Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
Showing 66,884 complaints for CHRYSLER
Incident date: Nov 27, 2024
Steering wheel feel like it’s get stuck
Incident date: Sep 9, 2025
When driving in longer, gradual curves - the steering wheel "sticks". You can feel it isnt responsive, and you have to apply more pressure than you should to get it out of the "stuck" spot. Which makes the car over correct at times. It has happened dozens of times by now - so wasnt a one time thing. Most recent was a last night.
Incident date: Dec 28, 2024
On December 28, 2024 my family and I were in a crash with our Pacifica van. In a gradual left turn at approximately 40 mph, the van slowly drifted to the right. I slowly corrected to the left with no affect. After slightly more left correct, the van cut hard left and crashed head into a concrete wall on the opposite side of the roadway. The steering correction inputs should not have resulted in su... Read more
Crash
Incident date: Sep 1, 2025
Mine has a looseness feeling yet on inspection everything like tie rod ends are good. Definitely at the 11 o clock position I can get a shudder or shimmy even at low speeds. Despite it feeling loose it’s tracking excellent on the highway like everything is tight. I also get a rattle like the tie rods are loose at speeds below 30. There is no looseness anywhere on inspection. If the wheel is sha... Read more
Incident date: May 15, 2025
The power steering sticks when making a gradual turn which makes it feel like it's not going to straighten back up so overcorrecting is easy if you're not careful. It happens intermittently and the dealer said they were unable to reproduce it but it happens on a regular basis.
Incident date: Dec 23, 2024
During gradual turns, steering will experience a sticking sensation requiring extra effort when trying to return to straight line center while exiting the turn.
Incident date: Sep 1, 2025
The steering on my 2017 Chrysler Pacific sticks at the 11 and 1 position. It cause us over steer while driving down the road or on the interstate. It is very scary.
Incident date: Sep 9, 2025
When turning the steering wheel it will feel like it gets stuck for a split seconds. It happens alot.
Incident date: Jul 25, 2025
The steering wheel gets sticky when making turns and sometimes seems to be stuck when turning the wheel from a turn.
Incident date: May 5, 2019
The vehicle had a recall a few years ago to install updates on the PCM computer for a stalling issue but it was never corrected. The vehicle still stalls on turns and on the highway and inside the Chrysler Dealership but the dealer was not able to identify the issue. It seems that the computer tries to correct the issue but it does not work. This is very dangerous when the vehicle stalls on th... Read more
Incident date: May 5, 2019
The steering gets stuck at the 11 o'clock position. The steering wheel does not respond immediately and is putting me in a dangerous situation and causing many close encounters with the vehicle oversteering in the neighboring lanes on the highway putting me and my family at risk for a major car crash. There was a past recall on the steering where the dealer checked the ground wire but no repair ... Read more
Incident date: Aug 11, 2025
When I’m steering to the right of the highway, my van is hard to steer back onto the roadway.
Crash
Incident date: Aug 30, 2025
The contact owns a 2015 Chrysler 200. The contact stated that while driving at slow speeds, the A/C failed to function as intended. The contact stated that when the A/C failed, the temperature gauge on the vehicle was elevated. The contact parked the vehicle, turned off the engine, and called a tow truck. The vehicle was towed to the residence, and then towed to the dealer. The contact was informe... Read more
Incident date: Aug 4, 2024
The steering wheel sticks when exiting a turn, this can be reproduced on every turn. There is a risk of overcompensating steering if you do not anticipate the steering wheel sticking. There is also a vague spot in the steering when driving in a straight line, the vehicle will drift to one side and when you correct it will drift to the other side. Wheel alignment was checked and tires are in good c... Read more
Incident date: Sep 9, 2025
While turning, my steering wheel will get stuck, sometimes causing me to over correct while trying to fix it. It has been happening for quite some time and seems to be an ongoing issue. It typically occurs when I'm going around a curve, not when I'm doing a complete turn. I am afraid this could cause an accident at some point.
Incident date: Jul 5, 2025
The electric steering has a stiff jerk at random positions when taking a turn. It seems to happen at the 11 o clock and the 1 o clock positions on the wheel. It causes a stiffness when driving on a turn that causes myself to have to jerk the wheel to get it out of the stuck position, which causes the vehicle to jerk and causes panic. It seems to happen every time I drive the van, several times dur... Read more
Incident date: Jul 5, 2025
The electric steering has a stiff jerk at random positions when taking a turn. It seems to happen at the 11 o clock and the 1 o clock positions on the wheel. It causes a stiffness when driving on a turn that causes myself to have to jerk the wheel to get it out of the stuck position, which causes the vehicle to jerk and causes panic. It seems to happen every time I drive the van, several times dur... Read more
Incident date: Jul 9, 2025
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact stated that the transmission slammed into gear while shifting. No warning lights were illuminated. The contact stated that the steering wheel pulled to the left while the contact was attempting to go to the r... Read more
Incident date: Jul 9, 2025
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact stated that the transmission slammed into gear while shifting. No warning lights were illuminated. The contact stated that the steering wheel pulled to the left while the contact was attempting to go to the r... Read more
Incident date: Aug 19, 2025
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and making a turn, the steering wheel was sticking while making the turn, and after making the turn, it required an extra effort to turn the steering wheel. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the ... Read more
Incident date: Aug 8, 2025
Check engine light came on the day after the automatic start/stop light came on. Engine code read cylinder 4 misfire. We switched all the spark plugs and changed the cylinder 4. A couple days later check engine light came back on brought the vechile into Bergstrum. They put in a name brand cylinder 4 plug and spark plug, 2 weeks later the light came back on, same exact issue. They are now claiming... Read more
Incident date: Aug 8, 2025
Check engine light came on the day after the automatic start/stop light came on. Engine code read cylinder 4 misfire. We switched all the spark plugs and changed the cylinder 4. A couple days later check engine light came back on brought the vechile into Bergstrum. They put in a name brand cylinder 4 plug and spark plug, 2 weeks later the light came back on, same exact issue. They are now claiming... Read more
Incident date: Jul 2, 2025
when driving into a left curve the chrysler pacifica minivan at roughly 10:00 on the steering wheel, the steering wheel locks and is very hard to get out of the locked state. in order to clear the locked state I have to jerk the wheel hard back to the right to get it free. I feel that it will eventually either stay locked in that position and cause a head on collision or if overcorrected will caus... Read more
Incident date: Jul 2, 2025
when driving into a left curve the chrysler pacifica minivan at roughly 10:00 on the steering wheel, the steering wheel locks and is very hard to get out of the locked state. in order to clear the locked state I have to jerk the wheel hard back to the right to get it free. I feel that it will eventually either stay locked in that position and cause a head on collision or if overcorrected will caus... Read more
Incident date: Aug 14, 2025
I was driving and all of a sudden I got a warning to stop that the engine was going to shut off. I got off to the side of the road and it shut down. I had it towed to the garage. The next day they ran tests. The batteries were both new and they tested fine. Alternator tested fine. Since then it’s happened two more times and the dealer is telling me that all the tests are fine. That Chrysler wo... Read more
Incident date: Aug 14, 2025
I was driving and all of a sudden I got a warning to stop that the engine was going to shut off. I got off to the side of the road and it shut down. I had it towed to the garage. The next day they ran tests. The batteries were both new and they tested fine. Alternator tested fine. Since then it’s happened two more times and the dealer is telling me that all the tests are fine. That Chrysler wo... Read more
Incident date: Sep 1, 2023
The contact owns a 2018 Chrysler Pacific. The contact stated that while driving at various speeds and making slight turns in either direction, the steering wheel became sticky while attempting to return the steering wheel to center. The vehicle was taken to the local dealer, who replaced the steering rack, but approximately two years late,r the failure reoccurred. The manufacturer was not notified... Read more
Incident date: Jan 1, 2023
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving approximately 40-75 MPH, the steering wheel partially locked up. The contact used extra force to correct the failure. The failure had occurred while the steering was turned at a certain angle. The steering wheel was sticking while turning at the 10 o’clock or 2 o’clock positions. There were no warning lights illum... Read more
Incident date: Dec 1, 2023
Steering feels like it sticks when going around curves. Has been happening since we bought the van
Incident date: Oct 1, 2020
I took my vehicle to the Chrysler dealership to have it check out because I noticed a hard shift when taking off when accelerating in first gear but they told me they couldn’t duplicate the issues because their wasn’t a check engine light on I’ve explained to them what I was feeling so they had me drive the vehicle with one of their technician and he seen exactly what I was talking about but... Read more
Incident date: Sep 1, 2022
Steering wheel gets stuck in place when making wide turns and especially curves on winding roads. You have to jerk steering wheel out of what feels like a locked/stuck position. Power steering light (lamp) comes on with noise but immediately turns off. Power steering light has been coming on and off inconsistently starting in 2023. I have many videos/pictures of light on. It has never stayed on fo... Read more
Incident date: Sep 1, 2022
Steering wheel gets stuck in place when making wide turns and especially curves on winding roads. You have to jerk steering wheel out of what feels like a locked/stuck position. Power steering light (lamp) comes on with noise but immediately turns off. Power steering light has been coming on and off inconsistently starting in 2023. I have many videos/pictures of light on. It has never stayed on fo... Read more
Incident date: Jul 1, 2025
The contact’s employer owns a 2018 Chrysler Pacifica. The contact stated that while driving on several occasions at undisclosed speeds and making a turn, the steering wheel became stiff and required extra effort to return the steering wheel to the center. There were no warning lights or messages available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failur... Read more
Incident date: Aug 25, 2025
Today I learned that there is an open investigation pertaining to the steering on my model of vehicle. What I orginally throught to be "normal" for the vehicle I now believe could be an issue. Since I have owned this van there have been numerous random times where I have been driving and it feels like my steeling wheel gots stuck in position and required extra effort to move it. It has always been... Read more
Incident date: Jul 9, 2025
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds and turning, the steering wheel was sticky and failed to return to center automatically. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: PE25009 (Steering). The manufacturer... Read more
Incident date: Sep 9, 2025
Steering has jerking sensation at higher speeds going around turns. Causing me to almost overcorrect. Safety of my children involved.
Incident date: Jul 2, 2025
The transmission is starting to jerk and make hard abrupt transitions from gears
Incident date: Aug 4, 2025
There is a sticking of the steering wheel when I have a slow turn to the right or I am on a gradual curve to the right. The steering wheel "locks" temporarily and I have to tug to the left to get it to move back to the center position. I took note of an NTHSA warning about 2018/19 Pacifica models having this issue and I wanted to report that my model is having the same issue. We purchased the v... Read more
Incident date: Sep 9, 2022
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and turning in either direction, the steering wheel became difficult to return to center. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the f... Read more
Incident date: Sep 1, 2023
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed and making a left turn, the steering wheel became stuck. The contact had the pull the steering wheel to correct the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximat... Read more
Incident date: Aug 15, 2024
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving on several occasions at various speeds, and turning the steering wheel to the right, the steering wheel became stiff, and the contact had to forcefully maneuver the steering wheel to correct the failure. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the power steering sys... Read more
Incident date: Feb 9, 2025
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and making a slight turn in either direction, the steering wheel had become sticky and failed to return to center. During the failure, the driver forcefully turned the steering wheel back to center. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified o... Read more
Incident date: Jul 1, 2025
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds and making a slight right turn, the steering wheel became sticky and failed to return to center as designed. The driver had to forcefully turn the steering wheel back to center. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The fa... Read more
Incident date: Jul 23, 2025
Power steering issue when turning, if felt that the front wheels got stuck and then over corrected when I accelerated.
Incident date: May 15, 2025
The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at higher speeds, the steering wheel failed to return to center after making a turn to the left or the right. No warning light was illuminated. The vehicle was taken to a local independent mechanic for a diagnostic test; however, the cause of the failure was not determined. The local dealer was not contacted. The vehi... Read more
Incident date: Jun 15, 2025
The contact owns a 2017 Chrysler Pacifica. The contact stated that occasionally, while driving at various speeds, the steering wheel failed to return to center after a turn to the left or the right. No warning light was illuminated. The contact scanned the vehicle; however, no error codes were retrieved. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture... Read more
Incident date: Sep 4, 2025
Report is related to the probe into a sticking sensation on gradual turns. Particularly when at the 1 and 11 o clock position.
Incident date: Sep 29, 2023
Power Steering seems to have outages.
Incident date: Oct 1, 2024
Power steering is sticking. This requires me to use additional force and thereby resulting in over correction. This has caused unintentional swerving into the adjacent lane nearly hitting other vehicles. Seems to be intermittent, but this has happened on numerous occasions. I see there is a currently an investigation into this matter and want you to be aware this is happening on 2019 vehicles a... Read more
Incident date: Aug 31, 2024
Steering exhibits a sticking sensation on gradual right or left turns, like while driving along a wide sweeping cu4ve on a road. The steering hangs and does not return to center, and I have to pull it back to center.