Consumer Safety Complaints

Incident date: Oct 2, 2025

While driving, the Pacifica lost all engine power in the middle of an intersection while traveling at 34 mph. All the dash lights blinked and sounded alerts. The car then showed U1267 and U0416 diagnostic codes.

Incident date: Oct 2, 2025

While driving, the Pacifica lost all engine power in the middle of an intersection while traveling at 34 mph. All the dash lights blinked and sounded alerts. The car then showed U1267 and U0416 diagnostic codes.

Incident date: Jun 1, 2025

Back-Up camera/alert system fails frequently. Yes, I can make it available for inspection. Safety concern is obvious Problem has not been reproduced or confirmed No inspection has been performed No prior warning.

Incident date: Jun 1, 2025

Back-Up camera/alert system fails frequently. Yes, I can make it available for inspection. Safety concern is obvious Problem has not been reproduced or confirmed No inspection has been performed No prior warning.

Incident date: Oct 3, 2025

Steering seems to stick momentarily during turns. Especially on ramps.

Incident date: Oct 2, 2025

My 2017 Chrysler Pacifica shuts down while in driving

Incident date: Oct 2, 2025

My 2017 Chrysler Pacifica is shutting off while driving need to be repaired

Incident date: Sep 15, 2025

Hi My name is [XXX] I am submitting this form because on [XXX] My 2015 Chyler caught on fire on [XXX] in vidalia Louisiana I was leaving from where I live in Ferriday Louisiana that’s probably 10 minutes from where I Live I only had the car for 5 years I paid 22000 dollars for that car and every since I had that car I had problems I bought it from a deal ship in woodville Mississippi from a car... Read more

Fire

Incident date: Sep 15, 2025

Hi My name is [XXX] I am submitting this form because on [XXX] My 2015 Chyler caught on fire on [XXX] in vidalia Louisiana I was leaving from where I live in Ferriday Louisiana that’s probably 10 minutes from where I Live I only had the car for 5 years I paid 22000 dollars for that car and every since I had that car I had problems I bought it from a deal ship in woodville Mississippi from a car... Read more

Fire

Incident date: Oct 2, 2025

My 2016 T & C was parked on an incline when about 5 minutes after I exited the vehicle, it began to roll backwards. Van was in park and off. It rolled back and hit a church sign which stopped it from going over a steep bank and into traffic on Route 29 near Gretna, Va. Extensive damage to sign as well as probably total loss of my van. This happened on 10/2/2025 at 11:00 AM

Crash

Incident date: Oct 3, 2025

Hello, I am worried about the problem that persists for more than 5 years that the car is in my possession, my 2005 Chrysler 300c, it is always the same problem when I fill the fuel tank, the car does not want to start, I have to wait at least 10 minutes at the pump trying several times to start it again, this occurs at an intersection, at a traffic light, and even while in traffic, endangering my... Read more

Incident date: Sep 13, 2025

While driving down the 70 mph interstate my steering went out and I had 5 people in my van. There was no warning or other symptoms of the problem prior to the failure. My sister [XXX] and my mother who is [XXX] was stranded on the interstate with traffic speeding by at a high rate of speed. We had the vehicle towed to the dealership and they reported the power steering rack failed and it will cost... Read more

Incident date: Jul 8, 2025

While driving at a steady 65 mph, I suddenly lost power steering, which severely reduced my ability to steer the vehicle. I was able to safely brake and pull over. After turning the car off for a few minutes, steering function returned to normal. A few hours later, during a second drive at approximately 35 mph, I experienced the same issue again while turning onto my street. The steering wheel bec... Read more

Incident date: Jul 8, 2025

While driving at a steady 65 mph, I suddenly lost power steering, which severely reduced my ability to steer the vehicle. I was able to safely brake and pull over. After turning the car off for a few minutes, steering function returned to normal. A few hours later, during a second drive at approximately 35 mph, I experienced the same issue again while turning onto my street. The steering wheel bec... Read more

Incident date: Oct 2, 2025

While driving, the vehicle suddenly shut down completely. All systems lost power: No lights Steering wheel locked/stuck Hazard lights were non-functional After approximately 2 minutes, the vehicle was able to restart, but an error message appeared: "ECU needs service" I then drove for about 2 minutes and parked. After stopping the engine and waiting for about 5 minutes, I restarted the vehic... Read more

Incident date: Sep 22, 2025

Vehicle lost all internal communications while driving. During this incident propulsion was lost, turn signals, hazards, power brakes, power steering, all electronics except speedometer failed. I was unable to put indicators on during this incident outting others at risk. It appears hazards and turn signals are CAN communication which is absolutely insane and a severe design flaw.

Incident date: Sep 22, 2025

Vehicle lost all internal communications while driving. During this incident propulsion was lost, turn signals, hazards, power brakes, power steering, all electronics except speedometer failed. I was unable to put indicators on during this incident outting others at risk. It appears hazards and turn signals are CAN communication which is absolutely insane and a severe design flaw.

Incident date: Sep 22, 2025

Vehicle lost all internal communications while driving. During this incident propulsion was lost, turn signals, hazards, power brakes, power steering, all electronics except speedometer failed. I was unable to put indicators on during this incident outting others at risk. It appears hazards and turn signals are CAN communication which is absolutely insane and a severe design flaw.

Incident date: Sep 10, 2025

My car keeps draining my battery. Just bought brand new batteries from Less Schwab and they are both failed! The auto shop did a draw test and says the car isn't drawing power. But it's drawing power somewhere. I found 2 videos saying there's issues with the sliding door wiring corroding? Still working snd causing issues. So I'm going to test it out myself. Super frustrating. Had to buy new batter... Read more

Incident date: Apr 20, 2025

The vehicle experienced multiple incidents of sudden power loss while driving.

Incident date: Apr 20, 2025

The vehicle experienced multiple incidents of sudden power loss while driving.

Incident date: Oct 1, 2025

The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the driver's seat headrest exploded. No warning lights were illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately... Read more

Incident date: Sep 30, 2025

This van was converted by FR Conversion that is a ADA van outfitter, the rear ramp install covers the factory emergency release switch. The rear lift gate would not work automatically and there was no way to reach factory install emergency release trapping the client in the van. When buying a van they state this is a "add on" and not standard in their build outs. FMVSS 401does not cover vans, nor ... Read more

Incident date: Sep 30, 2025

The contact owns a 2019 Chrysler Pacifica. The contact stated that the message “Engine would Shutoff Soon” was displayed. The START/STOP, engine, Forward Collision Avoidance, and 4WD warning lights were illuminated. The contact stated that the power steering functionality had become inoperable. The vehicle had stalled on several occasions. The contact related the failure to NHTSA Campaign Numb... Read more

Incident date: Sep 30, 2025

Steering sticks especially when going around turns. This is an inconsistent issue, and the car does not self-correct steering as normal and needs to be pulled back to neutral. There are no lights or warnings that this is going to happen. The car has been taken to a dealer who simply drove it around the block and said it is fine. It is not fine and if something happens to my elderly parents driving... Read more

Incident date: Aug 14, 2024

The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the driver's side sliding door failed to function as intended. The contact stated that the alarm activated, and the sliding door seemed as if it would open independently. The contact stated that the failure was persistent and occurred more often during the warmer weather. The vehicle w... Read more

Incident date: Sep 25, 2025

Power steering light came on immediately lost the ability to steer vehicle had to be towed in was told it was a battery issue and that was replaced picked the vehicle up the next day. It left me stranded yet again, took it back to the shop and now being told that the five year-old vehicle Needs an entire power steering rack not safe to drive.

Incident date: Sep 29, 2025

Absolutely, [XXX] — here’s a more natural, human-sounding version of your NHTSA report draft: --- Vehicle Issue Report: Chrysler Pacifica I’m reporting ongoing issues with my Chrysler Pacifica that I believe could be safety-related: Clunking Sound: The vehicle makes a clunking noise when shifting gears. Steering Stickiness: The steering doesn’t always respond smoothly — it occasion... Read more

Incident date: Sep 29, 2025

Absolutely, [XXX] — here’s a more natural, human-sounding version of your NHTSA report draft: --- Vehicle Issue Report: Chrysler Pacifica I’m reporting ongoing issues with my Chrysler Pacifica that I believe could be safety-related: Clunking Sound: The vehicle makes a clunking noise when shifting gears. Steering Stickiness: The steering doesn’t always respond smoothly — it occasion... Read more

Incident date: Sep 28, 2025

The contact's mother owns a 2026 Chrysler Pacifica. The contact stated that while his mother was driving 30-35 MPH on a well-maintained road, the front passenger's side of the vehicle suddenly lowered, and the driver lost control of the steering wheel, causing the rear passenger's side of the vehicle to strike a curb, and the vehicle was pushed towards the left, near oncoming traffic. The contact ... Read more

Incident date: Oct 3, 2024

I own a 2020 Chrysler Pacifica (VIN: [XXX] ) with approximately 60,000 miles. In October 2024, corrosion began appearing on the sliding doors. Despite proper care (garage kept, washed and waxed monthly), the bubbling and corrosion worsened significantly over 11 months. Photos are timestamped and show clear progression. Two independent body shops confirmed this is premature aluminum corrosion and ... Read more

Incident date: Sep 26, 2025

The engine failed at 104,000 miles despite proper maintenance. The vehicle is used by my wife and three children, and the engine unexpectedly experienced a head gasket failure while on the highway, with no prior warning except for a known issue acknowledged by Chrysler. I am now faced with the costly repair of replacing the engine. As a family relying on this vehicle for daily needs, including sch... Read more

Incident date: Aug 31, 2025

Blown Head Gasket (Cylinder 3 Misfire) After having 2018 Chrysler Pacifica Touring L serviced at Chrysler Dealership, technicians found small leak coming from Oil/Coolant Filter housing unit. Part was replaced and few days later vehicle had a misfire and had flashing Check Engine Light (CEL). Car was towed to dealership, technicians said code seen was P0303 (Cylinder 3 Misfire). Tech, replaced Ign... Read more

Incident date: Aug 14, 2025

Took vehicle to Chrysler Dealership on May 24, 2025 for issues one being the powersteering. For a little over a month, noticed steering sticks at 11 o'clock and the 1 o'clock. Chrysler confirmed. I have uploaded the report they sent. I know there is an ongoing investigation and would like to provide my vehicle in that report. I would also greatly appreciate a response if and when there will be a... Read more

Incident date: Mar 1, 2025

The contact owns a 2013 Chrysler 200. The contact stated that while driving at 35 MPH, the front driver’s and front passenger’s side headrests deployed without warning. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was taken to a dealer where the contact was informed that the headrest needed to be replaced out ... Read more

Incident date: Mar 1, 2025

The contact owns a 2013 Chrysler 200. The contact stated that while driving at 35 MPH, the front driver’s and front passenger’s side headrests deployed without warning. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was taken to a dealer where the contact was informed that the headrest needed to be replaced out ... Read more

Incident date: Aug 10, 2024

My 2018 Chrysler Pacifica has ongoing electrical problems that match the same symptoms described in existing recalls, but my VIN is not included in those campaigns. The issues began around 08/30/22. The vehicle has experienced stalling, electrical shutdown, dashboard warning lights, loss of power steering issues, failure of the start-stop system, dead batteries, loud creaking, popping, squeaking n... Read more

Incident date: Aug 10, 2024

My 2018 Chrysler Pacifica has ongoing electrical problems that match the same symptoms described in existing recalls, but my VIN is not included in those campaigns. The issues began around 08/30/22. The vehicle has experienced stalling, electrical shutdown, dashboard warning lights, loss of power steering issues, failure of the start-stop system, dead batteries, loud creaking, popping, squeaking n... Read more

Incident date: Aug 10, 2024

My 2018 Chrysler Pacifica has ongoing electrical problems that match the same symptoms described in existing recalls, but my VIN is not included in those campaigns. The issues began around 08/30/22. The vehicle has experienced stalling, electrical shutdown, dashboard warning lights, loss of power steering issues, failure of the start-stop system, dead batteries, loud creaking, popping, squeaking n... Read more

Incident date: Sep 25, 2023

The contact owns a 2018 Chrysler Pacifica. The contact stated that the sliding doors failed to close as intended and unintendedly open after being closed. The vehicle was taken to the dealer, where the contact was informed that there was a related software update available to correct the failure. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The fa... Read more

Incident date: Sep 25, 2023

The contact owns a 2018 Chrysler Pacifica. The contact stated that the sliding doors failed to close as intended and unintendedly open after being closed. The vehicle was taken to the dealer, where the contact was informed that there was a related software update available to correct the failure. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The fa... Read more

Incident date: Sep 8, 2025

The contact owns a 2017 Chrysler Pacifica. The vehicle was modified for wheelchair accessibility. The contact stated that while driving at 45 MPH, the vehicle started rocking abnormally. The contact stated that further down the road, the vehicle drove over imperfections in the roadway and started rocking excessively. The contact stated that the body of the vehicle was rocking on the frame. There w... Read more

Incident date: Sep 8, 2025

The contact owns a 2017 Chrysler Pacifica. The vehicle was modified for wheelchair accessibility. The contact stated that while driving at 45 MPH, the vehicle started rocking abnormally. The contact stated that further down the road, the vehicle drove over imperfections in the roadway and started rocking excessively. The contact stated that the body of the vehicle was rocking on the frame. There w... Read more

Incident date: Sep 18, 2025

Problem: Steering wheel sticking in turns. I own a 2018 Chrysler Pacifica. The issue am facing with my car is that the steering wheel is sticking while trying to turn. This issue seems to be happening to so many Chrysler Pacifica owners.

Incident date: May 8, 2025

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags). The contact called a local dealer and the manufacturer for information on parts availability but was advised that another letter indicating when the parts were available would be sent. The contact stated that the manufacturer had exceeded a reasonable amount of time for the ... Read more

Incident date: Sep 25, 2025

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was ... Read more

Incident date: Aug 1, 2025

Steering sticks or drags at 11:00 and 1:00. Will not return to center all the time. It is a safety factor. It has not been confirmed by a dealer. Said would be 2 weeks before they could make an appoint. No inspection of any kind. It happens every time I drive it.

Incident date: Jul 1, 2025

I have owned 2 chrysler town and countrys over the past 9 years, a 2010 and a 2016. The rear sliding door has locked up and doesn't allow the door to open. It happened to the 2010 so I decided to get a newer one and now the same thing has happened to the 2016. The 2016 also has a driver window problem where the regularactor breaks and has to be replaced. I have replaced it 4 times in the past ... Read more

Incident date: Sep 12, 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at a slow speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. Additionally, the steering wheel seized. The message “No Letter D” or “P for Park”, was displayed and flashing on the instrument panel. The contact was able to coast to the side of the... Read more

Incident date: Sep 12, 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at a slow speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. Additionally, the steering wheel seized. The message “No Letter D” or “P for Park”, was displayed and flashing on the instrument panel. The contact was able to coast to the side of the... Read more