR THIS IS THE 3RD TIME THAT HAPPEN. *TR
Incident date: Jun 23, 2020
CONVERTIBLE TOP REAR WINDOW SEPARATED FROM THE TOP. CALLED CHRYSLER CUSTOMER CARE. NOTHING THEY COULD DO. NO WARRANTY. NO RECALL. IN MOTION WHEN SEPARATED ON RURAL ROAD. *TR
Incident date: Jun 23, 2020
CONVERTIBLE TOP REAR WINDOW SEPARATED FROM THE TOP. CALLED CHRYSLER CUSTOMER CARE. NOTHING THEY COULD DO. NO WARRANTY. NO RECALL. IN MOTION WHEN SEPARATED ON RURAL ROAD. *TR
Incident date: Jun 23, 2020
CONVERTIBLE TOP REAR WINDOW SEPARATED FROM THE TOP. CALLED CHRYSLER CUSTOMER CARE. NOTHING THEY COULD DO. NO WARRANTY. NO RECALL. IN MOTION WHEN SEPARATED ON RURAL ROAD. *TR
CHRYSLER
TOWN AND COUNTRY
(2012) — SERVICE BRAKES
Jun 22, 2020
Incident date: May 31, 2020
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 10-25 MPH, A SQUISHING SOUND WAS HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO TRUCK FARM OF EASLEY (296 CALHOUN MEMORIAL HWY, EASLEY, SC 29640, (864) 220-1811) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE ... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) — ELECTRICAL SYSTEM
Jun 22, 2020
Incident date: Apr 5, 2020
MY 2013 TOWN N COUNTRY VAN IS HAVING AN OVERHEATING PROBLEM AND NOW I HAVE BEEN TOLD IT HAS BLOWN HEAD GASKETS AND NEEDS A POSSIBLE NEW MOTOR. IT IS ONLY 7 YEARS OLD HOW IS THIS POSSIBLE. IT HAS NOT BEEN MISUSED. *TR
CHRYSLER
TOWN AND COUNTRY
(2013) — ENGINE
Jun 22, 2020
Incident date: Apr 5, 2020
MY 2013 TOWN N COUNTRY VAN IS HAVING AN OVERHEATING PROBLEM AND NOW I HAVE BEEN TOLD IT HAS BLOWN HEAD GASKETS AND NEEDS A POSSIBLE NEW MOTOR. IT IS ONLY 7 YEARS OLD HOW IS THIS POSSIBLE. IT HAS NOT BEEN MISUSED. *TR
CHRYSLER
TOWN AND COUNTRY
(2014) — ELECTRICAL SYSTEM
Jun 22, 2020
Incident date: Jun 21, 2020
VAN TURNED OFF AND WOULD CRANK BUT NOT START. HAPPENED AT RANDOM TIMES UNTIL IT WOULD NOT START AT ALL. WAS TOWED FOR REPAIR, WE HAD TO REPLACE THE TIPM. NOW ONLY A COUPLE WEEKS LATER THE VAN, AGAIN, WILL ONLY CRANK BUT NOT START. *TR
CHRYSLER
TOWN AND COUNTRY
(2014) — UNKNOWN OR OTHER
Jun 22, 2020
Incident date: Jun 21, 2020
VAN TURNED OFF AND WOULD CRANK BUT NOT START. HAPPENED AT RANDOM TIMES UNTIL IT WOULD NOT START AT ALL. WAS TOWED FOR REPAIR, WE HAD TO REPLACE THE TIPM. NOW ONLY A COUPLE WEEKS LATER THE VAN, AGAIN, WILL ONLY CRANK BUT NOT START. *TR
CHRYSLER
TOWN AND COUNTRY
(2015) — POWER TRAIN
Jun 22, 2020
Incident date: Jun 22, 2020
WHILE DRIVING AT APPROXIMATELY 25 MPH, I LOST ALL POWER TO ENGINE. NO POWER STEERING, NO BRAKES, NO ABILITY TO A ACCELERATE. I WAS ABLE TO PUT FLASHERS ON AND PULL OFF MAIN ROAD. I TURNED IGNITION OFF AND WAS ABLE IMMEDIATELY RESTART IT. TWO DAYS PRIOR, VAN WOULDN'T START AND HAD TO BE JUMP STARTED. INTERIOR LIGHTS STILL WORKED BUT NO POWER WAS GETTING TO IGNITION. *TR
CHRYSLER
TOWN AND COUNTRY
(2015) — STEERING
Jun 22, 2020
Incident date: Jun 22, 2020
WHILE DRIVING AT APPROXIMATELY 25 MPH, I LOST ALL POWER TO ENGINE. NO POWER STEERING, NO BRAKES, NO ABILITY TO A ACCELERATE. I WAS ABLE TO PUT FLASHERS ON AND PULL OFF MAIN ROAD. I TURNED IGNITION OFF AND WAS ABLE IMMEDIATELY RESTART IT. TWO DAYS PRIOR, VAN WOULDN'T START AND HAD TO BE JUMP STARTED. INTERIOR LIGHTS STILL WORKED BUT NO POWER WAS GETTING TO IGNITION. *TR