Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 252,439 complaints for CHEVROLET

CHEVROLET SUBURBAN (2004) - VEHICLE SPEED CONTROL Mar 31, 2026
Incident date: Mar 27, 2026
I began experiencing "sticky" steering at highway speeds, requiring that I use force to keep the vehicle from drifting out of its lane. The problem worsened until, roughly one month later, the cruise control system went out without warning and refused to come back on. I took the car to the Honda dealership in Port Charlotte, FL on 3/30/26 where they were able to duplicate the problem immediately... Read more
CHEVROLET SILVERADO 1500 (2023) - STEERING Mar 31, 2026
Incident date: Jan 15, 2026
I began experiencing "sticky" steering at highway speeds, requiring that I use force to keep the vehicle from drifting out of its lane. The problem worsened until, roughly one month later, the cruise control system went out without warning and refused to come back on. I took the car to the Honda dealership in Port Charlotte, FL on 3/30/26 where they were able to duplicate the problem immediately... Read more
CHEVROLET EQUINOX (2024) - FUEL/PROPULSION SYSTEM Mar 31, 2026
Incident date: Jan 14, 2026
11/26/25 at 85,400 miles on the v8 6.2L L86 engine, I began experiencing rough idle, loss of engine power and propulsion, a ticking/ knocking noise at idle and when RPMs increased as well as blinking engine warning light. Diagnostics/Repair work was done by Reliable GMC/Cadillac of Roseville to fix an ignition coil that was giving the engine error code. 2/24/26 At 86,697 miles, I began having rou... Read more
CHEVROLET EQUINOX (2024) - POWER TRAIN Mar 31, 2026
Incident date: Jan 14, 2026
11/26/25 at 85,400 miles on the v8 6.2L L86 engine, I began experiencing rough idle, loss of engine power and propulsion, a ticking/ knocking noise at idle and when RPMs increased as well as blinking engine warning light. Diagnostics/Repair work was done by Reliable GMC/Cadillac of Roseville to fix an ignition coil that was giving the engine error code. 2/24/26 At 86,697 miles, I began having rou... Read more
CHEVROLET SILVERADO 1500 (2021) - ELECTRICAL SYSTEM Mar 31, 2026
Incident date: Aug 10, 2025
See attached document for complaint. Toyota Motor North America, Inc. has failed or is unable to remedy the safety recall (NHTSA Recall No. 25V-636), issued on 26 September 2025, for my 2021 Toyota Supra within a reasonable period of time. According to the non-dated letter from Toyota, the recall is for a defect in the engine starter relay that may catch fire without warning “during vehicle ope... Read more
CHEVROLET SILVERADO 1500 (2021) - FUEL/PROPULSION SYSTEM Mar 31, 2026
Incident date: Aug 10, 2025
While driving, the vehicle lost engine power on three separate occasions (3/6/26, 3/10/26, 3/20/26) and had to coast to a stop on the road. One of the codes that appeared was P0087; the Honda dealership replaced the fuel pump kit (part # 06161-RLV-305) due to the fuel rail pressure being too low, but the vehicle continued to stall upon replacement after being picked up from the dealership. When it... Read more
CHEVROLET SILVERADO 1500 (2025) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Mar 31, 2026
Incident date: Mar 30, 2026
While driving at highway speeds, using cruise control, the vehicle occasionally brakes for no apparent reason with no vehicles or obstacles in the way. The braking is severe and could potentially cause me to be rear ended. The dealer inspected the vehicle and could not reproduce the problem. There has been no previous warning to the braking.
CHEVROLET SILVERADO 1500 (2025) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Mar 31, 2026
Incident date: Mar 30, 2026
While driving at highway speeds, using cruise control, the vehicle occasionally brakes for no apparent reason with no vehicles or obstacles in the way. The braking is severe and could potentially cause me to be rear ended. The dealer inspected the vehicle and could not reproduce the problem. There has been no previous warning to the braking.
CHEVROLET SILVERADO 1500 (2025) - ENGINE Mar 31, 2026
Incident date: Mar 30, 2026
17k miles, head a loud pop sound, engine light came and all the oil and coolant was on the ground, engine was smoking. Had the vehicle towed and was told by the service department the connecting Rod failed which caused the catastrophic engine failure. According to the service department and GM there is not Estimated time of arrival for an engine replacement and it’s already been a month.
CHEVROLET TRAX (2024) - POWER TRAIN Mar 31, 2026
Incident date: Mar 3, 2026
The contact owns a 2023 GMC Acadia. The contact stated that while driving on the highway at an undisclosed speed, the vehicle stalled, and the engine lost automotive power. The vehicle was able to restart. During a second failure, the vehicle lost automotive power and stalled in the middle of the highway, and the vehicle was unable to restart. An alert message was sent by OnStar reporting a transm... Read more
CHEVROLET EQUINOX (2019) - ENGINE AND ENGINE COOLING Mar 31, 2026
Incident date: Mar 29, 2026
The contact owns a 2019 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was smoke coming from the vents, with the low oil warning light illuminated. The contact stated that several oil changes were needed. While inspecting the vehicle, the contact became aware that the oil levels were constantly low. The vehicle was taken to the dealer, but was not diagnosed or re... Read more
CHEVROLET SILVERADO 1500 (2024) - STEERING Mar 31, 2026
Incident date: Mar 30, 2026
Vehicle experienced intermittent and sudden loss of power steering assist while driving. Steering becomes extremely heavy without warning, creating a risk of loss of control. This is the same symptom addressed by Recall V53 (Power Steering Assist Loss). The recall was previously marked as completed, but the defect has returned, indicating an ineffective recall remedy. Issue occurs during normal dr... Read more
CHEVROLET EQUINOX (2022) - ENGINE Mar 31, 2026
Incident date: Jan 21, 2026
We heard a ticking noise, and took it to the autoshop. After investigating, they found that it was a total engine failure. The mechanics encouraged us to check the vin number, because total engine failure for the 2017 Kia Soul was very common. Our vin did not appear in this recall, but all the symptoms are the same. We've had regular maintenance, and it's less than 80k miles.
CHEVROLET EQUINOX (2022) - ENGINE AND ENGINE COOLING Mar 31, 2026
Incident date: Jan 21, 2026
The contact's daughter owns a 2022 Kia Soul. The contact stated that while her daughter was driving 40 MPH, the engine froze for two minutes. The oil light was illuminated. The contact stated that the vehicle was undriveable. The vehicle was towed to the local dealer, and the failure was associated with NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); but the recall repair was decline... Read more
CHEVROLET SILVERADO 1500 (2022) - ENGINE Mar 31, 2026
Incident date: Mar 26, 2026
Clutch began to slip at 20,000 miles. This caused unrepairable damage to the flywheel. This put my safety at risk as clutches wearing out could cause the car to slip out of gear and/or damage the maneuverability of the vehicle. This problem was fixed by the dealer, but they blamed me for the damage and claimed clutch is a wear component. I was charged $3,000 for the clutch and an additional $2,0... Read more
CHEVROLET SILVERADO 3500 (2024) - ENGINE Mar 31, 2026
Incident date: Dec 1, 2025
I backed out of my driveway put it in drive stepped on the gas and the car hesitated and just shut down. Steering wheel locked up I had no time to even stair it out of the road. Try to start it and would not start but the dash and radio would come on. Tried to get in neutral to get it out of the road but everything is electronic so we could not do it. We had to have the car towed to the closet... Read more
CHEVROLET SILVERADO 3500 (2024) - EQUIPMENT Mar 31, 2026
Incident date: Dec 1, 2025
See attached document for complaint.
CHEVROLET SILVERADO 3500 (2024) - POWER TRAIN Mar 31, 2026
Incident date: Dec 1, 2025
The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue... Read more
CHEVROLET TAHOE (2025) - FORWARD COLLISION AVOIDANCE: WARNINGS Mar 31, 2026
Incident date: Feb 27, 2026
All electronic braking lights came on in truck @13040 miles dropped at dealership last Monday they believe it’s the master cylinder. Pending additional info
CHEVROLET COLORADO (2025) - AIR BAGS Mar 31, 2026
Incident date: Mar 23, 2026
The contact owns a 2020 Toyota Camry. The contact was notified of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not ... Read more
CHEVROLET COLORADO (2025) - STEERING Mar 31, 2026
Incident date: Mar 23, 2026
Leading up to and while on a 12 hour road trip, it was noticed that the steering seemed to “stick”, requiring additional force to get the steering wheel to initially move from a resting position. This caused rapid and inconsistent adjustments in the steering of the vehicle. Luckily we have not gotten into an accident as of yet, but every time I drive the vehicle I become anxious that the steer... Read more
CHEVROLET COLORADO (2025) - UNKNOWN OR OTHER Mar 31, 2026
Incident date: Mar 23, 2026
The third-row seats in my 2025 Hyundai Palisade are closing fully even when there are clear obstructions in the seat path. I tested this multiple times — including with case of water — and the seats did not stop, reverse, or provide any safety resistance. They closed completely each time. I am aware this exact issue has already been identified and recalled in the 2026 Palisade, which raises m... Read more
CHEVROLET SILVERADO 1500 (2022) - ELECTRICAL SYSTEM Mar 31, 2026
Incident date: Jan 2, 2025
Audi dealership charged fee for a repair that they the,selves acknowledged is under a technical service bulletin and despite my having extended warranty that is supposed to cover such repairs. This is for the main media interface going blank repeatedly every ~5 minutes or so while driving. Audi charged me for a repair that is a known safetyissue and is covered under warranty.
CHEVROLET COLORADO (2024) - LANE DEPARTURE: WARNING Mar 31, 2026
Incident date: Nov 15, 2025
The front windshield camera completely failed. No longer have emergency braking. Honda said known problem and want to charge $2000 to fix
CHEVROLET COLORADO (2024) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Mar 31, 2026
Incident date: Nov 15, 2025
The front windshield camera completely failed. No longer have emergency braking. Honda said known problem and want to charge $2000 to fix
CHEVROLET COLORADO (2024) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Mar 31, 2026
Incident date: Nov 15, 2025
The front windshield camera completely failed. No longer have emergency braking. Honda said known problem and want to charge $2000 to fix
CHEVROLET SILVERADO 1500 (2021) - ELECTRICAL SYSTEM Mar 31, 2026
Incident date: Mar 29, 2026
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufactur... Read more
CHEVROLET COLORADO (2017) - STRUCTURE:BODY Mar 31, 2026
Incident date: Feb 9, 2026
The rear impact bar is completely disintegrated and is falling off of the subframe due to extreme rust. There is either no or very little amount of rust on the entirety of the rest of the vehicle. The impact bar is either manufactured with incorrect materials or is otherwise defective. The impact absorber is attached to the impact bar and due to the integrity of the impact bar being destroyed, t... Read more
CHEVROLET EQUINOX (2026) - FUEL/PROPULSION SYSTEM Mar 31, 2026
Incident date: Mar 31, 2026
Even after regular oil changes car requires an additional 4 bottles of oil every 2 weeks. Now the car is jumping and having a misfire.
CHEVROLET TRAVERSE (2024) - SERVICE BRAKES Mar 30, 2026
Incident date: Mar 30, 2026
#### The ABS Defect 12. Within seven (7) days of purchase, and with fewer than [NUMBER] miles driven, the subject vehicle experienced a catastrophic failure of the ABS pump containing the Electronic Control Unit (ECU) [citation:1 from previous analysis]. 13. This failure caused the ABS warning light to illuminate and completely disabled the ABS functionality, reducing the braking system to non-p... Read more
Crash
CHEVROLET CRUZE (2012) - ENGINE AND ENGINE COOLING Mar 30, 2026
Incident date: Mar 21, 2026
The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle suddenly decelerated to 40 MPH and failed to properly accelerate. The check engine warning light was illuminated and there was a knocking sound coming from the engine. The contact pulled over to the side of the road, and the vehicle was towed to the residence. The vehicle was towed to th... Read more
CHEVROLET CAMARO (2017) - AIR BAGS Mar 30, 2026
Incident date: Mar 30, 2026
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the seat belts for the vehicle became inoperable for the entire vehicle. The contact stated that the seat belts failed to detach properly. The contact received notification of NHTSA Campaign Numbers: 25V607000 (Seat Belts ) and 26V034000 (Air Bags); however, the part to do the recall repair was... Read more
CHEVROLET CAMARO (2019) - POWER TRAIN Mar 30, 2026
Incident date: Mar 30, 2026
The contact owns a 2017 Chevrolet Silverado 1500. While the contact was operating the vehicle, the vehicle came to a stop at a stop sign. While attempting to accelerate, the vehicle stalled and failed to move. The contact stated that the transmission failed to operate properly, and the vehicle was unable to shift into gear. The contact stated that the vehicle shut off with the check engine warning... Read more
CHEVROLET CORVETTE (2007) - FUEL/PROPULSION SYSTEM Mar 30, 2026
Incident date: Mar 26, 2026
Traveling in a 55 zone on Rt 27 and my vehicle lost power and said pull over and charge vehicle with engine on. I did this once and the battery went up to half way charge then I could start to drive again. Less than a half a mile up the road climbing a good size hill by the town’s salt shed—the same issue occurred. I had to pull over again and allow battery to recharge. This is not a compl... Read more
CHEVROLET SILVERADO 1500 (2017) - ENGINE Mar 30, 2026
Incident date: Mar 23, 2026
Traveling in a 55 zone on Rt 27 and my vehicle lost power and said pull over and charge vehicle with engine on. I did this once and the battery went up to half way charge then I could start to drive again. Less than a half a mile up the road climbing a good size hill by the town’s salt shed—the same issue occurred. I had to pull over again and allow battery to recharge. This is not a compl... Read more
CHEVROLET SUBURBAN (2024) - ELECTRICAL SYSTEM Mar 30, 2026
Incident date: Oct 1, 2024
The power liftgate on my 2024 Toyota Sequoia intermittently fails to close using the automatic function. When pressing the close button (either on the liftgate or key fob), the system beeps twice and does not initiate closing, requiring manual force to shut the liftgate. Additionally, the pinch sensor appears to malfunction, falsely detecting an obstruction when none is present. This creates an i... Read more
CHEVROLET EQUINOX (2014) - VEHICLE SPEED CONTROL Mar 30, 2026
Incident date: Jan 1, 2026
On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is c... Read more
CHEVROLET TRAVERSE (2019) - FUEL/PROPULSION SYSTEM Mar 30, 2026
Incident date: Feb 1, 2026
When accelerating, the car suddenly jerks and stops moving at a consistent speed. This happened multiple times over the last 8 months or so. Sometimes it happens immediately after backing out of my driveway. It has also happened while driving on a highway at high speeds (65mph) where I've nearly been involved in high speed accidents. There was a recall back in November that claimed this was a soft... Read more
CHEVROLET TRAVERSE (2019) - VEHICLE SPEED CONTROL Mar 30, 2026
Incident date: Feb 1, 2026
When accelerating, the car suddenly jerks and stops moving at a consistent speed. This happened multiple times over the last 8 months or so. Sometimes it happens immediately after backing out of my driveway. It has also happened while driving on a highway at high speeds (65mph) where I've nearly been involved in high speed accidents. There was a recall back in November that claimed this was a soft... Read more
CHEVROLET TRAVERSE (2019) - POWER TRAIN Mar 30, 2026
Incident date: Feb 1, 2026
While driving at 25 mph in econ mode and accelerating, the drive train partially lost power and the car slowed down for 2 or 3 seconds before accelerating normally.
CHEVROLET SILVERADO 1500 (2022) - ENGINE Mar 30, 2026
Incident date: Mar 27, 2026
I was driving, and my engine died in the middle of Highway 40 about 5 miles outside of [XXX] . It was extremely dangerous, and Colorado State troopers and Colorado Division of Transportation workers had to stop traffic. The car could not be put into neutral, and towing to a safe location was very difficult and dangerous. The car has less than 76K, and there was absolutely no warning before the ca... Read more
CHEVROLET SILVERADO 1500 (2022) - ENGINE Mar 30, 2026
Incident date: Mar 27, 2026
The contact owned a 2007 Ford Edge. The contact stated that while driving at 45 MPH, occupied with her daughter, she noticed black smoke was coming from the driver and passenger side vents in the vehicle. No warning light illuminated. The contact mentioned a bystander noticed black smoke and called 911 on the scene. The contact also mentioned that after she and her daughter exited the vehicle, the... Read more
Fire
CHEVROLET TRAX (2024) - POWER TRAIN Mar 30, 2026
Incident date: Feb 6, 2026
The 8-speed automatic transmission (Hydra-Matic 8L90) on this 2017 GMC Yukon SLT 5.3L V8 has failed. This is a repeat failure — the transmission was previously rebuilt in 2020 under a GM recall/service action for the same known defect affecting this transmission type. The transmission has now failed again in 2026, approximately six years after GM's prior repair. Prior to failure, the vehicle exh... Read more
CHEVROLET CAPTIVA SPORT (2012) - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Mar 30, 2026
Incident date: Mar 30, 2026
The contact owns a 2024 Jeep Wrangler. The contact stated that the radio and navigational system became inoperable when entering the address, name, or phone number. The information was entered, but the data disappeared. The system displayed random information, and the locations were not being saved. No warning lights were illuminated. The vehicle was taken to a local dealer on four occasions, who ... Read more
CHEVROLET CAPTIVA SPORT (2012) - STRUCTURE:BODY Mar 30, 2026
Incident date: Mar 30, 2026
The a-pillar applique trim, which borders the left and right side of the front windshield of my 2019 Ford Explorer has been under recall since January 2024. I've taken it to Bill Utter Ford in Denton, Texas, on four separate occasions to ask for it to be repaired. Generally stated, every six months since the recall. They tell me its too bad, there are np arts to repair it. Question, how can you al... Read more
1 injured
CHEVROLET COLORADO (2024) - SERVICE BRAKES Mar 30, 2026
Incident date: Mar 23, 2026
My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignment... Read more
CHEVROLET SILVERADO 3500 (2024) - STEERING Mar 30, 2026
Incident date: Feb 21, 2025
Continuously experiencing sticky steering when making turns and curves/bends on the road. Have to use a lot more force to get the steering wheel back to the initial position or a safe position.
CHEVROLET TRAILBLAZER (2022) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Mar 30, 2026
Incident date: Mar 30, 2026
While driving yesterday, the MMI reset and included the dashboard. The dash completely froze for a couple minutes(including the speedometer), and then the whole system blacked out and restarted. There has been a check engine light on since I got the car in December. Havent been able to get a service appointment with a loaner. Also since new, adaptive cruise control works intermittently with a warn... Read more
CHEVROLET TRAILBLAZER (2022) - ELECTRICAL SYSTEM Mar 30, 2026
Incident date: Mar 30, 2026
While driving yesterday, the MMI reset and included the dashboard. The dash completely froze for a couple minutes(including the speedometer), and then the whole system blacked out and restarted. There has been a check engine light on since I got the car in December. Havent been able to get a service appointment with a loaner. Also since new, adaptive cruise control works intermittently with a warn... Read more
CHEVROLET COBALT (2009) - POWER TRAIN Mar 30, 2026
Incident date: Mar 23, 2026
The contact owns a 2021 Ford F-150. The contact stated that while her husband was driving 20 MPH, there was an abnormal ticking sound coming from the vehicle. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and it was determined that the rear axle was fractured... Read more
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