Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 252,439 complaints for CHEVROLET

CHEVROLET SONIC (2012) - STRUCTURE:BODY Aug 20, 2026
Incident date: Aug 3, 2026
I purchased a 2012 Chevy Sonic with 65k miles on it from Carvibe LLC earlier this month. When I took it into Firestone for a full inspection, they found that the car has severe rusting to the mechanical parts along with the body of the vehicle - the entire structure of the vehicle is compromised. Someone spray painted the rust black but Firestone was still able to see the covered up rust. Fireston... Read more
CHEVROLET SONIC (2012) - SERVICE BRAKES Aug 20, 2026
Incident date: Aug 3, 2026
I purchased a 2012 Chevy Sonic with 65k miles on it from Carvibe LLC earlier this month. When I took it into Firestone for a full inspection, they found that the car has severe rusting to the mechanical parts along with the body of the vehicle - the entire structure of the vehicle is compromised. Someone spray painted the rust black but Firestone was still able to see the covered up rust. Fireston... Read more
CHEVROLET EQUINOX (2021) - FUEL/PROPULSION SYSTEM Aug 20, 2026
Incident date: Aug 20, 2026
The fuel pump of my Chevy equinox failed while I was driving in the middle of a busy highway causing my engine to lose power putting myself and my passengers in danger along with everybody else on the highway because I could not accelerate and I had to push my vehicle off the highway. Shortly after the engine stalled, the display for the fuel went from reading 3/4 of a tank to empty in a matter of... Read more
CHEVROLET TRAX (2016) - ENGINE Aug 20, 2026
Incident date: Aug 10, 2026
for the 3 years i have had this car the engine has just died no sensors no engine lights no dashboard indicators bells whistles NOTHING it just stops running and wont start the dealership replaced it the first 2 years it happened this time they are trying to say we drove it overheating and that isnt true i have AAA and the only service calls have been once a year to have it towed to Cochran in Mon... Read more
CHEVROLET SILVERADO 1500 (2021) - UNKNOWN OR OTHER Aug 20, 2026
Incident date: Aug 3, 2026
Check engine for cam shaft sensor wiring harness burnt up and damaged in numerous places shows bulletin board for this issue online but no recall has been made for this safety issue
CHEVROLET EXPRESS (2017) - AIR BAGS Aug 20, 2026
Incident date: Aug 10, 2026
Airbags, Completely available to be inspected at any time, Passenger was struck by the airbags, has yet to be brought to a dealer
CHEVROLET SILVERADO 1500 (2023) - ENGINE Aug 20, 2026
Incident date: Aug 6, 2026
6.2 liter vehicle engine failure while moving on interstate April 1, 2026 … (I responded to first recall notice and Hendrick Chevrolet of Naples, Fl. completed inspection and oil replacement in 2025) … engine replaced by Estero Bay Chevrolet June 2026 at 72,495 miles on odometer … engine failure (76,004 miles on odometer) while moving August 6, 2026 towed to Hendrick Chevrolet (Naples, Fl.) ... Read more
CHEVROLET SILVERADO 2500 (2025) - STRUCTURE:BODY Aug 20, 2026
Incident date: Aug 20, 2026
Tailgate just comes open itself
CHEVROLET TAHOE (2007) - TIRES Aug 20, 2026
Incident date: Aug 16, 2026
The contact owns a 2007 Chevrolet Tahoe equipped with Mavis Tires, Tire Line: Mavis A/S HT, Tire Size: 255/70/R18, DOT Number: 1TB Y1PA5C 1322. The contact purchased the tires at a Mavis Tire Shop while on vacation. While driving the vehicle back to the residence, the vehicle was shaking abnormally rough at highway speeds. The vehicle was taken to a tire shop where the tires were placed on a wheel... Read more
CHEVROLET TRAX (2021) - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Aug 20, 2026
Incident date: Oct 1, 2025
The contact owns a 2021 Chevrolet Trax. The contact stated that while starting the vehicle and then driving at an undisclosed speed, the instrument cluster intermittently went blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
CHEVROLET EQUINOX (2020) - VEHICLE SPEED CONTROL Aug 20, 2026
Incident date: Jan 1, 2026
Engine power reduced Car will not accelerate Jerks after a long stop Have replaced engine and transmission same problem occurred
CHEVROLET EQUINOX (2020) - POWER TRAIN Aug 20, 2026
Incident date: Jan 1, 2026
Engine power reduced Car will not accelerate Jerks after a long stop Have replaced engine and transmission same problem occurred
CHEVROLET EQUINOX (2020) - ENGINE Aug 20, 2026
Incident date: Jan 1, 2026
Engine power reduced Car will not accelerate Jerks after a long stop Have replaced engine and transmission same problem occurred
CHEVROLET SILVERADO 1500 (2018) - SEAT BELTS Aug 20, 2026
Incident date: May 31, 2026
My son was driving down the road going 30 and both curtain liner airbags deployed and the left side hit him in the head . GMC is denied my claim twice after careful consideration. That was the explanation and we have an undriveable truck with a truck note . Incident happened may 31 and they denied me July 23.
1 injured
CHEVROLET SILVERADO 1500 (2018) - AIR BAGS Aug 20, 2026
Incident date: May 31, 2026
My son was driving down the road going 30 and both curtain liner airbags deployed and the left side hit him in the head . GMC is denied my claim twice after careful consideration. That was the explanation and we have an undriveable truck with a truck note . Incident happened may 31 and they denied me July 23.
1 injured
CHEVROLET MALIBU (2021) - ENGINE Aug 20, 2026
Incident date: Jun 1, 2026
The Chevy Malibu is displaying a “Shift to Park” message even when the gear selector is physically in the Park position. This indicates that the vehicle’s computer may not be recognizing that the vehicle has been placed in Park, which is commonly associated with a faulty or failing internal park-position sensor/switch. The issue is affecting the vehicle’s ability to shut down properly. It... Read more
CHEVROLET MALIBU (2021) - ELECTRICAL SYSTEM Aug 20, 2026
Incident date: Jun 1, 2026
The Chevy Malibu is displaying a “Shift to Park” message even when the gear selector is physically in the Park position. This indicates that the vehicle’s computer may not be recognizing that the vehicle has been placed in Park, which is commonly associated with a faulty or failing internal park-position sensor/switch. The issue is affecting the vehicle’s ability to shut down properly. It... Read more
CHEVROLET SILVERADO 1500 (2020) - POWER TRAIN Aug 20, 2026
Incident date: Jun 8, 2026
See attached document for complaint.
CHEVROLET MALIBU (2023) - ENGINE Aug 20, 2026
Incident date: Mar 1, 2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and failed to accelerate as needed. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
CHEVROLET MALIBU (2023) - BACK OVER PREVENTION Aug 20, 2026
Incident date: May 20, 2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rear-view camera displayed a blue or black image. The vehicle was taken to be diagnosed, and it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered for the repair. The contact stated that the vehicle was taken back to the ... Read more
CHEVROLET MALIBU (2023) - POWER TRAIN Aug 20, 2026
Incident date: Jul 8, 2024
The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was parked, the vehicle failed to turn off. The “Shift to Park” message was displayed. Additionally, after the vehicle was parked and the engine was turned off, the vehicle independently started. Several unknown warning lights were illuminated. The dealer was made aware of the failure. The vehicle was towed to ... Read more
CHEVROLET TRAX (2024) - ELECTRICAL SYSTEM Aug 20, 2026
Incident date: Aug 17, 2026
The instrument cluster and center console display intermittently appears to lose power, although in at least one incidence, the back-up camera display still worked while in reverse. Without instruments it is impossible to determine speed which can be hazardous. The vehicle is scheduled to be looked over by the dealer on 8/21/26. To my knowledge, there have not been any symptoms or warning signs pr... Read more
CHEVROLET SILVERADO 1500 (2022) - ENGINE Aug 20, 2026
Incident date: Aug 15, 2026
The vehicle previously received the official GM Recall Campaign 25V-274 remedy/inspection, but suffered catastrophic engine failure and sudden loss of propulsion afterwards.
CHEVROLET TRAVERSE (2013) - AIR BAGS Aug 20, 2026
Incident date: Jun 23, 2026
Service Air Bag light is on and won’t go off. Car was never in an accident or anything done for this light to be on so I’m a bit confused. Car has been inspected and looked over only issue is the service air bag light on the dash which came on after my battery completely died in my car. I bought a new battery car still drives normal and all is good other then the light still being on which I f... Read more
CHEVROLET MALIBU (2024) - UNKNOWN OR OTHER Aug 20, 2026
Incident date: Aug 19, 2026
My vehicle is a 2024 Chevrolet Malibu, VIN [XXX]. It is showing recall N262551720 (NHTSA 26V212) concerning the rearview camera. My rearview camera is currently clear and functioning normally, with no distortion or blank screen. I am requesting that NHTSA review whether my specific VIN is actually part of the affected population for this recall and whether the recall should apply to my vehicle. IN... Read more
CHEVROLET SILVERADO 1500 (2020) - FUEL/PROPULSION SYSTEM Aug 19, 2026
Incident date: Jun 20, 2026
While driving at highway speed, my vehicle developed a serious transmission problem. At approximately 75 mph, it suddenly lost the ability to maintain speed and dropped to about 55 mph despite throttle input. Engine RPM increased significantly and the vehicle had greatly reduced propulsion. Normal operation temporarily returned after the vehicle was shut off and restarted. The vehicle has also ex... Read more
CHEVROLET SILVERADO 1500 (2020) - POWER TRAIN Aug 19, 2026
Incident date: Jun 20, 2026
While driving at highway speed, my vehicle developed a serious transmission problem. At approximately 75 mph, it suddenly lost the ability to maintain speed and dropped to about 55 mph despite throttle input. Engine RPM increased significantly and the vehicle had greatly reduced propulsion. Normal operation temporarily returned after the vehicle was shut off and restarted. The vehicle has also ex... Read more
CHEVROLET SILVERADO 1500 (2020) - WHEELS Aug 19, 2026
Incident date: Jun 20, 2026
While driving at highway speed, my vehicle developed a serious transmission problem. At approximately 75 mph, it suddenly lost the ability to maintain speed and dropped to about 55 mph despite throttle input. Engine RPM increased significantly and the vehicle had greatly reduced propulsion. Normal operation temporarily returned after the vehicle was shut off and restarted. The vehicle has also ex... Read more
CHEVROLET SUBURBAN (2016) - POWER TRAIN Aug 19, 2026
Incident date: Aug 16, 2026
The transmission failed suddenly and without warning. When I Went to pull out from a stop sign with cross traffic doing 55 mph, the vehicle shuddered and stopped pulling. We barely had enough momentum to get out of the way of oncoming traffic at the last second. The oncoming traffic had to brake and honked. After reading online, this is a common issue with the 6l80 transmission torque converte... Read more
CHEVROLET SUBURBAN (2022) - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Aug 19, 2026
Incident date: Jul 19, 2026
The contact owns a 2022 Chevrolet Suburban. The contact stated that while attempting to start the vehicle, the instrument panel displayed a blank screen. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate fa... Read more
CHEVROLET SUBURBAN (2022) - ELECTRICAL SYSTEM Aug 19, 2026
Incident date: Aug 5, 2026
The telematics control module in this vehicle failed. A dealer diagnostic scan on 03/09/2026 at 67,839 miles documented the following active and history codes: U0198 Lost Communication with Telematics Module, reported independently by the Radio, Body Control Module, and Instrument Panel Cluster Control Module; U0499 Invalid Data Received from Telematics Module, reported by the Engine Control Modul... Read more
CHEVROLET SILVERADO 1500 (2020) - UNKNOWN OR OTHER Aug 19, 2026
Incident date: Jun 13, 2026
The wiring harness failed causing erratic and unpredictable behavior at 65 MPH on this 2020 Chevrolet Silverado 1500 with 77,500 miles on the odometer. General Motors no longer makes the wiring harness and there are none available in the market. This otherwise flawless truck (for which I paid $40,000 at a reseller in 2024) is essentially now totaled (undrivable) and GM will not take any responsibi... Read more
CHEVROLET SILVERADO 1500 (2020) - ENGINE Aug 19, 2026
Incident date: Jun 13, 2026
The wiring harness failed causing erratic and unpredictable behavior at 65 MPH on this 2020 Chevrolet Silverado 1500 with 77,500 miles on the odometer. General Motors no longer makes the wiring harness and there are none available in the market. This otherwise flawless truck (for which I paid $40,000 at a reseller in 2024) is essentially now totaled (undrivable) and GM will not take any responsibi... Read more
CHEVROLET SILVERADO 1500 (2020) - ELECTRICAL SYSTEM Aug 19, 2026
Incident date: Jun 13, 2026
The wiring harness failed causing erratic and unpredictable behavior at 65 MPH on this 2020 Chevrolet Silverado 1500 with 77,500 miles on the odometer. General Motors no longer makes the wiring harness and there are none available in the market. This otherwise flawless truck (for which I paid $40,000 at a reseller in 2024) is essentially now totaled (undrivable) and GM will not take any responsibi... Read more
CHEVROLET EQUINOX (2021) - ELECTRICAL SYSTEM Aug 19, 2026
Incident date: Aug 17, 2026
While driving on the interstate, the moonroof glass began opening without any input from the moonroof controls. The power sunshade was still closed at the time. I opened the sunshade manually so it would not interfere with the glass. After the glass opened, I was unable to get it to remain fully closed. When I was able to close the glass, it would reopen on its own several more times. I also hear... Read more
CHEVROLET EQUINOX (2021) - UNKNOWN OR OTHER Aug 19, 2026
Incident date: Aug 17, 2026
While driving on the interstate, the moonroof glass began opening without any input from the moonroof controls. The power sunshade was still closed at the time. I opened the sunshade manually so it would not interfere with the glass. After the glass opened, I was unable to get it to remain fully closed. When I was able to close the glass, it would reopen on its own several more times. I also hear... Read more
CHEVROLET SUBURBAN 1500 (2026) - EXTERIOR LIGHTING Aug 19, 2026
Incident date: Mar 13, 2026
1) Both screens (driver display and infotainment) go black intermittently. Sometimes the infotainment comes back on, however, you cannot use all the buttons. The hard buttons under the screen for climate control (aside from the on/off ) wont work. The climate will automatically go to 76 degrees on Max Defrost. The rear climate will shut off when this happens. It also causes the radio controls on t... Read more
CHEVROLET SUBURBAN 1500 (2026) - VEHICLE SPEED CONTROL Aug 19, 2026
Incident date: Mar 13, 2026
1) Both screens (driver display and infotainment) go black intermittently. Sometimes the infotainment comes back on, however, you cannot use all the buttons. The hard buttons under the screen for climate control (aside from the on/off ) wont work. The climate will automatically go to 76 degrees on Max Defrost. The rear climate will shut off when this happens. It also causes the radio controls on t... Read more
CHEVROLET SUBURBAN 1500 (2026) - ELECTRICAL SYSTEM Aug 19, 2026
Incident date: Mar 13, 2026
1) Both screens (driver display and infotainment) go black intermittently. Sometimes the infotainment comes back on, however, you cannot use all the buttons. The hard buttons under the screen for climate control (aside from the on/off ) wont work. The climate will automatically go to 76 degrees on Max Defrost. The rear climate will shut off when this happens. It also causes the radio controls on t... Read more
CHEVROLET SILVERADO 1500 (2021) - POWER TRAIN Aug 19, 2026
Incident date: Aug 7, 2026
Vehicle bucks upon acceleration in the rear end. Dealer recommends replacing the transmission.
CHEVROLET EQUINOX (2018) - ENGINE Aug 19, 2026
Incident date: Aug 15, 2026
While driving, the vehicle experienced a sudden, catastrophic loss of engine power accompanied by severe engine shaking, reduced acceleration, and a lit Check Engine / ESC light. The vehicle was towed to a technician who diagnosed a complete dead misfire in Cylinder 4. Upon detailed inspection, the ground electrode/tip of the spark plug had broken off inside the combustion chamber while the engine... Read more
CHEVROLET SILVERADO 1500 (2026) - POWER TRAIN Aug 19, 2026
Incident date: May 26, 2026
The contact owns a 2026 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle came to an abrupt stop in the middle of the road and the vehicle shut off. The contact indicated that the failure had occurred on four separate occasions. The vehicle was taken to the local dealer, who was unable to duplicate the failure or find a fault code associated with the fa... Read more
CHEVROLET SILVERADO 1500 (2019) - POWER TRAIN Aug 19, 2026
Incident date: Aug 20, 2019
Transmission has jerked and shuttered ever since I bought the truck. Sometime when you push on the gas the truck doesn’t immediate go, then suddenly jerks into gear and speeds off! It has gone in several times but all they do is software updates. They also said I needed a transmission flush at only 43,000 miles stating an inferior trans fluid was originally used; however they wouldn’t covered ... Read more
CHEVROLET SILVERADO 3500 (2021) - STEERING Aug 19, 2026
Incident date: Aug 13, 2026
On XXX the 2021 Chevrolet Silverado was taken to Mayse Automotive Group at [XXX] dealership for the complaint of the key getting stuck in the ignition and unable to remove causing a safety and security risk. Service department found that the transmission control in column needed to be replaced. The park switch control was defective and providing incorrect data. Service department confirmed that ma... Read more
CHEVROLET SILVERADO 3500 (2021) - ELECTRICAL SYSTEM Aug 19, 2026
Incident date: Aug 13, 2026
On XXX the 2021 Chevrolet Silverado was taken to Mayse Automotive Group at [XXX] dealership for the complaint of the key getting stuck in the ignition and unable to remove causing a safety and security risk. Service department found that the transmission control in column needed to be replaced. The park switch control was defective and providing incorrect data. Service department confirmed that ma... Read more
CHEVROLET SILVERADO 1500 (2021) - ENGINE Aug 19, 2026
Incident date: Aug 13, 2026
Currently had my engine go into "limp mode" after checked engine light came on with code p1010. The coolant control valve is what is the problem, and GM/Chevy has issued a special coverage on this known part for my year make and model (Bulletin N252508341). However, according to the dealership, my VIN does not qualify for this known issue, regardless of my faulty part matching the special coverage... Read more
CHEVROLET TRAILBLAZER (2023) - POWER TRAIN Aug 19, 2026
Incident date: Aug 1, 2026
The shift assembly is going bad and causing a Shift to Park error that GM is aware of. They have issued a Technical Service Bulletin about this exact part. The error code will cause the battery to run down leaving me stranded. The dealer has inspected the vehichle and ordered the necessary part to replace it. The vehicle has not been inspected by the manufacturer, police, insurance representative... Read more
CHEVROLET SILVERADO 1500 (2024) - ENGINE Aug 19, 2026
Incident date: Aug 8, 2026
Had the Motor replaced under recall / warranty at a certified chevy dealer. ~41k miles. 6.2L L87. GRAFF chevy of Chesterton Indiana. After long lead times and getting the run around, the truck was "done". picked it up and many things were still wrong/incorrect. They were able to take care of it. A day later, the truck died in the road. towed to another GRAFF dealer. 2 days later it was found to b... Read more
CHEVROLET SILVERADO 1500 (2024) - POWER TRAIN Aug 19, 2026
Incident date: Aug 8, 2026
Had the Motor replaced under recall / warranty at a certified chevy dealer. ~41k miles. 6.2L L87. GRAFF chevy of Chesterton Indiana. After long lead times and getting the run around, the truck was "done". picked it up and many things were still wrong/incorrect. They were able to take care of it. A day later, the truck died in the road. towed to another GRAFF dealer. 2 days later it was found to b... Read more
CHEVROLET EQUINOX (2025) - FORWARD COLLISION AVOIDANCE: WARNINGS Aug 19, 2026
Incident date: Jan 14, 2026
After taking a long drive, our phone suddenly stopped connecting via Apple car play, all of a sudden the screen went black while we were doing 80 miles an hour on the highway using GPS and then the phones wouldn’t connect again at all. Multiple attempted to restart the car and display did nothing. This has now become an intermittent error on the vehicle. I was told by a Chevy dealership there wa... Read more
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