Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 252,439 complaints for CHEVROLET

Incident date: Jun 10, 2026

On approximately January 21st 2026 my vehicle was brought in to Brickell Jeep for the required recall software update. On January 23rd, I was notified that all recalls were complete and that I should come pick up the vehicle. After about a week, I realized that the high voltage battery would not hold a charge and would start to deplete after being fully charged and still plugged in. On February ... Read more

Incident date: Jun 11, 2026

I would like to create a complaint because my 2023 Toyota Sequoia is not included in the NHTSA recall #25V767 for the V35A 3.4L i Force Max twin turbo V6 hybrid. My Sequoia was manufactured on the same production line as engines that have been recalled for engine debris in the Tundra trucks and Sequoia's. Toyota's reasoning for not including my hybrid vehicle is it's not a safety concern as the hy... Read more

Incident date: Jun 11, 2026

Incident date: May 1, 2026

Consumer Safety Complaint – 2023 Nissan Rogue Engine Failure & Denied Reimbursement I am submitting this complaint regarding a known manufacturing defect in my 2023 Nissan Rogue SV that resulted in progressive engine failure, significant out-of-pocket repair costs, and a subsequent denial of my reimbursement claim by Nissan Consumer Affairs. Vehicle Information: • Year/Make/Model: 2023 Nissan ... Read more

Incident date: Jan 1, 2021

I am submitting this complaint regarding my 2020 Chevrolet Blazer and what appears to be a widespread cooling system defect. My vehicle has developed a coolant smell outside the vehicle, which raises concerns about a coolant leak from the radiator. After researching the issue, I discovered that numerous Chevrolet Blazer owners have reported similar coolant-related problems, including radiator fai... Read more

Incident date: Jan 8, 2026

I took it to Hyundai Dealership in November 2025 and did the Service Campaign 9C2 and TSB 25-01-087H software update. Since that happened my engine is jumpy and I have taken it back to dealer and they can't find anything. Several people with this issue have been found since on several forums after having the update. One said the dealer knows about the issue and so does Hyundai, but when I ask they... Read more

Incident date: Jan 8, 2026

The contact owns a 2019 GMC Acadia. The contact stated that upon parking and attempting to turn off the vehicle, the message “Action Required. Shift to Park” was displayed while the gear shifter was in park(P). The vehicle failed to turn off. The contact moved the gear shifter back and forth until the vehicle registered it was in park (P). The vehicle was taken to the dealer, who replaced a wi... Read more

Incident date: Jan 8, 2026

The contact leased a 2025 RAM 1500. The contact stated that while driving at an undisclosed speed to park the vehicle inside the residence's garage, the vehicle unintendedly accelerated, crashed through the rear wall of the garage, and into a snowbank, where the vehicle came to a stop. No warning light was illuminated. The garage rear wall and lawn care equipment were damaged. No injury was susta... Read more

Crash

Incident date: Jun 9, 2026

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The ... Read more

Incident date: Feb 10, 2026

this is covered under csp11. the problem is my car is a 2017 and they only allow a warranty up to 120,000 miles mine is at 158000 and they will not fix the problem now even thought we just started having problems.

Incident date: Feb 10, 2026

I haven't had a issue yet, but I'm not comfortable continuing to drive my truck with a known safety recall that Ford has no solution for even though it's been a recall for several months. I live in a area with no Ford dealerships, so it's a little difficult to get warranty work done.

Incident date: Feb 10, 2026

I have not had an actual vehicle accident as of yet but the vehicle has a serious hesitation issue during acceleration from a quick stop or rolling situation whereas if you were making a left turn at a traffic light and were waiting for traffic while execrating to clear the next on coming vehicle there is sometimes a 3 second or more delay before the vehicle will accelerate which could cause an ac... Read more

Incident date: Jun 10, 2026

Our 2026 Honda Passport TSE suddenly stalled twice in active traffic intersections in Albuquerque, NM under acceleration and during a left turn, causing a sudden loss of motive power and a severe safety hazard and a potentially life threatening situation. Telemetry logs from an aftermarket GPS device installed in my vehicle captured a catastrophic voltage drop down to 10.886V during the incident, ... Read more

Incident date: Jun 10, 2026

My daughter was in a parking lot and put her car in park, removed her keys and exited the vehicle. She walked around the vehicle and was removing her school bag and the car came out of park and rolled into another vehicle.

Crash

Incident date: Jun 19, 2025

The power steering system is bad I have replaced it 3 times right now I’m scared to drive the car anywhere

Incident date: Jun 11, 2026

The power steering system is bad I have replaced it 3 times right now I’m scared to drive the car anywhere

Incident date: Jun 11, 2026

Engine temp gauge stops working causing the air to stop working and the cooling fan to rev to highest rpm. Also a warning that the steering assist is reduced. Eng check light comes on with a code P0208. This a known problem with an extended service # (N242484760) but only if your vin is listed. All vehicles with this problem should be covered. This seem to be a common problem, as my co-worker is ... Read more

Incident date: Jun 1, 2026

Four days after I took delivery of this used vehicle (April 25, 2026), multiple warning lights appeared at once: BRAKE, ABS, PARK, Check Engine, Blind Spot Monitor Unavailable, and RCTA OFF. An independent Toyota dealership diagnosed the vehicle April 27-28, 2026 (approx. 109,000 miles) and found (1) water leaking into the rear hybrid battery area through a sunroof drain "installed incorrectly," c... Read more

Incident date: Feb 17, 2026

While driving on the highway, my 2022 Ford Expedition suddenly lost acceleration. The gas pedal stopped responding completely and the vehicle gradually lost power until it shut off. It had to be towed and the battery was fully drained afterward. It was later diagnosed as a fuel pump failure. This was a sudden loss of propulsion in traffic and created a serious safety concern. Police pulled over an... Read more

Incident date: Jun 1, 2026

I am writing to file a complaint regarding a serious issue with my Honda vehicle involving the turbocharger system. The turbocharger appears to be failing, causing a significant reduction in vehicle speed and performance while driving. During operation, the vehicle suddenly loses power and acceleration, making it difficult and potentially unsafe to maintain normal traffic speeds. At the same time... Read more

Incident date: Apr 6, 2026

2022 Kia Sorento failed to increase speed when accelerator was depressed , engine RPMs increased, but no subsequent speed increase. The Amber ISG light was flashing, with no other warning lights. The car was driven to a safe pull out, placed in park, turned off and restarted, no flashing light. The car accelerated satisfactorily afterwards. This has happened several times in the last two years. Bo... Read more

Incident date: Apr 6, 2026

Incident date: Jun 9, 2026

While driving my 2021 Chevrolet Tahoe, the check engine light illuminated. Shortly thereafter, the engine began shaking severely and I heard clicking and popping noises from the engine compartment. The following morning, the vehicle was barely operable, shaking excessively and unable to properly reverse. Due to the unsafe condition, I had the vehicle towed to the dealership. The dealership diagno... Read more

Incident date: Jun 6, 2026

The EVAP line has a fault, stuck open, affects nothing whatsoever. But has every single light on the dash on. It tells me the brakes don't work, the air bags don't work, the cruise doesn't work. Everything. The confusing thing is some things actually work and some don't. The brakes work, the cruise doesn't. The auto detection doesn't work. What's worse, you can't replace that part. No one sells it... Read more

Incident date: Jun 6, 2026

The rearview backup camera on my 2019 Jeep Compass Latitude has completely failed to function, creating a severe blind-spot safety hazard during reverse maneuvers. Screen goes black, or flickers on and off, or has lines and hotspots. It is not usable at all. This failure directly compromises the safety mandates established under Federal Motor Vehicle Safety Standard (FMVSS) No. 111.

Incident date: Jun 9, 2026

On March 27, 2026, while driving approximately 20-35 mph on a city street in clear daytime conditions, my vehicle unexpectedly activated Smart Brake Support (SBS) and applied the brakes hard enough to bring the vehicle to a complete stop. There was no vehicle directly in front of me and no obvious obstruction that would have required emergency braking. Immediately prior to braking, the vehicle dis... Read more

Incident date: Jun 9, 2026

Engine bearing failures, sudden loss of power, stalling, or complete engine failure — creating crash risks.

Incident date: Jun 9, 2026

Engine bearing failures, sudden loss of power, stalling, or complete engine failure — creating crash risks.

Incident date: May 27, 2026

Just purchased this vehicle and find the steering to be tight, jerky, and when on the freeway and there is a connector joint where two sections of road meet the vehicle veers almost to the next lane. And when applying the brakes when exiting at freeway speed brakes shudder. The vehicle has had the recall #6524A done but the steering is still dangerous. Brake fix is supposed to be addressed soo... Read more

Incident date: Jun 7, 2026

On XXX, while traveling at 75 mph on a major interstate highway, this 2024 GMC Sierra Crew Cab suffered a sudden and catastrophic internal engine seizure, resulting in an immediate and total loss of propulsion. This defect put the safety of all occupants and surrounding motorists at extreme risk, forcing the driver to navigate a completely unpowered, rapidly decelerating vehicle through high-speed... Read more

Incident date: Apr 21, 2026

Airbag deployed, vehicle collision did not occur

Incident date: Jun 10, 2026

The contact owns a 2026 GMC Acadia. The contact stated that while at a stop sign and depressing the brake pedal, the vehicle unintendedly accelerated and crashed into the rear passenger's side of a Semi Truck. Both the AEB and the IAEB failed to engage during the incident. The vehicle sustained severe front-end damage. The contact stated that the air bags failed to deploy, and the Forward Collisi... Read more

Crash 2 injured

Incident date: Jun 10, 2026

Crash 2 injured

Incident date: Jun 10, 2026

See attached document for complaint.

Incident date: Jun 10, 2026

While driving at normal speeds. Car completely stopped working. Dashboard flashed to get to safe area. I could not shift the car neutral. Steering became stiff. The lights and infotainment was still on but the car had no power to accelerate. Had this been on the highway I would have been in a collision since my car went to the right very quick. Once car was stopped could not shift to neutral.

1 injured

Incident date: Apr 2, 2026

The center console between the front seats has a design defect. When small objects such as a credit card, key fob, or coin are left on the flat surface of the console, they can slip through a gap into the internal storage compartment. Once inside, the object becomes lodged and physically blocks the console lid from opening, locking the owner out of the storage compartment. The console must be part... Read more

Incident date: Apr 2, 2026

Idle Stop has failed to restart on more than once occasion. Battery tested low @ 25,000 miles

Incident date: Apr 2, 2026

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden reduction of motive power, preventing the driver from accelerating normally to maintain speed with traffic flow. Additionally, the contact stated that the vehicle failed to start properly during initial attempts. The vehicle was taken to an independent mechanic, where ... Read more

Incident date: Jun 5, 2026

Not due to recalls. My entire car was malfunctioning over the backup camera. Every system was being displayed on my dashboard as all lights were on. Turning signals and four ways would not work, my steering became tight and hard to turn.

Incident date: Dec 31, 1969

The vehicle experiences a recurring mechanical failure where the electronic AWD coupling/rear axle locks up and binds when accelerating through turns. This creates an immediate safety hazard by altering steering dynamics and causing vehicle hesitation or severe wheel hop in intersection turns. A certified Kia dealership has already fully replaced the entire factory AWD Coupling assembly twice: fir... Read more

Incident date: Jun 9, 2026

Car was parked in the driveway, it had not been driven for over two days and it caught on fire just sitting. It looks as if it is a electrical fire

Fire

Incident date: Jun 9, 2026

2017 Hyundai Tucson | VIN: [XXX] | Mileage: 75,000 I have owned this vehicle for approximately five years and have experienced severe excessive oil consumption for the past two to three years. The issue was first discovered when the vehicle entered protective mode due to critically low oil levels despite a routine oil change having been performed only a few months prior. I am currently required to... Read more

Incident date: Jun 9, 2026

While driving my 2024 Jeep Wrangler 4xe on the Garden State Parkway and approaching traffic on the Driscoll Bridge, a turtle warning icon suddenly appeared on the dashboard, indicating limited vehicle performance. Moments later, the dashboard displayed a message instructing me to "Shift to Park." Immediately after this warning, the vehicle suffered a complete hybrid/electrical system failure and ... Read more

Incident date: Jun 10, 2026

Incident date: Jun 13, 2025

Loud ticking noise and power loss. Transmission shift slips from 2nd to 3rd . Called factory and dealership for check up. Said no problem… Told to Change oil. Did this, NO CHANGE.

Incident date: Apr 13, 2026

Year: 2026 Make: Toyota Model: Camry LE Hybrid VIN: [XXX] Mileage at Time of Discovery: Approximately 750 miles Date Purchased: Approximately 20 days before discovery (22nd May 2026) Tire Brand/Model: Goodyear Assurance RangeMax Tire DOT Number: 1M63P LF1R 1626 I purchased this Toyota Camry new approximately 20 days ago. The vehicle currently has approximately 750 miles on it. During car washin... Read more

Incident date: Jun 9, 2026

While driving under 35mph vehicle starts to chatter or shudder with a mileage of 52968. Also, while trying to accelerate the vehicle seemed to jump out gear. This could cause a possible accident from following vehicles. The vehicle is set to go to the dealership on 6/10/2026. While there are no visible warning lights illuminated, I believe this to be a safety concern for those driving the vehicle ... Read more

Incident date: Jun 9, 2026

The driver side (left) camera seems to be partially out (gets a faint signal in sunlight, fully out at night) and it is unclear how well the saftey features work as a result.

Incident date: May 2, 2026

The engine burns oil fast. You have to replace oil on a regular bases. The car also looses fluids fast as well. This causing the engine to over heat. This causes the cylinder to head blow.

Previous 1 2 3 4 5 ... 47 48 49 ... 5048 5049 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog