Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,120 complaints for CHRYSLER
Incident date: Dec 1, 2020
MY PASSENGER SIDE WINDOW DOES NOT COME BACK UP AFTER BEING LET DOWN, USING THE DRIVER WINDOW BUTTON OR THE PASSENGER BUTTON. I HAVE REPLACED THE MOTOR, THE SWITCH AND REGULATOR BUT SAME ISSUE. I HAVE RESEARCH AND LOOKED ONLINE WHERE THIS SEEMS TO BE A COMMON PROBLEM EVEN AFTER THE INDIVIDUALS REPLACED ALL PARTS FROM 2004- UP UNTIL NOW.
Incident date: Jan 30, 2021
MY CAR HAS JUST UNDER 50,000 MILES ON IT AND IS WELL MAINTAINED. TWICE IN THE PAST WEEK, THE ENGINE HAS STALLED WHILE COMING TO A STOP AT THE EXACT SAME STOP SIGN. THERE IS NO WARNING PRIOR, DURING, OR AFTER. I HAVE BEEN ABLE TO PUT THE CAR IN PARK AND IT HAS STARTED RIGHT BACK UP.
Incident date: Nov 29, 2019
WHILE DRIVING CAR RANDOMLEY HAS M0MENTARY LOSS OF POWER. THERE IS A BELL SOUND AND THEN THE CAR RESTARTS, BUT IT DROPS OUT OF CRUISE CONTROL AND SOMETIMES HAS CHECK ENGINE LIGHT, OR OTHER DASH LIGHTS. USUALLY LIGHTS CLEAR UPON RESTART. THIS HAS HAPPENED FROM NOV 2019 TO PRESENT.
Incident date: Nov 29, 2019
WHILE DRIVING CAR RANDOMLEY HAS M0MENTARY LOSS OF POWER. THERE IS A BELL SOUND AND THEN THE CAR RESTARTS, BUT IT DROPS OUT OF CRUISE CONTROL AND SOMETIMES HAS CHECK ENGINE LIGHT, OR OTHER DASH LIGHTS. USUALLY LIGHTS CLEAR UPON RESTART. THIS HAS HAPPENED FROM NOV 2019 TO PRESENT.
Incident date: Nov 29, 2019
WHILE DRIVING CAR RANDOMLEY HAS M0MENTARY LOSS OF POWER. THERE IS A BELL SOUND AND THEN THE CAR RESTARTS, BUT IT DROPS OUT OF CRUISE CONTROL AND SOMETIMES HAS CHECK ENGINE LIGHT, OR OTHER DASH LIGHTS. USUALLY LIGHTS CLEAR UPON RESTART. THIS HAS HAPPENED FROM NOV 2019 TO PRESENT.
Incident date: Jan 30, 2021
THE VAN WAS RUNNING AND I WAS STOPPED IN THE MIDDLE OF AN INTERSECTION, WAITING TO TURN LEFT. A WARNING MESSAGE POPPED UP ON THE DASH--SOMETHING ABOUT THE START/STOP SYSTEM. I RELEASED MY FOOT FROM THE BRAKE SO AS TO CONTINUE THROUGH THE INTERSECTION. INTERIOR AND EXTERIOR LIGHTS REMAINED ON HOWEVER THE VEHICLE WOULD NOT MOVE. I COULD NOT TURN THE SHIFT KNOB OUT OF DRIVE, EVEN AFTER SEVERAL ATTEMP... Read more
Incident date: Jan 30, 2021
THE VAN WAS RUNNING AND I WAS STOPPED IN THE MIDDLE OF AN INTERSECTION, WAITING TO TURN LEFT. A WARNING MESSAGE POPPED UP ON THE DASH--SOMETHING ABOUT THE START/STOP SYSTEM. I RELEASED MY FOOT FROM THE BRAKE SO AS TO CONTINUE THROUGH THE INTERSECTION. INTERIOR AND EXTERIOR LIGHTS REMAINED ON HOWEVER THE VEHICLE WOULD NOT MOVE. I COULD NOT TURN THE SHIFT KNOB OUT OF DRIVE, EVEN AFTER SEVERAL ATTEMP... Read more
Incident date: Jan 30, 2021
THE VAN WAS RUNNING AND I WAS STOPPED IN THE MIDDLE OF AN INTERSECTION, WAITING TO TURN LEFT. A WARNING MESSAGE POPPED UP ON THE DASH--SOMETHING ABOUT THE START/STOP SYSTEM. I RELEASED MY FOOT FROM THE BRAKE SO AS TO CONTINUE THROUGH THE INTERSECTION. INTERIOR AND EXTERIOR LIGHTS REMAINED ON HOWEVER THE VEHICLE WOULD NOT MOVE. I COULD NOT TURN THE SHIFT KNOB OUT OF DRIVE, EVEN AFTER SEVERAL ATTEMP... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — ELECTRICAL SYSTEM
Jan 30, 2021
Incident date: Jan 29, 2021
OVER THE LAST YEAR OUR VAN HAS RANDOMLY STALLED OUT WHILE DRIVING BUT LUCKY IT HAPPENED ON SIDE ROADS WHERE WE COULD PULL OVER AND THEN RESTART IT. WE TOOK IT TO A LOCAL SHOP AND THEY COULD NOT DUPLICATE THE PROBLEM BUT TOLD US THERE WAS A RECALL BUT OUR PARTICULAR VIN WAS NOT PART OF IT. THEN ITT DIDN'T HAPPEN AGAIN FOR SEVERAL MONTHS BUT IT WAS ALSO COVID TIME SO WE WERE NOT TRAVELING NEAR AS MU... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — ENGINE
Jan 30, 2021
Incident date: Jan 29, 2021
OVER THE LAST YEAR OUR VAN HAS RANDOMLY STALLED OUT WHILE DRIVING BUT LUCKY IT HAPPENED ON SIDE ROADS WHERE WE COULD PULL OVER AND THEN RESTART IT. WE TOOK IT TO A LOCAL SHOP AND THEY COULD NOT DUPLICATE THE PROBLEM BUT TOLD US THERE WAS A RECALL BUT OUR PARTICULAR VIN WAS NOT PART OF IT. THEN ITT DIDN'T HAPPEN AGAIN FOR SEVERAL MONTHS BUT IT WAS ALSO COVID TIME SO WE WERE NOT TRAVELING NEAR AS MU... Read more
Incident date: Nov 3, 2020
WHILE DRIVING, MY SON, WHO WAS SEATED IN THE PASSENGER SIDE OF THE THIRD ROW, NOTICED THAT HIS CUPHOLDER AREA WAS EXTREMELY HOT. I PULLED OVER AND CONFIRMED. WE DROVE ON AND I TOLD HIM TO CHECK. IT STAYED VERY HOT FOR THE DURATION OF THE DRIVE. AT THE FIRST VISIT THE DEALER SAID THAT THEY ADDED INSULATION BETWEEN THE INTERIOR PANELS AND THE COOLANT LINES IN THE AREA, THOUGH AS AN ENGINEER I UNDERS... Read more
Incident date: Nov 3, 2020
WHILE DRIVING, MY SON, WHO WAS SEATED IN THE PASSENGER SIDE OF THE THIRD ROW, NOTICED THAT HIS CUPHOLDER AREA WAS EXTREMELY HOT. I PULLED OVER AND CONFIRMED. WE DROVE ON AND I TOLD HIM TO CHECK. IT STAYED VERY HOT FOR THE DURATION OF THE DRIVE. AT THE FIRST VISIT THE DEALER SAID THAT THEY ADDED INSULATION BETWEEN THE INTERIOR PANELS AND THE COOLANT LINES IN THE AREA, THOUGH AS AN ENGINEER I UNDERS... Read more
Incident date: Nov 3, 2020
WHILE DRIVING, MY SON, WHO WAS SEATED IN THE PASSENGER SIDE OF THE THIRD ROW, NOTICED THAT HIS CUPHOLDER AREA WAS EXTREMELY HOT. I PULLED OVER AND CONFIRMED. WE DROVE ON AND I TOLD HIM TO CHECK. IT STAYED VERY HOT FOR THE DURATION OF THE DRIVE. AT THE FIRST VISIT THE DEALER SAID THAT THEY ADDED INSULATION BETWEEN THE INTERIOR PANELS AND THE COOLANT LINES IN THE AREA, THOUGH AS AN ENGINEER I UNDERS... Read more
Incident date: Dec 17, 2020
TL* THE CONTACT OWNS A 2019 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE RPM'S INCREASED TO HIGH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS TAKEN TO SAPAUGH CHEVROLET BUICK GMC (1435 MCNUTT ST, HERCULANEUM, MO 63048; (636) 931... Read more
Incident date: Jan 28, 2021
WHILE I AM AT A QUICK STOP - STOP SIGN, ROTARY, LIGHT, INTERSECTION - MY VEHICLE WILL SHUT OFF WITHOUT WARNING, CAUSING ME TO HAVE TO PUT THE CAR INTO PARK, RESTART, AND PUT THE CAR BACK INTO DRIVE BEFORE I AM ABLE TO CONTINUE IN MOTION. THIS CAUSES ME TO STALL FOR 30 SECONDS - 1 MINUTE WITH TRAFFIC PILING UP BEHIND ME.
Incident date: Jan 28, 2021
WHILE I AM AT A QUICK STOP - STOP SIGN, ROTARY, LIGHT, INTERSECTION - MY VEHICLE WILL SHUT OFF WITHOUT WARNING, CAUSING ME TO HAVE TO PUT THE CAR INTO PARK, RESTART, AND PUT THE CAR BACK INTO DRIVE BEFORE I AM ABLE TO CONTINUE IN MOTION. THIS CAUSES ME TO STALL FOR 30 SECONDS - 1 MINUTE WITH TRAFFIC PILING UP BEHIND ME.
Incident date: Jan 28, 2021
WHILE I AM AT A QUICK STOP - STOP SIGN, ROTARY, LIGHT, INTERSECTION - MY VEHICLE WILL SHUT OFF WITHOUT WARNING, CAUSING ME TO HAVE TO PUT THE CAR INTO PARK, RESTART, AND PUT THE CAR BACK INTO DRIVE BEFORE I AM ABLE TO CONTINUE IN MOTION. THIS CAUSES ME TO STALL FOR 30 SECONDS - 1 MINUTE WITH TRAFFIC PILING UP BEHIND ME.
Incident date: Jan 27, 2021
THE ENGINE WOULD NOT TURN, THERE WAS NO WARNING SIGN OF CHECK ENGINE FOR THAT DAY AND FOR BEING A CERTIFIED PRE-USED VEHICLE THERE SHOULD BE WARRANTY FOR ELECTRICAL AND THE TRANSMISSION.
Incident date: Jan 27, 2021
THE ENGINE WOULD NOT TURN, THERE WAS NO WARNING SIGN OF CHECK ENGINE FOR THAT DAY AND FOR BEING A CERTIFIED PRE-USED VEHICLE THERE SHOULD BE WARRANTY FOR ELECTRICAL AND THE TRANSMISSION.
Incident date: Nov 12, 2020
ON DRIVER SIDE TIRE I HEAR A POPPING OR GRINDING SOUND WHEN I TURN AND SOUNDS LIKE MY BALL JOINT POPPING
Incident date: Jan 19, 2021
THE VEHICLE STALLS OUT WHILE ACTIVELY DRIVING IT DOWN THE ROAD ON A CITY STREET. THE VEHICLE STOPS MID DRIVING, IMMEDIATELY SHUTS OFF, LOSES ALL POWER, AND ENGAGES PARK BY ITSELF. THE VEHICLE THEN FAILS TO RESTART AND LEAVES DRIVER STRANDED IN UNSAFE CONDITIONS. HAPPENED THE FIRST TIME DRIVING 40MPH DOWN A CITY ROAD. DRIVER WAS ALMOST REAR ENDED. AFTER 20 MINS DRIVER WAS ABLE TO GET IT STARTED AGA... Read more
Incident date: Jan 19, 2021
THE VEHICLE STALLS OUT WHILE ACTIVELY DRIVING IT DOWN THE ROAD ON A CITY STREET. THE VEHICLE STOPS MID DRIVING, IMMEDIATELY SHUTS OFF, LOSES ALL POWER, AND ENGAGES PARK BY ITSELF. THE VEHICLE THEN FAILS TO RESTART AND LEAVES DRIVER STRANDED IN UNSAFE CONDITIONS. HAPPENED THE FIRST TIME DRIVING 40MPH DOWN A CITY ROAD. DRIVER WAS ALMOST REAR ENDED. AFTER 20 MINS DRIVER WAS ABLE TO GET IT STARTED AGA... Read more
Incident date: Dec 1, 2019
I RECEIVED RECALL ALERT FOR CODE V51 (RE-PROGRAM POWERTRAIN CONTROL MODULE) OVER A YEAR AGO (DEC 2019) AND THE DEALERSHIP HAS BEEN GIVING THE RUN AROUND. I'VE CALLED NUMEROUS TIMES TO INQUIRE ABOUT GETTING IT FIXED AND EVERY TIME I'M TOLD THE MANAGER WILL START MAKING CALLS TO OWNERS FOR THE RECALL BUT NO SUCH THING HAS OCCURRED.
Incident date: Jan 28, 2021
CAR WENT TO NEUTRAL WHILE DRIVING
1 injured
Incident date: Jan 27, 2021
THIS IS MY SECOND COMPLIANT, THOUGH I SHOULD'VE BEEN COMPLAINING SINCE BUYING THIS VEHICLE IN JUNE 2016. MY CAR WOULDN'T START AND THE ENGINE WOULD STALL, NO BATTERY ISSUE. ALL OF A SUDDEN A MONTH LATER IT STARTED. I TOOK IT TO MY MECHANIC HE SAID THE ENGINE LIGHT SAID A CATALYTIC CONVERTER...BUT THE CATALYTIC CONVERTER DOES NOT NEED REPLACED. I HAVE HAVE MY SERPENTINE BELT REPLACED 7 TIMES IN TH... Read more
Incident date: Jan 27, 2021
THIS IS MY SECOND COMPLIANT, THOUGH I SHOULD'VE BEEN COMPLAINING SINCE BUYING THIS VEHICLE IN JUNE 2016. MY CAR WOULDN'T START AND THE ENGINE WOULD STALL, NO BATTERY ISSUE. ALL OF A SUDDEN A MONTH LATER IT STARTED. I TOOK IT TO MY MECHANIC HE SAID THE ENGINE LIGHT SAID A CATALYTIC CONVERTER...BUT THE CATALYTIC CONVERTER DOES NOT NEED REPLACED. I HAVE HAVE MY SERPENTINE BELT REPLACED 7 TIMES IN TH... Read more
Incident date: Jan 27, 2021
THIS IS MY SECOND COMPLIANT, THOUGH I SHOULD'VE BEEN COMPLAINING SINCE BUYING THIS VEHICLE IN JUNE 2016. MY CAR WOULDN'T START AND THE ENGINE WOULD STALL, NO BATTERY ISSUE. ALL OF A SUDDEN A MONTH LATER IT STARTED. I TOOK IT TO MY MECHANIC HE SAID THE ENGINE LIGHT SAID A CATALYTIC CONVERTER...BUT THE CATALYTIC CONVERTER DOES NOT NEED REPLACED. I HAVE HAVE MY SERPENTINE BELT REPLACED 7 TIMES IN TH... Read more
Incident date: Jan 25, 2021
AS I WAS DRIVING DOWN THE BUSY HIGHWAY MY CAR SHUT DOWN COMPLETELY. STEERING WHEEL LOCKED, CAR TURNED OFF AND BRAKES LOCKED. THIS IS VERY DANGEROUS. I COULD OF GOTTEN IN A HORRIBLE CAR ACCIDENT. WHEN MECHANIC CHECKED IT OUT HE SAID THERE WAS NOTHING WRONG WITH IT AND THAT THERE WAS A RECALL ON THIS VEHICLE. I HAVE BEEN CHECK AND IT SAYS NO RECALLS.
Incident date: Jan 25, 2021
AS I WAS DRIVING DOWN THE BUSY HIGHWAY MY CAR SHUT DOWN COMPLETELY. STEERING WHEEL LOCKED, CAR TURNED OFF AND BRAKES LOCKED. THIS IS VERY DANGEROUS. I COULD OF GOTTEN IN A HORRIBLE CAR ACCIDENT. WHEN MECHANIC CHECKED IT OUT HE SAID THERE WAS NOTHING WRONG WITH IT AND THAT THERE WAS A RECALL ON THIS VEHICLE. I HAVE BEEN CHECK AND IT SAYS NO RECALLS.
Incident date: Jan 25, 2021
AS I WAS DRIVING DOWN THE BUSY HIGHWAY MY CAR SHUT DOWN COMPLETELY. STEERING WHEEL LOCKED, CAR TURNED OFF AND BRAKES LOCKED. THIS IS VERY DANGEROUS. I COULD OF GOTTEN IN A HORRIBLE CAR ACCIDENT. WHEN MECHANIC CHECKED IT OUT HE SAID THERE WAS NOTHING WRONG WITH IT AND THAT THERE WAS A RECALL ON THIS VEHICLE. I HAVE BEEN CHECK AND IT SAYS NO RECALLS.
Incident date: Jan 18, 2021
TL* THE CONTACT OWN A 2015 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PULLED OVER INTO A PARKING LOT AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEA... Read more
Incident date: Jan 27, 2021
MY CAR IS STARTING AND IT IS SAYING IT'S BECAUSE THE ENGINE NEEDS TO WARM UP BUT NO MATTER HOW LONG I WARM THE CAR FOR I CAN'T SEEM TO START IT. I'VE SEEN A LOT OF PEOPLE ONLINE COMPLAINING ABOUT THE SAME ISSUE BUT NOBODY HAS FOUND A SOLUTION.
Incident date: Jan 27, 2021
ON NUMEROUS OCCASIONS THE VAN HAS LOST BRAKE FUNCTION. I CAN SLOWLY BE COMING TO A STOP AND PRESS BRAKES ALL THE WAY TO THE FLOOR AND I'M STILL COASTING. VERY SCARY. HOWEVER TODAY TOOK THE CAKE. I WAS LEAVING A STEEP DRIVEWAY AND IT HAPPENED, I PANICKED AND TRIED TO APPLY THE PARKING BREAK BUT IT DID NOT HELP. PRAISE THE LORD A CAR WASNT COMING BC I COASTED RIGHT ON INTO THE ROAD. WE WILL LIKELY... Read more
Incident date: Jan 4, 2021
MY WIN MODULE IS NO GOOD OR MY CARS COMPUTER. WHEN I DRIVE MY CAR SHUTS OFF.
Incident date: Jan 4, 2021
MY WIN MODULE IS NO GOOD OR MY CARS COMPUTER. WHEN I DRIVE MY CAR SHUTS OFF.
Incident date: Jan 8, 2021
I'M ON MY 3RD RADIO FOR THE 2018 PACIFICA THAT I BOUGHT NEW LESS THAN 2 YEARS AGO AND THE RADIO WAS NOT ACTIVATED WHEN IT WAS INSTALLED ON 1/8/21 THEREFORE NO EMERGENCY SERVICES WILL WORK. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES WITHOUT REPLY. I HAVE CONTACTED MY UCONNECT CASE MANAGER SIX TIMES BY EMAIL AND LEFT A VOICEMAIL. I HAVE CONTACTED THE CORPORATE WEBPAGE AND WAS DIRECTED BACK TO MY... Read more
Incident date: Jan 25, 2021
THE VEHICLE STALLED IN THE MIDDLE OF A CITY INTERSECTION. I WAS AT A FULL STOP AT A STOPLIGHT, THEN WHEN THE LIGHT TURNED GREEN, I PROCEEDED FORWARD INTO THE INTERSECTION. AFTER PULLING INTO THE INTERSECTION, THE VAN STALLED. I HAD TO PUT THE VEHICLE INTO "P" PARK AND THEN RESTART THE VEHICLE. OUR FAMILY WAS IN THE VEHICLE AND HAD A NEAR MISS WITH ONCOMING TRAFFIC.
Incident date: Jan 22, 2021
WENT FOR 1ST EVER OIL CHANGE, TECHNICIANS NOTICED COOLANT RESERVOIR WAS EMPTY (SHOULD NEVER BE) AND THERE WAS LEAKED COOLANT ALL OVER THE ENGINE AND BOTTOM OF CARS PROTECTION PADS (BAD ISSUE). TOLD ME (GET IT TO THE DEALER IMMEDIATELY), WHICH I DID, TAKING IT TO PHILLIPS CHRYSLER OF OCALA. IN ORDER FOR MY ENGINE NOT TO BLOW UP. I HAVE BEEN DRIVING THIS FOR 7000 MILES SINCE I PURCHASED IT WITH ZE... Read more
Incident date: Jan 22, 2021
WENT FOR 1ST EVER OIL CHANGE, TECHNICIANS NOTICED COOLANT RESERVOIR WAS EMPTY (SHOULD NEVER BE) AND THERE WAS LEAKED COOLANT ALL OVER THE ENGINE AND BOTTOM OF CARS PROTECTION PADS (BAD ISSUE). TOLD ME (GET IT TO THE DEALER IMMEDIATELY), WHICH I DID, TAKING IT TO PHILLIPS CHRYSLER OF OCALA. IN ORDER FOR MY ENGINE NOT TO BLOW UP. I HAVE BEEN DRIVING THIS FOR 7000 MILES SINCE I PURCHASED IT WITH ZE... Read more
Incident date: Jan 22, 2021
WENT FOR 1ST EVER OIL CHANGE, TECHNICIANS NOTICED COOLANT RESERVOIR WAS EMPTY (SHOULD NEVER BE) AND THERE WAS LEAKED COOLANT ALL OVER THE ENGINE AND BOTTOM OF CARS PROTECTION PADS (BAD ISSUE). TOLD ME (GET IT TO THE DEALER IMMEDIATELY), WHICH I DID, TAKING IT TO PHILLIPS CHRYSLER OF OCALA. IN ORDER FOR MY ENGINE NOT TO BLOW UP. I HAVE BEEN DRIVING THIS FOR 7000 MILES SINCE I PURCHASED IT WITH ZE... Read more
Incident date: Jan 10, 2021
VEHICLE RANDOMLY SHUTS OFF WHILE VEHICLE IS IN MOTION WHEN I DECELERATE. THIS TYPICALLY HAPPENS WHEN I'M GOING LOW SPEEDS ABOUT 25-20MPH. I'VE BROUGHT MY VEHICLE IN FOR SERVICING 2X FOR THIS SAME ISSUE AND IT CONTINUES TO HAPPEN
CHRYSLER
TOWN AND COUNTRY
(2013) — ELECTRICAL SYSTEM
Jan 25, 2021
Incident date: Dec 12, 2019
WHILE DRIVING MY VAN, ESPECIALLY AT SPEEDS OF 20-30 MILES PER HOUR, SHUTS OFF , LEAVING ME WITH NO ELECTRIC BRAKES OR STEERING, NO ACCELERATION, NOTHING. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR A COUPLE YEARS. THE MECHANICS AT AAA HAVE TROUBLE RECREATING THE PROBLEM. ABOUT 14 MONTHS AGO THEY REPLACED THE TIPM . THE ELECTRONIC ASPECTS OF THE VAN WERE HAYWIRE, DASH LIGHTS FLASHING, BORN BLARING E... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) — ENGINE
Jan 25, 2021
Incident date: Dec 12, 2019
WHILE DRIVING MY VAN, ESPECIALLY AT SPEEDS OF 20-30 MILES PER HOUR, SHUTS OFF , LEAVING ME WITH NO ELECTRIC BRAKES OR STEERING, NO ACCELERATION, NOTHING. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR A COUPLE YEARS. THE MECHANICS AT AAA HAVE TROUBLE RECREATING THE PROBLEM. ABOUT 14 MONTHS AGO THEY REPLACED THE TIPM . THE ELECTRONIC ASPECTS OF THE VAN WERE HAYWIRE, DASH LIGHTS FLASHING, BORN BLARING E... Read more
CHRYSLER
TOWN AND COUNTRY
(2013) — STEERING
Jan 25, 2021
Incident date: Dec 12, 2019
WHILE DRIVING MY VAN, ESPECIALLY AT SPEEDS OF 20-30 MILES PER HOUR, SHUTS OFF , LEAVING ME WITH NO ELECTRIC BRAKES OR STEERING, NO ACCELERATION, NOTHING. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR A COUPLE YEARS. THE MECHANICS AT AAA HAVE TROUBLE RECREATING THE PROBLEM. ABOUT 14 MONTHS AGO THEY REPLACED THE TIPM . THE ELECTRONIC ASPECTS OF THE VAN WERE HAYWIRE, DASH LIGHTS FLASHING, BORN BLARING E... Read more
CHRYSLER
TOWN AND COUNTRY
(2014) — SEATS
Jan 25, 2021
Incident date: Jan 24, 2021
I HAVE A TOWN AND COUNTRY 2014. WHILE MY HUSBAND WAS DRIVING OUR MINI VAN ON THE HIGHWAY AND I WAS IN THE PASSENGER SEAT. THE HEAD REST ON THE PASSENGER SIDE SEAT DEPLOYED AND SLAMMED INTO THE BACK OF MY HEAD TWICE FOR NO REASON. WE TOOK IT TO THE DEALERSHIP AND IT WAS WAY TOO EXPENSIVE FOR US TO PAY FOR OUT OF POCKET BECAUSE IT WAS NOT COVERED IN OUR WARRANTY. THEN JUST A FEW DAYS AGO WHEN I WAS ... Read more
1 injured
CHRYSLER
TOWN AND COUNTRY
(2015) — FUEL/PROPULSION SYSTEM
Jan 25, 2021
Incident date: Jan 25, 2021
BROUGHT VEHICLE TO SHOP BECAUSE I SEEN A PUDDLE OF OIL UNDER THE CAR PARKED IN FRONT OF MY HOME MECHANIC TOOK A LOOK AN SAID THIS IS THE OIL FILTER HOUSING STATED I SEE THIS ALL THE TIME WITH TOWN AND COUNTRY, CHEROKEE, AND DURANGO IT'S A CHEAP PLASTIC THAT GETS BRITTLE IN THE HEAT AND BRAKES
Incident date: Jan 4, 2021
THE UCONNECT SCREEN THE PROTECT DELAMINATING IS BUBBLING AND EFFECTING THE SCREEN AND BACK UP CAMERA AND NAVIGATION.
Incident date: Jan 4, 2021
THE UCONNECT SCREEN THE PROTECT DELAMINATING IS BUBBLING AND EFFECTING THE SCREEN AND BACK UP CAMERA AND NAVIGATION.
Incident date: Oct 1, 2020
DRIVERS SIDE HEADLIGHT DOES NOT WORK. WE HAVE CHANGED THE BULB , EVEN TRIED ONE THAT DID WORK FROM THE LEFT SIDE . ON BLOGS PEOPLE ARE COMPLAINING OF THE SAME ISSUE ON THE DRIVERS SIDE , THEREFORE I WONDER IF OTHERS HAVE REPORTED IT LIKE MYSELF . THE AIR BAG LIGHT IS STAYING ON AS WELL .
Incident date: Oct 1, 2020
DRIVERS SIDE HEADLIGHT DOES NOT WORK. WE HAVE CHANGED THE BULB , EVEN TRIED ONE THAT DID WORK FROM THE LEFT SIDE . ON BLOGS PEOPLE ARE COMPLAINING OF THE SAME ISSUE ON THE DRIVERS SIDE , THEREFORE I WONDER IF OTHERS HAVE REPORTED IT LIKE MYSELF . THE AIR BAG LIGHT IS STAYING ON AS WELL .