Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,531 complaints for CHRYSLER
Incident date: Nov 26, 2020
ALL OF SUDDEN I FELT A JOLT IN THE GEAR SHIFT AND THEN I LOST POWER STEERING AND I COULDN'T STEP ON THE GAS TO ACCELERATE . SO I PULLED OVER THE BEST I COULD, ON THE HIGHWAY GOING 55 MPH. I SHUT THE CAR OFF AND WHEN I TURNED IT BACK ON AFTER GIVING IT A COUPLE MINUTES IT WAS TURNING OVER BUT NOT TURNING ON. THE ENGINE WAS COMPLETELY STALLED. NO WARNING LIGHTS OR CHECK ENGINE LIGHTS. IT WAS COMPL... Read more
Incident date: Nov 26, 2020
ALL OF SUDDEN I FELT A JOLT IN THE GEAR SHIFT AND THEN I LOST POWER STEERING AND I COULDN'T STEP ON THE GAS TO ACCELERATE . SO I PULLED OVER THE BEST I COULD, ON THE HIGHWAY GOING 55 MPH. I SHUT THE CAR OFF AND WHEN I TURNED IT BACK ON AFTER GIVING IT A COUPLE MINUTES IT WAS TURNING OVER BUT NOT TURNING ON. THE ENGINE WAS COMPLETELY STALLED. NO WARNING LIGHTS OR CHECK ENGINE LIGHTS. IT WAS COMPL... Read more
Incident date: Nov 26, 2020
ON MULTIPLE OCCASIONS THE CAR HAS JUST SHUT OFF ON ITS OWN WHILE IN MOTION. THIS HAS HAPPENED AT LEAST 10 TIMES. DOES NOT MATTER WHAT SPEED YOU ARE GOING, THE ENGINE WILL JUST SHUT OFF ON ITS OWN. THE MOST RECENT INCIDENTS WERE ON A HIGHWAY GOING AROUND 55MPH AND HAPPENED TWICE WITHIN A 8 MINUTE PERIOD. THE FIRST TIME WAS GOING OVER A BRIDGE AND THE CAR SHUT OFF. WAITED ABOUT 3 MINUTES AND THE CA... Read more
Incident date: Nov 26, 2020
ON MULTIPLE OCCASIONS THE CAR HAS JUST SHUT OFF ON ITS OWN WHILE IN MOTION. THIS HAS HAPPENED AT LEAST 10 TIMES. DOES NOT MATTER WHAT SPEED YOU ARE GOING, THE ENGINE WILL JUST SHUT OFF ON ITS OWN. THE MOST RECENT INCIDENTS WERE ON A HIGHWAY GOING AROUND 55MPH AND HAPPENED TWICE WITHIN A 8 MINUTE PERIOD. THE FIRST TIME WAS GOING OVER A BRIDGE AND THE CAR SHUT OFF. WAITED ABOUT 3 MINUTES AND THE CA... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - SERVICE BRAKES
Nov 26, 2020
Incident date: Nov 14, 2020
CAR WAS RUNNING PERFECTLY AT 70 MPH ON THE HIGHWAY AND ENGINE CUT OFF WITHOUT ANY WARNING OR INDICATION OF POOR OPERATION, RESULTING IMMEDIATE LOSS OF POWER STEERING AND LOSS POWER BRAKES. THIS HAS HAPPENED TWICE IN 12 DAYS ON NOV 14 AND NOW NOV 26 WHILE DRIVING TO WHOLE FAMILY TO THANKSGIVING. MECHANIC HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. VERY SCARY. CAR HAS 76K MILES. CAR WILL START RIGH... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - ENGINE
Nov 26, 2020
Incident date: Nov 14, 2020
CAR WAS RUNNING PERFECTLY AT 70 MPH ON THE HIGHWAY AND ENGINE CUT OFF WITHOUT ANY WARNING OR INDICATION OF POOR OPERATION, RESULTING IMMEDIATE LOSS OF POWER STEERING AND LOSS POWER BRAKES. THIS HAS HAPPENED TWICE IN 12 DAYS ON NOV 14 AND NOW NOV 26 WHILE DRIVING TO WHOLE FAMILY TO THANKSGIVING. MECHANIC HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. VERY SCARY. CAR HAS 76K MILES. CAR WILL START RIGH... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - STEERING
Nov 26, 2020
Incident date: Nov 14, 2020
CAR WAS RUNNING PERFECTLY AT 70 MPH ON THE HIGHWAY AND ENGINE CUT OFF WITHOUT ANY WARNING OR INDICATION OF POOR OPERATION, RESULTING IMMEDIATE LOSS OF POWER STEERING AND LOSS POWER BRAKES. THIS HAS HAPPENED TWICE IN 12 DAYS ON NOV 14 AND NOW NOV 26 WHILE DRIVING TO WHOLE FAMILY TO THANKSGIVING. MECHANIC HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. VERY SCARY. CAR HAS 76K MILES. CAR WILL START RIGH... Read more
Incident date: Nov 23, 2020
WHILE DRIVE TURNING LEFT THOUGH A TRAFFIC LIGHT ON PILOT KNOB AND 160TH IN FARMINGTON MY CAR STALLED WHEEL LOCK UP PADDLE FELT LIKE IT HAD GOTTEN STUCK FOR A SECOND AND THERE IN THE MIDDLE OF THE INTERSECTION MY CAR HAD COMPLETELY STALLED OUT WITH MY CHILDREN IN THE VEHICLE TO WEAR I HAD TWO TRUCKS PULL OVER THAT HAD TWO STRANGER MEN THAT CAME OVER TO PUSH ME OUT OF THE INTERSECTION OUT OF DANGER... Read more
Incident date: Nov 23, 2020
WHILE DRIVE TURNING LEFT THOUGH A TRAFFIC LIGHT ON PILOT KNOB AND 160TH IN FARMINGTON MY CAR STALLED WHEEL LOCK UP PADDLE FELT LIKE IT HAD GOTTEN STUCK FOR A SECOND AND THERE IN THE MIDDLE OF THE INTERSECTION MY CAR HAD COMPLETELY STALLED OUT WITH MY CHILDREN IN THE VEHICLE TO WEAR I HAD TWO TRUCKS PULL OVER THAT HAD TWO STRANGER MEN THAT CAME OVER TO PUSH ME OUT OF THE INTERSECTION OUT OF DANGER... Read more
Incident date: Nov 23, 2020
WHILE DRIVE TURNING LEFT THOUGH A TRAFFIC LIGHT ON PILOT KNOB AND 160TH IN FARMINGTON MY CAR STALLED WHEEL LOCK UP PADDLE FELT LIKE IT HAD GOTTEN STUCK FOR A SECOND AND THERE IN THE MIDDLE OF THE INTERSECTION MY CAR HAD COMPLETELY STALLED OUT WITH MY CHILDREN IN THE VEHICLE TO WEAR I HAD TWO TRUCKS PULL OVER THAT HAD TWO STRANGER MEN THAT CAME OVER TO PUSH ME OUT OF THE INTERSECTION OUT OF DANGER... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - ENGINE
Nov 25, 2020
Incident date: Nov 14, 2020
THE VEHICLE HAS CYLINDER #2 MISFIRE CODE. TWO SEPARATE INDEPENDENT LOCAL MECHANICS BOTH SUGGEST THIS IS DUE TO PITTING OF THE CYLINDER HEAD MATERIAL. THEY TELL ME IT IS A COMMON PROBLEM WITH THIS ENGINE, 3.6L. I CALLED CHRYSLER AND THEY ARE NOT WILLING TO STAND BEHIND THEIR PRODUCT.
Incident date: Nov 24, 2020
HEATER CORE PLUGS FROM THE DEXCOOL BRAKING DOWN, THEN FINALLY STARTS TO LEAK CAUSING LACK OF HEAT, EVENTUALLY FOGGING THE WINDOWS SO YOU CAN'T SEE CAUSING MULTIPLE SAFETY HAZARDS. COMMON PROBLEM FROM WHAT I SEE ON LINE! YOU DON'T REALIZE IN SUMMER WHEN YOU BUY THE CAR TILL YOU GO TO USE IT IN THE SPRING AND IT'S NOT COVERED UNDER WARRANTY!
Incident date: Nov 24, 2020
HEATER CORE PLUGS FROM THE DEXCOOL BRAKING DOWN, THEN FINALLY STARTS TO LEAK CAUSING LACK OF HEAT, EVENTUALLY FOGGING THE WINDOWS SO YOU CAN'T SEE CAUSING MULTIPLE SAFETY HAZARDS. COMMON PROBLEM FROM WHAT I SEE ON LINE! YOU DON'T REALIZE IN SUMMER WHEN YOU BUY THE CAR TILL YOU GO TO USE IT IN THE SPRING AND IT'S NOT COVERED UNDER WARRANTY!
Incident date: Nov 24, 2020
HEATER CORE PLUGS FROM THE DEXCOOL BRAKING DOWN, THEN FINALLY STARTS TO LEAK CAUSING LACK OF HEAT, EVENTUALLY FOGGING THE WINDOWS SO YOU CAN'T SEE CAUSING MULTIPLE SAFETY HAZARDS. COMMON PROBLEM FROM WHAT I SEE ON LINE! YOU DON'T REALIZE IN SUMMER WHEN YOU BUY THE CAR TILL YOU GO TO USE IT IN THE SPRING AND IT'S NOT COVERED UNDER WARRANTY!
Incident date: Aug 14, 2020
LIGHTS BLINKING IN THE CAR THE RADIO KEEPS MAKING NOISES SHAKING WHEN DRIVING THEY SAID IT WAS A POWER CONTROL MODULE
Incident date: Aug 14, 2020
LIGHTS BLINKING IN THE CAR THE RADIO KEEPS MAKING NOISES SHAKING WHEN DRIVING THEY SAID IT WAS A POWER CONTROL MODULE
Incident date: Aug 14, 2020
LIGHTS BLINKING IN THE CAR THE RADIO KEEPS MAKING NOISES SHAKING WHEN DRIVING THEY SAID IT WAS A POWER CONTROL MODULE
CHRYSLER
TOWN AND COUNTRY
(2010) - UNKNOWN OR OTHER
Nov 24, 2020
Incident date: Sep 6, 2019
THE VEHICLE WHILE MOVING WOULD SHUT DOWN SUDDENLY WITHOUT WARNING WHICH MAKE IT DANGEROUS TO OPERATE. IT WOULD HAPPEN ON THE HIGHWAY , CITY STREET.
CHRYSLER
TOWN AND COUNTRY
(2012) - SERVICE BRAKES
Nov 23, 2020
Incident date: Nov 23, 2020
TRACTION CONTROL LIGHT CAME ON AND ENGINE SHUT OFF WHILE DRIVING AROUND 30 MILES PER HOUR AFTER JUST STARTING ABOUT 20 MINUTES AFTER SHUT OFF AND LISTENING TO RADIO WITH KEY IN ACCESSORY POSITION LOST BRAKES AND STEERING. TRACTION CONTROL WOULD NOT COME BACK ON TILL I STOPPED 10 MILES AFTER RESTARTING AND TURNED OFF. ONLY CAME BACK ON WITH ENGINE NOT ON.
CHRYSLER
TOWN AND COUNTRY
(2012) - ENGINE
Nov 23, 2020
Incident date: Nov 23, 2020
TRACTION CONTROL LIGHT CAME ON AND ENGINE SHUT OFF WHILE DRIVING AROUND 30 MILES PER HOUR AFTER JUST STARTING ABOUT 20 MINUTES AFTER SHUT OFF AND LISTENING TO RADIO WITH KEY IN ACCESSORY POSITION LOST BRAKES AND STEERING. TRACTION CONTROL WOULD NOT COME BACK ON TILL I STOPPED 10 MILES AFTER RESTARTING AND TURNED OFF. ONLY CAME BACK ON WITH ENGINE NOT ON.
CHRYSLER
TOWN AND COUNTRY
(2012) - STEERING
Nov 23, 2020
Incident date: Nov 23, 2020
TRACTION CONTROL LIGHT CAME ON AND ENGINE SHUT OFF WHILE DRIVING AROUND 30 MILES PER HOUR AFTER JUST STARTING ABOUT 20 MINUTES AFTER SHUT OFF AND LISTENING TO RADIO WITH KEY IN ACCESSORY POSITION LOST BRAKES AND STEERING. TRACTION CONTROL WOULD NOT COME BACK ON TILL I STOPPED 10 MILES AFTER RESTARTING AND TURNED OFF. ONLY CAME BACK ON WITH ENGINE NOT ON.
CHRYSLER
TOWN AND COUNTRY
(2013) - ELECTRICAL SYSTEM
Nov 23, 2020
Incident date: Nov 23, 2020
THE TIPM IS BAD CAUSING A FPR PROBLEM, CAUSING COLD STARTS OR NO START AS WELL AS STALLING OR A COMPLETE POWER DRAIN OF A BRAND NEW BATTERY PURCHASED 11.22.20 THIS SHOULD BE A RECALL
CHRYSLER
TOWN AND COUNTRY
(2013) - FUEL/PROPULSION SYSTEM
Nov 23, 2020
Incident date: Nov 23, 2020
THE TIPM IS BAD CAUSING A FPR PROBLEM, CAUSING COLD STARTS OR NO START AS WELL AS STALLING OR A COMPLETE POWER DRAIN OF A BRAND NEW BATTERY PURCHASED 11.22.20 THIS SHOULD BE A RECALL
CHRYSLER
TOWN AND COUNTRY
(2015) - ELECTRICAL SYSTEM
Nov 23, 2020
Incident date: Nov 6, 2020
HEADLIGHTS KEEP GOING OUT. I'VE HAD BOTH LOW BEAM HEADLIGHTS REPLACED TWICE IN LESS THAN 3 MONTHS. HIGH BEAMS, SIGNAL, PARKING LIGHTS ALL WORK AS THEY SHOULD. I TOOK IT TO A SHOP AND THEY SAID THE HID HEADLIGHT BALLAST NEEDED REPLACED. NO POWER GOING TO LOW BEAMS. HAD IT REPLACED AND LIGHTS WORKED FINE FOR ABOUT 2 MONTHS. NOW I'M HAVING THE SAME PROBLEM AGAIN. I JUST BOUGHT THE VAN IN JULY. I'VE S... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - EXTERIOR LIGHTING
Nov 23, 2020
Incident date: Nov 6, 2020
HEADLIGHTS KEEP GOING OUT. I'VE HAD BOTH LOW BEAM HEADLIGHTS REPLACED TWICE IN LESS THAN 3 MONTHS. HIGH BEAMS, SIGNAL, PARKING LIGHTS ALL WORK AS THEY SHOULD. I TOOK IT TO A SHOP AND THEY SAID THE HID HEADLIGHT BALLAST NEEDED REPLACED. NO POWER GOING TO LOW BEAMS. HAD IT REPLACED AND LIGHTS WORKED FINE FOR ABOUT 2 MONTHS. NOW I'M HAVING THE SAME PROBLEM AGAIN. I JUST BOUGHT THE VAN IN JULY. I'VE S... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - UNKNOWN OR OTHER
Nov 23, 2020
Incident date: Nov 23, 2020
THE DOOR LOCKING MECHANISM FOR MY 2016 CHRYSLER TOWN AND COUNTRY STOPPED WORKING. AFTER DOING SOME RESEARCH THIS IS AN ON GOING PROBLEM IN THIS VEHICLE. IF I WERE TO GET INTO AN ACCIDENT I WOULD BE UNABLE TO OPEN THE DOORS TO GET MY CHILDREN OUT FOR SAFETY REASONS. I AM NOT SURE WHY THIS HASN'T BEEN RECALLED YET.
Incident date: Nov 23, 2020
THE CAR STALLS OUT INTERMITTENTLY. I WILL BE DRIVING DOWN A CITY ROAD AND THE CAR JUST LOOSES POWER AND THEN STALLS OUT. AFTER THE CAR HAS STALLED IT DOES NOT WANT TO START AGAIN UNLESS IT IS JUMP STARTED OR BATTERY IS DISCONNECTED AND THE RECONNECTED.
Incident date: Nov 23, 2020
THE CAR STALLS OUT INTERMITTENTLY. I WILL BE DRIVING DOWN A CITY ROAD AND THE CAR JUST LOOSES POWER AND THEN STALLS OUT. AFTER THE CAR HAS STALLED IT DOES NOT WANT TO START AGAIN UNLESS IT IS JUMP STARTED OR BATTERY IS DISCONNECTED AND THE RECONNECTED.
Incident date: Nov 22, 2020
VEHICLE LITERALLY SHUTS OFF ABRUPTLY WITH ABSOLUTELY NO WARNING SIGNS BUT RESTARTS AGAIN PERFECTLY EXCEPT FOR YOU HAVE TO REPROGRAM RADIO AND CLIMATE CONTROL . THE FIRST TIME IT HAPPENED WHICH WAS 2 DAYS AGO I WAS COMING TO A STOP AT A STOP LIGHT AND IT TURNED GREEN ALMOST IMMEDIATELY, I PRESSED THE GAS AND WITHIN SECONDS THE CAR JUST CAME TO AN ABRUPT STOP ENGINE ELECTRICAL EVERYTHING WENT DEAD. ... Read more
Incident date: Nov 22, 2020
VEHICLE LITERALLY SHUTS OFF ABRUPTLY WITH ABSOLUTELY NO WARNING SIGNS BUT RESTARTS AGAIN PERFECTLY EXCEPT FOR YOU HAVE TO REPROGRAM RADIO AND CLIMATE CONTROL . THE FIRST TIME IT HAPPENED WHICH WAS 2 DAYS AGO I WAS COMING TO A STOP AT A STOP LIGHT AND IT TURNED GREEN ALMOST IMMEDIATELY, I PRESSED THE GAS AND WITHIN SECONDS THE CAR JUST CAME TO AN ABRUPT STOP ENGINE ELECTRICAL EVERYTHING WENT DEAD. ... Read more
Incident date: Nov 23, 2020
THE POWER STEERING IS GOING IN AND OUT, BOTH WITH WARNING LIGHT AND LOSS OF POWER STEERING. THIS HAS HAPPENED AT VARIOUS SPEEDS AND CONDITIONS AND IS VERY DANGEROUS, NOT ONLY WHEN STEERING GOES OUT, BUT WITH THE SUDDENNESS OF IT COMING BACK ON. IT CAN DO IT SEVERAL TIMES IN JUST A FEW MINUTES OF DRIVING AND WORRIES ME ABOUT TRANSPORTING MY CHILDREN, BUT THIS IS OUR ONLY VEHICLE.
Incident date: Nov 23, 2020
THE POWER STEERING IS GOING IN AND OUT, BOTH WITH WARNING LIGHT AND LOSS OF POWER STEERING. THIS HAS HAPPENED AT VARIOUS SPEEDS AND CONDITIONS AND IS VERY DANGEROUS, NOT ONLY WHEN STEERING GOES OUT, BUT WITH THE SUDDENNESS OF IT COMING BACK ON. IT CAN DO IT SEVERAL TIMES IN JUST A FEW MINUTES OF DRIVING AND WORRIES ME ABOUT TRANSPORTING MY CHILDREN, BUT THIS IS OUR ONLY VEHICLE.
Incident date: Nov 23, 2020
THE POWER STEERING IS GOING IN AND OUT, BOTH WITH WARNING LIGHT AND LOSS OF POWER STEERING. THIS HAS HAPPENED AT VARIOUS SPEEDS AND CONDITIONS AND IS VERY DANGEROUS, NOT ONLY WHEN STEERING GOES OUT, BUT WITH THE SUDDENNESS OF IT COMING BACK ON. IT CAN DO IT SEVERAL TIMES IN JUST A FEW MINUTES OF DRIVING AND WORRIES ME ABOUT TRANSPORTING MY CHILDREN, BUT THIS IS OUR ONLY VEHICLE.
Incident date: Nov 21, 2020
ON NOVEMBER 21, 2020, THE 7TH DAY I PURCHASED MY CAR FROM CAR MAX, I DROVE MY CAR FROM TX TO AR. NEARLY HALFWAY TO AR THE DASHBOARD LIGHTS STARTED FLICKERING AND WENT OFF AND ON SEVERAL TIMES. I COULD NOT BELIEVE IT HAS IT DURING THE DAY TIME. ONCE I ARRIVED IN AR, THE DASHBOARD CONTINUED TO FLICKER BUT THERE WERE NO ERROR MESSAGES ON THE DASHBOARD TO INDICATE A PROBLEM. LATER THAT NIGHT, I DRO... Read more
Incident date: Nov 21, 2020
ON NOVEMBER 21, 2020, THE 7TH DAY I PURCHASED MY CAR FROM CAR MAX, I DROVE MY CAR FROM TX TO AR. NEARLY HALFWAY TO AR THE DASHBOARD LIGHTS STARTED FLICKERING AND WENT OFF AND ON SEVERAL TIMES. I COULD NOT BELIEVE IT HAS IT DURING THE DAY TIME. ONCE I ARRIVED IN AR, THE DASHBOARD CONTINUED TO FLICKER BUT THERE WERE NO ERROR MESSAGES ON THE DASHBOARD TO INDICATE A PROBLEM. LATER THAT NIGHT, I DRO... Read more
Incident date: Nov 21, 2020
ON NOVEMBER 21, 2020, THE 7TH DAY I PURCHASED MY CAR FROM CAR MAX, I DROVE MY CAR FROM TX TO AR. NEARLY HALFWAY TO AR THE DASHBOARD LIGHTS STARTED FLICKERING AND WENT OFF AND ON SEVERAL TIMES. I COULD NOT BELIEVE IT HAS IT DURING THE DAY TIME. ONCE I ARRIVED IN AR, THE DASHBOARD CONTINUED TO FLICKER BUT THERE WERE NO ERROR MESSAGES ON THE DASHBOARD TO INDICATE A PROBLEM. LATER THAT NIGHT, I DRO... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) - AIR BAGS
Nov 22, 2020
Incident date: Sep 17, 2020
PARTS IN THE HEADREST BREAK AND HEADREST POPPED FORWARD HITTING DRIVER AND PASSENGER IN BACK OF THE HEAD THE VEHICLE WAS STATIONERY ONE TIME THE SECOND TIME IT WAS MOVING ON A RURAL HIGHWAY
CHRYSLER
TOWN AND COUNTRY
(2013) - SEATS
Nov 22, 2020
Incident date: Sep 17, 2020
PARTS IN THE HEADREST BREAK AND HEADREST POPPED FORWARD HITTING DRIVER AND PASSENGER IN BACK OF THE HEAD THE VEHICLE WAS STATIONERY ONE TIME THE SECOND TIME IT WAS MOVING ON A RURAL HIGHWAY
Incident date: Nov 21, 2020
THE CAR JUST SHUT OFF WHILE AT A STOP SIGH
Incident date: Nov 15, 2020
THE AC HAS BEEN REPAIR ALREADY FOR THROWING HOT AIR ON ONE SIDE AND COLD ON THE OTHER THIS WAS DONE THROUGH THE DEALER NOW THE AC IS STARTING TO DO IT AGAIN AS WELL AS WHISTLING EVERY THING FROM REPAIRS HAVE BEEN DONE BY DEALER THROUGH WARRANTY
CHRYSLER
TOWN AND COUNTRY
(2014) - ENGINE
Nov 20, 2020
Incident date: Nov 5, 2020
VEHICLE HAD LEAKING PLASTIC OIL FILTER HOUSING AT 110K MILES. AFTER REVIEW ONLINE, NOTICED THIS IS A VERY COMMON DESIGN ISSUE ALL OVER THE 3.6 PENTASTAR V6. THEN AT 127K, I HAVE NOW BEEN INFORMED AFTER ENGINE STARTED TICKING WHILE DRIVING THAT TIMING CHAIN, CAMSHAFT ETC HAVE FAILED AND ENGINE MUST BE REBUILT AND OR REPLACED ENTIRELY. I HAVE OWNED MANY VEHICLES AND NEVER HAD ONE WITH AN ENGINE FAIL... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) - ENGINE
Nov 19, 2020
Incident date: Nov 3, 2020
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT IN THE DRIVEWAY OF HIS RESIDENTS THERE WERE DROPS OF OIL IN THE DRIVEWAY. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE OIL PRESSURE GAUGE NEEDED TO BE REPLACED. THE OIL WAS REPLACED IN THE VEHICLE HOWEVER, THE FAILURE RECURRED. NO DE... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Nov 19, 2020
Incident date: Sep 19, 2020
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE SLIDING DOOR EMITTED AN ABNORMAL BUZZING SOUND. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
CHRYSLER
TOWN AND COUNTRY
(2010) - SERVICE BRAKES
Nov 19, 2020
Incident date: Nov 18, 2020
VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING AT HIGHWAY SPEED. VEHICLE HAS TURNED OFF (LIGHTS, STEERING, BRAKING, ELECTRICAL) AT 45MPH WHILE MERGING ONTO A HIGHWAY, VEHICLE ALMOST HIT MEDIAN BEFORE VEHICLE WAS PUT INTO NEUTRAL AND RESTARTED. VEHICLE ALSO SHUTOFF AT 65 MPH WHILE DRIVING ON HIGHWAY.
CHRYSLER
TOWN AND COUNTRY
(2010) - FUEL/PROPULSION SYSTEM
Nov 19, 2020
Incident date: Nov 18, 2020
VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING AT HIGHWAY SPEED. VEHICLE HAS TURNED OFF (LIGHTS, STEERING, BRAKING, ELECTRICAL) AT 45MPH WHILE MERGING ONTO A HIGHWAY, VEHICLE ALMOST HIT MEDIAN BEFORE VEHICLE WAS PUT INTO NEUTRAL AND RESTARTED. VEHICLE ALSO SHUTOFF AT 65 MPH WHILE DRIVING ON HIGHWAY.
CHRYSLER
TOWN AND COUNTRY
(2010) - STEERING
Nov 19, 2020
Incident date: Nov 18, 2020
VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING AT HIGHWAY SPEED. VEHICLE HAS TURNED OFF (LIGHTS, STEERING, BRAKING, ELECTRICAL) AT 45MPH WHILE MERGING ONTO A HIGHWAY, VEHICLE ALMOST HIT MEDIAN BEFORE VEHICLE WAS PUT INTO NEUTRAL AND RESTARTED. VEHICLE ALSO SHUTOFF AT 65 MPH WHILE DRIVING ON HIGHWAY.
CHRYSLER
TOWN AND COUNTRY
(2010) - ELECTRICAL SYSTEM
Nov 18, 2020
Incident date: Nov 14, 2020
CAR TURNS OUT OFF WHILE DRIVING LIKE THE KEY TURNS OFF. SOMETIMES IT TAKES 2 TIMES FOR THE KEY TO BE RECOGNIZED. I SAW RECALLS ON OTHER YEARS FOR THE SAME ISSUE. IT HAS HAPPENED ON ALL ROAD TYPES INCLUDING THE EXPRESSWAY
CHRYSLER
TOWN AND COUNTRY
(2010) - UNKNOWN OR OTHER
Nov 18, 2020
Incident date: Nov 14, 2020
CAR TURNS OUT OFF WHILE DRIVING LIKE THE KEY TURNS OFF. SOMETIMES IT TAKES 2 TIMES FOR THE KEY TO BE RECOGNIZED. I SAW RECALLS ON OTHER YEARS FOR THE SAME ISSUE. IT HAS HAPPENED ON ALL ROAD TYPES INCLUDING THE EXPRESSWAY
CHRYSLER
TOWN AND COUNTRY
(2011) - ELECTRICAL SYSTEM
Nov 18, 2020
Incident date: Nov 2, 2020
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO NEWBERRY MOTORS, INC. (1227 NEWBERRY AVE, NEWBERRY, MI 49868, (906) 293-5104) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) F... Read more
Incident date: Nov 13, 2020
THE VEHICLE STALLS WITHOUT ANY WARNING. IT JUST STARTED DOING THIS ON NOV, 13 AND HAS CONTINUED DOING THIS AS OF TODAY. IT IS AN INTERMITTENT POWER LOSS. I CALLED BERGSTROM CHRYSLER DEALERSHIP IN OSHKOSH WHO TOLD ME THAT I WOULD HAVE TO PAY $130.00 FOR THE DIAGNOSTIC. THEY SAID THAT THE RECALL WAS CLOSED AND NOT COVERED. WE ARE A NON-EMERGENCY MEDICAL TRANSPORTATION COMPANY. WE PROVIDE RIDES FOR ... Read more