Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,531 complaints for CHRYSLER
Incident date: Nov 6, 2020
DROVE TOP SPEED OF 20 MPH BECAUSE I WAS ON BASE. CAME TO STOP AT STOP SIGN TO TURN ONTO MARYLAND AVE TO EXIT THE BASE. STARTED TO ACCELERATE TO TURN LEFT, MID TURN, VAN SHUT OFF/DIED, ERROR MESSAGE OF PUT CAR INTO PARK AND THEN VEHICLE SPEED TOO HIGH(SOMETHING ALONG THOSE LINES) FLASHED. WOULDN'T TURN BACK ON FOR ABOUT 5 SECONDS. NOTE: 2 CHILDREN AS PASSENGERS AT THE TIME BATTERY REPLACED NOV 201... Read more
Incident date: Nov 1, 2020
THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ON SEPTEMBER 9, 2020. BY NOVEMBER 1 2020 I WAS OBSERVING EXTREME WEAR ON THE BRAND NEW TIRES. WENT TO MY MECHANIC AND WAS TOLD THE CAR IS UNSAFE TO DRIVE DUE TO THE CRADLE RUST ROT, AND THE ENGINE IS ABOUT READY TO FALL OUT AND WOULD CAUSE CATASTROPHIC EMERGENCY I AND MY FAMILY COUL... Read more
Incident date: Nov 1, 2020
THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ON SEPTEMBER 9, 2020. BY NOVEMBER 1 2020 I WAS OBSERVING EXTREME WEAR ON THE BRAND NEW TIRES. WENT TO MY MECHANIC AND WAS TOLD THE CAR IS UNSAFE TO DRIVE DUE TO THE CRADLE RUST ROT, AND THE ENGINE IS ABOUT READY TO FALL OUT AND WOULD CAUSE CATASTROPHIC EMERGENCY I AND MY FAMILY COUL... Read more
Incident date: Nov 1, 2020
THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ON SEPTEMBER 9, 2020. BY NOVEMBER 1 2020 I WAS OBSERVING EXTREME WEAR ON THE BRAND NEW TIRES. WENT TO MY MECHANIC AND WAS TOLD THE CAR IS UNSAFE TO DRIVE DUE TO THE CRADLE RUST ROT, AND THE ENGINE IS ABOUT READY TO FALL OUT AND WOULD CAUSE CATASTROPHIC EMERGENCY I AND MY FAMILY COUL... Read more
Incident date: Nov 5, 2020
THE VEHICLE CHECK ENGINE LIGHT PERMANENTLY STAYS ON AND THE VEHICLE WILL JUST DIE AS YOU'RE DRIVING IT COULD BE IN THE MIDDLE OF AN INTERSECTION IT COULD BE WHEN YOU'RE REVERSING IT DOESN'T MATTER I JUST WANTS TO DIE AND THEN NOT START UP AND IT SOUNDS LIKE THE GEARS ARE NOT AUTOMATICALLY SHIFTING. WE HAVE TO HAVE THE COMPUTER RESET OFTEN IN ORDER FOR OUR VEHICLE TO DRIVE. IT'S BEEN HAPPENING FOR... Read more
Incident date: Nov 5, 2020
THE VEHICLE CHECK ENGINE LIGHT PERMANENTLY STAYS ON AND THE VEHICLE WILL JUST DIE AS YOU'RE DRIVING IT COULD BE IN THE MIDDLE OF AN INTERSECTION IT COULD BE WHEN YOU'RE REVERSING IT DOESN'T MATTER I JUST WANTS TO DIE AND THEN NOT START UP AND IT SOUNDS LIKE THE GEARS ARE NOT AUTOMATICALLY SHIFTING. WE HAVE TO HAVE THE COMPUTER RESET OFTEN IN ORDER FOR OUR VEHICLE TO DRIVE. IT'S BEEN HAPPENING FOR... Read more
Incident date: Nov 5, 2020
THE VEHICLE CHECK ENGINE LIGHT PERMANENTLY STAYS ON AND THE VEHICLE WILL JUST DIE AS YOU'RE DRIVING IT COULD BE IN THE MIDDLE OF AN INTERSECTION IT COULD BE WHEN YOU'RE REVERSING IT DOESN'T MATTER I JUST WANTS TO DIE AND THEN NOT START UP AND IT SOUNDS LIKE THE GEARS ARE NOT AUTOMATICALLY SHIFTING. WE HAVE TO HAVE THE COMPUTER RESET OFTEN IN ORDER FOR OUR VEHICLE TO DRIVE. IT'S BEEN HAPPENING FOR... Read more
Incident date: Nov 5, 2020
I HAVE A 2015 CHRYSLER 200S WHICH I GOT IN JANUARY 2016. I HAD GONE TO A DEALERSHIP TO SEE ABOUT A TRADE IN I HAD AT THE MOMENT. WHEN THE CAR WAS TAKEN TO SEE VALUE OF IT ANOTHER CAR 'HIT IT' THEREFORE THE SALESMAN FELT IT WAS HIS RESPONSIBILITY TO HELP. I GOT A CHRYSLER 200S W/ NO DOWN PAYMENT OR ANYTHING. TOO GOOD TO BE TRUE, RIGHT? NOT EVEN A YEAR LATER MY CAR WOULDN'T START AND I WENT TO CHECK... Read more
Incident date: Nov 5, 2020
I HAVE A 2015 CHRYSLER 200S WHICH I GOT IN JANUARY 2016. I HAD GONE TO A DEALERSHIP TO SEE ABOUT A TRADE IN I HAD AT THE MOMENT. WHEN THE CAR WAS TAKEN TO SEE VALUE OF IT ANOTHER CAR 'HIT IT' THEREFORE THE SALESMAN FELT IT WAS HIS RESPONSIBILITY TO HELP. I GOT A CHRYSLER 200S W/ NO DOWN PAYMENT OR ANYTHING. TOO GOOD TO BE TRUE, RIGHT? NOT EVEN A YEAR LATER MY CAR WOULDN'T START AND I WENT TO CHECK... Read more
Incident date: Sep 4, 2020
2 ISSUES: 1)WHILE DRIVING, VEHICLE FREQUENTLY SHOWS NO AIR PRESSURE IN FRONT DRIVER SIDE TIRE SENSOR, HAPPENS FREQUENTLY 2) WHILE STARTING, VEHICLE WILL START AND RUN FOR APPROX 2-3 SECONDS THEN ENGINE WILL SHUT OFF, ISSUE 2 TYPICALLY DOES NOT REPEAT AFTER TURNING OFF VEHICLE THEN RESTARTING. THIS ISSUE OCCURRED MORE OFTEN WHEN STARTING VEHICLE AFTER BEING BRIEFLY TURNED OFF
Incident date: Sep 4, 2020
2 ISSUES: 1)WHILE DRIVING, VEHICLE FREQUENTLY SHOWS NO AIR PRESSURE IN FRONT DRIVER SIDE TIRE SENSOR, HAPPENS FREQUENTLY 2) WHILE STARTING, VEHICLE WILL START AND RUN FOR APPROX 2-3 SECONDS THEN ENGINE WILL SHUT OFF, ISSUE 2 TYPICALLY DOES NOT REPEAT AFTER TURNING OFF VEHICLE THEN RESTARTING. THIS ISSUE OCCURRED MORE OFTEN WHEN STARTING VEHICLE AFTER BEING BRIEFLY TURNED OFF
Incident date: Sep 4, 2020
2 ISSUES: 1)WHILE DRIVING, VEHICLE FREQUENTLY SHOWS NO AIR PRESSURE IN FRONT DRIVER SIDE TIRE SENSOR, HAPPENS FREQUENTLY 2) WHILE STARTING, VEHICLE WILL START AND RUN FOR APPROX 2-3 SECONDS THEN ENGINE WILL SHUT OFF, ISSUE 2 TYPICALLY DOES NOT REPEAT AFTER TURNING OFF VEHICLE THEN RESTARTING. THIS ISSUE OCCURRED MORE OFTEN WHEN STARTING VEHICLE AFTER BEING BRIEFLY TURNED OFF
CHRYSLER
TOWN AND COUNTRY
(2009) - AIR BAGS
Nov 5, 2020
Incident date: Jun 13, 2020
EMBLELM ON AIRBAG WAS REMOVED BY THE DEALER, THIS IS THERE RESOLUTION TO THE REPAIR, I NOW HAVE A EMPTY EMBLEM HOLE IN THE CENTER OF THE STEERING WHEEL AIRBAG, THEY ADVISED ME THEY DONT KNOW IF THEY ARE COMING UP WITH A REPAIR FOR THE AIRBAG. I HAVE PATIENTLY WAITED OVER 6 MONTHS AND AM LOOSING INCOME WITH THIS VEHICLE BECAUSE OF THE SAFTEY RECALL.
CHRYSLER
TOWN AND COUNTRY
(2010) - AIR BAGS
Nov 5, 2020
Incident date: Jun 12, 2020
DEALER REMOVED EMBLEM IN AIRBAG AND THAT WAS THERE REPAIR LEAVING A EMBLEM HOLE IN THE CENTER OF THE STEERING WHEEL, NO RESPONSE IF REPLACING EMBLEM OR AIRBAG COVER
Incident date: Oct 12, 2020
THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UN... Read more
Incident date: Oct 12, 2020
THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UN... Read more
Incident date: Sep 17, 2020
ON SEPTEMBER 17TH, 2020 I WAS DRIVING MY GREAT NIECE TO DAYCARE AND WHEN I PARKED THE CAR AND CUT IT OFF, IT WOULD NOT START BACK UP OR ALLOW ME TO SHIFT AT ALL. A NEW BATTERY WAS PURCHASED WHICH DID NOTHING, A TOWING SERVICE WAS CALLED AND IT WAS FLATBED DELIVERED TO A CERTIFIED MECHANIC AND IT WAS DETERMINED THAT THE COMPUTER BRAIN IS GONE AND THE CAR WILL NOT CUT OFF WHEN YOU PUSH THE BUTTON T... Read more
Incident date: Sep 17, 2020
ON SEPTEMBER 17TH, 2020 I WAS DRIVING MY GREAT NIECE TO DAYCARE AND WHEN I PARKED THE CAR AND CUT IT OFF, IT WOULD NOT START BACK UP OR ALLOW ME TO SHIFT AT ALL. A NEW BATTERY WAS PURCHASED WHICH DID NOTHING, A TOWING SERVICE WAS CALLED AND IT WAS FLATBED DELIVERED TO A CERTIFIED MECHANIC AND IT WAS DETERMINED THAT THE COMPUTER BRAIN IS GONE AND THE CAR WILL NOT CUT OFF WHEN YOU PUSH THE BUTTON T... Read more
Incident date: Sep 17, 2020
ON SEPTEMBER 17TH, 2020 I WAS DRIVING MY GREAT NIECE TO DAYCARE AND WHEN I PARKED THE CAR AND CUT IT OFF, IT WOULD NOT START BACK UP OR ALLOW ME TO SHIFT AT ALL. A NEW BATTERY WAS PURCHASED WHICH DID NOTHING, A TOWING SERVICE WAS CALLED AND IT WAS FLATBED DELIVERED TO A CERTIFIED MECHANIC AND IT WAS DETERMINED THAT THE COMPUTER BRAIN IS GONE AND THE CAR WILL NOT CUT OFF WHEN YOU PUSH THE BUTTON T... Read more
Incident date: Dec 12, 2019
FOR THE AXLE OR THE WHEEL BEARINGS OR SOMETHING LIKE THAT EVERY TIME I TURN THE WHEEL TO A CERTAIN ANGLE IT POPS ALSO HAS HARD VIBRATION WHILE DRIVING THE BUTTONS HAVE FALLEN OFF THE SEATS THE STEERING PULLS TO THE RIGHT HAS RUST BY THE GAS TANK 0102 SINCE BANKS SENSORS HAVE ONE OUT AND HAS STOPPED STARTING OCCASIONALLY HAVE REPLACED KEY FOB BUT IT OCCASIONALLY STILL HAPPENS AND THE FLOW SENSOR AL... Read more
Incident date: Dec 12, 2019
FOR THE AXLE OR THE WHEEL BEARINGS OR SOMETHING LIKE THAT EVERY TIME I TURN THE WHEEL TO A CERTAIN ANGLE IT POPS ALSO HAS HARD VIBRATION WHILE DRIVING THE BUTTONS HAVE FALLEN OFF THE SEATS THE STEERING PULLS TO THE RIGHT HAS RUST BY THE GAS TANK 0102 SINCE BANKS SENSORS HAVE ONE OUT AND HAS STOPPED STARTING OCCASIONALLY HAVE REPLACED KEY FOB BUT IT OCCASIONALLY STILL HAPPENS AND THE FLOW SENSOR AL... Read more
Incident date: Dec 12, 2019
FOR THE AXLE OR THE WHEEL BEARINGS OR SOMETHING LIKE THAT EVERY TIME I TURN THE WHEEL TO A CERTAIN ANGLE IT POPS ALSO HAS HARD VIBRATION WHILE DRIVING THE BUTTONS HAVE FALLEN OFF THE SEATS THE STEERING PULLS TO THE RIGHT HAS RUST BY THE GAS TANK 0102 SINCE BANKS SENSORS HAVE ONE OUT AND HAS STOPPED STARTING OCCASIONALLY HAVE REPLACED KEY FOB BUT IT OCCASIONALLY STILL HAPPENS AND THE FLOW SENSOR AL... Read more
Incident date: Nov 3, 2020
I WAS DRIVE MY CAR AND ALL OF A SUDDEN GOING THROUGH A STREET INTERACTION ON 170TH STREET AND PILOT KNOB RD WHEN IT WENT DEAD ON ME THE CAR WHEEL LOCKED UP AND IT STALLED WE'RE I ALMOST COULD HAVE GOT HIT WITH MY FAMILY IN THE CAR I AND A FEW BYPASSERS HELP ME PUSH IT TO THE SIDE OF THE ROAD TO WE'RE I HAD AAA TOW ME ME HOME BECAUSE I FELT IT WOULD BE UNSAFE TO DRIVE IN CASE IT HAPPEN AGAIN AND WE... Read more
CHRYSLER
TOWN AND COUNTRY
(2006) - STRUCTURE:BODY
Nov 3, 2020
Incident date: Oct 12, 2020
TL* THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE PASSENGER'S SIDE REAR WHEEL BAR WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AXLE WAS SEVERELY RUSTED. THE CONTACT CALLED LUCAS CHRYSLER JEEP DODGE RAM (1624 NJ-38, LUMBERTON, NJ 08048, (609) 845-0030) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE ... Read more
CHRYSLER
TOWN AND COUNTRY
(2006) - SUSPENSION
Nov 3, 2020
Incident date: Oct 12, 2020
TL* THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE PASSENGER'S SIDE REAR WHEEL BAR WAS RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AXLE WAS SEVERELY RUSTED. THE CONTACT CALLED LUCAS CHRYSLER JEEP DODGE RAM (1624 NJ-38, LUMBERTON, NJ 08048, (609) 845-0030) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE ... Read more
Incident date: Dec 11, 2015
I AM STILL HAVING TRANSMISSIONS PROBLEMS, TRANSAXLE, AND SMELLING SMOKE SMELL INSIDE CABIN. I FEEL VERY UNSAFE IN DRIVING THIS CAR. I HAVE TAKEN THIS CAR MORE THAN 2 TIMES AND THE RECALLS STATED THAT THE TRANSMISSION SHOULD BE REPLACED AND I HAVE NO EVIDENCE THAT IT HAS BEEN DONE. YET EACH TIME I HAVE TAKEN THE CAR WITH THE COMPLAINT THAT THE CAR IS SHIFTING HARD, & INTO NEUTRAL UNEXPECTING IT HAS... Read more
Incident date: Dec 11, 2015
I AM STILL HAVING TRANSMISSIONS PROBLEMS, TRANSAXLE, AND SMELLING SMOKE SMELL INSIDE CABIN. I FEEL VERY UNSAFE IN DRIVING THIS CAR. I HAVE TAKEN THIS CAR MORE THAN 2 TIMES AND THE RECALLS STATED THAT THE TRANSMISSION SHOULD BE REPLACED AND I HAVE NO EVIDENCE THAT IT HAS BEEN DONE. YET EACH TIME I HAVE TAKEN THE CAR WITH THE COMPLAINT THAT THE CAR IS SHIFTING HARD, & INTO NEUTRAL UNEXPECTING IT HAS... Read more
Incident date: Dec 11, 2015
I AM STILL HAVING TRANSMISSIONS PROBLEMS, TRANSAXLE, AND SMELLING SMOKE SMELL INSIDE CABIN. I FEEL VERY UNSAFE IN DRIVING THIS CAR. I HAVE TAKEN THIS CAR MORE THAN 2 TIMES AND THE RECALLS STATED THAT THE TRANSMISSION SHOULD BE REPLACED AND I HAVE NO EVIDENCE THAT IT HAS BEEN DONE. YET EACH TIME I HAVE TAKEN THE CAR WITH THE COMPLAINT THAT THE CAR IS SHIFTING HARD, & INTO NEUTRAL UNEXPECTING IT HAS... Read more
Incident date: Nov 2, 2020
DEAR SIR OR MADAM: MY DAUGHTER WAS DRIVING TO THE UNIVERSITY OF ALABAMA WHEN SHE HAD A CATASTROPHIC FAILURE ON HER REAR, PASSENGER TIRE. SHE WAS ABLE TO PULL OFF THE ROAD AS SOON AS THE FAILURE HAPPENED. THE FAILURE WAS VERY ODD. THE RUBBER COMPLETELY SEPARATED AROUND THE RIM. A CIRCLE APPROXIMATELY 30MM REMAINED ON THE RIM. ALL OF THE RUBBER COMPLETELY SEPARATED MAKING A PERFECT CUT 360 DEG... Read more
Incident date: Oct 27, 2020
I BROUGHT MY CAR IN FOR INSPECTION. I ALSO WANTED THEM TO CHECK THE MUFFLER. I WAS CONTACTED BY THE GARAGE, THEY WERE NOT ABLE TO INSPECT THE VEHICLE BECAUSE THE SUBFRAME UNDER THE ENGINE IS COMPLETELY RUSTED AWAY. THEY SAID EVEN IF THEY COULD REPLACE THE MUFFLER THERE WOULD BE NOTHING TO ATTACH IT TO. THAT'S HOW DETERIORATED IT IS. I WOULD LIKE TO KNOW IF THERE IS ANY RECOURSE I HAVE ? I WO... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) - ENGINE
Nov 2, 2020
Incident date: Nov 1, 2020
ON TWO OCCASIONS WHILE MY WIFE WAS DRIVING, BOTH TIMES WHILE ON A TOWN ROAD, THE VEHICLE SHUT OFF ALMOST LIKE THE VEHICLE HAD ITS IGNITION TURNED OFF. TOTAL LOSS OF POWER TO EVERYTHING ELECTRICAL, LOSS OF POWER STEERING AND BRAKES. SHE WAS ABLE TO GET THE VAN PULLED OVER, AND ONCE SHE WAS ON THE SIDE OF THE ROAD, SHE WAS ABLE TO GET IT STARTED RIGHT AWAY.
Incident date: Nov 1, 2020
LOW OIL PRESSURES LITE COMES ON BLINKS GOES OUT WHEN YOU PRESS DOWN ON THE PEDDLE TO ACCELERATE CAR REPLACED OIL SENDING UNIT STILL DOES IT HAS TO BE ELECTRICAL PROBLEM CAR 10 YEARS OLD
Incident date: Nov 1, 2020
LOW OIL PRESSURES LITE COMES ON BLINKS GOES OUT WHEN YOU PRESS DOWN ON THE PEDDLE TO ACCELERATE CAR REPLACED OIL SENDING UNIT STILL DOES IT HAS TO BE ELECTRICAL PROBLEM CAR 10 YEARS OLD
CHRYSLER
STEERING LINKAGE
(9999) - EQUIPMENT:MECHANICAL
Nov 2, 2020
Incident date: Nov 1, 2020
2014 JEEP - CHEROKEE TRAILHAWK - DIFFERENTIAL MALFUNCTIONING. THERE SEEM TO BE WIDESPREAD ISSUE WITH THE DIFFERENTIAL MALFUNCTIONING. TOOK THE CAR FOR SERVICE AND THE MECHANIC FOUND THAT THE REAR DIFFERENTIAL IS LEAKING FLUID ALL OVER. THEY CHECKED THE DIFFERENTIAL FLUID LEVEL AND NOTED EXCESSIVE AMOUNT OF METAL PRESENT IN DIFF. AND FLUID THAT LEAKED. THIS MAKES THE CAR VERY DANGEROUS TO DRIVE BE... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) - ELECTRICAL SYSTEM
Oct 31, 2020
Incident date: Oct 31, 2020
AFTER THE VEHICLE IS TURNED OFF, THE TIPM CONTINUES TO RUN THE FUEL PUMP.
Incident date: Oct 21, 2020
MY 4 YEAR OLD CHRYSLER STARTED GIVING OFF A VERY STRONG SMELL OF FRESH GASOLINE EACH TIME I FILLED UP THE TANK. THE FUMES WERE SO STRONG I HAD THE CAR ON A LIFT LOOKING FOR LEAKS IN THE REAR OF THE CAR. THERE WAS NO VISIBLE LEAKING OF GASOLINE. THE SMELL WAS ALSO SUPER STRONG OUT SIDE OF THE REAR AND SIDES OF THE CAR TO THE POINT OF FEAR OF SOMEONE WALKING BY AND DROPPING A CIGAR AND BLOWING UP FR... Read more
Incident date: Oct 28, 2020
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED AND MOVED OFF OF THE ROADWAY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH AN AUXILIARY BATTERY FAILURE. ... Read more
Incident date: Oct 27, 2020
MY WIFE WAS STATIONARY AT A RED LIGHT WITH MY DAUGHTER IN THE SECOND ROW. A CAR APPROACHED THE LIGHT AND SLAMMED INTO THE BACK OF HER CAR II DON'T THINK THEY WERE SLOWING DOWN). SHE THEN HIT THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY AND THE SEATBELT DID NOT FULLY ENGAGE. AS A RESULT, SHE HIT THE STEERING WHEEL CAUSING FRACTURES, A CONCUSSION AND A MINOR BRAIN BLEED.*DT*DT*DT*JB*... Read more
Crash
1 injured
Incident date: Oct 27, 2020
MY WIFE WAS STATIONARY AT A RED LIGHT WITH MY DAUGHTER IN THE SECOND ROW. A CAR APPROACHED THE LIGHT AND SLAMMED INTO THE BACK OF HER CAR II DON'T THINK THEY WERE SLOWING DOWN). SHE THEN HIT THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY AND THE SEATBELT DID NOT FULLY ENGAGE. AS A RESULT, SHE HIT THE STEERING WHEEL CAUSING FRACTURES, A CONCUSSION AND A MINOR BRAIN BLEED.*DT*DT*DT*JB*... Read more
Crash
1 injured
Incident date: Oct 14, 2020
2017 PACIFICA STARTED TO MAKE BUZZING SOUNDS 2 WEEKS AGO. NOISE HAPPENS WHEN EITHER SLIDING DOOR ARE OPENED WHEN VAN IS IN PARK..
CHRYSLER
TOWN AND COUNTRY
(2008) - ELECTRICAL SYSTEM
Oct 29, 2020
Incident date: Jul 6, 2020
MY DRIVER'S SIDE LOW BEAM LED LIGHT WILL COME ON WHEN THE CAR IS CRANKED BUT BEGINS TO FLICKER AND WILL CUT COMPLETELY OFF WITHIN 5 MINUTES OF CRANKING THE VAN. IT WILL SOMETIMES COME BACK ON AND GO OFF AGAIN. REPLACING THE BULB IS NOT CORRECTING THE PROBLEM.
CHRYSLER
TOWN AND COUNTRY
(2015) - SEAT BELTS
Oct 29, 2020
Incident date: Feb 11, 2020
SINCE THE BEGINNING OF THIS YEAR, THE DRIVER SIDE SEATBELT HAS OPENED ITSELF (UNLATCHED ITSELF) 5 TIMES WHILE DRIVING.
CHRYSLER
TOWN AND COUNTRY
(2015) - POWER TRAIN
Oct 28, 2020
Incident date: Oct 24, 2020
SUDDENLY AND WITHOUT WARNING, MY TRANSMISSION FAILED. NO WARNING NOISES, NO CHECK ENGINE LIGHT. I WAS ON A COUNTRY ROAD WITH MY 7 YEAR OLD SON IN THE CAR AND NO HELP FOR MILES. HAD WE BEEN ON A HIGHWAY, WE MAY HAVE BEEN IN AN ACCIDENT. THE VEHICLE WAS IN MOTION WHEN I HEARD A WHINING/ WINDING SOUND. THE ENGINE REVVED HIGH AND WOULDN'T MOVE FORWARD. I PULLED OVER TO THE SHOULDER, TURNED MY VEHICLE ... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) - ENGINE
Oct 28, 2020
Incident date: May 6, 2020
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE JERKED FORWARD AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED FOR A WHILE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO STALLINGS MOTORS (1245-38TH BOULEVARD, N.E., CAIRO, GA 39828, (229) 516-4891) TO B... Read more
CHRYSLER
TOWN AND COUNTRY
(2011) - ELECTRICAL SYSTEM
Oct 27, 2020
Incident date: Oct 23, 2020
MY WIFE WAS DRIVING OUR VEHICLE DOWN A COUNTY ROAD AT ABOUT 40 MILES PER HOUR WHEN SUDDENLY WHAT SEEMED LIKE ALL OF THE INDICATOR AND WARNING LIGHTS LIT UP ON THE DASHBOARD. SHE PULLED OFF INTO A NEIGHBORHOOD TO TRY AND TURN AROUND TO DRIVE THE VEHICLE BACK HOME. AS SHE CAME AROUND THE CIRCLE DRIVE OF THE NEIGHBORHOOD AND APPROACHED THE STOP SIGN BEFORE THE COUNTY ROAD, THE VEHICLE COMPLETED DIED.... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) - ELECTRICAL SYSTEM
Oct 27, 2020
Incident date: Jul 7, 2018
WHEN I'M DRIVING THE REAR HATCH OPENS I HAVE TO PULL OVER TO CLOSE , I HAVE REPLACED THIS ONCE IT COST ME $300.00 & IT IS DOING IT AGAIN THE MACHANIC SAID IT IS THE COMPUTER I CALLED WHERE I BOUGHT Y CAR THEY SAID NO RECALL , THE BACK HEATER ALSO SMELLS LIKE BURNING WIRES HAS STARED TO SMOKE ON ME AS WELL , , I HAVE TO TIE THE REAR DOOR AT THIS TIME WHICH STILL OPENS WHEN I AM DRIVING I HAVE MY GR... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - POWER TRAIN
Oct 27, 2020
Incident date: Feb 2, 2019
TRANSMISSION SLIPPING