Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 67,531 complaints for CHRYSLER
CHRYSLER
TOWN AND COUNTRY
(2010) - ELECTRICAL SYSTEM
Jan 14, 2021
Incident date: Feb 1, 2018
WHEN I WAS DRIVING MY CHRYSLER TOWN AND COUNTRY GOING 15 TO 35 MPH DOWN THE SIDE STREETS THE VEHICLE WOULD JUST SHUT OFF WITH NO WARNING. THE CHECK ENGINE LIGHTER DIDN'T COME ON AND THE KEY DIDN'T MOVE IN THE IGNITION. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THE FIXED THE PROBLEM AFTER I PAID $526.23. I WAS LOOKING THRU THE RECALLS FOR THIS SPECIFIC VEHICLE AND SURE ENOUGH T... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) - ELECTRICAL SYSTEM
Jan 14, 2021
Incident date: Nov 30, 2020
VEHICLE WILL CRANK WITH IGNITION SWITCH IN ON POSITION. HOWEVER, IT WILL KEEP CRANKING AND WONT START. AFTER A COUPLE TRIES IT WILL FINALLY ROLL OVER AND START. VEHICLE HAS TURNED OFF WHILE IDLE FOR NO REASON BUT WILL START AFTER A COUPLE OF CRANKS. THE VEHICLE WAS IN A STATIONARY POSITION. THE IGNITION SWITCH IS OPERATED BY A KEY FOB. THE IGNITION SWITCH IS GETTING WORSE. IT TAKES MORE TRIES TO S... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) - ELECTRICAL SYSTEM
Jan 14, 2021
Incident date: Jan 6, 2021
THE VAN WOULD NOT CRANK WHEN I GOT READY TO LEAVE WORK. I WAITED A BIT, PUT MY HALO CHARGER ON IT AND IT CRANKED. THE NEXT MORNING IT WOULD NOT CRANK. IT WOULD TURN OVER BUT NOT START. WE HAD IT TOWED TO A MECHANIC WHO KEPT IT FOR 4 DAYS AND TOLD US WE NEEDED TO TAKE IT TO THE DEALER. WE WERE TOLD THAT IT WAS THE TIPM, $1600 TO REPLACE, BUT $400 TO DO A BYPASS.
CHRYSLER
TOWN AND COUNTRY
(2012) - FUEL/PROPULSION SYSTEM
Jan 14, 2021
Incident date: Jan 6, 2021
THE VAN WOULD NOT CRANK WHEN I GOT READY TO LEAVE WORK. I WAITED A BIT, PUT MY HALO CHARGER ON IT AND IT CRANKED. THE NEXT MORNING IT WOULD NOT CRANK. IT WOULD TURN OVER BUT NOT START. WE HAD IT TOWED TO A MECHANIC WHO KEPT IT FOR 4 DAYS AND TOLD US WE NEEDED TO TAKE IT TO THE DEALER. WE WERE TOLD THAT IT WAS THE TIPM, $1600 TO REPLACE, BUT $400 TO DO A BYPASS.
Incident date: Jan 14, 2021
IN THE MORNING I WAS BACKING INTO A PARKING SPOT WHILE SLIGHTLY TURNING AND THE CAR STARTED ACTING UP AND THEN DIED. WOULDN'T START WITH START BUTTON. AFTER PLACING THE REMOTE NEXT TO START BUTTON AND WAITING A BIT I WAS ABLE TO START IT UP AFTER A FEW TRIES. FINISHED PARKING. AFTER WORK, I WAS DRIVING HOME AND WAS WAITING TO TURN AND DO UTURN AND THE CAR ONCE MORE DIED. NOT SURE IF I WAS COMPLE... Read more
Incident date: Jan 14, 2021
IN THE MORNING I WAS BACKING INTO A PARKING SPOT WHILE SLIGHTLY TURNING AND THE CAR STARTED ACTING UP AND THEN DIED. WOULDN'T START WITH START BUTTON. AFTER PLACING THE REMOTE NEXT TO START BUTTON AND WAITING A BIT I WAS ABLE TO START IT UP AFTER A FEW TRIES. FINISHED PARKING. AFTER WORK, I WAS DRIVING HOME AND WAS WAITING TO TURN AND DO UTURN AND THE CAR ONCE MORE DIED. NOT SURE IF I WAS COMPLE... Read more
Incident date: Jan 14, 2021
IN THE MORNING I WAS BACKING INTO A PARKING SPOT WHILE SLIGHTLY TURNING AND THE CAR STARTED ACTING UP AND THEN DIED. WOULDN'T START WITH START BUTTON. AFTER PLACING THE REMOTE NEXT TO START BUTTON AND WAITING A BIT I WAS ABLE TO START IT UP AFTER A FEW TRIES. FINISHED PARKING. AFTER WORK, I WAS DRIVING HOME AND WAS WAITING TO TURN AND DO UTURN AND THE CAR ONCE MORE DIED. NOT SURE IF I WAS COMPLE... Read more
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PARKED ON THE SIDE OF THE ROAD FOR 30 MINUTES, RESTARTED THE VEHICLE AND DROVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GWINNETT CHRYSLER DODGE JEEP RAM (5054 GA-78, STONE MOUNTAIN, GA 30087, (404) 492-6831) HOWEVER, THE MECHANIC WAS UNABLE TO DUP... Read more
Incident date: Jan 13, 2021
CAR SHUTS OFF WHILE BRAKING, AND TURNS EVERYTHING OFF. IT ALSO 'LOCKS' THE BRAKE, AND TAKES MINUTES TO RELEASE. WHEN THIS HAPPENS ALL LIGHTS TURN OFF, PUSH TO START WON'T WORK, AND ENGINE WILL NOT START. THE CAR CUTS OFF AT THE MOST INOPPORTUNE TIMES, AND MAKES DRIVING EXTREMELY DANGEROUS. IT'S BEEN SHUTTING OFF MORE FREQUENTLY, AND FOR LONGER MOMENTS AT A TIME. THIS USUALLY OCCURS O... Read more
Incident date: Jan 13, 2021
CAR SHUTS OFF WHILE BRAKING, AND TURNS EVERYTHING OFF. IT ALSO 'LOCKS' THE BRAKE, AND TAKES MINUTES TO RELEASE. WHEN THIS HAPPENS ALL LIGHTS TURN OFF, PUSH TO START WON'T WORK, AND ENGINE WILL NOT START. THE CAR CUTS OFF AT THE MOST INOPPORTUNE TIMES, AND MAKES DRIVING EXTREMELY DANGEROUS. IT'S BEEN SHUTTING OFF MORE FREQUENTLY, AND FOR LONGER MOMENTS AT A TIME. THIS USUALLY OCCURS O... Read more
Incident date: Jan 13, 2021
CAR SHUTS OFF WHILE BRAKING, AND TURNS EVERYTHING OFF. IT ALSO 'LOCKS' THE BRAKE, AND TAKES MINUTES TO RELEASE. WHEN THIS HAPPENS ALL LIGHTS TURN OFF, PUSH TO START WON'T WORK, AND ENGINE WILL NOT START. THE CAR CUTS OFF AT THE MOST INOPPORTUNE TIMES, AND MAKES DRIVING EXTREMELY DANGEROUS. IT'S BEEN SHUTTING OFF MORE FREQUENTLY, AND FOR LONGER MOMENTS AT A TIME. THIS USUALLY OCCURS O... Read more
Incident date: Jan 12, 2021
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTDOWN AND CEASED WITHOUT WARNING. THE CONTACT CALLED CROWN CHRYSLER DODGE JEEP RAM FIAT (2120 CHAPMAN RD, CHATTANOOGA, TN 37421; (844) 372-1835) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT ... Read more
Incident date: Jan 17, 2019
TOUCH SCREEN IS NOT TURNING ON. I HAVE STARTED MY VEHICLE A FEW DIFFERENT TIMES HOPING WILL COME BACK ON, BUT NO LUCK. UNABLE TO GET TO ANY OF THE FUNCTIONS INCLUDING BACKUP CAME DOES NOT COME ON WITH IS A SAFETY ISSUE IN ACCORDANCE, "THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION ANNOUNCED THAT IT WOULD REQUIRE ALL AUTOMOBILES SOLD IN THE UNITED STATES BUILT BEGINNING IN MAY 2018 TO INCL... Read more
Incident date: Jan 8, 2021
MY DEALERSHIP HAVE NOT RETURNED MY MULTIPLE CALLS ABOUT FIXING THE RECALL.
Incident date: Nov 25, 2020
WHEN REFUELING MY CHRYSLER 300C BACK TO FULL CAPACITY IT WILL IMMEDIATELY STALL OUT AND SHUT OFF COMPLETELY. THE CAR WILL START RIGHT UP AGAIN NO PROBLEM, AND CONTINUE TO STALL OUT WHILE DRIVING IN TRAFFIC MULTIPLE TIMES FOLLOWING UNTIL IT BURNS OFF ENOUGH FUEL TO STOP. I ALSO HAVE BEEN SMELLING RAW GASOLINE INSIDE AND OUTSIDE THE VEHICLE AND THE PROBLEM VARIES. THE ODOR IS HIGHLY POTENT COMING ... Read more
Incident date: Jan 10, 2021
TL* THE CONTACT OWNS A 2008 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY SHUTOFF. THE VEHICLE WAS TOWED TO THE LOCAL DEALER HAYES CHRYSLER JEEP LOCATED AT 3115 FRONTAGE RD, GAINESVILLE, GA 30504 WHO REPLACED THE BATTERY. AFTER RETRIEVING THE VEHICLE AND DRIVING APPROXIMATELY 2 MILES, THE ENGINE SHUTOFF A SECOND TIME. THE CAUSE OF THE FAILURE ... Read more
Incident date: Jan 5, 2021
TWO ISSUES. FIRST, WHEN ACCELERATING, SOMETIMES THE TRANSMISSION DISENGAGES FOR ABOUT 1-2 SECONDS AND THEN REENGAGES AND CAUSES A SUDDEN JERK MOTION FORWARD. HAPPENS 3-4 TIMES A MONTH. THIS WILL HAPPEN ON BOTH CITY STREETS AND HIGHWAYS. THIS HAS STARTED OVER 3 YEARS AGO. SECOND, THE ENGINE WILL STALL/SHUT OFF AT RANDOM TIMES ON CITY STREETS. IT OCCURS WHEN GOING OVER A SPEED BUMP AND ALS... Read more
Incident date: Jan 5, 2021
TWO ISSUES. FIRST, WHEN ACCELERATING, SOMETIMES THE TRANSMISSION DISENGAGES FOR ABOUT 1-2 SECONDS AND THEN REENGAGES AND CAUSES A SUDDEN JERK MOTION FORWARD. HAPPENS 3-4 TIMES A MONTH. THIS WILL HAPPEN ON BOTH CITY STREETS AND HIGHWAYS. THIS HAS STARTED OVER 3 YEARS AGO. SECOND, THE ENGINE WILL STALL/SHUT OFF AT RANDOM TIMES ON CITY STREETS. IT OCCURS WHEN GOING OVER A SPEED BUMP AND ALS... Read more
Incident date: Sep 11, 2019
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING OR WHILE ACCELERATING, THE VEHICLE INTERMITTENTLY LOST POWER. THE CONTACT ALSO STATED THAT AN ABNORMAL SOUND CAME FROM THE STEERING WHEEL AFTER GOING OVER A BUMP IN THE ROADWAY. THERE WAS NO WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE ALARM ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN... Read more
Incident date: Sep 11, 2019
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING OR WHILE ACCELERATING, THE VEHICLE INTERMITTENTLY LOST POWER. THE CONTACT ALSO STATED THAT AN ABNORMAL SOUND CAME FROM THE STEERING WHEEL AFTER GOING OVER A BUMP IN THE ROADWAY. THERE WAS NO WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE ALARM ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN... Read more
Incident date: Sep 11, 2019
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING OR WHILE ACCELERATING, THE VEHICLE INTERMITTENTLY LOST POWER. THE CONTACT ALSO STATED THAT AN ABNORMAL SOUND CAME FROM THE STEERING WHEEL AFTER GOING OVER A BUMP IN THE ROADWAY. THERE WAS NO WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE ALARM ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN... Read more
Incident date: Dec 1, 2020
TOP OF ALL MY DOOR PANELS ARE POPPING UP. ALSO, BACKUP CAMERA IS NOT WORKING...IT WAS STARTING TO TURN RED AND NOW IT IS BLACK AND SAYS CAMERA NOT DETECTED.
Incident date: Jan 11, 2021
VEHICLE WILL NOT GO INTO THE "PARK" TRANSMISSION SETTING. RED LIGHT WITH AIR BAG WARNING.
Incident date: Jan 11, 2021
VEHICLE WILL NOT GO INTO THE "PARK" TRANSMISSION SETTING. RED LIGHT WITH AIR BAG WARNING.
Incident date: Jan 11, 2021
VEHICLE WILL NOT GO INTO THE "PARK" TRANSMISSION SETTING. RED LIGHT WITH AIR BAG WARNING.
CHRYSLER
TOWN AND COUNTRY
(2010) - ENGINE
Jan 11, 2021
Incident date: Jan 9, 2021
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTATED FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILU... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) - FUEL/PROPULSION SYSTEM
Jan 10, 2021
Incident date: Dec 22, 2020
THE FUEL PUMP RELAY IS FAULTY. WE HAVE HAD ISSUES WITH THE VEHICLE STALLING OUT WHILE DRIVING. ONCE ALMOST CAUSING AN ACCIDENT. MY MECHANIC SAID THIS IS AN ISSUE WITH THIS VEHICLE. THIS IS THE SAME SET UP AS THE JEEP GRAND CHEROKEE AND THERE WAS A RECALL ISSUED FOR THAT. WE TOOK THE VEHICLE TO A MECHANIC AND THE PARTS TO REPLACE THE RELAY ARE NOT AVAILABLE. WE DO NOT FEEL SAFE TO DRIVE THE VEHIC... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) - ELECTRICAL SYSTEM
Jan 9, 2021
Incident date: Dec 31, 2020
CAR WAS SITTING IN THE GARAGE. THE DASH BOARD SPONTANEOUSLY CAUGHT ON FIRE. IT BURNT STRAIGHT THROUGH THE DRIVER SIDE WINDOW.
Fire
CHRYSLER
TOWN AND COUNTRY
(2010) - STEERING
Jan 9, 2021
Incident date: Dec 31, 2020
CAR WAS SITTING IN THE GARAGE. THE DASH BOARD SPONTANEOUSLY CAUGHT ON FIRE. IT BURNT STRAIGHT THROUGH THE DRIVER SIDE WINDOW.
Fire
CHRYSLER
TOWN AND COUNTRY
(2011) - ENGINE
Jan 9, 2021
Incident date: Jan 8, 2021
CAR STALLS AND SHUTS OFF, CAR CRANKS BUT WILL NOT START THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST 24 HOURS, WHILE DRIVING IT WILL UNEXPECTED SHUT OFF, THIS IS A PROBLEM RELATED TO THE TIPM WHICH HAS BEEN RECALLED IN OTHER 2011 MODEL VEHICLES SUCH AS THE JEEP GRAND CHEROKEE AND DODGE DURANGO. I HAVE READ FORUMS WHERE OTHER 2011 TOWN AND COUNTRYS ALSO HAD THIS SAME ISSUE.
CHRYSLER
TOWN AND COUNTRY
(2011) - FUEL/PROPULSION SYSTEM
Jan 9, 2021
Incident date: Jan 8, 2021
CAR STALLS AND SHUTS OFF, CAR CRANKS BUT WILL NOT START THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST 24 HOURS, WHILE DRIVING IT WILL UNEXPECTED SHUT OFF, THIS IS A PROBLEM RELATED TO THE TIPM WHICH HAS BEEN RECALLED IN OTHER 2011 MODEL VEHICLES SUCH AS THE JEEP GRAND CHEROKEE AND DODGE DURANGO. I HAVE READ FORUMS WHERE OTHER 2011 TOWN AND COUNTRYS ALSO HAD THIS SAME ISSUE.
CHRYSLER
TOWN AND COUNTRY
(2011) - STEERING
Jan 9, 2021
Incident date: Jan 8, 2021
CAR STALLS AND SHUTS OFF, CAR CRANKS BUT WILL NOT START THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST 24 HOURS, WHILE DRIVING IT WILL UNEXPECTED SHUT OFF, THIS IS A PROBLEM RELATED TO THE TIPM WHICH HAS BEEN RECALLED IN OTHER 2011 MODEL VEHICLES SUCH AS THE JEEP GRAND CHEROKEE AND DODGE DURANGO. I HAVE READ FORUMS WHERE OTHER 2011 TOWN AND COUNTRYS ALSO HAD THIS SAME ISSUE.
CHRYSLER
TOWN AND COUNTRY
(2013) - ELECTRICAL SYSTEM
Jan 9, 2021
Incident date: Jan 8, 2021
FOR THE THIRD TIME THE VEHICLE HAS SHUT OFF WHILE DRIVING ON THE HIGHWAY, LOSING ALL POWER STEERING CAUSING A SAFETY ISSUE. THE AUTOMATIC LIGHTS HAVE ALSO SHUT OFF MULTIPLE TIMES AT NIGHT WHILE NEAR AND PASSING OTHER CARS. WE HAVE ALMOST BEEN STRUCK DUE TO THESE CONDITIONS.
CHRYSLER
TOWN AND COUNTRY
(2013) - EXTERIOR LIGHTING
Jan 9, 2021
Incident date: Jan 8, 2021
FOR THE THIRD TIME THE VEHICLE HAS SHUT OFF WHILE DRIVING ON THE HIGHWAY, LOSING ALL POWER STEERING CAUSING A SAFETY ISSUE. THE AUTOMATIC LIGHTS HAVE ALSO SHUT OFF MULTIPLE TIMES AT NIGHT WHILE NEAR AND PASSING OTHER CARS. WE HAVE ALMOST BEEN STRUCK DUE TO THESE CONDITIONS.
Incident date: Jan 8, 2021
WHEN IN MOTION THE BRAKES COME ON. ON DASH BOARD IT SAID IN BOLD RED LETTERS [ !BRAKED ] THEN ONSTAR COME ON. I DONT HAVE ONSTAR. THE CAR STOP IN MIDDLE OF ROAD. WAS I HACK,
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2018) - ELECTRICAL SYSTEM
Jan 9, 2021
Incident date: May 1, 2020
A SAFETY RECALL WAS ISSUED IN THE SPRING OF 2020. I'VE TRIED FOR SEVERAL MONTHS TO GET A DEALER TO INSPECT AND/OR REPAIR THE VEHICLE AND THEY HAVE NOT DONE SO. I HAVE BEEN TOLD NUMEROUS TIMES THAT PARTS ARE ON BACKORDER. NO ONE WILL EVEN INSPECT THE VEHICLE. IN THE MEANTIME, I'VE BEEN INSTRUCTED TO PARK MY VEHICLE OUTSIDE SO THAT IT DOESN'T BURN MY HOUSE DOWN. IT SHOULD NOT TAKE A YEAR TO INSPECT ... Read more
Incident date: Oct 7, 2020
FOR THE PAST SEVERAL MONTHS I HAVE BEEN HAVING ISSUES WITH MY CAR STARTING. THERE ARE NO INDICATORS THAT THERES ANY ISSUE WITH THE VEHICLE. IT JUST TAKES ABOUT SEVERAL SECONDS TO GET A CRANK IN ORDER FOR THE CAR TO COME ON. I HAVE TAKEN IT TO GET IT LOOKED AT TO SEE WHAT THE CAUSE OF THE PROBLEM WAS. NO ISSUES WITH THE BATTERY OR STARTER. I HAD THE SPARK PLUGS CHANGED WITH AN OIL CHANGE AND STILL ... Read more
Incident date: Oct 7, 2020
FOR THE PAST SEVERAL MONTHS I HAVE BEEN HAVING ISSUES WITH MY CAR STARTING. THERE ARE NO INDICATORS THAT THERES ANY ISSUE WITH THE VEHICLE. IT JUST TAKES ABOUT SEVERAL SECONDS TO GET A CRANK IN ORDER FOR THE CAR TO COME ON. I HAVE TAKEN IT TO GET IT LOOKED AT TO SEE WHAT THE CAUSE OF THE PROBLEM WAS. NO ISSUES WITH THE BATTERY OR STARTER. I HAD THE SPARK PLUGS CHANGED WITH AN OIL CHANGE AND STILL ... Read more
Incident date: Oct 7, 2020
FOR THE PAST SEVERAL MONTHS I HAVE BEEN HAVING ISSUES WITH MY CAR STARTING. THERE ARE NO INDICATORS THAT THERES ANY ISSUE WITH THE VEHICLE. IT JUST TAKES ABOUT SEVERAL SECONDS TO GET A CRANK IN ORDER FOR THE CAR TO COME ON. I HAVE TAKEN IT TO GET IT LOOKED AT TO SEE WHAT THE CAUSE OF THE PROBLEM WAS. NO ISSUES WITH THE BATTERY OR STARTER. I HAD THE SPARK PLUGS CHANGED WITH AN OIL CHANGE AND STILL ... Read more
Incident date: Jan 6, 2021
WE REPLACED A FUEL INJECTOR ON THE 2ND CYLINDER LAST FEBRUARY IN OUR CHRYSLER 2015 200S. WE BOUGHT IT BRAND NEW. HERE IT IS 11 MONTHS LATER WE ARE REPLACING THE FUEL INJECTOR ON THE 6TH CYLINDER. I TALK WITH SOMEONE AT FCA AND HE GAVE ME THE RUN AROUND, REFERRING ME TO WARRANTIES AND NOT REALLY TRYING TO HELP AND OF COURSE DENYING THAT THERE IS A PROBLEM WITH THE FUEL INJECTORS IN THAT PARTICULAR ... Read more
CHRYSLER
TOWN AND COUNTRY
(2011) - ELECTRICAL SYSTEM
Jan 8, 2021
Incident date: Jan 3, 2021
LOST POWER WHILE DRIVING ON HIGHWAY. TOWED HOME. TRIED TO START AND WOULDN'T TURN OVER. COULD ONLY START IN NUTURAL DROVE TO DEALERSHIP COUKDNT TURN OFF OR WOULDNT START. DIAGNOSED AS THE TIP WENT OUT.
CHRYSLER
TOWN AND COUNTRY
(2011) - ELECTRICAL SYSTEM
Jan 7, 2021
Incident date: Jul 19, 2020
WHEN LOCKING AND UNLOCKING DOOR LOUD BUZZING SOUND
Incident date: Jan 5, 2021
THE VEHICLE WOULD CUT OFF AFTER STARTING & DRIVING A VERY SHORT DISTANCE THEN THE CHECK ENGINE/FLASHING LIGHTNING BOLT WOULD COME ON. ONCE THE CAR WAS OFF AND THEN RESTARTED, THE LIGHTS WOULD GO OFF AND IT MIGHT RUN FINE AS LONG AS YOU DIDN'T ACCELERATE TOO QUICKLY & DROVE A GOOD DISTANCE WITHOUT HAVING TO STOP AND START A LOT. THE ISSUE WOULD ARISE MORE WHEN DRIVING SHORT DISTANCES WITH CONSTAN... Read more
Incident date: Jan 5, 2021
THE VEHICLE WOULD CUT OFF AFTER STARTING & DRIVING A VERY SHORT DISTANCE THEN THE CHECK ENGINE/FLASHING LIGHTNING BOLT WOULD COME ON. ONCE THE CAR WAS OFF AND THEN RESTARTED, THE LIGHTS WOULD GO OFF AND IT MIGHT RUN FINE AS LONG AS YOU DIDN'T ACCELERATE TOO QUICKLY & DROVE A GOOD DISTANCE WITHOUT HAVING TO STOP AND START A LOT. THE ISSUE WOULD ARISE MORE WHEN DRIVING SHORT DISTANCES WITH CONSTAN... Read more
Incident date: Jan 5, 2021
THE VEHICLE WOULD CUT OFF AFTER STARTING & DRIVING A VERY SHORT DISTANCE THEN THE CHECK ENGINE/FLASHING LIGHTNING BOLT WOULD COME ON. ONCE THE CAR WAS OFF AND THEN RESTARTED, THE LIGHTS WOULD GO OFF AND IT MIGHT RUN FINE AS LONG AS YOU DIDN'T ACCELERATE TOO QUICKLY & DROVE A GOOD DISTANCE WITHOUT HAVING TO STOP AND START A LOT. THE ISSUE WOULD ARISE MORE WHEN DRIVING SHORT DISTANCES WITH CONSTAN... Read more
Incident date: Jan 8, 2020
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AS THE SHIFT TO PARK WARNING LIGHT ILLUMINATED. THE GEAR SHIFTER DISLODGED IN PARK. THE CONTACT'S DAUGHTER PUMPED THE BRAKE PEDAL MULTIPLE TIMES FOR THE SHIFTER TO ENGAGE CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE ME... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - ELECTRICAL SYSTEM
Jan 7, 2021
Incident date: Dec 1, 2020
MY REAR PASSENGER DOOR WOULD NOT OPEN, OR UNLOCK. I TOOK IT TO OUR CHRYSLER DEALERSHIP FOR REPAIR. THEY HAD TO REPLACE THE DOOR LOCK ACTUATOR PART #68030378AG. I HEARD A WEIRD BUZZING COMING FROM THE REAR PASSENGER DOOR UPON ENTERING THE VEHICLE, WHEN I UNLOCKED IT. WHEN I STARTED MY ENGINE AND PUT IT INTO DRIVE. IT MADE THE SAME SOUND. WHEN I ARRIVED AT MY HOME. I TRIED TO PEN THE REAR PASS... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - POWER TRAIN
Jan 7, 2021
Incident date: Jan 2, 2021
TRANSMISSION PUMP FRIED AND CAUSED THE TRANSMISSION TO NOT GET ENOUGH OXYGEN SO HAD TO GET A COMPLETELY NEW TRANSMISSION. LOOKED UP AND SEEN THEY HAD A RECALL ON OUR YEAR OF TRANSMISSION PUMP BUT ACCORDING TO THE DEALERSHIP OUR CAR WASN'T INCLUDED IN THE RECALL BUT THE VIN NUMBER WASN'T LISTED IN THE RECALL DATABASE BUT OUR PUMP STILL GOT FRIED. THE VEHICLE IS ONLY 5 YEARS OLD.... SHOULDN'T BE HAV... Read more
Incident date: Jul 11, 2019
VERY FREQUENTLY THE UTHEATER APPLICATION WILL NOT WORK AFTER SHUTTING VAN OFF AND RESTARTING. WE HAVE GONE THROUGH 1 BATTERY A YEAR EVEN THOUGH IT IS SUPPOSED TO HAVE A 5 YEAR LIFE. AFTER STOPPING AT A RED LIGHT THE AUTO START/STOP CAUSES THE VAN TO DIE. I HAD TO COMPLETELY RESTART THE VAN. OUT OF NOWHERE DRIVING HOME DOING ABOUT 50 MPH IT FLASHED A LOW BATTERY ALERT THEN DIED WITHIN 2 MINUTES WHI... Read more
Incident date: Jul 11, 2019
VERY FREQUENTLY THE UTHEATER APPLICATION WILL NOT WORK AFTER SHUTTING VAN OFF AND RESTARTING. WE HAVE GONE THROUGH 1 BATTERY A YEAR EVEN THOUGH IT IS SUPPOSED TO HAVE A 5 YEAR LIFE. AFTER STOPPING AT A RED LIGHT THE AUTO START/STOP CAUSES THE VAN TO DIE. I HAD TO COMPLETELY RESTART THE VAN. OUT OF NOWHERE DRIVING HOME DOING ABOUT 50 MPH IT FLASHED A LOW BATTERY ALERT THEN DIED WITHIN 2 MINUTES WHI... Read more