Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 252,439 complaints for CHEVROLET
Incident date: Nov 29, 2025
The fuel system on my 2022 Honda Accord malfunctioned and caused a sudden loss of power while my teenage son was driving. On 12/03/2025 at approximately 4:50 PM, the vehicle went into reduced-power (limp) mode while traveling in heavy highway traffic on a busy highway in a metro-area of >450,000 people. There was no shoulder available in which he could navigate onto. He was unable to accelerate an... Read more
Incident date: Feb 5, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The infotainment system, which includes control of driving features, displayed pop-up ads for SiriusXM satellite radio while in motion, obscuring other information How was your safety or the safety of others put at risk? Unwanted and distracting information obscured control of vehicle functions wh... Read more
Incident date: Feb 5, 2025
There was a recall issued for the PTU on my vehicle that is a safety concern. I have went to the dealership where purchased and no parts or remedy available. At one point the dealership considered trading the vehicle. Then changed their mind and offered two financed vehicles for me to make payment and not wanting the vehicle. Then changed their vehicle jolts at times along with slowing and almost ... Read more
Incident date: Dec 9, 2025
The contact owns a 2010 Chevrolet Silverado 2500 equipped with a Genesis Supreme trailer attached to the vehicle. The pin box bolted on the front of the trailer is a Lippert Rota-Flex Pin Box. The contact stated that upon pulling into a gas station, the contact discovered that the trailer was sitting on top of the bed of the truck. Upon inspection, the contact discovered several cracks on the pin ... Read more
CHEVROLET
SILVERADO 1500
(2020) - LANE DEPARTURE: ASSIST
Dec 10, 2025
Incident date: Dec 10, 2025
I drove my car in the morning and parked it in the lot for about an hour. After I came back and started my car, the following multiple safety systems displayed on my dashboard at the same time: - Lane Keeping Assist Problem - Collision Mitigation System Problem - Road Departure Mitigation System Problem - Auto High Beam Problem - Adaptive Cruise Control Problem When I took it to the dealership o... Read more
CHEVROLET
SILVERADO 1500
(2020) - FORWARD COLLISION AVOIDANCE: WARNINGS
Dec 10, 2025
Incident date: Dec 10, 2025
I drove my car in the morning and parked it in the lot for about an hour. After I came back and started my car, the following multiple safety systems displayed on my dashboard at the same time: - Lane Keeping Assist Problem - Collision Mitigation System Problem - Road Departure Mitigation System Problem - Auto High Beam Problem - Adaptive Cruise Control Problem When I took it to the dealership o... Read more
CHEVROLET
SILVERADO 1500
(2020) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Dec 10, 2025
Incident date: Dec 10, 2025
I drove my car in the morning and parked it in the lot for about an hour. After I came back and started my car, the following multiple safety systems displayed on my dashboard at the same time: - Lane Keeping Assist Problem - Collision Mitigation System Problem - Road Departure Mitigation System Problem - Auto High Beam Problem - Adaptive Cruise Control Problem When I took it to the dealership o... Read more
Incident date: Nov 29, 2025
Subject: Vehicle safety complaint — dashboard/windshield reflection severely impairing visibility on 2014 Toyota Corolla (VIN: [XXX] ) To Whom It May Concern, I am writing to report a serious safety issue with my 2014 Toyota Corolla, VIN [XXX] . Under certain daylight conditions, the dashboard (or a component of it) reflects sharply on the windshield, producing a glare so intense that it signi... Read more
CHEVROLET
SILVERADO 1500
(2021) - POWER TRAIN
Dec 10, 2025
Incident date: Nov 26, 2025
The 10 speed transmission suddenly jerks and briefly loses power at approximately 30mph and at or about at 5th gear. This happens during acceleration and deceleration This can lead to a dangerous situation where I could be hit from behind with sudden loss of power or not being able to get out of the way of an oncoming vehicle.
Incident date: Dec 6, 2025
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission failed to properly shift gears. The check engine and power train warning lights were illuminated. The contact stated that while driving at various speeds, the vehicle unexpectedly downshifted while the accelerator pedal was depressed. The local dealer was not contacted. The vehicle w... Read more
Incident date: Dec 6, 2025
The windshield wipers began running very slow and at times completely stop at mid wipe position. The occurs no matter what speed they are set at.
Incident date: Dec 6, 2025
Vehicle has a known condition with many same year make and model that could cause the engine coolant thermostat to open at a lower temperature than intended. This condition has occurred. As a result the Malfunction Indicator Lamp (Check Engine Light) illuminates and a diagnostic trouble code is set and “steering assistance reduced” appear. The engine cooling fans also run after the engine is s... Read more
CHEVROLET
SILVERADO 1500
(2020) - UNKNOWN OR OTHER
Dec 10, 2025
Incident date: Nov 3, 2025
Description of Issue On the date(s) above, I experienced the following problem with the vehicle: • The vehicle locked its doors spontaneously (or automatically) after I exited the vehicle. • At the time of locking, the key fob (Intelligent Key) was inside the vehicle (or believed to be inside). • The locking happened without pressing the lock button on the key fob, without the interior lock ... Read more
CHEVROLET
SILVERADO 1500
(2020) - LANE DEPARTURE: ASSIST
Dec 10, 2025
Incident date: Nov 3, 2025
My 2025 Honda Prologue Touring, purchased in August and currently with only 7,000 miles, is experiencing multiple serious safety issues. The vehicle has already had both the left and right axles replaced. by warranty Now, the left axle is failing again. A defective axle can break at high speeds, which puts my entire family at risk, including my baby. This issue compromises vehicle stability and c... Read more
CHEVROLET
SILVERADO 1500
(2020) - FORWARD COLLISION AVOIDANCE: WARNINGS
Dec 10, 2025
Incident date: Nov 3, 2025
My 2025 Honda Prologue Touring, purchased in August and currently with only 7,000 miles, is experiencing multiple serious safety issues. The vehicle has already had both the left and right axles replaced. by warranty Now, the left axle is failing again. A defective axle can break at high speeds, which puts my entire family at risk, including my baby. This issue compromises vehicle stability and c... Read more
Incident date: Nov 25, 2025
Over the last few months my warning light for engine coolant appears and says add coolant now. I will add coolant at preferred vendor. Two weeks later my coolant light will appear again saying add coolant now. When I looked myself after that 4th occasion I saw that the coolant tank was in fact empty and my car was not experiencing a sensory or electrical issue. As far as electrical my car volume w... Read more
Incident date: Nov 25, 2025
Over the last few months my warning light for engine coolant appears and says add coolant now. I will add coolant at preferred vendor. Two weeks later my coolant light will appear again saying add coolant now. When I looked myself after that 4th occasion I saw that the coolant tank was in fact empty and my car was not experiencing a sensory or electrical issue. As far as electrical my car volume w... Read more
CHEVROLET
SILVERADO 1500
(2016) - POWER TRAIN
Dec 9, 2025
Incident date: Dec 9, 2025
So I was driving to work one morning and I pulled into the parking lot, put my car in park and a few mins after I get a message/ alert on my dash saying “service shifter”…. Indicating It’s the p1c86-1D, an electrical issue with the shifter display circuit. I took it to the dealership I bought it from (Della Chevrolet) they did a diagnosis. They said I needed to replace the whole shifter an... Read more
CHEVROLET
SILVERADO 1500
(2016) - ELECTRICAL SYSTEM
Dec 9, 2025
Incident date: Dec 9, 2025
So I was driving to work one morning and I pulled into the parking lot, put my car in park and a few mins after I get a message/ alert on my dash saying “service shifter”…. Indicating It’s the p1c86-1D, an electrical issue with the shifter display circuit. I took it to the dealership I bought it from (Della Chevrolet) they did a diagnosis. They said I needed to replace the whole shifter an... Read more
CHEVROLET
SILVERADO 1500
(2016) - SERVICE BRAKES
Dec 9, 2025
Incident date: Dec 9, 2025
The rear brake pads have been replaced every year. The first time was on 3/11/23 at 15,080 miles. The second time was on 2/24/24 at 30,279 miles. The third time they were replaced was 2/28/25 at 42,731 miles. I took the car in again on 12/05/25 and the rear brake pads needed to be replaced again. This is not normal wear and tear. The dealership told me it's a known issue and Infiniti isn't doing a... Read more
CHEVROLET
SILVERADO 1500
(2020) - ENGINE
Dec 9, 2025
Incident date: Nov 16, 2025
My 2016 Kia Optima is experiencing severe internal engine oil consumption that matches known issues Kia has recalled and extended warranties for. The vehicle loses 1–3 quarts of oil every few days with no external leaks. A repair shop found a P0304 cylinder 4 misfire, P0010 cam actuator code, and spark plug damage caused by oil entering the combustion chamber. They confirmed internal engine dama... Read more
CHEVROLET
SILVERADO 1500
(2025) - STEERING
Dec 9, 2025
Incident date: Nov 13, 2025
The contact owns a 2016 Ram 1500. The contact stated that while in reverse (R) and moving at approximately 4 MPH, the steering wheel had frozen, and he was not able to turn the wheel. The contact stated that he had crashed into his other vehicle. The contact stated that the front end of the other vehicle was not damaged; however, the vehicle he was driving in had damage to the bumper and tailgate.... Read more
Crash
CHEVROLET
SILVERADO 1500
(2019) - ELECTRICAL SYSTEM
Dec 9, 2025
Incident date: May 30, 2025
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part for the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available. The contact was inf... Read more
CHEVROLET
SILVERADO 1500
(2025) - VISIBILITY/WIPER
Dec 9, 2025
Incident date: Sep 18, 2025
Was stationary in the drive thru line at McDonald's located at 1030 Largo Center Drive, Largo, MD, on Saturday December 6, 2025 around 10:30 pm. I heard a loud noise from the rear of the vehicle that sounded like a gunshot. I turned around, no gunshot, but the entire rear windshield had spontaneously shattered. The noise startled me, but because I was stationary, no issues, but if it had happened... Read more
CHEVROLET
SILVERADO 1500
(2025) - SUSPENSION
Dec 9, 2025
Incident date: Jun 22, 2025
Shortly after purchasing the vehicle, the airbag warning light illuminated. I took the vehicle to a Nissan dealership in Texas for diagnosis. The technician confirmed that the airbag fault was present before the vehicle was sold to me. According to the diagnostic records, the selling dealer (Kelly Nissan in Oak Lawn, Illinois) had previously scanned the airbag system, identified an airbag fault co... Read more
Incident date: Dec 4, 2025
The contact owns a 2023 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling); however, the parts to do the recall repair were not yet available. The contact stated that the vehicle registration was scheduled for renewal in January 2026; however, the renewal might not be approved with open recalls. The m... Read more
Incident date: Dec 4, 2025
The contact owns a 2015 Ford F-150. The contact stated that upon shifting to reverse and depressing the accelerator pedal, the vehicle hesitated to respond and jerked while responding. The contact stated that upon shifting to drive(D), the failure recurred, and the vehicle rolled backwards unintendedly. The contact stated that the vehicle was able to move forward while in drive(D) after several at... Read more
Incident date: Apr 1, 2025
My 2018 Odyssey has a problem of High Pressure Fuel Pump malfunction. It is come to know that and it can cause stalling the vehicle while running and can cause accident. The same fuel system is shared by 2018 Honda Pilot which had a recall. But Manufacturer did not issue a recall notice for Odyssey's yet.
Incident date: Apr 1, 2025
I was driving my vehicle when all of a sudden my passenger side headlight went out. I initially thought it was a light bulb I needed to fix. I turned the vehicle on after a few hours and the light was working again, but on occasion the light randomly turns off while I am driving. I looked online how to fix it and found multiple people with same issue and condensation build up which mine has witho... Read more
Incident date: Apr 1, 2025
I was driving my vehicle when all of a sudden my passenger side headlight went out. I initially thought it was a light bulb I needed to fix. I turned the vehicle on after a few hours and the light was working again, but on occasion the light randomly turns off while I am driving. I looked online how to fix it and found multiple people with same issue and condensation build up which mine has witho... Read more
Incident date: Dec 9, 2025
The 2015 Chevy Traverse LTZ that I own is presenting with the same problems as many of its body style and year. The water intrusion has caused wiring to corrode in the side detection system & the drivers door wiring harness is presenting with open circuits. The LH side object module is throwing code U0233:00. They tested circuits at RH module. Found water intrusion in module, & corrosion on termi... Read more
Incident date: Dec 9, 2025
The 2015 Chevy Traverse LTZ that I own is presenting with the same problems as many of its body style and year. The water intrusion has caused wiring to corrode in the side detection system & the drivers door wiring harness is presenting with open circuits. The LH side object module is throwing code U0233:00. They tested circuits at RH module. Found water intrusion in module, & corrosion on termi... Read more
CHEVROLET
SILVERADO 1500
(2020) - STEERING
Dec 9, 2025
Incident date: Dec 3, 2025
The contact owns a 2016 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the “Service Stabili-trak” message was displayed, and the “Power Steering Failure” warning light was illuminated. The contact held the steering wheel tightly and pulled on the steering wheel, preventing the veh... Read more
CHEVROLET
SILVERADO 1500
(2020) - ELECTRICAL SYSTEM
Dec 9, 2025
Incident date: Dec 3, 2025
The contact owns a 2023 Nissan Kicks. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The contact had to wait for 20 minutes to an hour before being able to start the vehicle. The failure was intermittent. There were no warning lights illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle wa... Read more
Incident date: Dec 8, 2025
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, there was an abnormally loud engine camshaft bearing sound coming from the engine. The engine warning light was illuminated. The vehicle was taken to the local dealer, and after three days, it was determined that the camshaft bearing had failed, and the engine needed to be replaced. The vehicle was... Read more
Incident date: Dec 6, 2025
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that while driving 75 MPH, the engine started revving, and the RPM was redlined. The vehicle then lost power. The vehicle was steered to the side of the road and shifted into park(P), but the vehicle continued to coast. The contact turned off the vehicle an... Read more
Incident date: Dec 6, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The contact called a local dealer and was informed that the part was not yet available for the recall repair. The contact also called the manufacturer and was informed that the part was not yet available. The contact stated that the manufacturer had exceed... Read more
Incident date: Jun 27, 2025
I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of th... Read more
Incident date: Jun 27, 2025
The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, parts to do the recall repair were not yet available. The contact stated that the vehicle failed an inspection and would not pass due to the open recall and the parts not being available to repair the vehicle. The local dealer was contacted, and the de... Read more
Incident date: Jun 27, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his wife was driving at an undisclosed speed and approaching a stopped vehicle, the Forward Collision Avoidance: Automatic Emergency Braking system failed to engage, and the driver needed to depress the brake pedal at the last minute to stop the vehicle. The contact performed a test of the automatic emergency braking system... Read more
Incident date: Dec 6, 2025
The Forward collision Warning light came on again after switching to Italian. Dealership says the warranty just ran out but this multiple times this happens and clearly it has not been fixed. FCW issue
Incident date: Oct 1, 2025
The contact owns a 2019 Audi A3. The contact stated that while driving 65 MPH for a 50-mile trip, the message "Transmission Failure" displayed, and the check engine warning light illuminated. The transmission then inadvertently switched from automatic to manual transmission mode and became stuck in second gear. Additionally, the vehicle jerked and decelerated to 35 MPH while driving. The contact a... Read more
Incident date: Oct 1, 2025
I am reporting a safety-related exhaust leak on my 2021 Ram 1500. The vehicle has a persistent exhaust leak which may allow fumes to enter the cabin and poses a health and safety hazard. Over the past 6–9 months, I attempted multiple times to have this issue repaired under my warranty at the authorized dealership (Jimmy Britt CDJR, now Joe Maus CDJR in Dublin, GA). However, the dealership refus... Read more
CHEVROLET
SILVERADO 1500
(2021) - ELECTRICAL SYSTEM
Dec 9, 2025
Incident date: Dec 6, 2025
Car shows a turtle image on dash and will not go faster than 30mph nor will it fully charge without dealer intervention. This happens when it's cold. There's also a clicking sound when turning as well that's a whole other issue.
CHEVROLET
SILVERADO 1500
(2021) - VISIBILITY/WIPER
Dec 9, 2025
Incident date: Dec 7, 2025
We are noticing what many others are with similar age RDX models - the headlamp assemblies are terribly dim leading to low visibility without using the high beams (not always possible). We have replaced the headlamps with really high output ones, with no real difference. The faulty inside of the headlamp assemblies are making it much harder to see at night, especially in rain or other bad weather.... Read more
CHEVROLET
SILVERADO 1500
(2020) - POWER TRAIN
Dec 9, 2025
Incident date: Dec 9, 2025
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
CHEVROLET
SILVERADO 1500
(2020) - ELECTRICAL SYSTEM
Dec 9, 2025
Incident date: Dec 9, 2025
This has happened twice in a month. I was driving on the interstate and the check engine light began flashing. The engine lost power and would not accelerate beyond 40 mph. The situation was incredibly unsafe as both times I was on the interstate and had to pull over. The second time was at night and around heavy construction which increased the danger. On each occasion the light turned off and th... Read more
Incident date: Dec 3, 2025
The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 45 MPH, the contact depressed the brake pedal, and the brake pedal felt spongy and depressed to the floorboard. There was no warning light illuminated. The contact was able to stop and exit the vehicle. The contact then observed a puddle of fluid by the passenger’s side rear wheel well. The vehicle was towed t... Read more
CHEVROLET
SILVERADO 1500
(2022) - WHEELS
Dec 9, 2025
Incident date: Aug 1, 2025
November 2, 2025 at 12:19 PM, I received a call from the owner, Jose, who accused me of “assault” against his employee Toni—despite the fact that I have never been physically near Toni. I’ve only been calling to follow up on the unresolved safety issues: no fluids, bad brakes (which they claimed to have repaired), and rear tires with no tread at all. When they repaired the brakes, I would ... Read more