Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,531 complaints for CHRYSLER
CHRYSLER
TOWN AND COUNTRY
(2010) - ENGINE
Dec 7, 2020
Incident date: Dec 7, 2020
MY VEHICLE SHUTSDOWN INTERMITTENTLY RIGHT AFTER STARTING IT EITHER REMOTELY OR VIA THE KEY. THIS TENDS TO HAPPEN AFTER THE VEHICLE SITS FOR A BIT. THE TRACTION CONTROL LIGHT COMES ON AND THE CAR SHUTS DOWN - NO POWER STEERING ETC. I JUST BOUGHT THIS VEHICLE AND HAVE NOT REPLACED ANYTHING YET. A GOOGLE SEARCH INDICATES THIS IS A COMMON ISSUE. ANY HELP OR DIRECTION TO RESOLVE THE ISSUE WOULD HELP.
CHRYSLER
TOWN AND COUNTRY
(2010) - UNKNOWN OR OTHER
Dec 7, 2020
Incident date: Dec 7, 2020
MY VEHICLE SHUTSDOWN INTERMITTENTLY RIGHT AFTER STARTING IT EITHER REMOTELY OR VIA THE KEY. THIS TENDS TO HAPPEN AFTER THE VEHICLE SITS FOR A BIT. THE TRACTION CONTROL LIGHT COMES ON AND THE CAR SHUTS DOWN - NO POWER STEERING ETC. I JUST BOUGHT THIS VEHICLE AND HAVE NOT REPLACED ANYTHING YET. A GOOGLE SEARCH INDICATES THIS IS A COMMON ISSUE. ANY HELP OR DIRECTION TO RESOLVE THE ISSUE WOULD HELP.
CHRYSLER
TOWN AND COUNTRY
(2010) - ELECTRICAL SYSTEM
Dec 7, 2020
Incident date: Dec 5, 2020
WHEN TRYING TO PUT CAR IN MANUAL MODE THE SHIFTER DOESN'T CHANGE GEARS. THIS CAUSES AN ISSUE WHEN TRYING TO SHIFT TO LOWER GEARS IN BAD WEATHER. I HAVE READ MANY FORUMS ON THIS ISSUE AND IT SEEMS AS THO IT IS COMPLETELY A DESIGN FLAW. THERE IS A PLASTIC PIECE THAT RUBS ON THE WIRES AND SHORTS THEM OUT EVENTUALLY CAUSING YOU NOT TO SWITCH GEARS MANUALLY, WHICH CAN CAUSE AN ACCIDENT IN BAD WEATHER
CHRYSLER
TOWN AND COUNTRY
(2010) - POWER TRAIN
Dec 7, 2020
Incident date: Dec 5, 2020
WHEN TRYING TO PUT CAR IN MANUAL MODE THE SHIFTER DOESN'T CHANGE GEARS. THIS CAUSES AN ISSUE WHEN TRYING TO SHIFT TO LOWER GEARS IN BAD WEATHER. I HAVE READ MANY FORUMS ON THIS ISSUE AND IT SEEMS AS THO IT IS COMPLETELY A DESIGN FLAW. THERE IS A PLASTIC PIECE THAT RUBS ON THE WIRES AND SHORTS THEM OUT EVENTUALLY CAUSING YOU NOT TO SWITCH GEARS MANUALLY, WHICH CAN CAUSE AN ACCIDENT IN BAD WEATHER
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Dec 7, 2020
Incident date: Jul 10, 2020
THE DRIVER SIDE REAR DOOR LOCK WILL NOT UNLOCK AND ALLOW THE DOOR TO OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AT ALL TIMES
CHRYSLER
TOWN AND COUNTRY
(2016) - UNKNOWN OR OTHER
Dec 7, 2020
Incident date: Jul 10, 2020
THE DRIVER SIDE REAR DOOR LOCK WILL NOT UNLOCK AND ALLOW THE DOOR TO OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AT ALL TIMES
CHRYSLER
TOWN AND COUNTRY
(2013) - ELECTRICAL SYSTEM
Dec 6, 2020
Incident date: Dec 4, 2020
WIRELESS IGNITION NOD CAR HAS PROBLEM STARTING WON'T START HAVE TO PUSH KEY IN TURN ON AND OFF JIGGLE IT AROUND TO GET STARTED PARKED. SOMETIMES ONCE STARTED WOULD TURN ENGINE OFF HAVE TO PLAY WITH IGNITION FOB AGAIN TO GET STARTED HAPPENS EVERY TIME I TRY TO START VEHICLE
CHRYSLER
TOWN AND COUNTRY
(2013) - AIR BAGS
Dec 6, 2020
Incident date: Nov 9, 2020
WHILE DRIVING STRAIGHT ON A CITY STREET AT APPROXIMATELY 45MPH, THE PASSENGER HEADREST AIRBAG DEPLOYED. THERE WAS NO COLLISION, AND I WAS NOT REAR ENDED.
CHRYSLER
TOWN AND COUNTRY
(2008) - AIR BAGS
Dec 4, 2020
Incident date: Nov 23, 2020
I HAVE A 2008 CHRYSLER TOWN & COUNTRY MINIVAN THAT IS IN MINT CONDITION. I BROUGHT MY VAN TO A DEALERSHIP FOR A REPAIR. THERE WAS ALSO A RECALL FOR THE DRIVER SIDE AIRBAG. THE ISSUE IS 14 PEOPLE HAVE BEEN INJURED BY THE PLASTIC EMBLEM THAT HAS BECOME LOOSE AND CAN BECOME A PROJECTILE IN THE EVENT OF AIRBAG DEPLOYMENT. THE TECH SAID THE RECALL HAS THEM REMOVE THE EMBLEM ON THE STEERING WHEEL AND TH... Read more
CHRYSLER
TOWN AND COUNTRY
(2008) - UNKNOWN OR OTHER
Dec 4, 2020
Incident date: Nov 23, 2020
I HAVE A 2008 CHRYSLER TOWN & COUNTRY MINIVAN THAT IS IN MINT CONDITION. I BROUGHT MY VAN TO A DEALERSHIP FOR A REPAIR. THERE WAS ALSO A RECALL FOR THE DRIVER SIDE AIRBAG. THE ISSUE IS 14 PEOPLE HAVE BEEN INJURED BY THE PLASTIC EMBLEM THAT HAS BECOME LOOSE AND CAN BECOME A PROJECTILE IN THE EVENT OF AIRBAG DEPLOYMENT. THE TECH SAID THE RECALL HAS THEM REMOVE THE EMBLEM ON THE STEERING WHEEL AND TH... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) - ENGINE
Dec 3, 2020
Incident date: Nov 29, 2020
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 65-70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT VEERED TO THE SHOULD OF THE ROAD DEPRESSED THE BRAKE PEDAL WHICH WAS SOFT. THE CONTACT ATTEMPTED TO RESTART THE VEH... Read more
Incident date: Nov 3, 2020
TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE RPM FELL TO ZERO AND LOST ALL POWER FUNCTIONALITY INCLUDING THE STEERING AND BRAKE. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD, SHIFTED INTO NEUTRAL, RESTARTED AND THE VEHICLE OPERATED AS INTENDED. THE FAILURE RECURRED. THE CONTACT... Read more
Incident date: Nov 3, 2020
TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE RPM FELL TO ZERO AND LOST ALL POWER FUNCTIONALITY INCLUDING THE STEERING AND BRAKE. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD, SHIFTED INTO NEUTRAL, RESTARTED AND THE VEHICLE OPERATED AS INTENDED. THE FAILURE RECURRED. THE CONTACT... Read more
Incident date: Dec 3, 2020
THE TRANSMISSION OFTEN LURCHES AND CLUNKS INTO GEAR WHEN SHIFTING AT LOWER SPEEDS (BETWEEN 2-4TH GEARS). IT HAPPENS WHEN ACCELERATING OR DECELERATING WITH SPECIFIC PEDAL PRESSURE. THIS HAS HAPPENED SINCE WE BOUGHT THE VEHICLE ALMOST A YEAR AGO, AND SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES.
Incident date: Dec 3, 2020
THE TRANSMISSION OFTEN LURCHES AND CLUNKS INTO GEAR WHEN SHIFTING AT LOWER SPEEDS (BETWEEN 2-4TH GEARS). IT HAPPENS WHEN ACCELERATING OR DECELERATING WITH SPECIFIC PEDAL PRESSURE. THIS HAS HAPPENED SINCE WE BOUGHT THE VEHICLE ALMOST A YEAR AGO, AND SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES.
CHRYSLER
TOWN AND COUNTRY
(2016) - POWER TRAIN
Dec 3, 2020
Incident date: Nov 23, 2020
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT 75 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MOSS MOTOR COMPANY (1000 S CEDAR AVE, SOUTH PITTSBURG, TN 37380) WHERE THEY DIAGNOSED THE VEHICLE WITH A TRANSMISSION PUMP FAILURE. THE CONTACT THEN HAD THE... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Dec 2, 2020
Incident date: Jul 1, 2020
I HAVE A 2016 CHRYSLER TOWN AND COUNTRY WITH 89,000 MILES. MY SLIDING DRIVER SIDE DOOR WON'T UNLOCK OR OPEN. WAS ABLE TO GET DOOR UNLOCKED, BUT HAD TO PULL THE PLUG TO DISABLE THE LOCKING MOTOR TO STOP THE LOUD GEAR GRINDING SOUND EVERY TIME THE ELECTRIC DOOR LOCK WOULD ENGAGE. DID NOT WANT THE DOOR LOCK TO BE IN THE LOCKED POSITION IF OR WHEN THE GEARS WOULD POSSIBLY GRIND DOWN TO NOTHING. CAN... Read more
Incident date: Nov 30, 2020
DRIVERS SIDE BALL JOINT BROKE WHILE TURNING ONTO HIGHWAY. TIRE SEPARATED FROM CAR AND AXLE SEPARATED FROM TRANSAXLE. APPROXIMATE SPEED LESS THAN 6MPH. NO CONTOL OF CAR AFTER INCIDENT.
Incident date: Nov 29, 2020
ON HIGHWAY 69 I PROCEEDED TO PASSING A SEMI NEAR CRAFT ROAD. AFTER PASSING THE SEMI I RELEASE MY FOOT OFF OF THE THROTTLE, BUT THE CAR CONTINUED TO ACCELERATE. FINALLY AT 102 MPH BOUNCING MY FOOT ON AND OFF THE PEDAL WITH NO CHANGE. WHEN GOING INTO THE CORNER I THEN BUMPED THE TRANSMISSION INTO NEUTRAL AND TURNED THE KEY OFF. I POPPED THE HOOD, GOT OUT AND COULD SEE NO ISSUE WITH THE CABLE, ST... Read more
Incident date: Dec 1, 2020
I DRIVE TO WORK FOR HALF HOUR. WHEN DRIVING THE VEHICLE HARD SHIFTS BETWEEN 30-35MPH FOR NO APPARENT REASON, ON THE HIGHWAY OR IN CITY, THE WHOLE CAR HARD SHIFTS AND THE DRIVER AND PASSENGER CAN BOTH HEAR AND FEEL IT. THEY TEST IT AND SAY NOTHING IS WRONG WITH ANY TRANSMISSION,ETC. THEY REFUSE TO FIX EVEN UNDER WARRANTY. THE CAR WARMS UP FOR 15 MINUTES BEFORE DRIVEN ANYWHERE AND THE TEMPERATURE DO... Read more
Incident date: Dec 1, 2020
I DRIVE TO WORK FOR HALF HOUR. WHEN DRIVING THE VEHICLE HARD SHIFTS BETWEEN 30-35MPH FOR NO APPARENT REASON, ON THE HIGHWAY OR IN CITY, THE WHOLE CAR HARD SHIFTS AND THE DRIVER AND PASSENGER CAN BOTH HEAR AND FEEL IT. THEY TEST IT AND SAY NOTHING IS WRONG WITH ANY TRANSMISSION,ETC. THEY REFUSE TO FIX EVEN UNDER WARRANTY. THE CAR WARMS UP FOR 15 MINUTES BEFORE DRIVEN ANYWHERE AND THE TEMPERATURE DO... Read more
Incident date: Dec 1, 2020
I DRIVE TO WORK FOR HALF HOUR. WHEN DRIVING THE VEHICLE HARD SHIFTS BETWEEN 30-35MPH FOR NO APPARENT REASON, ON THE HIGHWAY OR IN CITY, THE WHOLE CAR HARD SHIFTS AND THE DRIVER AND PASSENGER CAN BOTH HEAR AND FEEL IT. THEY TEST IT AND SAY NOTHING IS WRONG WITH ANY TRANSMISSION,ETC. THEY REFUSE TO FIX EVEN UNDER WARRANTY. THE CAR WARMS UP FOR 15 MINUTES BEFORE DRIVEN ANYWHERE AND THE TEMPERATURE DO... Read more
Incident date: Nov 27, 2020
VEHICLE HAS DUEL DRIVER AND PASSENGER CLIMATE CONTROL. DRIVER SIDE WILL NOT SWITCH TO HEAT. I TRIED IT WILL MOVING AND WHILE STATIONARY.
CHRYSLER
TOWN AND COUNTRY
(2012) - ENGINE
Dec 1, 2020
Incident date: Aug 10, 2020
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED AND STALLED WITH THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SOLENOID AND PISTONS FAILED... Read more
Incident date: Nov 29, 2020
WHEN I PUT ON MY AC I GET HEAT AND IT GETS SO HOT THAT I HAVE TO CLOSE OFF THE VENT AND OPEN UP THE PASSAGE SIDE TO COOL THE INSIDE OF THE CAR AND I'VE HAD WORK DONE TO THIS THREE TIMES AND I WANT TO KNOW IF ITS ON THE RECALL LIST AND NO ONE TOLD ME SO I NEED HELP WITH THIS PLEASE
Incident date: Nov 29, 2020
WHEN I PUT ON MY AC I GET HEAT AND IT GETS SO HOT THAT I HAVE TO CLOSE OFF THE VENT AND OPEN UP THE PASSAGE SIDE TO COOL THE INSIDE OF THE CAR AND I'VE HAD WORK DONE TO THIS THREE TIMES AND I WANT TO KNOW IF ITS ON THE RECALL LIST AND NO ONE TOLD ME SO I NEED HELP WITH THIS PLEASE
CHRYSLER
TOWN AND COUNTRY
(2015) - VEHICLE SPEED CONTROL
Nov 30, 2020
Incident date: Oct 21, 2020
THE VEHICLE IS ONLY 5 YEARS OLD, WE CAME FROM A SHORT 4 DAYS VACATION IN ELKO NEVADA, WE ARE HEADING HOME BUT AFTER PASSING DONNER PASS APPROACHING COLFAX THE ENGINE STARTED MAKING A CONSTANT CLICKING NOISE WHEN STARTING THE ENGINE, RPM SHOOTS UP BUT THE VEHICLE STRUGGLES TO SPEED UP AND COME TO THE POINT THAT THE VEHICLE IS NOT MOVING ANYMORE EVEN IT WAS IN THE DRIVE MODE UNLESS YOU TRY TO RESTAR... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - ENGINE
Nov 30, 2020
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE PROPERLY WHILE PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT THE TRANSMISSION PUMP FAILED AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LO... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - POWER TRAIN
Nov 30, 2020
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE PROPERLY WHILE PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT THE TRANSMISSION PUMP FAILED AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LO... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - ENGINE
Nov 30, 2020
Incident date: Aug 31, 2020
ENGINE TICKING/KNOCKING STARTED AT ABOUT 70,000 MILES, AUGUST 2020. IT APPEARS TO BE THE ROCKER ARMS. WE HAVE BEEN EXPERIENCING LOSS OF POWER PERIODICALLY. IT TICKS WHEN IDLING AND SPEEDS UP AS ENGINE IS REVVED OR ACCELERATING. BECOMES LOUDER AFTER BEING DRIVEN AT HIGHWAY SPEEDS AND FOR LONGER DRIVES OVER 20 MINS.
Incident date: Nov 25, 2020
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE GEAR SHIFTER UNEXPECTEDLY SHIFTED INTO NEUTRAL, THE VEHICLE THEN STALLED WHILE DRIVING 60 MPH. THE VEHICLE WAS RESTARTED HOWEVER, THE CONTACT STATED THAT WHEN THE VEHICLE SHIFTED INTO THIRD GEAR, THE VEHICLE INADVERTENTLY SHIFTED BACK INTO NEUTRAL AND STALLED. THE CONTACT ALSO STATED THAT AFTER SETTING THE CRUISE CONTROL TO A SP... Read more
Incident date: Nov 25, 2020
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE GEAR SHIFTER UNEXPECTEDLY SHIFTED INTO NEUTRAL, THE VEHICLE THEN STALLED WHILE DRIVING 60 MPH. THE VEHICLE WAS RESTARTED HOWEVER, THE CONTACT STATED THAT WHEN THE VEHICLE SHIFTED INTO THIRD GEAR, THE VEHICLE INADVERTENTLY SHIFTED BACK INTO NEUTRAL AND STALLED. THE CONTACT ALSO STATED THAT AFTER SETTING THE CRUISE CONTROL TO A SP... Read more
Incident date: Nov 27, 2020
MY CAR KEEPS STOPPING IN THE MIDDLE OF TRAFFIC. IT HAS BEEN SERVICED, BUT WHAT EVER THE SERVICE DEPARTMENT IS DOING ITS NOT WORKING. THIS CAR IS UNSAFE AND AS CAUSED DANGER TO MY TYPE 1 DIABETIC HUSBAND AND MYSELF. THE CAR IS NOW IN MY DRIVE WAY. I HAVE BEEN HAVING PROBLEMS WITH THIS SINCE SINCE I PURCHASED IT IN FEBRUARY 2017, AND THEY NEVER FIX THE PROBLEM. THE CAR JERKS AND STOPS AND STARTS WHE... Read more
Incident date: Nov 27, 2020
MY CAR KEEPS STOPPING IN THE MIDDLE OF TRAFFIC. IT HAS BEEN SERVICED, BUT WHAT EVER THE SERVICE DEPARTMENT IS DOING ITS NOT WORKING. THIS CAR IS UNSAFE AND AS CAUSED DANGER TO MY TYPE 1 DIABETIC HUSBAND AND MYSELF. THE CAR IS NOW IN MY DRIVE WAY. I HAVE BEEN HAVING PROBLEMS WITH THIS SINCE SINCE I PURCHASED IT IN FEBRUARY 2017, AND THEY NEVER FIX THE PROBLEM. THE CAR JERKS AND STOPS AND STARTS WHE... Read more
Incident date: Nov 27, 2020
MY CAR KEEPS STOPPING IN THE MIDDLE OF TRAFFIC. IT HAS BEEN SERVICED, BUT WHAT EVER THE SERVICE DEPARTMENT IS DOING ITS NOT WORKING. THIS CAR IS UNSAFE AND AS CAUSED DANGER TO MY TYPE 1 DIABETIC HUSBAND AND MYSELF. THE CAR IS NOW IN MY DRIVE WAY. I HAVE BEEN HAVING PROBLEMS WITH THIS SINCE SINCE I PURCHASED IT IN FEBRUARY 2017, AND THEY NEVER FIX THE PROBLEM. THE CAR JERKS AND STOPS AND STARTS WHE... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) - SEATS
Nov 29, 2020
Incident date: Nov 28, 2020
WHILE PARKING MY VEHICLE IN MY DRIVEWAY AND AFTER COMING TO A STOP, MY DRIVER SIDE HEADREST (ACTIVE HEAD RESTRAINT) DEPLOYED, STRIKING ME IN THE BACK OF MY HEAD. I WAS NOT INJURED. THERE WAS NO ASSOCIATED VEHICLE NOR DID THE VEHICLE STRIKE AN OBJECT. UPON FURTHER EXAMINATION, A PLASTIC SEATING THAT HOLDS THE METAL PIN HAD BROKEN. ATTEMPTS TO RESET WAS UNSUCCESSFUL BECAUSE OF THE BROKEN PLASTIC PIN... Read more
CHRYSLER
TOWN AND COUNTRY
(2011) - UNKNOWN OR OTHER
Nov 29, 2020
Incident date: Nov 13, 2020
CHRYSLER TOWN AND COUNTRY AND DODGE MINIVAN HAVE AN ACTUATOR THAT LOCKS AND UNLOCKS THE REAR SLIDING DOORS. THE SAME PART IS USED FOR BOTH SIDES, IT JUST NEEDS AN ARM ON IT DEPENDING ON THE SIDE. THE DEFECT IS THAT WHEN THESE ACTUATORS GO OUT, IT WILL EITHER NOT ALLOW THE DOOR TO LOCK, OR PERMANENTLY LOCKE THE DOOR AT ANY TIME AND REMAIN LOCKED UNTIL IT IS FIXED. **IF THERE IS AN EMERGENCY AND THE... Read more
Incident date: Nov 27, 2020
I HAVE FOUND THAT GOING AT LOWER SPEEDS, LIKE ACCELERATING FROM STOP, OR DRIVING THRU A PARKING LOT, THE TRANSMISSION JOLTS THE ENTIRE CAR. LIKE IT IS SLIPPING IN AND OUT OF GEAR. IT ALSO SEEMS TO SHIFT REALLY HARD IN TO SECOND GEAR, NOT ALL THE TIME BUT IS JUST GETTING WORSE. THE VEHICLE ONLY HAS 26000 MILES ON IT AND HAS BEEN SERVICED AT THE CORRECT INTERVALS. ALSO ELECTRICAL ISSUES WITH PASS... Read more
Incident date: Nov 27, 2020
I HAVE FOUND THAT GOING AT LOWER SPEEDS, LIKE ACCELERATING FROM STOP, OR DRIVING THRU A PARKING LOT, THE TRANSMISSION JOLTS THE ENTIRE CAR. LIKE IT IS SLIPPING IN AND OUT OF GEAR. IT ALSO SEEMS TO SHIFT REALLY HARD IN TO SECOND GEAR, NOT ALL THE TIME BUT IS JUST GETTING WORSE. THE VEHICLE ONLY HAS 26000 MILES ON IT AND HAS BEEN SERVICED AT THE CORRECT INTERVALS. ALSO ELECTRICAL ISSUES WITH PASS... Read more
Incident date: Nov 27, 2020
WINDSHIELD WIPERS TURN ON AND ONE SWIPE OF THE WINDSHIELD WHEN TURN SIGNAL APPLIED, THIS ISSUE IS DISTRACTING AND DANGEROUS WHEN MAKING A TURN, WHEN YOU DON'T EXPECT THEM TO COME ON.
CHRYSLER
TOWN AND COUNTRY
(2013) - UNKNOWN OR OTHER
Nov 28, 2020
Incident date: Sep 20, 2020
WHILE DRIVING MY CAR IT WOULD JUST STALL AT 40+ MPH AND I WOULD JUST ROLL TO THE SIDE OF THE ROAD. THIS HAS HAPPENED SEVERAL TIMES LEAVING ME STRANDED UNTIL THE ENGINE COULD BE RESTARTED 30 T0 40 MINUTES LATER. I'M WORRIED THIS COULD HAPPEN AT ANYTIME ANYWHERE EVENTUALLY LEADING TO AN ACCIDENT. I AM VERY CONCERNED. I'VE BEEN TO CHRYSLER SEVERAL TIMES FOR FIXES WHICH DID NOT CORRECT THIS PROBLEM. T... Read more
CHRYSLER
TOWN AND COUNTRY
(2002) - ELECTRICAL SYSTEM
Nov 28, 2020
Incident date: Jan 1, 2019
PROBLEMS W AUTOMATIC DOORS. ELECTRICAL MECHANICS CANNOT FIND REASON WHY REPEATED PROBLEMS W CLOSING BACK AUTOMATIC SLIDING DOORS. SOMETIMES THEY GET ALMOST CLOSED AND GO BACK. OTHER TIMES THEY DONT OPEN WITH FOB OR BUTTON INSIDE CAR
Incident date: Aug 17, 2002
BACK WINDOW FELL OUT WHILE IN MOTION ON STREET.
Incident date: Aug 17, 2002
BACK WINDOW FELL OUT WHILE IN MOTION ON STREET.
CHRYSLER
TOWN AND COUNTRY
(2010) - ELECTRICAL SYSTEM
Nov 27, 2020
Incident date: Nov 18, 2020
FOR THE LAST 2-1-2 TO 3 YEARS I HAVE BEEN HAVING PROBLEMS WHERE ALL OF MY INDICATOR LIGHTS ON THE DASH - THEY WILL START FLASHING ON AND OFF, AUDIO ALARM (DINGING) GOES OFF, SPEEDOMETER, RPM/TEMP GAGES REPEATEDLY GOES BACK AND FORTH FROM MAX TO MIN AND WINDSHIELD WIPERS WILL COME ON. AT TIMES TURING OFF THE IGNITION WILL RESOLVE THE PROBLEM AND AT OTHERS THEY JUST STOP BY THEMSELVES. I HAVE ALSO... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) - VISIBILITY/WIPER
Nov 27, 2020
Incident date: Nov 18, 2020
FOR THE LAST 2-1-2 TO 3 YEARS I HAVE BEEN HAVING PROBLEMS WHERE ALL OF MY INDICATOR LIGHTS ON THE DASH - THEY WILL START FLASHING ON AND OFF, AUDIO ALARM (DINGING) GOES OFF, SPEEDOMETER, RPM/TEMP GAGES REPEATEDLY GOES BACK AND FORTH FROM MAX TO MIN AND WINDSHIELD WIPERS WILL COME ON. AT TIMES TURING OFF THE IGNITION WILL RESOLVE THE PROBLEM AND AT OTHERS THEY JUST STOP BY THEMSELVES. I HAVE ALSO... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) - UNKNOWN OR OTHER
Nov 27, 2020
Incident date: Nov 18, 2020
FOR THE LAST 2-1-2 TO 3 YEARS I HAVE BEEN HAVING PROBLEMS WHERE ALL OF MY INDICATOR LIGHTS ON THE DASH - THEY WILL START FLASHING ON AND OFF, AUDIO ALARM (DINGING) GOES OFF, SPEEDOMETER, RPM/TEMP GAGES REPEATEDLY GOES BACK AND FORTH FROM MAX TO MIN AND WINDSHIELD WIPERS WILL COME ON. AT TIMES TURING OFF THE IGNITION WILL RESOLVE THE PROBLEM AND AT OTHERS THEY JUST STOP BY THEMSELVES. I HAVE ALSO... Read more
CHRYSLER
TOWN AND COUNTRY
(2011) - ELECTRICAL SYSTEM
Nov 27, 2020
Incident date: Nov 22, 2020
VEHICLE INTERMITTENTLY WON'T START AND IS STALLING OUT / DYING WHEN GOING DOWN THE HIGHWAY
CHRYSLER
TOWN AND COUNTRY
(2011) - FUEL/PROPULSION SYSTEM
Nov 27, 2020
Incident date: Nov 22, 2020
VEHICLE INTERMITTENTLY WON'T START AND IS STALLING OUT / DYING WHEN GOING DOWN THE HIGHWAY
Incident date: Nov 26, 2020
ALL OF SUDDEN I FELT A JOLT IN THE GEAR SHIFT AND THEN I LOST POWER STEERING AND I COULDN'T STEP ON THE GAS TO ACCELERATE . SO I PULLED OVER THE BEST I COULD, ON THE HIGHWAY GOING 55 MPH. I SHUT THE CAR OFF AND WHEN I TURNED IT BACK ON AFTER GIVING IT A COUPLE MINUTES IT WAS TURNING OVER BUT NOT TURNING ON. THE ENGINE WAS COMPLETELY STALLED. NO WARNING LIGHTS OR CHECK ENGINE LIGHTS. IT WAS COMPL... Read more