Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,120 complaints for CHRYSLER
Incident date: Jul 24, 2020
MULTIPLE TIMES OUR 2017 CHRYSLER PACIFICA HAS REVVED UP, THEN STALLED. THE SCREEN TELLS THE DRIVER TO PUT THE CAR IN PARK. I DID, THEN WAS ABLE TO PUT IT IN DRIVE AGAIN. SOMETIMES IT COMPLETELY STALLS, OTHER TIMES THE RPM INCREASES THEN THE CAR DECELERATES AND I CANNOT DRIVE OVER 20 MPH. THIS HAS HAPPENED WHILE DRIVING SLOWLY AT AN INTERSECTION AS WELL AS DRIVING ON A HIGHWAY.
Incident date: Jul 24, 2020
MULTIPLE TIMES OUR 2017 CHRYSLER PACIFICA HAS REVVED UP, THEN STALLED. THE SCREEN TELLS THE DRIVER TO PUT THE CAR IN PARK. I DID, THEN WAS ABLE TO PUT IT IN DRIVE AGAIN. SOMETIMES IT COMPLETELY STALLS, OTHER TIMES THE RPM INCREASES THEN THE CAR DECELERATES AND I CANNOT DRIVE OVER 20 MPH. THIS HAS HAPPENED WHILE DRIVING SLOWLY AT AN INTERSECTION AS WELL AS DRIVING ON A HIGHWAY.
Incident date: Jul 24, 2020
MULTIPLE TIMES OUR 2017 CHRYSLER PACIFICA HAS REVVED UP, THEN STALLED. THE SCREEN TELLS THE DRIVER TO PUT THE CAR IN PARK. I DID, THEN WAS ABLE TO PUT IT IN DRIVE AGAIN. SOMETIMES IT COMPLETELY STALLS, OTHER TIMES THE RPM INCREASES THEN THE CAR DECELERATES AND I CANNOT DRIVE OVER 20 MPH. THIS HAS HAPPENED WHILE DRIVING SLOWLY AT AN INTERSECTION AS WELL AS DRIVING ON A HIGHWAY.
CHRYSLER
TOWN AND COUNTRY
(2015) — SEATS
Jul 24, 2020
Incident date: Jul 22, 2020
I WAS DRIVING ON A SIDE STREET AT APPROXIMATELY 20MPH WHEN A VERY LOUD NOISE AND IMPACT TO THE BACK OF MY HEAD HAPPENED. I SWERVED AND SLAMMED THE BRAKES. AFTER I WAS STOPPED, I PUT THE VEHICLE IN PARK TO INVESTIGATE THE SITUATION. MY AHR (ACTIVE HEAD REST) HAD SPONTANEOUSLY DEPLOYED. I WAS NOT IN AN ACCIDENT. THE DEPLOYMENT STRUCK THE BACK OF MY HEAD WITH SUCH FORCE THAT IT SENT ME FORWARD. I INS... Read more
1 injured
CHRYSLER
TOWN AND COUNTRY
(2016) — ELECTRONIC STABILITY CONTROL (ESC)
Jul 24, 2020
Incident date: Jul 17, 2020
LOUD BUZZING NOISE COMING FROM PASSENGER SIDE SLIDING DOOR WHEN WE LOCK OR UNLOCK ANY OF THE DOORS.
CHRYSLER
TOWN AND COUNTRY
(2012) — ENGINE
Jul 23, 2020
Incident date: Jul 22, 2020
WAS ON MY WAY TO WORK AND WHEN I HAD STOPPED AT A STOP SIGN THE ENGINE SHUT OFF. I HAD NOT TOUCHED ANY BUTTON OR ANYTHING ELSE. IF THIS WERE TO HAPPEN WHILE SOMEONE WAS DRIVING IT WOULD BE A VERY BIG ISSUE.
CHRYSLER
TOWN AND COUNTRY
(2012) — ELECTRICAL SYSTEM
Jul 23, 2020
Incident date: Jul 1, 2020
WHEN WE ARE DRIVING ON STREETS, THE POWER SHUTS OFF. I CAN BARELY PULL OVER SINCE THE POWER STEERING SHUTS OFF. THERE IS NO LIGHTS OR ANYTHING. CAR MUST BE SHUT OFF AND TURNED BACK ON TO FIX THE PROBLEM. I HAVE 2 CHILDREN UNDER 2 AND I AM SO WORRIED ABOUT GETTING REAR ENDED. LUCKILY IT'S NEVER HAPPENED ON A HIGHWAY. THE DEALERSHIP BASICALLY SAID IT'S NOT THEIR PROBLEM. MECHANICS CANT FIGURE OUT WH... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) — ENGINE
Jul 23, 2020
Incident date: Jul 1, 2020
WHEN WE ARE DRIVING ON STREETS, THE POWER SHUTS OFF. I CAN BARELY PULL OVER SINCE THE POWER STEERING SHUTS OFF. THERE IS NO LIGHTS OR ANYTHING. CAR MUST BE SHUT OFF AND TURNED BACK ON TO FIX THE PROBLEM. I HAVE 2 CHILDREN UNDER 2 AND I AM SO WORRIED ABOUT GETTING REAR ENDED. LUCKILY IT'S NEVER HAPPENED ON A HIGHWAY. THE DEALERSHIP BASICALLY SAID IT'S NOT THEIR PROBLEM. MECHANICS CANT FIGURE OUT WH... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) — UNKNOWN OR OTHER
Jul 23, 2020
Incident date: Jul 1, 2020
WHEN WE ARE DRIVING ON STREETS, THE POWER SHUTS OFF. I CAN BARELY PULL OVER SINCE THE POWER STEERING SHUTS OFF. THERE IS NO LIGHTS OR ANYTHING. CAR MUST BE SHUT OFF AND TURNED BACK ON TO FIX THE PROBLEM. I HAVE 2 CHILDREN UNDER 2 AND I AM SO WORRIED ABOUT GETTING REAR ENDED. LUCKILY IT'S NEVER HAPPENED ON A HIGHWAY. THE DEALERSHIP BASICALLY SAID IT'S NOT THEIR PROBLEM. MECHANICS CANT FIGURE OUT WH... Read more
Incident date: Jul 1, 2020
THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED DESPITE THE CAR BEING PARKED AND UNOCCUPIED. THE HEADREST WAS POORLY MANUFACTURED AS A PLASTIC PIECE INSIDE THE HEADREST CRACKED AND THEREFORE JOLTED FORWARD THE HEADREST ON IT'S OWN. THE CAR WAS OTHERWISE IN GOOD CONDITION BUT THE FAULTY HEADREST PRESENTS A MAJOR SAFETY HAZARD AS IT COULD DEPLOY WHILE DRIVING DOWN THE ROAD OR COULD HAVE ... Read more
Incident date: Jul 1, 2020
THE PASSENGER SIDE ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED DESPITE THE CAR BEING PARKED AND UNOCCUPIED. THE HEADREST WAS POORLY MANUFACTURED AS A PLASTIC PIECE INSIDE THE HEADREST CRACKED AND THEREFORE JOLTED FORWARD THE HEADREST ON IT'S OWN. THE CAR WAS OTHERWISE IN GOOD CONDITION BUT THE FAULTY HEADREST PRESENTS A MAJOR SAFETY HAZARD AS IT COULD DEPLOY WHILE DRIVING DOWN THE ROAD OR COULD HAVE ... Read more
Incident date: Jul 23, 2020
SERVICE SHIFTER LIGHT POPPED ON
Incident date: Jul 2, 2020
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE. ADDITIONALLY, THE KEYFOB FAILED TO LOCK OR UNLOCK THE DOORS. THE CONTACT ALSO STATED THAT RADIO DISPLAY UNIT WAS ALSO INOPERABLE CAUSING THE RADIO, BACK-UP CAMERA, AND SPEAKERS TO NOT FUNCTION AS DESIGNED. THE CONTACT ALSO STATED THAT THERE WAS AN ELECTRICAL SPARK COMING FROM THE SPEAKER WIRES. T... Read more
Incident date: Jul 21, 2020
TPIM ELECTRICAL ISSUE. REPROGRAMMED CAR, DIDN'T WORK. CAME OUT TO CAR AND IT JUST DIDN'T TURN OVER. CAR SAYS IT'S IN NEUTRAL EVEN WHEN NOTHING IS ON.
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT ENGINE START UP FAILURE WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE KEY FOB FAILED TO OPERATE INTERMITTENTLY, EVEN AFTER THE BATTERY WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V470000 (ELECTRICAL ... Read more
Incident date: Jul 17, 2020
MY CAR NEEDS1500 FOR ALL ROTORS AND NEW BRAKES PADS AND LABOR. DONT UNDERSTAND IF WHY MY ROTORS GAVE PUT SO FAST.
Incident date: May 12, 2020
THE DASHBOARD LIGHTS AND THE HEAD AND BACK LIGHTS WILL FLICKER ON AND OFF. THE CAR HAS SHUT OFF WHILE DRIVIING IN TRAFFIC. SOMETIMES IT DOESNT START AT ALL , I HAVE TO BAQNG THE DOOR AND THEN THE LOGHTAS WILL COME ON. I PUT A BRAND NEW BATTERY AND ALTINTOR IN THE CAR AND MY NECHNANIC DOESNT HAVE A CLUE WHAT IS WRONG WOTH IT. BELIEVE IT TO BE THE COMPUTER SYSTEM.
Incident date: May 12, 2020
THE DASHBOARD LIGHTS AND THE HEAD AND BACK LIGHTS WILL FLICKER ON AND OFF. THE CAR HAS SHUT OFF WHILE DRIVIING IN TRAFFIC. SOMETIMES IT DOESNT START AT ALL , I HAVE TO BAQNG THE DOOR AND THEN THE LOGHTAS WILL COME ON. I PUT A BRAND NEW BATTERY AND ALTINTOR IN THE CAR AND MY NECHNANIC DOESNT HAVE A CLUE WHAT IS WRONG WOTH IT. BELIEVE IT TO BE THE COMPUTER SYSTEM.
Incident date: May 12, 2020
THE DASHBOARD LIGHTS AND THE HEAD AND BACK LIGHTS WILL FLICKER ON AND OFF. THE CAR HAS SHUT OFF WHILE DRIVIING IN TRAFFIC. SOMETIMES IT DOESNT START AT ALL , I HAVE TO BAQNG THE DOOR AND THEN THE LOGHTAS WILL COME ON. I PUT A BRAND NEW BATTERY AND ALTINTOR IN THE CAR AND MY NECHNANIC DOESNT HAVE A CLUE WHAT IS WRONG WOTH IT. BELIEVE IT TO BE THE COMPUTER SYSTEM.
CHRYSLER
TOWN AND COUNTRY
(2015) — ENGINE
Jul 22, 2020
Incident date: Jul 10, 2020
AIR CONDITIONING BLOWING HOT AIR. DEFECTIVE PARTS ARE LOCATED IN REAR ON DRIVERS SIDE. COST TO REPAIR FROM $1 -4800
CHRYSLER
TOWN AND COUNTRY
(2014) — SEATS
Jul 21, 2020
Incident date: Jul 10, 2020
THE HEADREST ACTIVE RESTRAINT SYSTEM DEPLOYED WHILE SITTING IN OUR DRIVEWAY. THE PLASTIC PIECE THAT HOLDS THE PIN BROKE.
CHRYSLER
TOWN AND COUNTRY
(2016) — SEATS
Jul 21, 2020
Incident date: Jul 19, 2020
DRIVER SEAT HEATING MECHANISM DOES NOT WORK. RIGHT SLIDING DOOR ACTUATOR BUZZES LOUDLY.
CHRYSLER
TOWN AND COUNTRY
(2016) — UNKNOWN OR OTHER
Jul 21, 2020
Incident date: Jul 19, 2020
DRIVER SEAT HEATING MECHANISM DOES NOT WORK. RIGHT SLIDING DOOR ACTUATOR BUZZES LOUDLY.
CHRYSLER
TOWN AND COUNTRY
(2016) — POWER TRAIN
Jul 21, 2020
Incident date: Jul 7, 2020
DRIVING MY DAUGHTER TO SOCCER PRACTICE, MY VEHICLE SUDDENLY LOST POWER, AS I TURNED INTO A PARK ENTRANCE AND CAME TO A COMPLETE STOP BEHIND OTHER CARS WAITING TO PARK. (PLEASE NOTE THAT MOMENTS BEFORE I WAS DRIVING ON CITY STREETS AND HIGHWAY). AFTER COMING TO A COMPLETE STOP, WHEN I PRESSED THE GAS PEDAL THE CAR WOULD SPUTTER AND JERK BUT DID NOT MOVE FORWARD. I WAS ALMOST REAR ENDED. VAN WOU... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) — POWER TRAIN
Jul 21, 2020
Incident date: Jul 21, 2020
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HAYES CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE (719 DULUTH HWY #120, LAWRENCEVILLE, GA 30046) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION PUMP FAILED, WHICH CAUSED METAL SHAVINGS... Read more
Incident date: Jul 16, 2020
WHILE DRIVING, USUALLY DECELERATING OR GETTING READY TO STOP OR ALREADY STOPPED AND GETTING READY TO ACCELERATE THE ENGINE WILL STALL OR COMPLETELY SHUT OFF, WILL BE COMPLETELY HOT, WILL TAKE ABOUT 15-20 MINUTES AND THEN WILL START AGAIN. THIS HAS CAUSED MY SON SAFETY ISSUES WHERE HE'S COMPLETELY STOPPED RUNNING ON A BUSY ROAD AND THEN HAD TO PUSH THE CAR INTO EITHER A PARKING LOT WITHOUT POWER ST... Read more
Incident date: Jul 16, 2020
WHILE DRIVING, USUALLY DECELERATING OR GETTING READY TO STOP OR ALREADY STOPPED AND GETTING READY TO ACCELERATE THE ENGINE WILL STALL OR COMPLETELY SHUT OFF, WILL BE COMPLETELY HOT, WILL TAKE ABOUT 15-20 MINUTES AND THEN WILL START AGAIN. THIS HAS CAUSED MY SON SAFETY ISSUES WHERE HE'S COMPLETELY STOPPED RUNNING ON A BUSY ROAD AND THEN HAD TO PUSH THE CAR INTO EITHER A PARKING LOT WITHOUT POWER ST... Read more
Incident date: Jul 16, 2020
WHILE DRIVING, USUALLY DECELERATING OR GETTING READY TO STOP OR ALREADY STOPPED AND GETTING READY TO ACCELERATE THE ENGINE WILL STALL OR COMPLETELY SHUT OFF, WILL BE COMPLETELY HOT, WILL TAKE ABOUT 15-20 MINUTES AND THEN WILL START AGAIN. THIS HAS CAUSED MY SON SAFETY ISSUES WHERE HE'S COMPLETELY STOPPED RUNNING ON A BUSY ROAD AND THEN HAD TO PUSH THE CAR INTO EITHER A PARKING LOT WITHOUT POWER ST... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — ELECTRICAL SYSTEM
Jul 21, 2020
Incident date: Feb 18, 2020
THE VAN HAS REPEATEDLY SHUT DOWN WHILE DRIVING.THIS SEEMS TO EXACTLY MATCH THE EXISTING RECALL 11V139000, BUT MY VIN IS NOT COVERED. THIS HAS HAPPENED TWICE WHILE IN MOTION WITH MY FAMILY IN THE CAR.
CHRYSLER
TOWN AND COUNTRY
(2010) — ENGINE
Jul 20, 2020
Incident date: Jul 7, 2020
THE VAN SHUTS DOWN DURING SPEEDS BETWEEN 35-40 MPH. THERE ARE NO WARNING OR CHECK ENGINE LIGHTS, JUST THE TRACTION LIGHT COMES ON AND THE RPM GAUGE GOES TO ZERO. WHEN THE ENGINE SHUT DOWN THERE IS NO POWER STEERING OR POWER BRAKES. TODAY WHEN THE VAN SHUT OFF I WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL, AND START IT, BUT 20 SECONDS LATER IT SHUT DOWN AGAIN. I ATTEMPTED ONE MORE TIME AND IT STARTE... Read more
Incident date: Jul 18, 2020
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING DOWN THE ROAD, THE VEHICLE STARTED TO SMOKE FROM THE FRONT END UNDER THE HOOD. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND CALLED HER HUSBAND, THE CONTACT HUSBAND NOTICED THAT WHEN HE OPENED THE HOOD, THE WATER HOSE WAS DETACHED. THE CONTACT'S HUSBAND WAS ABLE TO RECONNECT THE HOSE. THE VEHICLE WAS TAKEN TO AN IND... Read more
Fire
Incident date: Jul 17, 2020
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE GEAR SHIFTER CEASED IN THE PARK POSITION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND BAKERSFIELD CHRYSLER JEEP FIAT-3101 CATTLE DR, BAKERSFIELD, CA 93313, (661)832-3000) WERE CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Incident date: Jul 1, 2018
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HARD SHIFTING WHILE CHANGING GEARS AND WHILE SLOWING TO A STOP. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER LOCATED AT 13252 BROADWAY EXT, OKLAHOMA CITY, OK 73114, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A TRANSMISSION SOFTWARE UPDATE WAS NEEDED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE PERS... Read more
Incident date: Sep 10, 2019
PASSENGER LEFT DOOR HAS SEVERE GRINDING SOUND, ALSO FAILS TO CLOSE SOMETIMES. RIGHT HAND PASSENGER DOOR HINGE WAS REPLACED IN SEPTEMBER 2019
Incident date: Jul 13, 2020
WHILE DRIVING ROUGH SHIFTING FROM THE 9-SPEED AUTOMATIC TRANSMISSION IT IS NOTED THAT IT HAS A TENDENCY TO BANG OR SHIFT RATHER ROUGH INTO 2ND GEAR ON UPSHIFTS UNDER MODERATE ACCELERATION AT LOW SPEEDS. IT HAS BEEN AN ISSUE FROM 10K-PRESENT MILES. DEALER STATES IS FINE, THIS CAN BE RATHER DANGEROUS DUE TO THE FORCE AND JERK FROM THE TRANSMISSION. IF THE TRANSMISSION WERE TO STALL THE TRAFFIC BEHIN... Read more
Incident date: Jul 15, 2020
PERIODICALLY WHEN PRESSING ON GAS THE VEHICLE WILL NOT GO AND YOU NEED TO TAKE FOOT OFF GAS AND PRESS FIRMLY. OUR CAR WAS ONE OF THE PACIFICA'S THAT STALLED IN THE PAST FOR NO KNOWN REASON AND IT WAS FIXED. THIS NEW PROBLEM IS CONCERNING AS WE HAVE BEEN IN INTERSECTIONS WHEN IT OCCURRED WHICH IS A MAJOR SAFETY HAZARD.
Incident date: Jul 16, 2020
I WENT TO THE GAS STATION, 2-ISH MILE DRIVE AND CAME BACK HOME. ABOUT 20 MINUTES LATER WE DECIDED TO GO SEE MY MOTHER IN LAW, 34 HIGHWAY MILES AWAY. COOL, SO WE GO, EVERYTHING IS FINE, BEASTIE (THAT'S THE NAME OF MY 2006 CHRYSLER 300), IS RUNNING GOOD, MY HUSBAND AND 3YR OLD ARE JAMMIN OUT TO METALLICA, AND WE GET TO MY MOTHER IN LAWS HOUSE.. STAY A COUPLE HOURS AND DECIDED TO HEAD HOME.. SO WE SA... Read more
Incident date: Jul 16, 2020
I WENT TO THE GAS STATION, 2-ISH MILE DRIVE AND CAME BACK HOME. ABOUT 20 MINUTES LATER WE DECIDED TO GO SEE MY MOTHER IN LAW, 34 HIGHWAY MILES AWAY. COOL, SO WE GO, EVERYTHING IS FINE, BEASTIE (THAT'S THE NAME OF MY 2006 CHRYSLER 300), IS RUNNING GOOD, MY HUSBAND AND 3YR OLD ARE JAMMIN OUT TO METALLICA, AND WE GET TO MY MOTHER IN LAWS HOUSE.. STAY A COUPLE HOURS AND DECIDED TO HEAD HOME.. SO WE SA... Read more
Incident date: Jul 16, 2020
I WENT TO THE GAS STATION, 2-ISH MILE DRIVE AND CAME BACK HOME. ABOUT 20 MINUTES LATER WE DECIDED TO GO SEE MY MOTHER IN LAW, 34 HIGHWAY MILES AWAY. COOL, SO WE GO, EVERYTHING IS FINE, BEASTIE (THAT'S THE NAME OF MY 2006 CHRYSLER 300), IS RUNNING GOOD, MY HUSBAND AND 3YR OLD ARE JAMMIN OUT TO METALLICA, AND WE GET TO MY MOTHER IN LAWS HOUSE.. STAY A COUPLE HOURS AND DECIDED TO HEAD HOME.. SO WE SA... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) — SEATS
Jul 19, 2020
Incident date: Jul 16, 2020
NOTICED PASSANGER HEADREST HAD DEPLOYED ONE DAY. PLASTIC EARS THAT HOLD LATCH PIN IN PLACE HAD BROKEN. VEHICLE WAS STATIONARY, NO INJURIES.
Incident date: Oct 15, 2018
THE VEHICLE HAS HAD TWO OWNERS IN THE SAME FAMILY AND HAS VERY LOW MILEAGE (66000). THE ISSUE BEGAN IN OCTOBER OF 2018. WHILE DRIVING ON CITY STREETS AT 40 MPH THE INDICATORS ON THE DASH BEGAN FLICKERING AND MAKING NOISE. THIS CONTINUED INTERMITTENTLY FOR THREE MONTHS BUT COULD NOT BE REPLICATED AT AN INDEPENDENT MECHANIC. THEN IN JANUARY OF 2019 WHILE DRIVING ON THE FREEWAY AT 65 MPH THE SAME ISS... Read more
Incident date: Oct 15, 2018
THE VEHICLE HAS HAD TWO OWNERS IN THE SAME FAMILY AND HAS VERY LOW MILEAGE (66000). THE ISSUE BEGAN IN OCTOBER OF 2018. WHILE DRIVING ON CITY STREETS AT 40 MPH THE INDICATORS ON THE DASH BEGAN FLICKERING AND MAKING NOISE. THIS CONTINUED INTERMITTENTLY FOR THREE MONTHS BUT COULD NOT BE REPLICATED AT AN INDEPENDENT MECHANIC. THEN IN JANUARY OF 2019 WHILE DRIVING ON THE FREEWAY AT 65 MPH THE SAME ISS... Read more
Incident date: Oct 15, 2018
THE VEHICLE HAS HAD TWO OWNERS IN THE SAME FAMILY AND HAS VERY LOW MILEAGE (66000). THE ISSUE BEGAN IN OCTOBER OF 2018. WHILE DRIVING ON CITY STREETS AT 40 MPH THE INDICATORS ON THE DASH BEGAN FLICKERING AND MAKING NOISE. THIS CONTINUED INTERMITTENTLY FOR THREE MONTHS BUT COULD NOT BE REPLICATED AT AN INDEPENDENT MECHANIC. THEN IN JANUARY OF 2019 WHILE DRIVING ON THE FREEWAY AT 65 MPH THE SAME ISS... Read more
Incident date: Jul 11, 2020
THE POWER STEERING ABRUPTLY STOPS IN THE MIDDLE OF DRIVING MAKING TURNING THE VEHICLE EXTREMELY DIFFICULT FOR ME AND IMPOSSIBLE FOR MY SPOUSE. THEN, WHILE I AM USING ALL MY MIGHT TO TURN IT AROUND A CORNER, IT RESUMES AND CAUSES ME TO JERK THE WHEEL. THESE ISSUES HAPPENED ON THE HIGHWAY, IN PARKING LOTS, AND SIDE ROADS, THE POWER STEERING JUST STOPS AND STARTS WITHOUT CAUSE. I ALMOST HIT A GUAR... Read more
Incident date: Jul 18, 2020
PASSENGER SLIDING DOOR DOES NOT OPEN AND CLOSE ALL THE WAY
Incident date: Jun 2, 2020
THE STEERING JERKS AND CAR SHIFTS WHEN I HIT A POT HOLE OF BUMP IN THE ROAD ON MY 2007 CHRYSLER ASPEN AND IT HAS ALMOST CAUSED US TO LOSS CONTROL OF THE VEHICLE A FEW TIMES, YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN OR I WOULD DODGE THE HOLE. VERY SCARY WHEN IT DOES HAPPEN. WE HAVE HAD THE FRONT END CHECKED AND THEN TELL US THERE'S NO PROBLEM. IT DOESN'T HAPPEN UNLESS YOUR DRIVING OVER 40 MPH AND W... Read more
Incident date: Jun 2, 2020
THE STEERING JERKS AND CAR SHIFTS WHEN I HIT A POT HOLE OF BUMP IN THE ROAD ON MY 2007 CHRYSLER ASPEN AND IT HAS ALMOST CAUSED US TO LOSS CONTROL OF THE VEHICLE A FEW TIMES, YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN OR I WOULD DODGE THE HOLE. VERY SCARY WHEN IT DOES HAPPEN. WE HAVE HAD THE FRONT END CHECKED AND THEN TELL US THERE'S NO PROBLEM. IT DOESN'T HAPPEN UNLESS YOUR DRIVING OVER 40 MPH AND W... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) — ENGINE
Jul 17, 2020
Incident date: Jun 24, 2020
A FEW WEEKS AFTER GETTING MY OIL CHANGED I WAS DRIVING WHEN THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO AUTO ZONE AND RAN A DIAGNOSTIC ON THE VEHICLE. THE RESULT WAS A CODE P0520 WHICH INDICATES A FAULT IN THE ENGINE OIL PRESSURE SENSOR/SWITCH ELECTRICAL CIRCUIT FOR A PREDETERMINED PERIOD OF TIME. MOST LIKELY SOLUTION IS TO REPLACE THE OIL PRESSURE SWITCH.
CHRYSLER
TOWN AND COUNTRY
(2015) — SEATS
Jul 17, 2020
Incident date: Jul 17, 2020
I WAS DRIVING DOWN A CITY STREET AND THE DRIVER'S SIDE HEADREST SPONTANEOUSLY DEPLOYED FORCING MY NECK AND HEAD FORWARD CAUSING WHIPLASH,HEADACHES AND NECK PAIN. I THOUGHT SOMETHING EXPLODED IN THE BACK OF MY VAN.*DT CONSUMER STATED LOCAL DEALER WAS CONTACTED BUT WERE OF NO HELP.*JB
1 injured
CHRYSLER
TOWN AND COUNTRY
(2015) — AIR BAGS
Jul 17, 2020
Incident date: Mar 2, 2020
I WAS DRIVING AT 45 MPH WITH MY ADULT DAUGHTER IN THE PASSENGER SEAT. SHE HAD HER SEAT BELT ON AND WITHOUT ANY WARNING, COLLISION OR TURNING MOTION THE PASSENGER SEAT HEADREST EXPLODED HITTING HER IN THE HEAD. BECAUSE OF THE SAFETY OF MY FUTURE PASSENGERS I SECURED AN APPOINTMENT AT GALEANA CHRYSLER DEALERSHIP IN FORT MYERS, FLORIDA. ON 3/11/20 I PURCHASED A NEW HEADREST AT A COST OF $683.73 AND H... Read more