Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,531 complaints for CHRYSLER
CHRYSLER
TOWN AND COUNTRY
(2011) - UNKNOWN OR OTHER
Mar 28, 2021
Incident date: Mar 11, 2021
OUR TIPM FAILED ..CAUSING US TO NOT BE ABLE TO START THE CAR AND ALSO FUEL PUMP WAS CONSTANTLY RUNNING EVEN WHEN ENGINE WAS OFF AND AWAY FROM CAR... WE PAID OVER 3000.00 TO GET REPAIRED.....WE FOUND OUT THAT THIS COULD CAUSE THE AUTO TO START ON FIRE ...AND ENDANGER OUR HOUSE WHEN PARKED IN THE GARAGE...WHY WASNT THERE A RECALL FOR THIS PART ?
CHRYSLER
TOWN AND COUNTRY
(2013) - SERVICE BRAKES
Mar 28, 2021
Incident date: May 1, 2020
WHILE DRIVING ON THE INTERSTATE WHEN I LIFTED MY FOOT OFF OF THE GAS PEDAL IT STARTED TO JERK ON ME, THE CHECK ENGINE LIGHT STAYS ON AND THE ABS LIGHT WILL STAY ON, IT ALSO STALLS AT RANDUM ANYTIME WHILE DRIVING, EVERY 2 TO 3 YEARS I HAVE TO HAVE THE BRAKES AND THE ROTORS REDONE, I HAD THE CAMSHAFT SENSOR REPLACED AND WAS TOLD THAT THEY FOUND METAL FRAGMENTS ON THE SENSOR I EVEN SAW IT AND WAS TOL... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) - ELECTRICAL SYSTEM
Mar 28, 2021
Incident date: May 1, 2020
WHILE DRIVING ON THE INTERSTATE WHEN I LIFTED MY FOOT OFF OF THE GAS PEDAL IT STARTED TO JERK ON ME, THE CHECK ENGINE LIGHT STAYS ON AND THE ABS LIGHT WILL STAY ON, IT ALSO STALLS AT RANDUM ANYTIME WHILE DRIVING, EVERY 2 TO 3 YEARS I HAVE TO HAVE THE BRAKES AND THE ROTORS REDONE, I HAD THE CAMSHAFT SENSOR REPLACED AND WAS TOLD THAT THEY FOUND METAL FRAGMENTS ON THE SENSOR I EVEN SAW IT AND WAS TOL... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) - ENGINE
Mar 28, 2021
Incident date: May 1, 2020
WHILE DRIVING ON THE INTERSTATE WHEN I LIFTED MY FOOT OFF OF THE GAS PEDAL IT STARTED TO JERK ON ME, THE CHECK ENGINE LIGHT STAYS ON AND THE ABS LIGHT WILL STAY ON, IT ALSO STALLS AT RANDUM ANYTIME WHILE DRIVING, EVERY 2 TO 3 YEARS I HAVE TO HAVE THE BRAKES AND THE ROTORS REDONE, I HAD THE CAMSHAFT SENSOR REPLACED AND WAS TOLD THAT THEY FOUND METAL FRAGMENTS ON THE SENSOR I EVEN SAW IT AND WAS TOL... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) - ENGINE
Mar 28, 2021
Incident date: Mar 13, 2021
OIL FILTER HOUSING LEAKING. PART ON BACK ORDER BECAUSE THIS IS SO COMMON. COULD LEAD TO POTENTIAL FIRE AS TO WHY THIS IS A SAFETY HAZARD.
Incident date: Mar 12, 2021
I'M [XXX] I BOUGHT THIS CAR IN 2010 THIS CAR IS A RECALL EVERY YEAR DONT PASS SMOG AND I HASTO EXPEND $600TO$800 DOLLARS IN ORDER TO PASS SMOKERS NOW IT'S IN THE SHOP ILICK POBLEM I HAS TO PAY $1900 TO FIX THE POBLEM I ALREADY EXPEND $1278 TO FIX OTHER POBLEMS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO... Read more
Incident date: Mar 12, 2021
I'M [XXX] I BOUGHT THIS CAR IN 2010 THIS CAR IS A RECALL EVERY YEAR DONT PASS SMOG AND I HASTO EXPEND $600TO$800 DOLLARS IN ORDER TO PASS SMOKERS NOW IT'S IN THE SHOP ILICK POBLEM I HAS TO PAY $1900 TO FIX THE POBLEM I ALREADY EXPEND $1278 TO FIX OTHER POBLEMS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - POWER TRAIN
Mar 26, 2021
Incident date: Mar 1, 2021
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL WHINING SOUND WHILE DRIVING AT VARIOUS SPEEDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVE BELTS HOWEVER, THE NOISE PERSISTED. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 35 MPH, THE VEHICLE BEGAN SHAKI... Read more
Incident date: Mar 24, 2021
TL* THE CONTACT OWNS A 2008 CHRYSLER SEBRING. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE ENGINE OVERHEATED. THE CONTACT STATED THAT THE WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 04V473000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN I... Read more
Incident date: Feb 24, 2019
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE VEHICLE WOULD SHIFT OUT OF GEAR INDEPENDENTLY WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO MCCLUSKEY CHEVROLET (9673 KINGS AUTO MALL RD, CINCINNATI, OH 45249) ON TWO SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE CONTACT STATED WHILE AT A COMPLE... Read more
Incident date: Dec 16, 2019
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD VEER TO THE RIGHT MAKING THE VEHICLE DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THE VEHICLE HAD ISSUES WITH THE START/STOP SYSTEM. THE CONTACT STATED THE START/STOP SYSTEM MALFUNCTION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHFORK CHRYSLER DODGE JEEP ... Read more
Incident date: Dec 16, 2019
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD VEER TO THE RIGHT MAKING THE VEHICLE DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THE VEHICLE HAD ISSUES WITH THE START/STOP SYSTEM. THE CONTACT STATED THE START/STOP SYSTEM MALFUNCTION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHFORK CHRYSLER DODGE JEEP ... Read more
Incident date: Jun 30, 2017
CONTINUOUSLY BURNS OIL. HAS NO ALERT FOR WHEN OIL IS LOW. ENGINE SHUTS OFF ON HARD TURN WHEN OIL LOW.
Incident date: Feb 28, 2021
ON MULTIPLE OCCASIONS I REFUELED MY VEHICLE WITHOUT TOPPING OFF. A STRONG ODOR OF FUEL CAN BE SMELLED IN THE CABIN OF THE CAR AFTER FUELING WHILE DRIVING AND EVEN MORE WHEN STOPPED AT A TRAFFIC LIGHT. WHEN I PARKED TO INVESTIGATE THE STRONG GASOLINE SMELL, RAW FUEL COULD BE SEEN RUNNING FROM BEHIND THE WHEEL WELL ONTO THE GROUND. I TURNED OFF THE VEHICLE AND WAITED FOR THE FUEL TO STOP HITTING THE... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2018) - ELECTRICAL SYSTEM
Mar 24, 2021
Incident date: Apr 3, 2020
MANUFACTURER (CHRYSLER) MAILED ME A LEGAL NOTICE THAT MY VEHICLE COULD CATCH FIRE AND / OR EXPLODE AT ANYTIME WHETHER PARKED, IDLING OR DRIVING BECAUSE OF A DEFECT IN THE HYBRID BATTERY COMPONENTS (INVERTER). THEY TOLD ME NOT TO PARK NEXT TO ANYTHING OR ANYONE, NOT TO ALLOW MOISTURE OF ANY KIND INTO THE VEHICLE AND TO NOT PARK OR STORE IT IN ANY ENCLOSED STRUCTURE LIKE A GARAGE. THEY SAID TO WAIT... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2018) - UNKNOWN OR OTHER
Mar 24, 2021
Incident date: Apr 3, 2020
MANUFACTURER (CHRYSLER) MAILED ME A LEGAL NOTICE THAT MY VEHICLE COULD CATCH FIRE AND / OR EXPLODE AT ANYTIME WHETHER PARKED, IDLING OR DRIVING BECAUSE OF A DEFECT IN THE HYBRID BATTERY COMPONENTS (INVERTER). THEY TOLD ME NOT TO PARK NEXT TO ANYTHING OR ANYONE, NOT TO ALLOW MOISTURE OF ANY KIND INTO THE VEHICLE AND TO NOT PARK OR STORE IT IN ANY ENCLOSED STRUCTURE LIKE A GARAGE. THEY SAID TO WAIT... Read more
Incident date: Feb 26, 2021
MY VAN HAS 54,000 MILES IT'S NOT VERY OLD AND THE TRANSMISSION IS SKIPPING (UP SHIFTING, DOWN SHIFTING, AND HIGHWAY DRIVING) I KEEP TAKING IT TO THE DEALER SHIP THEY KEEP RUNNING UPDATES ON IT AND IT'S STILL SKIPPING. THE VAN HAS A VERY ROUGH IDLE (KEEPS FEELING LIKE IT'S GOING TO TURN OFF WHILE IT'S IN PARK) SOMETHING IS WRONG WITH IT AND THE DEAL SHIP THINKS IT'S OKAY. WELL IT'S NOT. THE FRONT H... Read more
Incident date: Feb 26, 2021
MY VAN HAS 54,000 MILES IT'S NOT VERY OLD AND THE TRANSMISSION IS SKIPPING (UP SHIFTING, DOWN SHIFTING, AND HIGHWAY DRIVING) I KEEP TAKING IT TO THE DEALER SHIP THEY KEEP RUNNING UPDATES ON IT AND IT'S STILL SKIPPING. THE VAN HAS A VERY ROUGH IDLE (KEEPS FEELING LIKE IT'S GOING TO TURN OFF WHILE IT'S IN PARK) SOMETHING IS WRONG WITH IT AND THE DEAL SHIP THINKS IT'S OKAY. WELL IT'S NOT. THE FRONT H... Read more
Incident date: Feb 26, 2021
MY VAN HAS 54,000 MILES IT'S NOT VERY OLD AND THE TRANSMISSION IS SKIPPING (UP SHIFTING, DOWN SHIFTING, AND HIGHWAY DRIVING) I KEEP TAKING IT TO THE DEALER SHIP THEY KEEP RUNNING UPDATES ON IT AND IT'S STILL SKIPPING. THE VAN HAS A VERY ROUGH IDLE (KEEPS FEELING LIKE IT'S GOING TO TURN OFF WHILE IT'S IN PARK) SOMETHING IS WRONG WITH IT AND THE DEAL SHIP THINKS IT'S OKAY. WELL IT'S NOT. THE FRONT H... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) - ENGINE
Mar 24, 2021
Incident date: Mar 1, 2021
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN MOTORS CHRYSLER DODGE JEEP RAM (1127 CENTRAL AVE, HOLLAND, MI 49423, (616) 795-4840) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL FILTER ADAPTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTU... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) - AIR BAGS
Mar 24, 2021
Incident date: Mar 20, 2020
THE DRIVER SIDE HEADREST DEPLOYED WITHOUT COLLISION OR BEING INVOLVED IN AN ACCIDENT. IT WAS DEPLOYED ONE DAY WHEN I GOT IN THE CAR. IT IS NOW DETACHED AND CANNOT BE PUT BACK ON. PLASTIC PARTS INSIDE THE HEADREST SEEM TO HAVE BROKEN. IT FEELS UNSAFE TO DRIVE WITH EXPOSED METAL PARTS BEHIND MY HEAD.
CHRYSLER
TOWN AND COUNTRY
(2015) - SUSPENSION
Mar 23, 2021
Incident date: Feb 22, 2021
A 2015 CHRYSLER TOWN AND COUNTRY VAN FROM MIAMI, FLORIDA DRIVEN ONLY IN NON-SALT, SNOW CONDITIONS OF FLORIDA HAS TOTAL CORROSION OF STRUT TOWER AND STRUT ACCESSORIES TO THE POINT THAT STRUT IS NOT CONNECTED DUE TO THE CORROSION AND PERFORATION OF STRUT TOWER CONNECTION POINTS. CONTACT CHRYSLER HAVING PRE-PURCHASED A LIFETIME MAXIMUM CARE GUARANTEE FOR REPLACEMENT AND CORRECTION. CHRYSLER WILL NOT ... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) - ENGINE
Mar 23, 2021
Incident date: Mar 23, 2021
I HAD THE FOLLOWING REPLACED IN JUNE 2020: 6 SPARK PLUGS, 6 BOOTS, AND AN INTAKE GASKET SET. THE CHECK ENGINE LIGHT IS STILL ON AND IT IS STILL READING #2 MISFIRE.
CHRYSLER
TOWN AND COUNTRY
(2013) - ELECTRICAL SYSTEM
Mar 23, 2021
Incident date: Mar 22, 2021
VAN PERIODICALLY STALLS WHEN DRIVING (NO WARNING LIGHTS COME ON), LUCKILY IT HAS BEEN ON LOCAL ROADS AND NOT AN INTERSTATE. IT HAS HAPPENED AT LEAST 6-7 TIMES IN THE LAST SIX MONTHS. I'VE HAD IT IN TWICE TO OUR REGULAR SHOP. THEY REPLACED THE BATTERY FIRST, AND THEN SUGGESTED WE TAKE TO THE DEALER (AS THEY HAD RECENTLY SENT A DURAGO TO DEALER FOR SAME PROBLEM). DEALER REPLACED THER,OSTAT AND PROMI... Read more
Incident date: Mar 23, 2021
PURCHASED THIS VEHICLE IN 2013, INQUIRED ABOUT DEFECTS AND RECALLS BUT WAS TOLD THERE WAS NONE. VEHICLE HAD 46,000 MILES ON IT AT TIME OF PURCHASE 104K PRESENTLY. GOOD RUNNING VEHICLE UP TO PAR ON MAINTENANCE, WHICH ALL GOES TO WASTE WITH A ROTTED SUBFRAME. RESEARCHED 100'S POSSIBLY 1000'S OF COMPLAINTS ONLINE WITH THE SAME ISSUE, WHERE WAS MENTIONED NOTHING WAS DONE ABOUT IT. CONTACTED CHRYSLER M... Read more
Incident date: Mar 23, 2021
PURCHASED THIS VEHICLE IN 2013, INQUIRED ABOUT DEFECTS AND RECALLS BUT WAS TOLD THERE WAS NONE. VEHICLE HAD 46,000 MILES ON IT AT TIME OF PURCHASE 104K PRESENTLY. GOOD RUNNING VEHICLE UP TO PAR ON MAINTENANCE, WHICH ALL GOES TO WASTE WITH A ROTTED SUBFRAME. RESEARCHED 100'S POSSIBLY 1000'S OF COMPLAINTS ONLINE WITH THE SAME ISSUE, WHERE WAS MENTIONED NOTHING WAS DONE ABOUT IT. CONTACTED CHRYSLER M... Read more
Incident date: Mar 23, 2021
ALTHOUGH THE PROBLEM IS NOT THERE WITH EVERY ACCELERATION, THE VAN SEEMS TO BE TUGGING, THEN JUMPING/PUSHING FORWARD, AND THEN RESUMING ACCELERATION. THIS USUALLY HAPPENS AFTER BEING STOPPED AND ACCELERATING TO GO AT AROUND 20MPHS. I HAVE ALSO HAD THIS HAPPEN WHEN TURNING AND MERGING ON TO TRAFFIC AROUND TOWN WHICH HAS CAUSED ONCOMING CARS TO HAVE TO DECELERATE DUE TO MY ACCELERATION DELAY. I'VE H... Read more
Incident date: Mar 23, 2021
ALTHOUGH THE PROBLEM IS NOT THERE WITH EVERY ACCELERATION, THE VAN SEEMS TO BE TUGGING, THEN JUMPING/PUSHING FORWARD, AND THEN RESUMING ACCELERATION. THIS USUALLY HAPPENS AFTER BEING STOPPED AND ACCELERATING TO GO AT AROUND 20MPHS. I HAVE ALSO HAD THIS HAPPEN WHEN TURNING AND MERGING ON TO TRAFFIC AROUND TOWN WHICH HAS CAUSED ONCOMING CARS TO HAVE TO DECELERATE DUE TO MY ACCELERATION DELAY. I'VE H... Read more
Incident date: Mar 22, 2021
THE MINIVAN SUDDENLY SHUT-OFF WHILE CRUISING AT 45 MILES/HOUR. ALMOST REAR ENDED BY ANOTHER VEHICLE ALONG WARREN ROAD AND WAYNE RD IN WESTAND ,MI. PUSHED THE IGNITION BUTTON AGAIN AFTER CAR IN STOP MOTION. NO MALFUNCTION INDICATOR LIGHT AFTER INCIDENT.
CHRYSLER
TOWN AND COUNTRY
(2016) - ENGINE
Mar 22, 2021
Incident date: Nov 17, 2020
VEHICLE STARTED LEAKING OIL LOSS OIL PRESSURE AND WAS INFORMED THAT I NEEDED AN OIL FILTER HOUSING REPLACEMENT THAT'S ON BACK ORDER 56,000 OR MORE! I HAVE TO PAY A CAR NOTE ON A VEHICLE THAT I CAN'T DRIVE BECAUSE OF A ISSUE WITH DEALERS NOT HAVING THE PARTS TO REPAIR IT! THIS IS NOT RIGHT AND MY VEHICLE AND ALL VEHICLE LIKE MINE SHOULD BE RECALLED!
Incident date: Mar 20, 2021
THE 2015 CHRYSLER 200 C HAS STALLED AND STOPPED 3TIMES WHILE THE CAR WAS IN MOTION AND WOULD NOT CRANK BACK UP UNTIL AFTER 5 MINS THE FIRST IN A PARKING A LOT AND THE OTHER TWO TIMES ON A BUSY HIGHWAY WHICH COULD HAVE RESULTED IN ME IN AND MY PASSENGERS BEING INJURED. THE RECALL CODE FOR THIS ISSUE IS R24. AND WAS ALSO TOLD THAT THERE WAS A RECALL ON THE CAR BUT NOT FOR THAT ISSUE
Incident date: Mar 20, 2021
THE 2015 CHRYSLER 200 C HAS STALLED AND STOPPED 3TIMES WHILE THE CAR WAS IN MOTION AND WOULD NOT CRANK BACK UP UNTIL AFTER 5 MINS THE FIRST IN A PARKING A LOT AND THE OTHER TWO TIMES ON A BUSY HIGHWAY WHICH COULD HAVE RESULTED IN ME IN AND MY PASSENGERS BEING INJURED. THE RECALL CODE FOR THIS ISSUE IS R24. AND WAS ALSO TOLD THAT THERE WAS A RECALL ON THE CAR BUT NOT FOR THAT ISSUE
Incident date: Mar 20, 2021
THE 2015 CHRYSLER 200 C HAS STALLED AND STOPPED 3TIMES WHILE THE CAR WAS IN MOTION AND WOULD NOT CRANK BACK UP UNTIL AFTER 5 MINS THE FIRST IN A PARKING A LOT AND THE OTHER TWO TIMES ON A BUSY HIGHWAY WHICH COULD HAVE RESULTED IN ME IN AND MY PASSENGERS BEING INJURED. THE RECALL CODE FOR THIS ISSUE IS R24. AND WAS ALSO TOLD THAT THERE WAS A RECALL ON THE CAR BUT NOT FOR THAT ISSUE
Incident date: Mar 4, 2021
HAIR LIKE CRACKS ABOVE FUEL PUMP! CONSTANTLY LEAKING GAS N CAR STALLING OUT!!!
CHRYSLER
TOWN AND COUNTRY
(2010) - UNKNOWN OR OTHER
Mar 22, 2021
Incident date: Jan 15, 2021
VEHICLE IS CUTTING OFF WHILE DRIVING. THIS HAS BEEN HAPPENING OVER THE PAST FEW MONTHS.
CHRYSLER
TOWN AND COUNTRY
(2014) - UNKNOWN OR OTHER
Mar 20, 2021
Incident date: Mar 11, 2020
THE SLIDING DOOR ON THE DRIVER'S SLIDE DOES NOT FULLY CLOSE. IT LEAVES A GAP AT THE REAR OF THE DOOR. I HAVE TO MANUALLY PUSH THE DOOR TO GET IT TO LATCH. I HAVE STARTED DRIVING NOT REALIZING THE DOOR IS NOT FULLY CLOSED. IN ONLINE FORUMS I HEAR THAT MANY OTHERS ARE EXPERIENCING A SIMILAR ISSUE WITH THIS MAKE/MODEL CAR.
CHRYSLER
TOWN AND COUNTRY
(2014) - ENGINE
Mar 19, 2021
Incident date: Mar 18, 2021
LEAKING OIL SO I TOOK IT IN AND MECHANIC SAYS THE OIL FILTER HOUSING IS CRACKED AND NEEDS TO BE REPLACED. APPARENTLY IT'S PRETTY COMMON AMONG THESE VEHICLES AND HE'S HAVING A HARD TIME GETTING THE PART TO FIX IT. IT'S ON BACK ORDER.
Incident date: Mar 10, 2021
HAVE HAD CAR LESS THAN A YEAR. AIR BAG LIGHTS CONSTANTLY COME ON AND I HAVE TO GET IT REPAIRED - LIGHT IS ON WHILE DRIVING AND WHILE STOPPED. LIGHT CAME IN THE DAY I GOT THE CAR AS I WAS LEAVING THE LOT AND THEY REFUSED TO DO ANYTHING FOR IT. ALSO THE CAR KEEPS STALLING. HAD THE BATTERY REPLACED AND ALTERNATOR CHECKED, WHICH IS RUNNING ALMOST LIKE BRAND NEW. THE CAR STILL STALLS WHILE DRIVING IT W... Read more
Incident date: Mar 10, 2021
HAVE HAD CAR LESS THAN A YEAR. AIR BAG LIGHTS CONSTANTLY COME ON AND I HAVE TO GET IT REPAIRED - LIGHT IS ON WHILE DRIVING AND WHILE STOPPED. LIGHT CAME IN THE DAY I GOT THE CAR AS I WAS LEAVING THE LOT AND THEY REFUSED TO DO ANYTHING FOR IT. ALSO THE CAR KEEPS STALLING. HAD THE BATTERY REPLACED AND ALTERNATOR CHECKED, WHICH IS RUNNING ALMOST LIKE BRAND NEW. THE CAR STILL STALLS WHILE DRIVING IT W... Read more
Incident date: Mar 10, 2021
HAVE HAD CAR LESS THAN A YEAR. AIR BAG LIGHTS CONSTANTLY COME ON AND I HAVE TO GET IT REPAIRED - LIGHT IS ON WHILE DRIVING AND WHILE STOPPED. LIGHT CAME IN THE DAY I GOT THE CAR AS I WAS LEAVING THE LOT AND THEY REFUSED TO DO ANYTHING FOR IT. ALSO THE CAR KEEPS STALLING. HAD THE BATTERY REPLACED AND ALTERNATOR CHECKED, WHICH IS RUNNING ALMOST LIKE BRAND NEW. THE CAR STILL STALLS WHILE DRIVING IT W... Read more
CHRYSLER
TOWN AND COUNTRY
(2008) - ENGINE
Mar 19, 2021
Incident date: Mar 19, 2021
CAR ENGINE SHUTS DOWN WHEN IN DRIVE. DRIVES FINE, WHEN I STOP AT LIGHT OR GO VERY SLOW IT JUST SHUTS DOWN.
CHRYSLER
TOWN AND COUNTRY
(2008) - ELECTRICAL SYSTEM
Mar 18, 2021
Incident date: Mar 6, 2020
I HAD A RECALL FOR THE IGNITION KEY FIXED BY CHRYSLER/ DODGE AND WHEN I GOT IT BACK I HAD FUZES POPPING AND THE SLIDING DOORS QUIT WORKING, CHECK ENGINE LIGHT WAS ON FOR 15 DIFFERENT ELECTRICAL CODES INCLUDING ONES FOR THE DVD PLAYER. THEY CHECKED TO MAKE SURE THERE WAS NO SHORT OR ANYTHING IN THE WHOLE VEHICLE AND THERE ISNT. THEY COULD NOT FIND THE ISSUE. NOW THE WHOLE VEHICLE HAS AN ELECTRICAL ... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) - AIR BAGS
Mar 18, 2021
Incident date: Mar 14, 2021
GOING 65MPH ON MAJOR HIGHWAY WENT OFF ROAD TAKING OUT MULTIPLE BIG CONCRETE IN GROUND SIGNS. THEN WENT ON 2WHEELS SLAMMED BACK DOWN IN A DOWN HILL MEDIAN. NO AIRBAGS WAS DEPLOYED. TOWN & COUNTRY TOTAL LOSS. ENTIRE FRONT END DAMAGED AND BACK PASSENGER AXEL & WINDSHIELD HUGE CINDER BLOCK TYPE HOLES WITH SHARDS OF GLASS EVERYWHERE EVEN IN OUR EARS! NO AIR BAG DEPLOYED OR ATTEMPTED. I HAD ALMOST HALF ... Read more
Crash
2 injured
CHRYSLER
TOWN AND COUNTRY
(2014) - SERVICE BRAKES
Mar 18, 2021
Incident date: Mar 14, 2021
GOING 65MPH ON MAJOR HIGHWAY WENT OFF ROAD TAKING OUT MULTIPLE BIG CONCRETE IN GROUND SIGNS. THEN WENT ON 2WHEELS SLAMMED BACK DOWN IN A DOWN HILL MEDIAN. NO AIRBAGS WAS DEPLOYED. TOWN & COUNTRY TOTAL LOSS. ENTIRE FRONT END DAMAGED AND BACK PASSENGER AXEL & WINDSHIELD HUGE CINDER BLOCK TYPE HOLES WITH SHARDS OF GLASS EVERYWHERE EVEN IN OUR EARS! NO AIR BAG DEPLOYED OR ATTEMPTED. I HAD ALMOST HALF ... Read more
Crash
2 injured
CHRYSLER
TOWN AND COUNTRY
(2014) - FUEL/PROPULSION SYSTEM
Mar 18, 2021
Incident date: Mar 14, 2021
GOING 65MPH ON MAJOR HIGHWAY WENT OFF ROAD TAKING OUT MULTIPLE BIG CONCRETE IN GROUND SIGNS. THEN WENT ON 2WHEELS SLAMMED BACK DOWN IN A DOWN HILL MEDIAN. NO AIRBAGS WAS DEPLOYED. TOWN & COUNTRY TOTAL LOSS. ENTIRE FRONT END DAMAGED AND BACK PASSENGER AXEL & WINDSHIELD HUGE CINDER BLOCK TYPE HOLES WITH SHARDS OF GLASS EVERYWHERE EVEN IN OUR EARS! NO AIR BAG DEPLOYED OR ATTEMPTED. I HAD ALMOST HALF ... Read more
Crash
2 injured
CHRYSLER
TOWN AND COUNTRY
(2014) - ENGINE
Mar 18, 2021
Incident date: Mar 8, 2021
I NOTICED SOME TYPE OF OIL LEAKING UNDER MY VEHICLE. I TOOK IT TO THE LOCAL CHRYSLER DEALERSHIP AND WAS TOLD THAT THE OIL FILTER HOUSING NEEDED REPLACED. THEY SAID IT WOULD COST AROUND $1,000, BUT THAT THERE WAS NO ETA ON WHEN THEY WOULD HAVE THAT PART IN STOCK. I CALLED A SMALL AUTO MECHANIC SHOP TO SEE IF THEY COULD GIVE ME A COMPETITIVE PRICE, BUT THEY AREN'T ABLE TO FIND THE PART AVAILABLE TH... Read more
Incident date: Mar 18, 2021
AFTER I FEEL THE VEHICLE UP WITHOUT TOPPING OFF THE VEHICLE STARTS RUNNING ROUGH AFTER ABOUT 10-15 MINUTES. THE CAR SHUTS OFF AND ERROR MESSAGE COMES UP TO PUT THE CAR IN PARK AND THEN SELECT DESIRED GEAR. THE ENTIRE TIME YOU CAN SMELL GAS BECAUSE THE CAR IS LEAKING FUEL FROM THE RIGHT REAR WHEELHOUSE AREA. THIS IS VERY UNSAFE. I WAS JUST DRIVING ON I95 AND THIS HAPPENED TO ME. THIS VEHICLE COULD ... Read more
Incident date: Mar 15, 2021
I HAVE A 2009 CHRYSLER 300 THAT INTERMITTENTLY SHUTS ITSELF OFF WHILE DRIVING. WHEN IT DOES THIS, IT LOSES AL POWER. LIGHTS, FLASHERS, DASH LIGHTS ALL TURN OFF. I LOSE POWER STEERING, POWER BRAKES AND HAVE TO MANUALLY STEER IT AND BRAKE IT TO GET IT OFF TO THE SIDE OF THE ROAD. ONCE IT IS OUT OF TRAFFIC I PUT IT IN PARK, TURN OFF THE KEY AND THEN, AND ONLY THEN, I CAN RESTART IT. WHEN ALL OF THIS ... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) - STRUCTURE:BODY
Mar 17, 2021
Incident date: Mar 12, 2021
I BOUGHT A 2014 TOWN AND COUNTRY FROM MORAN BUICK DEALERSHIP IN SEPTEMBER 2020 BY FEBRUARY 2021 I HAD TO REPLACE COMPONENTS IN MY DRIVERS SIDE WINDOW TWICE DUE TO FAILURE AND THE WINDOW FALLING IN MY DOOR. ALSO NOTICED A HUGE OIL SPOT ON DRIVEWAY WENT TO HAVE IT CHECKED OUT AND WAS TOILD MY OIL FILTER HOUSING CRACKED AND IT ON BACK ORDER OVER 4 MONTH. LOOKING ONLINE THIS IS A HUGE ISSUE. HOW CAN I... Read more