Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,120 complaints for CHRYSLER
CHRYSLER
TOWN AND COUNTRY
(2007) — FUEL/PROPULSION SYSTEM
Jul 10, 2020
Incident date: Jul 9, 2020
VEHICLE STALLS AND CUTS OUT ,AFTER FILLING UP TANK. WHILE DRIVING. DANGEROUS. IT IS DOING IT AT OTHER TIMES NOW TOO IT IS STARTING TO DO IT AT A LONGER TIME AFTER FILL UP..
Incident date: Jul 10, 2020
WHILE DRIVING, THE VEHICLE LOSES ALL POWER. JUST SHUTS DOWN. NO WARNING. NO WARNING LIGHTS. NO CODE. NO CHECK ENGINE LIGHT.
Incident date: Jul 10, 2020
WHILE DRIVING, THE VEHICLE LOSES ALL POWER. JUST SHUTS DOWN. NO WARNING. NO WARNING LIGHTS. NO CODE. NO CHECK ENGINE LIGHT.
Incident date: Jul 10, 2020
WHILE DRIVING, THE VEHICLE LOSES ALL POWER. JUST SHUTS DOWN. NO WARNING. NO WARNING LIGHTS. NO CODE. NO CHECK ENGINE LIGHT.
Incident date: Jan 15, 2020
INTERMITENT POWER LOSS IN RADIO AND DASHBOARD
Incident date: Jul 10, 2020
I HAVE HAD THIS VEHICLE LESS THAN 6 MONTHS.....IT HAS NOW STARTED TO STALL IN THE MIDDLE OF TRAFFIC..WHEN COMING TO A STOP AND UPON TAKEOFF FROM SIGNAL LIGHTS..THE STEERING WHEEL LOCKS UP AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT AND AT ONE OCCASION THE STEERING LIGHT CAME ON...YOU CAN RESTART IT AND IT WILL RUN BUT FOR HOW LONG BEFORE IT DIES ALTOGETHER? I AM TERRIFIED TO DRIVE THIS VEHICLE...... Read more
Incident date: Jul 10, 2020
I HAVE HAD THIS VEHICLE LESS THAN 6 MONTHS.....IT HAS NOW STARTED TO STALL IN THE MIDDLE OF TRAFFIC..WHEN COMING TO A STOP AND UPON TAKEOFF FROM SIGNAL LIGHTS..THE STEERING WHEEL LOCKS UP AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT AND AT ONE OCCASION THE STEERING LIGHT CAME ON...YOU CAN RESTART IT AND IT WILL RUN BUT FOR HOW LONG BEFORE IT DIES ALTOGETHER? I AM TERRIFIED TO DRIVE THIS VEHICLE...... Read more
Incident date: Jul 10, 2020
I HAVE HAD THIS VEHICLE LESS THAN 6 MONTHS.....IT HAS NOW STARTED TO STALL IN THE MIDDLE OF TRAFFIC..WHEN COMING TO A STOP AND UPON TAKEOFF FROM SIGNAL LIGHTS..THE STEERING WHEEL LOCKS UP AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT AND AT ONE OCCASION THE STEERING LIGHT CAME ON...YOU CAN RESTART IT AND IT WILL RUN BUT FOR HOW LONG BEFORE IT DIES ALTOGETHER? I AM TERRIFIED TO DRIVE THIS VEHICLE...... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) — SEATS
Jul 9, 2020
Incident date: Jul 9, 2020
DRIVERS SEAT ACTIVE HEAD RESTRAINT DEPLOYED UNEXPECTEDLY WITH NO IMPACT OR KNOWN REASON.
CHRYSLER
TOWN AND COUNTRY
(2014) — SEATS
Jul 9, 2020
Incident date: Jul 3, 2020
ON JULY 3, 2020 I WAS SITTING AT A RED LIGHT AT NIGHT WHEN MY DRIVER SIDE HEADREST DEPLOYED/EXPLODED WITHOUT ANY WARNING, MY VEHICLE WAS NOT IN MOTION AT THE TIME. NO INJURIES BUT HEADREST IS DEFECTIVE NOW. I WOULD HAVE BEEN INJURED IF I WAS RESTING ON IT AT THE TIME WITHOUT A DOUBT.
Incident date: Jul 8, 2020
THIS VEHICLE HAS STALLED OUT AND COMPLETELY SHUT OFF WHILE DRIVING. NO WARNING OR ANYTHING JUST DRIVING AROUND 50MPH AND EVERYTHING SHUTS OFF AND STEERING LOCKS UP YOU CANNOT CONTROL THE VEHICLE.THEN THE SCREEN POPS UP TELLING YOU TO PLACE IN PARK WHILE YOUR STILL TRAVELING 50MPH. THIS HAS NOW HAPPEND 3 TIMES. IT HAPPENS THE FIRST TIME IN MAY 2019 AROUND 48,000 MILES AND NOW 2 TIME ON JULY 8 2020 ... Read more
Incident date: Jul 8, 2020
THIS VEHICLE HAS STALLED OUT AND COMPLETELY SHUT OFF WHILE DRIVING. NO WARNING OR ANYTHING JUST DRIVING AROUND 50MPH AND EVERYTHING SHUTS OFF AND STEERING LOCKS UP YOU CANNOT CONTROL THE VEHICLE.THEN THE SCREEN POPS UP TELLING YOU TO PLACE IN PARK WHILE YOUR STILL TRAVELING 50MPH. THIS HAS NOW HAPPEND 3 TIMES. IT HAPPENS THE FIRST TIME IN MAY 2019 AROUND 48,000 MILES AND NOW 2 TIME ON JULY 8 2020 ... Read more
Incident date: Jul 8, 2020
THIS VEHICLE HAS STALLED OUT AND COMPLETELY SHUT OFF WHILE DRIVING. NO WARNING OR ANYTHING JUST DRIVING AROUND 50MPH AND EVERYTHING SHUTS OFF AND STEERING LOCKS UP YOU CANNOT CONTROL THE VEHICLE.THEN THE SCREEN POPS UP TELLING YOU TO PLACE IN PARK WHILE YOUR STILL TRAVELING 50MPH. THIS HAS NOW HAPPEND 3 TIMES. IT HAPPENS THE FIRST TIME IN MAY 2019 AROUND 48,000 MILES AND NOW 2 TIME ON JULY 8 2020 ... Read more
Incident date: Mar 16, 2017
AIR BAG LIGHT COMES ON AND GOES OFF WHEN SITTING/NOT SITTING ON PASSENGER SEAT. APPEARS THE SEATS CONNECTION TO AIRBAG IS FAULTY. NOW THE AIR BAG LIGHT STAYS ON. TOOK TO DEALERSHIP PREVIOUSLY (SOON AFTER PURCHASED) THEY SAID SOMETHING WAS UNDER THE SEAT MESSING WITH AIRBAG CABLES. NOW LIGHT APPEARS WHEN NOTHING IS UNDER THE SEAT. LIGHT COMES AND GOES BUT MOSTLY STAYS. THIS HAPPENS WHEN DRIVI... Read more
Incident date: Mar 16, 2017
AIR BAG LIGHT COMES ON AND GOES OFF WHEN SITTING/NOT SITTING ON PASSENGER SEAT. APPEARS THE SEATS CONNECTION TO AIRBAG IS FAULTY. NOW THE AIR BAG LIGHT STAYS ON. TOOK TO DEALERSHIP PREVIOUSLY (SOON AFTER PURCHASED) THEY SAID SOMETHING WAS UNDER THE SEAT MESSING WITH AIRBAG CABLES. NOW LIGHT APPEARS WHEN NOTHING IS UNDER THE SEAT. LIGHT COMES AND GOES BUT MOSTLY STAYS. THIS HAPPENS WHEN DRIVI... Read more
CHRYSLER
TOWN AND COUNTRY
(2008) — ELECTRICAL SYSTEM
Jul 9, 2020
Incident date: Apr 10, 2020
WHEN YOU SWITCH TO THE START POSITION YOU GET A CLICK BUT NO START. IF YOU REPEAT IT ENOUGH TIMES IT EVENTUALLY STARTS
Incident date: Jul 7, 2020
THE VAN WAS PARKED AND THE BACK GLASS SHATTERED BY ITSELF. I WAS JUST SITTING IN THE VAN AND BOOM, GLASS SHATTERED.
Incident date: Jul 7, 2020
THE VAN WAS PARKED AND THE BACK GLASS SHATTERED BY ITSELF. I WAS JUST SITTING IN THE VAN AND BOOM, GLASS SHATTERED.
CHRYSLER
TOWN AND COUNTRY
(2015) — ELECTRONIC STABILITY CONTROL (ESC)
Jul 8, 2020
Incident date: Jul 2, 2020
RADIO/DVD DON'T WORK OUT NOWHERE .. START WORKED STAYS ON FOR A FEW SECONDS THEY GOES OFF..
CHRYSLER
TOWN AND COUNTRY
(2015) — ELECTRICAL SYSTEM
Jul 8, 2020
Incident date: Jul 2, 2020
RADIO/DVD DON'T WORK OUT NOWHERE .. START WORKED STAYS ON FOR A FEW SECONDS THEY GOES OFF..
CHRYSLER
TOWN AND COUNTRY
(2015) — UNKNOWN OR OTHER
Jul 8, 2020
Incident date: Jul 2, 2020
RADIO/DVD DON'T WORK OUT NOWHERE .. START WORKED STAYS ON FOR A FEW SECONDS THEY GOES OFF..
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2019) — UNKNOWN OR OTHER
Jul 8, 2020
Incident date: Jul 3, 2020
A VEHICLE FIRE MAY INCREASE THE RISK OF INJURY TO OCCUPANTS AND PERSONS OUTSIDE OF THE VEHICLE, AS WELL AS PROPERTY DAMAGE PER THE SAFETY RECALL LETTER I RECEIVED FROM CHRYSLER. 12-VOLT ISOLATOR POST CONNECTION SAFETY ISSUE. NO REMEDY IS CURRENTLY AVAILABLE.
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND SHIFTING FROM 2ND TO 3RD GEAR, THE VEHICLE LACKED FORWARD MOTIVE POWER WITH AN ABNORMAL CLUNKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452; (877) 475-0721) WHO STATED THAT A TRA... Read more
Incident date: Jul 7, 2020
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, HE BECAME AWARE THAT THE HEADREST WAS IN A LOWER POSITION THAN ORIGINALLY POSITIONED. THE CONTACT CALLED THE LAWLEY CHRYSLER DODGE JEEP RAM LOCATED AT 1901 AZ-92, SIERRA VISTA, AZ 85635, (520) 458-8000) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) — SEATS
Jul 7, 2020
Incident date: Jul 4, 2020
WHILE DRIVING ON THE FREEWAY THE ACTIVE HEAD RESTRAINT DEPLOYED. THERE WAS NO IMPACT, JUST DEPLOYED WITHOUT CAUSE.
CHRYSLER
TOWN AND COUNTRY
(2010) — UNKNOWN OR OTHER
Jul 7, 2020
Incident date: Jun 30, 2020
TOOK MY VEHICLE IN TO GET THE RECALL THAT IS RELATED TO MY WIN MODULE FIXED AT GOLDSTEIN IN LATHAM, NY AND WAS TOLD IT WOULD TAKE APPROX. A HOUR AND A HALF. AFTER AN HOUR AND A HALF THEY COME OUT AND TELL ME THAT THEY ORDERED THE WRONG PART AND WILL HAVE TO ORDER THE RIGHT PART. THEY TOLD ME THAT THEY WOULD CALL ME WHEN THEY RECEIVE THE PART AND I HAVEN'T HEARD BACK FROM THEM.
CHRYSLER
TOWN AND COUNTRY
(2013) — SERVICE BRAKES
Jul 6, 2020
Incident date: Jul 2, 2020
VAN HAS SHUT OFF RANDOMLY 4 TIMES NOW. THE FIRST THREE TIMES WAS WHILE SITTING STILL. IT STARTED RIGHT BACK UP THE FIRST TIME BUT TOOK AWHILE TO START UP THE SECOND TIME. THE THIRD TIME IT ALSO STARTED RIGHT BACK UP. THE LAST TIME IT SHUT OFF WHILE DRIVING THROUGH TOWN AT ABOUT 35 MPH. LOST ALL BRAKING AND STEERING. VAN WILL NOT START BACK UP.
CHRYSLER
TOWN AND COUNTRY
(2013) — ENGINE
Jul 6, 2020
Incident date: Jul 2, 2020
VAN HAS SHUT OFF RANDOMLY 4 TIMES NOW. THE FIRST THREE TIMES WAS WHILE SITTING STILL. IT STARTED RIGHT BACK UP THE FIRST TIME BUT TOOK AWHILE TO START UP THE SECOND TIME. THE THIRD TIME IT ALSO STARTED RIGHT BACK UP. THE LAST TIME IT SHUT OFF WHILE DRIVING THROUGH TOWN AT ABOUT 35 MPH. LOST ALL BRAKING AND STEERING. VAN WILL NOT START BACK UP.
CHRYSLER
TOWN AND COUNTRY
(2013) — STEERING
Jul 6, 2020
Incident date: Jul 2, 2020
VAN HAS SHUT OFF RANDOMLY 4 TIMES NOW. THE FIRST THREE TIMES WAS WHILE SITTING STILL. IT STARTED RIGHT BACK UP THE FIRST TIME BUT TOOK AWHILE TO START UP THE SECOND TIME. THE THIRD TIME IT ALSO STARTED RIGHT BACK UP. THE LAST TIME IT SHUT OFF WHILE DRIVING THROUGH TOWN AT ABOUT 35 MPH. LOST ALL BRAKING AND STEERING. VAN WILL NOT START BACK UP.
Incident date: Jul 2, 2020
VEHICLE STOPPED STARTING - THE FOLLOWING ISSUES WERE BEING DISPLAYED. 1. VEHICLE NOT IN PARK, SERVICE TRANS STOPE SAFELY SHUT OFF ENGINE TO ENGAGE PARK, SERVICE ELECTRONIC STABILITY CONTROL, PARK SENSE UNAVAILABLE, SERVICE SHIFTER PROBLEM. UNABLE TO OPERATE TAIL GATE, UNABLE TO OPERATE SLIDING DOORS THE VEHICLE WAS IN STATIONARY MODEL WHILE MOTION I AM HAVING ISSUES WHEN SPEEDING UP FROM 20 TO 3... Read more
Incident date: Jul 2, 2020
VEHICLE STOPPED STARTING - THE FOLLOWING ISSUES WERE BEING DISPLAYED. 1. VEHICLE NOT IN PARK, SERVICE TRANS STOPE SAFELY SHUT OFF ENGINE TO ENGAGE PARK, SERVICE ELECTRONIC STABILITY CONTROL, PARK SENSE UNAVAILABLE, SERVICE SHIFTER PROBLEM. UNABLE TO OPERATE TAIL GATE, UNABLE TO OPERATE SLIDING DOORS THE VEHICLE WAS IN STATIONARY MODEL WHILE MOTION I AM HAVING ISSUES WHEN SPEEDING UP FROM 20 TO 3... Read more
Incident date: Jul 6, 2020
WHILE DRIVING ROUGH SHIFTING FROM THE 9-SPEED AUTOMATIC TRANSMISSION IT IS NOTED THAT IT HAS A TENDENCY TO BANG OR SHIFT RATHER ROUGH INTO 2ND GEAR ON UPSHIFTS UNDER MODERATE ACCELERATION AT LOW SPEEDS. IT HAS BEEN AN ISSUE FROM 10K-PRESENT MILES. DEALER STATES IS FINE, THIS CAN BE RATHER DANGEROUS DUE TO THE FORCE AND JERK FROM THE TRANSMISSION. IF THE TRANSMISSION WERE TO STALL THE TRAFFIC BEHIN... Read more
Incident date: Jun 27, 2020
SLIDING DOORS WILL NOT CLOSE PROPERLY. ONCE THE BUTTON TO CLOSE IS PRESSED, DOOR WILL TRY TO CLOSE, AS SOON AS IT TOUCHES THE LATCH, THREE BEEPS WILL SOUND AND DOOR WILL OPEN BACK RIGHT AWAY AS IF SOMETHING IS JAMMED. THIS WILL OCCUR 3 TO 5 TIMES BEFORE THE DOOR CLOSES COMPLETELY. VEHICLE IS STATIONARY ON A LEVEL ROAD. DOOR MODULE UPDATE IS RECOMMENDED BY DEALER. I DONT THINK CUSTOMERS SHOULD PAY ... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) — UNKNOWN OR OTHER
Jul 6, 2020
Incident date: Jun 27, 2020
DOORS MAKING BUZZING SOUND WHEN OPENING OR UNLOCKING. NOISE JUST STARTED AFTER OWNING FOR FOUR YEARS.
Incident date: Jun 27, 2020
JUST PURCHASED THE CAR AND LESS THAN 24 HOURS AFTER BUYING, THE CAR SITS DEAD. NOTICED THERE WAS NO COOLANT IN THE OVERFLOW SO I ADDED COOLANT AND ONCE I GOT INTO MY VEHICLE IT HAD THE BATTERY LIGHT ILLUMINATED. I DROVE IT ABOUT 2 MILES AND THE TRACTION CONTROL LIGHT CAME ON, THE AIRBAG LIGHT CAME ON, THE ELECTRICAL SYSTEM LIGHT CAME ON, THE ABS LIGHT CAME ON, AND THE CHECK ENGINE LIGHT CAME ON BE... Read more
Crash
1 injured
Incident date: Jul 2, 2020
WHILE MY CAR IS DRIVING. THE AWD AND TRACTION CONTROL BECOME UNAVAILABLE, AND MY CAR STOPS HAVING THE ABILITY TO SHIFT GEARS. IT WILL GO INTO N OR WHEN I SLOW DOWN AND PULL OVER I'LL TRY TO PUT IT IN PARK AND IT WILL SHIFT INTO EVERY OTHER GEAR BUT PARK.
Incident date: Jul 2, 2020
WHILE MY CAR IS DRIVING. THE AWD AND TRACTION CONTROL BECOME UNAVAILABLE, AND MY CAR STOPS HAVING THE ABILITY TO SHIFT GEARS. IT WILL GO INTO N OR WHEN I SLOW DOWN AND PULL OVER I'LL TRY TO PUT IT IN PARK AND IT WILL SHIFT INTO EVERY OTHER GEAR BUT PARK.
Incident date: Jul 2, 2020
WHILE MY CAR IS DRIVING. THE AWD AND TRACTION CONTROL BECOME UNAVAILABLE, AND MY CAR STOPS HAVING THE ABILITY TO SHIFT GEARS. IT WILL GO INTO N OR WHEN I SLOW DOWN AND PULL OVER I'LL TRY TO PUT IT IN PARK AND IT WILL SHIFT INTO EVERY OTHER GEAR BUT PARK.
CHRYSLER
TOWN AND COUNTRY
(2015) — ELECTRICAL SYSTEM
Jul 5, 2020
Incident date: Jul 1, 2020
RIGHT SLIDING DOOR IS MAKING AND BUZZING SOUND THIS CAUSES AN ISSUE WITH UNLOCKINH THE DOOR.
Incident date: Dec 19, 2019
MY VEHICLE WAS STATIONED AT A GAS STATION PUMP AS I WAS PUMPING FUEL AND I WANTED TO FILL UP THE TANK, AND SO I DID. BUT, RIGHT BEFORE THE PUMP STOPPED, THE GAS SPIT AND SPILLED OUT OF THE TANK, RAN DOWN THE SIDE OF MY VEHICLE AND ON TO THE FLOOR.
Incident date: Jul 4, 2020
HEADREST EJECTED WHILE I WAS DRIVING CAUSING NECK PAIN. *TR
CHRYSLER
TOWN AND COUNTRY
(2015) — SEATS
Jul 3, 2020
Incident date: Jul 3, 2020
DRIVER HEADREST EXPLODED WHILE DRIVING.
Incident date: Jul 3, 2020
INSTRUMENTAL CLUSTER DASH LIGHTS IS DEFECTIVE PART. *TR
Incident date: Jul 3, 2020
INSTRUMENTAL CLUSTER DASH LIGHTS IS DEFECTIVE PART. *TR
Incident date: Jun 19, 2020
MY WIFE WAS IN AN ACCIDENT WHERE SHE WAS HIT IN THE DRIVER'S SIDE AT HER DOOR, REAR PASSENGER DOOR AND FRONT FENDER WHILE TURNING LEFT AT AN INTERSECTION. IMPACT WAS 35-40 MPH. NOT ONE AIRBAG DEPLOYED. SHE HIT HER HEAD AND SHOULDER ON WINDOW CAUSING SEVERE PAIN TO HER HEAD,NECK AND COLLAR BONE, AND WE WANT TO KNOW WHY THE AIRBAGS DID NOT DEPLOY. WE FEEL THIS MAY HAVE CAUSED MORE PROBLEMS FROM HER... Read more
Crash
1 injured
Incident date: Apr 12, 2020
FUEL CANISTER RECALL # UB4.
CHRYSLER
TOWN AND COUNTRY
(2014) — POWER TRAIN
Jul 2, 2020
Incident date: Jun 15, 2020
AT 50,700 MILES AND 6 MONTHS OUT OF WARRANTY, MY FLEX PLATE CRACKED. THE FLEX PLATE CONNECTS TO THE END OF THE CRANKSHAFT AND THE TORQUE CONVERTER. IF YOUR VEHICLE IS RUNNING WHEN THE FLEX PLATE BREAKS YOUR TRANSMISSION WILL NOT RECEIVE THE ROTATIONAL POWER TRANSFER FROM THE ENGINE TO TURN YOU TORQUE CONVERTER, WHICH CAN CAUSE THE VEHICLE TO BECOME IMMOBILIZED WHILE DRIVING. TO REPAIR THE FLEX PL... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) — VEHICLE SPEED CONTROL
Jul 2, 2020
Incident date: Jun 15, 2020
AT 50,700 MILES AND 6 MONTHS OUT OF WARRANTY, MY FLEX PLATE CRACKED. THE FLEX PLATE CONNECTS TO THE END OF THE CRANKSHAFT AND THE TORQUE CONVERTER. IF YOUR VEHICLE IS RUNNING WHEN THE FLEX PLATE BREAKS YOUR TRANSMISSION WILL NOT RECEIVE THE ROTATIONAL POWER TRANSFER FROM THE ENGINE TO TURN YOU TORQUE CONVERTER, WHICH CAN CAUSE THE VEHICLE TO BECOME IMMOBILIZED WHILE DRIVING. TO REPAIR THE FLEX PL... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) — SEATS
Jul 2, 2020
Incident date: Jul 1, 2020
OUR 2014 CHRYSLER TOWN AND COUNTRY DRIVER'S SIDE HEAD REST DEPLOYED. THE CAR WAS STATIONARY....PARKED IN OUR DRIVEWAY. NO ONE WAS HURT. THE PLASTIC PIECES ARE BROKEN UT THE METAL PIN IS IN PLACE.
CHRYSLER
TOWN AND COUNTRY
(2013) — POWER TRAIN
Jul 2, 2020
Incident date: Jun 17, 2020
WHILE DRIVING, WE HEARD A LOUD NOISE LIKE RATTLING COMING FROM THE ENGINE AREA. I THOUGHT IT WAS A BAD A/C CLUTCH SO I TURNED OFF THE A/C BUT THE SOUND CONTINUED ONLY NOT AS LOUD. WHEN I TURNED THE A/C UNIT ON...THE SOUND BECAME LOUDER SO I TURNED OFF THE A/C TO ARRIVE AT DESTINATION. I LATER TOOK MY VEHICLE TO THE DEALERSHIP WHO SAID THE FLEXPLATE HAD TO BE REPLACED. A WEEK LATER I RECEIVED A... Read more