Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,531 complaints for CHRYSLER
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Dec 28, 2020
Incident date: Dec 1, 2020
LOUD BUZZ NOISE WHEN REAR PASSENGER SIDE DOOR UNLOCKS. ALSO CLOSES ON OWN SOMETIMES.
CHRYSLER
TOWN AND COUNTRY
(2016) - POWER TRAIN
Dec 28, 2020
Incident date: Dec 13, 2020
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON PLACING THE TRANSMISSION INTO REVERSE, THE VEHICLE WOULD NOT REVERSE AS NEEDED AND THAT AN UNKNOWN FLUID BEGAN TO LEAK FROM THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THE VEHICLE NEEDED A NEW TRANSMISSION. THE MECHANIC REPLACED THE TRANSMISSIO... Read more
CHRYSLER
TOWN AND COUNTRY
(2008) - ELECTRICAL SYSTEM
Dec 28, 2020
Incident date: Dec 2, 2019
WIRING RUNNING AT BOTH BACK DOORS GET CAUGHT UP IN DOOR TRACK AND BREAK. THIS CAUSES WINDOWS AND DOORS ELECTRICAL SYSTEMS TO MALFUNCTION. SPEEDOMETER IS NOT WORKING ALONG WITH MILEAGE. THIS KILLS BATTERY REQUIRING YOU TO JUMP VEHICLE OFTEN. THIS HAS OCCURRED IN THE PAST YEAR, LOSING DIFFERENT THINGS AS TIME GOES BY.
CHRYSLER
PT CRUISER
(2009) - ELECTRICAL SYSTEM
Dec 28, 2020
Incident date: Dec 24, 2020
SPORADIC INSTRUMENT CLUSTER POWERS ON AND OFF ILLUMINATING ALL LIGHTS. WHEN CONDITION OCCURS IT IS VASTLY DISTRACTING UNABLE TO DETERMINE VEHICLE SPEED ACCURATELY. WHEN THE ISSUE IS PRESENT THE ENGINE WILL TYPICALLY SHUT OFF. THIS SEEMS LIKE AN INCREDIBLY BAD CONDITION TO ALLOW IN A VEHICLE AND CONTACTING CHRYSLER LED TO NO SOLUTION FOR RESOLVING. INTERNET SEARCH SUGGESTS THIS IS NOT A ONE OFF SIT... Read more
CHRYSLER
PT CRUISER
(2009) - ENGINE
Dec 28, 2020
Incident date: Dec 24, 2020
SPORADIC INSTRUMENT CLUSTER POWERS ON AND OFF ILLUMINATING ALL LIGHTS. WHEN CONDITION OCCURS IT IS VASTLY DISTRACTING UNABLE TO DETERMINE VEHICLE SPEED ACCURATELY. WHEN THE ISSUE IS PRESENT THE ENGINE WILL TYPICALLY SHUT OFF. THIS SEEMS LIKE AN INCREDIBLY BAD CONDITION TO ALLOW IN A VEHICLE AND CONTACTING CHRYSLER LED TO NO SOLUTION FOR RESOLVING. INTERNET SEARCH SUGGESTS THIS IS NOT A ONE OFF SIT... Read more
Incident date: Dec 27, 2020
CUT OFF WHEN TANK FULL OF GAS CAN'T PUT BUT 3/4 OF A TANK IN IT WHEN ARE GOING SLOW IT STALLS OUT
Incident date: Nov 2, 2020
I HAVE BEEN TIWED TWICE A D STUCK ON SIDE OF THE ROAD 4 TIMES. I'LL BE DRIVING ALONG WHEN EVERYTHING JUST QUITS. ENGINE, POWER STEERING AND POWER BRAKES. ONE TIME I WAS JUST ABOUT TO GET ON A HIGHWAY. COULDN'T GET CAR 100% OFF ROAD. VERY DANGEROUS. WHEN I TRY TO RESTART CAR IT TRYS TO START. I LET GO OF KEY AND CAJR JUST KEEPS TRYING TO START. AFTER BEING TOWED TWICE CAR STARTED RIGHT UP. SO WHEN ... Read more
Incident date: Nov 2, 2020
I HAVE BEEN TIWED TWICE A D STUCK ON SIDE OF THE ROAD 4 TIMES. I'LL BE DRIVING ALONG WHEN EVERYTHING JUST QUITS. ENGINE, POWER STEERING AND POWER BRAKES. ONE TIME I WAS JUST ABOUT TO GET ON A HIGHWAY. COULDN'T GET CAR 100% OFF ROAD. VERY DANGEROUS. WHEN I TRY TO RESTART CAR IT TRYS TO START. I LET GO OF KEY AND CAJR JUST KEEPS TRYING TO START. AFTER BEING TOWED TWICE CAR STARTED RIGHT UP. SO WHEN ... Read more
Incident date: Dec 25, 2020
I WAS DRIVING TOWARDS AN INTERSECTION TO MERGE RIGHT ONTO THE MAIN HIGHWAY WHEN I WAS IN MOTION STILL MY CAR SHUT OFF AND SAID 'SHIFT TO P' WHEN I DID SO IT WOULDN'T RESTART. THE STEERING LOCKED UP AND I COULDN'T MOVE. IT DID NOT GIVE ME ANY WARNING OR SIGN IT WAS GOING TO DO SO. I HAD ALMOST PULLED OUT ONTO THE HIGHWAY TOO. THE RADIO AND EVERYTHING WORKED JUST FINE. THIS HAPPENED ONCE LAST YEAR O... Read more
Incident date: Dec 25, 2020
I WAS DRIVING TOWARDS AN INTERSECTION TO MERGE RIGHT ONTO THE MAIN HIGHWAY WHEN I WAS IN MOTION STILL MY CAR SHUT OFF AND SAID 'SHIFT TO P' WHEN I DID SO IT WOULDN'T RESTART. THE STEERING LOCKED UP AND I COULDN'T MOVE. IT DID NOT GIVE ME ANY WARNING OR SIGN IT WAS GOING TO DO SO. I HAD ALMOST PULLED OUT ONTO THE HIGHWAY TOO. THE RADIO AND EVERYTHING WORKED JUST FINE. THIS HAPPENED ONCE LAST YEAR O... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) - ELECTRICAL SYSTEM
Dec 25, 2020
Incident date: Feb 28, 2018
ONE NIGHT 2 YEARS AGO I WAS DRIVING MY VAN. I DROVE IT AS USUAL ON MY DAILY ROUTINE. I WENT HOME AND ABOUT 30 MINUTES OF BEING HOME I WENT AND GOT IN MY VAN AND STARTED IT UP AND IT STARTED NORMALLY JUST AS IT ALWAYS DID. IT RAN FOR PRY 3 TO 5 SECONDS ONLY AND JUST DIED. I TRIED TO START IT BACK UP AND IT WOULD NOT START. TRIED STARTING IT FOR AN HOUR AND IT WOULD NOT START. THAT'S WHEN I RESEARCH... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) - FUEL/PROPULSION SYSTEM
Dec 25, 2020
Incident date: Feb 28, 2018
ONE NIGHT 2 YEARS AGO I WAS DRIVING MY VAN. I DROVE IT AS USUAL ON MY DAILY ROUTINE. I WENT HOME AND ABOUT 30 MINUTES OF BEING HOME I WENT AND GOT IN MY VAN AND STARTED IT UP AND IT STARTED NORMALLY JUST AS IT ALWAYS DID. IT RAN FOR PRY 3 TO 5 SECONDS ONLY AND JUST DIED. I TRIED TO START IT BACK UP AND IT WOULD NOT START. TRIED STARTING IT FOR AN HOUR AND IT WOULD NOT START. THAT'S WHEN I RESEARCH... Read more
CHRYSLER
TOWN AND COUNTRY
(2008) - SERVICE BRAKES
Dec 24, 2020
Incident date: Dec 23, 2020
THE ABS CONTROL MODULE IS DEFECTIVE AND THE ANTI-LOCK SYSTEM IS NOT OPERATING CORRECTLY. I HAVE HAD TO REPLACE BRAKE PADS 3 TIMES IN THE LAST TWO YEARS. I TOOK MY VAN IN FOR BRAKE REPAIR AND THE SERVICE TECH (WHO HAD WORKED FOR CHRYSLER PREVIOUSLY) DETECTED THE ISSUE AND FOUND THE RECALL AFFECTING THE VEHICLE (NHTSA CAMPAIGN # 09V351000). FCA HAS A TECHNICAL SERVICE BULLETIN OUT ON THIS ISSUE AND ... Read more
CHRYSLER
TOWN AND COUNTRY
(2008) - ELECTRICAL SYSTEM
Dec 24, 2020
Incident date: Dec 23, 2020
THE ABS CONTROL MODULE IS DEFECTIVE AND THE ANTI-LOCK SYSTEM IS NOT OPERATING CORRECTLY. I HAVE HAD TO REPLACE BRAKE PADS 3 TIMES IN THE LAST TWO YEARS. I TOOK MY VAN IN FOR BRAKE REPAIR AND THE SERVICE TECH (WHO HAD WORKED FOR CHRYSLER PREVIOUSLY) DETECTED THE ISSUE AND FOUND THE RECALL AFFECTING THE VEHICLE (NHTSA CAMPAIGN # 09V351000). FCA HAS A TECHNICAL SERVICE BULLETIN OUT ON THIS ISSUE AND ... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - ELECTRICAL SYSTEM
Dec 24, 2020
Incident date: Dec 21, 2020
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE THE VEHICLE WAS RUNNING WITH THE CHARGING PORT BUTTON ENGAGED AND THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE VEHICLE SPONTANEOUSLY CAUGHT FIRE. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WAS NO POLICE REPORT FILED. THE LOCAL DE... Read more
Fire
CHRYSLER
TOWN AND COUNTRY
(2015) - AIR BAGS
Dec 23, 2020
Incident date: Dec 21, 2020
PASSENGER HEADREST ASSEMBLY RANDOMLY ENGAGED SOME SORT OF "AIRBAG" MODE. TWO SPRINGS DEPLOYED THE HEADREST FORWARD RAPIDLY
CHRYSLER
TOWN AND COUNTRY
(2015) - SEATS
Dec 23, 2020
Incident date: Dec 21, 2020
PASSENGER HEADREST ASSEMBLY RANDOMLY ENGAGED SOME SORT OF "AIRBAG" MODE. TWO SPRINGS DEPLOYED THE HEADREST FORWARD RAPIDLY
Incident date: Nov 13, 2020
WHEN STARTING VEHICLE IT WOULD AUTOMATICALLY TURN OFF DRIVING DOWN THE ROAD COMING TO A STOP LIGHT A STOP SIGN IT WILL JUST TURN OFF AND NOW IT WON'T EVEN START
Incident date: Nov 20, 2020
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Incident date: Nov 20, 2020
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Incident date: Nov 20, 2020
HAS HAPPENED ON HIGHWAY AND CITY STREETS WHEN I ACCELERATE SOMETIMES THE RPMS GET STUCK AT 4000. AND THERE IS ALSO LAG FROM MY ACCELERATION WHEN I TAKE OFF AND WILL GET STUCK AT HIGH RPMS WHEN I SLOW DOWN WHILE COASTING AND BRAKING ONLY WAY I'VE GOTTEN IT TO STOP IS BY TAPPING ON MY GAS AGAIN.
Incident date: Sep 23, 2020
TL* THE CONTACT OWNS A 2020 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE SWAYED. THE SWAY, ELECTRIC STABILIZER, AND CRASH WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WALT MASSEY CHRYSLER DODGE JEEP RAM (602 WESTERN BYPASS, ANDALUSIA, AL 36420, (334) 226-8881) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VE... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) - FUEL/PROPULSION SYSTEM
Dec 22, 2020
Incident date: Dec 20, 2020
THE VEHICLE DOES NOT CONSISTENTLY START AND HAS A CHANCE OF FAILURE WHEN IN OPERATION. I HAVE THE VEHICLE IN A SHOP AND IT HAS BEEN DIAGNOSED AS A FUEL PUMP RELAY THAT IS NOT CONSISTENTLY RECEIVING POWER. THIS HAS BEEN A WELL KNOWN ISSUE WITHIN THE TIPM SYSTEM BUT NO RECALLS ARE OPEN ON THIS SPECIFIC VEHICLE.
CHRYSLER
TOWN AND COUNTRY
(2016) - ENGINE
Dec 21, 2020
Incident date: Nov 10, 2020
MISFIRE AND ROUGH IDLE AT ALL TEMPERATURES AND SPEEDS. DIAGNOSED WITH A FAULTY HEAD WITH LOW COMPRESSION ON CYLINDER 2 AT INDEPENDENT SHOP. MORE THAN 20% DIFFERENCE IN PSI COMPRESSION TEST WITH A LEAKDOWN LOSS OF NEARLY 80%, PULLED VALVE COVER SHOWS A ROLLED CAM. DEALERSHIP HAS VEHICLE FOR REPAIR UNDER EXTENDED WARRANTY BUT WILL NOT PERFORM LEAKDOWN TEST OR PULL THE VALVE COVER TO SUBMIT FOR REPAI... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - POWER TRAIN
Dec 21, 2020
Incident date: Dec 19, 2020
THE TRANSMISSION PUMP SEIZED CAUSING A LOSS OF HYDRAULIC PRESSURE.
Incident date: Dec 21, 2020
HAD TROUBLE STARTING CAR. BATTERY WAS CHECKED AND SAID TO BE GOOD. ISSUE STOPPED. 2 MONTHS LATER CAR IS COMPLETELY DEAD WHEN I GO TO CRANK ONE MORNING. NO INDICATOR LIGHTS EVER CAME ON. HUSBAND CHARGED BATTERY AND IT CRANK BUT STILL WAS SLUGGISH IN DOING SO. AGAIN BATTERY WAS TESTED AND EXCEPT NOT FULLY CHARGED IT WAS OK. VOLTAGE IS NOW ALL OVER THE PLACE. JUMPING BETWEEN 10 AND 14.7 CONSTANTLY. I... Read more
Incident date: Dec 21, 2020
HAD TROUBLE STARTING CAR. BATTERY WAS CHECKED AND SAID TO BE GOOD. ISSUE STOPPED. 2 MONTHS LATER CAR IS COMPLETELY DEAD WHEN I GO TO CRANK ONE MORNING. NO INDICATOR LIGHTS EVER CAME ON. HUSBAND CHARGED BATTERY AND IT CRANK BUT STILL WAS SLUGGISH IN DOING SO. AGAIN BATTERY WAS TESTED AND EXCEPT NOT FULLY CHARGED IT WAS OK. VOLTAGE IS NOW ALL OVER THE PLACE. JUMPING BETWEEN 10 AND 14.7 CONSTANTLY. I... Read more
Incident date: Aug 2, 2020
WHEN TAKING OFF FROM A STOP AND BEGIN TO ACCELERATES IT LIKE IT GOES TO NEUTRAL THE ENGINE'S BEEN REVS AND THEN SHIFTS BACK INTO GEAR CAN CAUSE A REALLY HARD JARRED IN THE CAR ALL HAPPENS IN ABOUT A SECOND IT HAS DONE IT ROUGHLY 20 OR SO TIMES IN THE 4 MONTHS WE'VE OWNED IT AND THE AND WHEN BREAKING AND ACCELERATING YOU CAN HEAR A CLICKING IN THE FRONT OF DRIVER TIRE AREA AND THE BACK SLIDING DOOR... Read more
Incident date: Aug 2, 2020
WHEN TAKING OFF FROM A STOP AND BEGIN TO ACCELERATES IT LIKE IT GOES TO NEUTRAL THE ENGINE'S BEEN REVS AND THEN SHIFTS BACK INTO GEAR CAN CAUSE A REALLY HARD JARRED IN THE CAR ALL HAPPENS IN ABOUT A SECOND IT HAS DONE IT ROUGHLY 20 OR SO TIMES IN THE 4 MONTHS WE'VE OWNED IT AND THE AND WHEN BREAKING AND ACCELERATING YOU CAN HEAR A CLICKING IN THE FRONT OF DRIVER TIRE AREA AND THE BACK SLIDING DOOR... Read more
Incident date: Aug 2, 2020
WHEN TAKING OFF FROM A STOP AND BEGIN TO ACCELERATES IT LIKE IT GOES TO NEUTRAL THE ENGINE'S BEEN REVS AND THEN SHIFTS BACK INTO GEAR CAN CAUSE A REALLY HARD JARRED IN THE CAR ALL HAPPENS IN ABOUT A SECOND IT HAS DONE IT ROUGHLY 20 OR SO TIMES IN THE 4 MONTHS WE'VE OWNED IT AND THE AND WHEN BREAKING AND ACCELERATING YOU CAN HEAR A CLICKING IN THE FRONT OF DRIVER TIRE AREA AND THE BACK SLIDING DOOR... Read more
Incident date: Dec 20, 2020
AS I WAS DRIVING ABOUT 40MPH AND SLOWING DOWN FOR A STOP SIGN, THE ENGINE DIED OUT. LOCKING MY BRAKES AND MY STEERING WHEEL. AT THIS VERY MOMENT THE GEAR D WAS BLINKING ON THE DASH AND TELLING ME TO PUT THE VEHICLE IN PARK. THE VEHICLE WAS DISABLES AND THE IGNITION WOULD NOT START THE CAR UNTIL AFTER SEVERAL MINUTES AND MULTIPLE ATTEMPTS. THIS HAS OCCURRED A TOTAL OF 5 TIMES IN THE LAST 2 WEEKS. T... Read more
Incident date: Dec 20, 2020
AS I WAS DRIVING ABOUT 40MPH AND SLOWING DOWN FOR A STOP SIGN, THE ENGINE DIED OUT. LOCKING MY BRAKES AND MY STEERING WHEEL. AT THIS VERY MOMENT THE GEAR D WAS BLINKING ON THE DASH AND TELLING ME TO PUT THE VEHICLE IN PARK. THE VEHICLE WAS DISABLES AND THE IGNITION WOULD NOT START THE CAR UNTIL AFTER SEVERAL MINUTES AND MULTIPLE ATTEMPTS. THIS HAS OCCURRED A TOTAL OF 5 TIMES IN THE LAST 2 WEEKS. T... Read more
Incident date: Dec 20, 2020
AS I WAS DRIVING ABOUT 40MPH AND SLOWING DOWN FOR A STOP SIGN, THE ENGINE DIED OUT. LOCKING MY BRAKES AND MY STEERING WHEEL. AT THIS VERY MOMENT THE GEAR D WAS BLINKING ON THE DASH AND TELLING ME TO PUT THE VEHICLE IN PARK. THE VEHICLE WAS DISABLES AND THE IGNITION WOULD NOT START THE CAR UNTIL AFTER SEVERAL MINUTES AND MULTIPLE ATTEMPTS. THIS HAS OCCURRED A TOTAL OF 5 TIMES IN THE LAST 2 WEEKS. T... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - AIR BAGS
Dec 19, 2020
Incident date: Aug 28, 2020
DRIVER SEAT GOT STUCK IN UP POSITION. SEAT WILL NOT GO DOWN AND PEDDLES WON'T ADJUST. THE AIR BAG IN THE HEAD REST DISCHARGED WHILE SITTING AT A RED LIGHT. NOT VERY SATISFIED.388RKS
CHRYSLER
TOWN AND COUNTRY
(2015) - SEATS
Dec 19, 2020
Incident date: Aug 28, 2020
DRIVER SEAT GOT STUCK IN UP POSITION. SEAT WILL NOT GO DOWN AND PEDDLES WON'T ADJUST. THE AIR BAG IN THE HEAD REST DISCHARGED WHILE SITTING AT A RED LIGHT. NOT VERY SATISFIED.388RKS
CHRYSLER
TOWN AND COUNTRY
(2014) - FUEL/PROPULSION SYSTEM
Dec 18, 2020
Incident date: Dec 16, 2020
WE HAD TO REPLACE THE OIL FILTER ADAPTER IN OUR VAN BECAUSE IT WAS LEAKING. OUR MECHANIC SAID HE IS FIXING A LOT OF THESE IN VANS SIMILAR TO OURS. WHEN RESEARCHING ONLINE, WE SEE THAT LARGE NUMBERS OF PEOPLE WITH 2014 CHRYSLER VANS HAVE THE SAME ISSUE. SOME EVEN REPORTED THEIR VEHICLES CATCHING FIRE AS A RESULT OF THE ISSUE. IT COST OVER $600 FOR US TO HAVE IT REPAIRED.
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Dec 18, 2020
Incident date: Dec 1, 2020
THE LOCK ACTUATOR GEAR STRIPS, CAUSING A LOUD BUZZING NOISE WHEN LOCKING/UNLOCKING THE VEHICLE AND IN SOME CASES IT WILL NOT CONSISTENTLY ACTUATE CAUSING THE DOOR TO STAY LOCKED. THE MAJOR CONCERNS ARE 1) IF THERE IS AN EMERGENCY SITUATION AND SOMEONE IS UNABLE TO UNLOCK THE DOOR TO QUICKLY GET MY CHILD OUT OF THE VEHICLE BECAUSE THE LOCK IS NOT FUNCTIONAL. 2) THE NOISE IT MAKES IS LOUD AND M... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - UNKNOWN OR OTHER
Dec 18, 2020
Incident date: Dec 1, 2020
THE LOCK ACTUATOR GEAR STRIPS, CAUSING A LOUD BUZZING NOISE WHEN LOCKING/UNLOCKING THE VEHICLE AND IN SOME CASES IT WILL NOT CONSISTENTLY ACTUATE CAUSING THE DOOR TO STAY LOCKED. THE MAJOR CONCERNS ARE 1) IF THERE IS AN EMERGENCY SITUATION AND SOMEONE IS UNABLE TO UNLOCK THE DOOR TO QUICKLY GET MY CHILD OUT OF THE VEHICLE BECAUSE THE LOCK IS NOT FUNCTIONAL. 2) THE NOISE IT MAKES IS LOUD AND M... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) - ELECTRICAL SYSTEM
Dec 18, 2020
Incident date: Dec 14, 2020
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT SHIFTED TO NEUTRAL WHILE THE VEHICLE WAS STILL IN MOTION TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED AND DROVE WITHOUT FURTHER ISSUE. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. NYLE MAXWELL (14150 U S 79, TAYLOR, TX 76574, (512) 218-5300) WAS... Read more
Incident date: Dec 17, 2020
RADIO FREEZES UP FOR HOURS ON END MEANING YOU MAY HAVE TO TOUCH YOUR PHONE WHILE DRIVING INSTEAD OF USING HANDS FREE. BLUETOOTH STOPS WORKING RANDOMLY AND RADIO VOLUME RANDOMLY GETS SUPER LOUD OR PRACTICALLY SILENT. MAKES A WEIRD HIGH PITCHED SKIPPING SOUND. HAS HAPPENED ON MULTIPLE OCCASIONS. WHEN PARKED AND WHEN DRIVING ON HIGHWAY.
Incident date: Dec 17, 2020
RADIO FREEZES UP FOR HOURS ON END MEANING YOU MAY HAVE TO TOUCH YOUR PHONE WHILE DRIVING INSTEAD OF USING HANDS FREE. BLUETOOTH STOPS WORKING RANDOMLY AND RADIO VOLUME RANDOMLY GETS SUPER LOUD OR PRACTICALLY SILENT. MAKES A WEIRD HIGH PITCHED SKIPPING SOUND. HAS HAPPENED ON MULTIPLE OCCASIONS. WHEN PARKED AND WHEN DRIVING ON HIGHWAY.
Incident date: Dec 14, 2020
MY SERVICE AIRBAG SYSTEM IS STUCK ON AND WILL NOT GO OFF. SOME TIMES IT RANDOMLY CUTS OFF BUT NOT FOR LONG. I WAS PARKED WHEN IT FIRST CAME ON.
Incident date: Jan 1, 2018
SOMETIMES USUALLY AT LOW SPEEDS AND LOWER GEARS UNDER LIGHT ACCELERATION THE TRANSMISSION SHIFTS TO THE UPPER GEAR WITH A BANG, LIKE SOMEONE HIT WITH A HAMMER AND WITH A STRONG JERK. ALMOST LIKE TRANSMISSION MOUNTS ARE DEFECTIVE. IT DOES NOT HAPPEN IF I ACCELERATE FAST. IT HAS BEEN GOING ON FOR ALMOST 2 YEARS NOW AND DUE TO DEALERSHIP BEING TOO BUSY WITH APPOINTMENT SCHEDULES CLOSE TO 2 MONTHS NO ... Read more
Incident date: Dec 15, 2020
FRONT END OF THE CAR SHAKES AND MAKES AN AWFUL GRINDING NOISE WHEN DRIVING. UNSAFE FOR SURE WHEN IN MOTION . VEERED OFF-ROAD
Incident date: Dec 15, 2020
FRONT END OF THE CAR SHAKES AND MAKES AN AWFUL GRINDING NOISE WHEN DRIVING. UNSAFE FOR SURE WHEN IN MOTION . VEERED OFF-ROAD
Incident date: Dec 15, 2020
FRONT END OF THE CAR SHAKES AND MAKES AN AWFUL GRINDING NOISE WHEN DRIVING. UNSAFE FOR SURE WHEN IN MOTION . VEERED OFF-ROAD
Incident date: Nov 25, 2020
TURN SIGNALS, WIPERS AND RADIO STOPPED WORKING BUT INTERMITTENTLY.
Incident date: Nov 25, 2020
TURN SIGNALS, WIPERS AND RADIO STOPPED WORKING BUT INTERMITTENTLY.
Incident date: Dec 3, 2020
TRANSMISSION SPLIT APART IT MADE A LOUD NOISE LIKE A PIECE WAS JUST FLYING AROUND IN DRIVE THEN ALL THE TRANSMISSION FLUID FLEW OUT EVERYWHERE AND THE TRANSMISSION IS SPLIT I DO HAVE PICTURES. PLEASE SEE ATTACHED.