Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 252,439 complaints for CHEVROLET
Incident date: Jun 10, 2026
This problem started a few months ago. In the first few minutes of driving my truck each morning i have been experiencing problems with my truck shifting. Sometimes there is a lag. Sometimes there is unexpected shift. Sometimes it jumps from 10th gear to 1st. It can be jarring at times. Then by the time i get to where i am going the problems seem to go away. Lately, the problems show up slight... Read more
Incident date: Jun 10, 2026
Steering wheel sticks and is jerky. Requires constant adjustments to drive straight, especially at highway speeds. Seems like grease is no longer effective and pinion gear sticks in spots. Very dangerous in my opinion. Unsafe. Honda should offer to service this by simply injecting new OEM grease.
Incident date: Jun 10, 2026
The contact owns a 2016 Acura MDX. The contact stated that while the vehicle was parked and attempting to open the trunk, the contact became aware that the inner driver’s side taillight was inoperable. The contact associated the failure with NHTSA Campaign Number: 19V256000 (Exterior Lighting); however, the VIN was not included. The vehicle was taken to an independent mechanic. The independent m... Read more
Incident date: Jul 29, 2026
I am reporting a severe safety hazard regarding the braking and electronic parking brake system on my 2023 Range Rover Sport. Whenever the vehicle is exposed to significant moisture—such as immediately following a standard car wash or after sitting parked outside in humid or rainy conditions for 1 to 2 days—the brakes severely lock and freeze in place overnight.When attempting to drive the veh... Read more
Incident date: Jul 29, 2026
I am reporting a severe safety hazard involving my 2019 Chevrolet Camaro. The vehicle has suffered a total failure of its audio amplifier, resulting in a complete loss of all interior audio. This is not a convenience or entertainment issue. Because the amplifier controls all vehicle audio output, the car no longer produces any audible safety warning alerts or chimes. This includes the complete lo... Read more
CHEVROLET
SILVERADO 1500
(2019) - ELECTRICAL SYSTEM
Jul 31, 2026
Incident date: Oct 24, 2025
I am reporting a severe safety hazard involving my 2019 Chevrolet Camaro. The vehicle has suffered a total failure of its audio amplifier, resulting in a complete loss of all interior audio. This is not a convenience or entertainment issue. Because the amplifier controls all vehicle audio output, the car no longer produces any audible safety warning alerts or chimes. This includes the complete lo... Read more
Incident date: Jul 7, 2026
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the RPM became elevated; however, the vehicle decelerated abnormally, causing the vehicle to lose power. The contact pulled over on the side of the road, turned off and restarted the vehicle, but the vehicle failed to operate as intended. The vehicle was towed to the dealer. The vehicle was serviced und... Read more
Incident date: Jul 7, 2026
The contact owns a 2021 Ram 1500. The contact stated that while driving at undisclosed speeds, the steering wheel became difficult to turn, and excessive force was needed to turn the steering wheel to the left or the right. The Electronic Power Steering (EPS) warning light was illuminated. In addition, the contact stated that while driving approximately 5 MPH attempting to make a left turn, the st... Read more
Incident date: Jul 7, 2026
The contact owned a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with both feet, but the brakes failed to engage properly. The vehicle slid and jumped, and the brakes made a grinding sound. No warning light was illuminated. The failure caused the vehicle to rear-end another vehicle in front. The air bags deployed. The contact e... Read more
Crash
3 injured
CHEVROLET
SILVERADO 1500
(2024) - STEERING
Jul 31, 2026
Incident date: Nov 21, 2025
On Friday 7/24/2026, I was driving and all the sudden my steering went out. Dash flashed No Power Steering Assist / AdvanTrac System Fail. I pulled over immediately to turn around & get home with zero power steering. The amount of strength to steer/control was extreme. To turn was almost impossible. I took my car to Ford AutoNation on Arapahoe in Centennial on 7/27/26, they ran full diagnostics &... Read more
Incident date: Dec 3, 2024
The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle while the vehicle was parked, the rear-view camera was blinking with the message “Camera not Available” displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that... Read more
Incident date: Dec 3, 2024
The overhead console suddenly dropped into the passenger compartment, making the vehicle dangerous to drive: the rear view mirror view was completely blocked and the now swinging console can hit the driver's face while driving. To avoid being hit, the driver has to hold the console up with one hand while driving with only one hand. The cause appears to be the failure of multiple plastic clips ... Read more
Incident date: Jul 29, 2026
The contact owns a 2017 Honda Ridgeline. The contact stated that while operating the vehicle, there was a knocking sound coming from the engine compartment. While the vehicle was in for routine maintenance, the mechanic discovered metal shavings inside the engine oil. The contact stated that additional diagnostic tests confirmed that the engine rod bearings and connecting rods had failed. The cont... Read more
Incident date: Jul 29, 2026
vehicle was being driven like normal with no warning lights or icons. vehicle was bring driven at 35 miles an hour when suddenly the ABS fault message appeared on the dash, the dash started beeping and brakes became very hard to press.
Incident date: Jun 16, 2026
On XXX at approximately 5:00 PM, my 2025 Audi Q5 (VIN: [XXX]) initiated an unprovoked forward collision warning and emergency braking intervention while I was traveling at approximately 57–58 mph on [XXX]. Road conditions were clear and dry. Weather was sunny. Adaptive Cruise Control was not activated. I was the sole occupant of the vehicle. A vehicle was making a lawful turn onto the roadway ... Read more
CHEVROLET
SILVERADO 2500
(2019) - SERVICE BRAKES
Jul 31, 2026
Incident date: Aug 17, 2019
I am reporting a severe, unresolved safety hazard involving my 2023 Lexus IS350]. The vehicle is continuously flashing 'Braking System Malfunction,' 'Crash Light,' and 'Engine Light' alerts on the dashboard. This is the second major acceleration and braking system failure since purchasing the vehicle brand new.The authorized dealership, Meade Lexus, has repeatedly failed to properly diagnose or re... Read more
Incident date: Apr 1, 2026
I purchased this vehicle brand new in September 2024. Since the time of purchase, it has experienced numerous software-related issues that have affected the reliability and functionality of multiple systems. Wi-Fi Connectivity The in-vehicle Wi-Fi was inoperable for approximately 90 days (September 2024 through December 2024). The Wi-Fi issue returned in March 2026 and remains unresolved. Calen... Read more
Incident date: Jul 30, 2026
My engine has failed at less than 40,000 miles due to coolant leaking into the engine.
Incident date: Apr 1, 2026
November 1, 2024 (46,750 Miles): Vehicle suffered an initial internal high-voltage electric A/C compressor meltdown (Diagnostic Trouble Code B14721C). The authorized dealership replaced the compressor under warranty but left the original, contaminated micro-channel condenser assembly in the vehicle, attempting to clear it via a basic fluid flush. January 15, 2026 (121,269 miles): Vehicle was brou... Read more
Incident date: Jul 29, 2026
A software error in 1.5L turbo model disable fuel injectors, preventing the engine from starting or causing a sudden stall while driving. It’s been confirmed to be an previously opened recall that was fixed by previous owner. But, is happening again to me. Yet I’m being told It has been closed and cannot be fixed unless I pay out of pocket. There are warning signs that pop up like reduced spee... Read more
Incident date: Jul 29, 2026
A software error in 1.5L turbo model disable fuel injectors, preventing the engine from starting or causing a sudden stall while driving. It’s been confirmed to be an previously opened recall that was fixed by previous owner. But, is happening again to me. Yet I’m being told It has been closed and cannot be fixed unless I pay out of pocket. There are warning signs that pop up like reduced spee... Read more
Incident date: Jul 29, 2026
A software error in 1.5L turbo model disable fuel injectors, preventing the engine from starting or causing a sudden stall while driving. It’s been confirmed to be an previously opened recall that was fixed by previous owner. But, is happening again to me. Yet I’m being told It has been closed and cannot be fixed unless I pay out of pocket. There are warning signs that pop up like reduced spee... Read more
Incident date: May 21, 2026
The front grille bezel mounting clips broke and it started to fly off while driving on the highway. Luckily, I was able to pull over before the last clip broke and took it off before it became a spear flying at the cars behind me. There is an active recall for this issue for the 2022 GMC Sierra 1500 models, but not 2023/2024 models (same body I believe).
Incident date: Jun 6, 2025
Car was taken to dealership for inspection. Upon inspection, it was determined that the fuel tank had expanded and pushed towards the heat shield, and expanded upward pushing up the back seats of vehicle. It was determined to not safe to drive. Manufacturer contacted me and offered a buyback. Upon their offer of a buyback, it was determined that I would owe the manufacturer approximately $2,000. I... Read more
Incident date: Jun 6, 2025
Car was taken to dealership for inspection. Upon inspection, it was determined that the fuel tank had expanded and pushed towards the heat shield, and expanded upward pushing up the back seats of vehicle. It was determined to not safe to drive. Manufacturer contacted me and offered a buyback. Upon their offer of a buyback, it was determined that I would owe the manufacturer approximately $2,000. I... Read more
Incident date: Jun 6, 2025
Known defect among Explorer owners. The shade for the sunroof runs along tracks. That track is Known to fail causing the sunshade to fall down and blocks visibility out the rear windshield and inability to use the rear view mirror effectively. My vehicle was unsafe to drive until going to the dealership. They checked it and left it hanging down until I requested for it to be amended before driving... Read more
Incident date: May 13, 2026
The contact owns a 2024 Honda Accord. The contact stated that while driving approximately 35 MPH, the electronic power steering seized, and the vehicle became difficult to maneuver. The contact depressed the brake pedal and stopped the vehicle. The vehicle failed to return to normal operation. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the ele... Read more
Incident date: Dec 1, 2025
While traveling at highway speeds, my 2017 GMC Yukon SLE suffered a sudden, catastrophic Active Fuel Management (AFM) valvetrain lifter and camshaft collapse. This caused an immediate and highly dangerous loss of vehicle propulsion in live moving traffic on I-95, creating an extreme physical safety hazard for my family. General Motors has extensive, documented internal corporate knowledge of this ... Read more
Incident date: Dec 1, 2025
While traveling at highway speeds, my 2017 GMC Yukon SLE suffered a sudden, catastrophic Active Fuel Management (AFM) valvetrain lifter and camshaft collapse. This caused an immediate and highly dangerous loss of vehicle propulsion in live moving traffic on I-95, creating an extreme physical safety hazard for my family. General Motors has extensive, documented internal corporate knowledge of this ... Read more
Incident date: Jul 1, 2026
The contact owns a 2015 Mercedes-Benz C300. The contact stated that while the vehicle was parked, the contact became aware that the panoramic roof failed to close as intended. The vehicle was taken to the dealer, where it was determined that the panoramic roof guide rails had failed. The contact was informed that the panoramic roof guide rails needed to be replaced. The vehicle was not repaired. T... Read more
Incident date: Jul 23, 2026
The headlights auto-dimming feature on this vehicle does not work properly. While on during night driving, it will constantly switch from high beam to low beam, back and forth, every few seconds creating a strobe effect. The truck reacts to roadside signs as if they were oncoming cars and sometimes fails to dim light when cars are approaching. I have had it switch from low beam back to high when ... Read more
Incident date: Jul 23, 2026
The contact owns a 2019 Honda HR-V. The contact stated that while inspecting the vehicle for an Emissions test. The contact stated that it was determined that the vehicle had failed the inspection due to a steering box failure. The contact stated that the failure of the part occurred every two years, and the current failure was the third occurrence. The dealer was contacted; however, the vehicle w... Read more
CHEVROLET
TRAILBLAZER
(2021) - VEHICLE SPEED CONTROL
Jul 30, 2026
Incident date: Oct 9, 2025
In the process of parking, vehicle was stopped in the parking spot and vehicle suddenly accelerated to a high speed and crashed into a brick column. Air bags did go off. The warning sound and diagram that indicates you may have gotten too close to the curb in front did not go off. Police were called and inspected the vehicle before it was towed.
Crash
Incident date: Jan 20, 2026
Backing my truck out of my garage the power steering needs service came on and immediately I had no power steering. The truck was very difficult to steer and had I been driving on the road this would have been a major oroblem. I only have 42000 miles on the truck.
Incident date: Jul 13, 2026
I experienced catastrophic brake failure on July 14 2026. Total loss of brakes that led me to narrowly miss several vehicles. The Ford Dealership in Manor TX stated it needed the brake booster replaced and program reset. After researching this is a problem with my VIN that was offered free replacement until 2022 this should be a total unexpired recall. I could have lost my life or someone eles! It... Read more
Incident date: Jul 13, 2026
This specific van has 2 open recalls already: 1 on a rear seat issue and 1 on a fuel pipe issue which is why i submitted to KIA dealer in the first place after smelling gas inside the cabin of my car while driving for 3 days until the dealer opened. While at the dealer they found a manufacture defect of the gas tank expanding in the heat and releasing liquid fuel into the charcoal cannister meant ... Read more
Incident date: Jul 29, 2026
Cylinder #2 misfire code repeatedly appearing even after changing spark plug and ignition coil. Took to the Ford dealer and it was determined it is an issue of coolant leakage in cylinder number 2. Ford dealer has diagnosed and performing engine replacement. Seems like this is a known problem that Ford refuses to issue an actual recall for and instead puts onto the customer.
CHEVROLET
SILVERADO 1500
(2023) - POWER TRAIN
Jul 30, 2026
Incident date: Jul 15, 2026
The vehicle experienced a catastrophic internal engine failure caused by connecting rod bearing failure. Prior to the failure, the engine developed abnormal internal knocking/noise, indicating bearing deterioration. The engine is currently available for inspection. While traveling approximately 55 mph on [XXX], the check engine warning light illuminated. Within about one mile, the engine rapidly ... Read more
Incident date: Jul 30, 2026
The vehicle experienced a catastrophic internal engine failure caused by connecting rod bearing failure. Prior to the failure, the engine developed abnormal internal knocking/noise, indicating bearing deterioration. The engine is currently available for inspection. While traveling approximately 55 mph on [XXX], the check engine warning light illuminated. Within about one mile, the engine rapidly ... Read more
Incident date: May 5, 2026
Our 2019 Ford Escape began shaking upon starting the vehicle. We took it in for diagnostics to the Ford Dealership. This car has less than 40k miles on it after 7 years of ownership. We were told we would need to completely replace the engine due to a coolant leak. Upon further research, a recall for our exact make and model was identified that described the exact same issue that was identifi... Read more
Incident date: Jun 3, 2026
The vehicle experienced transmission drive issues accompanied by a Check Engine Light. An independent repair facility scanned the vehicle and confirmed diagnostic trouble code P0717 for a transmission speed sensor open circuit. The failure causes unexpected loss of acceleration and erratic power delivery while driving, redlining at 45 mph, malfunctioning of the gear selection display, and creating... Read more
CHEVROLET
SILVERADO 2500
(2024) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jul 30, 2026
Incident date: Jul 15, 2026
Components Electronic Stability Control (Esc):control Module Summary Chrysler (Fca US, LIc) IS Recalling Certain 2019, 2021-2024 RAM 1500 Vehicles. DUE TO A Software Malfunction, THE Anti-Lock Brake System (Abs) Control Module MAY Disable THE Electronic Stability Control System. AS Such, These Vehicles Fail TO Comply With THE Requirements OF Federal Motor Vehicle Safety Standard Number 126, "elect... Read more
Incident date: Jul 20, 2026
When cruise control is engaged on a Tesla (all models to my knowledge) the Auto Wipers automatically come on and then randomly wipe. There is no option to disabled the Auto Wipers, as you can only disable by manually selecting control panel and then turn off each time you engage cruise control. This creates a significant risk to driver safety as I have had numerous instances of wipers randomly s... Read more
CHEVROLET
SILVERADO 1500
(2021) - UNKNOWN OR OTHER
Jul 30, 2026
Incident date: Jun 10, 2026
This car is a 2019. The transmission was replaced when it was just one year old. The transmission is now needing to be replaced again. The transmission issue has also caused the drive shaft to need replacing as well. The flag shaft in the engine had to be replaced twice in one year costing over $1,000 each time. I believe these vehicles should have more active recalls. In doing research this ... Read more
CHEVROLET
SILVERADO 1500
(2021) - VISIBILITY/WIPER
Jul 30, 2026
Incident date: Jun 10, 2026
RTSCM FAILED TO BE REPAIRED resulting in life long issue. Recall Y80 from December 2021 was performed and then erased from my vin history. 14a associated with same failing part was completed and issue never went away.
Incident date: Jul 29, 2026
I had purchased these tires P225/50R17 for my son‘s car in 2022. They have an 85,000 mile tread life warranty in April of this year. He had a blowout on the left rear tire where the tread separated from the tire and in late July this year is preparing for a 3500 mile trip as I was inspecting his car before his trip. I noticed the tire on the right rear looked to be defective. It looks like the t... Read more
Incident date: Jan 24, 2026
A little after hitting 114000 miles, all the lights came on the dashboard: brake system, ACC, LKAS, automatic high beams, collision mitigation system. We had the battery checked and it is not the battery. All the camera sensors are clean… many other Honda pilot owners have expressed this same problem online
Incident date: Jul 12, 2026
I was driving to work. I noticed what I thought was some gravel dust behind me. I got to a stop light and my car started shaking. No engine or warning lights came on. I shut my car off and started it up again. It was still shaking. When I pulled away from the stop light, I notice there was white smoke coming out my tailpipe. I immediately pulled over and called the dealership I thought it from and... Read more
Incident date: Jun 18, 2025
Transmission/cracked flexplate started approximately 12 months prior with vibrations getting progressively worse, complete failure needing replacement along with shift cable bushing causes vehicle to select wrong gear position when another is commanded by driver. Shrapnel from case or components could be expelled during flexplate/converter failure. Incorrect gear selection could lead to potential ... Read more
Incident date: Jun 18, 2025
Not long after we purchased the vehicle, there was a crackling noise that comes up at different speeds. I reported this to the dealership (I can't recall exactly when). A mechanic (I believe) took the car for a test drive. He acknowledged hearing the sound 0n/off but could not determine its origine. Each time I go there for oil change, I re-state the problem. I had also reported this to Honda Cor... Read more