Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 250,088 complaints for CHEVROLET
CHEVROLET
SILVERADO 2500
(2024) — POWER TRAIN
Jan 13, 2026
Incident date: Jan 6, 2026
My 2024 Chevrolet 2500HD Duramax experienced a forced emissions derate event with a speed-limited countdown. The vehicle suddenly lost normal operating capability and became unsafe and undrivable. The truck was disabled in Enid, Oklahoma and had to be recovered and transported to a dealership. Prior to failure, the vehicle showed abnormal DEF/emissions behavior. The failure involves the SCR/DEF e... Read more
CHEVROLET
SILVERADO 2500
(2024) — FUEL/PROPULSION SYSTEM
Jan 13, 2026
Incident date: Jan 6, 2026
My 2024 Chevrolet 2500HD Duramax experienced a forced emissions derate event with a speed-limited countdown. The vehicle suddenly lost normal operating capability and became unsafe and undrivable. The truck was disabled in Enid, Oklahoma and had to be recovered and transported to a dealership. Prior to failure, the vehicle showed abnormal DEF/emissions behavior. The failure involves the SCR/DEF e... Read more
CHEVROLET
TRAILBLAZER
(2022) — ENGINE
Jan 13, 2026
Incident date: Jul 26, 2025
My 2024 Chevrolet 2500HD Duramax experienced a forced emissions derate event with a speed-limited countdown. The vehicle suddenly lost normal operating capability and became unsafe and undrivable. The truck was disabled in Enid, Oklahoma and had to be recovered and transported to a dealership. Prior to failure, the vehicle showed abnormal DEF/emissions behavior. The failure involves the SCR/DEF e... Read more
Incident date: Jan 8, 2026
The Multipurpose Camera Unit has failed resulting in loss of Adaptive cruise control, lane keep assist, Automatic braking and other features related to the MCU. The dealer inspected the car and confirmed the issue was a bad camera. There are approximately 6 warnings when starting the car of features not working, and 3 lights that remain lit on the dash including "Brake System".
CHEVROLET
EQUINOX EV
(2025) — UNKNOWN OR OTHER
Jan 13, 2026
Incident date: Jan 9, 2026
Transmission got metal pieces in transmission fluid and blew the transmission
CHEVROLET
EQUINOX EV
(2025) — FORWARD COLLISION AVOIDANCE: WARNINGS
Jan 13, 2026
Incident date: Jan 9, 2026
The emergency braking system is not engaging appropriately and when activated it stutters to a stop and does not come to an immediate stop. When in emergency situations the braking system detect objects that are not present causing it to come to a stuttering stop and causing a hazard and accident.
Crash
CHEVROLET
EQUINOX EV
(2025) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 13, 2026
Incident date: Jan 9, 2026
The emergency braking system is not engaging appropriately and when activated it stutters to a stop and does not come to an immediate stop. When in emergency situations the braking system detect objects that are not present causing it to come to a stuttering stop and causing a hazard and accident.
Crash
CHEVROLET
SILVERADO 1500
(2019) — ELECTRICAL SYSTEM
Jan 13, 2026
Incident date: Jan 12, 2026
The information screen has gone totally black and calls are cutting in and out. In my research I've seen there was a recall for this issue on this year and model but, it does not show for my particular vehicle.
Incident date: Jan 10, 2026
On my 2019 Sante Fe 2.0T, I started having oil consumption/engine issues after 85, 000 miles. Under warranty, I had several minor repairs made over the last year (since 87,000 miles) at the dealership. In September 2025, at 97, 500 miles, I had it into the dealership complaining of burning oil and excessive consumptions in between oil changes. They AGAIN made a few minor repairs, I signed a one... Read more
Incident date: May 15, 2025
I purchased the car on April 7th, 2022 with roughly 115k miles on it and got a blinking CEL shortly after. The engine was listed as a recall and was swapped with 115,610 miles on it directly after the swap. During this, the Hyundai dealership representative called Hyundai's engineer department twice, trying to get this taken care of by Hyundai/paid for by them and they denied it twice, causing me ... Read more
Incident date: May 15, 2025
1.Since I bought the car it has needed oil on a weekly basis. I took it in for repair it had something to do with the oil consumption device $2270.00 to fix. 2. timing chain went out had to fix that too $$$$ 3. While driving along the car at rush hour the car suddenly died without any warning. Had to go off the road clipped a tree and all the cars behind me looked like billiard balls going in all ... Read more
Incident date: May 15, 2025
1.Since I bought the car it has needed oil on a weekly basis. I took it in for repair it had something to do with the oil consumption device $2270.00 to fix. 2. timing chain went out had to fix that too $$$$ 3. While driving along the car at rush hour the car suddenly died without any warning. Had to go off the road clipped a tree and all the cars behind me looked like billiard balls going in all ... Read more
Incident date: Jan 2, 2026
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH, the vehicle suddenly stalled. After the failure had occurred, the check engine warning light was illuminated. The vehicle was later towed to a local dealer, who diagnosed that the crankshaft position sensor tone wheel had delaminated and needed to be replaced. The vehicle was not yet repaired. ... Read more
Incident date: May 1, 2024
We have had a suspension clunk since we bought this in April 2025. Something is loose in the right rear. They have replace the right and left rear shock mount, the right rear shock and it still persists. There is a clunk or grabbing noise when the brakes are applied as it almost comes to a stop, it appears to be in the front. This has not been found, the last mechanic that looked at this said al... Read more
Incident date: May 1, 2024
The contact owns a 2012 Chevrolet Malibu. The contact stated that the power steering warning light was illuminated, and the message "ESC OFF" was displayed. The contact stated that the vehicle experienced an intermittent loss of power steering while driving. The contact stated that upon restarting the vehicle, the vehicle operated as intended; however, the failure initially became a persistent fai... Read more
Incident date: Jan 9, 2026
This had happened a year ago. I was driving and my anti collision brake just started to make a beeping noise and was telling me to call a toyota dealer. And before that the anti collision brake would go off when there was nothing in front of me. A few months later my cruise control and lane assist also stopped working. I took it in for a diagnostic and they couldn't tell me the real problem and t... Read more
CHEVROLET
SILVERADO 1500
(2019) — UNKNOWN OR OTHER
Jan 13, 2026
Incident date: Jan 2, 2026
When car in park and I turn engine off I get a notification - !shift to park I turn car back on put in reverse and back to park turn engine off and get the same message , I do this repeatedly 3x
CHEVROLET
SILVERADO 1500
(2025) — STRUCTURE:BODY
Jan 13, 2026
Incident date: Nov 29, 2025
I was driving at an estimated speed of 55mph when I heard what sounded like a gunshot or tire popping inside the vehicle. Next I felt glass hitting my face, head, neck, and hands. I looked up and my sunroof had exploded. This could have been a very bad situation because when the loud boom and immediate feeling of getting hit with glass happened, naturally I tensed up, I swerved into the left lan... Read more
1 injured
Incident date: Nov 30, 2023
I am reporting a serious safety defect regarding my 2022 Kia Sorento Hybrid (Mileage: 91,661). The vehicle was diagnosed with an internal short in the EGR (Exhaust Gas Recirculation) Control Unit (Error codes P0404, P049D). Upon inspection, significant engine oil intrusion was found inside the EGR unit. The EGR system is designed to handle exhaust gases only; the presence of liquid engine oil ind... Read more
Incident date: Nov 30, 2023
I have been getting errors when I charge the car since last year. 3500 miles on a brand new 2023 and it's been at the dealership for over 30 days they offered me 2000 bucks and keep the car under warranty and I would have to pay the lemon lawyers 800 so I didn't take the deal. I have no car but I still pay 836 for my car note.
Incident date: Nov 30, 2023
I have been getting errors when I charge the car since last year. 3500 miles on a brand new 2023 and it's been at the dealership for over 30 days they offered me 2000 bucks and keep the car under warranty and I would have to pay the lemon lawyers 800 so I didn't take the deal. I have no car but I still pay 836 for my car note.
Incident date: Jan 6, 2026
The front battery kept getting drained then one day it just wouldn't crank opened up the generator thing and noticed that it had been fried now my car won't crank or nothing and I don't understand why my car ain't in part of the recall for the generator control module
Incident date: Mar 3, 2025
My car is a 2017 Nissan Rogue. The transmission is going bad. This started about 3 years into ownership but was not consistent until this recent year. The vehicle will sometimes falter when trying to press the gass peddle from a stopped position which could be very dangerous when trying to cross an intersection or make a turn with no speed. Additionally, there have been many occasions where we e h... Read more
Incident date: Mar 3, 2025
When driving down the road, all gauges drop to 0, car continues to drive. When I pull over and try to turn the car off it turns everything off except the engine. I can’t put it into gear or restart the car. Battery has to be unplugged to get it to turn off. All lights will start flash across the dash. Service air bags, service trailer brake, service side detection, etc
CHEVROLET
SILVERADO 1500
(2025) — ELECTRICAL SYSTEM
Jan 12, 2026
Incident date: Dec 27, 2025
When driving down the road, all gauges drop to 0, car continues to drive. When I pull over and try to turn the car off it turns everything off except the engine. I can’t put it into gear or restart the car. Battery has to be unplugged to get it to turn off. All lights will start flash across the dash. Service air bags, service trailer brake, service side detection, etc
CHEVROLET
SILVERADO 1500
(2025) — FUEL/PROPULSION SYSTEM
Jan 12, 2026
Incident date: Dec 27, 2025
Driving south on I95 under normal condition. After driving for about a hour truck started smoking under the hood. I pulled over and turned off vehicle. I released the latch to open hood. When I got out of the vehicle to lift the hood there were flames coming from both sides of the hood. I did not lift the hood. I moved away from the vehicle and called 911. Police and fire department responded and ... Read more
Fire
Incident date: Dec 20, 2025
My 2025 Jeep Grand Cherokee PHEV is subject to Safety Recall 78C/NHTSA 25V-766 for ENGINE FIRES caused by sand contamination in the 2.0L engine that can cause "catastrophic engine failure" and "vehicle fire. On January 9, 2026, I took my vehicle to Stewart Chrysler Dodge Jeep RAM in Colma, CA. While other recalls were serviced, I was informed that Recall 78C could not be completed because remedy ... Read more
Incident date: Dec 20, 2025
Received a report from local auto repair and they found that the oil main seal is leaking. Issue happened in the highway and car automatically turned off the engine. I was not in an accident as there was no one else on the road and I was able to push it to the side. When the car turned on the wheel was stiff and hardly moved to the right or left. The warning received before the shut off was the s... Read more
Incident date: Dec 1, 2025
Transmission began to manifest gear shifting issues. Took to mechanic shop to have diagnosed and found premature wear. The recommendation was to replace this transmission. However there are no factory replacements for this transmission and the only alternative is a used transmission replacement. Parts can't be sourced for even a rebuild. This vehicle has 96k miles on it. In review of recommended, ... Read more
Incident date: Feb 11, 2025
Engine began to have an odd stutter and trouble accelerating which was initially believed to be spark plugs after a full tune up did not fix the issue took to my local mechanic. Diagnosed the issue as bad fuel injectors likely due to the fuel pump recall. Code popped up as cylinder misfire initially which didn't make much sense considering a full tune up was completed less than a month prior. Afte... Read more
Incident date: Feb 11, 2025
INCIDENT SUMMARY In February 2025, while driving on the freeway, my vehicle experienced a sudden and complete loss of power. The battery rapidly depleted without warning, causing the vehicle to decelerate dangerously in moving traffic. A Stabilitrak warning appeared on the display. I was fortunate to reach the shoulder safely, but this failure created an extremely hazardous situation that could ha... Read more
Incident date: Feb 11, 2025
INCIDENT SUMMARY In February 2025, while driving on the freeway, my vehicle experienced a sudden and complete loss of power. The battery rapidly depleted without warning, causing the vehicle to decelerate dangerously in moving traffic. A Stabilitrak warning appeared on the display. I was fortunate to reach the shoulder safely, but this failure created an extremely hazardous situation that could ha... Read more
Incident date: Jan 11, 2026
The contact owns a 2013 Dodge Dart. The contact stated that while driving approximately 40 MPH, the vehicle vibrated abnormally while attempting to accelerate or decelerate. Additionally, while driving approximately 40 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The contact researched and discovered that the VIN was associated with NHTSA Campaign Number:... Read more
Incident date: Jan 11, 2026
Engine stalled possibly due to a faulty fuel pump. I was able to drive the vehicle without issue until I pulled up to my house, when the engine stalled. No warning signs prior to the incident. Proceeded to put the vehicle in park and start the engine again. The engine had trouble starting again, sputtering even when the gas pedal was pressed (no response to the gas pedal). No sound comes from the ... Read more
Incident date: Jan 12, 2026
On Thursday, January 8, 2026, I was operating my vehicle when an oncoming single vehicle traveling in the opposite direction entered a curve at an excessive speed, lost control, and crossed into my lane. I attempted to steer away to avoid the collision; however, the oncoming vehicle struck my vehicle along the driver’s side. The collision caused significant damage to the driver's side and result... Read more
Crash
2 injured
CHEVROLET
SILVERADO 2500
(2024) — ELECTRICAL SYSTEM
Jan 12, 2026
Incident date: Jan 9, 2026
When the stop and go feature re-enables the engine to go. Causes all clusters/ infotainment to shut off and reset. It remain black for a 10-15 seconds
CHEVROLET
SILVERADO 1500
(2019) — POWER TRAIN
Jan 12, 2026
Incident date: Dec 29, 2025
The vehicle is subject to an open safety recall, Jeep recall 01C / NHTSA 25V-011, involving loss of motive power due to a power transfer unit defect. There is currently no available remedy or repair procedure. This vehicle has experienced loss of power while driving at freeway speeds on three separate occasions, creating an immediate safety risk. Because the recall has no fix, the vehicle is uns... Read more
Incident date: Nov 15, 2025
The contact owns a 2016 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that while driving at an undisclosed speed, an abnormal sound was coming from the vehicle while turning to the left or the right. In addition, the vehicle was vibrating abnormally. No wa... Read more
CHEVROLET
SILVERADO 2500
(2023) — VISIBILITY/WIPER
Jan 12, 2026
Incident date: Nov 30, 2025
Windshield bonding is failing. Pressing from the inside of the car windshield top or side reveals it is loose. Rain can get into car. Took it to an auto glass company (Safelite) today, January 12, 2026. Technician said it is also a safety issue. He said if the air bags deploy, they will knock the windshield out and not perform properly.
CHEVROLET
SILVERADO 1500
(2021) — FUEL/PROPULSION SYSTEM
Jan 12, 2026
Incident date: Oct 15, 2025
Recently, all of the warning lights on the car went off all at once and wouldn’t turn off even if I turn the car off/on. There was no issue leading up to this but after taking it into Honda and getting a second opinion, it is due to faulty fuel injectors and the repair total will be $1,800. The repairs are necessary because of safety issues associated with the fuel injectors. Other Honda vehicle... Read more
Incident date: Jan 2, 2026
Engine failure: one of the engine rods blew through the longblock and seized the engine while driving on the highway. The car is regularly serviced from the dealership, well maintained, has low mileage, and is relatively new (2019). There is no recalls for the car, but this seems related to the ongoing investigation with Honda and Acura cars that have had engine failures.
Incident date: Jan 2, 2026
So just recently I was on my way home from my parents house, and I take a highway to get there from my home. It’s a direct shot, fastest way to get to and from. I was merging right to get in the turn lane to the highway I take, and I heard a click, and my steering wheel felt like it locked up. I look at the dash, and see it says “power steering” and then “ESC OFF”. The turn to merge onto... Read more
CHEVROLET
SILVERADO 1500
(2023) — ELECTRICAL SYSTEM
Jan 12, 2026
Incident date: Jan 11, 2026
On [XXX]. My car went into unintended acceleration at full throttle of 8000 RPMs. The engine was stuck at maximum power and would not slow down. My car slide until it hit a curb and was forced to stop. However, the engine was still running at full maximum capacity at full unintended acceleration. My [XXX] son had to go to ER and it almost cost the lives of 4 other people. I am very scared to... Read more
Crash
1 injured
Incident date: Jan 11, 2026
Backup camera became blurry. Then it froze. Now it backup image froze and remains on screen when vehicle is put in drive. Dealer and Ford says not under recall or the 15 year warranty program even though vehicle is in the year of the warranty. Yes dealer knows. A [XXX] is now driving vehicle under learners permit. Yes ford dealer inspected and said was foggy lens. Had ford check their OASIS syst... Read more
Incident date: Jan 11, 2026
I was driving on the highway above 60 mph, and I suddenly got a "propulsion power reduced" alert, along with a yellow indicator light. I almost immediately thereafter got a message saying "speed reduced to 50 mph" and then "speed reduced to 30 mph." I got no acceleration when I depressed the accelerator pedal. In fact, it felt like the car had engaged the regenerative braking to actively slow me d... Read more
Incident date: Jan 11, 2026
I was driving on the highway above 60 mph, and I suddenly got a "propulsion power reduced" alert, along with a yellow indicator light. I almost immediately thereafter got a message saying "speed reduced to 50 mph" and then "speed reduced to 30 mph." I got no acceleration when I depressed the accelerator pedal. In fact, it felt like the car had engaged the regenerative braking to actively slow me d... Read more
CHEVROLET
TRAILBLAZER
(2023) — FUEL/PROPULSION SYSTEM
Jan 12, 2026
Incident date: Dec 12, 2025
I was driving on the highway above 60 mph, and I suddenly got a "propulsion power reduced" alert, along with a yellow indicator light. I almost immediately thereafter got a message saying "speed reduced to 50 mph" and then "speed reduced to 30 mph." I got no acceleration when I depressed the accelerator pedal. In fact, it felt like the car had engaged the regenerative braking to actively slow me d... Read more
Incident date: Jan 11, 2026
I am submitting this complaint regarding my leased Jeep Wrangler 4xe, which has been affected by two recalls: Recall 68C: My vehicle was not drivable for over 60 days while awaiting a repair under this recall. For 60+ days this recall was a fire risk, left me unable to charge my vehicle, and I was advised to park away from structures or other vehicles. This caused a significant and unreasonable l... Read more
Incident date: Jan 11, 2026
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attempts to address them with the dealership. These issues pose significant risks to my safety and that of others on the road. On January 18th, 2024, I brought my vehicle to the dealer after experiencing reduced propulsion power while driving on the highway, coupled with the illumination ... Read more
Incident date: Jan 11, 2026
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attempts to address them with the dealership. These issues pose significant risks to my safety and that of others on the road. On January 18th, 2024, I brought my vehicle to the dealer after experiencing reduced propulsion power while driving on the highway, coupled with the illumination ... Read more