Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 252,439 complaints for CHEVROLET

Incident date: Mar 27, 2026

While driving on the highway in traffic, I was applying the brakes (slowly and smoothly) and moving with the flow of traffic when the SBS system activated the brakes harshly and slammed me to a stop without reason. In addition to throwing me forward against my seatbelt, it also resulted in the car behind me rear-ending me. I did not hit the car ahead of me, since I was far enough behind them BEFOR... Read more

Crash

Incident date: Mar 27, 2026

The contact owns a 2016 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic). The contact stated that the brake pedal was depressed to the floorboard. No warning light was illuminated. The local dealer was contacted and confirmed that parts were on back order. Another local dealer, Jeff Wyler Acura of Dayton (60 Loop Rd, Dayton, OH 45459); wa... Read more

Incident date: Apr 5, 2026

Pulled on door handle and handle came off the rear driver side door

Incident date: Mar 20, 2026

Air bag light stays on and seatbelt light comes on even when nothing is in seat.

Incident date: Apr 7, 2026

The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, the parts for two of the recall repairs were not yet available. The local dealer was made aware of the recalls and confirmed that parts for two of the recalls were not yet available; however, parts fo... Read more

Incident date: Apr 7, 2026

Incident date: Mar 1, 2026

Saturday 4/4 I took the truck to get a tire repaired. It would not initially start. 5 minutes later it finally did. Then a few blocks away the trucks internal lights started flashing and it jumped from drive into a lower gear. I thought my drive quit working. I pulled over and had reverse and low so I attempted to put in drive, still wouldn't go. After about 5 minutes I was able to get the truck b... Read more

Incident date: Feb 1, 2026

Approximately one month ago I had a high pressure fuel pump installed in my 2018 Hyundai Tucson. While driving on the highway, about ten minutes from home, my car suddenly burst into flames. There were no warning lights in the cockpit. There was no smoke in the cabin. Another motorist flagged me down. I got out of the vehicle just in time for it to become fully engulfed in flame. It burned down on... Read more

Fire

Incident date: Apr 6, 2026

The bolts attaching the front passenger wheel's lower lateral link to the body fell out. Luckily this occurred while pulling into a parking lot. Once both bolts had fallen out the vehicle was not steerable. There have been many instances of this reported online, but usually they occur with far fewer miles and I was not experiencing the symptoms. The day prior there was an alert stating that an ali... Read more

Incident date: Apr 6, 2026

On multiple occasions while driving in rain/snow/ice, the vehicle will initially throw an "i-ACTIVESENSE Partially Disabled Due to Camera Malfunction" error. This initially disables adaptive cruise control, lane keeping, blind spot detection, etc. This error immediately then cascades to throw a "Dynamic Stability Control Malfunction" error as well as an "ABS Malfunction" error, suggesting that bot... Read more

Incident date: Apr 1, 2026

There is an intermittent issue where the dashboard will indicate that the rear side radar is obscured and turn off all the safety features of the car. This happens typically on a clear day when there should be no issues. Turning off the car resets this. Its unsettling because as there are quite a few blind spots in this vehicle you are dependent on the blind spot warning, especially in heavy tr... Read more

Incident date: May 13, 2022

I am reporting a safety concern regarding BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found on models from 2019 to 2021. The oil pump in these vehicles is failing prematurely. I was told this by service technicians at BMW and confirmed it through my own research. The oil pump failure is due to a plastic adjusting ring breaking. The result is severe oil pressure lo... Read more

Incident date: Feb 24, 2025

Here’s a more professional, structured version of your complaint while still clearly conveying the seriousness of the situation: ⸻ I am writing to formally express my concern regarding a 2020 Hyundai Palisade that I purchased from a dealership less than one year ago, along with an extended warranty. Since the time of purchase, the vehicle has experienced ongoing and significant oil consumpt... Read more

Incident date: Feb 24, 2025

The contact owns a 2021 Ford Mustang. The contact stated that while driving approximately 65 MPH, the vehicle shuddered while depressing the accelerator pedal. The contact stated that there was a banging sound coming from the vehicle. There was no warning light illuminated while pulling over to the shoulder of the roadway. The contact restarted the vehicle and drove slowly to the destination. The ... Read more

Incident date: Apr 1, 2026

Numerous lights flash on dash-engine fan turns on high speed, coolant temp stops reading, check engine light comes on, unable to accelerate. Pull over but will not turn off. From what I’m reading it’s the CAN bus module and from what I’m finding on this site Jeep has many electrical failures but can’t fix it? Jeep should do what’s right and stand behind its product.

Incident date: Mar 17, 2026

Warranty work has not been completed and I have had this issue for months.

Incident date: Apr 7, 2026

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The dealer was asked to perform an inspection of the vehicle, but the request was denied. The contact was inf... Read more

Incident date: Mar 9, 2026

I have 60k miles on my 2021 yukon xl denali. the transmission went out in it in January. i have it in the shop in january for a new transmission. i got it back and the transmssion went out again in it. its currently in the shop. the transmission is a 10 speed and has been nothing but issues.

Incident date: Mar 9, 2026

My rear view mirror display is inverted, constantly. Recall has not been satisfied yet.

Incident date: Mar 9, 2026

My 2018 Hyundai Santa Fe Sport equipped with a Theta II GDI engine began exhibiting excessive oil consumption, engine knocking, and cylinder misfires consistent with the known Theta II engine defect covered under the Hyundai class action settlement. Prior to the failure, the check engine light illuminated and I experienced repeated misfires and audible engine knocking. The vehicle required frequen... Read more

Incident date: Feb 22, 2026

Incident Date: 04/05/2026 Vehicle Speed: 65–70 MPH Location: [XXX] Component: Engine / Power Train / Fuel System Summary of Safety Defect: While traveling at highway speeds (65–70 MPH) with four passengers (including two children), the vehicle suffered a sudden, catastrophic engine failure without any prior warning or symptomatic noise. The Malfunction Indicator Light (MIL) began flashing r... Read more

Incident date: Jan 17, 2026

On April 5, 2026, I was stopped at a busy intersection waiting to turn left. When I proceeded through the light, the car's sensor suddenly went off and the car braked violently. I thought I had hit something in the road. (I was driving in one pedal mode). There was nothing in the road, and I had not collided with anything. The car just decided to brake because it incorrectly sensed something in my... Read more

Incident date: Feb 2, 2026

I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45 minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet condi... Read more

Crash 1 injured

Incident date: Apr 4, 2026

While operating my 2019 Honda Ridgeline at normal driving speed, the vehicle experienced a sudden and catastrophic engine failure without warning. Immediately prior to failure, a loud metallic knocking/hammering noise developed from the engine area. Within seconds, the engine lost power and shut off completely while the vehicle was in motion. After the shutdown, the vehicle would not restart. Att... Read more

Incident date: Oct 2, 2025

The cdf drum in the 10R80 transmission in 2021 Ford Expedition has failed causing inability to accelerate or decrease speech reliably. For safety during interstate driving, there is a indisputable need for quick and reliable increases and decreases in speed. Being able to clear an intersection quickly is important not only for the driver's safety but the safety of others in an intersection. Dealer... Read more

Incident date: Jun 14, 2024

My 2024 Subaru Outback has twice become inoperable while stopped at a traffic signal. In both incidents, the engine was off while stopped, but the vehicle remained powered on and would not restart. The vehicle also would not properly power down. The car could not be safely driven or moved and required towing both times. This created a serious safety hazard because the vehicle became disabled in ... Read more

Incident date: Mar 21, 2026

The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V105000 (Seats). The local dealer and the manufacturer were contacted and informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Incident date: Mar 25, 2026

Engines has a severe issue with coolant leaking into the engine cylinders due to a design defect in the engine block. This "coolant intrusion" lead to misfires, engine overheating, and complete engine failure, and is requiring a full engine replacement.

Incident date: Mar 6, 2026

Said it needed a map sensor. I replaced it and it started acting g crazy. Dying at stop lights making weird noises. I finally threw cod P0011 so I bought the oil control valve before it arrived ny car died. It skipped 5 or 6 teeth. 3,900 left to pay on it. Im a single mom and need my car to provide [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(... Read more

Incident date: Apr 6, 2026

The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blurry. Occasionally, the message "Camera Not Available" was displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not... Read more

Incident date: Mar 23, 2026

All alarms are on. Breaks adaptive cruise control hill assist and all other alarms. Taken in to 2 Honda deals and serval mechanics they cannot figure out what’s wrong with it. About once a month all the alarms will clear while driving and the car sensors will start making the car drive odd. Have to fight the steering wheel to keep it straight and wheels will independently break, thinking it’s... Read more

Incident date: Mar 23, 2026

The contact owns a 2021 Hyundai Kona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was unaware of the warning lights that were illuminated during the failure. The vehicle was unable to be restarted. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the piston rings had failed and that the engine... Read more

Incident date: Mar 12, 2026

The contact owns a 2015 Chevrolet Tahoe. The contact stated that while driving approximately 60 MPH, the braking system's failure message was displayed. The contact stated that the vehicle had stopped independently. The vehicle was turned off and restarted and continued driving, but stated that the warning light was illuminated while driving downhill. The contact had taken the vehicle to a dealer,... Read more

Incident date: Apr 5, 2026

The driver-side rear taillight assembly suffers from a persistent seal failure, allowing significant moisture accumulation and water droplets to build up inside the lamp housing. This defect was documented by the Polestar Delivery Specialist at the time of vehicle handover and has persisted despite two prior warranty replacements of the lamp assemblies (authorized under Polestar TIE case 01943145)... Read more

Incident date: Jan 25, 2025

The contact owns a 2026 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 25V869000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The conta... Read more

Incident date: Mar 31, 2026

The contact owns a 2023 Tesla Model Y. The contact stated that while driving from a complete stop, the vehicle made an abnormal clicking sound. The vehicle was taken to a Tesla Service Center, where it was diagnosed and determined that the driver's side upper control arm had failed and needed to be replaced. The contact was informed that the repair was not covered. The vehicle was not yet repaired... Read more

Incident date: Mar 5, 2026

I was driving down the Highway and the sun roof just exploded send shards of glass everywhere and nothing had hit it or anything. It just exploded. When I got to the dealer the person ahead of me had the exact same thing and we compared pictures. It was scary, dangerous and really loud when it happened.

Incident date: Feb 10, 2026

Wiper blades are not compatible with after market brands due to wiper arm design. Exterior trim. The rear quarter window trim has poor adhesive. Causing chrome panel to bend and detach while vehicle was one highway.

Incident date: Feb 10, 2026

Backup camera image intermittently goes out and just shows a mostly black image. It appears to match a previous recall that does not yet cover our model year (2023): 24V071000. The image can sometimes be restored by slamming the hatchback shut, but it is not a permanent fix.

Incident date: Nov 1, 2024

My Cybertruck’s Power Conversion System failed at ~65,000 miles. I received a PCS alert, AC charging became unavailable, and the vehicle displayed charging faults. The repair required major disassembly of the tonneau, bed, and air suspension and cost $7000 because it occurred after warranty. Why This Is a Safety Defect: The PCS is a critical component that handles onboard AC charging, DC-DC con... Read more

Incident date: Feb 9, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? Horn began sounding unexpectedly and intermittently while driving and parked. How was your safety or the safety of others put at risk? The uncontrollable horn startled surrounding motorists and pedestrians, causing confusion and defensive reactions. While removing the fuse temporarily stopped the n... Read more

Incident date: Feb 9, 2026

I was driving my vehicle on the highway doing normal highway speed, when I began to hear an odd noise coming from the engine area. I slowed down and moved into the slow lane at which time the noise became worse. The vehicle then lost power and I wasn’t able to get the vehicle to do over 40mph. I was able to exit the highway and limp my vehicle home. I had the vehicle towed to a GMC dealership th... Read more

Incident date: Apr 3, 2026

I've never had a problem staying awake driving. I don't have this problem in my vehicles or other vehicles. Every time I drove the car. I could not stay awake. I ve driven the car about 5xs. I would fall asleep and not even realize it. Now fell asleep driving the car two nights ago. No warnings went off and I drove over one lane and off into the center medium. No lane change warnings went off. B... Read more

Crash

Incident date: Feb 27, 2026

Truck has 11000 miles. Waiting in drive thru, felt a jolt, like someone rear ended me. 3 warnings came on “system malfunction, Hybrid system malfunction , and drive/start malfunction. Truck was stuck in 2nd gear. Drove to parking lot, turned truck off. Was able to drive to dealership. 23 days at dealership, replaced transmission under warranty. Solenoid problem.

Incident date: Apr 2, 2026

On March 13, 2026 I purchased a 2023 GMC Sierra AT4 Pickup with 3.0 Diesel Engine. While driving on a state highway in a 35 mph zone I started to accelerate as the speed zone changed. The truck suddenly had the rear wheel lock up for a brief time about quarter to half second then the truck proceeded on. This happened as the transmission was downshifting. Then on or about March 24, 2026 I was using... Read more

Incident date: Apr 2, 2026

I am reporting a recurring safety-related defect involving driver-assistance and steering-wheel controls on my 2022 Toyota Sienna Limited, VIN [XXX] ry 8, 2026, I brought the vehicle to Parkway Toyota in [XXX] bec [XXX] tion” warning appeared and cruise control stopped working. The dealer diagnosed the issue as related to the 12V battery, replaced the battery, and advised that the condition was... Read more

Incident date: Mar 16, 2026

I was driving in a 70mph zone and lost all propulsion. Vehicle said to shift to neutral to start. Pulled to the side of the highway and it would not crank. Had to have the vehicle towed.

Incident date: Mar 16, 2026

I was driving in a 70mph zone and lost all propulsion. Vehicle said to shift to neutral to start. Pulled to the side of the highway and it would not crank. Had to have the vehicle towed.

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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