Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 250,088 complaints for CHEVROLET

Incident date: Jan 12, 2026

Our vehicle became unable to shift out of neutral after a traction event (wheel slip & loss of traction) when trying back into our driveway from a snow packed access alleyway then multiple system warnings occurred including transmission, traction control, ABS, engine ECU, stability systems and anti-roll errors. I turned off the car and tried again with vehicle still unable to shift out of neutra... Read more

Incident date: Jan 12, 2026

Lost Power. Engine went into a limp mode. Engine starting knocking loudly and service esc came up on dash along with check engine light. Took it to the dealer and they said a lifter spun and damaged the camshaft. Dealer says it’s not covered by recall. Vehicle has been in Chevy dealer garage for 2 weeks and no repair yet.

Incident date: Jan 16, 2026

The first time was at 93,000 miles where my car started to surge and went into limp mode but once I shut the car off and turned it back on everything went away and the car was fine. It did happen a couple more times, but as soon as I would shut the car off and turn it back on the code was cleared and by the time I got it to a mechanic there was no known code.This last time was at 220,000 miles I... Read more

Incident date: Jan 26, 2026

When driving, frequent knocking sounds can be heard coming from the engine when at a stop to turn, and accelerate. The electrical system was faulty with the engine electrical system indicating problems- the heater shut off, so we had no heat during a 90-minute road trip. Tire pressure monitor indicates low tirepressure and seems unresponsive. I brought it in for service. The electrical system... Read more

Incident date: Jan 22, 2026

I was driving to work, was approx 15 miles into trip when the wrench sign came on the dash, within the next 5 to 10 miles the vehicle starting shifting weird, by the next 5 miles as I pulled to stop light the vehicle had hard shifting down and would be hesitant to move when pushing on gas and within the next few miles continued to get worse and started smelling a burnt smell. Pulled into hospital... Read more

Incident date: Jul 1, 2023

Safety Defects and Mechanical Failures My 2020 Ford Edge (VIN: [XXX] ) is plagued by systemic safety defects that render it unroadworthy under Pennsylvania law (37 Pa. Code § 301.2).[1, 2] The 8F35 transmission suffers from a documented "shudder" and loss of motive power (TSB 21-2389), creating a high risk of collisions in traffic.[3, 4, 5] Additionally, the vehicle is subject to critical federal... Read more

Incident date: Jan 28, 2026

1. The component that fails is the EPS System and yes it is available for inspection. 2. My safety was put as risk because the wheel would not turn while driving home and I was almost involved in a crash. 3. No, the problem has not been reproduced due to the wheel not turning efficiently and it happened for the first time today while driving. It has not been inspected 4. No it has not been inspe... Read more

Incident date: Jan 28, 2026

Transmission warning light came on the dash saying may not be able to shift soon. I dropped of at the dealer and they said they were backed up on that department I would have to leave it there and they would diagnose in a week and let me know. Still waiting 6.2 zr2

Incident date: Jun 1, 2023

Summary of Incident: On August 16, 2025, while my daughter was operating the vehicle at approximately 35 MPH, the front driver-side wheel detached entirely from the vehicle, resulting in a catastrophic loss of control and the vehicle being declared a Total Loss. Technical Details & Safety Hazard: The vehicle had undergone a comprehensive wheel and brake service at a licensed dealership, Ron Tonki... Read more

Crash

Incident date: Jan 24, 2026

Bought car in April 2025. Has 80,000 miles. Transmission failed.

Incident date: Jan 29, 2026

ICCU failed with around 11k miles on 2025 Ioniq 5, around a mile from home Was able to drive back to home with reduced power Currently at dealership for weeks awaiting warranty service, no ETA on replacement part

Incident date: Dec 9, 2025

My car totaled by another car and my air bags did not deploy.

Crash 2 injured

Incident date: Jan 30, 2026

The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The contact stated that while the vehicle was idling, it vibrated abnormally. No warning lights were illuminated. The vehicle was taken to the dealer; however, the contact was informed that the part to do the recall repair was not yet available. The contact state... Read more

Incident date: Nov 17, 2020

I was driving on the highway at 60 miles per hourn, my car started shaking, my oil and engine light came on, if felt like little rock were hitting under my car and my car went out. I feared for my life. I was able to pull over on the median. When the tow truck came, the tow guy said my engine blew. I just had my oil changed by the dealer 12/26/2025.

Incident date: Nov 17, 2020

Since I acquired the vehicle at around 100k miles, there is a transmission shift wobble at 30mph, 40mph, 45mph, 60mph and 65mph. I drove a manual transmission for over 10yrs prior to this vehicle and when this transmission wobble happens, I just reved a bit and let the gas go so it shifts better into the next gear. I just got used to it, my worry began when the wobble would happen while on cruise... Read more

Incident date: Jan 27, 2026

The contact owns a 2020 BMW M340I. The contact stated that after an oil change was performed by an independent mechanic, there was a large amount of gray smoke coming from the exhaust pipe while accelerating from a complete stop. There was no warning light illuminated during the failure. The vehicle was taken to various independent mechanics, and the failure was associated with the PCV (Positive C... Read more

Incident date: Nov 13, 2025

This fall 2025, my kids started saying they couldn’t get out of this one particular seat. It would get stuck and they had to try to slide out from under the seat belt to get out. Shortly after that it wouldn’t even click anymore or lock into place. So we stopped using the seat. Then about a month ago we had a second seat belt that will not stay latched to keep the top part of the buckle into t... Read more

Incident date: Nov 13, 2025

I have noticed that my car is shuttering/vibrating. I feel it in the steering wheel/gas pedal to my seat. It starts at 35mph plus and at different speed intervals. I either have to decelerate or accelerate to get it to quit. My neighbor who is a mechanic at Maserati/Porsche dealer road with me to verify and also pulled up codes. None were set off. He researched complaints of same issues. Possible... Read more

Incident date: Nov 13, 2025

Incident date: Jan 22, 2026

Transmission failing, I’ve read this is extremely common on these cars. In Canada they have issued a recall on these vehicles. It’s been making noise for quite a while, it recently started getting. Loud grinding squeaky sounds.

Incident date: Jan 22, 2026

I would like to formally file a safety complaint regarding my Chevrolet vehicle and to express concern over Chevrolet’s handling of a known defect. On January 22, while driving to work in cold weather conditions, my vehicle experienced a sudden and dangerous malfunction. The engine unexpectedly revved to approximately 4,500 RPM, the check engine light illuminated, and the dashboard displayed an ... Read more

Incident date: Jan 22, 2026

Incident date: Nov 22, 2025

The ABS Control Module failed. After checking with the dealer, the part is unavailable unless you agree to pay 4x the price. After further research, blogs, online info, it appears this part is back ordered because of a widespread failure. This is dangerous and should have been recalled. Instead they are releasing small amount of part for the purpose of gouging.

Incident date: Jan 30, 2026

See attached document for complaint.

Incident date: Jan 30, 2026

1. The digital dashboard completely failed 3 times. Bluetooth was connected temporarily and now people cannot hear me through the system. 2. When my dashboard was disabled, I couldn't drive and was afraid for my life and afraid for my passenger's lives. 3. I have spoken with, the service manager, the general manger, the service supervisor, several service personal, Nissan Consumer Complaint case# ... Read more

Incident date: Dec 1, 2025

On Friday, January 23, 2026, at approximately 6:41AM, I was going to Starbucks located at 5378 W. Rosecrans Ave Hawthorne, CA 90250. My partner and I were talking, I was just about to exit to get my coffee then we heard a loud “pop” like a gun shot, and then the sound of shattering glass. We jumped, frighted, startled by the sound, immediately looking over at the back seat of my car window. We... Read more

Incident date: Oct 18, 2025

The contact rented a 2025 Hyundai Tucson. The contact stated that the vehicle would stop and would restart independently while driving. The contact stated that while attempting to reverse, the vehicle failed to respond on several occasions while the gear shifter was in reverse(R). The contact stated that the failure occurred while there was a vehicle parked behind the vehicle or further away. Ther... Read more

Crash 2 injured

Incident date: Oct 18, 2025

I purchased a 2023 Chevy Tahoe in Oct 2025. Since then, I have been trying to figure out how to set up the myChevrolet app. The OnStar button doesn’t work so I called OnStar. After multiple calls, they told me that the account is linked to the previous owner and can’t be transferred because of a faulty telematics communications module. The faulty module is also causing the clock to run slow, w... Read more

Incident date: Sep 12, 2025

Incident date: Jan 2, 2026

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted to reverse, the screen displayed an upside-down image. No warning light was illuminated. Several local dealers were contacted, including Chalmers Ford (2500 Rio Ranch... Read more

Incident date: May 15, 2024

Bad PTU on 2020 Jeep Cherokee. It is out of any warranties and a know issue among this vehicle line. Current recall is for vehicles through Feb 2019, and this would be right outside that window (my specific VIN is outside of the recall).

Incident date: Dec 19, 2023

I tow a 16000 lb RV with my truck and the ABS/Skid control goes on and off every few minutes and RAM keeps telling me that they do not have the part to take care of this recall, it has been more than 18 months now. This is my only means of transportation.

Incident date: Nov 1, 2025

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH, the front passenger’s side head restraint erroneously deployed. There was a loud popping sound during the failure. The vehicle was taken to the local mechanic, who replaced the head restraint. The cause of the failure was not yet determined. The local dealer and the manufacturer were not made... Read more

Incident date: Jul 16, 2025

The vehicle began experiencing repeated engine misfires, hesitation, and loss of power during normal driving. The issue was diagnosed as failing fuel injectors, which is a known issue on this generation of Honda CR-V. The failure causes sudden hesitation and reduced engine power, particularly during acceleration and at intersections, creating a safety hazard in traffic. In some instances there was... Read more

Incident date: Jan 7, 2026

exactly one year after purchase and with approximately 18,000 miles on the vehicle — the original factory-installed front right tire catastrophically failed while I was driving under normal conditions. The tire blew out suddenly with complete sidewall separation, causing loss of vehicle control. There was no prior tire pressure warning before the failure occurred. Tire size: 225 /40R18 88V

Incident date: Jan 7, 2026

Around 55,000 miles, my 2021 Chevrolet Blazer experienced a throttle body failure. The check engine light illuminated and the vehicle entered a reduced power/limp mode condition. Throttle response was significantly limited, and the vehicle could not accelerate normally. While the vehicle remained drivable, it took substantially longer to reach speed, which could pose a safety risk when merging int... Read more

Incident date: Jan 7, 2026

Incident date: Jan 23, 2026

ICCU failure. Towed to Vacaville Hyundai. Dealer diagnosed and confirmed ICCU failure. Barely got to parking lot - limp mode. Warning lamps: Check Electrical System. Also check 12v battery After parking: Stop vehicle and check power supply. message

Incident date: Jan 23, 2026

turbo/superchargers malfunctioned, and I had to have it replaced back up sensors do not work properly. Say backup, assistant, malfunction.

Incident date: Dec 5, 2025

Electrical system warning light came on and said to shut the car off immediately. The car was parked at the time and I was trying to start it. The 12V battery would not hold a charge after multiple items and the car was inoperable. The dealer has yet to provide any information but hinted at a likely ICCU issue.

Incident date: Jul 5, 2024

My truck started to over heat due to lost of radiator fluid. The cause was the transmission coolant line chafing against front drive shaft.

Incident date: Jan 19, 2026

NHTSA #25V-586 Recall #93C 2017-2019 ALFA ROMEO GIULIA, 2018-2019 ALFA ROMEO The vehicle has been experiencing inconsistent fuel readings, an electronic throttle control fault, and a service engine warning. When the electronic throttle control fault occurs, the vehicle loses power, stalls, and struggles to accelerate, which raises concerns about its suitability for commuting. On several occasions,... Read more

Incident date: Jan 25, 2026

The contact owns a 2026 Volvo XC60 MHEV. The contact stated while driving approximately 30 MPH, the instrument panel went dark and became inoperable. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument cluster was inoperable and needed to be replaced; however, the part was not... Read more

Incident date: Nov 29, 2025

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that th... Read more

Incident date: Sep 1, 2025

The contact owns a 2022 Ford Explorer. The contact stated that while driving approximately 35 MPH, the vehicle stalled. There was no warning light illuminated; however, before the vehicle stalled, the engine was sputtering. The vehicle was towed to a local dealer where it was diagnosed, and determined that the fuel pump had failed; however, the part to repair the vehicle was not available. The veh... Read more

Incident date: Jan 8, 2026

The contact owns a 2016 Ford C-Max Energi. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera failed to display an image as intended on the center digital screen. No warning light was illuminated. The local dealer was not conta... Read more

Incident date: Jan 8, 2026

The contact owns a 2025 Chevrolet Blazer. The contact received notification of NHTSA Campaign Number: 25V433000 (PARKING BRAKE). The contact stated that while driving 35 MPH, the vehicle vibrated abnormally. The contact exited the freeway and the front passenger’s side tie rod detached from the vehicle and the vehicle lost power steering functionality. The contact was able to pull over to the cu... Read more

Incident date: Dec 25, 2023

Incident date: Jan 15, 2026

The contact owns a 2019 Kia Sportage. The contact received notifications of NHTSA Campaign Numbers: 22V703000 (Trail Hitches) and 21V137000 (Service Brakes, Hydraulic); however, the recall repair requests were denied by the manufacturer. The contact stated that while attempting to start the vehicle, it failed to start as intended. No warning light was illuminated. In addition, the contact stated t... Read more

Incident date: Jan 15, 2026

When driving in traffic about 10 mph engine shuts down and power steering goes out. . When I slow to turn, the engine shuts down sometimes and the power steering goes out. No warnings. I’m afraid to drive it. I almost hit a lady while turning in a parking lot because the steering went out and it died. Sometime it’s hard to turn the key to start the truck. This has happened 9 or 10 times ... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog