Consumer Safety Complaints

Incident date: Mar 16, 2026

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact h... Read more

Incident date: Mar 16, 2026

The colling system is not working properly and damage the engine

Incident date: Jun 17, 2020

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai... Read more

Incident date: Feb 27, 2026

Request for Investigation: Volkswagen is intentionally ignoring a widespread GPS/SOS module failure and leaving thousands of battery fire hazards on the road, while its dealers exploit safety service visits to extort customers. I urge the NHTSA to launch a formal investigation into VW’s failure to recall the defective GPS modules and their systemic practice of offering cash settlements to suppre... Read more

Incident date: Apr 29, 2023

The power steering torque sensor went out. It was recalled, the repair was made, but the part is failing again. It is creating a safety issue. Ford won't re-repair. The part they put in is failing again. It has been less than 15 years since they put in the recalled part.

Incident date: Mar 3, 2026

The dash board showed the (A)auto start stop amd the (P) parking brake after hitting a puddle in rain. I brought the vehicle into the dealership for service on 4/18/2025 . They replaced the right rear caliper and EPB actuator and it temporarily fixed it. The lights still came on but would go off in rainy conditions. They came back on and didn’t go off so I brought it back to the dealership in ag... Read more

Incident date: Mar 11, 2026

When using the turn signal, the blind-spot camera view is blocked by an on-screen steering wheel control popup, which cannot be minimized and only disappears after an extended amount of time. This popup automatically appears after a door has been opened as well as if/when the control button on the steering wheel is engaged intentionally and/or unintentionally. This obstructs my view of the blind-s... Read more

Incident date: Jan 21, 2026

My 2023 GMC Sierra has 60,571 miles for a while now while driving the transmission slips and slams into gears. Recently driving with my kids in the car on highway going 70mph the back brakes locked up multiple times, so scary and dangerous while driving. I now currently have a code P-0747 in the system.

Incident date: Feb 9, 2026

I purchased a 2026 Toyota Camry SE in November 2025. The hybrid battery has stop working several times also the steering system has failed as well. I am told the hybrid battery is defective. Toyota the Manufacture has refused to replace it. I am afraid for my safety.

Incident date: Dec 20, 2025

I got into the car and started it up. Put in reverse car shuts off. Re started and put in reverse. Was able to drive out of apartment parking lot then no power to speed and car was a little jerky and on dashboard it said warning malfunction see owners manual with a few pictures on dashboard

Incident date: Mar 16, 2026

The vehicle is experiencing multiple system malfunctions involving engine performance and electrical components. Symptoms include engine trembling at idle, abnormal ticking and hissing noises, and the vehicle pulling while driving. An independent diagnostic scan performed within 24 hours of purchase identified more than twenty fault codes. The vehicle is available for inspection upon request. The... Read more

Incident date: Mar 16, 2026

My car has had 1 or all 4 of the outside door latches fail for 3-4 times now over its lifetime. Only under warranty for 10 years or 100k miles. Very expensive repair, at $1500 for 1 latch, or $5500 for all 4. This is almost the value of the whole car now. This happens to ALL Lincoln Continentals and is very infamous & common for them & should be a lifetime recall warranty item for safety. Also, ... Read more

Incident date: Mar 16, 2026

My car has had 1 or all 4 of the outside door latches fail for 3-4 times now over its lifetime. Only under warranty for 10 years or 100k miles. Very expensive repair, at $1500 for 1 latch, or $5500 for all 4. This is almost the value of the whole car now. This happens to ALL Lincoln Continentals and is very infamous & common for them & should be a lifetime recall warranty item for safety. Also, ... Read more

Incident date: Mar 16, 2026

Safety defect P1326 code is a known indicator of rod bearing wear. When it triggered, the vehicle immediately went into Limp Mode, creating a significant safety hazard. The behavior aligns with the documented defect affecting NU GDI Engines and is not consistent with normal Engine wear. I have confirmed the KSDS software update was performed. I have taken the vehicle to Clay Cooley Kia of Plano... Read more

Incident date: Nov 1, 2025

Date/time of incident 03-16-2026 18:09-18:17 * Faulting component: Infotainment screen (screen to the right of gauge cluster) * Incident: While backing out of a parking spot and utilizing the cameras to watch my surroundings, the infotainment screen became unresponsive and began flashing between visual noise similar to 'snow' on old broadcast television, primary colored jagged/blocky artifacts, an... Read more

Incident date: Nov 1, 2025

Date/time of incident 03-16-2026 18:09-18:17 * Faulting component: Infotainment screen (screen to the right of gauge cluster) * Incident: While backing out of a parking spot and utilizing the cameras to watch my surroundings, the infotainment screen became unresponsive and began flashing between visual noise similar to 'snow' on old broadcast television, primary colored jagged/blocky artifacts, an... Read more

Incident date: Nov 1, 2025

Date/time of incident 03-16-2026 18:09-18:17 * Faulting component: Infotainment screen (screen to the right of gauge cluster) * Incident: While backing out of a parking spot and utilizing the cameras to watch my surroundings, the infotainment screen became unresponsive and began flashing between visual noise similar to 'snow' on old broadcast television, primary colored jagged/blocky artifacts, an... Read more

Incident date: May 30, 2025

On 10/29/25 I brought the vehicle in to Richard Lucas Chevrolet due to the alert from my insurance co that there was a recall with parking brake system. The dealership checked the car and told me they had to order the part that was needed due to the recall. Prior I also made the dealer aware that the car had recently stalled on me in the middle of the street, I was told by the dealership that this... Read more

Crash 1 injured

Incident date: May 30, 2025

On 10/29/25 I brought the vehicle in to Richard Lucas Chevrolet due to the alert from my insurance co that there was a recall with parking brake system. The dealership checked the car and told me they had to order the part that was needed due to the recall. Prior I also made the dealer aware that the car had recently stalled on me in the middle of the street, I was told by the dealership that this... Read more

Crash 1 injured

Incident date: May 30, 2025

On 10/29/25 I brought the vehicle in to Richard Lucas Chevrolet due to the alert from my insurance co that there was a recall with parking brake system. The dealership checked the car and told me they had to order the part that was needed due to the recall. Prior I also made the dealer aware that the car had recently stalled on me in the middle of the street, I was told by the dealership that this... Read more

Crash 1 injured

Incident date: Jan 2, 2026

1. Vehicle Purchase I purchased a 2020 Lincoln Nautilus Reserve from Carvana on February 2, 2026. The vehicle was delivered to me on February 8, 2026. The vehicle was represented as inspected and safe to drive. Within 20 days of ownership, the vehicle experienced a serious mechanical failure involving the wheel assembly. 2. Major Safety Failure While driving, the wheel assembly failed due to damag... Read more

Crash 1 injured

Incident date: Aug 23, 2025

Brandon Hyundai sold me this vehicle with an active stop sale. On February 20, 2026, I purchased a 2025 Hyundai Palisade from the dealership. After taking delivery of the vehicle, I discovered that the VIN associated with the vehicle was subject to an active manufacturer stop-sale related to a safety recall for which no remedy was available at the time of delivery. This critical information was no... Read more

Incident date: Mar 16, 2026

The paint keeps chipping off the nose of the hood as well as areas above the doors. I have had it repainted one time and it is chipping off again.

Incident date: Dec 3, 2025

The windshield wiper system has malfunctioned and appears to have an electrical issue. The wipers only activate on the highest speed setting and cannot be reduced to lower speeds unless the system is completely turned off. At times, the wipers also fail to activate entirely when the control switch is engaged. This malfunction creates a safety hazard because the windshield wipers may not operate w... Read more

Incident date: Jan 22, 2026

The rear passenger door actuators have both failed. The rear hatch will not unlock using the touch button. We just received notice that our transmission/transfer case needs replacing. $13K for this.

Incident date: Oct 30, 2025

Rear‑view camera intermittently fails to provide a usable image when shifting into reverse. Symptoms include delayed activation, black screen, frozen frame, or extremely choppy video. This results in intermittent loss of rear visibility and does not comply with FMVSS 111. The defect has persisted for several years despite multiple Polestar software updates and multiple NHTSA recall campaigns int... Read more

Incident date: Oct 30, 2025

While traveling at approximately 80 mph on the highway, my vehicle suddenly lost all response to the accelerator pedal. Despite continued pressure on the gas, the vehicle rapidly decelerated to approximately 40 mph on its own. There were no warning lights, unusual noises, or physical indicators of a problem before, during, or after the event. I was able to safely navigate the vehicle off the highw... Read more

Incident date: Feb 21, 2026

Battery Management System completely exhausting the 12V battery resulting in the car acting as if it has no power. When this happens, you can't unlock the door or open the trunk. On two separate occasions, I have encountered a complete loss of power in my Sonata Hybrid, preventing me from unlocking the trunk or doors upon returning from extended trips. The first incident occurred after a ten-day... Read more

Incident date: Mar 13, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while in reverse(R), the back over prevention camera malfunctioned and displayed a solid black image or a distorted image. The contact stated that the failure created a visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informe... Read more

Incident date: Mar 16, 2026

The contact owns a 2025 Volvo EX90. The contact stated that while using the house charger, the breaker tripped. The check connection message was displayed. The vehicle failed to charge at the residence. The vehicle was later taken to the local dealer, who was unable to charge the vehicle. The contact eventually used a standalone charging system to charge the vehicle. The vehicle was taken to anoth... Read more

Incident date: Mar 3, 2025

Loss of power, and knocking from the engine while driving. Check brake system, check srs, check parking brake and check engine light flashing came on at the same time. The problem has been reproduced at a mechanics shop and has been determined that cylinder 6 is dead.

Incident date: Mar 16, 2026

We purchased a 2023 Mercedes EQB (EV) 2 years ago. The car is part of a recall in which we are advised to not park near other cars and not charge at home. Thus making the car essentially not useable unless we take the risk. We are driving it, knowing that we could catch fire. We are parking it and charging it in our garage, knowing it could catch fire. We have no choice as Mercedes has not offered... Read more

Incident date: Mar 5, 2026

The contact owns a 2018 Ram 2500 equipped with Michelin Tires, Tire Line: LTX MS2, Tire Size: 245/75/R17, DOT Number: [XXX]. The contact stated that while driving at an undisclosed speed, the low-pressure tire warning light illuminated, indicating that the passenger’s side rear tire pressure was low. The contact pulled over and inflated the rear passenger’s side tire, but the warning light ill... Read more

Incident date: Mar 11, 2026

Odometer Fraud. The contact owns a 2014 Honda Pilot. The contact discovered a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 176,362. The vehicle became disabled two weeks after purchase, and was taken to an independent mechanic, where it was discovered that the mileage was 176,629. The mileage was verified by a Carfax Report.

Incident date: Mar 8, 2026

The contact owned a 2025 Porsche Cayenne E-Hybrid Coupe. The contact stated that while driving at an undisclosed speed, the automatic emergency braking system inadvertently deactivated. The automatic emergency braking system and passenger air bag warning lights were illuminated. Additionally, the suspension started lowering. The vehicle was taken to the dealer; however, the dealer was unable to du... Read more

Incident date: Mar 16, 2026

The vehicle developed an exhaust leak caused by both weld points on the front exhaust pipe breaking. A dealership inspected the vehicle and confirmed that the exhaust welds had failed, creating a hole in the exhaust pipe and triggering a P0420 catalyst efficiency code. The failure occurred at approximately 31,500 miles. The exhaust leak caused increased exhaust noise and emissions warning codes. ... Read more

Incident date: Mar 16, 2026

The vehicle developed an exhaust leak caused by both weld points on the front exhaust pipe breaking. A dealership inspected the vehicle and confirmed that the exhaust welds had failed, creating a hole in the exhaust pipe and triggering a P0420 catalyst efficiency code. The failure occurred at approximately 31,500 miles. The exhaust leak caused increased exhaust noise and emissions warning codes. ... Read more

Incident date: Mar 16, 2026

While driving my 2022 GMC Yukon with approximately 150,000 miles, the engine suddenly began running rough and I immediately pulled over. The vehicle had to be towed to the dealership. The dealer diagnosed a collapsed lifter and camshaft damage and recommended full engine replacement at a cost of about $9,450. The vehicle had no prior engine issues and most miles are highway miles. Sudden engine fa... Read more

Incident date: Mar 16, 2026

While driving my 2022 GMC Yukon with approximately 150,000 miles, the engine suddenly began running rough and I immediately pulled over. The vehicle had to be towed to the dealership. The dealer diagnosed a collapsed lifter and camshaft damage and recommended full engine replacement at a cost of about $9,450. The vehicle had no prior engine issues and most miles are highway miles. Sudden engine fa... Read more

Incident date: Mar 16, 2026

The component that is failing in my vehicle is the engine, specifically the 1.5L EcoBoost engine short block, which is experiencing coolant intrusion into the cylinders. This defect causes misfires, rough running, loss of coolant without visible leaks, and can lead to catastrophic engine failure. The car and all its components are available for inspection upon request. My safety, my child's safet... Read more

Incident date: Mar 1, 2026

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle lost automotive power. An unknown warning light was illuminated. The vehicle was taken to a local dealer, where it was determined that the... Read more

Incident date: Mar 14, 2026

The contact owns a 2011 Honda CR-Z. The contact stated that while the vehicle was parked, the trunk was opened and the windshield unexpectedly shattered. There was no impact to the windshield to cause the failure. The vehicle was not taken to be inspected or repaired. The manufacturer was informed of the failure. The failure mileage was 155,000.

Incident date: Mar 14, 2026

"Manufacturer Recall 25TB12 (NHTSA Recall Number 25V668) was issued 5 months ago (Oct 2025). Recall Status: Recall Incomplete, remedy not yet available. Summary: The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing t... Read more

Incident date: Mar 14, 2026

The contact owns a 2025 BMW X5. The contact stated that while reversing, the back-over prevention camera display audio system failed to function as intended. The back-over prevention camera audio alert failed to beep when the vehicle was close to other vehicles or objects. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that a computer test was perf... Read more

Incident date: Mar 6, 2026

complete power steering failure upon starting the truck-truck is very difficult to steer warning lamp appeared in dash immediately cruise control doesnt always come on without smacking the backside of button on steering wheel

Incident date: Mar 13, 2026

Odometer Fraud. The contact attempted to purchase a 2020 GMC Sierra 1500. The contact discovered a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 75,000. At the time of registration, the Carfax Report indicated that the mileage was 175,000.

Incident date: Mar 13, 2026

What component or system failed or malfunctioned? The LED Driver Module and Headlamp Control Module (HCM) software. Specifically, the C-Clamp Daytime Running Lamps (DRL) / Parking Lamps have failed to illuminate or are flickering. The vehicle is available for inspection. How was your safety or the safety of others put at risk? The failure of the parking lamps reduces the vehicle’s visibility to ... Read more

Incident date: Mar 13, 2026

The contact owns a 2024 Lincoln Corsair. The contact stated that unknown parts fell of the vehicle and were replaced by dealer, the contact was informed of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was... Read more

Incident date: Mar 11, 2026

The engine decided to make some noise and all I heard was Ching Ching Ching, and it just died and I was unable to start it again

Incident date: Feb 4, 2026

The vehicle went into low power mode and said to pull over. As soon as that message appeared the next warning appeared and said to shift to neutral and pull over immediately and attempt to restart. The vehicle immediately shut off after second warning before having time to pull over from first message. I was able to pull most of the way off the road as the vehicle had shut off there was no power ... Read more

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