Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 67,120 complaints for CHRYSLER
CHRYSLER
TOWN AND COUNTRY
(2010) — STEERING
Mar 4, 2021
Incident date: Nov 29, 2019
WHEN DRIVING, THE VEHICLE WOULD SHUT OFF , STEERING WHEEL BECAME STIFF AND BRAKES WOULD NOT WORK, AS IF IT LOST ALL POWER. THERE WOULD BE ABS AND 'SLIPPERY' SYMBOL ON THE DASH BOARD. IT WOULD HAPPEN DURING TURNING TOO AND SINCE THE STEERING WHEEL WAS STIFF, I WAS NOT ABLE TO TURN IT BACK STRAIGHT AND HAD TO STOP IN THE MIDDLE OF THE ROAD. THIS VEHICLE STALLING HAPPENED A FEW TIMES AND KEPT GETTING... Read more
CHRYSLER
TOWN AND COUNTRY
(2010) — UNKNOWN OR OTHER
Mar 4, 2021
Incident date: Nov 29, 2019
WHEN DRIVING, THE VEHICLE WOULD SHUT OFF , STEERING WHEEL BECAME STIFF AND BRAKES WOULD NOT WORK, AS IF IT LOST ALL POWER. THERE WOULD BE ABS AND 'SLIPPERY' SYMBOL ON THE DASH BOARD. IT WOULD HAPPEN DURING TURNING TOO AND SINCE THE STEERING WHEEL WAS STIFF, I WAS NOT ABLE TO TURN IT BACK STRAIGHT AND HAD TO STOP IN THE MIDDLE OF THE ROAD. THIS VEHICLE STALLING HAPPENED A FEW TIMES AND KEPT GETTING... Read more
CHRYSLER
TOWN AND COUNTRY
(2009) — ELECTRICAL SYSTEM
Mar 3, 2021
Incident date: Feb 27, 2021
THERE WAS A RECALL ON THIS MODEL FOR THE IGNITION KEY SWITCH. I HAD IT REPAIRED THROUGH THE RECALL ON 1-13-2016. IT IS NOW 2021 AND THE PROBLEM HAS RETURNED. WHEN KEY IS IN THE IGNITION IT TURNS BUT WON'T START THE CAR. I HAVE TO REPEATEDLY TURN IT ON AND OFF. WHILE DRIVING THE DASH LIGHT COME ON INDICATING A SLIPPERY BRAKE LIGHTS WARNING. WHEN I FIRST START IT UP, I CAN'T GET IT OUT OF PARK WITH ... Read more
Incident date: Feb 12, 2021
LOSS POWER ON THE HIGHWAY IN THE PASSING LANE SO I STOPPED AND CHECKED OIL LEVEL. THE OIL WAS LOW AND FOUND I HAD A MAJOR OIL LEAK FROM THE OIL HOUSING. TONS OF FORUMS ONLINE DISCUSSING THE PROBLEM. TOOK IT TO THE DEALERSHIP WHERE THEY HAVE 14 OIL HOUSING KITS THEY ARE WAITING FOR TO FIX CUSTOMERS VEHICLES. THIS IS COSTLY AND SHOULD BE A RECALL ITEM.
Incident date: Feb 15, 2021
IT WAS NOTICED THAT THE VEHICLE WAS SUDDENLY LEAKING OIL AS IN A QUART ON THE PAVEMENT WHERE I HAD PARKED. TOOK IT TO A SERVICE CENTER AND THE OIL FILTER HOUSING COOLER IS CRACKED. HE ADVISED TO NOT DRIVE IT AS THE OIL IS POURING DOWN THE TOP OF THE MOTOR AND COULD CAUSE A FIRE OR OTHER ELECTRICAL PROBLEMS. UPON TRYING TO ORDER THE PART, IT WOULD SEEM THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME... Read more
Incident date: Mar 2, 2021
THE FACTORY INSTALLED NAVIGATION SYSTEM(DIGITAL/ANALOG INSTRUMENT CLUSTER) IS JUMPING ALL OVER THE PLACE. TURNING ON THINGS THAT I HAVE NOT TOUCHED. THE HEAT COMES ON THEN THEN THE AIR, THEN THE RADIO JUMPS FROM STATION TO STATION, THEN THE UCONNECT AND ANYTHING ELSE IT CAN CHANGING LIKE IT HAS GONE CRAZY. I CAN'T CONTROL ANY OF THE CONTROLS.
Incident date: Feb 26, 2021
CAR OIL FILTER LEAKING OIL CAUSE FIRE
Fire
Incident date: Feb 26, 2021
CAR OIL FILTER LEAKING OIL CAUSE FIRE
Fire
Incident date: Feb 26, 2021
CAR OIL FILTER LEAKING OIL CAUSE FIRE
Fire
Incident date: Feb 28, 2021
THE HORN ON MY 2005 SEBRING WILL RANDOMLY SOUND AND WILL NOT STOP UNTIL THE STEERING WHEEL IS BEAT UPON OR VIOLENTLY SHAKEN UP AND DOWN. THE HORN DOES NOT WORK ON IT'S OWN AS A SAFETY FEATURE. IT WILL HAPPEN AT ANY GIVEN TIME, WHILE DRIVING OR SITTING PARKED. IN ORDER TO AVOID THIS, THE HORN MUST BE DISCONNECTED.
Incident date: Feb 28, 2021
THE HORN ON MY 2005 SEBRING WILL RANDOMLY SOUND AND WILL NOT STOP UNTIL THE STEERING WHEEL IS BEAT UPON OR VIOLENTLY SHAKEN UP AND DOWN. THE HORN DOES NOT WORK ON IT'S OWN AS A SAFETY FEATURE. IT WILL HAPPEN AT ANY GIVEN TIME, WHILE DRIVING OR SITTING PARKED. IN ORDER TO AVOID THIS, THE HORN MUST BE DISCONNECTED.
Incident date: Feb 28, 2021
THE HORN ON MY 2005 SEBRING WILL RANDOMLY SOUND AND WILL NOT STOP UNTIL THE STEERING WHEEL IS BEAT UPON OR VIOLENTLY SHAKEN UP AND DOWN. THE HORN DOES NOT WORK ON IT'S OWN AS A SAFETY FEATURE. IT WILL HAPPEN AT ANY GIVEN TIME, WHILE DRIVING OR SITTING PARKED. IN ORDER TO AVOID THIS, THE HORN MUST BE DISCONNECTED.
Incident date: Dec 1, 2020
TL* THE CONTACT OWNS A 2020 CHRYSLER PACIFICA. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AND IDLING IN A PARKING LOT, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE... Read more
Incident date: Feb 28, 2021
ON A HIGHWAY WHILE ABOUT TO CROSS AN INTERSECTION THE ENGINE JUST SHUTS OFF WHEN TAKING OFF. THE ENGINE HESITATES AND DIES WITH NO CHECK ENGINE LIGHTS OR ANYTHING. TAKING AWAY POWER STEERING AND MAKING IT HARDER TO STOP DUE TO THE ENGINE NOT RUNNING.
Incident date: Feb 28, 2021
ON A HIGHWAY WHILE ABOUT TO CROSS AN INTERSECTION THE ENGINE JUST SHUTS OFF WHEN TAKING OFF. THE ENGINE HESITATES AND DIES WITH NO CHECK ENGINE LIGHTS OR ANYTHING. TAKING AWAY POWER STEERING AND MAKING IT HARDER TO STOP DUE TO THE ENGINE NOT RUNNING.
Incident date: Feb 28, 2021
ON A HIGHWAY WHILE ABOUT TO CROSS AN INTERSECTION THE ENGINE JUST SHUTS OFF WHEN TAKING OFF. THE ENGINE HESITATES AND DIES WITH NO CHECK ENGINE LIGHTS OR ANYTHING. TAKING AWAY POWER STEERING AND MAKING IT HARDER TO STOP DUE TO THE ENGINE NOT RUNNING.
Incident date: Feb 25, 2021
CAR LOOSES POWER AND THEN JOLTS FROM THE BACKEND. IT FEELS LIKE WE HAVE BEEN REAR ENDED. CAR SHUT OFF AT A STOP. HAD TO RESTART. ALL THESE HAVE HAVE HAPPENED OVER 5 TIMES AND WE HAVE ONLY OWNED THE CAR FOR 3 MONTHS. SCARED TO DRIVE THE VEHICLE.
Incident date: Feb 25, 2021
CAR LOOSES POWER AND THEN JOLTS FROM THE BACKEND. IT FEELS LIKE WE HAVE BEEN REAR ENDED. CAR SHUT OFF AT A STOP. HAD TO RESTART. ALL THESE HAVE HAVE HAPPENED OVER 5 TIMES AND WE HAVE ONLY OWNED THE CAR FOR 3 MONTHS. SCARED TO DRIVE THE VEHICLE.
CHRYSLER
TOWN AND COUNTRY
(2012) — UNKNOWN OR OTHER
Feb 28, 2021
Incident date: Feb 25, 2021
VEHICLE WAS FAILING TO START. IT WOULD CRANK, BUT NOT START. OR SOMETIMES WOULD START AND DIE IMMEDIATELY. WE TOOK IT TO A REPAIR SHOP AND SAID NEEDED TO GO TO THE DEALERSHIP TO DIAGNOSE. TOWED IT TO THE DEALERSHIP AND AFTER SEVERAL DAYS WAS TOLD WE NEEDED A NEW TIPM WHICH WOULD BE $1500. INSTEAD WE ORDERED THE TIPM AND PUT IT IN OURSELVES (VERY EASY AND MUCH CHEAPER) BUT IT DID NOT RESOLVE T... Read more
Incident date: Nov 23, 2020
CAR WAS MAKING TERRIBLE NOISE AS IT RAN STATIONED ARE RUNNING SO AFTER HAVING IT LOOKED AT I WAS TOLD IT'S ALL OF MY PULLEIES, THIS CAR HAS LESS THAN 45000 MILES ON IT
Incident date: Nov 23, 2020
CAR WAS MAKING TERRIBLE NOISE AS IT RAN STATIONED ARE RUNNING SO AFTER HAVING IT LOOKED AT I WAS TOLD IT'S ALL OF MY PULLEIES, THIS CAR HAS LESS THAN 45000 MILES ON IT
Incident date: Nov 23, 2020
CAR WAS MAKING TERRIBLE NOISE AS IT RAN STATIONED ARE RUNNING SO AFTER HAVING IT LOOKED AT I WAS TOLD IT'S ALL OF MY PULLEIES, THIS CAR HAS LESS THAN 45000 MILES ON IT
Incident date: Feb 24, 2021
THE SEAT BELT LIGHT IS ON AFTER THE SEAT BELT IS FASTENED KEEP RELAYING A MESSAGE ON THE EVIC SCREEN AS DRIVER SEAT BELT IS UNBUCKLED . SURE THIS WILL CAUSE THE SEAT BELT TO NOT OPERATE PROPERLY DURING A COLLISION. VERY BIG SAFETY CONCERN. DIDN'T NOTICE TILL I STARTED DRIVE DOWN THE ROAD THEN THE EVIC SCREEN MESSAGE MAIL ALERT WAS SAYING DRIVE SEAT BELT UNBUCKLED
Incident date: Feb 26, 2021
FUEL VAPOR WAS LEAKING INTO OUR CAR THROUGH AIR VENTS AND FROM FUEL PUMP ITSELF. IT CAUSED THE CAR TO FAIL AND NOT START. HAD TO REPLACE FUEL PUMP, YET SAME THING KEEPS HAPPENING. NOW GASOLINE LEAKS FROM THE OUTSIDE UNDERNEATH THE CAR (WHEN DRIVING, OR PARKED BUT WITH CAR TURNED OVER) WHERE THE FUEL PUMP IS NON STOP.
Incident date: Feb 26, 2021
DRIVING ON THE HIGHWAY WITH THE CAR ON CRUISE AT ABOUT 60MPH THE RPMS SUDDENLY DROPPED TO ZERO AND THE CAR DECELERATED TO A STOP. WHEN I RESTARTED I WENT ABOUT A QUARTER OF A MILE BEFORE IT TURN OFF AGAIN. THEN ON ATTEMPTING TO TURN OVER AGAIN IT WOULD NOT START. AFTER COOLING DOWN (IN THE TURN LANE OF A BUSY HIGHWAY) FOR ABOUT SIX MINUTES IT FINALLY STARTED AGAIN AND I WAS ABLE TO PULL TO A PARKI... Read more
Incident date: Feb 19, 2021
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE TRYING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. ADDITIONALLY, THE GEAR SHIFTER FAILED TO SHIFT ONCE THE VEHICLE WAS STARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE DRIVING AT SLOW SPEEDS, THE ELECTRIC EMERGENCY BRAKE ENGAGED INADVERTENTLY... Read more
CHRYSLER
TOWN AND COUNTRY
(2015) — ELECTRICAL SYSTEM
Feb 26, 2021
Incident date: Feb 24, 2021
I'VE REPLACED THE BATTERY 3 TIMES IN THE PAST 8 MONTHS. THIS LAST TIME THE BATTERY ALMOST EXPLODED BECAUSE OF THE DRAW ON IT. MY MECHANIC SAYS THERE'S NOTHING WRONG WITH THE VAN AND THE PARTS STORE SAYS THERE'S NOTHING WRONG WITH ANY OF THE 3 BATTERIES THEY SOLD ME. IVE GONE ON LINE AND OTHER PEOPLE COMPLAIN OF A PARASITIC BATTERY DRAIN.. MY VEHICLE WAS IN MY DRIVEWAY EACH TIME WHEN THE BATTERY WA... Read more
Incident date: Feb 22, 2021
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED WHILE STATIONARY, THE VEHICLE STARTED LEAKING AN UNKNOWN FLUID. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER STEW HANSEN DODGE RAM CHRYSLER JEEP FIAT (12103 HICKMAN RD, URBANDALE, IA 50323, (877) 841-4585) WHERE IT WAS DIAGNOSED WITH NEEDING THE OIL FUEL ADAPTOR TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF ... Read more
Incident date: Jan 28, 2021
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED AFTER SHIFTING GEARS FROM REVERSE TO DRIVE, THE REAR BACKUP CAMERA IMAGINE REMAINED ON THE DISPLAY SCREEN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V886000 (BACK OVER PREVENTION, EQUIPMENT)... Read more
Incident date: Jan 28, 2021
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED AFTER SHIFTING GEARS FROM REVERSE TO DRIVE, THE REAR BACKUP CAMERA IMAGINE REMAINED ON THE DISPLAY SCREEN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V886000 (BACK OVER PREVENTION, EQUIPMENT)... Read more
Incident date: Apr 30, 2019
USUALLY WHILE DRIVING SLOW (EX. SLOW ROLL RIGHT HAND TURN, DRIVING THROUGH A PARKING LOT, OR IN STOP AND GO TRAFFIC) LETTING OFF OF THE ACCELERATOR AND UPON USING ACCELERATOR TO START SLOW ACCELERATION THE CAR KICKS UPON ACCELERATION. FEELS LIKE SOMEONE HITS YOU FROM BEHIND. ALSO APPEARS AS THOUGH TRANSMISSION IS TRYING TO FIND A GEAR AND FINALLY ENGAGES WITH A KICK. THIS VEHICLE HAS BEEN AT THE D... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) — ENGINE
Feb 24, 2021
Incident date: Jul 1, 2020
CAR SHUTS OFF WHILE DRIVING AND AT RED LIGHTS FRONT END STRUTS ARE WORE OUT TRANSMISSION SKIPS CAR RPMS GO UP BUT WANT SHIFT 9 CODES
CHRYSLER
TOWN AND COUNTRY
(2016) — POWER TRAIN
Feb 24, 2021
Incident date: Jul 1, 2020
CAR SHUTS OFF WHILE DRIVING AND AT RED LIGHTS FRONT END STRUTS ARE WORE OUT TRANSMISSION SKIPS CAR RPMS GO UP BUT WANT SHIFT 9 CODES
CHRYSLER
TOWN AND COUNTRY
(2016) — SUSPENSION
Feb 24, 2021
Incident date: Jul 1, 2020
CAR SHUTS OFF WHILE DRIVING AND AT RED LIGHTS FRONT END STRUTS ARE WORE OUT TRANSMISSION SKIPS CAR RPMS GO UP BUT WANT SHIFT 9 CODES
CHRYSLER
TOWN AND COUNTRY
(2011) — ELECTRICAL SYSTEM
Feb 23, 2021
Incident date: Feb 23, 2021
2011 CHRYSLER TOWN AND COUNTRY WITH 114,212 MILES. WHILE PARKED, THE CAR ACTS AND SOUNDS LIKE IT WANTS TO, BUT WILL NOT START. TOOK IT TO THE DEALERSHIP AND WAS DIAGNOSED WITH A BAD TIPM (TOTALLY INTEGRATED POWER MODULE) AND FUEL PUMP RELAY. THIS IS A KNOWN ISSUE AND THE SAME ISSUE IN RECALL P54/NHTSA 14V-530 FOR THE DURANGO AND GRAND CHEROKEE LAWSUIT SETTLEMENT BUT FOR SOME REASON THE TOWN AND... Read more
CHRYSLER
TOWN AND COUNTRY
(2011) — FUEL/PROPULSION SYSTEM
Feb 23, 2021
Incident date: Feb 23, 2021
2011 CHRYSLER TOWN AND COUNTRY WITH 114,212 MILES. WHILE PARKED, THE CAR ACTS AND SOUNDS LIKE IT WANTS TO, BUT WILL NOT START. TOOK IT TO THE DEALERSHIP AND WAS DIAGNOSED WITH A BAD TIPM (TOTALLY INTEGRATED POWER MODULE) AND FUEL PUMP RELAY. THIS IS A KNOWN ISSUE AND THE SAME ISSUE IN RECALL P54/NHTSA 14V-530 FOR THE DURANGO AND GRAND CHEROKEE LAWSUIT SETTLEMENT BUT FOR SOME REASON THE TOWN AND... Read more
CHRYSLER
TOWN AND COUNTRY
(2011) — POWER TRAIN
Feb 23, 2021
Incident date: Mar 25, 2019
2011 CHRYSLER TOWN AND COUNTRY WITH 97,983 MILES. WHILE STOPPED AT A TRAFFIC LIGHT, THE TRANSMISSION STOPPED WORKING AND THE VAN WOULD NOT MOVE. WAITED INTO THE NIGHT FOR A TOW TRUCK TO TOW US TO A REPAIR SHOP. THE TRANSMISSION FAILURE IS A KNOWN ISSUE BUT NO RECALL ISSUED FROM CHRYSLER. STUCK WITH A $3,338.92 BILL FOR A NEW TRANSMISSION.
CHRYSLER
TOWN AND COUNTRY
(2012) — SEAT BELTS
Feb 22, 2021
Incident date: Feb 22, 2021
DRIVER'S SEAT BELT THAT IS ANCHORED TO THE SEAT (OR CAR FRAME?) ON THE LEFT SIDE OF DRIVER CAME OUT WHEN DRIVER TURNED TO LOOK OVER SHOULDER. THE SEAT BELT IS INTACT BUT WHATEVER ANCHORS IT TO THE CAR SOMEHOW RELEASED THE SEAT BELT. THE VEHICLE WAS IN MOTION AND ON A CITY STREET AT THE TIME.
CHRYSLER
TOWN AND COUNTRY
(2016) — POWER TRAIN
Feb 22, 2021
Incident date: Feb 21, 2021
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 50 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS PARKED. THE VEHICLE WAS TOWED TO JT'S DODGELAND OF COLUMBIA (190 GREYSTONE BLVD, COLUMBIA, SC 29210) WHERE IT WAS DIAGNOSED AS A HYDRAULIC SHIFT PUMP FAILURE. THE VEHICLE WAS N... Read more
CHRYSLER
TOWN AND COUNTRY
(2016) — ENGINE
Feb 22, 2021
Incident date: Feb 22, 2021
ENGINE OIL FILTER ADAPTER - MOPAR (68105583AF) LEAKS. I HAVE BEEN TOLD BY EVERY MECHANIC IN MY AREA THAT THIS IS A CONSTANT ISSUE WITH THIS TYPE OF VEHICLE AND CURRENTLY NO PARTS AVAILABLE FOR REPAIR.
Incident date: Jan 2, 2021
LOSS OF POWER STEERING INTERMEDIATELY
Incident date: Feb 22, 2021
THE VEHICLE WAS PARKED OUTSIDE. PROBABLE TRANSMISSION ISSUE. THE VEHICLE WAS IN PARK. I STARTED THE VEHICLE USING THE REMOTE START AND THE VEHICLE LURCHED FORWARD SEVERAL INCHES THEN SETTLED BACK WERE IT WAS. THE OUTSIDE TEMPERATURE HAD BEEN +- ZERO FOR SEVERAL DAYS. IT DID NOT REPEAT AFTER BEING WARMED UP. IT HAS NEVER HAPPENED BEFORE. 116,000 MILES.
Incident date: Feb 16, 2021
VEHICLE RANDOMLY STALLS DURING OPERATION. THIS OCCURRED AT AN INTERSTATE INTERSECTION. IT CAN OCCUR AT RANDOM TIMES AND THROWS NO CODE. THIS IS A VERY DANGEROUS DEFECT IN THESE VEHICLES.
Incident date: Feb 16, 2021
VEHICLE RANDOMLY STALLS DURING OPERATION. THIS OCCURRED AT AN INTERSTATE INTERSECTION. IT CAN OCCUR AT RANDOM TIMES AND THROWS NO CODE. THIS IS A VERY DANGEROUS DEFECT IN THESE VEHICLES.
Incident date: Feb 20, 2021
BATTERY AND ALTERNATOR GOOD CAR WON'T START , HAVE LIGHTS AND POWER WON'T TURN OVER UNTIL JUMP
CHRYSLER
TOWN AND COUNTRY
(2015) — SEATS
Feb 21, 2021
Incident date: Feb 19, 2021
WHILE PARKED, ENGINE NOT RUNNING AND UN-OCCUPIED, THE FRONT PASSENGER HEAD REST DEPLOYED. INTERNAL PARKS WERE OBSERVED TO BE BROKEN AND UNABLE TO RETURN THE HEAD REST TO IT'S CLOSED POSITION
CHRYSLER
TOWN AND COUNTRY
(2016) — ELECTRICAL SYSTEM
Feb 20, 2021
Incident date: Feb 1, 2021
DRIVER SIDE SLIDING DOOR IS LOCKED SHUT AND WON'T OPEN
Incident date: Feb 20, 2021
DURING LONG AND SHORT DRIVES VEHICLE RANDOMLY LOCKS THE POWER STEERING. DRIVER THEN HAS TO MANUALLY MANEUVER VEHICLE, WHICH BECAME DIFFICULT FOR DRIVER. HAPPENED MULTIPLE TIMES ON THE INTERSTATE, HAD TO PULL OFF AND THEN STEERING WOULD UNLOCK AND POWER STEERING WOULD COME BACK. FEW MILES IT WOULD DO IT AGAIN.
Incident date: Jan 30, 2021
CAR SUBJECT TO RECALL FOR MALFUNCTIONING REAR CAMERA (VE-2 IS CODE) DURING REPAIR, TOUCHSCREEN RENDERED INOPERABLE. NOW, CAMERA DOESN'T WORK AT ALL, MOST CONTROLS REQUIRE USE OF TOUCH SCREEN WHICH NO LONGER WORKS. CAR HAD NO ISSUE BEFORE RECALL, NO NO BACKUP CAMERA AND REPAIRS ARE EXPECTED TO TAKE AT LEAST 6 WEEKS DUE TO CLAIMED LACK OF PARTS.
Incident date: Jan 30, 2021
CAR SUBJECT TO RECALL FOR MALFUNCTIONING REAR CAMERA (VE-2 IS CODE) DURING REPAIR, TOUCHSCREEN RENDERED INOPERABLE. NOW, CAMERA DOESN'T WORK AT ALL, MOST CONTROLS REQUIRE USE OF TOUCH SCREEN WHICH NO LONGER WORKS. CAR HAD NO ISSUE BEFORE RECALL, NO NO BACKUP CAMERA AND REPAIRS ARE EXPECTED TO TAKE AT LEAST 6 WEEKS DUE TO CLAIMED LACK OF PARTS.