Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 252,439 complaints for CHEVROLET

Incident date: Jun 12, 2026

A misfire code came up. Had plugs done.. didn’t solve problem now blowing white smoke burning antifreeze. Head gaskets bad. We just bought this 2019 7 months ago. And it only had 68,000 miles on it now 71000 miles on it. We thought we would get the newer better vehicle and having engine problem in a car that we paid 22000 dollars for. Going to be an expensive fix on a problem that shouldn’t ... Read more

Incident date: Jul 5, 2026

The steering sticks in a gradual turn when at highway speed and will not return to neutral on its own. When this happens you must use some force to break the steering free and the vehicle swerves drastically. Dealer confirmed the steering issue today at Honda World in Louisville KY. No warning indicators are provided. This is a known issue on the 2022 year models and a recall has been issued f... Read more

Incident date: Jul 5, 2026

While stopped at a traffic light my vehicle went into auto engine idle stop mode. When the light turned green, I removed my foot from the break, but the engine failed to restart. I had to shift the car to park and fully restart the engine.

Incident date: May 6, 2026

Unknown, 2016 Honda Civic, Sticky Steering on the highway

Incident date: Feb 26, 2026

I am reporting a recall repair failure/delay involving my 2024 Chrysler Pacifica, VIN [XXX]. We received FCA’s recall letter for Important Safety Recall — Side Curtain Airbags, FCA Recall 06D, NHTSA Recall 26V-189. We scheduled a recall appointment with Pedder Chrysler Dodge Ram Jeep of Poway, 13811 Poway Rd, Poway, CA 92064, for XXX at 7:45 AM specifically because of this airbag safety recal... Read more

Incident date: Jun 9, 2026

Front seats Cause back and hip pain and fatigue on trips over 30 mins- head rest don’t adjust to help compensate putting in awkward positioning. The automatic braking or whatever signifies your close to objects in the front has randomly breaked hard with nothing near me almost resulting in being rear rear ended.

Incident date: Jun 9, 2026

Incident date: Jun 27, 2026

Rear door locks both do not work other than manually locking. Reported incidents online show many others have had newer Nissan vehicles like our 2021 Nissan Altima with the same issue, some have been locked in the car and had to climb out the window and others said the door unlocked and opened while driving. This is a big concern for me as a mom who has a son driving this car, the entire reason wa... Read more

Incident date: Jun 27, 2026

While driving down the highway the vehicle radiator fan kicked on high (could hear it from the cab) then my electronic power steering went out seconds after receiving the “Service Electronic Power Steering” dash light. Since then it is intermittent, EPS returns and then goes out again, each time accompanied by the high fan noise.

Incident date: Feb 27, 2026

Driving my Acura MDX on the highway, I hear a noticeable engine whine as I accelerate, and it rises in pitch when I take my foot off the accelerator.

Incident date: Feb 27, 2026

Started vehicle and went inside to grab my bag and there was a loud explosion and the engine bay went up in flames. Determined to be electric and originated in or near the TIPM. The vehicle is a total loss, house has damage, and other vehicles.

Fire

Incident date: Jul 7, 2025

Since approximately mid-2024, my 2017 Honda CR-V has intermittently displayed a cascading series of dashboard warning lights, including TPMS, ABS, VSA (Vehicle Stability Assist), EPS (Electric Power Steering), Brake System, Hill Start Assist, Adaptive Cruise Control, Collision Mitigation Braking System, and Road Departure Mitigation. When active, these lights fully disable Honda Sensing driver-ass... Read more

Incident date: Jul 7, 2025

I am submitting this complaint regarding a potential safety defect involving the engine lubrication system on my 2020 BMW M340i with the B58 engine. The vehicle was purchased used from a single owner with low mileage and comprehensive maintenance records, with no indication of prior engine or lubrication issues. While traveling at highway speed, the vehicle suddenly displayed a low oil pressure wa... Read more

Incident date: Sep 1, 2025

The contact owns a 2024 Chevrolet Malibu. The contact stated that the vehicle was parked and turned off in front of the hotel lobby. Moments after entering the hotel, the contact informed that the vehicle had rolled down the hotel driveway and crashed into two parked vehicles located in the hotel parking area. No injuries were reported. A police report was filed at the scene, and the vehicle was d... Read more

Crash

Incident date: Apr 4, 2026

In daily use with the Graco Turn2Me seat in rear facing position with the seatbelt install, I find that the seatbelt comes loose quite often, requiring constant re-install for the seat to be installed properly and safely.

Incident date: Jul 5, 2026

After the vehicle is warm when turning the stirring does not want to return and sticks. Before the vehicle is warm there is a clunking sound in the steering system. My car is out of warranty but the problem started long before that. It started approximately 2 years ago.

Incident date: Jun 27, 2026

The front passenger seat belt, after a hard break, it released and never retracted

Incident date: Jul 2, 2026

The headlight went dim and put in new but that didn’t work for long now I can’t drive at night can’t see road. Only had less than 2 years

Incident date: Jun 9, 2026

While driving roughly 15 MPH, my car displayed emergency messages, brake applied automatically by the vehicle and the power steering failed. In order for me to get out of the way of traffic in an intersection, I had to veer to the opposite side of the road passing oncoming traffic. The following lights were displayed "TSA, Hill start assist problem vehicle may roll upon brake release, Vehicle Stab... Read more

Incident date: Jun 9, 2026

Incident date: Jun 15, 2026

In 2018 shottenkirk desert lexus marked two recalls as completed but also simultaneously typed in a note saying "customer declined worked and is out of town" The original part number and quantity fields are left blank. The dealership was paid for these items. I do not have anywhere in the vehicle history after that date showing any recalls were addressed. The recalls are the airbag which is a saf... Read more

Incident date: Nov 1, 2024

I am experiencing a severe, life-threatening stalling issue with my 2021 Ram 1500 equipped with the 5.7L HEMI eTorque system. While driving at low speeds through a neighborhood (between 5 and 15 mph), the engine suddenly and cleanly shuts down without any prior warning, sputtering, or illumination of dashboard error lights.As soon as the engine stalls while the vehicle is in motion, the truck's tr... Read more

Incident date: Nov 1, 2024

Driving 80 MPH on an LA freeway with children, "gearbox fault" message, total loss of engine power, forced to coast to the shoulder.

Incident date: Nov 1, 2024

My 2015 Kia Sorento is experiencing a catastrophic structural failure of the exhaust system where the front manifold catalytic converter has internally collapsed This is a severe safety hazard because the physical blockage of the exhaust flow creates massive engine backpressure stalling when trying to drive even a small hill on highway, risking sudden engine stalling, unprompted deceleration, and... Read more

Incident date: Jun 29, 2026

While driving on the parkway, the engine revved, and then the brakes became hard as a brick. The truck was unable to be stopped. There were no warning lamps or indications there was a problem, it happened suddenly and immediately. Other drivers' and my own safety was at risk because I could not stop the truck. Here is the diagnosis from the GM service center where it was towed to: "After the remov... Read more

Incident date: Jun 27, 2026

I’m not sure what it’s called, but the entertainment system where the touch screen is for radio, has ghost touches when the weather gets warm. Over the winter, this never happens. But during the summer, the screen starts glitching out and if I have gps going, this is a real safety issue because the ghost touches change the screen and I don’t know where I’m going. And it’s very distractin... Read more

Incident date: Jun 27, 2026

At 144k I had to replace the passenger lifters because cylender 8 (linked to AFM) was stuck. I got that repaired. At 147k I had to get my passenger side lifters replaced again. 2 months later at about 152k I had to replace drivers side lifters. At this point 152k ive had all lifters replaced. Passenger side twice. Now at 157k my bottom end is bad. I was driving and boom no power. That could of bee... Read more

Incident date: Jun 27, 2026

Sudden loss of braking power on June 29, 2026, with sudden brake warnings. We had the same error after taking delivery of the vehicle in September 2025. The dealership repaired the vehicle (brake sensor). We have another dealer appointment on July 6, 2026 to repair this again. Very concerning from a safety perspective that this is occurring again.

Incident date: Aug 16, 2025

Component or System Failed: The critical safety component that failed—and was deliberately tampered with—is the ABS/DSC (Anti-lock Braking System / Dynamic Stability Control) module. The compromised component is currently on the vehicle and is readily available for physical inspection upon request. How Safety Was Put at Risk: My safety and the safety of the public were severely compromised bec... Read more

Incident date: Jun 27, 2026

I was driving along the highway and and the passenger side a-pillar trim blew off my vehicle. I had to pull over to the side of the road and pick up the piece that blew off. The driver side appears to be also loose as if it would come off. This part is recalled on other explorers of the same year, but for some reason, my VIN isn’t included.

Incident date: Mar 4, 2026

While pulling into my driveway on XXX, the rear coil spring on my vehicle completely suffered a structural failure/separation. This exact issue is the subject of the federal safety recall issued by FCA US LLC in February 2026 (NHTSA Campaign ID: 26V051000 / FCA Recall 20D), which acknowledges that the rear coil springs on 2021-2023 Grand Cherokees can detach while operating creating a critical ro... Read more

Incident date: Mar 4, 2026

Before the recall, I was driving my vehicle and the brakes and the power steering locked up. The vehicle felt like it was trying to drive with the emergency brake on. After this happened, I took the vehicle to Haley Jeep Jam, Richmond, VA, and they said they couldn't determine anything was wrong, but replaced the brake pads. Shortly after this visit to the service department, the recall appeared. ... Read more

Incident date: Jul 1, 2026

Driving on highway at 80 MPH and accelerator stopped working and car turned off. We had to coast off toll rd and hope for the best. No warning and happened with our whole family in the car. I had a recall notice from manufacturer but last time I tried contacting manufacturer/dealer they said no resolution was available to repair recall yet and that I couldn’t drop off my vehicle.

Incident date: Jul 1, 2026

Since purchasing my vehicle, the collision sensor lights on my Atlas go off quite often even if there aren’t vehicles near or by my blindspot while driving.

Incident date: Jul 1, 2026

The rear hatch window in my 2025 nissan rogue rock creek with 13,500 miles spontaneously exploded out while parked. This could have caused significant injury and or damage to another person or vehicle. The entire rear window shattered. The glass could have cut someone if the vehicle was occupied when it happened. I've had to file a insurance claim which has cost me my deductible. The dealersh... Read more

Incident date: Jul 1, 2026

The airbag compartment in the drivers seat headrest popped open while driving and I have been unable to pop it back in. I was not injured but it scared me and could have caused an accident.

Incident date: Jul 1, 2026

The airbag compartment in the drivers seat headrest popped open while driving and I have been unable to pop it back in. I was not injured but it scared me and could have caused an accident.

Incident date: Jul 1, 2026

The airbag compartment in the drivers seat headrest popped open while driving and I have been unable to pop it back in. I was not injured but it scared me and could have caused an accident.

Incident date: Jul 1, 2026

While driving car will not let me accelerate and it hesitates while driving kind of a jerking if trying to accelerate. The AC blows hot air the check engine light is on I only had the car for two months purchased from dealership

Incident date: Jul 4, 2026

On July 4th 2026, I was leaving from a restaurant that evening and within 5-10 seconds of me turning my car on, all of the lights on my dashboard turned on. I was slightly confused because there were multiple at once and my car was rumbling a bit from under the engine hood. Within a few weeks prior, I’ve been having with my digital car screen switching back and forth between tabs (from the radio... Read more

Incident date: Jul 4, 2026

While driving, the panoramic sunroof suddenly exploded outward without any impact from road debris or another object. The glass shattered unexpectedly, creating a safety hazard from falling glass and the sudden loud noise. I believe the failure may have been caused by pressure inside the cabin or a defect in the sunroof glass or its installation. There were no visible signs that the vehicle struck... Read more

Incident date: Sep 28, 2024

The rear lower arm control snapped while driving on even surface road. I’m a female and when I heard the pop I got out and inspected the car. Could have caused injury to myself or other motorists. Confirmed with two mechanics that this in fact was the rear arm control and that they have had these issues with a lot of Nissan Altima and Sentra. Was advised to take to Nissan dealership to see ... Read more

Incident date: Jul 4, 2026

On XXX at approximately 1000am, [XXX] was driving the Jeep on [XXX] at a speed of 72mph. The vehicle was in E-Save mode and had 16 miles of battery life remaining. [XXX] switched over to Electric mode and slowly began to lose speed. She put the accelerator all the way to the floor, but the gas motor did not activate. The Jeep dropped slowly down to 62mph where it leveled off. Shortly thereaft... Read more

Incident date: Jul 3, 2026

The forward facing ADAS camera has been reporting U0104 error. This resulted in many advanced safety features failing, including adaptive cruise control, automatic emergency braking, forward collision warning, and lane departure warnings. The problem was confirmed and repaired by a independent service center. The problem first appeared on June of 2026

Incident date: Jul 3, 2026

Abs and traction light come on and off causing the ding on the dash to happen more than a seatbelt warning. Loss of traction control in rain. Loss of abs while towing. Its a safety concern while driving and an annoyance. How is there no fix yet after over 2 years.

Incident date: May 31, 2026

Brand new 2026 Camry is swaying left and right when driving on concrete roads at 40 mph and above. It was felt like I lost steering control; the whole car felt like it’s “floating” or weaving. Steering truly is difficult to control, specially on wet conditions. this Vehicle is equipped with factory 19” wheels with wide, low profile tires with low aspect ratio and short sidewalls; Bridgesto... Read more

Incident date: Apr 27, 2026

Sudden total loss of power while driving. Multiple lights on dash immediately, at least 5 different lights on dash with message that says check manual. Daughter stranded in the road at 10:30pm. Good Samaritan helped to push vehicle while directing traffic to not get hit. Towing to dealer asap since it will not move. It will start, but won't pull itself & checking manual as instructed wasn't he... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog