Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,120 complaints for CHRYSLER
Incident date: Jun 22, 2020
THE HEADLIGHTS PROVIDE NO SIDE ILLUMINATION. ALSO THE LIGHT PROJECTED INTO THE FRONT DIRECTION DOES NOT GIVE TOTAL COVERAGE. BULBS HAVE BEEN CHANGED TWICE WITH NO IMPROVEMENT IN THE SIDE ILLUMINATION AND MINIMAL TO THE FROM. I PURCHASED THE CAR USED FROM A LOCAL DEALER ON 06/33/2020
Incident date: Nov 13, 2020
TWO ISSUES. VEHICLE RANDOMLY HARD SHIFTS. SLIDING PASSENGER DOORS WILL RE OPEN AFTER CLOSING
Incident date: Nov 13, 2020
TWO ISSUES. VEHICLE RANDOMLY HARD SHIFTS. SLIDING PASSENGER DOORS WILL RE OPEN AFTER CLOSING
Incident date: Nov 13, 2020
TWO ISSUES. VEHICLE RANDOMLY HARD SHIFTS. SLIDING PASSENGER DOORS WILL RE OPEN AFTER CLOSING
Incident date: Nov 6, 2020
MY 2018 CHRYSLER PACIFICA CONTINUES TO STALL WHILE THE CAR IS IN MOTION ON THE STREET. THE LAST TWO OCCURRENCES HAPPENED WHEN THE CAR WAS MOVING AT 25MPH OR HIGHER WITH MY FOOT ON THE GAS PEDAL. THIS PROBLEM OCCURRED PRIOR TO THE FCA V53 RECALL BEING ISSUED, AND HAS PERSISTED EVEN AFTER TAKING THE CAR IN TO BE FIXED UNDER THE RECALL. IT SEEMS TO HAPPEN MOST OFTEN IN THE FIRST 15 MINUTES OF OPERATI... Read more
Incident date: Nov 6, 2020
MY 2018 CHRYSLER PACIFICA CONTINUES TO STALL WHILE THE CAR IS IN MOTION ON THE STREET. THE LAST TWO OCCURRENCES HAPPENED WHEN THE CAR WAS MOVING AT 25MPH OR HIGHER WITH MY FOOT ON THE GAS PEDAL. THIS PROBLEM OCCURRED PRIOR TO THE FCA V53 RECALL BEING ISSUED, AND HAS PERSISTED EVEN AFTER TAKING THE CAR IN TO BE FIXED UNDER THE RECALL. IT SEEMS TO HAPPEN MOST OFTEN IN THE FIRST 15 MINUTES OF OPERATI... Read more
Incident date: Nov 6, 2020
MY 2018 CHRYSLER PACIFICA CONTINUES TO STALL WHILE THE CAR IS IN MOTION ON THE STREET. THE LAST TWO OCCURRENCES HAPPENED WHEN THE CAR WAS MOVING AT 25MPH OR HIGHER WITH MY FOOT ON THE GAS PEDAL. THIS PROBLEM OCCURRED PRIOR TO THE FCA V53 RECALL BEING ISSUED, AND HAS PERSISTED EVEN AFTER TAKING THE CAR IN TO BE FIXED UNDER THE RECALL. IT SEEMS TO HAPPEN MOST OFTEN IN THE FIRST 15 MINUTES OF OPERATI... Read more
CHRYSLER
TOWN AND COUNTRY
(2006) — EXTERIOR LIGHTING:HEADLIGHTS
Nov 12, 2020
Incident date: Nov 2, 2015
TL* THE CONTACT OWNS A 2006 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE HEADLIGHT SWITCH WAS TURNED ON, THE HEADLIGHTS FAILED TO ILLUMINATE. ADDITIONALLY, ON SEVERAL OCCASIONS, THE HEADLIGHTS FAILED TO REMAIN ILLUMINATED WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT THE HEADLIGHTS RETURNED TO NORMAL OPERATION AFTER MANIPULATING THE HEADLIGHT SWITCH SEVERAL TIMES. THE VEHICLE WAS ... Read more
Incident date: Nov 10, 2020
MY LIGHTS ON THE DASH BOARD KEEP CUTTING OFF, IT KEEP SAYING THERE IS A PROBLEM WITH MY STEERING AND CAN'T TURN, STALLS WHEN PULLING OFF, AND CUT OFF WHILE DRIVING. I TRAVEL ON A BUSY CITY STREET AND SCARED I MIGHT CUT OFF OR STALLED AND CAUSE AN ACCIDENT AND GET KILLED OR KILL SOMEONE ELSE DUE TO MY CAR MALFUNCTIONING. EVERYTHING HAPPENS TO MY CAR IN MOTION AND I HAVE TO KEEP PROGRAMMING MY KEY T... Read more
Incident date: Nov 10, 2020
MY LIGHTS ON THE DASH BOARD KEEP CUTTING OFF, IT KEEP SAYING THERE IS A PROBLEM WITH MY STEERING AND CAN'T TURN, STALLS WHEN PULLING OFF, AND CUT OFF WHILE DRIVING. I TRAVEL ON A BUSY CITY STREET AND SCARED I MIGHT CUT OFF OR STALLED AND CAUSE AN ACCIDENT AND GET KILLED OR KILL SOMEONE ELSE DUE TO MY CAR MALFUNCTIONING. EVERYTHING HAPPENS TO MY CAR IN MOTION AND I HAVE TO KEEP PROGRAMMING MY KEY T... Read more
Incident date: Nov 1, 2020
THE SWAY BAR IS BROKEN AWAY FROM THE DRIVER SIDE LINKAGE NOT SURE WHEN OR WHERE IT BROKE JUST STARTED HEARING NOISE AND SAW THE PIECE HANGING DOWN
Incident date: Sep 10, 2020
I WAS PULLING IN AND THE EMERGENCY BRAKE WENT ON BY ITSELF
Incident date: Sep 10, 2020
I WAS PULLING IN AND THE EMERGENCY BRAKE WENT ON BY ITSELF
Incident date: Sep 10, 2020
I WAS PULLING IN AND THE EMERGENCY BRAKE WENT ON BY ITSELF
CHRYSLER
TOWN AND COUNTRY
(2006) — SUSPENSION
Nov 11, 2020
Incident date: Nov 7, 2020
EACH FRONT COIL SPRING BROKE ABOUT TWO YEARS APART I WAS DRIVING ABOUT 55 MPH ON A BUSY CITY HIGHWAY WHEN I SUDDENLY FELT WHAT APPEARED TO BE A BADLY BALANCED TIRE. I MANAGED TO EXIT AND STOP IN A RETAIL PARKING LOT AND INSPECT THE TIRES. WHAT I FOUND WAS A BROKEN FRONT DRIVER SIDE COIL SPRING RESTING ON THE TIRE. THE TIRE WAS HOT ENOUGH TO SMOKE. THE TIRE WAS NO LONGER USABLE. ABOUT 2 YE... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — ELECTRICAL SYSTEM
Nov 11, 2020
Incident date: Nov 9, 2020
THE VEHICLE CUTS OFF DURING DRIVING, HAVE DIFFICULTY STARTING. TOWED TWICE. BATTERY AND STARTER CHANGED THE SAME RESULT. PROBLEM WITH IGNITION SYSTEM WIN MODULE. I FOUND A RECALL ON THE MODULE(R03/NHTSA 14V-373 ) WHICH THE DEALER WILL NOT HONOR.
Incident date: Nov 6, 2020
NUMBER OF INCIDENTS PERTAINING TO STOP AND START SYSTEM. MY WIFE WAS DRIVING OUR KIDS TO THE STORE WHEN COMING TO A STOP (STATIONARY) THE START AND STOP SYSTEM CUT OFF DEAD STOPPING (STATIONARY) US RESULTING IN ALMOST GETTING INTO AN ACCIDENT. SECOND TIME WE WERE COMING HOME AND STOPPED (MOTION TO STATIONERY) AS NORMAL AND THE SYSTEM JERKED AND STOPPED WOULD NOT RE START, TURNING THE VAN O... Read more
Incident date: Nov 6, 2020
NUMBER OF INCIDENTS PERTAINING TO STOP AND START SYSTEM. MY WIFE WAS DRIVING OUR KIDS TO THE STORE WHEN COMING TO A STOP (STATIONARY) THE START AND STOP SYSTEM CUT OFF DEAD STOPPING (STATIONARY) US RESULTING IN ALMOST GETTING INTO AN ACCIDENT. SECOND TIME WE WERE COMING HOME AND STOPPED (MOTION TO STATIONERY) AS NORMAL AND THE SYSTEM JERKED AND STOPPED WOULD NOT RE START, TURNING THE VAN O... Read more
Incident date: Nov 6, 2020
NUMBER OF INCIDENTS PERTAINING TO STOP AND START SYSTEM. MY WIFE WAS DRIVING OUR KIDS TO THE STORE WHEN COMING TO A STOP (STATIONARY) THE START AND STOP SYSTEM CUT OFF DEAD STOPPING (STATIONARY) US RESULTING IN ALMOST GETTING INTO AN ACCIDENT. SECOND TIME WE WERE COMING HOME AND STOPPED (MOTION TO STATIONERY) AS NORMAL AND THE SYSTEM JERKED AND STOPPED WOULD NOT RE START, TURNING THE VAN O... Read more
Incident date: Nov 11, 2020
AUTO START AND STOP
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2018) — ELECTRICAL SYSTEM
Nov 11, 2020
Incident date: Nov 6, 2020
MY CAR PURCHASED IN 2018 FROM REED JEEP CHRYLSER IN OVERLAND PARK KANSAS. IN SEPTEMBER OF 2020, THE VEHICLE WAS IN HYBRID/ELECTRIC MODE AND STOPPED RUNNING AS WE WERE DRIVING DOWN THE STREET. WE WERE DRIVING SLOWLY AND ABLE TO COAST TO THE RIGHT SIDE OF THE ROAD AND WERE ABLE TO SAFELY LEAVE IT ON A RESIDENTIAL STREET. THE CAR WOULD NOT START AND IT WAS NOT AN ISSUE RELATED TO THE STARTER OR BATTE... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2018) — ENGINE
Nov 11, 2020
Incident date: Nov 6, 2020
MY CAR PURCHASED IN 2018 FROM REED JEEP CHRYLSER IN OVERLAND PARK KANSAS. IN SEPTEMBER OF 2020, THE VEHICLE WAS IN HYBRID/ELECTRIC MODE AND STOPPED RUNNING AS WE WERE DRIVING DOWN THE STREET. WE WERE DRIVING SLOWLY AND ABLE TO COAST TO THE RIGHT SIDE OF THE ROAD AND WERE ABLE TO SAFELY LEAVE IT ON A RESIDENTIAL STREET. THE CAR WOULD NOT START AND IT WAS NOT AN ISSUE RELATED TO THE STARTER OR BATTE... Read more
Incident date: Sep 30, 2020
MY CAR SHIFTED TO NEUTRAL 6 TIMES WITHIN A 600 MILE RADIUS ON THE INTERSTATE AND ENGINE WOULD SHUT DOWN. I HAD TO COAST OVER TO THE SIDE OF THE INTERSTATE TURN IGNITION COMPLETELY OFF BEFORE I COULD PUT GEAR IN PART THEN SIT FOR 15-20MINS BEFORE THE CAR WOULD START UP AGAIN. WE DONE THIS 6 TIMES BEFORE GETTING TO OUR DESTINATION. THANK GOD IT WASN'T A LOT OF TRAFFIC. TOOK TO THREE DIFFERENT ME... Read more
Incident date: Sep 30, 2020
MY CAR SHIFTED TO NEUTRAL 6 TIMES WITHIN A 600 MILE RADIUS ON THE INTERSTATE AND ENGINE WOULD SHUT DOWN. I HAD TO COAST OVER TO THE SIDE OF THE INTERSTATE TURN IGNITION COMPLETELY OFF BEFORE I COULD PUT GEAR IN PART THEN SIT FOR 15-20MINS BEFORE THE CAR WOULD START UP AGAIN. WE DONE THIS 6 TIMES BEFORE GETTING TO OUR DESTINATION. THANK GOD IT WASN'T A LOT OF TRAFFIC. TOOK TO THREE DIFFERENT ME... Read more
Incident date: Nov 10, 2020
ESP BAS LIGHT CAME ON AND THE STEERING WHEEL STARTED TO MOVE LEFT TO KEEP THE CAR GOING STRAIGHT. SUDDENLY THE RIGHT FRONT TIRE HIT THE WHEEL HOUSING AND STOPPED. UPON INSPECTION IT WAS REVEALED THE THE CRADLE HOLDING THE FRONT SUSPENSION HAD RUSTED AND BROKE OFF. I WAS DRIVING ON A TWO LANE STATE ROAD AND WAS ABLE TO PULL TO THE SHOULDER.
Incident date: Nov 10, 2020
ESP BAS LIGHT CAME ON AND THE STEERING WHEEL STARTED TO MOVE LEFT TO KEEP THE CAR GOING STRAIGHT. SUDDENLY THE RIGHT FRONT TIRE HIT THE WHEEL HOUSING AND STOPPED. UPON INSPECTION IT WAS REVEALED THE THE CRADLE HOLDING THE FRONT SUSPENSION HAD RUSTED AND BROKE OFF. I WAS DRIVING ON A TWO LANE STATE ROAD AND WAS ABLE TO PULL TO THE SHOULDER.
Incident date: Jul 15, 2020
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE ACCELERATOR PEDAL DEPRESSED. THE SERVICE TRANSMISSION SOON WARNING LIGHT WAS ILLUMINATED. THE CONTACT ACTIVATED THE HAZARD LIGHT ON AND COASTED TO THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS TURNED OFF AND RESTARTED BUT FAILED TO RESUME NORMAL OPERATION. AFTER WAITING FOR SEVE... Read more
Incident date: Nov 7, 2020
TL* THE CONTACT'S SON OWNED A 2016 CHRYSLER 200. THE CONTACT STATED THAT WHILE HER SON WAS CROSSING AN INTERSECTION AT 35 MPH, A DRUNK DRIVER RAN A RED LIGHT WHICH CAUSED HER SON TO T-BONE THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S SON WAS TREATED AT THE SCENE FOR BRUISES TO HIS CHEST AND UPPER LEFT SHOULDER BUT HE WAS NOT TAKEN TO THE HOSPITAL. THE WHEREABOUTS OF THE OTHE... Read more
Crash
1 injured
Incident date: Nov 4, 2020
DIAGNOSTIC SHOWS MISFIRE IN CYLINDER 8. VEHICLE HAS 123,000 MILES ON IT. I AM TOLD IT IS A LIFTER OR CAM AND THAT I NEED A NEW ENGINE. THIS VEHICLE IS 7 YEARS OLD AND HAS BEEN MAINTAINED. AFTER READING REVIEWS THE HEMI ENGINE IS KNOWN TO BREAK DOWN. THE ESTIMATED COST FOR A NEW ENGINE APPROXIMATELY $ 7,000. VEHICLE ALL OF A SUDDEN IDLED VERY ROUGH TOOK IN AND MAJOR WORK NEEDED TO BE DONE. WISH CH... Read more
Incident date: Nov 1, 2020
I HAVE A SERIOUS PROBLEM WITH HEADLIGHTS: AT NIGHT 1. LOW BEAM HEADLIGHTS ARE SO WEAK 2. HIGH BEAM DOES NOT ADD MUCH TO THE ALREADY WEAK DIMMED LOW BEAM. 3. CHRYSLER SHOULD RECALL THESE HEADLIGHTS FOR SAFETY CONCERNS.
CHRYSLER
TOWN AND COUNTRY
(2011) — FUEL/PROPULSION SYSTEM
Nov 9, 2020
Incident date: Nov 1, 2020
FUEL PUMP RELAY IS STUCK RESULTING IN CONTINUOUS PUMP RUNNING CAUSING DEAD BATTERY OVERNIGHT AND VEHICLE NOT STARTING.
CHRYSLER
TOWN AND COUNTRY
(2016) — ELECTRICAL SYSTEM
Nov 9, 2020
Incident date: Nov 8, 2020
WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRY... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) — VEHICLE SPEED CONTROL
Nov 9, 2020
Incident date: Nov 8, 2020
WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRY... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) — UNKNOWN OR OTHER
Nov 9, 2020
Incident date: Nov 8, 2020
WE WE'RE DRIVING HOME FROM BISHOP ON THE HIGHWAY AT NIGHT, WHEN ALL OF A SUDDEN THE VAN WOULDN'T SHIFT TO 3 GEAR. IT WOULDN'T GO PAST 40 MILES PER HOUR. EVERY TIME WE TRIED TO ACCELERATE THE RPM'S WOULD GO PAST THE RED SECTION (ABOUT SECTION 8 OR 9). IT WAS DRIVING FINE AROUND 65 MILES PER HOUR PRIOR, WHEN ALL OF A SUDDEN IT WOULDN'T CONTINUE ACCELERATING AT THAT SPEED ANYMORE. WE PULLED OVER TRY... Read more
Incident date: Jun 1, 2020
SUSPENSION: EVERY TIME YOU HIT A BUMP OR POT HOLE THE VEHICLE THROWS YOU ACROSS THE LANE. FUEL TANK: EVERY TIME YOU FILL THE GAS TANK UP AND WHEN THE PUMP CLICKS OFF THE GAS SPITS OUT OF THE TANK AND LANDS ALL OVER YOU AND THE VEHICLE. ELECTRICAL: THE DASHBOARD WILL LIGHT UP WITH THE OIL SYMBOL FLASHING ON AND OFF. AIR CONDITIONING: THE COMPRESSOR BLOWS HOT AIR AND NOW THE ENGINE SPEEDS UP LIK... Read more
Incident date: Jun 1, 2020
SUSPENSION: EVERY TIME YOU HIT A BUMP OR POT HOLE THE VEHICLE THROWS YOU ACROSS THE LANE. FUEL TANK: EVERY TIME YOU FILL THE GAS TANK UP AND WHEN THE PUMP CLICKS OFF THE GAS SPITS OUT OF THE TANK AND LANDS ALL OVER YOU AND THE VEHICLE. ELECTRICAL: THE DASHBOARD WILL LIGHT UP WITH THE OIL SYMBOL FLASHING ON AND OFF. AIR CONDITIONING: THE COMPRESSOR BLOWS HOT AIR AND NOW THE ENGINE SPEEDS UP LIK... Read more
Incident date: Jun 1, 2020
SUSPENSION: EVERY TIME YOU HIT A BUMP OR POT HOLE THE VEHICLE THROWS YOU ACROSS THE LANE. FUEL TANK: EVERY TIME YOU FILL THE GAS TANK UP AND WHEN THE PUMP CLICKS OFF THE GAS SPITS OUT OF THE TANK AND LANDS ALL OVER YOU AND THE VEHICLE. ELECTRICAL: THE DASHBOARD WILL LIGHT UP WITH THE OIL SYMBOL FLASHING ON AND OFF. AIR CONDITIONING: THE COMPRESSOR BLOWS HOT AIR AND NOW THE ENGINE SPEEDS UP LIK... Read more
Incident date: Nov 6, 2020
DROVE TOP SPEED OF 20 MPH BECAUSE I WAS ON BASE. CAME TO STOP AT STOP SIGN TO TURN ONTO MARYLAND AVE TO EXIT THE BASE. STARTED TO ACCELERATE TO TURN LEFT, MID TURN, VAN SHUT OFF/DIED, ERROR MESSAGE OF PUT CAR INTO PARK AND THEN VEHICLE SPEED TOO HIGH(SOMETHING ALONG THOSE LINES) FLASHED. WOULDN'T TURN BACK ON FOR ABOUT 5 SECONDS. NOTE: 2 CHILDREN AS PASSENGERS AT THE TIME BATTERY REPLACED NOV 201... Read more
Incident date: Nov 6, 2020
DROVE TOP SPEED OF 20 MPH BECAUSE I WAS ON BASE. CAME TO STOP AT STOP SIGN TO TURN ONTO MARYLAND AVE TO EXIT THE BASE. STARTED TO ACCELERATE TO TURN LEFT, MID TURN, VAN SHUT OFF/DIED, ERROR MESSAGE OF PUT CAR INTO PARK AND THEN VEHICLE SPEED TOO HIGH(SOMETHING ALONG THOSE LINES) FLASHED. WOULDN'T TURN BACK ON FOR ABOUT 5 SECONDS. NOTE: 2 CHILDREN AS PASSENGERS AT THE TIME BATTERY REPLACED NOV 201... Read more
Incident date: Nov 6, 2020
DROVE TOP SPEED OF 20 MPH BECAUSE I WAS ON BASE. CAME TO STOP AT STOP SIGN TO TURN ONTO MARYLAND AVE TO EXIT THE BASE. STARTED TO ACCELERATE TO TURN LEFT, MID TURN, VAN SHUT OFF/DIED, ERROR MESSAGE OF PUT CAR INTO PARK AND THEN VEHICLE SPEED TOO HIGH(SOMETHING ALONG THOSE LINES) FLASHED. WOULDN'T TURN BACK ON FOR ABOUT 5 SECONDS. NOTE: 2 CHILDREN AS PASSENGERS AT THE TIME BATTERY REPLACED NOV 201... Read more
Incident date: Nov 5, 2020
THE VEHICLE CHECK ENGINE LIGHT PERMANENTLY STAYS ON AND THE VEHICLE WILL JUST DIE AS YOU'RE DRIVING IT COULD BE IN THE MIDDLE OF AN INTERSECTION IT COULD BE WHEN YOU'RE REVERSING IT DOESN'T MATTER I JUST WANTS TO DIE AND THEN NOT START UP AND IT SOUNDS LIKE THE GEARS ARE NOT AUTOMATICALLY SHIFTING. WE HAVE TO HAVE THE COMPUTER RESET OFTEN IN ORDER FOR OUR VEHICLE TO DRIVE. IT'S BEEN HAPPENING FOR... Read more
Incident date: Nov 5, 2020
THE VEHICLE CHECK ENGINE LIGHT PERMANENTLY STAYS ON AND THE VEHICLE WILL JUST DIE AS YOU'RE DRIVING IT COULD BE IN THE MIDDLE OF AN INTERSECTION IT COULD BE WHEN YOU'RE REVERSING IT DOESN'T MATTER I JUST WANTS TO DIE AND THEN NOT START UP AND IT SOUNDS LIKE THE GEARS ARE NOT AUTOMATICALLY SHIFTING. WE HAVE TO HAVE THE COMPUTER RESET OFTEN IN ORDER FOR OUR VEHICLE TO DRIVE. IT'S BEEN HAPPENING FOR... Read more
Incident date: Nov 5, 2020
THE VEHICLE CHECK ENGINE LIGHT PERMANENTLY STAYS ON AND THE VEHICLE WILL JUST DIE AS YOU'RE DRIVING IT COULD BE IN THE MIDDLE OF AN INTERSECTION IT COULD BE WHEN YOU'RE REVERSING IT DOESN'T MATTER I JUST WANTS TO DIE AND THEN NOT START UP AND IT SOUNDS LIKE THE GEARS ARE NOT AUTOMATICALLY SHIFTING. WE HAVE TO HAVE THE COMPUTER RESET OFTEN IN ORDER FOR OUR VEHICLE TO DRIVE. IT'S BEEN HAPPENING FOR... Read more
Incident date: Nov 5, 2020
I HAVE A 2015 CHRYSLER 200S WHICH I GOT IN JANUARY 2016. I HAD GONE TO A DEALERSHIP TO SEE ABOUT A TRADE IN I HAD AT THE MOMENT. WHEN THE CAR WAS TAKEN TO SEE VALUE OF IT ANOTHER CAR 'HIT IT' THEREFORE THE SALESMAN FELT IT WAS HIS RESPONSIBILITY TO HELP. I GOT A CHRYSLER 200S W/ NO DOWN PAYMENT OR ANYTHING. TOO GOOD TO BE TRUE, RIGHT? NOT EVEN A YEAR LATER MY CAR WOULDN'T START AND I WENT TO CHECK... Read more
Incident date: Nov 5, 2020
I HAVE A 2015 CHRYSLER 200S WHICH I GOT IN JANUARY 2016. I HAD GONE TO A DEALERSHIP TO SEE ABOUT A TRADE IN I HAD AT THE MOMENT. WHEN THE CAR WAS TAKEN TO SEE VALUE OF IT ANOTHER CAR 'HIT IT' THEREFORE THE SALESMAN FELT IT WAS HIS RESPONSIBILITY TO HELP. I GOT A CHRYSLER 200S W/ NO DOWN PAYMENT OR ANYTHING. TOO GOOD TO BE TRUE, RIGHT? NOT EVEN A YEAR LATER MY CAR WOULDN'T START AND I WENT TO CHECK... Read more
Incident date: Nov 1, 2020
THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ON SEPTEMBER 9, 2020. BY NOVEMBER 1 2020 I WAS OBSERVING EXTREME WEAR ON THE BRAND NEW TIRES. WENT TO MY MECHANIC AND WAS TOLD THE CAR IS UNSAFE TO DRIVE DUE TO THE CRADLE RUST ROT, AND THE ENGINE IS ABOUT READY TO FALL OUT AND WOULD CAUSE CATASTROPHIC EMERGENCY I AND MY FAMILY COUL... Read more
Incident date: Nov 1, 2020
THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ON SEPTEMBER 9, 2020. BY NOVEMBER 1 2020 I WAS OBSERVING EXTREME WEAR ON THE BRAND NEW TIRES. WENT TO MY MECHANIC AND WAS TOLD THE CAR IS UNSAFE TO DRIVE DUE TO THE CRADLE RUST ROT, AND THE ENGINE IS ABOUT READY TO FALL OUT AND WOULD CAUSE CATASTROPHIC EMERGENCY I AND MY FAMILY COUL... Read more
Incident date: Nov 1, 2020
THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ON SEPTEMBER 9, 2020. BY NOVEMBER 1 2020 I WAS OBSERVING EXTREME WEAR ON THE BRAND NEW TIRES. WENT TO MY MECHANIC AND WAS TOLD THE CAR IS UNSAFE TO DRIVE DUE TO THE CRADLE RUST ROT, AND THE ENGINE IS ABOUT READY TO FALL OUT AND WOULD CAUSE CATASTROPHIC EMERGENCY I AND MY FAMILY COUL... Read more
Incident date: Oct 12, 2020
THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UN... Read more
Incident date: Oct 12, 2020
THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UN... Read more