Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 252,439 complaints for CHEVROLET
Incident date: Jan 14, 2026
After taking a long drive, our phone suddenly stopped connecting via Apple car play, all of a sudden the screen went black while we were doing 80 miles an hour on the highway using GPS and then the phones wouldn’t connect again at all. Multiple attempted to restart the car and display did nothing. This has now become an intermittent error on the vehicle. I was told by a Chevy dealership there wa... Read more
Incident date: Jan 14, 2026
After taking a long drive, our phone suddenly stopped connecting via Apple car play, all of a sudden the screen went black while we were doing 80 miles an hour on the highway using GPS and then the phones wouldn’t connect again at all. Multiple attempted to restart the car and display did nothing. This has now become an intermittent error on the vehicle. I was told by a Chevy dealership there wa... Read more
CHEVROLET
SILVERADO 1500
(2021) - STRUCTURE:BODY
Aug 19, 2026
Incident date: Nov 1, 2024
The paint is coming off of the roof of my 2021 Chevrolet Silverado pick up truck. This is a common problem with the white color vehicles from Chevrolet. This is a safety issue due to paint chips and paint pieces falling down on the windshield.
Incident date: Apr 21, 2026
I was driving and my sunroof exploded. This sent shards of glass lose in my car and glass flying onto the road as well. The sunroof was replaced and was inspected by the service department as well. No warning signs or message.
Incident date: Jul 31, 2026
The contact owns a 2026 Chevrolet Tahoe. The contact stated that two hours after parking the vehicle in the garage and turning off the vehicle, there was excessive heat coming from the vehicle, and the vehicle was extremely hot to the touch above the wheel well. Due to the heat coming from the vehicle, the contact stated that it was difficult to breathe while inside the garage. The vehicle was tak... Read more
CHEVROLET
SILVERADO 1500
(2019) - POWER TRAIN
Aug 19, 2026
Incident date: Aug 18, 2026
"The transmission valve body is failing, causing the rear wheels to violently lock up while Driving
Incident date: Aug 15, 2026
Car failing to accelerate properly when pushing gas peddle to floor, delay for couple seconds/ longest was 30 seconds before car registered need to move. No defined time its happening intermittently, no warning or codes populating for issue. Recent issue Car was only registered 5 mph after pulling into street from a parking lot with pedal to the floor. After 30 ish seconds car jerks speeding forwa... Read more
Incident date: Aug 18, 2026
Dash shuts down shutting off power steering, and power breaks, no dash readout, no turn signals breaklights or headlights, happens suddenly
CHEVROLET
SILVERADO 1500
(2016) - AIR BAGS
Aug 18, 2026
Incident date: Aug 1, 2026
This truck is a 1500 Silverado custom with extended tail. There was a loud sound as if something happened , I moved to the shoulder and there was nothing visibly wrong. All tires had air in them, continued driving but did noticed a difference when I would back or turned to the right. Then days later one of my tires sort of was ruptured from the side of the tire and had to change tire. I put the sp... Read more
CHEVROLET
SILVERADO 1500
(2016) - SUSPENSION
Aug 18, 2026
Incident date: Aug 1, 2026
This truck is a 1500 Silverado custom with extended tail. There was a loud sound as if something happened , I moved to the shoulder and there was nothing visibly wrong. All tires had air in them, continued driving but did noticed a difference when I would back or turned to the right. Then days later one of my tires sort of was ruptured from the side of the tire and had to change tire. I put the sp... Read more
CHEVROLET
SILVERADO 1500
(2016) - WHEELS
Aug 18, 2026
Incident date: Aug 1, 2026
This truck is a 1500 Silverado custom with extended tail. There was a loud sound as if something happened , I moved to the shoulder and there was nothing visibly wrong. All tires had air in them, continued driving but did noticed a difference when I would back or turned to the right. Then days later one of my tires sort of was ruptured from the side of the tire and had to change tire. I put the sp... Read more
Incident date: Aug 15, 2026
On 08/15/26, I was at a traffic light waiting to make a left turn on a major roadway. Because the wait was on a hill, the park brake automatically engaged. When the traffic light turned green and as I attempted to accelerate, the electronic parking brake failed to release as it should and normally does. Since the vehicle would not move normally, I was unable to safely make my intended left turn so... Read more
Incident date: Aug 10, 2026
While driving our 2022 Chevrolet Colorado ZR2 (VIN: [XXX]) through an active roadway intersection at approximately midnight, the vehicle experienced a sudden, uncommanded complete loss of motive power and stalled without advance warning. Our teenage daughter was driving, making the abrupt loss of power, steering assist, and vehicle control in live traffic especially dangerous for an inexperienced ... Read more
Incident date: Aug 4, 2026
The welding that holds the exhaust together has failed. They offer a Special Warranty to cover only the passenger side, however it has failed and exhaust is super loud. Also reading 4 codes from check engine alert. All are P0420 (cat convertor). The smell of exhaust and cat convertor is super disgusting
Incident date: Aug 13, 2026
Thermostat went bad at 47,500 miles. Temp gauge stopped working, Engine light came on and alert stating steering assist is reduced
Incident date: Aug 13, 2026
Thermostat went bad at 47,500 miles. Temp gauge stopped working, Engine light came on and alert stating steering assist is reduced
CHEVROLET
SILVERADO 1500
(2019) - POWER TRAIN
Aug 18, 2026
Incident date: Oct 23, 2025
Had to replace transmission out pocket even though its a very common issue with this vehicle.
CHEVROLET
SILVERADO 1500
(2021) - POWER TRAIN
Aug 18, 2026
Incident date: Aug 18, 2026
Shuddering at 25 to 50 mph, harsh shifts, hesitation.
CHEVROLET
SILVERADO 1500
(2022) - ENGINE AND ENGINE COOLING
Aug 18, 2026
Incident date: Apr 1, 2026
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the engine temperature increased while driving approximately 60 - 70 MPH. The message “Reduced Speed due to High Temperature” was displayed. The temperature gauge increased to high and then down to low. There were no warning lights illuminated. The contact stated that the failure was caused by the coolant control valve. ... Read more
Incident date: Jul 1, 2026
The contact owns a 2024 Chevrolet Equinox. The contact stated that while attempting to park into a parking spot, the vehicle unintendedly accelerated and drove over a curb onto the grass. The contact depressed the brake pedal with extra force; however, the vehicle crashed into another vehicle. The contact stated the passenger’s side front fender crashed into the passenger’s side door of the ot... Read more
Crash
Incident date: Jul 1, 2026
The contact owns a 2024 Chevrolet Equinox. The contact stated that while attempting to park into a parking spot, the vehicle unintendedly accelerated and drove over a curb onto the grass. The contact depressed the brake pedal with extra force; however, the vehicle crashed into another vehicle. The contact stated the passenger’s side front fender crashed into the passenger’s side door of the ot... Read more
Crash
Incident date: Feb 25, 2026
2022 chevy suburban diesel. Severe paint chipping and rust around windshield and top of truck. Midnight blue is the color and chevy is not covering the his defect of it destroying my truck right now complete rust and chunks of paint chipping away on the windshield it is so noticeable how bad this is chipping. And whole top of truck and front paneling show same signs everywhere of bubbling ready t... Read more
CHEVROLET
SILVERADO 1500
(2022) - POWER TRAIN
Aug 18, 2026
Incident date: Aug 14, 2026
I own a 2022 Chevrolet silverado 1500 that is jumping and jolting. There is currently a federal recall and the dealership is denying to fix it for free under recall because our VIN is not yet listed, despite the vehicle suffering from the exact transmission failure reported for the same year, make and model. This matches the exact parameters of Safety Recall N252516560. The vehicle is unsafe to d... Read more
Incident date: Aug 18, 2026
I have 2 monitors frozen that won't reset . The drive cycle is very dangerious it includes takeing up to 55 and deceleration down to 20 multiple times for many miles I myself have driven this cycle taking my life in my hands in nyc for 300 miles with no success
Incident date: Aug 18, 2020
The contact owns a 2018 Chevrolet Camaro. The contact stated that the rear glass attached to the cloth convertible top had become unsecured and the contact was concerned that the rear glass may separate from the convertible top. The contact stated that the rear glass panel was attached to the cloth convertible top using glue, and the glue had failed, causing the glass panel to become unsecured. Th... Read more
CHEVROLET
VOLT
(2017) - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Aug 18, 2026
Incident date: Jul 18, 2026
The contact owns a 2017 Chevrolet Volt. The contact stated that he had experienced a recurring loss of propulsion that would occur shortly after vehicle startup, which was attributed to a failure with the Battery Energy Control Module (BECM). The failure caused the check engine, ABS, Stabili-Trak, and Forward Collision Avoidance warning lights to illuminate. The contact informed the local dealer o... Read more
Incident date: Jun 3, 2026
I own a 2024 Chevrolet Corvette with approximately 17,748 miles. The vehicle developed a significant vibration/ride-quality issue and was inspected by an authorized Chevrolet dealer. The dealer determined that all four factory wheels were bent/deformed and recommended replacement of the wheels and tires. The estimated repair cost was approximately $6,251.28. I am not aware of any collision, pothol... Read more
Incident date: Aug 17, 2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact associated the failure with NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceede... Read more
Incident date: Aug 16, 2026
Vehicle was driven the day before the incident occurred. The morning of the incident, the vehicle was parked, off and not running. A notification sent to my phone indicating a critical battery low 11.1V reading. Vehicle would not start. Vehicles battery and alternator charging system was tested and passed. All systems are good. Vehicle continues to give critical low voltage over night while the... Read more
Incident date: Aug 16, 2026
Vehicle was driven the day before the incident occurred. The morning of the incident, the vehicle was parked, off and not running. A notification sent to my phone indicating a critical battery low 11.1V reading. Vehicle would not start. Vehicles battery and alternator charging system was tested and passed. All systems are good. Vehicle continues to give critical low voltage over night while the... Read more
Incident date: Aug 16, 2026
My Chevy Equinox failed in the middle of the road and was dead in the middle of traffic, placing myself and others in harm. This is a safety issues and not an emissions issue.
Incident date: Aug 11, 2026
When shifted into drive, transmission hesitates to accelerate. Not all the time, some of the time.
Incident date: Jun 1, 2026
The exhaust clamp rusted and broke, causing a hole in the exhaust which set off the engine light and eventually poisoned my catalytic converter costing $4000 to replace. GM's extended warranty exception for the admitted defect is to replace the clamp and flex pipe only, about $100 worth but they refused to cover the peripheral damage caused by the faulty clamp.
Incident date: Aug 8, 2026
Vehicle went into “limp mode” while merging onto a busy road, nearly causing a collision with both oncoming traffic and other vehicles attempting to merge onto the road. The vehicle was towed to a mechanic. The mechanic diagnosed the following: “Checked system codes. Found P0324 knock sensor module performance code. Found the attached TSB by GM. Believed to be the issue: engine has piston sl... Read more
Incident date: Aug 8, 2026
Vehicle went into “limp mode” while merging onto a busy road, nearly causing a collision with both oncoming traffic and other vehicles attempting to merge onto the road. The vehicle was towed to a mechanic. The mechanic diagnosed the following: “Checked system codes. Found P0324 knock sensor module performance code. Found the attached TSB by GM. Believed to be the issue: engine has piston sl... Read more
Incident date: Jul 30, 2026
I was driving on an interstate in Seattle, and the car completely died. A check engine light went on. I had to roll into the shoulder and call for a tow to the dealership's service department. Here is what they found: ----60GCZ ENGINE REPAIR DIAG/ customer reports the ses lamp is on with reduced propulsion message displayed. Check and advise. 1. Tested vehicle and verified reduced propulsion powe... Read more
Incident date: Aug 15, 2026
The contact owns a 2014 Chevrolet Malibu. The contact stated that while driving approximately 40-50 MPH, the vehicle became difficult to maneuver. The contact pulled over to the side of the road. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the toe links and the suspension needed to be replaced. The vehicle was... Read more
Incident date: Aug 15, 2026
The contact owns a 2014 Chevrolet Malibu. The contact stated that while driving approximately 40-50 MPH, the vehicle became difficult to maneuver. The contact pulled over to the side of the road. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the toe links and the suspension needed to be replaced. The vehicle was... Read more
Incident date: Jul 4, 2026
The vehicle experienced a catastrophic charging system failure. When connected to the wall charger, the charge port becomes hot to the touch within seconds. The charger connector has now cracked from heat stress, and the wall charger itself previously melted due to electrical backfeed from the vehicle. The vehicle refuses to charge at all. This appears to be a thermal event and fire-risk safety de... Read more
CHEVROLET
SILVERADO 1500
(2020) - ENGINE
Aug 17, 2026
Incident date: Jun 4, 2026
The check engine light indicate P0016 crankshaft camshaft position. It has been diagnosed by a mechanic that the timing belt is stretched. Chevrolet has redesigned these parts due to the premature failure but has not issued a recall to install the redesigned parts.
Incident date: Jul 15, 2026
Hard brake pedal and Service Assist message. This issue was recalled for trucks and larger SUVs but not the Equinox. This is a known safety issue to Chevrolet, making my vehicle undrivable until I can come up with the $1,500 to have it towed and repaired.
Incident date: Aug 3, 2026
I am submitting this complaint regarding a serious safety defect involving my 2015 Chevrolet Colorado. While I was driving the vehicle, it suddenly lost power steering assist. The steering wheel immediately became extremely heavy and difficult to turn, requiring significantly more physical effort to control the vehicle. This sudden loss of steering assistance created a dangerous situation for me,... Read more
Incident date: Jun 19, 2026
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle unintendedly decelerated. The contact stated the failure reoccurred. The transmission failed to shift out of first gear, and the RPM was elevated. No warning lights w... Read more
Incident date: Jul 18, 2026
The car had a engine code of P171d my safety and others was put at risk because of the vehicle malfunction while not able to drive after the light turn green or keeping maintaining a searching speed. The engine code was confirm at the dealership while getting serviced. The engine light up here, two days before going to the dealership to get it serviced.
CHEVROLET
SILVERADO 2500
(2022) - UNKNOWN OR OTHER
Aug 17, 2026
Incident date: Aug 3, 2026
My 2022 Chevrolet Silverado 2500HD does not bear the certification label required by 49 CFR Part 567. I bought it used from a franchised Chevrolet dealer in April 2024 and am the current owner. The date reported is the date I examined the vehicle and confirmed the label was absent. This is not an incident, and I do not know when or how the label came to be missing. I checked the driver-side hinge... Read more
CHEVROLET
SILVERADO 1500
(2022) - POWER TRAIN
Aug 17, 2026
Incident date: Jul 8, 2026
Automatic transmission failed due to code P0722 (Output Speed Sensor signal lost). The vehicle experienced sudden loss of propulsion, violent/harsh shifting, and severe drivability issues while operating on the highway. Loss of forward motive power at high speeds creates an immediate collision hazard. The vehicle was previously serviced for transmission issues but the defect recurred. The vehicle ... Read more
CHEVROLET
SILVERADO 1500
(2026) - UNKNOWN OR OTHER
Aug 17, 2026
Incident date: Aug 16, 2026
After grocery shopping, I was putting items into the back seat on the floor of the truck. I lifted the seats to allow for more room. I went to push an item to the far side of the truck to allow for more room. During this action, I put my left hand down with my knuckles facing the floor to provide leverage. without realizing where I was putting my hand, I placed the middle segment of my ring finger... Read more
1 injured
Incident date: Aug 17, 2025
The contact owns a 2020 Chevrolet Traverse. The contact stated that while operating the vehicle, there was a loud sound coming from the exhaust pipes, and the vehicle failed to properly accelerate, with exhaust fumes inside the vehicle. The vehicle was taken to the local dealer, who diagnosed that the exhaust mounting bracket had failed, causing the exhaust pipes to separate and needed to be repla... Read more
CHEVROLET
SILVERADO 3500
(2020) - POWER TRAIN
Aug 17, 2026
Incident date: Jul 30, 2026
VIN: [XXX] Make/Model/Year: 2020 Chevrolet Silverado 3500HD, Duramax L5P, Allison 10L1000 Recall: N242454440 / N242454441 (NHTSA 24V797) Description: Vehicle had N242454440 completed May 2026 (TCM software update for harsh shift / wheel lockup). On XXX at 103k miles, vehicle exhibited same defect: harsh downshift 8th-9th gear, CEL on. Diagnosed as TCM failure per N242454441. Vehicle at O'Re... Read more