Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 252,439 complaints for CHEVROLET
Incident date: May 1, 2021
Description: On June 23, 2025, I was involved in a traffic collision in Las Vegas, Nevada. According to the police report, another driver failed to yield while exiting a private driveway and struck the front of my vehicle while I was stopped in the center turn lane preparing to turn left. As the vehicle entered my lane, I pressed the horn continuously in an attempt to alert the driver. My right ... Read more
Crash
1 injured
Incident date: Mar 2, 2026
The engine in my 2015 Cadillac Escalade failed unexpectedly at approximately 53,000 miles. Immediately prior to the failure, the engine developed a noticeable knocking noise, indicating a potential internal issue. While attempting to park in a public parking garage, the vehicle suddenly lost power and the engine shut down without any warning lights or alerts. This created a hazardous situation in... Read more
Incident date: Mar 2, 2026
I am reporting multiple life-threatening safety defects with my 2025 Kia Telluride. The vehicle has experienced Sudden Unintended Acceleration, where it accelerates to excessive speeds without driver input. During these episodes, the braking system fails to respond, only allowing the vehicle to stop once its internal safety systems intervene. Additionally, the vehicle suffers from unpredictable st... Read more
Incident date: Mar 1, 2026
There is a foot and brake pedal clearance that is a safety issue. The driver side lower heat vent impinges on the driver right foot when when hitting the brake. Looking on the internet this is a known issue that Ford refuses to fix. Customers are modifying or removing the heat vent for their safety. Here is a link of several complaints and customers solutions. [XXX] This is not limited to larg... Read more
Incident date: Mar 1, 2026
I have a 2019 jeep cherokee limited vin# [XXX] There is less than 65000 miles on it and the ptu has gone bad, I have been told by dealer its the same ptu with same issues that's apart of the factory recall for the 2017 - 2019 models jeeps however my specific model has not been recalled but its the same part INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(... Read more
Incident date: Mar 2, 2026
The contact owns a 2013 Hyundai Sonata. The contact’s wife stated that while driving at an undisclosed speed, there was a fuel odor coming from the vehicle. There was no warning light illuminated. After inspecting the vehicle, the contact became aware that the high-pressure fuel pipe was leaking. The vehicle was taken to the dealer, where it was diagnosed, and determined that the high-pressure f... Read more
CHEVROLET
SILVERADO 6500
(2024) - ENGINE
Mar 18, 2026
Incident date: Mar 8, 2026
Without warning, the connecting rod broke while the vehicle was in motion in traffic. Catastrophic engine damage caused engine failure and loss of power. Created a safety hazard to guide the vehicle from travel lanes to soft shoulder of the roadway using only the remaining kinetic energy of the vehicle while it had power.
CHEVROLET
SILVERADO 1500
(2016) - FUEL/PROPULSION SYSTEM
Mar 18, 2026
Incident date: Apr 1, 2023
I am submitting this complaint regarding ongoing and persistent mechanical issues with my vehicle since the time of purchase. The vehicle has repeatedly shut off unexpectedly, creating a serious safety concern. Initially, I suspected the issue might be related to the battery, and I have replaced the battery twice within the past 4 years. However, the problem has continued. In January, the vehicle... Read more
Incident date: Mar 9, 2026
The truck engine light came on and was not able to be driven very far without stalling. Took it for repair and 2 valve lifters were bad. We had to pay for replacement ourselves. This happened at 41,786 miles. This happened again at 46,000 miles because of faulty GM parts and they needed to be replaced again. The parts were under warranty so there was no charge. This happened again at 59,000 miles ... Read more
Incident date: Feb 21, 2026
There are two issues 1) Unsure of the exact date, but about a year or two ago we were driving our car and the car's automatic break system went into effect on a typically busy, 3 lane road despite there not being any cars in front of our vehicle. We took it into the dealership, who confirmed the issue and told us that sometimes the automatic brake mis-identifies the metal plates in the roads to ... Read more
Incident date: Mar 13, 2026
On multiple occasions the infotainment system/central control system has gone black and rebooted while driving without any prior notification or warning. The front two USB ports indicate they are producing 12.2 volts; however, as soon as anything is plugged in, they become disabled and will not work. The warning lights indicating the front passenger seat belt is not in use randomly turn on when th... Read more
Incident date: Mar 13, 2026
The contact owns a 2021 Ford F-150. The contact stated that while reversing, the camera became inoperable and blank, and she crashed into a cement base. Although the pole was in her view. There were no reported injuries, air bag deployment, or police reports filed. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was determined that a software update was need... Read more
Crash
Incident date: Mar 1, 2025
The front wheel axle makes a clicking noise when turning either left or right. Vehicle has about 10 K miles on it.
Incident date: Mar 1, 2025
The front wheel axle makes a clicking noise when turning either left or right. Vehicle has about 10 K miles on it.
Incident date: Mar 1, 2025
The upper radiator hose on some huge percentage of these trucks fail (mine has failed at just over 5k miles). You can check the Colorado Chevy forum, youtube, etc., et al, and find plenty of instances where this has failed. As this is the cooling system, it can cause the engine to overheat and potentially ruin the engine. The flaw seems to be an engineering issue with the rubber seal they use (ins... Read more
Incident date: Jun 18, 2024
Year 2019, code P1101- vehicle hesitates while drive, will reduce power while driving, while sitting idle at a stop the car will die and I will have to restart the vehicle. Multiple times while driving on the highway at 70mph my car has all of a sudden either reduced power causing the car to jerk and shudder very hard or has lost all power completely and forced me to pull over while avoiding other... Read more
Incident date: Mar 16, 2026
The power window on our 2022 Ford Escape will remain down after being rolled down and cannot be raised. This issue has occurred three separate times. When it happens, the vehicle cannot be secured and is exposed to weather and theft. The failure appears to be intermittent but recurring, indicating a possible design or electrical defect rather than misuse. This creates a safety and security risk, e... Read more
Incident date: Mar 16, 2026
The power window on our 2022 Ford Escape will remain down after being rolled down and cannot be raised. This issue has occurred three separate times. When it happens, the vehicle cannot be secured and is exposed to weather and theft. The failure appears to be intermittent but recurring, indicating a possible design or electrical defect rather than misuse. This creates a safety and security risk, e... Read more
Incident date: Mar 6, 2026
This car has major oil consumption that affects the engine and catalytic converter. This can cause engine damage and stalls in driving that affect safety on the roads because the car doesn't accelerate properly. There were no warning signals to indicate this being a problem with the car, especially at purchase. This car will get an oil change and in less than a week, the oil is gone and bone dry.
Incident date: Mar 6, 2026
My 2014 Ford Focus with approximately 145,000 miles is experiencing a failure of the Transmission Control Module (TCM). The vehicle hesitates, jerks, and has difficulty shifting, which creates a safety concern when driving in traffic. The issue was diagnosed by a dealership, and I was quoted approximately $1,800 for the TCM replacement. I contacted Ford for assistance, but they stated the vehicl... Read more
Incident date: Mar 13, 2026
On 11.25.25, my MDX was involved in a multi-car hit and run on highway 101 SB at the Laurel Drive off ramp. The vehicle sustained two points of impact: (1) substantial front/driver side impact (2) rear-passenger side impact. Despite the severity, location of impact and speed of travel at the time of the collision, all airbags deployed except for the driver side curtain airbag. Importantly, at t... Read more
Crash
2 injured
Incident date: Mar 15, 2026
My 2023 Tesla Model X suffers from severe, intermittent safety system failures. Specifically, the Automatic Emergency Braking and Steering Assist randomly become unavailable while driving. Tesla Service refuses to repair this, claiming they are "unable to replicate" the intermittent alerts. However, the vehicle's history proves severe safety flaws: Tesla previously had to replace the entire steeri... Read more
Incident date: Mar 15, 2026
My 2023 Tesla Model X suffers from severe, intermittent safety system failures. Specifically, the Automatic Emergency Braking and Steering Assist randomly become unavailable while driving. Tesla Service refuses to repair this, claiming they are "unable to replicate" the intermittent alerts. However, the vehicle's history proves severe safety flaws: Tesla previously had to replace the entire steeri... Read more
Incident date: Mar 16, 2026
My car experienced engine stall, fire risk, and piston ring failure while returning from a family road trip. Myself, my son, [XXX] old, and [XXX] pup was left in a ditch on a very busy road as the car stalled while driving. My VIN is excluded, however car experienced exact symptoms of recall SC2091. Codes P0300 P0304 P0302 P219D P0303 with no pressure in cylinder 2 and 4.This happened in 0ct 20... Read more
Incident date: Mar 16, 2026
Fuel pump loosing prime it cracks either in housing or hose internal to the tank and it causes it to loose prime. Long Crank Times/No Start And stall and rough idling at stoplights and upon acceleration. Issue was confirmed and reproduced by independent service center.
Incident date: Mar 11, 2026
Have lost power steering intermittently while driving.
Incident date: Nov 24, 2025
Front axles/CV Joints make a crunching noise at low speeds when turning left or right. 2024 Honda Prologue with less than 5,500 miles on it. I'm afraid this may become a safety issue the more I drive the vehicle. I have not had the vehicle inspected yet at a dealer or otherwise, but I've noticed this issue reported in multiple Honda Prologue forums. There are no warning lights, but the noise comin... Read more
Incident date: Nov 24, 2025
My car says Shift to park when I try to turn it off. Leaving my battery to drain.
CHEVROLET
SILVERADO 1500
(2022) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Feb 19, 2026
While driving under normal conditions, the vehicle’s blind spot monitoring / side object detection system frequently activates alert warnings when no vehicle is present. These false alerts occur intermittently and are more common during rain or wet road conditions. Over time, the repeated false warnings create a “boy who cried wolf” condition, where the driver becomes conditioned to ignore o... Read more
CHEVROLET
SILVERADO 1500
(2022) - FUEL/PROPULSION SYSTEM
Mar 17, 2026
Incident date: Feb 19, 2026
Circuit board inside the fuse box stopped working and there was no speed indicator, no cruise control, no odometer registering while driving. Also the mechanical fuel pump started leaking fuel at 148,000 miles and now at 156,000 miles it is burning through oil and no oil light came on and the engine went into limp mode and is also now going through coolant too.
CHEVROLET
SILVERADO 1500
(2019) - FUEL/PROPULSION SYSTEM
Mar 17, 2026
Incident date: Sep 25, 2023
Fuel tank and def tank issues that throws error codes that will make your engine go into slump mode
CHEVROLET
SILVERADO 1500
(2019) - UNKNOWN OR OTHER
Mar 17, 2026
Incident date: Sep 25, 2023
Fuel tank and def tank issues that throws error codes that will make your engine go into slump mode
CHEVROLET
SILVERADO 1500
(2019) - SUSPENSION
Mar 17, 2026
Incident date: Sep 25, 2023
I am filing a complaint regarding an unresolved safety recall on my Land Rover vehicle that has remained unrepaired for over seven (7) months. The recall was issued in or around August 2025. Since that time, I have repeatedly attempted to have the recall repair completed through an authorized dealership, Jaguar Land Rover Buffalo. On March 6, 2026, at approximately 1:25 PM, I contacted the deale... Read more
CHEVROLET
SILVERADO 1500
(2024) - UNKNOWN OR OTHER
Mar 17, 2026
Incident date: Feb 7, 2026
Rear bucket seat crushes occupant of seat belt is not buckled. Rear facing car seat is crushed posing huge risk to baby
Incident date: Mar 16, 2026
Not able to safely quick charge battery ,have been notified by Nissan on January 2020 to cease quick charge due to fire danger,have been Notified by Nissan each year promising a recall fix now 2026 still no fix
Incident date: Mar 12, 2026
Fuel filler door hinges continues to break and the consumer has to pay for a new housing unit. The hinges can break at anytime and the fuel door can become a potential issue while driving. It can break all the way off and hit another vehicle while traveling on the road/ Highway. The problem has been confirmed by the dealerships as they always have back-stock of new units to replace. There is no wa... Read more
Incident date: Feb 26, 2026
Car started making a load vibrational noise on the highway. When we got to the next stopping point, the right front brakes were extremely hot and smelly. When the brakes were taken apart to inspect/replace parts, it was identified that the seals that protect the pistons had shrunk and were no longer attached to the caliper/piston. Corrosion was evident because of this causing a sticky caliper. Con... Read more
Incident date: Feb 26, 2026
Iccu failure cause vehicle to lose power in the middle of the interstate, Hyundai has no solution for the ongoing problem
Incident date: Feb 26, 2026
FAILURE TO NOTIFY/ADDRESS A KNOWN ISSUE DURING THE WARRANTY PERIOD Vehicle has been serviced in accordance with Ford’s recommended maintenance schedule by Joe Cooper Ford of Edmond, Oklahoma, since purchase. At service appointment in September 2025, with 59,968 miles – just prior to the 60k mile powertrain warranty expiration – specifically requested a thorough inspection of any conditions ... Read more
CHEVROLET
SILVERADO 1500
(2021) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Dec 11, 2025
I was driving down the highway going with the flow of traffic and my car caught fire. I was told by the mechanic that “the turbo line combusted and put a hole in the engine” I’ve also been told “oil got on the turbo belt and caught fire” I’ve also been told “the software recall actually had nothing to do with the software and it was an issue with turbos and something was mechanically... Read more
Fire
Incident date: Feb 18, 2026
Hi- I have an atlas 2021 Volkswagen Atlas- that was recently serviced for a transmission leak. According to my mechanic, the leak was the result of the plastic cowling rubbing against the cooling tube and after 100k miles the tube wore through. This seems to be a design flaw or defect in the vehicle and not normal wear out. I have pictures of the part of that helps. Thank you
Incident date: Mar 10, 2026
The contact owns a 2020 Honda CR-V. The contact stated that while the vehicle was parked, the vehicle was started, and the gear shifter was stuck in park(P). Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The co... Read more
Incident date: Mar 17, 2026
My car was / is one of thousands of Kia cars based on the eGMP platform to experience an ICCU failure. This is believed to be a design issue. While the repair was covered, reports indicate that the problem is not solved and will re-occur in time.
CHEVROLET
SILVERADO 2500
(2023) - SERVICE BRAKES
Mar 17, 2026
Incident date: Mar 17, 2026
My truck only has 16,600 miles on it and the rotors and brakes are already shuddering. The dealership told me I needed my front and rear brakes and rotors replaced. It is beyond ridiculous when my last truck a 2020 Chevy Colorado had no rotor or brake problems and have 90,000 miles when I traded it in.
Incident date: Oct 10, 2024
Possible wiring harness for the air conditioning system that may be damaged and cause a short circuit. Had to air compressors installed and both reasons codes were "shorts". A damaged A/C wiring harness can short-circuit, potentially creating electrical issues and increasing safety risks while driving or when parked. A recall was just issued in February but my vehicle wasn't included and I'm thin... Read more
Incident date: Feb 20, 2026
The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle hesitated. There was no warning light illuminated. The vehicle was taken to the dealer three times, where it was confirmed that the failure was related to an unrepaired reca... Read more
Incident date: Jan 1, 2023
I purchased this car from Carvana on 02/25/26, 2022 Nissan Versa S Manual Transmission. On four occasions over the course of two separate days, while under way, I lost power and the car went into a limp mode. Twice I was able to pull off the road, twice I had to stop on the road. After coming to a complete stop I was able to place the car in first gear and continue on driving. This power loss ... Read more
CHEVROLET
SILVERADO 1500
(2017) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Feb 23, 2026
I’m reporting a serious transmission issue with my 2016 F-150. While driving, the 'wrench' light suddenly pops up on my dash and the truck starts shifting erratically. Sometimes it feels like it’s searching for a gear or jerking unexpectedly. I had the codes scanned and found P0706, P0707, and P1921. These are all related to the Transmission Range Sensor (TRS) signal. I know the NHTSA is curr... Read more
Incident date: Mar 16, 2026
I’m reporting a serious transmission issue with my 2016 F-150. While driving, the 'wrench' light suddenly pops up on my dash and the truck starts shifting erratically. Sometimes it feels like it’s searching for a gear or jerking unexpectedly. I had the codes scanned and found P0706, P0707, and P1921. These are all related to the Transmission Range Sensor (TRS) signal. I know the NHTSA is curr... Read more
Incident date: Feb 17, 2026
Three (Right Front & Rear, Left Rear) of four factory-installed Pirelli Scorpion Zero All Season tires (255/40R21, DOT 1XB RM582P 3923) are exhibiting tread block chunking, cracking, and physical material separation. All four tires share an identical DOT code from a single production run. Failure modes include lateral cracks across multiple tread blocks, physical loss of tread block material in mu... Read more