Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 250,088 complaints for CHEVROLET

Incident date: Jan 9, 2026

Since we bought the vehicle new in 2022, it has had an ongoing brake noise at low speeds. It sounds like a screeching or grinding, and I only hear it when I press the brake pedal. It is most noticeable right after startup when driving slowly. The main issue I am reporting is uneven rear brake pad wear, which may indicate the rear brake system is not applying evenly or not functioning correctly. T... Read more

Incident date: Jan 9, 2026

The contact owns a 2020 Chevrolet Camaro. The contact stated that while driving 65 MPH and depressing the accelerator pedal, the vehicle vibrated, jerked, and made abnormal whining and metallic sounds. The check engine warning light was illuminated. The contact pulled over to the side of the road. The vehicle was towed to a Toyota dealer, where it was diagnosed, and the failure was associated wit... Read more

Incident date: Jan 14, 2026

Sudden loss of power steering first occurred in early 2025. Truck was towed to nearby auto shop and it was deemed that the eps system had failed. Geico deemed I was not at fault and that it was likely due to moisture getting in the system. The steering rack and pinion was replaced with insurance and then in January 2026, the same issue occurred again despite not throwing any previous check engine ... Read more

Incident date: Jan 14, 2026

Action required steering assist reduced and coolant temperature at 0. Air con blowing hot and check engine light on. The vehicle became hard to handle and keep in my lane on the interstate at high speeds. The problem has persisted. It has not been recitfied. I am not driving the car to avoid damage and danger. I bought the blazer on 1/6/26. The lights and issues began 8 days later. Dealership will... Read more

Incident date: Jan 14, 2026

Incident date: Aug 1, 2025

Check engine light came on and when we had it tested with the OBD‑II scanner it came back with a Fuel system wiring harness corrosion Emission control module software updates Transmission shift issues.

Incident date: Jan 12, 2026

The vehicle’s "Passenger Airbag Off" light and dashboard SRS warning lamp are illuminated. A diagnostic scan using a BMW-specific tool confirms manufacturer Fault Code 93C3 (Passenger Seat Occupancy Detector). This indicates a hardware failure of the OC3 internal seat sensor mat. Safety Risk: The failure of this sensor prevents the vehicle from correctly identifying if an adult is in the passen... Read more

Incident date: Jan 15, 2026

Vehicle will suddenly shutdown in the middle of the road. This could easily have caused a crash at any time. Several batteries have been replaced due to alternator not charging the battery. Then the battery has to be jumped for emergencies. I have taken the car in for repairs of the recall twice. I was told that the front end would come off and parts would have to be replaced because of the age o... Read more

Incident date: Dec 31, 2025

Clunking sound from front of car when turning. Dealer inspected vehicle and reported that this is a known issue related to CV joint/ axle but parts to resolve are back ordered or unavailable. Vehicle has less than 5500 miles.

Incident date: Jan 12, 2026

I have 2017 Ford Focus that is experiencing transmission issues related to the DPS6 Powershift transmission and TCM recall but my VIN number is [XXX] was not included. I am experiencing issues with the car shifting into 1st and 2nd gears, it will revv up at a stop but not accelerate immediately. I have been to a mechanic multiple times and had the lower actuator replaced, new radiator fan install... Read more

Incident date: Jan 9, 2026

My 2013 Hyundai Sonata (VIN: [XXX] , 2.4L Theta II GDI engine) is experiencing symptoms consistent with the known Theta II engine defects covered under prior NHTSA recalls (e.g., 17V-226) and the related class action settlement for connecting rod bearing wear due to manufacturing debris restricting oil flow. The vehicle has begun exhibiting [describe your specific symptoms here, e.g.: "a loud meta... Read more

Incident date: Jan 16, 2026

Body / Liftgate The rear hatch unexpectedly dropped and fell on my head while the vehicle was stationary. The right-side rear hatch gas strut separated from the body at the mounting point. The left-side rear hatch gas strut had also shown signs of imminent failure and subsequently broke near its mounting point. This resulted in loss of hatch support and uncontrolled closure, creating a risk of he... Read more

Incident date: Jan 15, 2025

Honda accords have a 1.5 L engine, which all have an issue with the head gaskets either overheating or mixing coolant into the cylinders. They’re all doing it eventually because there is a design flaw Honda doesn’t want to honor it and the car will just stop on you on the freeway because coolant touches the spark plugs. Honda is denying the issue when there’s a whole Facebook page and Intern... Read more

Incident date: Dec 22, 2025

There’s a knocking noise coming from the engine that could lead to potential engine failure. There is a known manufacturers defect in these engines. Audi has extended a warranty, but not all cars are eligible. This should be a recall because if the engine fails on a high speed through a highway, it could be a highly dangerous situation

Incident date: Dec 22, 2025

Incident date: Dec 19, 2025

26’ GMC Sierra 1500 AT4 3.0l Duramax experiencing Harsh shifting occurring sporadically while accelerating and deceleration. More frequent and severe during quick deceleration. Severe clunking/rear wheel lock up while reversing. Very repeatable. Truck was a dealer demo and had 2400 miles on it when I bought it last week. Took it in to the dealer today and they said I need a complete new transmis... Read more

Incident date: Dec 19, 2025

I am writing to formally document a series of catastrophic mechanical failures regarding the aforementioned vehicle. Despite rigorous maintenance and significant financial investment, the car remains non-drivable, posing a severe safety risk. Chronology of Failures: October 2024: Four months post-purchase, the timing chain failed on I-94. Atwater Chevrolet replaced the component; however, this d... Read more

Incident date: Jan 15, 2026

We had the door latch recall fixed just over a year ago and now our door won't close. The latch is broken again and it needs to be fixed FREE

Incident date: Jan 15, 2026

The contact owns a 2015 Audi Q5 equipped with Firestone Tires, Tire Line: Firehawk A/S, Tire Size: P235/55/R19, DOT Number: 1RBE793E9. The tires were purchased in 2022. While the contact’s wife was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the rear driver’s side tire had a blowout. The contact's wife was able to pull over to the side of the road.... Read more

Incident date: Jan 15, 2026

I’ve heard all the horror stories about faulty electrical issues. I’m chasing an issue now on my 2018 with ONLY 87,000 miles after spending a bunch of money on batteries hub assemblies random control modules to try to fix an issue of stabilitrak, traction control, abs, trailer brakes, power steering etc all going off every 3 seconds. Grounds have all been re done to bare metal nothing is fixin... Read more

Incident date: Jan 15, 2026

Incident date: Jun 17, 2024

This is to bring attention to the hazards associated with the LED car lights in new cars. You must be aware of complaints that these car headlights are beyond too bright and pose risk to drivers at night. I specifically try not to drive at night because of this hazard. These light are blinding when viewed from oncoming traffic. This is a hazard and must be addressed.

Incident date: Jun 17, 2024

I am filing this complaint regarding a persistent and unresolved defect with my 2024 Chevrolet Traverse, VIN: [XXX] . The first occurrence of this issue was in June 2025. Since then, the vehicle has repeatedly experienced a “Check Engine” warning, engine misfires (cylinder misfire), loss of power while driving, and severe engine shaking. These symptoms make the vehicle unsafe to operate. The v... Read more

Incident date: May 1, 2025

While driving in traffic, after changing lanes, the vehicle experienced a complete electrical shutdown without warning. The engine shut off, the dashboard went completely black, and hazard lights were not functional. There were no warning lights, messages, or audible alerts prior to the failure. The vehicle was in active traffic and, stopped without power steering or brake assist. After opening t... Read more

Incident date: Jan 15, 2025

Purchased my 2017 Highlander in June of 2017. At 4912 miles noticed the transmission was slipping. Contacted the dealership and was told from an employee that in his 20 plus years he had never had a transmission do that. Took it to the dealership and it was the transmission. It was replaced under warranty. In January of 2026 took it to the dealership after noticing a weird whinnying sound when run... Read more

Incident date: Jan 15, 2025

Excessive oil consumption leading to a broken engine

Incident date: Nov 8, 2025

To Whom It May Concern, I am submitting this letter as a formal complaint regarding the unresolved unavailability of a safety-critical ABS module for my vehicle and the improper closure of my case by Stellantis without escalation. Vehicle Information: 2015 Jeep Wrangler Unlimited Sahara ABS Control Module Dealer Documentation: On January 15, 2026, I received written confirmation from Texan Do... Read more

Incident date: Jan 15, 2026

the trunk door stopped working due to a leak from the rear left window seal causing the computer to become waterlogged the mechanic that fixed it said its a common issue with the Honda odyssey and should be recalled by Honda, I am therefore requesting the nhtsa to investigate this matter further so Honda should reimburse for the cost of the repair this issue can be a safety hazard in the event of ... Read more

Incident date: Jan 15, 2026

LIGHTING--DTR warning light stays on an they don't work but then I was pulled over 1 morning on the way to work because the both taillights stopped working. Checked everything no idea what it could be but the wiring. Because if you piggy back off a hot wire they will work. SUSPENSION-- there is a constant popping noise coming from the front, it's either ball joints, stabilizer bar, or could be t... Read more

Incident date: Jan 2, 2026

CV joints clicking when turning Service eCall keeps coming on Warning light on next to battery range with an exclamation point over the car. The manual indicates its a system malfunction that can be related to vehicle stability assist (VSA) electric power steering (EPS). My safety has not been put at risk. I am scheduled to have the car inspected and repaired on 1/19/26.

Incident date: Nov 17, 2025

The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel was blank before eventually returning to normal operation. The failure was intermittent at first before becoming a permanent failure. The contact was unable to see the speedometer, mileage, fuel gauge level, and other vital features of the vehicle. Upon investigation, the contact discover... Read more

Incident date: Nov 17, 2025

To Whom It May Concern, I am writing to formally request reimbursement or goodwill assistance for the repair of the turbocharger on my Chevrolet Trax, which failed unexpectedly and caused my vehicle to stall in the middle of the freeway, creating a serious safety hazard. I had previously reported concerns related to the turbo, and after the failure occurred, I learned that General Motors issued ... Read more

Incident date: Jan 3, 2026

The contact owns a 2014 Kia Forte. The contact stated that there was a ticking sound coming from the steering column while turning the steering wheel in either direction while driving at slow speeds. The contact stated that over time, the clicking sound became progressively louder. The vehicle was taken to the local dealer, who replaced the steering wheel coupler, and the vehicle was repaired. The... Read more

Incident date: Jan 3, 2026

My car started having issues with the hybrid system, with fault alerts related to the drive motor control module, hybrid powertrain control module, and battery energy control module in the transmission, and the vehicle is available for inspection if needed. The engine light had been on for about a week, and I was waiting for availability at work to take it to a mechanic. While driving around 70 mp... Read more

Incident date: Jan 15, 2026

Sudden vibration on the engine while driving. No power upon acceleration. Heavily oil consumption. Had a problem on the seat belt with in couple of year of purchased, however the dealer fixed it for free. Catalytic converter was brooked at 80k milage exactly when the warranty over. It was costly to replace.

Incident date: Jan 11, 2026

Upon entering drivers side front door and closing door the rear hatchback window glass shattered falling inside and outside on driveway.

Incident date: Jan 11, 2026

While driving the vehicle I began to hear a ticking noise in the engine (lifter tick) and the check engine light came on. The vehicle began to lose power and started shaking. I stopped the vehicle and turned it off and restarted it and began to drive as I was not far from home. I found that the vehicle did not have full power and was not firing on all cylinders. After getting the vehicle home ... Read more

Incident date: Jan 9, 2026

Odometer Fraud. The contact purchased a 2006 Jeep Grand Cherokee. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 116,000, and after taking the vehicle to a certified mechanic, the Carfax report indicated that the actual mileage was 167,000. The contact had not reported the odometer fraud to another agency.

Incident date: Nov 17, 2025

The brakes have stopped working properly. I have to use my entire force and press the brakes so hard to stop.

Incident date: Nov 17, 2025

Had safety recall for loss of power steering repair done in November of 2021. First incident: Leaving a grocery store parking lot, loss of power steering made the steering nearly impossible at low speeds. Message on display said to have steering serviced and dinged. Had a tow truck come and take it to the same dealership that did the repair. Low voltage code was reset, power steering was returned.... Read more

Incident date: Jan 14, 2026

I was driving my car at over 70 mph on a highway, no check engine, no issues, just had oil changed when check hybrid system alert came on with check engine light. I started to change lanes to get to shoulder when my car just died, completely. It died in the middle of the highway merging with another major road, so I was stuck between 2 lanes of 70mph traffic on either side. The time to react to t... Read more

Incident date: Jan 13, 2026

The vehicle poses a fire risk not allowing the vehicle to be parked under structures and the vehicle cannot be charged even though it is a plug-in hybrid vehicle. There is an active recall and this is not the first one. The fix for the recall is a software update that can shut off the high voltage battery if an issue is encountered which leaves the vehicle in limp mode, which is dangerous when tra... Read more

Incident date: Jan 13, 2026

* Sudden Catastrophic Engine Failure. * The car lost power in the middle of a high traffic, very dark country road, forcing her to stay in the middle of the (undivided) road in the dark hoping cars didn't slam into her. A Collin County Sheriff was dispatched to keep her safe until the tow truck arrived almost two hours later." * The vehicle was towed to a dealer where they confirmed that the to... Read more

Incident date: Dec 23, 2025

On [XXX] while driving my vehicle on the fast lane of the freeway the warning came on that the vehicle was going to shut down soon. I was able to pull over to the slow lane and immediately exit the freeway and as I was exiting the freeway the vehicle completely shut down. I was able to move the car to park in a safe area on the street with what little power it had. Shut the vehicle down and co... Read more

Incident date: Dec 2, 2025

Steering wheel sticking or no response at all at highway speeds going around 60-80 miles per hour.

Incident date: Dec 10, 2025

I purchased a 2022 Honda Accord Sport 2.0 in 2023 with less than 100 miles at the time of purchase. To this day it has 15,005 miles, I comply with recommended maintenence, however the car has been trying to kill me. I purchased Honda Care along with numerous other extended warranties. Mind you I paid for the ENTIRE car in cash. While driving, the car randomly slams on the breaks when no one is on ... Read more

Incident date: Jan 7, 2026

FAULTY TRANSMISSION RESULTED IN LOSS OF POWER WHILE DRIVING AT HIGH SPEED

Incident date: Jan 9, 2026

On or about 01/13/2025 my windshield cracked spontaneously during normal highway driving. As this is a brand new vehicle I find that Nissan needs to investigate the quality control of their windshield installation for the 2025 Kicks models. I have found many people online via facebook or reddit who have made similar complaints regarding their brand new 2025 Kicks windshield cracking within the las... Read more

Incident date: Jan 9, 2026

While I driving in the past week, a warning that "propulsion power reduced" appeared on my dashboard several times. The last time that I had driven the car, the heater would not turn off, and the smell of burnt rubber filled the car and then dissipated soon after. The car would only run in it's gas engine mode, and not switch over to electric mode, as it usually would. The next morning, the car wo... Read more

Incident date: Jan 14, 2026

Was coming off an exit on the interstate and started slowing down. My brakes act like they didn’t want to work. Grinding and the pedal was twitching under my foot. The car stopped thankfully, but then all Linda of lights came on the my dash and will not go off. And 3 warning come up!

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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