Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 252,439 complaints for CHEVROLET
Incident date: Nov 13, 2025
I was driving from richlands coming home and my vechial kept trying to die on me like i didnt have any gas and then i had to suddenly pull off the side of the road without any power and i sat their and even try to restart the vechial and it wouldn't start back then a woman come out of nowhere in an ambulance and i was trying to tell her that it was alright and she was trying to tell me that the v... Read more
Fire
1 injured
Incident date: Nov 17, 2025
Defect of front harness adjuster mechanism resulting in inability to tighten the straps. contact NUNA RAVA who gave me a cleaning kit that did not work. NUNA refusing to replace seat.
Incident date: Apr 30, 2025
The parking brake cable was too tight as described in Ford SSM-51050. We travelled 200 miles each way to an RV dealer to repair and paid out of pocket. Ford instructed us to take the vehicle to a certified repair shop to fix since there is no Ford dealer in Washington state that would work on this chassis issue. The repair shop fixed the parking brake cable and it is now in working order. I re... Read more
Incident date: Nov 13, 2025
Unknown: all light on dash come on. Maybe an electrical or engine problem. All safety features on car disable. Honda dealer said it’s an emission problem. Battery has been changed and problem still continues. Started at about 70,000 miles. Comes on and goes away on its own. Happened about 7 times now
Incident date: Nov 13, 2025
Unknown: all light on dash come on. Maybe an electrical or engine problem. All safety features on car disable. Honda dealer said it’s an emission problem. Battery has been changed and problem still continues. Started at about 70,000 miles. Comes on and goes away on its own. Happened about 7 times now
Incident date: Nov 13, 2025
The contact owned a 2020 Chevrolet TRAX. The contact stated that since the vehicle was purchased, the engine had been failing. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from underneath the vehicle. No warning lights were illuminated. The contact stated that on a separate occasion, the engine overheated. The engine temperature warning... Read more
CHEVROLET
SILVERADO 3500
(2021) - ENGINE AND ENGINE COOLING
Nov 20, 2025
Incident date: Nov 19, 2025
The contact owns a 2016 Kia Optima. The contact stated that while driving at various speeds, the vehicle suddenly stalled. After restarting the vehicle, the vehicle operated normally. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer w... Read more
Incident date: Nov 13, 2025
Engine failure at 67k, Hyundai denied warranty
Incident date: Nov 13, 2025
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that the tailgate occasionally opened and closed unintendedly. The failure had occurred several times. The dealer was contacted and notified of the failure. The vehicle was not diagnosed or repaired; however, an appointment was scheduled. The contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages)... Read more
CHEVROLET
SILVERADO 2500
(2022) - ENGINE
Nov 20, 2025
Incident date: Sep 30, 2025
Was notified by my local motorcycle store Classic Powersports of Rockwall TX that my motorcycle has been recalled for the second time in less than 3 months for possible engine failure and the manufacture has not remedy. I've requested a buy back of the vehicle to purchase another model and I haven't received no response from the manufacture. I'm making payments on a brand new motorcycle that has... Read more
Incident date: Nov 13, 2025
I was driving home from work and all of a sudden I am pushing the gas pedal down but unable to go faster. I lost complete power. The car was in gas mode at the time of incident. I could not start the car or move the dial from park, neutral, etc... I had to get out of the car lock it, get back in and I was able to start and go straight to the dealership.
Incident date: Aug 14, 2025
The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that the sunroof panel was tilted on one side and fractured. There were no warning lights illuminated. Upon researching the failure, the contact associated the failure with NHTSA Campaign Number: 19V918000 (Visibility); however, the VIN was not included. The vehicle was taken to the local dealer, who confirmed there was no recall cov... Read more
Incident date: Aug 14, 2025
Traveling at approximately 45 mph through a green light at a 4-way intersection a car making a right on red turn turned into the outside lane in front of me. I had no warning sounds or automatic braking, to avoid a collision I had to steer to the left after an on coming car passed. There were no chimes or auto braking.I have had several instances similar with no alerts. My eyesight system has been... Read more
CHEVROLET
SILVERADO 1500
(2021) - UNKNOWN OR OTHER
Nov 20, 2025
Incident date: Mar 1, 2024
Traveling at approximately 45 mph through a green light at a 4-way intersection a car making a right on red turn turned into the outside lane in front of me. I had no warning sounds or automatic braking, to avoid a collision I had to steer to the left after an on coming car passed. There were no chimes or auto braking.I have had several instances similar with no alerts. My eyesight system has been... Read more
Incident date: Oct 25, 2025
The contact owns a 2017 Toyota Highlander. The contact stated that upon taking the vehicle to an independent mechanic for service, the contact was informed that the engine was leaking due to a timing chain failure. The contact was advised that the engine needed to be taken apart to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed.... Read more
Incident date: Nov 11, 2025
November 20, 2025 To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Subject: Safety Defect Complaint – Tesla Model S I am submitting this complaint regarding a serious and dangerous safety defect involving my Tesla Model S. Safety Defect Summary: • After the high-voltage battery failed, the vehicle would not enter Neutral. • ... Read more
Incident date: Nov 11, 2025
November 20, 2025 To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Subject: Safety Defect Complaint – Tesla Model S I am submitting this complaint regarding a serious and dangerous safety defect involving my Tesla Model S. Safety Defect Summary: • After the high-voltage battery failed, the vehicle would not enter Neutral. • ... Read more
CHEVROLET
SILVERADO 1500
(2020) - ELECTRICAL SYSTEM
Nov 20, 2025
Incident date: Nov 19, 2025
Brake booster failure, master brake cylinder failure
Incident date: Dec 31, 1969
Within the first week of owning my 2023 Nissan Rogue, the vehicle began losing power from highway speeds to around 20 mph, stalling during turns, shaking violently, and displaying warning lights. These issues continued for over a year. Several times I nearly crashed because the vehicle suddenly slowed down or lost power on the highway. Nissan repeatedly told me nothing was wrong, but the vehicle w... Read more
Incident date: Dec 31, 1969
Within the first week of owning my 2023 Nissan Rogue, the vehicle began losing power from highway speeds to around 20 mph, stalling during turns, shaking violently, and displaying warning lights. These issues continued for over a year. Several times I nearly crashed because the vehicle suddenly slowed down or lost power on the highway. Nissan repeatedly told me nothing was wrong, but the vehicle w... Read more
Incident date: Dec 31, 1969
Dash restarts while driving,” “Incorrect speed,” “Incorrect RPM,” “Loss of essential information. am reporting a safety-critical malfunction in my 2026 Hyundai Palisade Hybrid (400 miles). The digital instrument cluster restarts while driving and displays incorrect speed and incorrect RPMs. This is a violation of essential driver information requirements under FMVSS 571.101. Video: ... Read more
Incident date: Nov 1, 2023
Catastrophic engine failure, this occurred 2 weeks after a service appointment where nothing was detected. The car only had 86,000 miles and it is unrepairable. We have now found that this could be due to a design flaw in this model which we were unaware of.
Incident date: Nov 1, 2023
I had my two Teslas parked in the garage. The model X was charging at about 1:30 AM. We heard explosions coming out of the garage. Went to check only to see my model X in flames. We evacuated and called 911 eventually a fire investigation report was made Showing the fire started within the vehicle outward. The battery pack was on fire. We had lithium contamination all over the house and this fire ... Read more
Fire
Incident date: Nov 1, 2023
I had my two Teslas parked in the garage. The model X was charging at about 1:30 AM. We heard explosions coming out of the garage. Went to check only to see my model X in flames. We evacuated and called 911 eventually a fire investigation report was made Showing the fire started within the vehicle outward. The battery pack was on fire. We had lithium contamination all over the house and this fire ... Read more
Fire
CHEVROLET
SILVERADO 1500
(2021) - STRUCTURE:BODY
Nov 19, 2025
Incident date: Jul 26, 2025
I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, ma... Read more
Incident date: Oct 24, 2025
Safety Recall N242454440 Momentary Rear Wheel Lock-Up was issued for 2020 to 2022 GMC Sierra 1500 but mine is not included. I drive a 2020 GMC Sierra 1500. It is experiencing harsh shifting and now there is a feeling in the rear wheels like they are trying to get stuck or hang up. Why is my truck not included?
Incident date: Oct 24, 2025
While driving down the highway at 70 miles per hour ater driving 2.5 hours our 2021 Pacifica hybrid minivan flashed a warning on the vehicles display saying approximately "Warning Engine Shutting Down". The engine immediately shut down in the middle of the highway and we were forced to coast off the highway to the shoulder. The engine warning light came on. We turned the car off for a few minutes... Read more
Incident date: Oct 24, 2025
While driving down the highway at 70 miles per hour ater driving 2.5 hours our 2021 Pacifica hybrid minivan flashed a warning on the vehicles display saying approximately "Warning Engine Shutting Down". The engine immediately shut down in the middle of the highway and we were forced to coast off the highway to the shoulder. The engine warning light came on. We turned the car off for a few minutes... Read more
Incident date: Feb 1, 2025
Transmission internally failed. This has been confirmed through multiple sources. Dealership, mechanic. No warning lights, grinding noise. My safety is put at risk because A failing transmission creates multiple safety hazards while driving. The vehicle may lose power unexpectedly, hesitate, or fail to accelerate when needed, especially during turns, intersections, or highway merging. It can also ... Read more
Incident date: Feb 1, 2025
The contact owns a 2017 Ford Expedition. The contact stated that while driving approximately 15 MPH, the brake pedal was depressed, and there was an abnormal whining sound coming from the front driver's side wheel well. The contact had to depress the brake pedal sooner to allow more stopping distance while stopping the vehicle. The contact stated there was no warning light illuminated. The contact... Read more
Incident date: Feb 1, 2025
The contact owns a 2017 Ford Expedition. The contact stated that while driving approximately 15 MPH, the brake pedal was depressed, and there was an abnormal whining sound coming from the front driver's side wheel well. The contact had to depress the brake pedal sooner to allow more stopping distance while stopping the vehicle. The contact stated there was no warning light illuminated. The contact... Read more
Incident date: Oct 29, 2025
The RV currently is sitting at MB of Modesto where it can be inspected. The issue, when we attempted to rotate the rotatable front passenger seat, and an Airbag error was displayed on the dash and the vehicle was disabled, would not start. When we rotated the seat back we assumed it took pressure off of the wiring harness and the error disappeared and the vehicle started. We tried to rotate the... Read more
Incident date: Oct 1, 2025
The contact owns a 2022 Nissan Rogue. The contact stated that while driving 60 MPH, the vehicle made a dinging sound, the check engine warning light illuminated, and the coolant temperature gauge was fluctuating. The contact pulled over to the side of the road and noticed that there was white smoke coming from the tailpipe. The contact was able to drive to the residence. The contact stated that th... Read more
Incident date: Nov 18, 2025
On Thursday November 13th, 2025, I drove to work like I do every day. When I got to work and parked, the REAR windshield cracked all on its own. It was not freezing, nor were there any large temperature swings to cause this. Today (Wed Nov 19th, 2025) the Safelite repair man came to replace it. He stated that he sees this quite often with the Nissan Rogue. I called Nissan and they said that they n... Read more
CHEVROLET
SILVERADO 1500
(2021) - ELECTRICAL SYSTEM
Nov 19, 2025
Incident date: Nov 19, 2025
On 8 occasions, while driving on a highway, the emergency lights started to flash out of no where and the driver could not accelerate. The driver had to find a way to pull over and turn the car off and then restart the car. The car was taken in 3 times and checks were run but no codes showed up. The third time the car was brought in, the mechanic agreed to drive it until the problem could be repro... Read more
Incident date: Nov 18, 2025
The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R), the center digital screen failed to show a clear rear-view image as intended, with a blank white screen displayed. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed at the owner's expense that the rear-view camera needed to be replaced. The vehicle was not repaired due ... Read more
Incident date: Sep 5, 2024
My 2020 GMC Sierra 1500 Denali with the 6.2L L87 V8 just began experiencing a new rough idle with intermittent RPM dips. There are no engine codes or warning lights. Idle drops are noticeable, suddenly began this week. I am concerned due to ongoing NHTSA Engineering Analysis EA25-007 involving this engine. Some owners reported engine failure with little warning. The truck has right over 68,000 m... Read more
Incident date: Oct 23, 2025
While driving my truck I noticed my mpg gauge was showing 0 mpg. Then I realized my "miles to go" gauge was reading "low" even though I had plenty of fuel in the tank and my fuel gauge was showing 3/4 full. Even though I use my truck as a commercial vehicle, and drive coast to coast, I was luckily only a couple hours from home, so I kept driving to try to make it home. I did make it home, but duri... Read more
Incident date: Oct 23, 2025
My 2022 Kia EV6 developed a serious electrical/MCU malfunction on 10/19/2025 at approximately 64,300 miles. While driving, the vehicle began to stutter during acceleration, all driver-assistance and safety systems disabled (LKAS, collision avoidance, lane keeping), and the vehicle could not accelerate normally (topping out around ~60 mph when fully pressing the pedal). The Kia Connect app displaye... Read more
Incident date: Nov 19, 2025
Steering wheel turns but no steering at wheels ,steering wheel just spins
Incident date: Oct 5, 2025
I am reporting a safety-related violation. The dealership told me the vehicle had only a minor accident with no airbag deployment. This was false. Carfax shows the vehicle actually had a major accident with airbag deployment, which they failed to disclose. This misrepresentation affects the safety system, airbag sensors, and the ability of the airbags to function properly in future collisions. Th... Read more
Incident date: Nov 6, 2025
On 11/01/2025, while traveling on the highway traveling at a speed of 80mph, my vehicle suddenly would not accelerate beyond 60 mph. I managed to exit safely, but this created a dangerous situation for both me, my daughter and other motorists . The next day, Firestone inspected the vehicle and informed me the engine contained zero oil—yet no oil light, check-engine light, temperature warning, o... Read more
Incident date: Jul 1, 2025
My 2025 Honda CR-V Hybrid (VIN: [XXX] ) has experienced three separate incidents of a complete loss of power while driving on public roads (on [XXX]), each time requiring towing. The authorized dealership has performed multiple repairs, with the most recent including the replacement of the throttle body. However, this represents the third recurrence of this identical safety-critical failure within... Read more
Incident date: Jul 1, 2025
We were getting in to the vehicle, the vehicle was parked, and when we were getting in, the side aire bag exploded, hitting my daughter on the face, the car never was in a accident, it wasn’t hit by nothing, the car wasn’t moving, when they exploded, smoke was coming from there
Incident date: Jul 1, 2025
My car has clunking noises coming from the front left suspension, they occur more often and getting louder. After doing some research online, I found that the symptoms are similar to the NHTSA recall number 24V-057. Unfortunately, the NHTSA recall didn't include Niro plug-in hybrid manufactured in year 2023, only Niro EV. I took it to the service center nearby. They said it's the strut, so what th... Read more
CHEVROLET
SILVERADO 1500
(2024) - UNKNOWN OR OTHER
Nov 18, 2025
Incident date: Nov 14, 2025
I was gently and normally closing my trunk as usual today and the entire glass window of the trunk completely shattered. It sounded like a loud pop or a gunshot. Glass flew all over the car and my daughter was in the back seat. I cut my hand on the glass. My car is now making noises and beeping constantly. My backup camera is not working properly. This is a significant safety concern that needs to... Read more
Incident date: Apr 2, 2025
We bought the car today at Audi South Atlanta brand new and were driving back home. The car suddenly showed the engine light, showed drive system malfunction please safely stop, and then the car slowed down and stopped on the highway. The steering stiffened up and almost caused a car crash. It was very dangerous. The Audi dealership said that software issues were all resolved before allowing the p... Read more
Incident date: Nov 5, 2025
Vehicle lost power 3 times within a 3 month period, with inability to go above 40 mph on the freeway. Dates of loss of power are: 8/31/25, 9/14/25, 11/16/25 Safety is of grave concern due to loss of power and inability to drive over 40mph on freeway. Took into (2) dealerships three times and they were unable to diagnose issue. The vehicle has been inspected 3 times. This vehicle should be added to... Read more
Incident date: Oct 17, 2025
The contact owns a 2011 Chrysler 300C. The contact stated that the power steering function was inoperable, and the steering wheel was difficult to turn. The contact stated that the air bag warning light was illuminated. The contact received notifications of NHTSA Campaign Number: 17V435000 (Electrical System) and 16V352000 (Air Bags). The vehicle was taken to the local dealer, where it was diagno... Read more