Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 250,088 complaints for CHEVROLET

CHEVROLET CORVETTE (2020) — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING Jan 4, 2026
Incident date: Dec 12, 2025
Backup camera is intermittent. I have ain’t it to the dealership 3 times and they can replicate the issue consistently. They have scan the car for codes and seen the issue in person
CHEVROLET EQUINOX (2026) — UNKNOWN OR OTHER Jan 4, 2026
Incident date: Jul 15, 2025
during car drive on freeway 202 from Queen Creek to Scottsdale in Arizona on 01/03/2026, estimate speed 65 mph, my sunroof was blowup and totally broken on many small glasses w/out any reasons.
CHEVROLET TAHOE (2023) — ELECTRICAL SYSTEM Jan 4, 2026
Incident date: Jan 3, 2026
At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3–5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a par... Read more
Crash
CHEVROLET COLORADO (2016) — VEHICLE SPEED CONTROL Jan 4, 2026
Incident date: Jan 3, 2026
Genesis Connected Services is not functional on vehicle since December 23 2025. This module controls Emergency Services and communications, Navigation and vehicle safety features. Genesis has been contacted more than 5 times already and no solution or fixes have been done as of todays date.
CHEVROLET COLORADO (2016) — ELECTRICAL SYSTEM Jan 4, 2026
Incident date: Jan 3, 2026
When driving normally on wet paved city roads (it had recently rained but not currently raining), my truck suddenly lost power steering and the warning messages came on to service power steering and stabilitrak systems. Traction control lights also came on. The next morning, I tried starting the truck again, and the power steering came back temporarily before losing it again and service messages... Read more
CHEVROLET SILVERADO 1500 (2024) — ENGINE Jan 4, 2026
Incident date: Jul 18, 2025
The lifters failed at 64,000 miles they where replaced under warranty. but now the lifters are making noise again with 71,000 miles since replaced. it’s a bad design that could be fixed permanently with the right parts! No warning lights just failure.
CHEVROLET SILVERADO 1500 (2026) — ELECTRICAL SYSTEM Jan 4, 2026
Incident date: Jan 3, 2026
My issue seems to be the ongoing failure of the ICCU ( Integrated Charging Control Unit ) in the Ioniq 5 vehicles. I heard the "pop" sound from the back seat area while driving. The dashboard immediately started displaying "check vehicle electrical system" errors, as well as "there may be a problem with the on-board charger" The Hyundai diagnostics code refers to is P1A9096 which, from what I'v... Read more
CHEVROLET SILVERADO 1500 (2026) — STEERING Jan 4, 2026
Incident date: Jan 3, 2026
Vehicle has less then 700 miles. Upon driving vehicle, the dashboard started losing information, no speedometer. When I tried to pull the truck over to the side of the road, the power steering was lost. It was nearly impossible to turn the wheel, then the engine stopped. I was unable to turn on blinkers or hazard warning lights. When I put the vehicle in park to try a restart the engine would not ... Read more
CHEVROLET SILVERADO 1500 (2026) — ENGINE Jan 4, 2026
Incident date: Jan 3, 2026
Vehicle has less then 700 miles. Upon driving vehicle, the dashboard started losing information, no speedometer. When I tried to pull the truck over to the side of the road, the power steering was lost. It was nearly impossible to turn the wheel, then the engine stopped. I was unable to turn on blinkers or hazard warning lights. When I put the vehicle in park to try a restart the engine would not ... Read more
CHEVROLET SILVERADO 1500 (2022) — ELECTRICAL SYSTEM Jan 4, 2026
Incident date: Oct 29, 2025
Vehicle has less then 700 miles. Upon driving vehicle, the dashboard started losing information, no speedometer. When I tried to pull the truck over to the side of the road, the power steering was lost. It was nearly impossible to turn the wheel, then the engine stopped. I was unable to turn on blinkers or hazard warning lights. When I put the vehicle in park to try a restart the engine would not ... Read more
CHEVROLET TAHOE (2019) — EXTERIOR LIGHTING Jan 4, 2026
Incident date: Jan 9, 2023
My passenger headlights keeps going in and out. The wiring harness has been replaced twice and it still does it. My check engine light keeps coming on for the evap system even though its been replaced.
CHEVROLET TAHOE (2019) — VISIBILITY/WIPER Jan 4, 2026
Incident date: Jan 9, 2023
This is the date I first took the vehicle to a dealership. The Transmission has performed poorly and the wiper would not work at all and it was not a fuse problem. Transmission finally failed and had to be replaced (6/25) but car is in a dealership for the 3rd time for windshield wipers. They do not work so car is dangerous. You leave home with no rain and then there is rain and wipers sometimes w... Read more
CHEVROLET SILVERADO 1500 (2019) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jan 3, 2026
Incident date: Dec 3, 2025
My 2025 BMW iX xDrive50 has experienced three separate random shutdown events while driving in active traffic. These shutdowns occurred without warning and caused sudden loss of vehicle functionality. One of these shutdowns resulted in a rear-end collision. The vehicle has been brought to BMW of Carlsbad three separate times. Each time, the dealership stated no defect could be found and blamed th... Read more
Crash 1 injured
CHEVROLET BLAZER EV (2024) — UNKNOWN OR OTHER Jan 3, 2026
Incident date: Mar 10, 2025
About 3 years ago i noticed a small bubble in the upper right corner of my touchscreen. Didnt pay much attention for a while but it started spreading to the left. I took a photo and sent a picture to the man that helped me buy my car and asked if there was a known Recall for this. Said he would check, he confirmed there was none. I let it go because i hadnt purchased any extended warranty. Bubblin... Read more
CHEVROLET BLAZER EV (2024) — FORWARD COLLISION AVOIDANCE: WARNINGS Jan 3, 2026
Incident date: Mar 10, 2025
While driving, most often at dawn/dusk and commonly with cruise control engaged, the vehicle will falsely detect a vehicle ahead when none is present. It then triggers sudden Automatic Emergency Braking along with a crash/forward-collision indicator, causing an abrupt speed drop of 15–20 mph. This is a major safety concern for my family and me while commuting in our family vehicle. If a vehicle ... Read more
CHEVROLET SILVERADO 1500 (2010) — UNKNOWN OR OTHER Jan 3, 2026
Incident date: Dec 31, 1969
Exhaust filter clogged, engine auto regen not working automatically doing regen to clear soot, i spent $60,000 on this vehicle & seems like that kind of money shld offer a lifetime warranty, every visit to the dealership in Roanoke Va where i bought this truck brand new they didnt consider that i had warranty coverage & aftermarket coverage, they were telling me money was due regardless for repair... Read more
CHEVROLET TRAX (2020) — ELECTRICAL SYSTEM Jan 3, 2026
Incident date: Apr 1, 2025
Autostart (stop/start) stopped engine but failed to restart car. Had to shut down computer and restart computer and then car started. Cars were coming around blind corner serving to avoid us. Has since happened multiple times just starting up vehicle (not involving autostart). Taken to Acura dealership 3 times to fix, but they have been unable to resolve issue.
CHEVROLET IMPALA (2002) — ENGINE Jan 3, 2026
Incident date: Jan 3, 2026
I am reporting a safety recall issue involving my Toyota vehicle. Toyota stated that this safety recall remedy can be available in the last quarter of 2025, but the recall has still not been available and fixed. I contacted Toyota and spoke with them in person several times, but they are saying that the remedy is still not available to complete the safety recall repair. They also refused to provid... Read more
CHEVROLET IMPALA (2002) — ELECTRICAL SYSTEM Jan 3, 2026
Incident date: Jan 3, 2026
Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My safety was severely put at risk because the car exploded and caught fire while I was inside the car and fire came through the dash and air conditioner slots, anything could of happened whether shrapnel or burn. this also put others at risk if my spouse was in the car with me or the ap... Read more
Fire
CHEVROLET IMPALA (2002) — ENGINE Jan 3, 2026
Incident date: Jan 3, 2026
Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My safety was severely put at risk because the car exploded and caught fire while I was inside the car and fire came through the dash and air conditioner slots, anything could of happened whether shrapnel or burn. this also put others at risk if my spouse was in the car with me or the ap... Read more
Fire
CHEVROLET TAHOE (2021) — ENGINE Jan 3, 2026
Incident date: Sep 17, 2021
I am filing a complaint against Hyundai Motor America regarding denial of defect coverage for my 2016 Hyundai Sonata (VIN: [XXX] ). The vehicle is experiencing excessive oil consumption and triggered diagnostic code P1326. The dealer confirmed only one quart of oil remained in the engine and noted a valve cover gasket leak. Hyundai’s Tech Line instructed a gasket replacement and oil consumption ... Read more
CHEVROLET TAHOE (2021) — UNKNOWN OR OTHER Jan 3, 2026
Incident date: Sep 17, 2021
This vehicle has experienced multiple substantial defects, several of which directly endangered my family, including an infant, and rendered the vehicle unsafe and inoperable for extended periods despite warranty repairs. Summary of defects and failures: 1.Electronic door locking failure The vehicle experienced an electronic malfunction that caused the doors to randomly lock, resulting in my infa... Read more
CHEVROLET TAHOE (2021) — POWER TRAIN Jan 3, 2026
Incident date: Sep 17, 2021
This vehicle has experienced multiple substantial defects, several of which directly endangered my family, including an infant, and rendered the vehicle unsafe and inoperable for extended periods despite warranty repairs. Summary of defects and failures: 1.Electronic door locking failure The vehicle experienced an electronic malfunction that caused the doors to randomly lock, resulting in my infa... Read more
CHEVROLET EQUINOX (2014) — FUEL/PROPULSION SYSTEM Jan 3, 2026
Incident date: Jan 1, 2026
The weather became cold outside. After first frost overnight, an oil leak started underneath the hood next to the front passenger side tire. Got in be serviced 11/19. Told the plastic piece to oil housing assembly cracked and had 9 other palisades in for same exact issue. No warning lamps. Cost $519 to replace part.
CHEVROLET EQUINOX (2014) — POWER TRAIN Jan 3, 2026
Incident date: Jan 1, 2026
Safety Complaint: Engine Stall/Loss of Power at Highway Speeds – 2014 Chevy Equinox Incident Details: • The Failure: While driving, the vehicle suddenly stopped responding to the accelerator. I was forced to navigate through highway traffic to the shoulder with no engine power. Once stopped, the vehicle would not restart. • Warning Signs: Leading up to the event, the Check Engine light and ... Read more
CHEVROLET EQUINOX (2014) — VEHICLE SPEED CONTROL Jan 3, 2026
Incident date: Jan 1, 2026
Safety Complaint: Engine Stall/Loss of Power at Highway Speeds – 2014 Chevy Equinox Incident Details: • The Failure: While driving, the vehicle suddenly stopped responding to the accelerator. I was forced to navigate through highway traffic to the shoulder with no engine power. Once stopped, the vehicle would not restart. • Warning Signs: Leading up to the event, the Check Engine light and ... Read more
CHEVROLET COLORADO (2016) — ENGINE Jan 3, 2026
Incident date: Dec 26, 2025
Vacuum pump failure resulting in crankshaft sensor to completely sheer off.
CHEVROLET COLORADO (2020) — STEERING Jan 3, 2026
Incident date: Aug 31, 2025
I currently have a 2016 Chev Colorado with a intermittent power steering issue. It stops sometimes without warning in which it makes it very difficult to drive especially if you have no warning to this issue. I am sure this is a extra unsafe condition to deal with. I have seen that the 2015 was recalled for the same issue. I have seen many complaints while researching this issue with exactly the s... Read more
CHEVROLET SILVERADO 1500 (2008) — UNKNOWN OR OTHER Jan 3, 2026
Incident date: Jan 2, 2026
In bright sunlight or at certain sun angles, the central touchscreen in my 2026 Tesla Model Y becomes unreadable due to glare and washout. This screen is required for essential driving functions. Safety Concern: The touchscreen is used for selecting drive and reverse, viewing the rear camera, and accessing other safety-related controls. During glare conditions, I have difficulty seeing the screen... Read more
CHEVROLET SUBURBAN (2013) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jan 3, 2026
Incident date: Nov 28, 2025
I went to reverse the car. Suddenly, the car's automatic emergency breaking system engaged. This occurred on 2 separate occasions. The first time, was in a parking lot during a sunny day. There was definitely nothing behind me, not even a person, but the camera saw a leaf or something small, and engaged the automatic emergency brake. The second time, it was raining in the evening, the sky was dark... Read more
CHEVROLET EQUINOX (2018) — ELECTRICAL SYSTEM Jan 3, 2026
Incident date: Jan 2, 2026
I am writing to report a serious and ongoing safety issue with my vehicle. While I was actively driving in traffic, my car suddenly shut off completely without warning. This occurred while the vehicle was in motion, creating an immediate and dangerous situation. During this incident, the steering wheel locked up multiple times while I was driving, making it extremely difficult to control the vehi... Read more
CHEVROLET TRAVERSE (2023) — ENGINE Jan 2, 2026
Incident date: Jan 2, 2026
There was an engine recall on the vehicle that was inspected and passed. My wife noticed the vehicle shaking while she was driving and the engine mounts ended up being broken. They replaced the engine mounts and they had it up on the lift when they reported that engine failed. They replaced the motor and gave the vehicle back to us. About 2 weeks later my wife noticed a grinding. She took it in an... Read more
CHEVROLET TRAVERSE (2023) — STEERING Jan 2, 2026
Incident date: Jan 2, 2026
Vehicle: 2023 Chevrolet Traverse The vehicle has a recurring safety-critical defect. The steering assist becomes reduced while driving and the dashboard displays the warning message “Steering Assist Reduced – Drive with Care.” At the same time, multiple safety systems such as collision-avoidance functions become disabled. This failure is persistent and creates unsafe driving conditions. The... Read more
CHEVROLET TRAVERSE (2023) — FUEL/PROPULSION SYSTEM Jan 2, 2026
Incident date: Jan 2, 2026
Vehicle: 2023 Chevrolet Traverse The vehicle has a recurring safety-critical defect. The steering assist becomes reduced while driving and the dashboard displays the warning message “Steering Assist Reduced – Drive with Care.” At the same time, multiple safety systems such as collision-avoidance functions become disabled. This failure is persistent and creates unsafe driving conditions. The... Read more
CHEVROLET SILVERADO 1500 (2014) — POWER TRAIN Jan 2, 2026
Incident date: Dec 29, 2025
The CVT transmission has failed and been replaced three times despite proper maintenance. Subaru has replaced the transmission multiple times under warranty, but the failure continues to recur. •First CVT replacement at 50,542 miles •Second CVT replacement at 88,175 miles •Third CVT replacement at 92,832 miles This shows repeat failure, not wear-and-tear. It is a safety risk: The veh... Read more
CHEVROLET SILVERADO 1500 (2014) — UNKNOWN OR OTHER Jan 2, 2026
Incident date: Dec 29, 2025
I bought a truck from Paul Gerber Auto sales, Inc(used car dealer) in Omaha Nebraska. The transmission is bad because of the torque converter and a known issue where the transmission fluid gets too hot causing the torque converter to become damaged. There are also multiple known safety recalls with this vehicle and the issue with the transmission has been confirmed by a independent mechanic. The d... Read more
CHEVROLET SILVERADO 1500 (2014) — ENGINE Jan 2, 2026
Incident date: Dec 29, 2025
I bought a truck from Paul Gerber Auto sales, Inc(used car dealer) in Omaha Nebraska. The transmission is bad because of the torque converter and a known issue where the transmission fluid gets too hot causing the torque converter to become damaged. There are also multiple known safety recalls with this vehicle and the issue with the transmission has been confirmed by a independent mechanic. The d... Read more
CHEVROLET MALIBU (2016) — ELECTRICAL SYSTEM Jan 2, 2026
Incident date: Feb 1, 2021
Please note this is an all electric SUV. On Saturday 6th December, I unplugged the car from the A/C charger after it had finished charging to 90% in my garage and there was a very loud bang heard from under the car. The dashboard then reported there is a fault with the car and it cannot charge. Took the car to the dealer same day and they suspected it was a failed GHCA part (AC to DC converter).... Read more
CHEVROLET MALIBU (2016) — POWER TRAIN Jan 2, 2026
Incident date: Feb 1, 2021
I am reporting a recurring safety defect related to GM’s known “Shift to Park” issue. My vehicle displays a “Shift to Park” warning even when the vehicle is already in park, preventing the car from shutting off properly and creating a safety risk. This issue has been widely reported and associated with GM recalls and service bulletins. GM previously repaired this issue once while my ve... Read more
CHEVROLET MALIBU (2016) — ELECTRICAL SYSTEM Jan 2, 2026
Incident date: Feb 1, 2021
I am reporting a recurring safety defect related to GM’s known “Shift to Park” issue. My vehicle displays a “Shift to Park” warning even when the vehicle is already in park, preventing the car from shutting off properly and creating a safety risk. This issue has been widely reported and associated with GM recalls and service bulletins. GM previously repaired this issue once while my ve... Read more
CHEVROLET TRAVERSE (2025) — ELECTRICAL SYSTEM Jan 2, 2026
Incident date: Jan 2, 2026
Go to start the truck and the tailgate comes down and clicking in the harness underneath the dash. This could happen going down the road. Not able to see camera when backing up because tailgate automatically goes down. This drains the battery when the truck is completely turned off. Dealer said corrosion and water got in the harness on a 3 year old truck. I'm left paying $1700 out of pocket on a t... Read more
CHEVROLET MALIBU (2011) — ENGINE Jan 2, 2026
Incident date: Dec 19, 2025
Was driving on Dallas North Toll way when my vehicle lost acceleration. Had to pull over and engine started smoking and lit a flame under the hood. Car is now at Clay Cooley Kia in Irving, TX. Car has been there for over two weeks and I still have no answers or information regarding the plan to fix it. Major dealership delay and all they keep saying is “Waiting on a Kia Engineer to come out but ... Read more
Fire
CHEVROLET MALIBU (2011) — EXTERIOR LIGHTING Jan 2, 2026
Incident date: Dec 19, 2025
The contact owns a 2011 Chevrolet Malibu. The contact stated that while the vehicle was parked under a carport in her driveway, she had been warned by neighbors that the rear end of the vehicle was on fire. The contact stated that she saw that flames were issuing from both rear light housings. The contact stated that by the time her husband and a neighbor attempted to extinguish the flames with ga... Read more
Fire
CHEVROLET EQUINOX (2025) — FUEL/PROPULSION SYSTEM Jan 2, 2026
Incident date: Dec 1, 2025
The vehicle experienced a complete loss of propulsion, causing it to freeze and become unable to move. The first occurrence happened during the original factory warranty period and required towing to a dealership, but the root cause was not identified at that time. The same loss-of-propulsion failure has since recurred, rendering the vehicle inoperable. A dealership has now diagnosed a failure of... Read more
CHEVROLET TRAILBLAZER (2021) — SERVICE BRAKES, HYDRAULIC Jan 2, 2026
Incident date: Jul 1, 2025
The contact owns a 2017 Ram 3500. The contact stated that while driving approximately 40 MPH, the ABS and ESC warning lights illuminated. The contact depressed the brake pedal but was unable to stop the vehicle. The contact had a snowplow attached to the front of the vehicle and lowered the plow to stop the vehicle. The contact was having the vehicle towed to a dealer, but the vehicle was not yet ... Read more
CHEVROLET SILVERADO 1500 (2020) — FUEL/PROPULSION SYSTEM Jan 2, 2026
Incident date: Dec 30, 2025
The high pressure fuel pump, the car randomly goes into limp mode and stalls and then when cranking it back up in the middle of 635 it hesitates to start, done this 3 times already
CHEVROLET SILVERADO 1500 (2019) — UNKNOWN OR OTHER Jan 2, 2026
Incident date: Dec 30, 2025
Vehicle is 1.5 years old. Power gate failure Repair soft is $680. They say something is leaking on the arms to lift gate
CHEVROLET SILVERADO 1500 (2019) — SERVICE BRAKES Jan 2, 2026
Incident date: May 29, 2025
Driving down a local road with a speed limit of 40 mph. The car suddenly braked and the BRAKE warning light show on the dashboard. No others cars were near me, in all direction. It was clear sunny/dry day. Had to accelerate to prevent car from stop. to s void a possible rear end crash.
CHEVROLET SILVERADO 1500 (2024) — ELECTRICAL SYSTEM Jan 2, 2026
Incident date: Mar 22, 2025
Some back info: I keep the auto start/stop feature disabled. There are three identical incidents total. One about a year or two ago and two back to back a few weeks ago. The first time I was stopped at a drive through but in “drive” with my foot on the brake. All of the sudden the car completely turns off. Screens black, engine off. Completely black car no inside lights on. Within a couple... Read more
CHEVROLET EQUINOX (2017) — POWER TRAIN Jan 2, 2026
Incident date: Sep 1, 2024
The contact owns a 2016 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more
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