Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 252,439 complaints for CHEVROLET
CHEVROLET
SILVERADO 1500
(2018) - UNKNOWN OR OTHER
Dec 3, 2025
Incident date: Nov 22, 2025
I am filing a complaint because my 2022 high country Chevrolet Silverado truck has experienced multiple dangerou transmission failures 4all occurring while driving resulting in complete loss of power sudden stalling in traffic placing everyone in danger.This vehicle has malfunction repeatedly since just day 10 after purchase date and each breakdown has been transmission related occurring suddenly ... Read more
Incident date: Nov 1, 2025
Driving in sub-freezing temperatures with snow/rain falling and slush on the road, the headlights iced over with thick slush and ice and reduced visibility to dangerous levels requiring me to pull off the road and chip off the ice putting myself in a dangerous situation being on the side of the road during a storm.
Incident date: Nov 1, 2025
I am reporting a potential safety defect involving the seatbelt, airbag, and occupant detection system in my 2019 BMW 430i. At the time of purchase, the vehicle’s software had not been updated since 2018. Because the software was so outdated, multiple safety-related fault codes did not appear during the dealer’s pre-sale inspection or during initial diagnostic checks. During a later service a... Read more
CHEVROLET
SILVERADO 1500
(2019) - SUSPENSION
Dec 2, 2025
Incident date: Nov 4, 2025
The contact owned a 2019 Acura TLX. The contact stated that while driving at approximately 65 MPH the vehicle was losing forward velocity and the steering was pulling slightly to the right. The contact stated that the vehicle suddenly and violently turned to the right. The contact was not aware of any warning lights. The contact was unable to counter turn and the vehicle crashed into the guard rai... Read more
Crash
1 injured
Incident date: Dec 2, 2025
Started having misfire issues. Replaced spark plugs. problem continued. started having to add antifreeze regurlarly. 1 quart per 300 miles. multiple P0302 error codes. Dealer 1st tried to tell me was a loose coil pack. looked at it again and said needs a new head gasket possibly a whole new engine. 117,000 miles and this seems rediculous for a 60,000 dollar vehecle. Especially since Jeep... Read more
Incident date: Nov 1, 2025
As I was driving home on the highway, my car began making a noise I never heard before. I looked out of my rear view and began to see smoke coming from my car. As I was trying to get off the highway, my car began to lose control. I couldn’t get completely off the highway so I pulled into a small corner. I realized my hood was on fire when I stopped. I grabbed my purse and keys and ran down the h... Read more
Fire
CHEVROLET
SILVERADO 2500
(2024) - ENGINE
Dec 2, 2025
Incident date: Oct 4, 2025
My 2015 Hyundai Sonata has a defective engine. The motor failed unexpectedly even though the car has low usage and has always been maintained properly. I was informed that many Hyundai engines from these years came with manufacturing issues, and mine appears to be one of them. I am requesting that Hyundai replace the engine or provide a proper solution since this defect is not due to misuse but a ... Read more
CHEVROLET
SILVERADO 1500
(2021) - FUEL/PROPULSION SYSTEM
Dec 2, 2025
Incident date: Nov 15, 2025
At just under 60,000 miles, the check engine light came on with 10 warnings all at once when the car was started. When I took it to Honda they said that 2 of the cylinders are misfiring and the fuel injectors need to be replaced. These are failing far too early on this model of vehicle and it is likely due to the recalled fuel injector that they took years to replace due to inventory. There should... Read more
Incident date: Nov 6, 2025
I have been cut very deeply at least 6 times on the driver's door, and my wife has been cut at least 3 times (she does not ride in it as often) on the passenger side door while closing. The edge (point) on both sides is rough and sharp. I have begun carrying first aid supplies as it takes 20 mins to stop the bleeding and I am getting scars. This has been reported to the dealership but the service... Read more
Incident date: Nov 6, 2025
I have several issues. 1. An independent auto shop noticed all 4 of my shocks were leaking when they did an oils change and tire rotation recently. I have had my other oil changes and rotations at the dealership prior to this and they never mentioned it. I’ve tried calling my dealership svc dept. about it 4 times now with no call backs. 2. The new tires that came with my jeep from the fact... Read more
Incident date: Nov 6, 2025
I have several issues. 1. An independent auto shop noticed all 4 of my shocks were leaking when they did an oils change and tire rotation recently. I have had my other oil changes and rotations at the dealership prior to this and they never mentioned it. I’ve tried calling my dealership svc dept. about it 4 times now with no call backs. 2. The new tires that came with my jeep from the fact... Read more
Incident date: Jul 16, 2025
The digital instrument panel in front of the driver is blank and will not turn on. This happens intermittently at start up for up to an hour after starting the car. This causes the driver to not see alerts/warnings, current speed, tire pressure, gas gauge levels, etc. When contacting two Toyota dealerships and Toyota corporate, I was told that there is no remedy and that I essentially cannot do... Read more
CHEVROLET
SILVERADO 2500
(2024) - UNKNOWN OR OTHER
Dec 2, 2025
Incident date: May 6, 2025
Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all commands. It could not be controlled by knobs, touch screen or voice command. the dealer stated that the screen delaminated and was causing the issue. This is a safety concern because the radio was calling 911 randomly and I was unable to stop it, it was turn on and off features in the v... Read more
CHEVROLET
SILVERADO 2500
(2024) - EXTERIOR LIGHTING
Dec 2, 2025
Incident date: May 6, 2025
Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all commands. It could not be controlled by knobs, touch screen or voice command. the dealer stated that the screen delaminated and was causing the issue. This is a safety concern because the radio was calling 911 randomly and I was unable to stop it, it was turn on and off features in the v... Read more
CHEVROLET
SILVERADO 2500
(2024) - ELECTRICAL SYSTEM
Dec 2, 2025
Incident date: May 6, 2025
Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all commands. It could not be controlled by knobs, touch screen or voice command. the dealer stated that the screen delaminated and was causing the issue. This is a safety concern because the radio was calling 911 randomly and I was unable to stop it, it was turn on and off features in the v... Read more
Incident date: Nov 6, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the RPM became elevated. The contact drove the vehicle to the shoulder of the road. The contact then turned off the vehicle. No warning lights were illuminated. The contact stated that wh... Read more
Incident date: Nov 6, 2025
The back windshield exploded. Nothing hit the windshield and there was no warning of it occuring.
Incident date: Dec 2, 2025
1. The primary failure is the Vehicle Body Sealing/Compartment Integrity. Malfunctioned components include the Xantrex Freedom SW 3012 Inverter/Charger and the TBB Power DM1260 System Manager. All are available. 2. Safety was put at risk by water actively short-circuiting high-amperage battery power connections, creating a direct and severe fire hazard within the enclosed electronics compartment. ... Read more
Incident date: Oct 15, 2024
The vehicle has an active safety recall related to a potential high-voltage battery fire. The recall warns that the battery pack may contain damaged cells that could lead to a vehicle fire under certain conditions. The manufacturer instructs owners not to recharge the battery and to park the vehicle away from buildings or other vehicles due to the fire risk. The defect puts my family and others a... Read more
Incident date: Oct 15, 2024
The vehicle has an active safety recall related to a potential high-voltage battery fire. The recall warns that the battery pack may contain damaged cells that could lead to a vehicle fire under certain conditions. The manufacturer instructs owners not to recharge the battery and to park the vehicle away from buildings or other vehicles due to the fire risk. The defect puts my family and others a... Read more
Incident date: Jun 2, 2024
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle was running rough. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a s... Read more
Incident date: Jun 2, 2024
I have a 2018 ram 2500 purchase from the dealership within the same week of purchase magically the ABS system failed driving down the highway in the middle of winter time kicking out cruise control and traction control causing me to almost crash on the highway and get hit by a semi Not only have I had the truck for almost 2 years unable to drive it I believe the dealership should never been able ... Read more
Incident date: Nov 28, 2025
State/CA. I’m not sure. Don’t remember.
Incident date: Nov 2, 2025
On November 30th, 2025 I drove southbound from Milwaukee to Chicago, leaving at approximately 5:30 a.m., on I-41. There was a winter storm warning in effect. Approximately every twenty miles I needed to stop and deice my headlights as light output had diminished to almost zero, resulting in extremely dangerous visibility. I have experienced similar problems in Manitoba and western Minnesota. In ... Read more
Incident date: Nov 2, 2025
Engine failed. Took car to Johnson City Kia dealership as advised by Kia of north America. The dealership said the engine failed due to carbon build up which is a problem with the engines, that it was not covered under warranty. I paid over $6,400 to have the engine replaced. When I was driving the car home the engine light came on and I lost power on the interstate causing me to almost get hit by... Read more
Incident date: Dec 1, 2025
My 2025 Chevrolet Tahoe Z71 3.0L LZO Duramax with approx. 3,380 miles experienced a sudden and complete engine failure while towing my camper on the interstate at night, in the rain, while traveling alone 375 miles from home. The vehicle lost power, displayed warnings, and became inoperable, forcing me onto the shoulder in unsafe conditions. The engine has been diagnosed as requiring full replacem... Read more
CHEVROLET
SILVERADO 1500
(2024) - EXTERIOR LIGHTING
Dec 1, 2025
Incident date: Oct 4, 2025
My 2021 Dodge Durango drivers side daytime running light went out around 55,000 miles. I do have an extended warranty through the manufacturer, but was informed that this is not a covered part despite it being a known issue and a “max care warranty”. The reason being that it is considered a “bulb” however to replace it requires the entire new left headlamp assembly to be replaced, per the ... Read more
CHEVROLET
SILVERADO 1500
(2024) - ENGINE
Dec 1, 2025
Incident date: Oct 4, 2025
Service engine light came on and mechanic stated the failed rod bearings have made the vehicle undriveable.
CHEVROLET
SILVERADO 1500
(2024) - STEERING
Dec 1, 2025
Incident date: Oct 4, 2025
power steering will shut off when moving at slow speeds or when stopped with car running such as at a stop light. warning lights will flash. Saw that there was a recall in 2014 for the same issue and was never informed. when checking recall alerts, i don't see my VIN however i am having the same issues as the recall.
Incident date: Dec 1, 2025
I am writing regarding my vehicle, a 2021 Kia Seltos LX - VIN Number [XXX] , which is subject to a recall NHTSA #25V099, Manufacturer Recall Number SC336. I was informed of the recall April 2025 and have since experienced engine stalling while driving on the highway with my young children with me, abnormal engine noise, complete oil loss and eventually complete engine failure. Unfortunately, thi... Read more
Incident date: Dec 1, 2025
I am writing regarding my vehicle, a 2021 Kia Seltos LX - VIN Number [XXX] , which is subject to a recall NHTSA #25V099, Manufacturer Recall Number SC336. I was informed of the recall April 2025 and have since experienced engine stalling while driving on the highway with my young children with me, abnormal engine noise, complete oil loss and eventually complete engine failure. Unfortunately, thi... Read more
Incident date: Dec 1, 2025
We had snow this afternoon and my wife drove the car home from work. We live on a private road and have a steep driveway. I had her park the car in the road while I plowed the driveway. There was only 1-2” of snow on the ground. My wife existed the car. It appeared to be off and in park meaning the engine was not running and the car sat still on a grade. In hindsight, I should have had her... Read more
Crash
Incident date: Nov 28, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The Engine failed in a matter of seconds on the Interstate to where the vehicle was inoperable making a loud knocking sound and every system light on the dashboard turned on. We were able to take it to a local Oil Shop that was within a few miles and had them check on the car. The mechanic stated t... Read more
Incident date: Nov 28, 2025
Water erosion to the wiring harness to the front headlights led to an outage of the LEDs on glad of the vehicle.
Incident date: Dec 1, 2025
The rear camera has never worked properly. When I put the car in reverse, sometimes it doesn’t show an image. This happens most days. This has been over a minute in duration, though sometimes shorter. This has happened hundreds of times. It also sometimes will display a still image when moving, which of course is very dangerous as it gives a sense of safety and being clear when anything could mo... Read more
Incident date: Dec 1, 2025
My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue becaus... Read more
Incident date: Dec 1, 2025
My vehicle experienced failure of both the driver-side DRL (Daytime Running Light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed LED headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue becaus... Read more
CHEVROLET
SILVERADO EV
(2025) - SERVICE BRAKES
Dec 1, 2025
Incident date: Nov 12, 2025
Car shows ESC error message not detecting brake pads, and locking the wheel.
Incident date: May 1, 2025
I am reporting a safety defect on my 2013 Kia Sorento (VIN: [XXX] ). Before the failure, the vehicle began experiencing sluggish starting, sputtering during acceleration, stalling when stopped at traffic lights or stop signs, a noticeable fuel odor, and eventually a check engine light. These symptoms increased over several days, and once the check engine light illuminated, we had the vehicle towe... Read more
Incident date: Nov 24, 2025
Car bucks and shudders when i accelerate. Ford dealer wants over $8,000 to replace torque converter.
Incident date: Nov 30, 2025
On October 12, 2025, while I was driving, the vehicle abruptly shut off, locked up, and completely stalled while in motion. This created an immediate and serious hazard to my safety and to other drivers on the road. I contacted Jeep to report the incident, but I was informed that no service appointments were available for several weeks. I was also told that Jeep currently does not have a repair or... Read more
Incident date: Nov 30, 2025
On November 29 2025 my 2022 Hyundai Ioniq 5 with 49000 miles was warming up in the driveway. I heard a pop sound from the back seat like a soda can being opened (or a fuse blowing). Immediately afterwards warning lights appeared on the dash saying "Check Electrical System." The vehicle lost power to accelerate and could not be driven effectively. After a few moments, another error saying "Power i... Read more
Incident date: Nov 30, 2025
On November 29 2025 my 2022 Hyundai Ioniq 5 with 49000 miles was warming up in the driveway. I heard a pop sound from the back seat like a soda can being opened (or a fuse blowing). Immediately afterwards warning lights appeared on the dash saying "Check Electrical System." The vehicle lost power to accelerate and could not be driven effectively. After a few moments, another error saying "Power i... Read more
Incident date: Nov 11, 2025
On November 29 2025 my 2022 Hyundai Ioniq 5 with 49000 miles was warming up in the driveway. I heard a pop sound from the back seat like a soda can being opened (or a fuse blowing). Immediately afterwards warning lights appeared on the dash saying "Check Electrical System." The vehicle lost power to accelerate and could not be driven effectively. After a few moments, another error saying "Power i... Read more
Incident date: Nov 29, 2025
The radio volume knob has an electrical defect. If you touch or use the volume knob the volume will automatically increase unexpectedly. This is a problem when driving. It will turn up so loud and unexpectedly that I have all most crashed my car. At this point the stereo is inoperable. Also was told the steering column has a crack. I bought this car brand new. That feels like a defective part a... Read more
Incident date: Nov 25, 2025
My car has been having electrical problems. First, airbag sensor caused every yellow warning light to go on. Now my infotainment center with maps either goes black or too dark to see all the time. Hyundai has an update for this infotainment center but they cannot update it. It will not update. I am driving relying on maps and all of the sudden it cannot be seen. Very dangerous. I had this ... Read more
CHEVROLET
SILVERADO 1500
(2020) - ENGINE AND ENGINE COOLING
Dec 1, 2025
Incident date: May 27, 2024
The contact owned a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. While the contact was about to pull over to the side of the road, the vehicle functioned normally. No warning lights were illuminated... Read more
CHEVROLET
SILVERADO 1500
(2019) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dec 1, 2025
Incident date: Nov 29, 2025
INCIDENT REPORT – TESLA Y – UNINTENTIONAL ACCELERATION SATURDAY NOVEMBER 29, 2025, APPROXIMATELY 2:40 PM On the above-referenced date and time, we were returning home with the intention of pulling the car into our garage, an activity performed over a hundred times in the one year we have owned the car. Because of the need to back in to allow the car to be charged, the following procedure is ad... Read more
Crash
CHEVROLET
SILVERADO 1500
(2019) - POWER TRAIN
Dec 1, 2025
Incident date: Sep 13, 2025
EHICLE SAFETY DEFECT — INSTRUMENT CLUSTER FAILURE & TRANSMISSION/SHIFTER FAILURE My 2025 Volkswagen Atlas has two serious, ongoing safety defects that Volkswagen and the dealership have failed to repair. The digital speedometer/instrument cluster blacks out while driving, leaving no speed visibility. This has occurred multiple times with my four young children in the car. The vehicle often wi... Read more
CHEVROLET
SILVERADO 1500
(2019) - ELECTRICAL SYSTEM
Dec 1, 2025
Incident date: Sep 13, 2025
EHICLE SAFETY DEFECT — INSTRUMENT CLUSTER FAILURE & TRANSMISSION/SHIFTER FAILURE My 2025 Volkswagen Atlas has two serious, ongoing safety defects that Volkswagen and the dealership have failed to repair. The digital speedometer/instrument cluster blacks out while driving, leaving no speed visibility. This has occurred multiple times with my four young children in the car. The vehicle often wi... Read more