Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 250,088 complaints for CHEVROLET

Incident date: Jan 15, 2026

The truck was involved in a head on collision at 64mph and the drivers air bag did not deploy. Although the accident was caused by another driver going the wrong way on the highway I am concerned with the fact that the air bag did not deploy

Crash 1 injured 1 deaths

Incident date: Aug 1, 2025

Dear Sir, On April 2026, I need to do the semiannual smog check. Right now, I face DTC P0420 error code and I can't pass the smog check inspection. Note that I don't have the engine light on indicating the a/m error code. Only my OBD2 shows the error DTC Code P0420. I did some searhing and noticed that the ECM for Sienna should be updated to erase the a/m DTC code. I would appreciated to help me... Read more

Incident date: Aug 1, 2025

The raido screen glitches randomly and wont let you use it. The engine has a bad shudder while driving. When the engine shudders the RPMs go down. It has hard shift most of the time after sitting over night and starting driving in the morning. It has been doing these issues for at least 6 months.

Incident date: Feb 13, 2026

I was driving on a 5 Lane Highway when suddenly what sounded like a gunshot or grenade going off in my right ear turned out to be my sunroof shattering. I thought someone shot at me since there were traffic on my right, but when I looked to my right I saw no evidence until I looked up, then immediately felt glass particles falling in all around.

Incident date: Feb 13, 2026

The vehicle started throwing an error stating 'shift to park' after putting the vehicle in park. When attempting to turn the vehicle off it will not allow it, just keeping up the shift to park message on the dash. I am then unable to lock the doors. This could kill my battery as the engine eventually turns off but the lights stay on. Furthermore, leaving the vehicle unlocked and on for some time p... Read more

Incident date: Feb 13, 2026

February 13th at 1256am my emergency break light flashed on my dashboard and beep for me to break but there was nothing in front of me. I was going 60mph on route 42. Roads were clear and there was no traffic.

Incident date: Jan 30, 2026

No compression head gasket prob not running hot or water being used but cylinder test shows no compression and combustion leak detector test shows leak

Incident date: Feb 11, 2026

SUV check engine light for the emissions system came on 11/21/2025. The light does not stay on all the time, it goes on and off ever several days. During my state inspection, dealer diagnosed issue to a P0430 code and ran a cylinder AF test. It revealed that cylinders 2, 5 and 6 failed for rich conditions and stated the fuel injectors require replacement. Both the dealer and honda Corp. stated the... Read more

Incident date: Feb 11, 2026

Radiator inlet hose leaked which caused low coolant. Check light alerted. Replace the hose. Parts are on backorder. Also had a recall on the emergency brake assist. I took this in for the recall however the alert assist still goes off.

Incident date: Feb 9, 2026

I moved to Reno, NV where I need to merge onto route 80 everyday. During several attempts to merge onto 80, my Genesis GV70 stopped accelerating at 42 MPH, roughly 5000 RPMs and I was almost rear ended on two occasions because of the 'stalling' of the vehicle. An 18 wheel truck almost hit me because I couldn't accelerate past 42 MPH. Luckily, I was able to pull off the road. There was no warni... Read more

Incident date: Feb 9, 2026

I turned my vehicle on and my brakes, ABS, traction control and anti collision lights all came on. Upon research this is a known problem in 2025 and a recall in 2024. It did in fact end up being the master cylinder and brake system that faulted

Incident date: Feb 9, 2026

Incident date: Sep 2, 2025

The vehicle has been in to the dealer multiple times for electrical system failures. The car is not safe to drive and has stalled multiple times while driving. The system has errors that light up stating there is an electrical system failure. The car has stopped driving in the middle of a trip, I have been stuck with my family multiple times while on short trips and long trips. The vehicle has bee... Read more

Incident date: Feb 14, 2026

The steering wheel became stiff all the sudden and became hard to turn. As well as all the warning lights came on when that happened such as Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning. I was driving in the middle of the road when this hap... Read more

Incident date: Jan 14, 2026

The fuel line was rubbing against another pipe between the engine and firewall, causing it to leak, spraying gas all over the engine including the exhaust. In my opinion if this hadn’t happened in traffic where you could smell it but on the interstate I hate to think what may have happened. I’ve looked on the jeep renegade forums and there seems to be other people who have experienced ... Read more

Incident date: Mar 1, 2025

There is a coolant leak from the hoses stemming to the thermostat housing. This has been commonly Reported amongst the same vehicles across the country. No damage to the hoses and no accidents to trigger leak. No light triggered. Just leaks visibly under the car

Incident date: Mar 1, 2025

Safety Complaint – Sudden Oil Loss and Engine Failure – 2014 Chevy Equinox Hello, I am reporting a serious safety issue involving my 2014 Chevrolet Equinox with the 2.4L Ecotec engine. My vehicle began consuming oil at an abnormal rate without any dashboard warnings in early 2025. The oil level would drop dangerously low between regular oil changes, and the problem escalated quickly. I had... Read more

Incident date: Jan 29, 2026

The vehicle is experiencing a suspected brake actuator / brake booster failure. Multiple warning lights appeared simultaneously, including ABS, Brake, Traction Control, and Master Warning lights. The vehicle produces a frequent buzzing noise from the brake system, especially at low speeds or when stopped. The noise occurs repeatedly when pressing the brake pedal, indicating the system is struggli... Read more

Incident date: Jan 27, 2026

My vehicle was taken in to shop due to recall recommendation I received in GM app for fuel pump control module . After repair was done my engine begin ticking the same day and failed a week later . I documented the whole thing and filed a claim with GM however the dealership that did the repair are not responding to GM . The dealership is alm Chevorlet south in Jonesboro ,GA this vehicle stalled ... Read more

Incident date: Feb 9, 2026

My 2024 toyota corolla xse hybrid had died 3 times because the 12 volt battery is no good. The battery has been replaced with the same type of 12 volt battery 2 times and the car still died. the car becomes inoperable. Hybrid cars, particularly Toyota, are experiencing significant 12-volt battery failures due to parasitic drain, leading to premature battery death. Affected models include the To... Read more

Incident date: Feb 13, 2026

Hood became unlatched while driving. Significant vehicle damage to hood, windshield and roof. No other vehicles involved or bodily injuries.

Incident date: Jan 1, 2026

The automatic forward collision warning slammed on the breaks whe. There were no other vehicles or obstacles in the road

Incident date: Feb 8, 2026

There is an issue with the Mach E where while in a parking lot at low speeds the user may accidentally press the cruise control setting which will initiate the car jolting up to 15 mph (minimum speed for adaptive cruise control system) instantly. This happens when you are going 5 mph or less in a parking lot. Although this is more of a design issue where some users may not deal with this issue, it... Read more

Incident date: Feb 12, 2026

The contact owns a 2016 Land Rover Range Rover. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the front suspension made an abnormal sound while driving over a bump in the roadway, while depressing the brake pedal, or while tu... Read more

Incident date: Feb 11, 2026

The sliding door will not open, either manually or automatically. This is a huge safety problem since my children cannot get in or out of the vehicle quickly in an emergency. What should I do if this happens on both doors, I will not be able to open either sliding door.

Incident date: Feb 11, 2026

Loud chatter/rattle noise under acceleration and idle loss of power with no engine lights on dash metallic shards in oil.

Incident date: Feb 11, 2026

Loud chatter/rattle noise under acceleration and idle loss of power with no engine lights on dash metallic shards in oil.

Incident date: Feb 6, 2026

Loud chatter/rattle noise under acceleration and idle loss of power with no engine lights on dash metallic shards in oil.

Incident date: Feb 12, 2026

Infotainment Console system crashes and has definite Failure which causes driver to lose visibility of climate controls and other safety features like backup camera settings and controls, this issue is reported amongst a widespread amount of Jeep renegade 2019 owners and after inspection dealer is only recommending 100% replacement at cost of driver. This is a national risk issue.

Incident date: Feb 12, 2026

The contact owns a 2026 Chevrolet Colorado. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle started, however the battery became drained. No warning lights were illuminated. After the battery was drained, the doors failed to unlatch, and the contact was stuck inside the vehicle. The tow truck dri... Read more

Incident date: Feb 6, 2026

The contact owns a 2018 Ford Taurus. The contact stated that while driving approximately 55 MPH, the driver's side B-pillar trim blew off the vehicle by the slipstream. The contact had received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the local dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that 2 years prio... Read more

Incident date: Feb 13, 2021

While driving not able to accelerate , loss of power and check engine light . By turning the engine off sometimes resets and sometimes doesn't.

Incident date: Feb 13, 2021

The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that on a separate occasion, the ignition switch failed to turn over, and the catalytic converter failed and was replaced. T... Read more

Incident date: Jan 11, 2026

The vehicle has experienced repeated incidents of sudden reduced engine power and loss of acceleration while driving. On multiple occasions, while traveling at highway speeds, the vehicle failed to respond normally to throttle input and would not accelerate as commanded and loss of power steering making it difficult to turn the steering wheel and apply brakes. One incident resulted in throwing my ... Read more

Crash

Incident date: Feb 9, 2026

Vehicle: 2025 Mazda CX-50 Hybrid Mileage at first failure: ~6,000 miles Component: Front CV boot / axle assembly — loss of grease Safety Concern: Early-life component failure with unresolved uncertainty in root cause Description: At approximately 6,000 miles, the left front CV boot of my vehicle was found leaking grease. The dealership initially stated the failure was due to “external impact,... Read more

Incident date: Jan 28, 2026

According to my research the part that has failed in the CV joint for my right front wheel. This was made evident to me by an occasional clicking noise when I turn and accelerate. The part is not available for inspection. So far, it has not put myself or others at risk. The problem has not been confirmed by a dealer. Neither the vehicle nor the component has been inspected by those you listed... Read more

Incident date: Feb 4, 2026

I was driving on the freeway with my kids in the car at 60 mph and without warning I get an engine power reduced message and then my car losing power and starts dropping speeds down to 35 mph within seconds. I have cars speeding up behind me and I can't go any faster than 35 mph on the freeway so I am forced to quickly pull to the side of the freeway before I get hit. This was one of the post scar... Read more

Incident date: Feb 4, 2026

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving and attempting to slow down to approximately 35 MPH, there was an abnormal clunking sound coming from the vehicle. The contact believed that the sound was caused by ice buildup on the mud flap, but shortly afterwards, the engine revved unexpectedly, with the check engine warning light illuminated, and the message “Red... Read more

Incident date: Feb 4, 2026

Incident date: Feb 1, 2026

I had been traveling on the freeway for about 3 hours when I decided to exit for a quick stop. While on the exit ramp, I was stopped about six cars back from the traffic light. When the cars inched forward I went to do the same and noticed there was no movement when I took my foot off the break. I pushed on the gas a little bit more than I normally would have to, and the car eventually jerked forw... Read more

Incident date: Feb 1, 2026

The dealership has informed me that the Radio Control Module of the vehicle needs to be replaced. The infotainment center which contains the backup camera is no longer functioning.

Incident date: Feb 1, 2026

The dealership has informed me that the Radio Control Module of the vehicle needs to be replaced. The infotainment center which contains the backup camera is no longer functioning.

Incident date: Jan 30, 2026

Transmission shift cable failure occurred on our 2016 Doge Dart. The vehicle was stuck in Drive and we were unable to shift the transmission to Park or Neutral, or to completely turn off or start the vehicle. I had to disconnect a battery to shut off the vehicle. This is part of an unrepaired Manufacturer recall A0C. The vehicle was towed to a dealer for repair; however, the dealer is refusi... Read more

Incident date: Jan 30, 2026

Screen in car goes black.no radio,no noise,no back up camera-Apple car play won’t hook up anymore-I see others models around mine having exactly the same issues I am experiencing-I have reset radio/screen multiple times,it works anywhere from a few mins to hours then it blacks out again and there is nothing on screen.i have replaced the battery,key fine battery’s,and fuse.and I am still experi... Read more

Incident date: Jan 9, 2026

The monitor loses connection and requires a pin to come back up. While driving, following map directions, this requires you to try and do this while driving. Very dangerous. Especially in heavy traffic at speed . Thank you.

Incident date: Jan 9, 2026

Within the past two months, I have experienced multiple significant mechanical failures that raise serious concerns about the reliability and safety of this vehicle. First, the air conditioning compressor failed at approximately 55,000 miles. This was an unexpected and costly repair for a vehicle that is only two years old and has been properly maintained. Shortly thereafter, the fuel pump faile... Read more

Incident date: Feb 5, 2026

I was sitting in the car with my daughter with the car in park, but the engine was on. Suddenly the engine started revving, and I thought her foot hit the peddle but it wasn't the case, and she had to turn the car off. I then got into the driver's seat and started the car again, and it did the same thing. I turned the car off and had to Uber home.

Incident date: Feb 12, 2026

battery drains completely dead and will not take a charge. I bought this vehicle just under 1 year ago and 3 batteries main batteries have had to be be replaced, and 2 secondary batteries. Something is draining and killing the batteries and the dealership cannot find the cause. This has left me stranded without a vehicle 3 times in less than a year.

Incident date: Feb 11, 2026

Defective driver seat. The lumbar support on the drivers seat is loose and pushed forward when driving, it presses against the lower back when you brake while driving. This issue is very prominent when driving for over 20 mins and makes it uncomfortable to use the car. Toyota has replicated the issue but have failed to over a repair

Incident date: Jan 30, 2026

Radiator hose failed in under 1.5 Years on 2024 Chevy Colorado. Parts are back ordered for months, this is clearly a manufacture defect that could lead to overheating the engine and engine damage and failure

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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