Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 252,439 complaints for CHEVROLET

Incident date: May 21, 2026

On [XXX], while I was travelling South on [XXX] in Washington, while towing. My Emergency Brake/Forward Collision Avoidance system activated. Very briefly but enough to give me a shock. There was no reason for this to be activated, traffic was moving along, no one was closely in front of me, fortunately no one was right behind me. I discovered upon returning home that there was just issued a re... Read more

Incident date: Nov 3, 2025

Honda 2022 CR-V - Rear Differential (RD) locking up, jerking, slipping, not moving smoothly. When backing up and turning the RD has been jerking and slipping for more than 2 years. I had the vehicle in the shop 2+ years ago and explained the problem and they claimed they could not find a problem and gave the car back to me. Now it's back in the shop again as the problem is worse. The powertrain i... Read more

Incident date: May 24, 2026

My truck will not start when I press the push-button ignition. After waiting a few seconds and trying multiple times, it typically starts on the third attempt. Additionally, it will not restart after the auto stop feature activates at stop signs or traffic lights. This is very concerning, especially when pulling into oncoming traffic, as I’m worried the truck could shut off while I’m crossing.... Read more

Incident date: May 24, 2026

I have a 2017 Sienna AWD with a UA80 Transmission and the Check AWD System light appeared. I was able to drive it to Towne Toyota in Ledgewood, NJ and they detected the Sienna having DTC Codes P07407E, P27137F and P27567F. They they recommended a transmission replacement costing $9260.84 before tax that I can't afford right now. I am still able to drive the Sienna but Towne Toyota said that the ... Read more

Incident date: Feb 25, 2026

Bad CV joints. It makes a clicking noise when ever I take a full turn

Incident date: May 24, 2026

I recently experienced significant transmission issues, specifically hard engage in reverse (cold), and failure to shift higher than 3rd gear. The rear axle is leaking and the front axle is shaking. My jeep has the P0733 code for the D-clutch failure confirmed at a Jeep dealership, along with the steering damper Campaign XF1 and the Dana M220 axle (TSB 03-001-23) and should be included in these TS... Read more

Incident date: May 23, 2026

My Jeep Grand Cherokee 4xe has an active safety recall involving possible catastrophic engine failure, fire risk, and sudden loss of propulsion. The manufacturer recall states that sand contamination inside the engine may lead to engine failure and vehicle fire. The recall remains incomplete and the manufacturer states the repair remedy is still under development. I was informed that repair parts... Read more

Incident date: May 1, 2025

TIRE SIZE 75R16, BRIDGESTONE V-STEEL RB215, IS THE BRANDED AND EXACT TIRE ON THE TRUCK WHEN ON 05/23/2026 DRIVING NORMALLY DOWN A LAS VEGAS RURAL ONE-WAY NEIGHBORHOOD STREET I WAS DRIVING DOWN THE ONE-WAY STREET (7200 PIRATES COVE) WHERE THERE ARE PARKED VEHICLES ALONG THE SIDES OF STREET FROM RESIDENTS ETC..... ON BOTH SIDES OF STREET IN VERY CLOSE PROXIMITY. AND AS I WAS PASSING THE SMALL RESIDE... Read more

Crash

Incident date: May 23, 2026

I’ve been dealing with some intermittent problems with my 2022 transit for a couple years now. Basically I’ll be driving on the highway and all the sudden I’ll lose gas control, and power braking and the dash displays a message that says “shift to neutral to restart vehicle”, battery icon flashes red and I have to coast to the side of the highway. The electronics in the car will still be... Read more

Incident date: Mar 28, 2026

incident [XXX], Parking in front of Physical Therapy clinic, suddenly the motor revved and car shot across the sidewalk and went through the wall of the clinic. No one was there and no one was hurt. Insurance was notified. (Hartford) Googling Auro malfunctions for Ford Focus, I come across several things which could have malfunctioned and caused "unpredictable acceleration. Car had within... Read more

Crash

Incident date: Dec 31, 1969

Notice the steering seems to be sticking on slight movement of the steering wheel. Later noticed clicking notice associated with the sticking. When making turning the sticking and notice seem to get louder. Steering wheel feels like something is loose.

Incident date: Dec 31, 1969

Upon purchase of my 2025 GMC Sierra, it did not come with a physical manual. I asked the dealer about this and they said they did away with them, only providing the digital version. I contacted GMC recently as I saw the a recall dor 2026 models with this exact issue, but they did not seem to care and it was for 2026 models only. I find this to be a loophole GMC is following, and would just like a ... Read more

Incident date: Dec 31, 1969

The vehicle suddenly began vibrating noticeably when idling and at low speeds. About 30 minutes after this started happening a warning lamp lit up. We drove the vehicle about 2 miles to a local auto parts store to get an initial computer diagnosis of the issue. The test resulted in a code of "P0304" which detected a cylinder #4 misfire and recommended a fuel injector replacement. We brought ... Read more

Incident date: May 23, 2026

Component/system: Rear tires — traction and wet-weather grip performance. Tires are available for inspection upon request. Tire size: 265/70R16 Four BFGoodrich Trail-Terrain T/A 265/70R16 112T all-season tires were purchased new and professionally installed at a retail warehouse tire center in August 2025. The vehicle is a 2022 Toyota Tacoma. Approximately nine months after installation, both re... Read more

Incident date: Oct 18, 2023

I have had several major problems with this car's engine. Once it shut down (was detecting no oil but was full) while on the interstate. Had to replace the radiator fan assembly and module. Coolant Leaks

Incident date: May 23, 2026

I bought my Tiffin Open Trail in Nov. 2025. The vehicle pitched, rolled and swayed so badly it could be hard to control going over a speed bump. I decided to upgrade the suspension. I went to Owl Vans in Austin, Texas on March 9, 2026. I stayed a hotel while the work was performed. I received a phone call from Owl the night of March 9th, because they found the inside dually tire had been rubbing o... Read more

Incident date: Mar 18, 2026

While driving at normal highway speeds, I got a warning light for engine overheat condition and cooling fans came on. I also got a warning that the engine would go to reduced power. I reported this issue to my local GMC dealer. Was told that this was a comm problem with this engine however: my vin number indicated that this vehicle was not covered under warranty N252508341. I was advised to br... Read more

Incident date: Mar 18, 2026

Vehicle has excessive oil consumption defect acknowledged in Kia TSB ENG222. Repeated catalytic converter failures indicate potential overheating risk similar to 2019 Gamma engine recall for fire hazard. Engine burning oil creates risk of critically low oil levels leading to engine failure/stalling while driving. Multiple emission system failures (oil consumption, catalytic converter) suggest unsa... Read more

Incident date: May 22, 2026

My vehicle has already had recalls on the fuel system and brake pin. Now I have an auto idle stop system problem. The indicator light is constantly flashing. Two days ago I was stopped at a red light on a two lane road in the city. When I pushed in the brake the car did not come out of idle. It just stalled. It took probably 30 seconds to a full minute before I could do anything. My option was to ... Read more

Incident date: May 1, 2026

Due to a safety recall for possible battery fires, we have not been able to charge the PHEV for more than a year. This significantly affects the vehicle's mileage and performance and reduces the car's value. •We are unable to use the plug-in charging function for an extended period •We leased the vehicle specifically as a plug-in hybrid •The recall materially reduced the vehicle’s usefulne... Read more

Incident date: May 1, 2026

I took my vehicle in to the dealership on April 24, 2026 for a software update after receiving notice in the mail. The update changed my auto stop/start so that it is on whenever the vehicle is started. When removing my foot from the brake the car surges forward without me touching the gas peddle. I took my Hyandai back in to the dealership on May 4, 2026, and was told that the auto stop/start w... Read more

Incident date: May 22, 2026

The vehicle was involved in a rear and side impact collision and the car was totaled on 5/14/2026. The air bags did not deploy. There was a recall on the air bag system immediately after purchase 6/28/2025 and it was taken in July of 2025 to Mazda of Columbia, SC and it was “repaired.” The airbags of the truck that collided with the Mazda did deploy.

Crash 1 injured

Incident date: May 23, 2026

ABS and Traction control lights keep coming on intermittently. I know this is a known problem and a recall has already been issued. I feel like this is too important of an issue for Ram to be allowed 18 months and still no remedy. I could understand if this was a part availability wait but to not have a remedy after 18 months should require some sort of punishment for them or something should b... Read more

Incident date: May 23, 2026

The power window motor and regulator on the drivers side failed to roll up the window. It was raining and made it stessful driving home . The window was stuck down and the rain was soaking the inside of the car. Very distracting while driving.

Incident date: May 10, 2026

My 2021 Toyota Highlander makes a whining sound when driving. Took vehicle to dealership and was told it is a $10,000 repair and repair is critical.

Incident date: Mar 17, 2026

The fuel management system leaked from car causing fuel to pour out of 2018 chevy equinox d2

Incident date: May 2, 2026

The adaptive cruise, automatic emergency braking, and forward collision warning turns off randomly and the warning lights come on saying they are not working and to take it to the dealership. This has happened around 8 to 10 times. The first being under 1000 miles. I took it to the dealership then and they said nothing was wrong and I need to keep the sensors clean. It makes no difference if the c... Read more

Incident date: May 22, 2026

Esc system Poor braking. Engine idling rough. Almost hit another car

Incident date: May 11, 2026

hello my name is [XXX] and I bought this 2014 Ford focus from a private dealer without being told what was wrong with the car for 4100 dollars and since I have had it it's been giving me problems it has a salvaged title.also it sounds like the inside of the hood is gurgling water ,sometimes it won't go in to reverse,it has a hard start the tcm module needs to be replaced and I guess it has someth... Read more

Incident date: May 11, 2026

Incident date: Apr 9, 2026

Component failed 1.6L Escoboost engine coolant intrusión into cylinders causing misfire and white exhaust smoke vehicle available for inspection upon request .safety risk:engine misfire and coolant loss cause sudden of power or ingine fire while driving. Recall 17S09 was issude for this exact defect .Ford SSM 46433 states this requires new engine assemby . Problem confirmed multiple repair shops ... Read more

Incident date: Sep 12, 2025

Vehicle serpentine belt is faulty and has required multiple replacements. The belt has cause multiple close calls with traffic accidents

Incident date: Apr 7, 2025

The contact owns a Chevrolet Camaro. The contact stated that while parking the vehicle on the side of a residential road, she attempted to place the shift knob from Drive into Park. At that moment, the vehicle suddenly jolted and accelerated forward independently. The vehicle proceeded through a red light at approximately 20 MPH. The contact attempted to maneuver the vehicle to avoid colliding wi... Read more

Crash 1 injured

Incident date: Mar 17, 2026

The engine failed on a 2015 Hyundai Elantra with approximately 71,000 miles. The vehicle has an open, unresolved safety recall (Recall 251, NHTSA #23V651000) for an ABS module brake fluid leak that Hyundai has acknowledged but has not provided a remedy for. The vehicle is currently at an independent repair facility and is available for inspection upon request. The vehicle repeatedly shut off witho... Read more

Incident date: Mar 17, 2026

Incident date: Apr 21, 2026

Front end of vehicle suddenly started to shake violently when accelerating. Issue was reproduced any time when accelerating. No warning was indicated by the vehicle. Car was undrivable above 50 mph. Vehicle had 25K miles. Dealer reproduced issue. Diagnosed it as a catastrophic failure of both CV joints and front bearing(s). Dealer would not release vehicle as it was undrivable due to extreme saf... Read more

Incident date: Apr 21, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? How was your safety or the safety of others put at risk? The ignition coil in my 2017 Hyundai Elantra Limited has failed multiple times over the past several years. This recurring issue has caused the vehicle to malfunction unexpectedly, creating safety concerns due to reduced engine performance, mi... Read more

Incident date: Apr 21, 2026

***SAFETY/DANGER*** On April 12th at around 5:30 p.m. my family of five, to include three minor children were returning home from visiting family which live about an hour and a half away and as we're traveling on the freeway at highway speeds, in traffic, our new Tahoe unexpectedly and without warning went into reduced power mode and cut speed down to approximately 35 MPH in active traffic, which... Read more

Incident date: Apr 12, 2026

Recall 24S51 from Ford says that 87,000 Maverick trucks have had the wiper motor fail due to moisture getting into the housing due to a sealant problem with the supplier. The recalled VINs can have a free inspection and replacement. I believe my VIN is also impacted by this problem because 37 months and 31,000 miles into my car, my wipers failed. I was driving in light rain and the wipers would... Read more

Incident date: Apr 12, 2026

The vehicle has an intermittent loss of power/hesitation during acceleration. The issue has occurred multiple times since the vehicle was purchased new and is still occurring at approximately 42,000 miles while under warranty. When accelerating from a stop or low speed, the vehicle sometimes has little to no power, feels like it stalls or fails to respond, and then suddenly kicks in and takes off.... Read more

Incident date: Apr 12, 2026

The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable and became difficult to turn and felt very sticky when attempting to steer with no warning lights illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileag... Read more

Incident date: Apr 30, 2026

FIRE HAZARD — UNDERSIZED DC CABLE WITH UNDOCUMENTED SPLICE INSIDE PASSENGER COMPARTMENT The 2026 Midwest Automotive Designs Luxe Cruiser D6 (VIN [XXX] , Unit #[XXX]) contains an undersized negative DC cable carrying 304 amperes continuous through a conductor rated for 195 amperes (2/0 AWG copper), representing 156% of rated capacity under NEC ampacity tables. Motor-starting surge loads can exce... Read more

Incident date: May 22, 2026

Driving to work at 0730 on 20 may, i put my foot down to accelerate from 40mph and nothing happened, i tried again thinking foot placement and the engine died. All ligjts went out, engine turned off and i free coasted for 100 -150yards. Once stopped i mangaed to get the hazard lights on, and get out the vehicle. I was 30yards from traffic lights on a 3 lane road. Once pushed from the road, the ca... Read more

Incident date: May 1, 2026

The contact owns a 2019 Jeep Cherokee. The contact stated that while her husband was driving 25 MPH, the service four-wheel drive warning light illuminated and then the day after the four-wheel drive is no longer working warning message illuminated as well. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the power transfer unit needed to be replaced. The veh... Read more

Incident date: May 1, 2026

I had been driving for over an hour and heard a sudden explosion that made me think there was a gunshot and heard glass shattering but couldn't see anything. I was fearful so I drove further down to the fire dept to assess to the damage and ensure no one was following me. Called 911 for help because I was so shaken. Discovered the back portion of my panoramic sunroof had exploded.

Incident date: Aug 25, 2025

This is supplemental evidence for NHTSA Safety Complaint #11739200 UNIFIED SUPPLEMENTAL EVIDENCE PACKET SEE UPLOADED FILE

Incident date: Mar 21, 2026

This vehicle suffered a sudden; catastrophic hydraulic brake fluid leak and complete system failure shortly after a service visit with only 700 miles total on the new vehicle. Hours prior to the failure, Lindsay Chrysler Dodge Jeep Ram of Manassas, VA (where the vehicle was purchased new, earlier that month) performed and signed off on a multi-point inspection as fully functional while the vehicle... Read more

Incident date: Apr 10, 2026

Power steering starts leaking in cold climates resulting in tightness and difficulty in steering wheel . recall code s08

Incident date: Apr 13, 2026

The failed/malfunctioning component appears to be the fuel pump controller / fuel pump control unit, and possibly the fuel pump system. The Mercedes-Benz dealer identified water/moisture-related damage and corrosion at the fuel pump controller area. The failed component should be available for inspection if the dealer preserves the part during repair. I have requested that the dealer not discard t... Read more

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Vehicle Safety

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog