Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 250,088 complaints for CHEVROLET

Incident date: Apr 23, 2026

Vehicle lost all power while driving on interstate, there were no warning messages displayed. The initial recall was performed on vehicle.

Incident date: Jan 1, 2023

While driving approximately 10–15 mph approaching a green light, a truck in front of me suddenly slammed on its brakes. As soon as I saw the brake lights I immediately applied my brakes before any system alert activated. I stopped within approximately 3–5 feet of the vehicle in front of me. At the same time, a truck behind me was approaching quickly. To avoid being rear-ended I pressed the acc... Read more

Incident date: Apr 30, 2026

Infotainment Center: I am submitting this complaint regarding my 2021 Honda Accord Sport and the ongoing issues I’ve experienced with its infotainment system. This problem has been persistent, unpredictable, and increasingly concerning from both a usability and safety standpoint. Since purchasing the vehicle, the infotainment center has repeatedly malfunctioned without any warning. The screen ... Read more

Incident date: Apr 27, 2026

Applied the brake while approaching a crosswalk and suddenly multiple warning notifications appeared on dashboard (brake failure, collision avoidance system not functioning, etc) and every warning light started flashing. Lost power steering and brakes. Had to swerve to avoid a pedestrian. Once stopped could not change the gear, engage the parking brake, or turn the car off. I was on a hill and nee... Read more

Incident date: Apr 27, 2026

I am submitting this complaint to report serious, recurring, and potentially dangerous safety defects involving my 2024 Chevrolet Trax. Timeline of Safety-Related Mechanical Failures: March 12, 2026 – First Highway Safety Incident While driving to work on [XXX] [XXX] ight activated, and the vehicle began to hesitate during highway operation. This occurred during my daily commute at highway spee... Read more

Incident date: Apr 27, 2026

Incident date: Apr 30, 2026

The failed component is the engine assembly in my 2017 Hyundai Sonata SE with the 2.4L Theta II GDI engine. The failure involves excessive oil consumption and internal engine failure, specifically suspected piston ring deterioration allowing oil to pass into the combustion chambers. The vehicle is available for inspection upon request. Safety was put at risk because the engine was losing oil rapi... Read more

Incident date: Apr 28, 2026

From the time of purchase we have had an issue with the fuse blowing when we retracted the kitchen slide. We have had our Brinkley 5th wheel in for service at approved Brinkley locations for this issue multiple times with the issue reproduced. Service has occurred for this issue from March 2024 until April 2026. In April 2024 when we picked up the trailer we were told by Mike Thompson dealershi... Read more

Incident date: Apr 28, 2026

While driving at approximately 45 mph, the steering system suddenly failed without any warning. The steering wheel became extremely stiff and nearly impossible to turn, resulting in a sudden loss of control of the vehicle. I was unable to safely steer, especially when attempting to turn right, which nearly caused a crash. There were no warning lights, alerts, or prior symptoms before this failure.... Read more

Incident date: Apr 19, 2026

During a heavy rain vehicle stalled out. Looked like it hit a bag of leaves at the drivers front wheel. Stuck in standing water blocking a lane. I was pulled over waiting out the rain and cars trying to get past the stalled Waymo were almost colliding with me and others. If a car can not function in heavy rain why are these on the roads.

Incident date: Apr 1, 2026

The contact owns a 2019 Yukon Denali. The contact stated that while making a right turn the vehicle stalled. The vehicle was not able to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the lifter went out and caused shaving to go into the oil and then the engine seized up and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was ... Read more

Incident date: Apr 30, 2026

Our infotainment system stopped working and when we took it one of Acura’s authorized dealers they told us that back half of the car is flooded and that has shot down all the electronics including the infotainment system. They also gave me a bill of $10K USD to fix the leak and replaced damaged electronics. Their argument is that the car was parked outside and that caused this issue. This has ne... Read more

Incident date: Apr 27, 2026

The power steering system in our 2024 Mazda CX-90 intermittently "sticks" while steering, requiring noticeably increased effort to turn the wheel before it suddenly releases. The symptom matches the defect described in NHTSA Recall 24V-022 (sticky steering due to worm gear friction in the power steering assembly) and the ongoing NHTSA Recall Query into vehicles where the 24V-022 remedy has failed ... Read more

Incident date: Apr 30, 2026

At approximately 43,044 miles, my 2021 Audi A7 55 TFSI e quattro (PHEV) was diagnosed with a failed N632 coolant changeover valve — a component of the PHEV thermal management heating circuit. The vehicle has a complete, documented service history with no maintenance gaps. The N632 is an electronically controlled valve that routes coolant between the combustion and hybrid/electric circuits and is... Read more

Incident date: Apr 30, 2026

Check engine light illuminated on my 2021 Chevrolet Tahoe. Upon diagnostic scan, the following emissions-related fault codes were present: P11D5 (NOx sensor), P14D9 (NOx sensor), P2383 (EGR pressure sensor), and P2C7A (NOx catalytic converter efficiency). All components are available for inspection upon request. The vehicle was taken to an authorized Chevrolet dealership for diagnosis. The dealer... Read more

Incident date: Apr 30, 2026

Incident date: Apr 23, 2026

Vehicle Information: 2019 Hyundai Santa Fe Mileage at failure: approximately 109,000 miles Manufacturer: Hyundai Motor Company The vehicle experienced a complete failure of the automatic transmission system. The failed component is available for inspection upon request. At approximately 98,000 miles, the vehicle’s check engine light illuminated. I brought the vehicle to an authorized Hyundai de... Read more

Incident date: Apr 23, 2026

Nearly had a collision while trying to back up in parking garage.

Incident date: Apr 28, 2026

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera would intermittently function at times. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to complete the recall repair were not yet available. The dealer was cont... Read more

Incident date: Apr 18, 2026

The sunroof glass of the vehicle literally exploded on me, while i was driving. Thankfully i had sunshades on which isn't very normal it just happened to be sunnier this morning driving towards work. I had this inspected at Napleton Schaumburg Mazda a dealership, and the point of failure was the vehicle. There were no cracked or any prior damage before hand.

Incident date: Apr 13, 2026

Truck shut down running 55 mph locking the steering wheel sending it off the roadway rolling vehicle 7 times down the ditch line coming to a stop against the trees

Crash 2 injured

Incident date: Apr 30, 2026

While entering a roundabout at a slow speed (~5MPH), the electronic power steering on my wife's car failed, almost resulting in an accident with another vehicle, as it suddenly became very difficult to steer. The vehicle's power steering warning indicator turned on, and then the following warning messages appeared on the dashboard: Check Forward/Side Safety system, Check Lane Safety system, Check ... Read more

Incident date: Apr 12, 2026

There is a recall for Ram 1500 manufactured between January 2015-September 2015 regarding failed power steering. My truck was manufactured February 2015 and was not on the list of specific Ram 1500s to have this recall done. I was with my kids getting an oil change on the truck. When I was leaving the maintenance bay my power steering suddenly failed and left us stranded to get towed. Chrysler s... Read more

Incident date: Apr 27, 2026

The travel assist warning displays frequently depending on where hands are positioned on steering wheel. Sound is a distraction while driving and hand placement can to unsafe to avoid the warning being triggered. I have had the steering wheel replaced due to the issue but now with the new steering wheel the problem is back.

Incident date: Feb 15, 2026

The contact owns a 2026 Ford Explorer. The contact stated that while driving at an undisclosed speed, the sunroof glass panel made an abnormally loud sound and shattered without impact. The vehicle was taken to a dealer, but the cause of the failure was not yet determined. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approxim... Read more

Incident date: Apr 29, 2026

The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, and a case was opened.... Read more

Incident date: Apr 29, 2026

Engine stopped while driving 70 mph down the highway and the car shifted into neutral. Had to cost to side of the road. Took car into dealership and even though the car was certified safe drive and the engine had no issues 5 months ago, I was told the engine was now locking up. The engine failed despite using the higher viscosity oil that chevy recommended. These greedy cunts at chevy placed me ... Read more

Incident date: Apr 30, 2026

I bought my car in 2024 and while it was through a private party i have had transmission issues since the day i bought it. It surges very frequently and has since the day I bought it. Today I noticed it has now started surging at idle without. It does it in park and when I put it in drive it surges forward on its own without me having to push in the gas. This is a huge safety issue not only for my... Read more

Incident date: Apr 30, 2026

The rear park assist will randomly turn itself off. It happens while just driving down the road and also at times when backing up. This has been an ongoing issue since I took the truck in to get the chips installed for it to work.

Incident date: May 23, 2023

on my way home Friday evening from work. After exiting the expressway , I made a right turn on the street going towards my house. My steering wheel locked to the right and almost caused me to run into another car. If I had not be driving slow than the speed limit or still on the expressway, this would have been a very bad accident, if not fatal! This is after the dealership made repairs on my v... Read more

Incident date: May 23, 2023

I purchased the truck in 2021 from a chevy dealer with 32k miles on it, truck looked great and performed great, at 42k miles it started to be sluggish and it would vibrate between 30-40 and 60-70 as i feathered the gas pedal to maintain speed, but if i gave it more gas or take my foot off the pedal it would stop vibrating, I've taken it to 2 chevy dealers, the first one said it drives within GM sp... Read more

Incident date: Apr 27, 2026

On 6/27/22 my 2020 gmc sierra 1500 at4 6.2L had lifter failure. The dealer fixed that problem and on 7/1/22 again has lifter failure. The dealer fixed that problem again. On 7/13/22 a third time engine had lifter failure again. I requested they need a different engine to be installed and GM agreed andthey install an L87 2022 engine. This engine seemed weak and not right since it was installed. On... Read more

Incident date: Apr 27, 2026

Fully charged. Goes from electric to generator/gas propulsion and abruptly slowes about 1/2 speed. Very dangerous.

Incident date: Apr 27, 2026

Fully charged. Goes from electric to generator/gas propulsion and abruptly slowes about 1/2 speed. Very dangerous.

Incident date: Apr 25, 2026

2017 Ford Escape. 58K miles. Engine light turned on, took vehicle to Ford was informed there was an issue with a coil. $5000+ for repair. Warranty had already lapsed, took to an auto repair shop, coil replaced. Problem solved. 1 month later car overheats, zero coolant in vehicle. Coolant replaced and within 3-5 days level of coolant is less than half. Research and find a recall for coolant pr... Read more

Incident date: Apr 9, 2026

While driving my 2021 Honda CR-V at highway speeds, the steering intermittently binds and becomes difficult to move, creating a dangerous “sticky steering” condition. The steering will momentarily resist normal input, and when I apply additional force to correct it, the wheel suddenly releases, causing the vehicle to jerk or swerve within the lane. This makes it difficult to maintain smooth, c... Read more

Incident date: Apr 9, 2026

On 4/09/26, while visiting friends near the border in [XXX] from [XXX] and driving on a dry paved road we lost the ability to stop the truck and engage the brake system. To avoid a crash, I drove the truck up onto the sidewalk and closed my eyes. Fortunately we did not crash into stopped cars but the truck does not work and it has body damage to all sides. Now when the key is in forward collisio... Read more

Crash

Incident date: Apr 9, 2026

Crash

Incident date: Apr 25, 2026

Brakes moan when reversing at low speeds. Was told it was “normal.” Complete transmission failure—car sputtered and died at the stoplight. Then it would not shift into a gear other than park without dying.

Incident date: Apr 25, 2026

While driving on the freeway, my vehicle displayed a “Service All-Wheel Drive System” warning and unexpectedly switched into two-wheel drive. This created a serious safety concern due to sudden loss of traction and control. Additionally, on multiple occasions while reversing, the vehicle abruptly applied the brakes without any obstruction present, displaying a message that automatic braking h... Read more

Incident date: Apr 25, 2026

Incident date: Apr 11, 2026

I own a 2016 Dodge Dart with an active safety recall related to the transmission shift cable bushing. I have contacted dealerships multiple times and have been told parts are not available with no timeline provided. This defect affects the vehicle’s ability to properly shift gears and creates a serious safety hazard. I am being forced to drive an unsafe vehicle due to Chrysler’s failure to sup... Read more

Incident date: Apr 29, 2026

On April 11, 2026, my 2026 Chevrolet Silverado 1500 experienced a catastrophic engine failure while traveling on a public highway. The sudden loss of power created a significant safety hazard and could have resulted in a serious accident. I was able to maintain control and avoid a crash. The vehicle was towed to a dealership and diagnosed as requiring a full engine replacement. The vehicle has bee... Read more

Incident date: Oct 24, 2025

We ordered this car custom what we wanted 2021 Toyota Camry xse awd. The car is great wife and I love driving it. But at 68,857 miles as of today 4/29/26 it’s on its second set of tires with regular maintenance and rotations on tires it’s eating them up on the inside. We have had 4 alignment checked by Toyota and les Schwab and everything time it comes out perfect. Two sets of tires within 30,... Read more

Incident date: Apr 24, 2026

When attempting to replace the rear glass at Safelite on 4/29/2026, the worker noticed rust on the headliner. Now the rear glass can't be replaced until a body shop replaces the rusted headliner. I began leasing this car in December 2020, and now I own it. Now I am driving with a plastic covering over the rear window, which poses a safety hazard.

Incident date: Apr 24, 2026

Water entered tailgate through drainage hole in tailgate cap. The water then dripped on the tailgate switch causing it to short out. This short circuit caused my tailgate to open and close randomly without pressing any switches or buttons or key fobs. May tailgate has a small ding it it now from where it kept hitting the wall while parked in the garage. I took the truck to the dealership to get re... Read more

Incident date: Apr 29, 2026

While driving my Genesis G70 on the highway in rainy conditions, the vehicle repeatedly loses traction and hydroplanes at normal highway speeds. The car begins sliding across lanes with very little control. During a prior incident, driver-assist features (lane keeping assist) were active. Rain appeared to interfere with the sensors, and the system malfunctioned by steering incorrectly. The steeri... Read more

Incident date: Apr 1, 2026

Sunroof glass suddenly shattered while driving with no impact. Very scary and Honda said it could be thousands to fix it. They say this has never happened before at their dealership and they've never heard of it happening.

Incident date: Apr 24, 2026

The contact owns a 2024 Mazda CX-90. The contact stated that while operating the vehicle, the steering wheel was stiff and was sticking while turning. Additionally, the vehicle failed to drive straight. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 24V022000 (STEERING); however, the failure reoccurred. The vehicle was driven to the dealer, where the failu... Read more

Incident date: Apr 24, 2026

The contact owns a 2024 Chevrolet Blazer. The contact stated that while driving 20 MPH with 100 miles of charge, the vehicle stalled and shut off. The screen was black, unresponsive, and failed to start. The vehicle was towed to the local dealer, where it was diagnosed with a power module failure. The part was on back order. The electric module was previously replaced. The vehicle was not repaired... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog