Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,120 complaints for CHRYSLER
Incident date: Oct 16, 2020
IT KEEP SAYING SERVICE AIR BAG..
CHRYSLER
TOWN AND COUNTRY
(2008) — ELECTRICAL SYSTEM
Oct 25, 2020
Incident date: Oct 14, 2020
MY VAN IS NOT STARTING RIGHT AWAY AS IT USUALLY DOES. HAD I BEEN ON THE ROAD WOULD HAVE CAUSED A ACCIDENT. THE THROTTLE LIGHT IS ON AT THE START, FIRST IT WAS THE OIL LIGHT. HAD SOME MECHANICS SAY FUEL PUMP BUT THEN READ IT IS A FUSE ISSUE WITH THE THROTTLE
CHRYSLER
TOWN AND COUNTRY
(2008) — FUEL/PROPULSION SYSTEM
Oct 25, 2020
Incident date: Oct 14, 2020
MY VAN IS NOT STARTING RIGHT AWAY AS IT USUALLY DOES. HAD I BEEN ON THE ROAD WOULD HAVE CAUSED A ACCIDENT. THE THROTTLE LIGHT IS ON AT THE START, FIRST IT WAS THE OIL LIGHT. HAD SOME MECHANICS SAY FUEL PUMP BUT THEN READ IT IS A FUSE ISSUE WITH THE THROTTLE
Incident date: Oct 25, 2020
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TR... Read more
Incident date: Oct 25, 2020
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TR... Read more
Incident date: Oct 25, 2020
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TR... Read more
Incident date: Oct 14, 2020
WHEN I GO TO START THE CAR WITH EITHER FOB I SOMETIMES GET A MESSAGE "CAN NOT IDENTIFY FOB. WHAT HAPPENS IF I'M GOING DOWN THE ROAD AT 70MPH AND IT CUTS OFF BECAUSE IT CAN'T IDENTIFY FOB. THIS CAR IS 41 MONTHS OLD AND HAS APPROX. 33,000 MILES. SO FAR THE CAR WAS STILL WHEN THE PROBLEM OCCURRED NEXT TIME I MAY BE MOVING.. THIS HAS HAPPENED ABOUT 10 TIME IN THE LAST 6 MONTHS WITH BOTH FOB'S.
Incident date: Oct 24, 2020
THE CAR HAS NOT BEEN WANTING TO START. ALL THE LIGHTS COME ON AND THE RADIO COMES ON BUT THE CAR SEEMS TO NOT WANT TO START. THIS HAPPENS WHEN YOU GO TO THE CAR TO START IT UP TO GO SOMEWHERE.
CHRYSLER
TOWN AND COUNTRY
(2010) — EXTERIOR LIGHTING
Oct 24, 2020
Incident date: Jun 15, 2020
THE HEADLIGHTS STOPPED WORKING. THEY FLICKER WHEN STARTING THE CAR, BUT THEN SHUT OFF. STANDARD AND HIGH-BEAMS ARE BOTH INOPERABLE. TRIED REPLACING THE HEADLIGHT SWITCH, TO NO AVAIL. FOG-LIGHTS WORK, WHICH IS MY ONLY LIGHTING AT NIGHT. CHECKED ONLINE FOR A SOLUTION. APPARENTLY THIS IS A VERY COMMON PROBLEM IN THE TIPM. TRIED A HARD RESET, BUT AGAIN TO NO AVAIL. THERE IS NO FUSE OR RELA... Read more
Incident date: Oct 19, 2020
STRUTS HAVE FAILED AND BEEN REPAIRED TWICE ON DRIVER AND PASSENGER FRONT. STRUTS ARE MAKING NOISE WHEN MOVING AT SPEEDS OF 0-35 FOR A THIRD TIME WHICH TYPICALLY INDICATES THEY ARE FAILING AGAIN.
Incident date: Oct 11, 2020
DRIVING ON THE ROAD IN MOTION, THE ENGINE SHUT DOWN WITH NO WARNING. HAD IT TOWED TO SHOP WHERE IT STARTED UPON ARRIVAL (APPROX. 1 HOUR). NO CHECK ENGINE LIGHT CAME. RAN ENGINE SCAN AND NO CODES CAME UP. DIAGNOSTIC PROVIDED NO INFORMATION. CONDITION COULD NOT BE REPEATED. NOTHING WAS RESOLVED. HAPPENED SEVERAL MORE TIMES WHILE IN MOTION OVER THE NEXT 2 MONTHS. SOMETIMES ON THE FREEWAY, SOME ON A R... Read more
Incident date: Oct 18, 2020
AT TIMES, BUT IT'S HAPPENED AT LEAST 12 IN THE PAST 10 MONTHS, THERE IS AWAY THAT A PERSON CAN SIT IN THE PASSENGER SIDE SEAT OR SOMETIMES BY ADJUSTING IT THAT WILL MAKE THE AIRBAG LIGHT COME ON. ALL I HAVE TO DO IS REACH UNDERNEATH THE SEAT AND JIGGLE THE WIRES A LITTLE AND IT GOES OFF. IT OCCURS AT DIFFERENT TIMES.
Incident date: Oct 18, 2020
AT TIMES, BUT IT'S HAPPENED AT LEAST 12 IN THE PAST 10 MONTHS, THERE IS AWAY THAT A PERSON CAN SIT IN THE PASSENGER SIDE SEAT OR SOMETIMES BY ADJUSTING IT THAT WILL MAKE THE AIRBAG LIGHT COME ON. ALL I HAVE TO DO IS REACH UNDERNEATH THE SEAT AND JIGGLE THE WIRES A LITTLE AND IT GOES OFF. IT OCCURS AT DIFFERENT TIMES.
Incident date: Oct 23, 2020
WHEN ACCELERATING THE TRANSMISSION STICKS IN 2ND GEAR. YOU HAVE TO STOP AND TURN THE CAR OFF AND START IT AGAIN. THIS HAPPENED TO ME AT A STOP LIGHT ON A HIGHWAY AND I ALMOST GOT HIT BY A SEMI.
Incident date: Oct 1, 2020
JUMPED TO MINING CHAIN AT 159,000 MILES I DON'T UNDERSTAND HOW OR WHY .
Incident date: Sep 7, 2020
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT WHILE HER HUSBAND ATTEMPTED TO REVERSE THE VEHICLE OUT OF THE DRIVEWAY, THE TRANSMISSION FAILED TO ENGAGE IN REVERSE. THE TRANSMISSION FAILED TO SHIFT OUT OF THE PARK POSITION. THE CONTACT CALLED AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DR, ORLANDO, FL 32822, (407) 734-3814) AND THE CONTACT WAS INFORMED TO TOW THE VEHICLE TO... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — ELECTRICAL SYSTEM
Oct 23, 2020
Incident date: Oct 22, 2020
AT RANDOM TIMES, PERHAPS ONCE EVERY 200 MILES AVERAGE, THE ENGINE WILL SUDDENLY TURN OFF. THIS USUALLY HAPPENS DURING TURNS OR WHEN SPEEDING UP FROM A STOP. WHEN THIS HAPPENS, I LOSE ALL POWER STEERING AND ENGINE CONTROL. THIS HAS RESULTED IN 4 NEAR-MISSES WHILE TURNING CORNERS WITH OTHER VEHICLES IN THE AREA. THE ENGINE STARTS RIGHT BACK UP AGAIN, BUT THE VEHICLE MUST BE PUT IN NEUTRAL OR PARK TO... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — UNKNOWN OR OTHER
Oct 23, 2020
Incident date: Oct 22, 2020
AT RANDOM TIMES, PERHAPS ONCE EVERY 200 MILES AVERAGE, THE ENGINE WILL SUDDENLY TURN OFF. THIS USUALLY HAPPENS DURING TURNS OR WHEN SPEEDING UP FROM A STOP. WHEN THIS HAPPENS, I LOSE ALL POWER STEERING AND ENGINE CONTROL. THIS HAS RESULTED IN 4 NEAR-MISSES WHILE TURNING CORNERS WITH OTHER VEHICLES IN THE AREA. THE ENGINE STARTS RIGHT BACK UP AGAIN, BUT THE VEHICLE MUST BE PUT IN NEUTRAL OR PARK TO... Read more
Incident date: Sep 14, 2020
7/11-5/12, I TOOK MY 2006 300C HEMI INTO MY DEALERSHIP FOR MY CAR STALLING AFTER I HAVE DRIVEN IT PAST 1/4 TANK THEN FILL IT UP. I WAS TOLD DIFFERENT REPAIRS WAS CAUSING THE ISSUE. ON 5/4/12 I GOT AN ANSWER IT WAS MY FUEL TANK. MY WARRANTY RAN OUT 12/10 THE DEALER WANTED $1500 TO REPLACE THE TANK. I CONTACTED CHRY CORP EXPLAINED WHAT I HAD BEEN DEALING FOR THE LAST 10 MOS. I DIDN'T HAVE MONEY TO R... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2019) — ENGINE
Oct 22, 2020
Incident date: Sep 8, 2020
WHILE DRIVING CAR ON CITY STREET STARTED TO HESITATE WITH POWER, SO PULLED OFF ROAD AND PUT IN PARK. THEN WAS UNABLE TO TAKE CAR OUT OF PARK OR SHIFT IN ANY WAY. BLUE LIGHT JUST FLASHED. WASN'T ABLE TO SHUT THE CAR OFF AND THE CAR HAD TO BE TOWED TO THE DEALER WHILE STILL RUNNING. MESSAGE SAID 'TRANSMISSION". THIS HAPPENED TWICE WITH THE FIRST OCCURENCE BEING JUST SHORTLY AFTER PURCHASE. V... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2019) — POWER TRAIN
Oct 22, 2020
Incident date: Sep 8, 2020
WHILE DRIVING CAR ON CITY STREET STARTED TO HESITATE WITH POWER, SO PULLED OFF ROAD AND PUT IN PARK. THEN WAS UNABLE TO TAKE CAR OUT OF PARK OR SHIFT IN ANY WAY. BLUE LIGHT JUST FLASHED. WASN'T ABLE TO SHUT THE CAR OFF AND THE CAR HAD TO BE TOWED TO THE DEALER WHILE STILL RUNNING. MESSAGE SAID 'TRANSMISSION". THIS HAPPENED TWICE WITH THE FIRST OCCURENCE BEING JUST SHORTLY AFTER PURCHASE. V... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) — ELECTRICAL SYSTEM
Oct 21, 2020
Incident date: Oct 21, 2020
CAR SHUTS OFF RANDOMLY WHILE DRIVING. IT SHUTS OFF BOTH AT SLOW SPEEDS SUCH AS DRIVELING IN A PARKING LOT AND AT HIGHWAY SPEEDS. ALL POWER SHUTS OFF INCLUDING POWER STEERING AND THE BREAKS WON'T WORK. THIS HAS HAPPENED TO ME 4 TIMES WHILE DRIVING AND POSES A HUGE SAFETY RISK. I HAVE ONLY NARROWLY MISSED SEVERAL ACCIDENTS DUE TO THIS.
CHRYSLER
TOWN AND COUNTRY
(2015) — AIR BAGS
Oct 21, 2020
Incident date: Oct 5, 2020
PASSENGER FRONT HEADREST EXPLODED WHILE STATIONARY. WE WERE AT A STOP LIGHT, THERE WAS NO ACCIDENT OR IMPACT. IT CANNOT BE RESET AND NEEDS TO BE REPLACED. I DO NOT FEEL LIKE WE SHOULD HAVE TO PAY OUT OF POCKET WHEN THIS IS A COMMON ISSUE AND A SAFETY ISSUE.
CHRYSLER
TOWN AND COUNTRY
(2015) — SEATS
Oct 21, 2020
Incident date: Oct 5, 2020
PASSENGER FRONT HEADREST EXPLODED WHILE STATIONARY. WE WERE AT A STOP LIGHT, THERE WAS NO ACCIDENT OR IMPACT. IT CANNOT BE RESET AND NEEDS TO BE REPLACED. I DO NOT FEEL LIKE WE SHOULD HAVE TO PAY OUT OF POCKET WHEN THIS IS A COMMON ISSUE AND A SAFETY ISSUE.
CHRYSLER
TOWN AND COUNTRY
(2010) — SERVICE BRAKES
Oct 21, 2020
Incident date: Oct 19, 2020
WHILE DRIVING, MY 2010 CHRYSLER TOWN AND COUNTRY WILL COMPLETELY SHUT DOWN. I HAVE NO BRAKES, NO STEERING CONTROL AND MY ENGINE COMPLETELY DOES. IT HAPPENS AT TIMES WHEN I AM COASTING OR DRIVING AT A SLOWER SPEED. I HAVE 2 LITTLE KIDS AND IT IS TERRIFYING WHEN I'VE LOST COMPLETE CONTROL OF MY VEHICLE, AND I NEED TO TRY AND MOVE OFF THE ROAD OR TRY AND RESTART IT AT AN INTERSECTION WITH TRAFFIC ALL... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — ELECTRICAL SYSTEM
Oct 21, 2020
Incident date: Oct 19, 2020
WHILE DRIVING, MY 2010 CHRYSLER TOWN AND COUNTRY WILL COMPLETELY SHUT DOWN. I HAVE NO BRAKES, NO STEERING CONTROL AND MY ENGINE COMPLETELY DOES. IT HAPPENS AT TIMES WHEN I AM COASTING OR DRIVING AT A SLOWER SPEED. I HAVE 2 LITTLE KIDS AND IT IS TERRIFYING WHEN I'VE LOST COMPLETE CONTROL OF MY VEHICLE, AND I NEED TO TRY AND MOVE OFF THE ROAD OR TRY AND RESTART IT AT AN INTERSECTION WITH TRAFFIC ALL... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — STEERING
Oct 21, 2020
Incident date: Oct 19, 2020
WHILE DRIVING, MY 2010 CHRYSLER TOWN AND COUNTRY WILL COMPLETELY SHUT DOWN. I HAVE NO BRAKES, NO STEERING CONTROL AND MY ENGINE COMPLETELY DOES. IT HAPPENS AT TIMES WHEN I AM COASTING OR DRIVING AT A SLOWER SPEED. I HAVE 2 LITTLE KIDS AND IT IS TERRIFYING WHEN I'VE LOST COMPLETE CONTROL OF MY VEHICLE, AND I NEED TO TRY AND MOVE OFF THE ROAD OR TRY AND RESTART IT AT AN INTERSECTION WITH TRAFFIC ALL... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — SERVICE BRAKES
Oct 21, 2020
Incident date: Aug 1, 2020
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING DOWN AN INCLINE AT VARIOUS SPEEDS, THE VEHICLE VIBRATED WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO THE SAME INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS AND HAD THE BRAKES AND ROTORS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) — ELECTRICAL SYSTEM
Oct 20, 2020
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO CRANK OR START ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VEHICLE TO ACCELERATE TO HIGHWAY SPEEDS. ADDITIONALLY, AFTER SWITCHING THE IGNITION TO THE OFF POSITION, THE VEHICLE REMAINED RUNNING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL SYSTEM FAILED AND ... Read more
Incident date: Oct 20, 2020
THIS VAN WAS PURCHASED BY A DEALER WITH APPROXIMATELY 23,000 MILES. IT WAS SOLD TO A RETAIL CUSTOMER AND THE FOLLOWING DAY IT CAUGHT ON FIRE IN THE CUSTOMERS GARAGE. WE HAD IT TOWED TO A CHRYSLER DEALERSHIP AND CHRYSLER SAID THEY WOULD NOT ACCEPT ANY RESPONSIBILITY FOR FIRE, EVEN THOUGH THE VEHICLE IS CLEARLY UNDER BUMPER TO BUMPER WARRANTY. AFTER LEAVING IT THERE WHILE TRYING TO GET CHRYSLER TO F... Read more
Fire
Incident date: Oct 20, 2020
THIS VAN WAS PURCHASED BY A DEALER WITH APPROXIMATELY 23,000 MILES. IT WAS SOLD TO A RETAIL CUSTOMER AND THE FOLLOWING DAY IT CAUGHT ON FIRE IN THE CUSTOMERS GARAGE. WE HAD IT TOWED TO A CHRYSLER DEALERSHIP AND CHRYSLER SAID THEY WOULD NOT ACCEPT ANY RESPONSIBILITY FOR FIRE, EVEN THOUGH THE VEHICLE IS CLEARLY UNDER BUMPER TO BUMPER WARRANTY. AFTER LEAVING IT THERE WHILE TRYING TO GET CHRYSLER TO F... Read more
Fire
Incident date: Oct 20, 2020
THIS VAN WAS PURCHASED BY A DEALER WITH APPROXIMATELY 23,000 MILES. IT WAS SOLD TO A RETAIL CUSTOMER AND THE FOLLOWING DAY IT CAUGHT ON FIRE IN THE CUSTOMERS GARAGE. WE HAD IT TOWED TO A CHRYSLER DEALERSHIP AND CHRYSLER SAID THEY WOULD NOT ACCEPT ANY RESPONSIBILITY FOR FIRE, EVEN THOUGH THE VEHICLE IS CLEARLY UNDER BUMPER TO BUMPER WARRANTY. AFTER LEAVING IT THERE WHILE TRYING TO GET CHRYSLER TO F... Read more
Fire
Incident date: Oct 20, 2020
I WAS DRIVING WHEN MY CAR SUDDENLY STOPPED AND DISPLAYED A MESSAGE TO SHIFT TO START. MY GEAR SHIFT LOCKED AND I HAD TO RESTART THE CAR TO DRIVE.
CHRYSLER
TOWN AND COUNTRY
(2014) — SEATS
Oct 20, 2020
Incident date: Oct 20, 2020
THE PASSENGER ACTIVE HEAD REST EXPLODED FORWARD WHILE I WAS DRIVING. I HAD JUST DROPPED MY WIFE OFF AND WAS HEADED DOWN THE ROAD AND A LOUD BOOM HAPPENED AND I LOOKED OVER AND SAW THE HEAD REST STICKING FORWARD FROM THE REST OF THE PIECE. IF MY WIFE WAS STILL IN THE VEHICLE IT WOULD HAVE STRUCK HER IN THE HEAD.
CHRYSLER
TOWN AND COUNTRY
(2014) — ENGINE
Oct 19, 2020
Incident date: Oct 1, 2020
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS DESIGNED. ADDITIONALLY, AFTER COMING TO A STOP, THE POWER STEERING FAILED TO OPERATE AS DESIGNED. THE VEHICLE ALSO FAILED TO ACCELERATE AS INTENDED. THE VEHICLE WAS TURNED OFF, RESTARTED... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) — POWER TRAIN
Oct 19, 2020
Incident date: Oct 1, 2020
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS DESIGNED. ADDITIONALLY, AFTER COMING TO A STOP, THE POWER STEERING FAILED TO OPERATE AS DESIGNED. THE VEHICLE ALSO FAILED TO ACCELERATE AS INTENDED. THE VEHICLE WAS TURNED OFF, RESTARTED... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) — POWER TRAIN
Oct 19, 2020
Incident date: Oct 11, 2020
DRIVING DOWN CITY ROAD CAME TO STOP. PUSHED GAS PEDAL RPM'S INCREASED BUT VEHICLE DID NOT MOVE. UNDRIVABLE HAD TO HAVE IT TOWED. NO PROBLEMS SINCE NEW PURCHASE TILL THAT DAY. STATES PER MY VEHICLE MAKE MODEL YEAR THERE IS RECALL FOR TRANSMISSION PUMP FAILURE. BUT WHEN I PUT VIN NUMBER IN NO RECALL PULLS UP.
Incident date: Oct 18, 2020
WHEN DRIVING AND I PRESS ON THE BRAKES THERE IS A 'AIR ' SOUND AND IT DOES NOT BRAKE RIGHT AWAY. IF I'M IN A BIT OF A HILL AND I HAVE THE BRAKES PRESSED IT WILL GIVE OUT AND START ROLLING BACK AND I HAVE TO PRESS IT ALL THE WAY IN WHICH MAKES AN UGLY SOUND AND IT STOPS AFTER A BIT. IF I HAVE TO SUDDENLY STOP TO NOT HIT A CHILD AND I PRESS ON THE BRAKES IT WILL STILL GO ON FOR A WHILE. I TOOK IT T... Read more
Incident date: Oct 18, 2020
WHEN DRIVING AND I PRESS ON THE BRAKES THERE IS A 'AIR ' SOUND AND IT DOES NOT BRAKE RIGHT AWAY. IF I'M IN A BIT OF A HILL AND I HAVE THE BRAKES PRESSED IT WILL GIVE OUT AND START ROLLING BACK AND I HAVE TO PRESS IT ALL THE WAY IN WHICH MAKES AN UGLY SOUND AND IT STOPS AFTER A BIT. IF I HAVE TO SUDDENLY STOP TO NOT HIT A CHILD AND I PRESS ON THE BRAKES IT WILL STILL GO ON FOR A WHILE. I TOOK IT T... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2018) — ELECTRICAL SYSTEM
Oct 19, 2020
Incident date: Oct 14, 2020
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED AND WITH THE 'SHIFT TO PARK" MESSAGE DISPLAYED AND SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE CONTACT STATED A POLICE OFFICER ASSISTED IN PUSHING THE VEHICLE TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVAB... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) — STRUCTURE:BODY
Oct 19, 2020
Incident date: Oct 14, 2020
THE VAN WILL JUST SHUT OFF WHILE DRIVING. I HAVE BEEN KEEPING TRACK IN THE LAST 4 MONTHS IT HAS SHUT OFF COMPLETELY 32 TIMES WHILE IN MOTIONS SOMETIMES STARTING RIGHT BACK UP OTHER TIMES TAKES SO CRANKING TO GET IT TO TURN OVER. LAST WEDNESDAY 10/14 THE CAR SHUT OFF WHILE I WAS DRIVING MY KIDS TO SCHOOL IN A 45 MPH ZONE AND THE VAN WENT RIGHT OFF THE ROAD LUCKILY NO DAMAGE AND NO ONE BEING INJURES... Read more
Crash
CHRYSLER
TOWN AND COUNTRY
(2012) — ELECTRICAL SYSTEM
Oct 19, 2020
Incident date: Oct 14, 2020
THE VAN WILL JUST SHUT OFF WHILE DRIVING. I HAVE BEEN KEEPING TRACK IN THE LAST 4 MONTHS IT HAS SHUT OFF COMPLETELY 32 TIMES WHILE IN MOTIONS SOMETIMES STARTING RIGHT BACK UP OTHER TIMES TAKES SO CRANKING TO GET IT TO TURN OVER. LAST WEDNESDAY 10/14 THE CAR SHUT OFF WHILE I WAS DRIVING MY KIDS TO SCHOOL IN A 45 MPH ZONE AND THE VAN WENT RIGHT OFF THE ROAD LUCKILY NO DAMAGE AND NO ONE BEING INJURES... Read more
Crash
Incident date: Oct 6, 2020
WHEN DRIVING THE VEHICLE VIOLENTLY JERKS DURING THE SHIFTING OF GEARS FOR THE AUTOMATIC TRANSMISSION. THIS PROBLEM HAS BEEN REPORTED BY NUMEROUS OWNERS OF THE SAME MAKE AND MODEL. I HAVE CONTACTED THE DEALERSHIP FOR REPAIR BUT THEY CLAIMED THEY WERE UNABLE TO DUPLICATE THE FAILURE.
Incident date: Aug 19, 2020
I AM EXPERIENCING A KNOW DEFECT IN CHRYSLER VEHICLES WHERE THE INTERIOR DOOR PANELS ARE SEPARATING AND WARPING AT THE WINDOW LINE. THIS CAN CAUSE THE SIDE AIRBAGS TO NOT DEPLOY CORRECTLY AND MAY INTERFERE WITH THE OPERATION OF THE DOOR LOCKS.
Incident date: Jul 11, 2020
PROBLEMS WITH THE W I N MODULE. OR WCM. PUSH START PASSIVE ENTRY NON-FUNCTIONAL INCLUDING REMOTE START NON-FUNCTIONAL. W I N MODULE MALFUNCTION. UNRECOGNIZED KEY TRANSMISSION FAILURE. SAFETY ISSUE.
CHRYSLER
TOWN AND COUNTRY
(2011) — ELECTRICAL SYSTEM
Oct 18, 2020
Incident date: Oct 17, 2020
TIPM IS CAUSING MY VAN NOT TO START, STALKS GOING DOWN THE ROAD
Incident date: Aug 15, 2020
ON FOUR OCCASIONS, I STARTED THE VAN AND IT IMMEDIATELY BECAME LOCKED IN PARK MODE WITH A NOTICE ABOUT ELECTRONIC STABILITY CONTROL ISSUES. YOU CAN'T TURN OFF THE VEHICLE OR TAKE IT OUT OF PARK. CHRYSLER IS BUYING BACK THE VEHICLE BECAUSE THEY CAN'T FIX IT.
CHRYSLER
TOWN AND COUNTRY
(2014) — STRUCTURE:BODY
Oct 17, 2020
Incident date: Oct 1, 2019
SLIDING DOORS HAVE DIFFICULTY OPENING AND CLOSING ON BOTH SIDES. PLASTIC COVERING BREAKS OFF EVERY TIME THE DOORS OPEN/CLOSE, LEAVING EXPOSED WIRES ON THE OUTSIDE OF THE VEHICLE.
Incident date: Oct 1, 2020
AFTER STARTING MY CAR, A LIGHT ON DASH WARNS OF A AIRBAG ISSUE. ALSO THE MENU ON THE STEERING WHEEL IS NOT WORKING. IT'S ON, BUT STUCK ON THE TIRE PRESSURE SCREEN.
Incident date: Oct 1, 2020
AFTER STARTING MY CAR, A LIGHT ON DASH WARNS OF A AIRBAG ISSUE. ALSO THE MENU ON THE STEERING WHEEL IS NOT WORKING. IT'S ON, BUT STUCK ON THE TIRE PRESSURE SCREEN.