Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 250,088 complaints for CHEVROLET
Incident date: Feb 2, 2026
The contact owns a 2015 Nissan Rogue. The contact stated that while driving at an undisclosed speed over a bump in the roadway, the vehicle shuddered and swayed to one side and made an abnormal clunking sound. The vehicle was pulled over into a parking lot and parked. A neighbor inspected the vehicle and informed the contact that the passenger’s side rear wheel needed to be aligned and that the ... Read more
Incident date: Feb 2, 2026
Got word from the mechanic at the dealership that the cam shaft is leaking oil as well as the fuel injectors retainers are out and need to be sealed as they are also leaking. the engine went into safe mode to prevent any engine fires.
Incident date: Feb 2, 2026
Got word from the mechanic at the dealership that the cam shaft is leaking oil as well as the fuel injectors retainers are out and need to be sealed as they are also leaking. the engine went into safe mode to prevent any engine fires.
Incident date: Feb 12, 2026
A victim of the fault cvt transmissions. Known and recorded faulty transmissions but into these models and these year Toyotas. Dealership wants $12000 to change whole trans with no support.
Incident date: Feb 12, 2026
I keep loosing power and get the message "Engine Power Reduced" and the car stops while driving down the road, sometimes it just stutters and won't maintain speed without the warning. I've had 2 shops check it out and can't find anything wrong. This vehicle has had all required maintenance done by the dealer since it was new.
CHEVROLET
SILVERADO 1500
(2017) — ELECTRICAL SYSTEM
Feb 12, 2026
Incident date: Jan 14, 2026
The slider doors and back/trunk hatch have many electrical malfunctions. -Driver-side sliding door: After we press the button to open the door, the door often begins closing on our kids as soon as it has fully opened. When I press the button to open it again, it will start closing again immediately. Sometimes this process repeats 2-3 times before it stays open and our children can exit th... Read more
CHEVROLET
SILVERADO 1500
(2017) — POWER TRAIN
Feb 12, 2026
Incident date: Jan 14, 2026
1. The vehicle's transmission does not operate consistently and safely. 2. At times, the transmission will not engage, and this has placed my family in very dangerous situations when changing lanes. 3. At red lights, at times, the transmission will not engage to drive. 4. When slowing in traffic at times , the transmission will not adjust to the slower speed, although the operator is applying th... Read more
1 injured
Incident date: Jan 29, 2026
While driving in traffic, my 2024 Kia Seltos suddenly shut down without warning again. I lost propulsion while the vehicle was in motion with passengers inside, creating an immediate safety hazard. The issue appears electrical or powertrain-related. This occurred during normal operation and could result in a serious crash. My vehicle shutting down in active traffic with passengers is unaccepta... Read more
CHEVROLET
SILVERADO 2500
(2020) — POWER TRAIN
Feb 12, 2026
Incident date: Feb 11, 2026
Problems with dual clutch automatic transmission Ford Focus Class action lawsuit of 2013.
CHEVROLET
SILVERADO 1500
(2019) — ENGINE AND ENGINE COOLING
Feb 12, 2026
Incident date: Nov 12, 2025
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at 50 MPH, the vehicle went into LIMP Mode. The check engine warning light illuminated, and the messages "Service Emission System”, “See Owner's Manual", and "65 MPH Max Speed" were displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed, and determined that the diesel... Read more
Incident date: Feb 11, 2026
One or more connecting rod bearings are failing. There is a knocking noise coming from the lower end of the engine which is more pronounced under load. There is a risk of the engine failing completely while driving and causing risk to myself, my passengers, and other drivers. This issue is know to happen in the same engine (J35Y5) and certain VINs are already under recall.
Incident date: Feb 11, 2026
Vehicle Safety Complaint – 2024 Chevrolet Equinox I am reporting a safety defect involving unintended vehicle movement and improper shutdown behavior. While operating my 2024 Chevrolet Equinox, I was able to shut the vehicle off even though it was not in Park. After shutdown, the vehicle rolled forward on its own and struck a tree. At the time of the incident, the radio remained on despite the... Read more
Incident date: Feb 11, 2026
Vehicle Safety Complaint – 2024 Chevrolet Equinox I am reporting a safety defect involving unintended vehicle movement and improper shutdown behavior. While operating my 2024 Chevrolet Equinox, I was able to shut the vehicle off even though it was not in Park. After shutdown, the vehicle rolled forward on its own and struck a tree. At the time of the incident, the radio remained on despite the... Read more
Incident date: Feb 6, 2026
Had a P1098 code. The truck was diagnosed by a certified technician. Found to have a failing coolant control valve. GM has issued special coverage for this known failure. Special coverage is not including the VIN for this truck although it falls in the criteria for model, year, and engine model.
Incident date: Feb 6, 2026
The contact owns a 2024 Chevrolet Traverse. The contact stated that while driving out of the dealer's parking lot at 4-5 MPH and depressing the accelerator pedal, the messages "Service ESC System" and "Brake System Failure - Press Hard to Brake - Do Not Drive" were displayed, and the check engine warning light illuminated. The contact stated that the vehicle failed to respond while depressing the ... Read more
Incident date: Dec 29, 2025
The contact owns a 2022 GMC Sierra 2500. The contact stated that the engine was making an abnormal rattling sound on cold starts. There was no warning light illuminated. The vehicle was taken to the dealer, where the front muffler exhaust baffle was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the rattling sound could not b... Read more
Incident date: Dec 29, 2025
My check engine light came on, I took my vehicle to Ken Ganley Chevrolet because that is where I purchased it. They claim they have no record I bought it there and at first refused service. I provided my loan documents that state I purchased it. Tim was in the service department, I brought the car in and he had it looked at. He said the issue is the turbocharger, which is a known issue with this y... Read more
CHEVROLET
SILVERADO 2500
(2020) — POWER TRAIN
Feb 12, 2026
Incident date: Jan 24, 2026
Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issue was caught early enough before it was an acute safety issue, however this issue can cause smoke while driving and cause the vehicle to lose function while driving, endangering those in and around the vehicle in motion. The vehicle only has 35,000 miles on it, has been confirmed an... Read more
CHEVROLET
SILVERADO 2500
(2020) — ELECTRICAL SYSTEM
Feb 12, 2026
Incident date: Jan 24, 2026
On approximately January 24, 2026 my 2020 Chevrolet Silverado 2500HD equipped with the 6.6 Duramax Diesel displayed an error code (P20B9). This error code was found to be related to the diesel exhaust fluid system specifically relating to "Reductant Heater A Control Circuit/Open." On January 27, 2026, the vehicle was diagnosed at Chevrolet dealership and the following was reported "Diesel Emission... Read more
Incident date: Nov 12, 2014
Rear heater line leak detected during evaluation of engine code P01F0 and empty expansion tank was noted. There was never any puddle in my garage prior to the incident, and nothing detected after the fact either. Pictures included demonstrate a leak at the double-crimp near the farthest rear point of the vehicle. The other hose behind the drip photo was also leaking at the crimp under the secon... Read more
Incident date: Nov 12, 2014
The contact owns a 2005 Chevrolet Cobalt. The contact stated that the key was stuck in the ignition. The contact had to use the key release to remove the key manually. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, no cause for the failure was found, and the failure persisted. The contact stated that on a separate occasion, while driving at an undisc... Read more
Incident date: Feb 12, 2026
I’m writing to report an ongoing issue with my vehicle’s windshield washer system. The washer fluid is not dispensing properly, and as a result, the windshield is not being cleared effectively while driving. This creates a safety concern, especially in poor weather conditions or when road debris accumulates on the windshield. The reduced visibility makes it difficult to drive safely and confi... Read more
Incident date: Feb 12, 2026
While driving on the freeway I recieved and elctrical fault detected please pull over when safe. The issue is the DC to DC converter failed resultign in the loss of charging for the car and relaince on stored elctricity in the battery to drive systems. I was on the highway at freeway speeds and had to exit the highway quickly to avoid the vehicle completly shutting down on the freeway. The dealer ... Read more
Incident date: Feb 2, 2026
My 2023 Volvo VAH experienced complete transmission failure. Dealer claims failure was caused by water contamination from air system. However: • Air dryer filter had been replaced at authorized Volvo dealer. • Entire air dryer unit had been replaced with new OEM assembly. Despite documented maintenance, internal transmission damage occurred. If water accumulation in the air system can dest... Read more
Incident date: Feb 2, 2026
Clicking/Clunking under driver's feet
CHEVROLET
CITY EXPRESS
(2017) — ENGINE
Feb 12, 2026
Incident date: Sep 1, 2025
Mechanic at Lee Street Garage reported lower end noise issues with engine and told me they don't recommend fixing other issues until I have vehicle looked at by dealership (in case they can address potential engine failure issue linked below). I took vehicle to dealer and they reported $5000 in repairs (to fix other issues) - nothing about a potential recall - [XXX] for this issue. I understand... Read more
CHEVROLET
CITY EXPRESS
(2017) — FUEL SYSTEM, GASOLINE
Feb 12, 2026
Incident date: Sep 1, 2025
The contact owns a 2017 Chevrolet City Express. The contact stated that while making a right turn, there was an abnormal gasoline odor inside the cabin of the vehicle. The seat belt warning light was illuminated. The contact stated that the vehicle lost motive power and was not driving properly. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact stated that on ... Read more
Incident date: Apr 1, 2024
Transmission total failure at 118000 miles vehicle had shutting and jerking problems for about 40000 miles.
Incident date: Apr 1, 2024
The car will cut off while driving and across the dashboard it’ll say “press brake to start engine”.
Incident date: Apr 1, 2024
The car will cut off while driving and across the dashboard it’ll say “press brake to start engine”.
Incident date: Feb 2, 2026
My GM Dealership completed the GM 6.2 Engine Inspection and recommended Oil Replacement as part of the 6.2 Engine Recall. Roughly 5,000 miles after this service, the engine failed. I attempted to accelerate from 45-65 miles per hour while getting on the highway, and the engine seized up. I was able to coast/steer the vehicle to the side of the road. The vehicle's starter could not crank the en... Read more
Incident date: Jan 1, 2026
Flashing all LPAS warnings. Also displaying 'brake system' on dashboard
CHEVROLET
TRAILBLAZER
(2026) — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 11, 2026
Incident date: Jan 19, 2026
I was rolling up to a stop light at approximately 20 mph when the frontal crash mitigation feature suddenly slammed the brakes on fully to a complete stop. I searched the web and found that there are other owners of this model that have had similar occurrences. I could easily have been rear-ended if someone had been following. I was lucky that didn’t happen. Since that day, I have been afraid to... Read more
CHEVROLET
SILVERADO 1500
(2018) — SERVICE BRAKES
Feb 11, 2026
Incident date: Sep 16, 2023
2025 Honda accord hybrid sportL odometer 9,000 Brake system problem. Brake performance may be reduced. Vehicle has not been checked yet by dealer or any type of representative. Message on dashboard and warning lights appear Wednesday February 11th 2026
CHEVROLET
SILVERADO 1500
(2018) — UNKNOWN OR OTHER
Feb 11, 2026
Incident date: Sep 16, 2023
Transmission is having hard shift and shutter at a speed of 60/65
Incident date: Feb 11, 2026
Power Steering Loss (2019 - Recall 19S26): Affects 2013–2016 models. Corrosion of the steering gear motor bolts can lead to a sudden loss of electric power steering assist, making the car harder to steer. This recently happened to my vehicle, causing my wife to almost crash. Luckily she wasn’t far from home and was able to drive slowly with very difficult steering made it home safely. I took... Read more
Incident date: Feb 8, 2026
I completed recall in March of 2025 for the ICCU, it failed driving down a busy road in January 2026. Kia did complete the repairs, but only warranties for 12k miles. It seems from forums I am in that this is a common problem. It also caused me to be without transportation for several weeks
Incident date: Feb 3, 2026
I am driving a 2019 GMC Terrain SLT, and I have a serious concern regarding a recent service experience. On 02/10/2026, I had an oil change and a complete vehicle inspection performed at Kunes GMC Greenfield, Wisconsin. After the service was completed and I returned home, I noticed an unusual noise coming from under the engine hood. I immediately went back to the dealership and informed them of t... Read more
Incident date: Feb 11, 2026
On February 9, 2026, our 2023 Mazda CX‑9 experienced a sudden and complete system malfunction while being driven. Multiple system failures began approximately six minutes before the crash. During this time, the driver reported: • Total loss of steering • Complete brake failure • No response to acceleration or driver input • No ability to slow, stop, or maneuver the vehicle • No meaning... Read more
Crash
1 injured
Incident date: Feb 10, 2026
I recently discovered a recall notification in my app regarding wiper corrosion, which has resulted in my wipers functioning very slowly regardless of the speed setting. This poses a significant safety concern, especially during rainy or snowy conditions in Michigan, as it substantially impairs visibility. After contacting Ford Motor Company and spending three hours on the phone, I was informed th... Read more
Incident date: Feb 9, 2026
The vehicle reported a charging system failure alert and came to a jerking stop. The battery was completely drained and the alternator had failed at 71,000 miles. The vehicle stopped in the drive lane on a heavily trafficked road. The emergency release lever was found and pulled to allow the truck to pull over.
Incident date: Jan 28, 2026
The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle sputtered, and there was a strong fuel odor inside the vehicle. The contact stated that while depressing the accelerator pedal to move off from a stop light, the engine shut off. The tractio... Read more
Incident date: Feb 6, 2026
The fuel injector failed which cause safety issues such as reduced speed, failing safety issues, and the car is misfiring and not running safely. When driving the car started to misfire and was not running correctly. It then reduced speed and the safety features were disabled. Yes this issue was confirmed by Ken Vance Honda in Eau Claire WI. There was a flashing check engine light, hill start assi... Read more
Incident date: Feb 6, 2026
After refueling we re-entered I495 Northbound. While traveling in the fast lane of traffic my vehicle shut off. I lost all power, including the ability to use On-Star. The vehicle refused to start for thirty minutes. This problem repeats within a mile of refueling. The vehicle has been taken to the dealer. The first time the said it was a sensor in the stable trak. This last time they claimed a bo... Read more
Incident date: Feb 2, 2026
After refueling we re-entered I495 Northbound. While traveling in the fast lane of traffic my vehicle shut off. I lost all power, including the ability to use On-Star. The vehicle refused to start for thirty minutes. This problem repeats within a mile of refueling. The vehicle has been taken to the dealer. The first time the said it was a sensor in the stable trak. This last time they claimed a bo... Read more
Incident date: Feb 2, 2026
Onstar Module failed causing battery to drain and no ETA on part -- from Chevy - To drive the vehicle the module is disconnected by the dealer as parasitic battery drain causes all other safety systems to fail - with module disconnected hazard lights will not work - so if situation happens where hazards are necessary to save occupants life they are not working and functioning due to care to able t... Read more
Incident date: Feb 2, 2026
Onstar Module failed causing battery to drain and no ETA on part -- from Chevy - To drive the vehicle the module is disconnected by the dealer as parasitic battery drain causes all other safety systems to fail - with module disconnected hazard lights will not work - so if situation happens where hazards are necessary to save occupants life they are not working and functioning due to care to able t... Read more
Incident date: Jan 26, 2026
The contact owns a 2018 Ford Edge. While the vehicle was shifted into reverse(R), the rearview camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. Two dealers were notified of the failure and confirmed that parts for the recall repair were not yet available. ... Read more
Incident date: Dec 31, 2024
Three separate original equipment Pirelli Scorpion MS tires experienced sidewall structural failures on my 2025 Hyundai Santa Fe Calligraphy within the first 8,000 miles. One tire suffered a sudden blowout at approximately 3,000 miles. Two additional tires developed visible sidewall bubbles at approximately 6,000–8,000 miles. These failures occurred without impact damage or misuse and represent... Read more
CHEVROLET
SILVERADO 1500
(2021) — LANE DEPARTURE: BLIND SPOT DETECTION
Feb 11, 2026
Incident date: Feb 6, 2026
Blind spot indicator lights ( both left and right side) randomly alert when there is nothing beside me. Also when I’m backing into a parking spot it also randomly blinks fast.