Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,120 complaints for CHRYSLER
Incident date: Oct 2, 2020
AFTER MY VEHICLE WAS RECALLED FOR THE TCM, IT HAS NOT WORKED PROPERLY. I ALMOST GOT INTO AN ACCIDENT BECAUSE THE CAR SEEMS TO SLIP INTO NEUTRAL WHILE DRIVING. I WILL BE DRIVING AND SUDDENLY THE POWER DROPS AND THEN IT POPS BACK INTO DRIVE IF YOU PRESS THE GAS HARD ENOUGH. IT'S DANGEROUS AND EMBARRASSING.
Incident date: Oct 2, 2020
AFTER MY VEHICLE WAS RECALLED FOR THE TCM, IT HAS NOT WORKED PROPERLY. I ALMOST GOT INTO AN ACCIDENT BECAUSE THE CAR SEEMS TO SLIP INTO NEUTRAL WHILE DRIVING. I WILL BE DRIVING AND SUDDENLY THE POWER DROPS AND THEN IT POPS BACK INTO DRIVE IF YOU PRESS THE GAS HARD ENOUGH. IT'S DANGEROUS AND EMBARRASSING.
Incident date: Jan 1, 2020
THE ABS AND TERRAIN LIGHTS STAY ON, WHEN CAR REACHES 60 MPH IT PULLS.
Incident date: Jan 1, 2020
THE ABS AND TERRAIN LIGHTS STAY ON, WHEN CAR REACHES 60 MPH IT PULLS.
Incident date: Jan 1, 2020
THE ABS AND TERRAIN LIGHTS STAY ON, WHEN CAR REACHES 60 MPH IT PULLS.
Incident date: Oct 1, 2020
THE CAR CONSISTENTLY STALLS OUT AT LEAST 4-6 TIMES A TRIP IN THE MIDDLE OF DRIVING, IF NOT MORE. IT ALSO HONKS ON ITS OWN DURING THAT TIME. IT WAS BROUGHT TO THE DEALERSHIP AND A SHOP AND THEY COULDN'T FIND ANYTHING WRONG
Incident date: Oct 1, 2020
THE CAR CONSISTENTLY STALLS OUT AT LEAST 4-6 TIMES A TRIP IN THE MIDDLE OF DRIVING, IF NOT MORE. IT ALSO HONKS ON ITS OWN DURING THAT TIME. IT WAS BROUGHT TO THE DEALERSHIP AND A SHOP AND THEY COULDN'T FIND ANYTHING WRONG
Incident date: Oct 1, 2020
THE CAR CONSISTENTLY STALLS OUT AT LEAST 4-6 TIMES A TRIP IN THE MIDDLE OF DRIVING, IF NOT MORE. IT ALSO HONKS ON ITS OWN DURING THAT TIME. IT WAS BROUGHT TO THE DEALERSHIP AND A SHOP AND THEY COULDN'T FIND ANYTHING WRONG
Incident date: Sep 19, 2020
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD REST DEPLOYED WHILE THE VEHICLE WAS PARKED, WITHOUT WARNING. THE CONTACT WAS SITTING IN THE DRIVER'S SIDE SEAT HOWEVER, NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM KATY (21777 KATY FWY, KATY, TX 77450) TO BE DIAGNOSED HOWEVER, THE TEST WAS NOT COMPLETED DUE TO THE DI... Read more
Incident date: Sep 30, 2020
WANTS TO SHUT OFF WHILE DRIVING, WHILE ACCELERATING AND SLOWING DOWN RIGHT BEFORE COMPLETE STOP. DASHBOARD DOES NOT GIVE ERROR CODE. DASHBOARD TOLD WIFE TO PUT IN (P) WHILE IN (D) GOING DOWN ROAD AROUND 15-20MPH AND ACCELERATING AND I FOUND SAME PROBLEM AND COMPLAINT ONLINE ON MANY WEBSITES. I THOUGHT IT MIGHT BE BATTERY BEFORE MY INTERNET RESEARCH, BUT AFTER BATTERY CHECK, BATTERY IN PERFECT COND... Read more
Incident date: Sep 30, 2020
WANTS TO SHUT OFF WHILE DRIVING, WHILE ACCELERATING AND SLOWING DOWN RIGHT BEFORE COMPLETE STOP. DASHBOARD DOES NOT GIVE ERROR CODE. DASHBOARD TOLD WIFE TO PUT IN (P) WHILE IN (D) GOING DOWN ROAD AROUND 15-20MPH AND ACCELERATING AND I FOUND SAME PROBLEM AND COMPLAINT ONLINE ON MANY WEBSITES. I THOUGHT IT MIGHT BE BATTERY BEFORE MY INTERNET RESEARCH, BUT AFTER BATTERY CHECK, BATTERY IN PERFECT COND... Read more
Incident date: Sep 30, 2020
WANTS TO SHUT OFF WHILE DRIVING, WHILE ACCELERATING AND SLOWING DOWN RIGHT BEFORE COMPLETE STOP. DASHBOARD DOES NOT GIVE ERROR CODE. DASHBOARD TOLD WIFE TO PUT IN (P) WHILE IN (D) GOING DOWN ROAD AROUND 15-20MPH AND ACCELERATING AND I FOUND SAME PROBLEM AND COMPLAINT ONLINE ON MANY WEBSITES. I THOUGHT IT MIGHT BE BATTERY BEFORE MY INTERNET RESEARCH, BUT AFTER BATTERY CHECK, BATTERY IN PERFECT COND... Read more
Incident date: Sep 27, 2020
TL* THE CONTACT OWNS A 2006 CHRYSLER 300C. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE FAILED TO SHIFT FROM PARK. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
CHRYSLER
TOWN AND COUNTRY
(2011) — ELECTRICAL SYSTEM
Oct 1, 2020
Incident date: Oct 1, 2020
ENTIRE VAN SHUTS OFF! THIS IS EXACTLY LIKE THE RECALL FROM ONE YEAR EARLIER, IT'S THE SAME PROBLEM. WHY WON'T THEY INCREASE THE YEARS ON THIS AND SAVE SOME PROBLEMS.
CHRYSLER
TOWN AND COUNTRY
(2012) — ELECTRICAL SYSTEM
Oct 1, 2020
Incident date: Sep 1, 2020
ENGINE SHUTS OFF WHILE DRIVING AND ALL ELECTRICAL GOES OUT WHILE DRIVING. TYPICALLY VAN RESTARTS FINE BUT DOES IT AGAIN WHILE DRIVING.
CHRYSLER
TOWN AND COUNTRY
(2012) — ENGINE
Oct 1, 2020
Incident date: Sep 1, 2020
ENGINE SHUTS OFF WHILE DRIVING AND ALL ELECTRICAL GOES OUT WHILE DRIVING. TYPICALLY VAN RESTARTS FINE BUT DOES IT AGAIN WHILE DRIVING.
CHRYSLER
TOWN AND COUNTRY
(2012) — POWER TRAIN
Oct 1, 2020
Incident date: Sep 1, 2020
ENGINE SHUTS OFF WHILE DRIVING AND ALL ELECTRICAL GOES OUT WHILE DRIVING. TYPICALLY VAN RESTARTS FINE BUT DOES IT AGAIN WHILE DRIVING.
CHRYSLER
TOWN AND COUNTRY
(2016) — SEATS
Oct 1, 2020
Incident date: Aug 24, 2020
ANTI-WHIPLASH HEADREST DEPLOYED SPONTANEOUSLY VEHICLE WAS UNOCCUPIED SITTING IN MY DRIVEWAY
CHRYSLER
TOWN AND COUNTRY
(2011) — ELECTRICAL SYSTEM
Sep 30, 2020
Incident date: Sep 30, 2020
VEHICLE WILL SHUT OFF WITH NO WARNING. ENGINE IS OFF. ALL POWER IS LOST. THIS IS VERY DIFFICULT WHEN DRIVING DUE TO LOSS OF POWER STEERING, POWER BRAKES, ENGINE POWER ETC. THE CAR WILL RESTART WITH NO ISSUES SHOWN ON THE FAULT CODES. OBD HAS NO RECORD OF A PROBLEM. VERY INTERMITTENT, VERY DANGEROUS. SEEMS THE SAME AS THE RECALL THAT COVERED UP TO THE PREVIOUS YEAR. MANY PEOPLE CLAIM THE SAME ISSUE... Read more
Incident date: Sep 10, 2020
WHILE DRIVING ON EXPRESSWAY FROM MICHIGAN TO NEBRASKA CAR WAS MAKING LOUD NOISES FROM SUSPENSION/TIRE AREA AND TOOK CAR INTO REPAIR SHOP FOR INSPECTION BEFORE DRIVING ANY FURTHER. WAS TOLD THAT CAR HAD 4 BLOWN OUT STRUTS AND FRONT RIGHT WHEEL BEARING. THEY SAID THIS WAS UNUSUAL SINCE THE CAR ONLY HAD AROUND 47,000 MILES ON IT AND A NEWER VEHICLE FOR SUCH EXTENSIVE DAMAGE AND TOLD MUST REPAIR AS CA... Read more
Incident date: Sep 10, 2020
WHILE DRIVING ON EXPRESSWAY FROM MICHIGAN TO NEBRASKA CAR WAS MAKING LOUD NOISES FROM SUSPENSION/TIRE AREA AND TOOK CAR INTO REPAIR SHOP FOR INSPECTION BEFORE DRIVING ANY FURTHER. WAS TOLD THAT CAR HAD 4 BLOWN OUT STRUTS AND FRONT RIGHT WHEEL BEARING. THEY SAID THIS WAS UNUSUAL SINCE THE CAR ONLY HAD AROUND 47,000 MILES ON IT AND A NEWER VEHICLE FOR SUCH EXTENSIVE DAMAGE AND TOLD MUST REPAIR AS CA... Read more
Incident date: Apr 1, 2020
VEHICLE IN MOTION, AIR BAG LIGHT COMES ON WHILE DRIVING, JUST STARTED A ABOUT 5 MONTHS AGO AND ONLY A FEW TIMES IN THE BEGINNING, NOW IT HAPPENS MORE OFTEN, LIGHT WILL GO OFF THEN A DING SOUND FOR WARNING LIGHT IS ON . OTHERS MAY HAVE HAD A RECALL BUT MINE DIDN'T COME UP AS ANY RECALLS WITH MY VIN . BUT IS THIS A START TO A PROBLEM? PLEASE RESPOND WITH AN ANSWER TO THAT QUESTION, TY
Incident date: Oct 14, 2018
THE MAIN GROUNDING WIRE PASSENGER-SIDE ENGINE BLOCK CONTACT POINT HAD CORROSION(RUST) LIMITING ELECTRICAL CURRENT FLOW TO THE WIRING HARNESS. THIS CAUSED TOO MUCH CURRENT TO FLOW TO 2 SMALLER 16 GAUGE GROUNDING WIRES ATTACHED TO THE REAR OF EACH HEMI CYLINDER HEAD TO FRY. THIS DIRECTLY AFFECTS THE CCN BUS COMMUNICATIONS TO THE CPU. ANY DEVICE, MODULE, OR SENSOR ATTACHED TO THE CCN BUS CAN HAVE INT... Read more
Incident date: Oct 14, 2018
THE MAIN GROUNDING WIRE PASSENGER-SIDE ENGINE BLOCK CONTACT POINT HAD CORROSION(RUST) LIMITING ELECTRICAL CURRENT FLOW TO THE WIRING HARNESS. THIS CAUSED TOO MUCH CURRENT TO FLOW TO 2 SMALLER 16 GAUGE GROUNDING WIRES ATTACHED TO THE REAR OF EACH HEMI CYLINDER HEAD TO FRY. THIS DIRECTLY AFFECTS THE CCN BUS COMMUNICATIONS TO THE CPU. ANY DEVICE, MODULE, OR SENSOR ATTACHED TO THE CCN BUS CAN HAVE INT... Read more
Incident date: Oct 14, 2018
THE MAIN GROUNDING WIRE PASSENGER-SIDE ENGINE BLOCK CONTACT POINT HAD CORROSION(RUST) LIMITING ELECTRICAL CURRENT FLOW TO THE WIRING HARNESS. THIS CAUSED TOO MUCH CURRENT TO FLOW TO 2 SMALLER 16 GAUGE GROUNDING WIRES ATTACHED TO THE REAR OF EACH HEMI CYLINDER HEAD TO FRY. THIS DIRECTLY AFFECTS THE CCN BUS COMMUNICATIONS TO THE CPU. ANY DEVICE, MODULE, OR SENSOR ATTACHED TO THE CCN BUS CAN HAVE INT... Read more
Incident date: Sep 17, 2020
OIL SENSOR IF FAULTY NO CHECK ENGINE LIGHT HEMI TICK TURNS INTO A HEAVY CLICK ACCELERATION AND RUNNING IN PARK
Incident date: Sep 29, 2020
THE TIMP IS NOT ALLOWING THE VEHICLE TO START. BATTERY IS FULL JUICE BUT WONT START BUT WILL JUMPSTART AND BE OK FOR A DAY OR TWO. CENTER SCREEN TAKES FOREVER TO COME ON
Incident date: Sep 29, 2020
THE TIMP IS NOT ALLOWING THE VEHICLE TO START. BATTERY IS FULL JUICE BUT WONT START BUT WILL JUMPSTART AND BE OK FOR A DAY OR TWO. CENTER SCREEN TAKES FOREVER TO COME ON
Incident date: Sep 29, 2020
THE CAR WILL RANDOMLY SHUT OFF WITHOUT WARNING. NO WARNING LIGHTS, NO ERROR CODES, NOTHING. I WAS GOING DOWN THE INTERSTATE AND THE CAR SHUT OFF REQUESTING THAT I PLACE IT IN PARK. SOMETIMES IT WILL START BACK UP SOMETIMES IT TAKES DAYS. THIS HAS HAPPENED ON OVER 15 OCCASIONS
Incident date: Sep 29, 2020
THE CAR WILL RANDOMLY SHUT OFF WITHOUT WARNING. NO WARNING LIGHTS, NO ERROR CODES, NOTHING. I WAS GOING DOWN THE INTERSTATE AND THE CAR SHUT OFF REQUESTING THAT I PLACE IT IN PARK. SOMETIMES IT WILL START BACK UP SOMETIMES IT TAKES DAYS. THIS HAS HAPPENED ON OVER 15 OCCASIONS
Incident date: Sep 25, 2020
FIRST I RECEIVED THE WHEEL SENSOR WARNING. THEN THE AIR BAG WARNING. THEN A VAPE LEAK ISSUE, AND NOW MY DASH LIGHTS ARE GOING COMPLETELY OUT MAKING IT IMPOSSIBLE TO DETECT SPEED. MY CAR HAS APPROXIMATELY 140,000. MY VEHICLE IS IN MOTION WHEN THIS ELECTRICAL ISSUE OCCURS. I HAVE BEEN ON BOTH A HIGHWAY AND INTERSTATE, AND DRIVING STRAIGHT DURING THE BLACKOUT. IT HAS OCCURRED MULTIPLE TIMES IN THE LA... Read more
Incident date: Sep 25, 2020
FIRST I RECEIVED THE WHEEL SENSOR WARNING. THEN THE AIR BAG WARNING. THEN A VAPE LEAK ISSUE, AND NOW MY DASH LIGHTS ARE GOING COMPLETELY OUT MAKING IT IMPOSSIBLE TO DETECT SPEED. MY CAR HAS APPROXIMATELY 140,000. MY VEHICLE IS IN MOTION WHEN THIS ELECTRICAL ISSUE OCCURS. I HAVE BEEN ON BOTH A HIGHWAY AND INTERSTATE, AND DRIVING STRAIGHT DURING THE BLACKOUT. IT HAS OCCURRED MULTIPLE TIMES IN THE LA... Read more
Incident date: Sep 25, 2020
FIRST I RECEIVED THE WHEEL SENSOR WARNING. THEN THE AIR BAG WARNING. THEN A VAPE LEAK ISSUE, AND NOW MY DASH LIGHTS ARE GOING COMPLETELY OUT MAKING IT IMPOSSIBLE TO DETECT SPEED. MY CAR HAS APPROXIMATELY 140,000. MY VEHICLE IS IN MOTION WHEN THIS ELECTRICAL ISSUE OCCURS. I HAVE BEEN ON BOTH A HIGHWAY AND INTERSTATE, AND DRIVING STRAIGHT DURING THE BLACKOUT. IT HAS OCCURRED MULTIPLE TIMES IN THE LA... Read more
Incident date: Sep 12, 2020
AS I WAS DRIVING DOWN THE HIGHWAY ON SEPTEMBER 12, 2020, I NOTICED THAT MY STEERING WHEEL WAS HARD TO TURN SUDDENLY AND MY GAS PEDAL AND BRAKE PEDAL WERE NOT WORKING PROPERLY. THE CAR WOULD NOT MOVE MUCH AND IT WOULDN'T STOP PROPERLY. SOME LIGHTS LIT UP ON MY DASH BOARD. I BROUGHT MY CAR INTO THE SHOP A FEW DAYS LATER. THE MECHANIC HOOKED MY CAR TO A MACHINE AND NOTHING WAS REALLY SHOWING. HE DID ... Read more
Incident date: Sep 12, 2020
AS I WAS DRIVING DOWN THE HIGHWAY ON SEPTEMBER 12, 2020, I NOTICED THAT MY STEERING WHEEL WAS HARD TO TURN SUDDENLY AND MY GAS PEDAL AND BRAKE PEDAL WERE NOT WORKING PROPERLY. THE CAR WOULD NOT MOVE MUCH AND IT WOULDN'T STOP PROPERLY. SOME LIGHTS LIT UP ON MY DASH BOARD. I BROUGHT MY CAR INTO THE SHOP A FEW DAYS LATER. THE MECHANIC HOOKED MY CAR TO A MACHINE AND NOTHING WAS REALLY SHOWING. HE DID ... Read more
Incident date: Sep 12, 2020
AS I WAS DRIVING DOWN THE HIGHWAY ON SEPTEMBER 12, 2020, I NOTICED THAT MY STEERING WHEEL WAS HARD TO TURN SUDDENLY AND MY GAS PEDAL AND BRAKE PEDAL WERE NOT WORKING PROPERLY. THE CAR WOULD NOT MOVE MUCH AND IT WOULDN'T STOP PROPERLY. SOME LIGHTS LIT UP ON MY DASH BOARD. I BROUGHT MY CAR INTO THE SHOP A FEW DAYS LATER. THE MECHANIC HOOKED MY CAR TO A MACHINE AND NOTHING WAS REALLY SHOWING. HE DID ... Read more
Incident date: Apr 16, 2020
DRIVING VEHICLE ON INTERSTATE WITH NO WARNING CAR LOST SPEED, STALLED THEN SHUT OFF. WOULD NOT START BACK UP. VEHICLE TUT OWED TO LICENSE MECHANIC AND ENGINE PISTONS WAS BROKEN. ENGINE BLEW UP WITHOUT SIGNS. LESS THAN 64,000 MILES.
CHRYSLER
TOWN AND COUNTRY
(2015) — UNKNOWN OR OTHER
Sep 28, 2020
Incident date: Sep 26, 2020
FRONT PASSENGER HEADREST DEPLOYED WHILE DRIVING 15 MPH ON SMOOTH SIDE STREET. NO IMPACT WHATSOEVER.
CHRYSLER
TOWN AND COUNTRY
(2012) — ENGINE
Sep 28, 2020
Incident date: Sep 23, 2020
VEHICLE HAS LESS THAN 85,000 MILES WAS WORKING FINE THEN FEW DAYS AGO WOULD NOT START. THE STARTER WORKED FINE BUT WOULD NOT TURN OVER. LET IT SIT FOR HALF AN HOUR AND IT STARTED ON FIRST CRANK SO I LET IS IT RUN FOR A FEW MINUTES. TURNED OFF AND LEFT FOR AN HOUR OR SO TRIED AGAIN AND HAD TO REPEAT ENTIRE PROCESS...VEHICLE WAS STATIONARY BECAUSE WE'RE AFRAID TO DRIVE IT ANYWHERE. ORIGINAL OWNER IS... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) — FUEL/PROPULSION SYSTEM
Sep 28, 2020
Incident date: Sep 23, 2020
VEHICLE HAS LESS THAN 85,000 MILES WAS WORKING FINE THEN FEW DAYS AGO WOULD NOT START. THE STARTER WORKED FINE BUT WOULD NOT TURN OVER. LET IT SIT FOR HALF AN HOUR AND IT STARTED ON FIRST CRANK SO I LET IS IT RUN FOR A FEW MINUTES. TURNED OFF AND LEFT FOR AN HOUR OR SO TRIED AGAIN AND HAD TO REPEAT ENTIRE PROCESS...VEHICLE WAS STATIONARY BECAUSE WE'RE AFRAID TO DRIVE IT ANYWHERE. ORIGINAL OWNER IS... Read more
CHRYSLER
PT CRUISER
(2007) — ENGINE
Sep 28, 2020
Incident date: Sep 1, 2018
TL* THE CONTACT OWNS A 2007 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE OVERHEATED WITH THE TEMPERATURE GAUGE READING HOT. THE VEHICLE WAS TAKEN TO I-10 CHRYSLER DODGE JEEP RAM (79200 VARNER RD, INDIO, CA 92203) AND WAS INFORMED THAT THE COOLING FAN WAS DEFECTIVE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE THE ... Read more
CHRYSLER
PT CRUISER
(2007) — POWER TRAIN
Sep 28, 2020
Incident date: Sep 1, 2018
TL* THE CONTACT OWNS A 2007 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE OVERHEATED WITH THE TEMPERATURE GAUGE READING HOT. THE VEHICLE WAS TAKEN TO I-10 CHRYSLER DODGE JEEP RAM (79200 VARNER RD, INDIO, CA 92203) AND WAS INFORMED THAT THE COOLING FAN WAS DEFECTIVE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE THE ... Read more
Incident date: Sep 4, 2020
ELECTRIC PANEL FRIED. DRIVING ALL OF A SUDDEN ON HIGHWAY MY POWER STEERING LIGHT CAME ON JERKED ME TO THE RIGHT VERY HARD AND THE IN LANE LIGHT POP ON THAT'S TURNED OFF IN MY VAN. AND ALL OF A SUDDEN JERKED ME EXTREMLY TO THE LEFT. GOOD THING TRAFFIC WASN'T GOING TO FAST I WOULD OF BEEN DEAD. WHEN EVER YOU WOULD ACCELERATE IT WOULD DO IT AGAIN. I WAS TRYING TO GET IN THE SLOW LANE TO PULL OVER. ... Read more
Incident date: Sep 4, 2020
ELECTRIC PANEL FRIED. DRIVING ALL OF A SUDDEN ON HIGHWAY MY POWER STEERING LIGHT CAME ON JERKED ME TO THE RIGHT VERY HARD AND THE IN LANE LIGHT POP ON THAT'S TURNED OFF IN MY VAN. AND ALL OF A SUDDEN JERKED ME EXTREMLY TO THE LEFT. GOOD THING TRAFFIC WASN'T GOING TO FAST I WOULD OF BEEN DEAD. WHEN EVER YOU WOULD ACCELERATE IT WOULD DO IT AGAIN. I WAS TRYING TO GET IN THE SLOW LANE TO PULL OVER. ... Read more
Incident date: Sep 4, 2020
ELECTRIC PANEL FRIED. DRIVING ALL OF A SUDDEN ON HIGHWAY MY POWER STEERING LIGHT CAME ON JERKED ME TO THE RIGHT VERY HARD AND THE IN LANE LIGHT POP ON THAT'S TURNED OFF IN MY VAN. AND ALL OF A SUDDEN JERKED ME EXTREMLY TO THE LEFT. GOOD THING TRAFFIC WASN'T GOING TO FAST I WOULD OF BEEN DEAD. WHEN EVER YOU WOULD ACCELERATE IT WOULD DO IT AGAIN. I WAS TRYING TO GET IN THE SLOW LANE TO PULL OVER. ... Read more
Incident date: Jul 8, 2020
AS I WAS DRIVING MY DRIVER'S SEAT COLLAPSE THE BACK OF THE SEAT WENT ALL THE WAY FORWARD IN A BOTTOM OF THE SEAT WENT ALL THE WAY DOWN AS I WAS DRIVING AND I COULD NOT REMOTELY CONTROL MY SEATS WHATSOEVER. I HAD TO DISCONNECT MY BATTERY CABLES AND RESET MY WHOLE SYSTEM BUT AS IT SITS RIGHT NOW I CANNOT MOVE MY SEATS OR PUT THEM IN MEMORY MODE MY SEATS WILL NOT MOVE FRONT OR PASSENGER SIDE. MY STEE... Read more
Incident date: Sep 27, 2020
A WARNING INDICATER WILL SOUND SOMETIMES WHEN THE DRIVER SIDE SEATBELT WHEN HAS BEEN LOCKES INTO PLACE (FASTENED). I HAVE TO LOCK AND UNLOCK THE SEATBELT TO SHUTDOWN THE INDICATER. ALSO THE PASSANGER SEATBELT WILL NOT RELEASE ONCE LOCKED, HOWEVER IT TAKES SEVERAL MINUETS TO GET IT TO RELEASE.
CHRYSLER
TOWN AND COUNTRY
(2016) — ELECTRICAL SYSTEM
Sep 26, 2020
Incident date: Aug 8, 2019
THE DRIVER SIDE SLIDING DOOR GETS STUCKED LOCK OR SOMETIMES WILL CLOSE ON YOU AND NOT STOP.
CHRYSLER
TOWN AND COUNTRY
(2011) — ELECTRICAL SYSTEM
Sep 25, 2020
Incident date: Sep 1, 2020
CAR SHUT DOWN WHILE DRIVING. THERE WAS NO LIGHTS OR POWER. IT STARTED ON A JUMP, BUT BEGAN SMOKING. WE REPLACED THE BATTERY, BUT IT STARTS SMOKING EVERY TIME YOU RUN IT AND THE BATTERY LIGHT STAYS ON. I HAD IT TOWED, AS IT ISN'T SAFE TO DRIVE. THE MECHANIC CHECKED THE ALTERNATOR, BUT IT IS GOOD THE MECHANIC SAYS IT MUST BE THE COMPUTER AND SAID IT WOULD HAVE TO BE TOWED TO THE DEALERSHIP/
CHRYSLER
TOWN AND COUNTRY
(2012) — ENGINE
Sep 25, 2020
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HATFIELD USED CAR CENTER (1333 AUTOMALL DR, COLUMBUS, OH 43228; 614-922-1333) AND THE CONTACT WAS INFORMED THAT THE VEHICLE RECEIVED UNKNOWN REPAIRS. THE CONTACT STATED THAT THERE WAS A MISFIRE IN THE ENGINE AND THAT THE... Read more