Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,120 complaints for CHRYSLER
Incident date: Sep 5, 2020
THIS CAR HAS AN ONGOING RECALL FOR SEAT RECLINER BOLTS. I WAS DRIVING AND ALL OF THE SUDDEN THE SEAT BACK WENT FLAT AND I FELL BACKWARDS WHILE DRIVING. THIS WILL BE THE 4TH TIME THE SEAT BELT RECLINER BOLT BROKE. I BELIEVE I AM DUE FINANCIAL RESTITUTION EVEN THOUGH I DID NOT GET INJURED OR WORSE I COULD HAVE KILLED SOMEONE AT HIGHWAY SPEEDS. I WAS ON A CITY STREET AT 40MPH WHEN THIS HAPPENED.
Incident date: Aug 20, 2020
ITS THROWING A PCM CODE AN THE CAR IS STALLING SO BAD IN THE MODDLE OF DRIVING I HAVE BEEN STUCK SEVEREAL TIMES AN I THUNK THERE IS A FUEL LEAK I SMEELL GAS SO BED ITS THROING PO300 CODE AN WONT CHANFE EVEN WHEN I GOT ALL THE PARTS I SEE THERE IS A RECALL ON MY YEAR OF CAR CAN SOMWONW HWLP MW I CANT KEEO CUTTING OFF ILL WRECK
Incident date: Aug 20, 2020
ITS THROWING A PCM CODE AN THE CAR IS STALLING SO BAD IN THE MODDLE OF DRIVING I HAVE BEEN STUCK SEVEREAL TIMES AN I THUNK THERE IS A FUEL LEAK I SMEELL GAS SO BED ITS THROING PO300 CODE AN WONT CHANFE EVEN WHEN I GOT ALL THE PARTS I SEE THERE IS A RECALL ON MY YEAR OF CAR CAN SOMWONW HWLP MW I CANT KEEO CUTTING OFF ILL WRECK
Incident date: Aug 20, 2020
ITS THROWING A PCM CODE AN THE CAR IS STALLING SO BAD IN THE MODDLE OF DRIVING I HAVE BEEN STUCK SEVEREAL TIMES AN I THUNK THERE IS A FUEL LEAK I SMEELL GAS SO BED ITS THROING PO300 CODE AN WONT CHANFE EVEN WHEN I GOT ALL THE PARTS I SEE THERE IS A RECALL ON MY YEAR OF CAR CAN SOMWONW HWLP MW I CANT KEEO CUTTING OFF ILL WRECK
Incident date: Jun 30, 2019
TL* THE CONTACT'S DAUGHTER OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT LOW SPEEDS, THE VEHICLE SHUTOFF. THE CONTACT STATED THAT THE STEERING AND THE BRAKES LOCKED UP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT FAILURE RECURRED WHILE HE WAS DRIVING THE VEHICLE ALSO. THE VEHICLE WAS PULLED TO THE... Read more
Incident date: Sep 2, 2020
WHILE DRIVING THE STEERING WHEEL WILL STICK LIKE THE POWER STEERING IS FAILING. IT IS MOST NOTICEABLE WHEN ON THE HIGHWAY. IF YOU TURN SLIGHTLY TO THE RIGHT, THE STEERING WHEEL WILL THEN STICK AND THEN YOU HAVE TO GIVE A JERK TO THE LEFT TO GET IT BACK TO CENTER. IT FEELS LIKE THE POWER STEERING IS GOING OUT. I SEE THAT THERE IS A RECALL ON THE VAN FOR THE POWER STEERING ON SOME MODELS BUT WHE... Read more
Incident date: Aug 25, 2020
ACCELERATING FROM STOP. VEHICLE WILL STALL/LOOSE SYNCHRONIZATION BETWEEN ENGINE POWER/TRANSMISSION. MULTIPLE EVENTS FROM BOTH STRAIGHT/TURNING SITUATIONS. FOLLOWING LOSE OF ACCELERATION, TRANSMISSION SLAMS BACK INTO ACCELERATING CAUSING LOSS OF CONTROL. STEERING IS AFFECTED DURING EVENT(S).
Incident date: Aug 25, 2020
ACCELERATING FROM STOP. VEHICLE WILL STALL/LOOSE SYNCHRONIZATION BETWEEN ENGINE POWER/TRANSMISSION. MULTIPLE EVENTS FROM BOTH STRAIGHT/TURNING SITUATIONS. FOLLOWING LOSE OF ACCELERATION, TRANSMISSION SLAMS BACK INTO ACCELERATING CAUSING LOSS OF CONTROL. STEERING IS AFFECTED DURING EVENT(S).
Incident date: Aug 25, 2020
ACCELERATING FROM STOP. VEHICLE WILL STALL/LOOSE SYNCHRONIZATION BETWEEN ENGINE POWER/TRANSMISSION. MULTIPLE EVENTS FROM BOTH STRAIGHT/TURNING SITUATIONS. FOLLOWING LOSE OF ACCELERATION, TRANSMISSION SLAMS BACK INTO ACCELERATING CAUSING LOSS OF CONTROL. STEERING IS AFFECTED DURING EVENT(S).
Incident date: Jul 23, 2020
VEHICLE WAS PURCHASED NEW IN MARCH 2019 OFF THE SHOWROOM FLOOR FROM A DEALER IN MORTON, IL. IT HAD RADIO PROBLEMS FROM THE BEGINNING AND WAS NOTED ON MY FIRST SERVICE VISIT 6/4/19. THE RADIO WOULD FREEZE ON THE LOADING SCREEN AND NEVER OPERATE. I WAS TOLD TO WAIT FOR SOFTWARE UPDATES REGARDLESS OF THE AMOUNT OF PICTURES AND VIDEOS I SHOWED THE TEAM MEMBERS OF WHAT WAS GOING ON WITH THE RADIO FREEZ... Read more
Incident date: Jul 23, 2020
VEHICLE WAS PURCHASED NEW IN MARCH 2019 OFF THE SHOWROOM FLOOR FROM A DEALER IN MORTON, IL. IT HAD RADIO PROBLEMS FROM THE BEGINNING AND WAS NOTED ON MY FIRST SERVICE VISIT 6/4/19. THE RADIO WOULD FREEZE ON THE LOADING SCREEN AND NEVER OPERATE. I WAS TOLD TO WAIT FOR SOFTWARE UPDATES REGARDLESS OF THE AMOUNT OF PICTURES AND VIDEOS I SHOWED THE TEAM MEMBERS OF WHAT WAS GOING ON WITH THE RADIO FREEZ... Read more
Incident date: Aug 19, 2020
BOTH BATTERIES HAVE FAILED TWICE WITHIN A 4 MONTH PERIOD. FIRST TIME IT FAILED TO START AND GAVE A WARNING. SECOND TIME THE VEHICLE FAILED DURING OPERATION ON A PUBLIC ROAD WITHOUT ANY WARNING AND WOULD NOT RESTART.
CHRYSLER
TOWN AND COUNTRY
(2010) — ELECTRONIC STABILITY CONTROL (ESC)
Sep 3, 2020
Incident date: Aug 30, 2020
DRIVING ON FREEWAY THE CHECK ENGINE LIGHT CAME ON AND VAN SHIFTED INTO 3RD GEAR WITHOUT WARNING. DIAGNOSED WITH STUCK VALVE AND GEAR STUCK IN 3RD OR 2ND YEAR. VAN WOULDN'T DRIVE OVER 45 RPMS HAD TO EXIT FREEWAY FAST. RPMS ACTING SPORADICALLY FROM 0 TO 5 DROPPING RAPIDLY AND INCREASING. MY LIFE WAS AT RISKED DUE TO FAST TRAFFIC APPROACHING. SEMI'S, CARS AND TRUCKS HEADED TOWARDS ME AT 75 MPH.
CHRYSLER
TOWN AND COUNTRY
(2010) — POWER TRAIN
Sep 3, 2020
Incident date: Aug 30, 2020
DRIVING ON FREEWAY THE CHECK ENGINE LIGHT CAME ON AND VAN SHIFTED INTO 3RD GEAR WITHOUT WARNING. DIAGNOSED WITH STUCK VALVE AND GEAR STUCK IN 3RD OR 2ND YEAR. VAN WOULDN'T DRIVE OVER 45 RPMS HAD TO EXIT FREEWAY FAST. RPMS ACTING SPORADICALLY FROM 0 TO 5 DROPPING RAPIDLY AND INCREASING. MY LIFE WAS AT RISKED DUE TO FAST TRAFFIC APPROACHING. SEMI'S, CARS AND TRUCKS HEADED TOWARDS ME AT 75 MPH.
CHRYSLER
TOWN AND COUNTRY
(2010) — VEHICLE SPEED CONTROL
Sep 3, 2020
Incident date: Aug 30, 2020
DRIVING ON FREEWAY THE CHECK ENGINE LIGHT CAME ON AND VAN SHIFTED INTO 3RD GEAR WITHOUT WARNING. DIAGNOSED WITH STUCK VALVE AND GEAR STUCK IN 3RD OR 2ND YEAR. VAN WOULDN'T DRIVE OVER 45 RPMS HAD TO EXIT FREEWAY FAST. RPMS ACTING SPORADICALLY FROM 0 TO 5 DROPPING RAPIDLY AND INCREASING. MY LIFE WAS AT RISKED DUE TO FAST TRAFFIC APPROACHING. SEMI'S, CARS AND TRUCKS HEADED TOWARDS ME AT 75 MPH.
Incident date: Oct 23, 2019
THE LIGHTS WENT OUT ALOT AND I WOULD GIGGLE THE WIRE TO GET THEM TO FULLY TURN ON. THEN THAT STOPPED WORKING. WE HAVE TRIED DIFFERENT ROUTES OF TRYING TO GET THEM TO WORK BUT NOTHING WILL. IT CAN ONLY BE DRIVEN DURING THE DAY NOW.
CHRYSLER
TOWN AND COUNTRY
(2015) — SEATS
Sep 3, 2020
Incident date: Aug 27, 2020
ACTIVE HEAD RESTRAINT DEPLOYED FOR NO REASON. VEHICLE WAS STATIONARY IN MY DRIVEWAY
CHRYSLER
TOWN AND COUNTRY
(2011) — AIR BAGS
Sep 2, 2020
Incident date: Sep 1, 2020
HOLA ESTUVE LLEVANDO AL DEALER ALBERIC COLN POR UN REGALO SOBRE UNA PUERTA ELLOS DIJERON QUE ADEMS DE ESO TENA UNAS CUANTAS COSAS MS ,ME REFIERO LE SALI UN CDIGO MDULO ORC PARTES # 68062118AG. ELLOS ME INDICAN QUE NO TIENE RECALL Y TENGO QUE PAGAR POR ESA INSTALACIN PORQUE LA GUAGUA NO TIENE GARANTA. OK MI PREGUNTA SI NO HUBIERA LLEVADO A ESE RECALL QUE TIENE NO SE HUBIERA SABIDO DE LOS AIRBAG QUE... Read more
Incident date: Aug 1, 2020
CAR STALLS ON FREEWAY AND WILL NOT ACCELERATE OVER 45 MPH. CAR JERKS AND PUSHES FORWARD WHEN TURNING AND COMING FROM A STOP.
Incident date: Jun 10, 2020
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND HEADLIGHTS BECAME INOPERABLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS HOWEVER INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE LIGHT SWITCH. THE CO... Read more
Incident date: Jun 10, 2020
TL* THE CONTACT OWNS A 2017 CHRYSLER 200. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND HEADLIGHTS BECAME INOPERABLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS HOWEVER INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE LIGHT SWITCH. THE CO... Read more
Incident date: Oct 24, 2019
THE ENGINE CRADLE ON MY 2006 CHRYSLER PACIFICA TOURING IS ALMOST COMPLETELY RUSTED AND CRACKED THROUGH. I TOOK IT TO THE MECHANIC BECAUSE IT WAS SHAKING AND BUCKING AND WAS TOLD TO STOP DRIVING IT BECAUSE ONE MORE BUMP COULD BREAK THE CRADLE CAUSING MY ENGINE TO DROP. IT WILL COST THOUSANDS OF DOLLARS TO REPLACE IT. MORE THAN THE CAR IS WORTH.
Incident date: Sep 1, 2020
I JUST BOUGHT THIS VEHICLE 6 MONTHS AGO WITH 18K MILES ON IT. IT IS A 2017, BUT THE 3 YEAR OR 36K MILES WARRANTY RAN OUT IN 2019 BECAUSE THE VEHICLE WAS MADE IN 2016 EVEN THOUGH THE MODEL WAS 2017. I HAVE 27K MILES ON IT AND ALREADY HAVE TO PAY AN ALMOST $700 REPAIR ON THE FUEL RAIL PRESSURE SENSOR. I WAS TOLD MY VAN COULD SHUT DOWN IF I DIDN'T FIX IT. CALLED CHRYSLER CUSTOMER SERVICE, TOLD THEM ... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) — ENGINE
Sep 1, 2020
Incident date: Aug 19, 2020
OIL COOLER HOUSING DEFECTIVE CRACKS UNDER PRESSURE OR OVERHEATING. DRIVER SIDE POWER SEAT FAILURE MAJOR SAFETY ISSUES. POWER TRAIN ROUGH SHIFTING.
CHRYSLER
TOWN AND COUNTRY
(2012) — POWER TRAIN
Sep 1, 2020
Incident date: Aug 19, 2020
OIL COOLER HOUSING DEFECTIVE CRACKS UNDER PRESSURE OR OVERHEATING. DRIVER SIDE POWER SEAT FAILURE MAJOR SAFETY ISSUES. POWER TRAIN ROUGH SHIFTING.
CHRYSLER
TOWN AND COUNTRY
(2012) — SEATS
Sep 1, 2020
Incident date: Aug 19, 2020
OIL COOLER HOUSING DEFECTIVE CRACKS UNDER PRESSURE OR OVERHEATING. DRIVER SIDE POWER SEAT FAILURE MAJOR SAFETY ISSUES. POWER TRAIN ROUGH SHIFTING.
CHRYSLER
TOWN AND COUNTRY
(2012) — POWER TRAIN
Sep 1, 2020
Incident date: Aug 19, 2020
ERROR CODE P083B
CHRYSLER
TOWN AND COUNTRY
(2013) — AIR BAGS
Sep 1, 2020
Incident date: Sep 1, 2020
BOTH HEADRESTS DEPLOYED INVOLUNTARILY AND UNEXPECTEDLY WHEN THE IGNITION WAS BEING BEEN TURNED OFF AFTER I PULLED IN THE MY DRIVEWAY. THE VAN WAS STATIONARY AND THERE WAS NO IMPACT OR CAUSE FOR THE DEPLOYMENT/. I WAS IN THE DRIVER'S SEAT THE HEADREST HIT THE BACK OF MY HEAD WITH FORCE. WE WERE UNABLE TO RESET THE HEADRESTS AS THE PLASTIC CLIP HOLDING THE METAL ROD HAD BROKEN ON BOTH HEADRESTS
CHRYSLER
TOWN AND COUNTRY
(2013) — SEATS
Sep 1, 2020
Incident date: Sep 1, 2020
BOTH HEADRESTS DEPLOYED INVOLUNTARILY AND UNEXPECTEDLY WHEN THE IGNITION WAS BEING BEEN TURNED OFF AFTER I PULLED IN THE MY DRIVEWAY. THE VAN WAS STATIONARY AND THERE WAS NO IMPACT OR CAUSE FOR THE DEPLOYMENT/. I WAS IN THE DRIVER'S SEAT THE HEADREST HIT THE BACK OF MY HEAD WITH FORCE. WE WERE UNABLE TO RESET THE HEADRESTS AS THE PLASTIC CLIP HOLDING THE METAL ROD HAD BROKEN ON BOTH HEADRESTS
CHRYSLER
TOWN AND COUNTRY
(2014) — ELECTRICAL SYSTEM
Sep 1, 2020
Incident date: Jul 6, 2020
THE REAR PASSENGER SLIDING DOOR CONTINUES TO TRY TO LATCH AFTER CLOSED, GENERALLY ONLY ON VERY HOT DAYS. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR IN MOTION. THIS IS A WELL KNOWN PROBLEM WITH THESE VEHICLES. PLEASE READ THE COMMENTS ON THE SITE BELOW TO SEE HOW MANY PEOPLE HAVE BEEN EFFECTED BY THIS- HOW IS THIS NOT A RECALL YET?? HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C24092_DS899542
CHRYSLER
TOWN AND COUNTRY
(2016) — STRUCTURE:BODY
Sep 1, 2020
Incident date: Aug 15, 2020
DRIVER SIDE SLIDING DOOR MAKES A LOUD BUZZING SOUND WHILE LOCKING OR UNLOCKING THE VEHICLE. I WAS TOLD BY THE DEALERSHIP THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND AN EXPENSIVE REPAIR (AROUND $650). EVENTUALLY THE LOCK WILL NOT FUNCTION AT ALL AND YOU WON'T BE ABLE TO LOCK OR UNLOCK THE DOOR. THIS IS A LIFE SAFETY ISSUE THAT SHOULD BE ADDRESSED BY CHRYSLER.
CHRYSLER
TOWN AND COUNTRY
(2016) — ELECTRICAL SYSTEM
Sep 1, 2020
Incident date: Aug 15, 2020
DRIVER SIDE SLIDING DOOR MAKES A LOUD BUZZING SOUND WHILE LOCKING OR UNLOCKING THE VEHICLE. I WAS TOLD BY THE DEALERSHIP THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND AN EXPENSIVE REPAIR (AROUND $650). EVENTUALLY THE LOCK WILL NOT FUNCTION AT ALL AND YOU WON'T BE ABLE TO LOCK OR UNLOCK THE DOOR. THIS IS A LIFE SAFETY ISSUE THAT SHOULD BE ADDRESSED BY CHRYSLER.
CHRYSLER
TOWN AND COUNTRY
(2016) — STRUCTURE:BODY
Sep 1, 2020
Incident date: Aug 1, 2020
PASSENGER-SIDE SLIDING DOOR LOCK DOES NOT WORK CORRECTLY AND SOMETIMES GETS STUCK. IT MAKES A LOUD BUZZING NOISE WHEN TRYING TO LOCK AND UNLOCK. THIS IS A KNOWN ISSUE WITH THIS VEHICLE BUT NO RECALL HAS BEEN ISSUED.
CHRYSLER
TOWN AND COUNTRY
(2016) — ELECTRICAL SYSTEM
Sep 1, 2020
Incident date: Aug 1, 2020
PASSENGER-SIDE SLIDING DOOR LOCK DOES NOT WORK CORRECTLY AND SOMETIMES GETS STUCK. IT MAKES A LOUD BUZZING NOISE WHEN TRYING TO LOCK AND UNLOCK. THIS IS A KNOWN ISSUE WITH THIS VEHICLE BUT NO RECALL HAS BEEN ISSUED.
Incident date: Jun 15, 2019
HAD TO GET RADIO FIXED WHEN I FIRST GOT THE CAR. AFTER A YEAR IT STARTED MAKING CRACKLING SOUNDS, THEN IT STOPPED. SO I STARTED PLAYING CDS AND NOW THEY MAKE A POPPING SOUND EVERY 3 SECONDS. THE TRUNK WAS OPENING ONCE AND A WHILE NOW IT DOESN'T OPEN WITHOUT MOVING THE BACK SEAT. WHILE LOOKING FOR A RESOLVE, I SEE MANY PEOPLE HAVE THESE SAME PROBLEMS.
Incident date: Oct 31, 2019
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED UPON DEPRESSING THE ACCELERATOR PEDAL. AFTER SOME TIME, THE VEHICLE ABRUPTLY ACCELERATED FORWARD CAUSING THE CONTACT TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE SERVICE AIR BAGS WARNING LIGHT WAS ILLUMINED ON THE INSTRUMENT PANEL. THE DEALER HAD ... Read more
Incident date: Oct 31, 2019
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED UPON DEPRESSING THE ACCELERATOR PEDAL. AFTER SOME TIME, THE VEHICLE ABRUPTLY ACCELERATED FORWARD CAUSING THE CONTACT TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE SERVICE AIR BAGS WARNING LIGHT WAS ILLUMINED ON THE INSTRUMENT PANEL. THE DEALER HAD ... Read more
Incident date: Oct 31, 2019
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED UPON DEPRESSING THE ACCELERATOR PEDAL. AFTER SOME TIME, THE VEHICLE ABRUPTLY ACCELERATED FORWARD CAUSING THE CONTACT TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE SERVICE AIR BAGS WARNING LIGHT WAS ILLUMINED ON THE INSTRUMENT PANEL. THE DEALER HAD ... Read more
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND CHECK ENGINE WARNING LIGHT WERE ILLUMINATED. ADDITIONALLY, THE BRAKE PEDAL WAS FIRM, REQUIRING EXTRA EFFORT TO DEPRESS. THE CONTACT TOOK THE VEHICLE TO BOLES AUTOMOTIVE SERVICE CENTER, LLC (354 UNION CEMETERY RD SW, CONCORD, NC 28027, (704) 792-1005) WHO REPLACED THE BRAKES AND COMPLETED AN AIR BAG RELA... Read more
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND CHECK ENGINE WARNING LIGHT WERE ILLUMINATED. ADDITIONALLY, THE BRAKE PEDAL WAS FIRM, REQUIRING EXTRA EFFORT TO DEPRESS. THE CONTACT TOOK THE VEHICLE TO BOLES AUTOMOTIVE SERVICE CENTER, LLC (354 UNION CEMETERY RD SW, CONCORD, NC 28027, (704) 792-1005) WHO REPLACED THE BRAKES AND COMPLETED AN AIR BAG RELA... Read more
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND CHECK ENGINE WARNING LIGHT WERE ILLUMINATED. ADDITIONALLY, THE BRAKE PEDAL WAS FIRM, REQUIRING EXTRA EFFORT TO DEPRESS. THE CONTACT TOOK THE VEHICLE TO BOLES AUTOMOTIVE SERVICE CENTER, LLC (354 UNION CEMETERY RD SW, CONCORD, NC 28027, (704) 792-1005) WHO REPLACED THE BRAKES AND COMPLETED AN AIR BAG RELA... Read more
Incident date: Oct 1, 2019
THE REAR GLASS WINDOW FALLS OUT OF THE CONVERTIBLE ROOF AND INTO THE PASSENGER COMPARTMENT. THIS IS CHRONIC WITH MOST CROSSFIRE ROADSTERS. EASILY INVESTIGATED AND VERIFIED. IT CAN HAPPEN WHILE MOVING OR STANDING STILL.
Incident date: Aug 15, 2020
I PURCHASED THIS CAR NEW OFF THE DEALERSHIP SHOWROOM IN SUMMER OF 2017. A COUPLE DAYS AFTER HAVING IT, I WAS DRIVING DOWN A STREET IN MY HOMETOWN AND THE VEHICLE JUST SHUT COMPLETELY OFF. I WAS IN THE MIDDLE OF TRAFFIC AND BEGAN TO PANIC BECAUSE I DIDN'T WANT TO GET INTO AN ACCIDENT. I TOOK THE CAR TO THE DEALERSHIP AND THEY 'FIXED' THE ISSUE. SHORTLY AFTER, WHILE AT A STOP LIGHT, THE CAR SHUT OF... Read more
Incident date: Aug 15, 2020
I PURCHASED THIS CAR NEW OFF THE DEALERSHIP SHOWROOM IN SUMMER OF 2017. A COUPLE DAYS AFTER HAVING IT, I WAS DRIVING DOWN A STREET IN MY HOMETOWN AND THE VEHICLE JUST SHUT COMPLETELY OFF. I WAS IN THE MIDDLE OF TRAFFIC AND BEGAN TO PANIC BECAUSE I DIDN'T WANT TO GET INTO AN ACCIDENT. I TOOK THE CAR TO THE DEALERSHIP AND THEY 'FIXED' THE ISSUE. SHORTLY AFTER, WHILE AT A STOP LIGHT, THE CAR SHUT OF... Read more
Incident date: Aug 15, 2020
I PURCHASED THIS CAR NEW OFF THE DEALERSHIP SHOWROOM IN SUMMER OF 2017. A COUPLE DAYS AFTER HAVING IT, I WAS DRIVING DOWN A STREET IN MY HOMETOWN AND THE VEHICLE JUST SHUT COMPLETELY OFF. I WAS IN THE MIDDLE OF TRAFFIC AND BEGAN TO PANIC BECAUSE I DIDN'T WANT TO GET INTO AN ACCIDENT. I TOOK THE CAR TO THE DEALERSHIP AND THEY 'FIXED' THE ISSUE. SHORTLY AFTER, WHILE AT A STOP LIGHT, THE CAR SHUT OF... Read more
Incident date: Jan 2, 2018
I PURCHASED THE CAR ON SEPTEMBER 23RD, 2017, WITH APPROXIMATELY $42,000 MILLS. IN JANUARY 2018, I BEGAN HAVING SOME HEADLIGHTS, AIRBAGS, AND ENGINE LIGHTS ISSUES. I TOOK IT TO THE CAR DEALERSHIP SERVICE TO GET A HEADLIGHT BULB REPLACEMENT, AN AIRBAG CHECK, AND ENGINE RESET. THREE MONTHS LATER, THE SAME ISSUES OCCUR WITH THE AIRBAG LIGHT GOING ON AND OFF, AND THE HEADLIGHT BULB NEEDED ANOTHER REPLA... Read more
Incident date: Jan 2, 2018
I PURCHASED THE CAR ON SEPTEMBER 23RD, 2017, WITH APPROXIMATELY $42,000 MILLS. IN JANUARY 2018, I BEGAN HAVING SOME HEADLIGHTS, AIRBAGS, AND ENGINE LIGHTS ISSUES. I TOOK IT TO THE CAR DEALERSHIP SERVICE TO GET A HEADLIGHT BULB REPLACEMENT, AN AIRBAG CHECK, AND ENGINE RESET. THREE MONTHS LATER, THE SAME ISSUES OCCUR WITH THE AIRBAG LIGHT GOING ON AND OFF, AND THE HEADLIGHT BULB NEEDED ANOTHER REPLA... Read more
Incident date: Aug 30, 2020
I WAS DRIVING ON THE HIGHWAY AND THE PASSENGER SIDE SAFETY HEADREST SPONTANEOUSLY DEPLOYED. THERE WAS NO IMPACT TO THE VEHICLE WHICH WOULD CAUSE THIS. AFTER INSPECTION OF THE HEADREST I NOTICED BROKEN PIECES OF PLASTIC IN THE MECHANISM.
CHRYSLER
TOWN AND COUNTRY
(2016) — STRUCTURE:BODY
Aug 30, 2020
Incident date: Jun 1, 2019
THE LOCK ACTUATOR FOR THE PASSENGER SIDE REAR DOOR STOPPED FUNCTIONING PROPERLY. THE DOOR LOCK STUCK IN THE LOCKED POSITION AND THE DOOR COULD NOT BE OPENED. A BODY SHOP GOT THE ACTUATOR UNSTUCK, BUT WITHIN A FEW DAYS IT WAS STUCK AGAIN, THIS TIME IN THE UNLOCKED POSITION. I STARTED RESEARCHING THE PROBLEM ONLINE AND FOUND A WAY TO GET THE LOCK UNSTUCK AND I USED THAT TRICK WHEN IT STUCK IN THE L... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) — SEATS
Aug 29, 2020
Incident date: Aug 27, 2020
EARLY ON/ABOUT AUGUST 27, 2020 I WENT OUT TO MY CHRYSLER T&C , PARKED OVERNIGHT IN MY HOME'S DRIVEWAY, AND DISCOVERED THAT THE FRONT PASSENGER SEAT HEADREST HAD DEPLOYED. THE VEHICLE HAD NOT BEEN INVOLVED IN ANY INCIDENTS OF SUDDEN CONTACT WITH ANY OTHER VEHICLE OR OBJECT. EXAMINATION OF THE VEHICLE EXTERIOR SHOWS ZERO EVIDENCE OF ANY CONTACT WITH ANOTHER OBJECT ON ANY OF THE OUTSIDE SURFACES. ... Read more