Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,531 complaints for CHRYSLER
Incident date: May 23, 2019
THE ABS, TRACTION CONTROL AND PARKING BRAKE LIGHT WILL ALL SIMULTANEOUSLY AND RANDOMLY ILLUMINATE AND DISAPPEAR. I HAVE NOT HAD ANY PHYSICAL ISSUE WITH THE BRAKE OR CONTROL OF THE CAR. I SAW THERE WAS A RECALL BACK IN 2012 FOR THIS POSSIBLE SITUATION BUT I AM NOT SURE IF IT IS THE SAME OR IF MY VEHICLE WAS EVER RECALLED. I HAVE HAD THE CAR FOR ALMOST 4 YEARS. THIS ISSUE SEEMS TO BE VERY SPORADIC. ... Read more
Incident date: Sep 12, 2020
WHEN WE SHUT THE SLIDING DOOR ELECTRONICLY. IT OPENS BACK UP ON ITS OWN. IT BEEPS AND THEN OPENS AGAIN. SOMETIMES WE SHUT THE DOOR GO IN A STORE AND THE DOOR IS OPEN CAUSE IT JUST OPENS ON ITS OWN.
Incident date: Sep 12, 2020
WHEN WE SHUT THE SLIDING DOOR ELECTRONICLY. IT OPENS BACK UP ON ITS OWN. IT BEEPS AND THEN OPENS AGAIN. SOMETIMES WE SHUT THE DOOR GO IN A STORE AND THE DOOR IS OPEN CAUSE IT JUST OPENS ON ITS OWN.
Incident date: Sep 12, 2020
WHEN WE SHUT THE SLIDING DOOR ELECTRONICLY. IT OPENS BACK UP ON ITS OWN. IT BEEPS AND THEN OPENS AGAIN. SOMETIMES WE SHUT THE DOOR GO IN A STORE AND THE DOOR IS OPEN CAUSE IT JUST OPENS ON ITS OWN.
Incident date: Mar 26, 2021
TL* THE CONTACT'S WIFE OWNS A 2008 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROADWAY AND WAITED FOR APPROXIMATELY 30 MINUTES BEFORE THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOT... Read more
Incident date: Apr 2, 2021
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TOWED TO PINE BELT CHRYSLER DODGE JEEP RAM (401 BROADWAY DR, HATTIESBURG, MS 39401, (601) 544-2430) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE ... Read more
Incident date: Mar 29, 2021
I HAVE A 2008 CHRYSLER 300 AND CHRYSLER HAS STOPPED PROVIDING UPDATES TO THE NAVIGATION SYSTEM IN 2018. THIS IS VERY DANGEROUS AS THE NAVIGATOR PROVIDES PROMPT TO TURN ON THE ROAD WHICH NO LONGER EXIST AS WELL AS TRAVELING ON HIGHWAYS WHICH ARE SHOWN TO BE IN THE MIDDLE OF A FOREST OR SWAMP.
Incident date: Apr 2, 2021
THE ABS CONTROL MODULE FOR SEVERAL CHRYSLER VEHICLES IS UNAVAILABLE FOR PURCHASE AT THIS TIME. THE ABS IS EFFECTIVELY DISABLED AS A RESULT OF LACK OF PARTS. WHEN I SPOKE WITH A DEALER PARTS DEPARTMENT, THERE WERE HUNDREDS OF THESE MODULES BACKORDERED WITH NO FULFILLMENT DATE AVAILABLE. THE PART NUMBERS NECESSARY FOR MY SPECIFIC VEHICLE ARE 68195727AA (ORIGINAL) AND 68210119AB (REPLACEMENT). I ... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2017) - AIR BAGS
Apr 4, 2021
Incident date: Mar 26, 2021
REPEATED, VIDEO DOCUMENTED OCCURENCES OF VEHICLE STALLING, LOSING POWER STEERING, AND LOSING ALL DRIVER-ASSIST FEATURES, TO INCLUDE TRACTION CONTROL, BLIND SPOT MONITORING, POWER STEERING, FORWARD COLLISION AVOIDANCE, ADAPTIVE CRUISE CONTROL, AIRBAGS, AND OTHER SYSTEMS. THE PROBLEM HAS REPEATEDLY OCCURRED WHEN THE VEHICLE IS IN MOTION; HAS OCCURRED ON A HIGHWAY AS WELL AS IN PARKING LOTS. THE VEHI... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2017) - ELECTRICAL SYSTEM
Apr 4, 2021
Incident date: Mar 26, 2021
REPEATED, VIDEO DOCUMENTED OCCURENCES OF VEHICLE STALLING, LOSING POWER STEERING, AND LOSING ALL DRIVER-ASSIST FEATURES, TO INCLUDE TRACTION CONTROL, BLIND SPOT MONITORING, POWER STEERING, FORWARD COLLISION AVOIDANCE, ADAPTIVE CRUISE CONTROL, AIRBAGS, AND OTHER SYSTEMS. THE PROBLEM HAS REPEATEDLY OCCURRED WHEN THE VEHICLE IS IN MOTION; HAS OCCURRED ON A HIGHWAY AS WELL AS IN PARKING LOTS. THE VEHI... Read more
CHRYSLER
PACIFICA PLUG-IN HYBRID
(2017) - STEERING
Apr 4, 2021
Incident date: Mar 26, 2021
REPEATED, VIDEO DOCUMENTED OCCURENCES OF VEHICLE STALLING, LOSING POWER STEERING, AND LOSING ALL DRIVER-ASSIST FEATURES, TO INCLUDE TRACTION CONTROL, BLIND SPOT MONITORING, POWER STEERING, FORWARD COLLISION AVOIDANCE, ADAPTIVE CRUISE CONTROL, AIRBAGS, AND OTHER SYSTEMS. THE PROBLEM HAS REPEATEDLY OCCURRED WHEN THE VEHICLE IS IN MOTION; HAS OCCURRED ON A HIGHWAY AS WELL AS IN PARKING LOTS. THE VEHI... Read more
Incident date: Mar 25, 2021
SEVERAL ISSUES. HORN BLOWS RANDOMLY. WIPERS COME ON FOR NO REASON. ENGINE STALLS DRIVING AT SPEEDS 60 MPH. MAY START AFTER SEVERAL TRIES. MAY NOT START UNTIL SEVERAL TRIES. HORN WILL ALSO BLOW WITH ENGINE OFF AND MONKEYS IN IGNITION.
Incident date: Mar 25, 2021
SEVERAL ISSUES. HORN BLOWS RANDOMLY. WIPERS COME ON FOR NO REASON. ENGINE STALLS DRIVING AT SPEEDS 60 MPH. MAY START AFTER SEVERAL TRIES. MAY NOT START UNTIL SEVERAL TRIES. HORN WILL ALSO BLOW WITH ENGINE OFF AND MONKEYS IN IGNITION.
Incident date: Apr 2, 2021
CAR STOPS FINE AT FIRST BUT IF YOU ARE STOPPED LONG ENOUGH THE BRAKE PEDAL WILL PUSH TOWARDS YOU AND THE CAR WILL BEGIN TO ROLL EVEN WHEN PRESSING HARD ON PEDAL. THIS IS ACCOMPANIED BY A HISSING NOISE. I HAVE TO PLACE THE VEHICLE IN PARK TO STOP. THIS PROBLEM DOESN'T HAPPEN EVERY TIME BUT HAS HAPPENED ABOUT 5 TIMES IN THE LAST 30 DAYS.
Incident date: Dec 29, 2020
COUNTLESS EPISODES WHEN ON SLIPPERY CONDITIONS AND USING REGENERATIVE BRAKING, USUALLY GOING DOWN A HILL TRYING TO MAINTAIN SPEED WITH STEADY MODERATE BREAK PEDAL PRESSURE. WHEN I ENCOUNTER THESE SLIPPERY CONDITIONS THE REGENERATIVE BRAKES RAPIDLY DECREASE THEIR FORCE (OR ENTIRELY LOOSE BRAKING) FOR ABOUT 1 SECOND. IF I AM ON A LONGER STRETCH OF SLIPPERY CONDITIONS (PACKED SNOW, ICE) THEN THIS REP... Read more
Incident date: Dec 29, 2020
COUNTLESS EPISODES WHEN ON SLIPPERY CONDITIONS AND USING REGENERATIVE BRAKING, USUALLY GOING DOWN A HILL TRYING TO MAINTAIN SPEED WITH STEADY MODERATE BREAK PEDAL PRESSURE. WHEN I ENCOUNTER THESE SLIPPERY CONDITIONS THE REGENERATIVE BRAKES RAPIDLY DECREASE THEIR FORCE (OR ENTIRELY LOOSE BRAKING) FOR ABOUT 1 SECOND. IF I AM ON A LONGER STRETCH OF SLIPPERY CONDITIONS (PACKED SNOW, ICE) THEN THIS REP... Read more
Incident date: Jan 1, 2021
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT'S SON INFORMED THE CONTACT THAT WHILE HE WAS DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAGS WARNING LIGHT ILLUMINATED AND AN AUDIBLE ALERT WAS HEARD. THE VEHICLE WAS TAKEN TO GLENDALE CHRYSLER JEEP DODGE RAM (10070 MANCHESTER RD, ST. LOUIS, MO 63122) AND WAS DIAGNOSED AS AN AIR BAG FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VEHICLE REMAI... Read more
CHRYSLER
TOWN AND COUNTRY
(2012) - ENGINE
Apr 1, 2021
Incident date: Mar 26, 2021
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START-UP THE VEHICLE, THE ENGINE WOULD NOT TURN OVER. THE CONTACT REPLACED THE STARTER HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (10905 AUTO MALL DR, SANDY, UT 84070) WHERE IT W... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - POWER TRAIN
Apr 1, 2021
Incident date: Mar 24, 2021
CAR STARTED TO MAKE A FUNNY NOISE WHILE DRIVING AND UPON TRYING TO PULL OVER THE CAR REACHED NUMBER 8 RPM'S BUT WASN'T ACCELERATING. THEN IT JERKED FORWARD AS I FINALLY WAS ABLE TO SHUT IT OFF. I WAS STUCK ON THE SIDE OF THE ROAD WITH FOUR KIDS IN THE CAR.TOWED TO DEALER AND SAID A NEW TRANSMISSION AND TRANSMISSION COOLER ARE REQUIRED FOR REPAIR. THE EXTENDED WARRANTY I PURCHASED FOR 75,000 MILES ... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - UNKNOWN OR OTHER
Apr 1, 2021
Incident date: Mar 24, 2021
CAR STARTED TO MAKE A FUNNY NOISE WHILE DRIVING AND UPON TRYING TO PULL OVER THE CAR REACHED NUMBER 8 RPM'S BUT WASN'T ACCELERATING. THEN IT JERKED FORWARD AS I FINALLY WAS ABLE TO SHUT IT OFF. I WAS STUCK ON THE SIDE OF THE ROAD WITH FOUR KIDS IN THE CAR.TOWED TO DEALER AND SAID A NEW TRANSMISSION AND TRANSMISSION COOLER ARE REQUIRED FOR REPAIR. THE EXTENDED WARRANTY I PURCHASED FOR 75,000 MILES ... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - ELECTRICAL SYSTEM
Mar 31, 2021
Incident date: Mar 26, 2021
I'VE HAD TO HAVE MAJOR WORK DONE TO MY ENGINE AND TRANSMISSION. BUT THE ELECTRICAL PROBLEMS ARE NEVER ENDING. MOST OF THE ELECTRIC INSIDE OF MY CAR HARDLY WORKS. OUR POWER DOORS HAVE CLOSED ON MY KIDS SEVERAL TIMES, THE CAR HAS LOCKED US IN WHILE THE ALARM WAS GOING OFF AND WE COULDN'T GET OUT, IT'S BEEN STUCK ON AND WOULDN'T TURN OFF, THE TRANSMISSION IS CONSTANTLY SLIPPING, THE WINDOWS OPEN AND ... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - ENGINE
Mar 31, 2021
Incident date: Mar 26, 2021
I'VE HAD TO HAVE MAJOR WORK DONE TO MY ENGINE AND TRANSMISSION. BUT THE ELECTRICAL PROBLEMS ARE NEVER ENDING. MOST OF THE ELECTRIC INSIDE OF MY CAR HARDLY WORKS. OUR POWER DOORS HAVE CLOSED ON MY KIDS SEVERAL TIMES, THE CAR HAS LOCKED US IN WHILE THE ALARM WAS GOING OFF AND WE COULDN'T GET OUT, IT'S BEEN STUCK ON AND WOULDN'T TURN OFF, THE TRANSMISSION IS CONSTANTLY SLIPPING, THE WINDOWS OPEN AND ... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - POWER TRAIN
Mar 31, 2021
Incident date: Mar 26, 2021
I'VE HAD TO HAVE MAJOR WORK DONE TO MY ENGINE AND TRANSMISSION. BUT THE ELECTRICAL PROBLEMS ARE NEVER ENDING. MOST OF THE ELECTRIC INSIDE OF MY CAR HARDLY WORKS. OUR POWER DOORS HAVE CLOSED ON MY KIDS SEVERAL TIMES, THE CAR HAS LOCKED US IN WHILE THE ALARM WAS GOING OFF AND WE COULDN'T GET OUT, IT'S BEEN STUCK ON AND WOULDN'T TURN OFF, THE TRANSMISSION IS CONSTANTLY SLIPPING, THE WINDOWS OPEN AND ... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) - FUEL/PROPULSION SYSTEM
Mar 31, 2021
Incident date: Mar 27, 2021
WELL KNOWN ISSUE WITH THE CHRYSLER PENTASTAR ENGINE WHICH RESULTS IN LEFT CYLINDER MISFIRES CAUSING DANGEROUS STALLING THE VEHICLE STALLS WHILE IN MOTION AND WHILE STOPPED. THEY EXTENDED THE WARRANTY ON PREVIOUS YEARS BUT HAVE REFUSED TO ON LATER MODELS. CHRYSLER IS REFUSING TO FIX THE ISSUE OR OFFER COST ASSISTANCE.
Incident date: Mar 1, 2020
IN THE BEGINING MY CAR STALL AFTER FILLING THE TANK UP WITH GAS. IT WOULD STALL AT LOW IDLE LIKE FOR INSTANCE WHEN I COME TO A STOP. BUT IT ALSO HAVE DONE IT WHEN I'VE BEEN ON THE HIGHWAY WHEN I RELEASE THE GAS PEDAL WHICH IS VERY DANGEROUS TO ME AND EVERYONE AROUND ME. ESPECIALLY ON A MAJOR CITY HIGHWAY LIKE ATLANTA. I;VE BEEN TRYING TO GET THIS RESOLVE SINCE EARLY LAST YEAR.
Incident date: Mar 25, 2021
CAR HAS APPROX. 42525 LIMES. COMING FROM TRIP, HEARD LOUD ENGINE NOISE. WENT TO DEALER, FOUND PIPE FROM CATALYTIC TO MUFFLER BURNT OFF. DISCOVERED A KINK IN EXHAUST PIPE THAT WAS THERE WHEN MANUFACTURED AND IT CAUSED STRESS ON THE BEND FROM THE MUFFLER TO THE CATALYTIC CONVERTER. HAD TO REPLACE ENTIRE SYSTEM FROM CATALYTIC BACK. NOT A CHEAP FIX BUT ONLY ONE THAT WAS AVAILABLE. DEALER DID A STAR CA... Read more
Incident date: Mar 26, 2021
MY SON WAS DRIVING FORWARD UP A HILL. WHILE DRIVING THE CAR STARTED ROLLING BACKWARDS WHILE IN DRIVE GEAR. THEN WHILE THE VEHICLE DECIDED TO ROLL BACKWARDS IN DRIVE GEAR HE WAS UNABLE TO STOP. SINCE MY SON WAS UNABLE TO STOP HE PUT THE CAR IN PARK THE VEHICLE STILL CONTINUE TO ROLL BACKWARDS. AS A RESULT MY SON JUMPED OUT OF THE VEHICLE AND THE VEHICLE ROLLED DOWN THE HILL AND HIT A TREE AND BOULD... Read more
Crash
Incident date: Mar 26, 2021
MY SON WAS DRIVING FORWARD UP A HILL. WHILE DRIVING THE CAR STARTED ROLLING BACKWARDS WHILE IN DRIVE GEAR. THEN WHILE THE VEHICLE DECIDED TO ROLL BACKWARDS IN DRIVE GEAR HE WAS UNABLE TO STOP. SINCE MY SON WAS UNABLE TO STOP HE PUT THE CAR IN PARK THE VEHICLE STILL CONTINUE TO ROLL BACKWARDS. AS A RESULT MY SON JUMPED OUT OF THE VEHICLE AND THE VEHICLE ROLLED DOWN THE HILL AND HIT A TREE AND BOULD... Read more
Crash
Incident date: Mar 28, 2021
HANDS FREE MODULE QUIT WORKING, COMMON PROBLEM WITH DODGE/CHRYSLER, AC WILL NOT RECIRCULATE CAUSES ONLY OUTSIDE AIR TO BE DRAWN INTO THE CAB, CAUSE IS MALFUNCTIONING/BAD HUMIDITY SENSOR ABOUT THE RESR VIEW MIRROR, DRIVER HEATED SEAT QUIT WORKING, LEFT HEADLIGHT QUIT WORKING, BAD HID BALLAST. THE GAS AND BRAKE PEDAL ASSEMBLY WILL RETRACT ON IT'S OWN WHILE DRIVING. THE TRANSMISSION W5A580-NAG1-722.6... Read more
Incident date: Mar 28, 2021
HANDS FREE MODULE QUIT WORKING, COMMON PROBLEM WITH DODGE/CHRYSLER, AC WILL NOT RECIRCULATE CAUSES ONLY OUTSIDE AIR TO BE DRAWN INTO THE CAB, CAUSE IS MALFUNCTIONING/BAD HUMIDITY SENSOR ABOUT THE RESR VIEW MIRROR, DRIVER HEATED SEAT QUIT WORKING, LEFT HEADLIGHT QUIT WORKING, BAD HID BALLAST. THE GAS AND BRAKE PEDAL ASSEMBLY WILL RETRACT ON IT'S OWN WHILE DRIVING. THE TRANSMISSION W5A580-NAG1-722.6... Read more
Incident date: Mar 28, 2021
HANDS FREE MODULE QUIT WORKING, COMMON PROBLEM WITH DODGE/CHRYSLER, AC WILL NOT RECIRCULATE CAUSES ONLY OUTSIDE AIR TO BE DRAWN INTO THE CAB, CAUSE IS MALFUNCTIONING/BAD HUMIDITY SENSOR ABOUT THE RESR VIEW MIRROR, DRIVER HEATED SEAT QUIT WORKING, LEFT HEADLIGHT QUIT WORKING, BAD HID BALLAST. THE GAS AND BRAKE PEDAL ASSEMBLY WILL RETRACT ON IT'S OWN WHILE DRIVING. THE TRANSMISSION W5A580-NAG1-722.6... Read more
Incident date: Mar 29, 2021
VEHICLE WAS PARKED FOR 30 MINUTES. CAME OUT OF STORE AND CAR WOULD NOT START. CHANGED THE BATTERY IN STORE PARKING LOT AND STILL WOULDN'T START BUT THE BATTERY LIGHT AND ENGINE LIGHT WERE ON.
Incident date: Mar 29, 2021
VEHICLE WAS PARKED FOR 30 MINUTES. CAME OUT OF STORE AND CAR WOULD NOT START. CHANGED THE BATTERY IN STORE PARKING LOT AND STILL WOULDN'T START BUT THE BATTERY LIGHT AND ENGINE LIGHT WERE ON.
Incident date: Mar 29, 2021
VEHICLE WAS PARKED FOR 30 MINUTES. CAME OUT OF STORE AND CAR WOULD NOT START. CHANGED THE BATTERY IN STORE PARKING LOT AND STILL WOULDN'T START BUT THE BATTERY LIGHT AND ENGINE LIGHT WERE ON.
Incident date: Mar 30, 2021
CAR JUST STOP WHILE DRIVING AND WHEN AT A COMPLETE STOP THE CAR JUST LOSE LOSES POWER WON'T MOVE WAIT A FEW SECONDS IT JUST TAKE OFF
Incident date: Mar 30, 2021
CAR JUST STOP WHILE DRIVING AND WHEN AT A COMPLETE STOP THE CAR JUST LOSE LOSES POWER WON'T MOVE WAIT A FEW SECONDS IT JUST TAKE OFF
Incident date: Mar 30, 2021
CAR JUST STOP WHILE DRIVING AND WHEN AT A COMPLETE STOP THE CAR JUST LOSE LOSES POWER WON'T MOVE WAIT A FEW SECONDS IT JUST TAKE OFF
Incident date: Mar 10, 2021
WHEN THE CAR COMES TO A STOP FOR THE VERY FIRST TIME IT SAYS TO PUT IN PARK. THEN IT WON'T GO BACK INTO DRIVE SO I HAVE TO TURN OFF AND RESTART. IT HAS A HARD TIME RESTARTING AFTER THAT.
Incident date: Mar 22, 2021
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE WOULD RESTART AFTER EXPERIENCING THE FAILURE. THE CONTACT CALLED HERITAGE CHRYSLER DODGE JEEP RAM HARRISBURG (6060 ALLENTOWN BLVD, HARRISBURG, PA 17112) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA C... Read more
Incident date: Mar 27, 2021
EVERY TIME I FILL MY CAR WITH GAS I GET A GAS SMELL INSIDE MY CAR AND GARAGE FOR THE NEXT FEW DAY. I CALL ABOUT A RECALL FOR MY CAR AND WAS TOLD THAT MY CAR WAS TOO OLD TO BE SERVICED AT THE DEALERSHIP WHERE I BOUGHT IT.
Incident date: Mar 19, 2021
I WAS DRIVING IN STOP-N-GO TRAFFIC BETWEEN 0-25 MPH FOR ABOUT 10 MINUTES, WHEN THE CAR STOP RESPONDING TO ACCELERATION. THE ENGINE WAS STILL ON. I WAS LUCKY TO BE ABLE TO PULL OVER TO THE LEFT SHOULDER, BUT THERE WAS A LOT OF TRAFFIC BEHIND ME, AND COULD HAVE BEEN REAR-ENDED WITH MY FAMILY INSIDE THE VEHICLE. ONCE I PULLED OVER, I SAW THAT THE "ENGINE FAULT", "PARKING BRAKE FAULT" LIGHTS HAD COM... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) - ENGINE
Mar 29, 2021
Incident date: Feb 14, 2021
THE ENGINE IN MY CHRYSLER TOWN & COUNTRY MINIVAN, 3,6L ENGINE, DEVELOPED A SERIOUS "MISS" CAUSING POWER LOSS AND VIOLENT VIBRATION WHEN TRYING TO ACCELERATE. IT HAS BEEN DETERMINED TO BE A MISSFIRE IN CYLINDER #2. BY TESTING, IT IS DETERMINED TO BE A FAULTY DESIGNED LEFT CYLINDER HEAD. CHRYSLER HAS EXTENDED THE WARRANTY FOR THIS PROBLEM ON ALL 2011 TO 2013 VEHICLES WITH THE 3.6L ENGINE, BUT NOT ... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) - ENGINE
Mar 29, 2021
Incident date: Feb 14, 2021
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED SHAKING ABNORMALLY, AND LOSS MOTIVE POWER. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE NUMBER TWO CYLINDER HAD A MISFIRE AND THAT THE CYLINDER HEAD REPLACEMENT WAS NEEDED. ... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) - ELECTRICAL SYSTEM
Mar 29, 2021
Incident date: Feb 20, 2021
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 70 MPH, THE INSTRUMENT PANEL AND THE DISPLAY SCREEN WENT BLANK. THE CONTACT THEN STATED THAT THE VEHICLE WOULD THEN SEIZE IN PARK, NOT ALLOWING THE GEAR SHIFTER TO SHIFT GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CAROLINA CHRYSLER DODGE JEEP RAM (1001 HALSTEAD BLVD, ELI... Read more
CHRYSLER
TOWN AND COUNTRY
(2003) - UNKNOWN OR OTHER
Mar 29, 2021
Incident date: Mar 25, 2021
VEHICLE POOR DESIGN ON THE ALTERNATOR BRACKET. CAN'T FIND A BRAND NEW PART AND EVERY USED PART I FIND IT HAS THE EXACT SAME BREAK IN THE SAME SPOT.
CHRYSLER
TOWN AND COUNTRY
(2008) - ELECTRICAL SYSTEM
Mar 29, 2021
Incident date: Jan 25, 2021
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY SHUT-OFF WITHOUT WARNING. DESPITE THE FAILURE, THE CONTACT WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY AFTER THE FAILURE. THE CONTACT CALLED SOUTH OAK JEEP DODGE RAM CHRYSLER (4550 LINCOLN HWY, MATTESON, IL 60443, (708) 747-7950) TO SCHEDULE AN APPOINTMENT TO H... Read more
Incident date: Mar 29, 2021
AT ANY GIVEN MOMENT LOSS OF POWER WILL OCCUR AND MOTOR WILL SHUT OFF. ANYTIME ON THE FREEWAY OR PARKED. OCCASIONALLY AT RANDOM INTERVALS CAR WILL CRANK BUT NOT TURN OVER UNTIL AFTER REPEATED ATTEMPTS TO START IT WILL TURN OVER APPROPRIATELY.
Incident date: Mar 29, 2021
AT ANY GIVEN MOMENT LOSS OF POWER WILL OCCUR AND MOTOR WILL SHUT OFF. ANYTIME ON THE FREEWAY OR PARKED. OCCASIONALLY AT RANDOM INTERVALS CAR WILL CRANK BUT NOT TURN OVER UNTIL AFTER REPEATED ATTEMPTS TO START IT WILL TURN OVER APPROPRIATELY.
Incident date: Mar 29, 2021
AT ANY GIVEN MOMENT LOSS OF POWER WILL OCCUR AND MOTOR WILL SHUT OFF. ANYTIME ON THE FREEWAY OR PARKED. OCCASIONALLY AT RANDOM INTERVALS CAR WILL CRANK BUT NOT TURN OVER UNTIL AFTER REPEATED ATTEMPTS TO START IT WILL TURN OVER APPROPRIATELY.
CHRYSLER
TOWN AND COUNTRY
(2013) - SEATS
Mar 29, 2021
Incident date: Mar 26, 2021
THE FRONT SEAT PASSENGER SIDE HEADREST SPONTANEOUSLY BUSTED OPEN ABS CANNOT BE PUT BACK BECAUSE THE RINGS THAT HOLD IT IN PLACE BROKE. WE WERE NOT IN MOTION. SOMEONE SAT IN THE SEAT SND IT HAPPENED WITHOUT CAUSE.